#cx, Twitter, 2/12/2023 1:19:52 AM, 289187


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#cx_2023-02-11_17-07-30.xlsx
#cx_2023-02-11_17-07-30.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
February 12, 2023
Short Description:
#cx via NodeXL https://bit.ly/3YvMpCQ
@eli_krumova
@chidambara09
@cxtodaynews
@mentalmarketer
@kirkdborne
@evankirstel
@dashnetwork_
@ibm
@rpatoolsc
@freedomfirecom

Top hashtags:
#cx
#web3
#csuite
#5g
#smartcity
#healthtech
#digitalhealth
#ehealth
#datascientist

Description:
Description
The graph represents a network of 2,730 Twitter users whose recent tweets contained "#cx", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/11/2023 5:00:56 PM. The network was obtained from Twitter on Sunday, 12 February 2023 at 01:13 UTC.

The tweets in the network were tweeted over the 3526-day, 20-hour, 58-minute period from Monday, 17 June 2013 at 04:01 UTC to Sunday, 12 February 2023 at 01:00 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 2730
Unique Edges : 2474
Edges With Duplicates : 9541
Total Edges : 12015
Number of Edge Types : 9
Retweet : 2254
MentionsInRetweet : 3631
Tweet : 1350
Mentions : 3455
MentionsInQuote : 461
Quote : 94
Replies to : 124
MentionsInReplyTo : 628
MentionsInQuoteReply : 18
Self-Loops : 3602
Reciprocated Vertex Pair Ratio : 0.0407454200884397
Reciprocated Edge Ratio : 0.0783004552352049
Connected Components : 683
Single-Vertex Connected Components : 443
Maximum Vertices in a Connected Component : 1486
Maximum Edges in a Connected Component : 9888
Maximum Geodesic Distance (Diameter) : 13
Average Geodesic Distance : 5.016884
Graph Density : 0.000442271787086738
Modularity : 0.270727
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 2,730 Twitter users whose recent tweets contained "#cx", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 2/11/2023 5:00:56 PM. The network was obtained from Twitter on Sunday, 12 February 2023 at 01:13 UTC.

The tweets in the network were tweeted over the 3526-day, 20-hour, 58-minute period from Monday, 17 June 2013 at 04:01 UTC to Sunday, 12 February 2023 at 01:00 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[25] https://www.papayaglobal.com/
[23] https://www.papayaglobal.com/blog/w-9-vs-w-8-forms/
[18] https://hbr.org/2017/09/great-storytelling-connects-employees-to-their-work?utm_medium=social&utm_campaign=hbr&utm_source=twitter&tpcc=orgsocial_edit
[18] https://www.forbes.com/sites/forbestechcouncil/2023/02/10/15-tech-leaders-discuss-the-qualities-they-look-for-in-independent-contractors/
[18] https://www.papayaglobal.com/blog/1099-vs-w2-employee/
[17] https://medium.com/@gabrielbursztein/the-road-to-1-million-users-669f76966e4f?source=topics_v2---------2-84--------------------13c89b5f_6bc4_4dc5_b88d_e56e99195473-------17
[17] https://www.constellationr.com/ambient-experience-summit-2023
[16] https://s2.radio.co/s532f0345f/listen
[15] https://www.consultwebs.com/blog/become-a-chatgpt-prompt-expert?utm_content=237701992&utm_medium=social&utm_source=twitter&hss_channel=tw-21514784
[15] https://www.myfrugalbusiness.com/2023/02/maximizing-customer-satisfaction-with-ai-powered-customer-service.html

Top URLs in Tweet in G1:
[25] https://www.papayaglobal.com/
[23] https://www.papayaglobal.com/blog/w-9-vs-w-8-forms/
[18] https://www.forbes.com/sites/forbestechcouncil/2023/02/10/15-tech-leaders-discuss-the-qualities-they-look-for-in-independent-contractors/
[17] https://medium.com/@gabrielbursztein/the-road-to-1-million-users-669f76966e4f?source=topics_v2---------2-84--------------------13c89b5f_6bc4_4dc5_b88d_e56e99195473-------17
[17] https://hbr.org/2017/09/great-storytelling-connects-employees-to-their-work?utm_medium=social&utm_campaign=hbr&utm_source=twitter&tpcc=orgsocial_edit
[17] https://www.papayaglobal.com/blog/1099-vs-w2-employee/
[14] https://www.consultwebs.com/blog/become-a-chatgpt-prompt-expert?utm_content=237701992&utm_medium=social&utm_source=twitter&hss_channel=tw-21514784
[13] https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=288893
[12] https://cio.economictimes.indiatimes.com/news/next-gen-technologies/google-has-the-next-move-as-microsoft-embraces-openai-buzz/97540043?utm_source=Mailer&utm_medium=newsletter&utm_campaign=etcio_news_2023-02-02&dt=2023-02-02
[12] https://news.bitcoin.com/bitcoin-ethereum-technical-analysis-btc-moves-below-23000-as-market-volatility-heightens/?utm_source=OneSignalPush&utm_medium=notification&utm_campaign=PushNotifications

Top URLs in Tweet in G2:
[16] https://s2.radio.co/s532f0345f/listen
[6] https://socalcycling.com/
[4] https://www.avaya.com/blogs/how-avaya-experience-platform-accelerates-exceptional-customer-experiences/?utm_source=twitter&utm_medium=organic-social&utm_campaign=blog
[4] https://play.google.com/store/apps/details?id=com.smebusinessguide
[4] https://apps.apple.com/us/app/sme-business-guide-english/id1567375007
[4] https://twitter.com/wissalsid/status/1623393943428780035/photo/1
[4] https://twitter.com/cyclingmaster3/status/1622289597286817796/photo/1
[4] https://twitter.com/travelformotion/status/1623692928093675520/photo/1
[4] https://twitter.com/CHAN64227716/status/1624235941262139393/photo/1
[4] https://twitter.com/Exotel/status/1623248129553465344/photo/1

Top URLs in Tweet in G3:
[7] https://hyken.com/customer-service-strategies/seven-ways-show-employees-love-valentines-day/
[4] https://hyken.com/amazing-business-radio-show/consumer-feedback-to-eliminate-friction-and-improve-service/
[4] https://www.linkedin.com/posts/lukesoon_digitalproducts-digitalassets-disruptiveinnovation-activity-7028549150992453632-CPum?utm_source=share&utm_medium=member_ios
[4] https://ddsk.co/2dhdg
[4] https://www.mycustomer.com/customer-experience/loyalty/seven-strategic-cx-questions-that-only-10-of-companies-can-answer
[4] http://paper.li/duSentio/1414082839
[3] https://redirect.viglink.com?u=https%3A%2F%2Fwww.linkedin.com%2Fposts%2Flukesoon_digitalproducts-digitalassets-disruptiveinnovation-activity-7028549150992453632-CPum%3Futm_source%3Dshare%26utm_medium%3Dmember_desktop&key=a7e37b5f6ff1de9cb410158b1013e54a&prodOvrd=RAC&opt=false
[3] https://customerthink.com/23-customer-experience-practices-you-should-stop-in-2023/
[3] https://www.mycustomer.com/service/channels/how-chatgpt-can-help-customer-service-teams-in-its-own-words
[3] https://www.mycustomer.com/customer-experience/engagement/how-cx-bosses-can-help-other-team-leaders-to-hit-their-targets

Top URLs in Tweet in G4:
[17] https://www.constellationr.com/ambient-experience-summit-2023
[4] https://twitter.com/kiwigate/status/1624097631000571933/photo/1
[4] https://twitter.com/kiwigate/status/1623737009448550405/photo/1
[3] https://paper.li/rwang0/1328151146?edition_id=f0dbea30-a952-11ed-967d-fa163e65ae25
[3] https://www.pbs.org/newshour/science/analysis-chatgpt-is-great-at-what-its-designed-to-do-youre-just-using-it-wrong
[3] https://twitter.com/holgermu/status/1623600148294078465/photo/1
[2] https://www.kantar.com/inspiration/analytics/2022-integrate-your-crm-and-cx-data-for-more-successful-customer-engagement
[2] https://www.sap.com/india/documents/2021/10/3cea0032-007e-0010-bca6-c68f7e60039b.html?source=social-APJ-TWITTER-Integrated_Demand_Program-CRM_and_Customer_Experience-SAPCX-IDP-BCW-spr-8856608059-account_name&campaigncode=CRM-YH23-APJ-1860765&sprinklrid=8856608059
[2] https://twitter.com/SAPIndia/status/1623886981062066177/photo/1
[2] https://www.cmswire.com/customer-experience/why-augmented-reality-will-be-your-next-customer-channel/?utm_sq=gp12vt594s&utm_source=Twitter&utm_medium=social&utm_campaign=CXintersect&utm_content=CustomerExperience

Top URLs in Tweet in G5:
[3] https://www.data.ai/en/go/state-of-mobile-2023/
[2] https://twitter.com/WSWMUC/status/1623425695840972804/photo/1
[2] https://twitter.com/WSWMUC/status/1537737635984179201/photo/1
[2] https://www.servicenow.com/products/financial-services-operations.html
[2] https://builtformars.com/case-studies/ux-banking-chapter-9?utm_source=Built+for+Mars&utm_campaign=5a111d2cd0-EMAIL_CAMPAIGN_2022_12_19_12_36_COPY_02&utm_medium=email&utm_term=0_-00b8627fa1-[LIST_EMAIL_ID]
[1] https://www.mckinsey.com/~/media/mckinsey/Business%20Functions/McKinsey%20Digital/Our%20Insights/The%20top%20trends%20in%20tech%20final/Top-trends-in-tech-executive-summary-6-24-21
[1] https://twitter.com/davidjmaireles/status/1624004254254989409/photo/1
[1] https://mambu.com/insights/reports/seize-the-sme-opportunity-through-lending-transformation
[1] https://twitter.com/davidjmaireles/status/1623715604770312194/photo/1
[1] https://www.crnrstone.com/whats-going-on-in-banking-2023

