custexp, Twitter, 2/12/2023 4:21:50 AM, 289202


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custexp_2023-02-11_20-10-10.xlsx
custexp_2023-02-11_20-10-10.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
February 12, 2023
Short Description:
custexp via NodeXL https://bit.ly/40MOFaf
@bradbennett
@mycustomer
@mentalmarketer
@dusentio
@cxpert
@debbieszumylo
@jtwatkin
@drnatalie
@enthused
@this0499154500

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#cxmanagement
#hx
#ex
#ai
#designthinking
#rox

Description:
Description
The graph represents a network of 1,276 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/11/2023 5:00:56 PM. The network was obtained from Twitter on Sunday, 12 February 2023 at 04:16 UTC.

The tweets in the network were tweeted over the 2984-day, 19-hour, 15-minute period from Wednesday, 10 December 2014 at 21:34 UTC to Saturday, 11 February 2023 at 16:49 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1276
Unique Edges : 1225
Edges With Duplicates : 7653
Total Edges : 8878
Number of Edge Types : 8
Mentions : 2727
Retweet : 1523
MentionsInRetweet : 2090
Tweet : 2159
MentionsInQuote : 98
Quote : 91
MentionsInReplyTo : 132
Replies to : 58
Self-Loops : 2555
Reciprocated Vertex Pair Ratio : 0.0652400835073069
Reciprocated Edge Ratio : 0.122488975992161
Connected Components : 75
Single-Vertex Connected Components : 35
Maximum Vertices in a Connected Component : 1093
Maximum Edges in a Connected Component : 8495
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 3.539813
Graph Density : 0.00125453316122687
Modularity : 0.179212
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,276 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/11/2023 5:00:56 PM. The network was obtained from Twitter on Sunday, 12 February 2023 at 04:16 UTC.

The tweets in the network were tweeted over the 2984-day, 19-hour, 15-minute period from Wednesday, 10 December 2014 at 21:34 UTC to Saturday, 11 February 2023 at 16:49 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[204] http://paper.li/duSentio/1414082839
[28] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[26] https://www.3treetech.com/events/scienceofcx/
[24] https://www.scienceofcx.com/mark-ross-smith-loyalty-programs-as-a-way-of-wowing-your-customers/
[19] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[18] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[18] https://www.scienceofcx.com/thomas-watkins-capturing-your-clients-attention-through-great-ux/
[17] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[16] https://www.mycustomer.com/customer-experience/loyalty/dont-panic-there-are-cx-advantages-of-a-recession
[16] https://www.scienceofcx.com/seth-earley-successfully-integrating-ai-systems-into-your-business/

Top URLs in Tweet in G1:
[2] https://paper.li/BradBennett/1326745493?share_id=24cb7fd0-23c1-11ed-b13a-fa163e1a70d7
[2] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers
[1] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[1] https://paper.li/BradBennett/1326745493?share_id=88076e50-9f28-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=6e91a7b0-4654-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=8fca8210-8c4c-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=4d731380-2df8-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=9ef14410-38f8-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=f62bd460-2c65-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=6bbb3db0-4b0b-11ed-b13a-fa163e1a70d7

Top URLs in Tweet in G2:
[4] http://cxpert.com.au/deriving-insights-from-feedback/
[3] https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2023/01/06/roi-is-not-enough-considering-csat-clv-and-cac-when-measuring-success-in-cx/
[3] https://www.forbes.com/sites/jiawertz/2022/11/23/how-brands-can-build-customer-loyalty-in-these-changing-times/
[3] http://cxpert.com.au/upcoming-trends-in-customer-support/
[3] https://twitter.com/CXpert/status/1568011811894530049/photo/1
[3] https://twitter.com/CXpert/status/1567392332198350850/photo/1
[3] https://www.cxaccelerator.com/post/10-ways-to-listen-to-customers-without-surveys
[3] https://cx-trends.beehiiv.com/p/10-ways-to-surprise-and-delight-customers
[2] https://dangingiss.com/6-reasons-your-customers-should-be-thankful/?utm_campaign=Newsletter&utm_medium=email&utm_source=Revue%20newsletter
[2] http://cxpert.com.au/keeping-the-customer-front-of-mind/

Top URLs in Tweet in G3:
[25] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[15] https://www.mycustomer.com/customer-experience/loyalty/complete-our-cx-survey-and-be-the-first-to-receive-the-findings
[15] https://www.mycustomer.com/marketing/technology/is-chatgpts-customer-service-potential-worthy-of-the-hype
[15] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[14] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[12] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[11] https://www.mycustomer.com/content/mycd-up-with-cx-leaders-episode-7-tara-brady-fvp-director-customer-experience
[11] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers
[11] https://www.mycustomer.com/customer-experience/loyalty/controlling-customer-experience-chaos-in-2023
[11] https://www.mycustomer.com/customer-experience/loyalty/how-to-build-a-customer-first-strategy-and-embed-it-in-your-culture

Top URLs in Tweet in G4:
[204] http://paper.li/duSentio/1414082839
[5] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Yhqy2RT4E.twitter
[2] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Zf-B5hEUg.twitter
[2] https://twitter.com/KateNasser/status/1602009071204401153/photo/1
[2] https://curatti.com/why-your-customer-support-needs-to-be-more-proactive/
[1] https://www.seatoncx.com/the-wrong-way-to-write-a-customer-apology-letter-blame-covid/
[1] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/?utm_content=buffer33eba&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://twitter.com/KateNasser/status/1603729154138062849/photo/1
[1] https://twitter.com/KateNasser/status/1602347548861005824/photo/1
[1] https://twitter.com/KateNasser/status/1602277083761332230/photo/1

Top URLs in Tweet in G5:
[8] https://blogs.oracle.com/cx/
[7] https://www.retailtouchpoints.com/resources/2022-state-of-customer-experience-technology
[7] https://www.linkedin.com/posts/lukesoon_metaverse-singularity-themerge-activity-6977162382972260352-IwJ6?utm_source=share&utm_medium=member_ios
[5] https://www.forbes.com/sites/heikkivaananen/2022/06/29/the-platinum-age-of-customer-experience-has-arrived/?sh=37f7f4ed400c
[4] https://news.google.com/articles/CAIiEPikpqZ0YulKxam7CS19cuMqGQgEKhAIACoHCAow_Y-kCzDAmrwDMMThhgc?uo=CAUiV2h0dHBzOi8vdGVjaG1vbml0b3IuYWkvbGVhZGVyc2hpcC93aGF0LWZpbmFuY2UtbGVhZGVycy1nZXQtd3JvbmctZGlnaXRhbC10cmFuc2Zvcm1hdGlvbtIBAA&hl=en-SG&gl=SG&ceid=SG%3Aen
[4] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_nps-cx-custexp-activity-6880369559145205760-GzLf%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[4] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[4] https://www.phocuswire.com/Technology-and-customer-experience-analysis
[4] https://www.entrepreneur.com/article/344351
[4] https://www.forbes.com/sites/blakemorgan/2017/12/05/five-trends-shaping-the-future-of-customer-experience-in-2018/#18245dd02d9c

Top URLs in Tweet in G6:
[11] https://cx-journey.com/2022/07/journey-mapping-your-way-to-support-operations-success.html
[6] https://cx-journey.com/2022/07/improving-the-employee-experience-to-improve-the-customer-experience.html
[6] https://cx-journey.com/2022/08/earned-growth-linking-cx-to-business-outcomes.html
[4] https://cx-journey.com/2022/07/how-can-you-kickstart-your-customer-experience-program.html
[4] https://twitter.com/annettefranz/status/1554485945885462536/photo/1
[3] https://helpcrunch.com/blog/customer-service-blogs/
[3] https://uxdesign.cc/the-dangers-of-engagement-as-an-untethered-kpi-d7f503d2633f?source=social.tw
[3] https://www.helpscout.com/blog/customer-service-trends-2023/
[2] https://twitter.com/annettefranz/status/1621207831000104960/photo/1
[2] http://cxpert.com.au/keeping-the-customer-front-of-mind/

Top URLs in Tweet in G7:
[5] https://customerattuned.com/blog/modern-retailing-customer-centric-and-insight-driven/
[4] https://twitter.com/deniseleeyohn/status/1572356190402912258/photo/1
[4] https://mailchi.mp/4181eacdc9ef/are-your-employees-brand-advocates
[4] https://customerattuned.com/blog/what-does-customer-centricity-mean/
[4] https://marketplace.mopinion.com/survey-templates/nps-net-promoter-score-loyalty/
[3] https://twitter.com/deniseleeyohn/status/1603174329608724480/photo/1
[3] https://mailchi.mp/7bdacc2a286b/this-weeks-topic-14455143
[3] https://mailchi.mp/e53767161fb0/rules-for-post-covid-normalcy
[3] https://graphicmint.com/customer-feedback-best-channels/
[3] https://www.cmswire.com/customer-experience/customer-experience-trends-for-2019/

Top URLs in Tweet in G8:
[6] https://www.cmswire.com/customer-experience/why-people-are-reluctant-about-chatbots-and-what-you-can-do-about-it/
[4] https://customerthink.com/using-cx-tech-the-right-way-creates-human-experiences-not-just-numbers/
[3] https://www.crmbuyer.com/story/new-recipe-for-marketing-success-blend-digital-and-cx-mix-well-with-ai-176540.html
[3] https://www.mycustomer.com/service/channels/will-elon-musks-twitter-takeover-kill-the-platform-as-a-customer-service-channel
[3] https://customerthink.com/if-you-want-to-improve-the-consumer-experience-focus-on-personalization/
[2] https://www.crmbuyer.com/story/how-to-build-the-most-effective-customer-journey-176562.html
[2] https://www.cmswire.com/customer-experience/powering-customer-experience-through-conversational-ai-analytics-and-good-data/
[2] https://www.cmswire.com/customer-experience/customer-experience-statistics-7-formulas-you-need-to-know/
[2] https://www.genesys.com/blog/post/reframe-your-thinking-to-design-exceptional-customer-experiences
[2] https://www.genesys.com/blog/post/start-on-your-path-to-customer-experience-personalization

Top URLs in Tweet in G9:
[1] https://www.stevecurtin.com/blog/cultivate-a-work-environment-where-employees-can-thrive/
[1] https://www.stevecurtin.com/blog/two-types-of-kpis/
[1] https://tanveernaseer.com/leadership-biz-cafe-steve-curtin-revelation-conversation-purpose-employee-engagement/
[1] https://twitter.com/enthused/status/1578134409634492416/photo/1
[1] https://twitter.com/enthused/status/1615739123406606338/photo/1
[1] https://twitter.com/enthused/status/1563166179773992965/photo/1
[1] https://twitter.com/socflyny/status/1550192821239484417/photo/1
[1] https://twitter.com/irb123/status/1594109139265155072/photo/1
[1] https://www.usps.com/scheduler
[1] https://twitter.com/messages/compose?recipient_id=36359791

Top URLs in Tweet in G10:
[13] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[3] https://www.enterpriseknowhow.ch/en/social-toolset
[3] https://web.kayapush.com/KayaCast_Podcast40
[2] https://www.freshairstudios.co.uk/blog/latest-news/professional-ivr-recordings
[1] https://www.cloudpapers.com/how-consulting-firms-are-leaning-on-crms-to-grow-their-revenue/
[1] https://twitter.com/b2lead/status/1573327331367817216/photo/1
[1] https://www.cloudpapers.com/data-is-evolving-dont-get-left-behind/
[1] https://twitter.com/b2lead/status/1575501661266915335/photo/1
[1] https://www.kayacast.fm/episode/creating-in-store-digital-experiences-with-amber-erickson-seed-technology?utm_source=Twitter&utm_medium=tweet&utm_campaign=Twitter+Kaya&utm_id=FY22Q4_CB_NA_XX_OG-TW_KayaCast-Episode-19
[1] https://twitter.com/kayapush/status/1582854669398859783/video/1

Top Domains
Top Domains in Tweet in Entire Graph:
[1851] twitter.com
[1072] mycustomer.com
[410] paper.li
[198] mopinion.com
[166] cmswire.com
[121] customerthink.com
[111] forbes.com
[82] scienceofcx.com
[77] linkedin.com
[70] com.au

Top Domains in Tweet in G1:
[199] paper.li
[7] mycustomer.com

Top Domains in Tweet in G2:
[248] twitter.com
[38] com.au
[30] cmswire.com
[21] forbes.com
[10] inc.com
[10] linkedin.com
[9] cx-journey.com
[8] cxaccelerator.com
[8] entrepreneur.com
[7] mycustomer.com

Top Domains in Tweet in G3:
[992] mycustomer.com
[917] twitter.com
[20] ow.ly
[11] linkedin.com
[10] cmswire.com
[9] viglink.com
[9] google.com
[5] nodexlgraphgallery.org
[4] tinyurl.com
[4] entrepreneur.com

Top Domains in Tweet in G4:
[205] paper.li
[9] katenasser.com
[8] twitter.com
[5] mycustomer.com
[2] curatti.com
[1] seatoncx.com
[1] stevedigioia.com

Top Domains in Tweet in G5:
[121] mopinion.com
[92] twitter.com
[63] forbes.com
[46] cmswire.com
[46] okt.to
[29] linkedin.com
[29] customerthink.com
[26] mycustomer.com
[23] com.au
[19] givainc.com

Top Domains in Tweet in G6:
[131] twitter.com
[37] cx-journey.com
[12] hyken.com
[10] mycustomer.com
[8] cmswire.com
[7] linkedin.com
[7] watermarkconsult.net
[6] icmi.com
[6] cxservice360.com
[4] forbes.com

Top Domains in Tweet in G7:
[75] mopinion.com
[61] twitter.com
[20] customerthink.com
[18] customerattuned.com
[16] mailchi.mp
[10] cmswire.com
[5] sas.com
[5] forbes.com
[5] business2community.com
[5] deniseleeyohn.com

Top Domains in Tweet in G8:
[65] twitter.com
[63] customerthink.com
[61] genesys.com
[59] cmswire.com
[23] bradcleveland.com
[18] mycustomer.com
[13] forbes.com
[7] crmbuyer.com
[2] customerservicemanager.com
[2] technative.io

Top Domains in Tweet in G9:
[6] twitter.com
[2] stevecurtin.com
[1] tanveernaseer.com
[1] usps.com

Top Domains in Tweet in G10:
[37] twitter.com
[13] codelessplatforms.com
[4] kayapush.com
[3] enterpriseknowhow.ch
[3] scorebuddyqa.com
[2] cloudpapers.com
[2] postbeyond.com
[2] hbr.org
[2] g2.com
[2] co.uk

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4041] custexp
[3272] cx
[1481] customerexperience
[1297] custserv
[527] cxmanagement
[484] hx
[463] ex
[398] ai
[383] designthinking
[344] rox



Top Hashtags in Tweet in G1:
[206] customerexperience
[206] custexp
[204] cx
[4] cxmanagement
[1] cxqotd

Top Hashtags in Tweet in G2:
[298] custexp
[289] cx
[80] custserv
[78] customerexperience
[72] cxqotd
[31] customerservice
[28] cxm
[22] empexp
[18] feedback
[16] voc

Top Hashtags in Tweet in G3:
[1122] custexp
[1118] cx
[773] customerexperience
[491] cxmanagement
[239] custserv
[205] hx
[170] ex
[138] rox
[135] designthinking
[127] ai

Top Hashtags in Tweet in G4:
[420] cx
[218] custexp
[216] customerexperience
[208] custserv
[204] cem
[204] cxm
[4] management
[4] peopleskills
[4] leadership
[3] problemsolving

Top Hashtags in Tweet in G5:
[876] custexp
[449] cx
[312] custserv
[268] hx
[257] ex
[238] designthinking
[221] infinitejourneys
[218] ai
[200] xr
[199] metaverse

Top Hashtags in Tweet in G6:
[160] custexp
[102] cx
[51] customerexperience
[41] custserv
[27] customerservice
[14] journeymapping
[10] empexp
[9] leadership
[7] employeeexperience
[6] ex

Top Hashtags in Tweet in G7:
[333] custexp
[94] cx
[48] customercentricity
[39] custserv
[37] insight
[37] b2b
[26] thoughtleadership
[26] leadership
[26] crm
[25] customercentric

Top Hashtags in Tweet in G8:
[258] custexp
[257] custserv
[234] cx
[25] cctr
[6] empathyinaction
[2] designthinking
[1] marketing
[1] cxroi
[1] hx
[1] xr

Top Hashtags in Tweet in G9:
[46] custexp
[32] custserv
[11] cx
[4] retail
[3] purpose
[3] customereffort
[2] custeffort
[2] leadership
[2] engagement
[2] sales

Top Hashtags in Tweet in G10:
[67] custexp
[23] customerexperience
[23] custserv
[12] cx
[10] cctr
[7] customerservice
[6] b2b
[5] saas
[5] software
[4] contactcenter

Top Words
Top Words in Tweet in Entire Graph:
[4041] #custexp
[3277] #cx
[1716] customer
[1481] #customerexperience
[1297] #custserv
[1014] experience
[879] cx
[533] mentalmarketer
[527] #cxmanagement
[492] customers

Top Words in Tweet in G1:
[206] #custexp
[206] #customerexperience
[204] #cx
[199] latest
[199] today
[158] thanks
[10] mycustomer
[7] mentalmarketer
[5] contextu_al
[4] bfcxguru

Top Words in Tweet in G2:
[298] #custexp
[290] #cx
[121] customer
[118] customers
[80] #custserv
[78] #customerexperience
[72] #cxqotd
[56] cxpert
[44] experience
[41] people

Top Words in Tweet in G3:
[1122] #custexp
[1121] #cx
[773] #customerexperience
[656] cx
[627] customer
[491] #cxmanagement
[399] mentalmarketer
[314] experience
[264] mycustomer
[239] #custserv

Top Words in Tweet in G4:
[420] #cx
[408] dusentio
[218] #custexp
[216] #customerexperience
[208] #custserv
[205] best
[204] source
[204] content
[204] #cem
[204] #cxm

Top Words in Tweet in G5:
[876] #custexp
[450] #cx
[355] experience
[312] #custserv
[311] customer
[268] #hx
[257] #ex
[238] #designthinking
[218] #infinitejourneys
[218] #ai

Top Words in Tweet in G6:
[160] #custexp
[102] #cx
[98] customer
[51] #customerexperience
[47] experience
[43] cx
[41] #custserv
[39] journey
[33] great
[27] #customerservice

Top Words in Tweet in G7:
[333] #custexp
[141] customer
[108] peterlavers
[94] #cx
[55] customerattuned
[48] #customercentricity
[47] feedback
[45] great
[43] experience
[41] #b2b

Top Words in Tweet in G8:
[258] #custexp
[257] #custserv
[234] #cx
[155] customer
[74] experience
[68] genesys
[66] cx
[29] service
[25] #cctr
[21] customers

Top Words in Tweet in G9:
[46] #custexp
[32] #custserv
[25] customer
[20] service
[16] enthused
[16] customers
[13] consumers
[12] first
[12] 2022
[11] source

Top Words in Tweet in G10:
[67] #custexp
[34] customer
[23] #customerexperience
[23] #custserv
[13] experience
[13] web
[12] #cx
[11] need
[10] #cctr
[9] more

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1232] #custexp,#cx
[786] #customerexperience,#custexp
[715] #custserv,#custexp
[665] customer,experience
[637] #cx,#custserv
[396] #cxmanagement,#customerexperience
[292] #cx,#custexp
[263] #ex,#rox
[258] #designthinking,#infinitejourneys
[256] #defi,#daos

Top Word Pairs in Tweet in G1:
[199] latest,#custexp
[199] #custexp,today
[199] #cx,#customerexperience
[158] today,thanks
[41] today,#cx
[7] #customerexperience,#custexp
[5] thanks,mentalmarketer
[5] #custexp,#cx
[4] #cxmanagement,#customerexperience
[4] thanks,contextu_al

Top Word Pairs in Tweet in G2:
[187] #custexp,#cx
[62] #custserv,#custexp
[21] cmswire,#custexp
[14] customer,experience
[13] forbes,#custexp
[12] customer,service
[12] #customerexperience,#custserv
[12] #cxm,#custexp
[11] care,big
[11] #customerservice,#customerexperience

Top Word Pairs in Tweet in G3:
[796] #custexp,#cx
[731] #customerexperience,#custexp
[371] #cxmanagement,#customerexperience
[223] customer,experience
[166] #cx,#custserv
[128] #custserv,#custexp
[110] #ex,#rox
[96] #defi,#daos
[91] #hx,#xr
[88] cx,leader

Top Word Pairs in Tweet in G4:
[205] #customerexperience,#cx
[204] #custserv,dusentio
[204] #cxm,#custserv
[204] source,best
[204] #custexp,#cxm
[204] #cx,content
[204] #cem,#custexp
[204] best,#cx
[204] content,#cem
[204] dusentio,soundings

Top Word Pairs in Tweet in G5:
[214] #custserv,#custexp
[204] #cx,#custserv
[196] customer,experience
[187] #designthinking,#infinitejourneys
[158] #defi,#daos
[152] #hx,#xr
[151] #daos,#nfts
[147] #ai,#ia
[145] #ex,#rox
[138] #xr,#ar

Top Word Pairs in Tweet in G6:
[40] customer,experience
[35] #custexp,#cx
[30] #cx,#custexp
[23] cx,journey
[21] #custexp,#custserv
[20] customer,service
[14] #customerexperience,#customerservice
[12] #customerservice,#custexp
[12] gt,gt
[12] journey,mapping

Top Word Pairs in Tweet in G7:
[37] #cx,#custexp
[36] customer,experience
[33] #custexp,#custserv
[33] voice,customer
[24] customer,feedback
[23] #custexp,#cx
[18] markhollyoake,alanthom90
[15] #customercentricity,means
[15] series,discussions
[14] #customercentricity,corner

Top Word Pairs in Tweet in G8:
[227] #custserv,#custexp
[226] #cx,#custserv
[62] customer,experience
[57] genesys,#cx
[18] customerthink,#cx
[16] customer,service
[12] contact,center
[12] #custexp,#custserv
[12] #custserv,#cctr
[11] mycustomer,#cx

Top Word Pairs in Tweet in G9:
[27] #custserv,#custexp
[11] source,2022
[10] #custexp,#cx
[9] experience,report
[9] customer,service
[9] digital,first
[9] report,nice_cx
[9] customer,experience
[9] 2022,digital
[9] first,customer

Top Word Pairs in Tweet in G10:
[18] #custserv,#custexp
[10] customer,web
[9] #custexp,#cctr
[9] web,portal
[9] customer,experience
[6] portal,find
[6] need,customer
[6] reasons,need
[6] find,#custserv
[6] #cctr,#b2b

Top Replied-To
Top Replied-To in Entire Graph:
@zhechodobrev
@charlesaraujo
@enthused
@jeanniecw
@arapahoecounty
@simonspyer
@gdaviddodd
@colinsataylor
@irb123
@cxpert

Top Replied-To in G2:
@tanujdiwan
@mentalmarketer
@sandipkrgupta
@callcentericmi
@cxbunited
@jtwatkin
@luismelo78
@cxpert
@cxaccelerator
@billquiseng

Top Replied-To in G3:
@zhechodobrev
@charlesaraujo
@jeanniecw
@gdaviddodd
@simonspyer
@colinshaw_cx
@nortycohen
@customerspaul
@jimtincher
@edimprintcx

Top Replied-To in G5:
@billquiseng
@hyundai

Top Replied-To in G6:
@hyken

Top Replied-To in G9:
@arapahoecounty
@enthused
@irb123
@sproutsfm
@hertz
@chickfila
@kohls
@dvtoomey
@kroger
@fedexhelp

Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@mycustomer
@cxpert
@dusentio
@cxjourney
@bdaly247
@peterlavers
@genesys
@annettefranz
@billquiseng

Top Mentioned in G1:
@mycustomer
@mentalmarketer
@contextu_al
@bfcxguru
@softclouds
@balaji_sandiego
@datos_digital
@pretectum
@stevenvbe
@cxconnoisseur

Top Mentioned in G2:
@cxpert
@billquiseng
@debbieszumylo
@cmswire
@jtwatkin
@jeanniecw
@cxaccelerator
@annettefranz
@jennysuedempsey
@forbes

Top Mentioned in G3:
@mentalmarketer
@mycustomer
@neilcdavey
@cxpert
@zhechodobrev
@be_authenticx
@gartner_inc
@cxpa_assoc
@gmeliacae
@consultingchris

Top Mentioned in G4:
@dusentio
@bdaly247
@cxjourney
@geoff_deweaver
@annettefranz
@rwang0
@katenasser
@timothy_hughes
@cxpert
@ralph_ohr

Top Mentioned in G5:
@cxpert
@mentalmarketer
@customerexpnews
@mycustomer
@billquiseng
@cherry_254
@cmswire
@ausmilitarybank
@finacle
@userexpnews

Top Mentioned in G6:
@annettefranz
@hyken
@debbieszumylo
@cxpert
@mycustomer
@jeanniecw
@cxaccelerator
@cmswire
@service360blog
@stevedigioia

Top Mentioned in G7:
@peterlavers
@customerattuned
@markhollyoake
@sassoftwareuki
@alanthom90
@db16ltd
@ellieluk
@cranstonp
@cxpert
@dgingiss

Top Mentioned in G8:
@genesys
@customerthink
@drnatalie
@mycustomer
@forbes
@li_learning
@bradcleveland
@viewn
@josephmichelli
@lilianapetrova

Top Mentioned in G9:
@enthused
@nice_cx
@niceltd
@lululemon
@hertz
@kroger
@mykingsoopers
@harryroseninc
@wsj
@stericycle_inc

Top Mentioned in G10:
@enterknowhow
@ycliao7
@convergehub

Top Tweeters
Top Tweeters in Entire Graph:
@sectest9
@chidambara09
@cybersecurityn8
@xfinitysupport
@teshawnedmonds
@vonrosenchild
@evankirstel
@o_fabriciosouza
@southwestair
@verizonsupport

Top Tweeters in G1:
@nigeriantribune
@wordfinga
@cctakato
@shopy_cart
@ameyawdebrah
@pythonbot_by_pm
@lhyziebongon
@markred17
@grjenkin
@dailymonitor

Top Tweeters in G2:
@mcdonalds
@asher_wolf
@thesun
@marriottbonvoy
@forbes
@marshacollier
@inc
@galactic_ditto
@qantas
@venturebeat

Top Tweeters in G3:
@sectest9
@cybersecurityn8
@education_24x7
@godfrey_g_
@walmart
@livemint
@pyscalellc
@designthinkbot
@stanleyepstein
@gdprai

Top Tweeters in G4:
@lorimoreno
@ssxman2
@geoff_deweaver
@valaafshar
@trippbraden
@rwang0
@mercnews
@albertmylesam
@timothy_hughes
@meghanmbiro

Top Tweeters in G5:
@chidambara09
@southwestair
@santchiweb
@ricardo_ik_ahau
@kate_eviva
@italkabouthtml
@dasfintechbot
@manifattura40
@pardoe_ai
@e_nterdiscipl

Top Tweeters in G6:
@atheek_ahamath
@sachatb
@zoso418
@tanveernaseer
@hyken
@johnsaunders18
@annettefranz
@augieray
@carolsankar
@billcush

Top Tweeters in G7:
@teshawnedmonds
@o_fabriciosouza
@fintechna
@gmtowner
@jayeshmthakur
@adweek
@tw2cayc
@ultabeauty
@sallyeaves
@vocnews_online

Top Tweeters in G8:
@gezgintrk
@enriquen
@jeffsheehan
@pissedconsumer
@jermynvoon
@drnatalie
@avr4m
@customerthink
@raypoynter
@stevenvbe

Top Tweeters in G9:
@verizonsupport
@fedexhelp
@ucloudify
@thepainterflynn
@evelynspring8
@wsj
@jimmyjohns
@lululemon
@nba
@hertz

Top Tweeters in G10:
@stc11stc
@ggheorghiu
@polinchock
@sugarcrm
@convergehub
@mcgoverntheory
@andrepalko
@michaelw888
@ycliao7
@freshairstudios


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