The graph represents a network of 1,799 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/11/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 12 March 2023 at 03:50 UTC.
The tweets in the network were tweeted over the 4518-day, 23-hour, 27-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Sunday, 12 March 2023 at 00:53 UTC.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 1799
Unique Edges : 1570
Edges With Duplicates : 9943
Total Edges : 11513
Number of Edge Types : 9
Tweet : 1220
Retweet : 1088
MentionsInRetweet : 1891
MentionsInReplyTo : 3020
Replies to : 1487
Mentions : 2493
MentionsInQuoteReply : 119
Quote : 113
MentionsInQuote : 82
Self-Loops : 1496
Reciprocated Vertex Pair Ratio : 0.136605783866058
Reciprocated Edge Ratio : 0.240374958151992
Connected Components : 113
Single-Vertex Connected Components : 42
Maximum Vertices in a Connected Component : 1430
Maximum Edges in a Connected Component : 10257
Maximum Geodesic Distance (Diameter) : 12
Average Geodesic Distance : 4.861178
Graph Density : 0.00092345209704316
Modularity : 0.221236
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,799 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/11/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 12 March 2023 at 03:50 UTC.
The tweets in the network were tweeted over the 4518-day, 23-hour, 27-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Sunday, 12 March 2023 at 00:53 UTC.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.
Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custserv
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[1150] #cx,#custserv [956] #ar,#vr [940] #xr,#ar [920] #hx,#xr [840] #defi,#daos [590] #daos,#nfts [576] #retail,#custserv [575] #customerexperience,#retail [552] top,rating [538] rating,#customerexperience Top Word Pairs in Tweet in G1:
[79] hm_custserv,hi [65] hm,hm_custserv [61] full,name [57] order,number [49] email,address [46] hm_custserv,hmindia [41] billing,address [40] speak,soon [38] looting,people [38] returned,product Top Word Pairs in Tweet in G2:
[1052] #cx,#custserv [952] #ar,#vr [936] #xr,#ar [916] #hx,#xr [838] #defi,#daos [587] #daos,#nfts [536] #designthinking,#infinitejourneys [518] #virtualworld,#gamefi [484] #gamefi,#3d [476] #nfts,#designthinking Top Word Pairs in Tweet in G3:
[44] pestochampion,srinualme [44] vipeurope5,pestochampion [40] ai_miami,peterleah18 [40] influencerprom1,ai_miami [33] peterleah18,heroldbarton [33] heroldbarton,vipeurope5 [33] #influencerpromotion,#custserv [33] grazytgrazynatt,influencerprom1 [32] #custserv,#frenchtech [30] kiyotaka_1991,glaveanton Top Word Pairs in Tweet in G4:
[576] #retail,#custserv [575] #customerexperience,#retail [552] top,rating [538] rating,#customerexperience [198] feedback,#customerexperience [64] #customerexperience,#burger [64] #burger,#custserv [33] #customerexperience,#telstra [33] #telstra,#custserv [27] #food,#custserv Top Word Pairs in Tweet in G5:
[40] customer,service [32] service,resources [32] resources,#custserv [32] #custserv,stories [28] #custserv,#customerservice [26] #cctr,#contactcenter [23] #contactcenter,#custserv [22] #cx,#custserv [21] #crm,#cctr [16] #customerservice,#cx Top Word Pairs in Tweet in G6:
[67] #cctr,#custserv [36] callcentrehelp,#cctr [33] #cx,#custserv [31] #custserv,news [31] today's,top [31] top,#cctr [31] news,gt [30] customer,service [24] centre,callcentrehelp [21] contact,centre Top Word Pairs in Tweet in G7:
[32] #custserv,daily [32] #customerservice,#ai [32] latest,#custserv [28] daily,thanks [4] daily,#customerservice [3] money,back [3] hm_custserv,hm [2] derrenbrady1,#customerservice [2] thanks,derrenbrady1 Top Word Pairs in Tweet in G8:
[32] #custexp,#cxm [32] #customerexperience,#cx [32] content,#cem [32] soundings,source [32] #custserv,dusentio [32] #cx,content [32] dusentio,soundings [32] #cxm,#custserv [32] source,best [32] best,#cx Top Word Pairs in Tweet in G9:
[23] host,cashier [16] #cx,#custserv [16] bob,evans [16] evans,restaurants [11] customer,service [11] apply,today [11] cashier,#custserv [9] apply,host [9] workforce,management [9] #custserv,#host Top Word Pairs in Tweet in G10:
[30] #cctr,#custserv [29] #custserv,#cx [27] #cx,#contactcenter [26] #customersuccess,#customerexperience [26] #contactcenter,#customerservice [26] #customerexperience,#callcenter [26] #customerservice,#customersuccess [3] avoiding,training [3] nealdlin,#cctr [3] #contactcenter,#cust Top Replied-To in Entire Graph:
Top Replied-To in G1:
Top Replied-To in G2:
Top Replied-To in G3:
Top Replied-To in G5:
Top Replied-To in G7:
Top Replied-To in G8:
Top Mentioned in Entire Graph:
Top Mentioned in G1:
Top Mentioned in G2:
Top Mentioned in G3:
Top Mentioned in G4:
Top Mentioned in G5:
Top Mentioned in G6:
Top Mentioned in G7:
Top Mentioned in G8:
Top Mentioned in G9:
Top Mentioned in G10:
Top Tweeters in Entire Graph:
Top Tweeters in G1:
Top Tweeters in G2:
Top Tweeters in G3:
Top Tweeters in G4:
Top Tweeters in G5:
Top Tweeters in G6:
Top Tweeters in G7:
Top Tweeters in G8:
Top Tweeters in G9:
Top Tweeters in G10: