custexp, Twitter, 2/19/2023 4:23:00 AM, 289809


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custexp_2023-02-18_20-10-10.xlsx
custexp_2023-02-18_20-10-10.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
February 19, 2023
Short Description:
custexp via NodeXL https://bit.ly/3ElcJHH
@bradbennett
@mycustomer
@mentalmarketer
@dusentio
@cxpert
@debbieszumylo
@jtwatkin
@enthused
@drnatalie
@this0499154500

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#cxmanagement
#hx
#ex
#ai
#designthinking
#rox

Description:
Description
The graph represents a network of 1,294 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/18/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 19 February 2023 at 04:17 UTC.

The tweets in the network were tweeted over the 2992-day, 2-hour, 45-minute period from Wednesday, 10 December 2014 at 21:34 UTC to Sunday, 19 February 2023 at 00:19 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1294
Unique Edges : 1238
Edges With Duplicates : 7625
Total Edges : 8863
Number of Edge Types : 8
Mentions : 2790
Retweet : 1478
MentionsInRetweet : 2047
Tweet : 2168
MentionsInQuote : 96
Quote : 90
MentionsInReplyTo : 134
Replies to : 60
Self-Loops : 2571
Reciprocated Vertex Pair Ratio : 0.0672529746508019
Reciprocated Edge Ratio : 0.126030053320407
Connected Components : 74
Single-Vertex Connected Components : 35
Maximum Vertices in a Connected Component : 1112
Maximum Edges in a Connected Component : 8475
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 3.548919
Graph Density : 0.00123300951144613
Modularity : 0.187802
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,294 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/18/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 19 February 2023 at 04:17 UTC.

The tweets in the network were tweeted over the 2992-day, 2-hour, 45-minute period from Wednesday, 10 December 2014 at 21:34 UTC to Sunday, 19 February 2023 at 00:19 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[209] http://paper.li/duSentio/1414082839
[28] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[26] https://www.3treetech.com/events/scienceofcx/
[24] https://www.scienceofcx.com/mark-ross-smith-loyalty-programs-as-a-way-of-wowing-your-customers/
[19] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[18] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[18] https://www.scienceofcx.com/thomas-watkins-capturing-your-clients-attention-through-great-ux/
[17] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[16] https://www.mycustomer.com/customer-experience/loyalty/dont-panic-there-are-cx-advantages-of-a-recession
[16] https://www.scienceofcx.com/seth-earley-successfully-integrating-ai-systems-into-your-business/

Top URLs in Tweet in G1:
[10] https://www.linkedin.com/pulse/experience-led-transformation-luke-soon
[10] https://cx-journey.com/2022/07/journey-mapping-your-way-to-support-operations-success.html
[8] https://cx-journey.com/2022/08/earned-growth-linking-cx-to-business-outcomes.html
[8] https://blogs.oracle.com/cx/
[7] https://news.google.com/articles/CAIiEPikpqZ0YulKxam7CS19cuMqGQgEKhAIACoHCAow_Y-kCzDAmrwDMMThhgc?uo=CAUiV2h0dHBzOi8vdGVjaG1vbml0b3IuYWkvbGVhZGVyc2hpcC93aGF0LWZpbmFuY2UtbGVhZGVycy1nZXQtd3JvbmctZGlnaXRhbC10cmFuc2Zvcm1hdGlvbtIBAA&hl=en-SG&gl=SG&ceid=SG%3Aen
[7] https://www.linkedin.com/posts/lukesoon_metaverse-singularity-themerge-activity-6977162382972260352-IwJ6?utm_source=share&utm_medium=member_ios
[6] https://www.retailtouchpoints.com/resources/2022-state-of-customer-experience-technology
[6] http://cxpert.com.au/deriving-insights-from-feedback/
[5] http://cxpert.com.au/keeping-the-customer-front-of-mind/
[5] https://twitter.com/CXpert/status/1567392332198350850/photo/1

Top URLs in Tweet in G2:
[2] https://paper.li/BradBennett/1326745493?share_id=24cb7fd0-23c1-11ed-b13a-fa163e1a70d7
[2] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers
[2] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[1] https://paper.li/BradBennett/1326745493?share_id=79dbebb0-1be5-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=6e91a7b0-4654-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=8fca8210-8c4c-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=4d731380-2df8-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=f72202c0-311c-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=6bbb3db0-4b0b-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=14643d30-52e7-11ed-b13a-fa163e1a70d7

Top URLs in Tweet in G3:
[26] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[15] https://www.mycustomer.com/customer-experience/loyalty/complete-our-cx-survey-and-be-the-first-to-receive-the-findings
[15] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[15] https://www.mycustomer.com/marketing/technology/is-chatgpts-customer-service-potential-worthy-of-the-hype
[14] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[13] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[12] https://www.mycustomer.com/customer-experience/loyalty/controlling-customer-experience-chaos-in-2023
[11] https://www.mycustomer.com/content/mycd-up-with-cx-leaders-episode-7-tara-brady-fvp-director-customer-experience
[11] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers
[10] https://www.mycustomer.com/customer-experience/engagement/outcome-based-business-models-a-revolution-in-customer-relations

Top URLs in Tweet in G4:
[209] http://paper.li/duSentio/1414082839
[5] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Yhqy2RT4E.twitter
[2] https://twitter.com/KateNasser/status/1602009071204401153/photo/1
[2] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Zf-B5hEUg.twitter
[2] https://curatti.com/why-your-customer-support-needs-to-be-more-proactive/
[1] https://katenasser.com/leadership-care-sooner-retain-keep-employees-customers-people-skills/
[1] https://twitter.com/KateNasser/status/1564573645950689282/photo/1
[1] https://twitter.com/KateNasser/status/1563844992631709697/photo/1
[1] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/?utm_content=buffer33eba&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://twitter.com/KateNasser/status/1603729154138062849/photo/1

Top URLs in Tweet in G5:
[11] https://ecxo.org/
[5] https://www.cmm360.ch/die-beste-lektüre-über-customer-experience-daten-und-design-im-jahr-2022
[3] https://www.mycustomer.com/customer-experience/engagement/the-best-customer-experience-data-and-design-books-of-2022#.Y4YYgO5VyZM.twitter
[3] https://uxdesign.cc/the-dangers-of-engagement-as-an-untethered-kpi-d7f503d2633f?source=social.tw
[3] https://www.helpscout.com/blog/customer-service-trends-2023/
[3] https://www.linkedin.com/company/european-customer-experience-organization/posts/?feedView=all&viewAsMember=true
[2] https://www.linkedin.com/pulse/customer-loyalty-comes-from-emotional-connection-shep-hyken/?trackingId=je3MHQvc9I5%2BXXCvGUXFEw%3D%3D
[2] https://hyken.com/customer-care/five-ways-show-customers-employees-love-valentines-day/
[2] https://www.mycustomer.com/customer-experience/engagement/rating-the-accuracy-of-last-years-cx-predictions-and-sharing-12-more#.Y8FdfkDNSh8.twitter
[2] https://customerservicelife.com/5-life-lessons-learned-from-fishing-with-a-guide/

Top URLs in Tweet in G6:
[5] https://customerattuned.com/blog/modern-retailing-customer-centric-and-insight-driven/
[4] https://twitter.com/deniseleeyohn/status/1572356190402912258/photo/1
[4] https://mailchi.mp/4181eacdc9ef/are-your-employees-brand-advocates
[4] https://customerattuned.com/blog/what-does-customer-centricity-mean/
[4] https://marketplace.mopinion.com/survey-templates/nps-net-promoter-score-loyalty/
[3] https://twitter.com/deniseleeyohn/status/1603174329608724480/photo/1
[3] https://mailchi.mp/e53767161fb0/rules-for-post-covid-normalcy
[3] https://mailchi.mp/7bdacc2a286b/this-weeks-topic-14455143
[3] https://graphicmint.com/customer-feedback-best-channels/
[3] https://which-50.com/companies-still-misunderstand-customer-experience-really

Top URLs in Tweet in G7:
[6] https://www.cmswire.com/customer-experience/why-people-are-reluctant-about-chatbots-and-what-you-can-do-about-it/
[4] https://customerthink.com/using-cx-tech-the-right-way-creates-human-experiences-not-just-numbers/
[3] https://www.crmbuyer.com/story/new-recipe-for-marketing-success-blend-digital-and-cx-mix-well-with-ai-176540.html
[3] https://www.mycustomer.com/service/channels/will-elon-musks-twitter-takeover-kill-the-platform-as-a-customer-service-channel
[3] https://customerthink.com/if-you-want-to-improve-the-consumer-experience-focus-on-personalization/
[2] https://customerthink.com/why-bad-cx-is-bad-marketing-how-to-align-business-strategies-for-a-more-consistent-customer-journey/
[2] https://www.crmbuyer.com/story/how-to-build-the-most-effective-customer-journey-176562.html
[2] https://www.cmswire.com/customer-experience/powering-customer-experience-through-conversational-ai-analytics-and-good-data/
[2] https://www.cmswire.com/customer-experience/customer-experience-statistics-7-formulas-you-need-to-know/
[2] https://www.mycustomer.com/community/blogs/mhinshaw/listening-to-customers-is-still-your-best-long-term-cx-strategy

Top URLs in Tweet in G8:
[1] https://www.stevecurtin.com/blog/cultivate-a-work-environment-where-employees-can-thrive/
[1] https://tanveernaseer.com/leadership-biz-cafe-steve-curtin-revelation-conversation-purpose-employee-engagement/
[1] https://twitter.com/enthused/status/1578134409634492416/photo/1
[1] https://www.stevecurtin.com/blog/two-types-of-kpis/
[1] https://twitter.com/enthused/status/1563166179773992965/photo/1
[1] https://twitter.com/enthused/status/1615739123406606338/photo/1
[1] https://twitter.com/enthused/status/1625935095478751232/photo/1
[1] https://twitter.com/socflyny/status/1550192821239484417/photo/1
[1] https://twitter.com/irb123/status/1594109139265155072/photo/1
[1] https://www.usps.com/scheduler

Top URLs in Tweet in G9:
[26] https://www.3treetech.com/events/scienceofcx/
[24] https://www.scienceofcx.com/mark-ross-smith-loyalty-programs-as-a-way-of-wowing-your-customers/
[18] https://www.scienceofcx.com/thomas-watkins-capturing-your-clients-attention-through-great-ux/
[16] https://www.scienceofcx.com/seth-earley-successfully-integrating-ai-systems-into-your-business/
[10] https://www.scienceofcx.com/kristine-scott-conflict-resolution-in-a-post-pandemic-world/
[10] https://www.scienceofcx.com/craig-stoss-appreciating-and-integrating-the-diversity-of-your-customers/
[9] https://dangalante.me/2021/07/29/how
[8] https://dangalante.me/2022/03/03/mar
[8] https://dangalante.me/2022/02/22/way
[6] https://youtube.com/user/TrendSett

Top URLs in Tweet in G10:
[14] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[3] https://www.enterpriseknowhow.ch/en/social-toolset
[3] https://web.kayapush.com/KayaCast_Podcast40
[2] https://www.freshairstudios.co.uk/blog/latest-news/professional-ivr-recordings
[1] https://www.cloudpapers.com/data-is-evolving-dont-get-left-behind/
[1] https://twitter.com/b2lead/status/1575501661266915335/photo/1
[1] https://www.cloudpapers.com/how-consulting-firms-are-leaning-on-crms-to-grow-their-revenue/
[1] https://twitter.com/b2lead/status/1573327331367817216/photo/1
[1] https://www.kayapush.com/blog/supporting-cannabis-retailer-success-4-expert-tips?utm_source=twitter&utm_medium=organic&utm_campaign=OG-TW&utm_content=blog_Dispensary_Operations
[1] https://www.kayacast.fm/episode/creating-in-store-digital-experiences-with-amber-erickson-seed-technology?utm_source=Twitter&utm_medium=tweet&utm_campaign=Twitter+Kaya&utm_id=FY22Q4_CB_NA_XX_OG-TW_KayaCast-Episode-19

Top Domains
Top Domains in Tweet in Entire Graph:
[1892] twitter.com
[1106] mycustomer.com
[420] paper.li
[194] mopinion.com
[162] cmswire.com
[122] customerthink.com
[111] forbes.com
[82] scienceofcx.com
[79] linkedin.com
[71] com.au

Top Domains in Tweet in G1:
[395] twitter.com
[80] cmswire.com
[76] forbes.com
[65] com.au
[63] mopinion.com
[50] okt.to
[47] linkedin.com
[45] cx-journey.com
[32] mycustomer.com
[29] customerthink.com

Top Domains in Tweet in G2:
[204] paper.li
[8] mycustomer.com
[1] forbes.com

Top Domains in Tweet in G3:
[1023] mycustomer.com
[920] twitter.com
[11] ow.ly
[3] cxleaderoftheyear.com
[3] forbes.com
[2] on24.com
[1] inmoment.com
[1] paperform.co
[1] linkedin.com
[1] entrepreneur.com

Top Domains in Tweet in G4:
[210] paper.li
[9] katenasser.com
[8] twitter.com
[5] mycustomer.com
[2] curatti.com
[1] stevedigioia.com
[1] seatoncx.com

Top Domains in Tweet in G5:
[129] twitter.com
[23] bradcleveland.com
[13] hyken.com
[13] mycustomer.com
[12] ecxo.org
[10] cmswire.com
[10] linkedin.com
[7] cx-journey.com
[7] icmi.com
[7] watermarkconsult.net

Top Domains in Tweet in G6:
[74] mopinion.com
[60] twitter.com
[20] customerthink.com
[18] customerattuned.com
[15] mailchi.mp
[9] cmswire.com
[5] sas.com
[5] business2community.com
[5] deniseleeyohn.com
[4] forbes.com

Top Domains in Tweet in G7:
[65] customerthink.com
[60] genesys.com
[58] cmswire.com
[57] twitter.com
[19] mycustomer.com
[12] forbes.com
[7] crmbuyer.com
[3] ow.ly
[2] customerservicemanager.com
[2] entrepreneur.com

Top Domains in Tweet in G8:
[7] twitter.com
[2] stevecurtin.com
[1] tanveernaseer.com
[1] usps.com

Top Domains in Tweet in G9:
[124] twitter.com
[82] scienceofcx.com
[57] mopinion.com
[35] dangalante.me
[26] 3treetech.com
[20] medium.com
[14] askdangalante.com
[10] forbes.com
[6] youtube.com
[5] co.uk

Top Domains in Tweet in G10:
[39] twitter.com
[14] codelessplatforms.com
[4] kayapush.com
[3] hbr.org
[3] enterpriseknowhow.ch
[3] scorebuddyqa.com
[2] cloudpapers.com
[2] postbeyond.com
[2] g2.com
[2] co.uk

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4061] custexp
[3276] cx
[1514] customerexperience
[1262] custserv
[539] cxmanagement
[449] hx
[429] ex
[387] ai
[354] designthinking
[313] rox



Top Hashtags in Tweet in G1:
[1142] custexp
[973] cx
[541] custserv
[431] hx
[403] ex
[336] designthinking
[300] rox
[300] defi
[286] xr
[280] infinitejourneys

Top Hashtags in Tweet in G2:
[213] custexp
[212] customerexperience
[211] cx
[5] cxmanagement
[1] cxqotd
[1] custserv
[1] designthinking

Top Hashtags in Tweet in G3:
[983] custexp
[881] cx
[781] customerexperience
[505] cxmanagement
[68] cctr
[66] cxjoboftheweek
[59] ai
[57] custserv
[46] cxjobs
[41] customerjourney

Top Hashtags in Tweet in G4:
[430] cx
[223] custexp
[221] customerexperience
[213] custserv
[209] cem
[209] cxm
[4] leadership
[4] management
[4] peopleskills
[3] cctr

Top Hashtags in Tweet in G5:
[175] custexp
[89] cx
[56] custserv
[50] customerexperience
[27] cctr
[15] customerservice
[7] leadership
[6] cmo
[5] valentinesday
[5] business

Top Hashtags in Tweet in G6:
[326] custexp
[93] cx
[49] customercentricity
[39] custserv
[37] insight
[37] b2b
[26] leadership
[26] crm
[26] thoughtleadership
[26] customercentric

Top Hashtags in Tweet in G7:
[236] cx
[235] custexp
[229] custserv
[6] empathyinaction
[3] customerexperience
[3] cxmanagement
[2] designthinking
[1] dx
[1] analytics
[1] ecommerce

Top Hashtags in Tweet in G8:
[44] custexp
[30] custserv
[11] cx
[4] retail
[3] customereffort
[3] purpose
[2] custeffort
[2] leadership
[2] engagement
[2] sales

Top Hashtags in Tweet in G9:
[390] custexp
[235] cx
[114] stevepappas
[99] marketing
[97] cxconnoisseur
[74] strategy
[68] sales
[58] scienceofcx
[43] productmarketing
[32] ux

Top Hashtags in Tweet in G10:
[72] custexp
[26] custserv
[22] customerexperience
[12] cx
[10] cctr
[7] customerservice
[6] b2b
[5] saas
[5] software
[4] marketing

Top Words
Top Words in Tweet in Entire Graph:
[4061] #custexp
[3281] #cx
[1718] customer
[1514] #customerexperience
[1262] #custserv
[1012] experience
[902] cx
[539] #cxmanagement
[513] customers
[470] mentalmarketer

Top Words in Tweet in G1:
[1142] #custexp
[975] #cx
[541] #custserv
[479] customer
[432] mentalmarketer
[431] #hx
[425] experience
[405] #ex
[336] #designthinking
[300] #defi

Top Words in Tweet in G2:
[213] #custexp
[212] #customerexperience
[211] #cx
[204] latest
[204] today
[164] thanks
[12] mycustomer
[9] mentalmarketer
[5] #cxmanagement
[5] cx

Top Words in Tweet in G3:
[983] #custexp
[884] #cx
[781] #customerexperience
[665] cx
[571] customer
[505] #cxmanagement
[262] mycustomer
[228] experience
[133] customers
[112] more

Top Words in Tweet in G4:
[430] #cx
[418] dusentio
[223] #custexp
[221] #customerexperience
[213] #custserv
[210] best
[209] source
[209] content
[209] #cem
[209] #cxm

Top Words in Tweet in G5:
[175] #custexp
[108] customer
[89] #cx
[56] #custserv
[50] #customerexperience
[47] experience
[37] great
[35] customers
[32] service
[27] #cctr

Top Words in Tweet in G6:
[326] #custexp
[137] customer
[109] peterlavers
[93] #cx
[55] customerattuned
[49] #customercentricity
[45] great
[45] feedback
[42] experience
[41] #b2b

Top Words in Tweet in G7:
[236] #cx
[235] #custexp
[229] #custserv
[144] customer
[71] experience
[67] genesys
[65] cx
[20] customerthink
[18] service
[16] center

Top Words in Tweet in G8:
[44] #custexp
[30] #custserv
[24] customer
[20] service
[16] enthused
[13] consumers
[13] first
[12] customers
[12] 2022
[11] source

Top Words in Tweet in G9:
[390] #custexp
[235] #cx
[114] #stevepappas
[99] #marketing
[98] experience
[97] #cxconnoisseur
[82] great
[74] #strategy
[73] user
[68] #sales

Top Words in Tweet in G10:
[72] #custexp
[36] customer
[26] #custserv
[22] #customerexperience
[14] experience
[14] web
[13] customers
[12] more
[12] #cx
[11] need

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1263] #custexp,#cx
[806] #customerexperience,#custexp
[691] #custserv,#custexp
[664] customer,experience
[607] #cx,#custserv
[406] #cxmanagement,#customerexperience
[294] #cx,#custexp
[245] #defi,#daos
[239] #designthinking,#infinitejourneys
[239] #ex,#rox

Top Word Pairs in Tweet in G1:
[368] #custserv,#custexp
[330] #cx,#custserv
[293] #custexp,#cx
[242] #defi,#daos
[240] customer,experience
[235] #designthinking,#infinitejourneys
[227] #ex,#rox
[225] #hx,#xr
[221] #daos,#nfts
[201] #xr,#ar

Top Word Pairs in Tweet in G2:
[204] latest,#custexp
[204] #cx,#customerexperience
[204] #custexp,today
[164] today,thanks
[40] today,#cx
[8] #customerexperience,#custexp
[6] thanks,mentalmarketer
[6] #custexp,#cx
[5] #cxmanagement,#customerexperience
[4] thanks,contextu_al

Top Word Pairs in Tweet in G3:
[809] #custexp,#cx
[753] #customerexperience,#custexp
[384] #cxmanagement,#customerexperience
[193] customer,experience
[88] cx,leader
[81] leader,year
[71] cx,leaders
[67] customer,service
[63] apply,below
[60] more,info

Top Word Pairs in Tweet in G4:
[210] #customerexperience,#cx
[209] #custserv,dusentio
[209] #cxm,#custserv
[209] source,best
[209] #custexp,#cxm
[209] #cx,content
[209] #cem,#custexp
[209] best,#cx
[209] content,#cem
[209] dusentio,soundings

Top Word Pairs in Tweet in G5:
[45] customer,experience
[25] #custexp,#custserv
[24] #custexp,#cx
[24] #cx,#custexp
[20] customer,service
[13] #custserv,#cctr
[9] #cx,#customerexperience
[9] experience,organization
[9] #customerexperience,#custexp
[9] european,customer

Top Word Pairs in Tweet in G6:
[37] #cx,#custexp
[35] customer,experience
[33] #custexp,#custserv
[32] voice,customer
[23] customer,feedback
[22] #custexp,#cx
[18] markhollyoake,alanthom90
[15] #customercentricity,corner
[15] #customercentricity,means
[15] series,discussions

Top Word Pairs in Tweet in G7:
[225] #cx,#custserv
[223] #custserv,#custexp
[59] customer,experience
[56] genesys,#cx
[18] customerthink,#cx
[14] customer,service
[13] contact,center
[11] mycustomer,#cx
[8] customer,loyalty
[8] experience,#cx

Top Word Pairs in Tweet in G8:
[26] #custserv,#custexp
[11] source,2022
[10] #custexp,#cx
[9] experience,report
[9] customer,service
[9] digital,first
[9] report,nice_cx
[9] customer,experience
[9] 2022,digital
[9] first,customer

Top Word Pairs in Tweet in G9:
[98] #custexp,#stevepappas
[84] #cx,#custexp
[58] user,experience
[54] #stevepappas,#cxconnoisseur
[53] #custexp,#cx
[34] #cxconnoisseur,#strategy
[32] customer,experience
[32] #b2b,#b2c
[29] #customerloyalty,#marketing
[29] #b2c,#b2g

Top Word Pairs in Tweet in G10:
[19] #custserv,#custexp
[10] customer,web
[10] web,portal
[10] customer,experience
[9] #custexp,#cctr
[7] #custexp,#custserv
[6] need,customer
[6] #cctr,#b2b
[6] portal,find
[6] reasons,need

Top Replied-To
Top Replied-To in Entire Graph:
@zhechodobrev
@charlesaraujo
@colinshaw_cx
@enthused
@jeanniecw
@arapahoecounty
@simonspyer
@cxpert
@lilianapetrova
@customerstrateg

Top Replied-To in G1:
@cxpert
@tanujdiwan
@mentalmarketer
@billquiseng
@sandipkrgupta
@callcentericmi
@cxbunited
@jtwatkin
@luismelo78
@cxaccelerator

Top Replied-To in G3:
@zhechodobrev
@charlesaraujo
@jeanniecw
@colinshaw_cx
@gdaviddodd
@customerstrateg
@lilianapetrova
@simonspyer
@nortycohen
@customerspaul

Top Replied-To in G5:
@hyken

Top Replied-To in G8:
@arapahoecounty
@enthused
@irb123
@sproutsfm
@hertz
@fedexhelp
@dvtoomey
@kroger
@target
@nbastore

Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@mycustomer
@cxpert
@dusentio
@cxjourney
@bdaly247
@peterlavers
@billquiseng
@annettefranz
@genesys

Top Mentioned in G1:
@mentalmarketer
@cxpert
@billquiseng
@mycustomer
@customerexpnews
@cmswire
@debbieszumylo
@annettefranz
@jeanniecw
@jtwatkin

Top Mentioned in G2:
@mycustomer
@mentalmarketer
@contextu_al
@bfcxguru
@softclouds
@datos_digital
@balaji_sandiego
@stevenvbe
@pretectum
@hyken

Top Mentioned in G3:
@mycustomer
@neilcdavey
@zhechodobrev
@be_authenticx
@michaelhinshaw
@gartner_inc
@colinshaw_cx
@cxpa_assoc
@gmeliacae
@cp2experience

Top Mentioned in G4:
@dusentio
@bdaly247
@cxjourney
@geoff_deweaver
@annettefranz
@rwang0
@katenasser
@ralph_ohr
@timothy_hughes
@cxpert

Top Mentioned in G5:
@hyken
@debbieszumylo
@europeancxorg
@mycustomer
@annettefranz
@cxpert
@li_learning
@bradcleveland
@jeanniecw
@cmswire

Top Mentioned in G6:
@peterlavers
@customerattuned
@markhollyoake
@sassoftwareuki
@alanthom90
@db16ltd
@ellieluk
@cranstonp
@cxpert
@dgingiss

Top Mentioned in G7:
@genesys
@customerthink
@drnatalie
@mycustomer
@forbes
@lilianapetrova
@viewn
@jtwatkin
@clearaction
@josephmichelli

Top Mentioned in G8:
@enthused
@nice_cx
@niceltd
@lululemon
@hertz
@kroger
@mykingsoopers
@harryroseninc
@wsj
@stericycle_inc

Top Mentioned in G9:
@3treetech
@wayfair
@statusmatch
@sethearley
@watkinsthomas
@3leafmethod
@firecreeksnacks

Top Mentioned in G10:
@enterknowhow
@ycliao7
@convergehub

Top Tweeters
Top Tweeters in Entire Graph:
@sectest9
@chidambara09
@cybersecurityn8
@xfinitysupport
@teshawnedmonds
@vonrosenchild
@evankirstel
@southwestair
@o_fabriciosouza
@verizonsupport

Top Tweeters in G1:
@chidambara09
@southwestair
@mcdonalds
@education_24x7
@asher_wolf
@godfrey_g_
@thesun
@marriottbonvoy
@walmart
@ricardo_ik_ahau

Top Tweeters in G2:
@nigeriantribune
@wordfinga
@cctakato
@shopy_cart
@pythonbot_by_pm
@ameyawdebrah
@lhyziebongon
@markred17
@grjenkin
@dailymonitor

Top Tweeters in G3:
@sectest9
@cybersecurityn8
@stanleyepstein
@gdprai
@bt_uk
@nedbank
@enderton_justin
@lucian2drei
@mohamedbhimji
@lindyasimus

Top Tweeters in G4:
@lorimoreno
@ssxman2
@geoff_deweaver
@valaafshar
@trippbraden
@rwang0
@mercnews
@albertmylesam
@timothy_hughes
@meghanmbiro

Top Tweeters in G5:
@evankirstel
@atheek_ahamath
@tanveernaseer
@hyken
@johnsaunders18
@royatkinson
@carolsankar
@billcush
@blakemichellem
@pdxbizjournal

Top Tweeters in G6:
@teshawnedmonds
@o_fabriciosouza
@fintechna
@gmtowner
@jayeshmthakur
@adweek
@tw2cayc
@ultabeauty
@sallyeaves
@vocnews_online

Top Tweeters in G7:
@gezgintrk
@enriquen
@jeffsheehan
@pissedconsumer
@ross_quintana
@bmoskwa
@jermynvoon
@drnatalie
@avr4m
@customerthink

Top Tweeters in G8:
@verizonsupport
@fedexhelp
@ucloudify
@thepainterflynn
@evelynspring8
@wsj
@jimmyjohns
@lululemon
@nba
@hertz

Top Tweeters in G9:
@calcaware
@italkabouthtml
@wordpressvee
@besquady
@smm_news_feed
@userexpnews
@jspadoan
@vic_chukwuka
@wayfair
@dangalante

Top Tweeters in G10:
@jasonmhouck
@stc11stc
@polinchock
@sugarcrm
@convergehub
@mcgoverntheory
@andrepalko
@michaelw888
@ycliao7
@freshairstudios


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