Top URLs in Tweet in G6:
[4] https://www.verint.com/blog/introducing-the-digital-engagement-channel-playbook/?utm_source=Verint+blog&utm_id=Verint+blog+-+Josh+Ballard+-+Introducing+the+Digital+Engagement+Channel+Playbook+-+February+9,+2023+-+external+link&utm_content=Verint+blog+-+Josh+Ballard+-+Introducing+the+Digital+Engagement+Channel+Playbook+-+February+9,+2023+-+external+link
[3] https://docs.google.com/forms/d/e/1FAIpQLSeoq_5e5xEp39euLJ0QE5ZsdZSDE2qCTm5yOu9CX8Wx48xn_Q/viewform
[2] https://www.ventanaresearch.com/value_index/customer_experience/agent_management/market-report/2022?utm_campaign=Expertise%20-%20Customer%20Experience&utm_content=194275249&utm_medium=social&utm_source=twitter&hss_channel=tw-17992147
[2] https://www.verint.com/blog/verint-earns-exemplary-nod-in-the-ventana-research-cx-management/?utm_source=Verint+blog&utm_id=Verint+blog+-+Philip+Enders+Arden+-+Verint+Earns+Exemplary+Nod+in+the+Ventana+Research+CX+Management+Value+Index+-+February+7,+2023+-+external+link&utm_content=Verint+blog+-+Philip+Enders+Arden+-+Verint+Earns+Exemplary+Nod+in+the+Ventana+Research+CX+Management+Value+Index+-+February+7,+2023+-+external+link
[2] https://twitter.com/ETBrandEquity/status/1623724280285630464/photo/1
[2] https://www.ventanaresearch.com/market-perspectives/sprinklr-is-rated-exemplary-and-a-leader-in-customer-experience-management
[1] https://infl.tv/lVEm
[1] https://twitter.com/MimiKaye4/status/1624130077846917122/photo/1
[1] https://infl.tv/lUVR
[1] https://twitter.com/MimiKaye4/status/1623518971340226560/photo/1

Top URLs in Tweet in G7:
[9] https://awards.cxtoday.com/attend/
[2] https://www.cxtoday.com/contact-centre/is-your-contact-center-recession-proof/
[1] https://twitter.com/cxtodaynews/status/1622316959319588864
[1] https://www.cxtoday.com/wfo/ccaas-how-a-grow-as-you-go-platform-can-help-small-businesses-bloom/
[1] https://observe.ai/
[1] https://www.cxtoday.com/speech-analytics/observe-ai-launches-real-time-agent-and-supervisor-assistance-tools/
[1] https://www.cxtoday.com/crm/choosing-the-right-crm-vendor-in-2023/
[1] https://www.cxtoday.com/contact-centre/avaya-accused-of-massive-fraud-in-bondholder-lawsuit/
[1] https://awards.cxtoday.com/finalists/
[1] https://www.cxtoday.com/data-analytics/5-tech-provider-trends-that-are-transforming-the-cx-landscape/

Top URLs in Tweet in G8:
[7] https://enterpriseconnect.com/passes-pricing?_mc=sm_ecor_x_le_tsprtsnr_sclttw_ECOR_March_2023&utm_source=twitter&utm_medium=sm_&utm_campaign=ecor_march&utm_content=le_
[3] https://enterpriseconnect.com/passes-pricing/?_mc=sm_ecor_x_le_tsprtsnr_sclttw_ECOR_March_2023
[3] https://www.linkedin.com/video/event/urn:li:ugcPost:7029223415454584832/
[3] https://www.facebook.com/events/594459232016147
[3] https://youtube.com/live/cYv7WYg-fSE?feature=share

[2] https://experience.kyndryl.com/g1VZbV?RefId=SalesEmailAM
[2] https://experience.kyndryl.com/G57AZd?RefId=SalesEmailEU
[2] https://www.five9.com/resources/five9-transforms-business-retail-space
[2] https://www.businesswire.com/news/home/20230209005720/en/Enterprise-Connect-2023-Announces-Finalists-for-Best-of-Enterprise-Connect-Industry-Awards
[2] https://twitter.com/GlassboxDigital/status/1624105691655901185/photo/1

Top URLs in Tweet in G9:
[3] https://www.medallia.com/experience-101/glossary/
[1] https://www.medallia.com/press-release/nomad-health-chooses-medallia-for-customer-experience/
[1] https://twitter.com/Medallia/status/1624052805467004929/photo/1
[1] https://twitter.com/Medallia/status/1623743946554744832/photo/1
[1] https://twitter.com/Medallia/status/1623743941852930049/photo/1
[1] https://twitter.com/Medallia/status/1623743937146912783/photo/1
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/Zoho-Launches-Trident-Unified-Communications-Platform-and-Workplace-Updates-157089.aspx#.Y-U0KCsxjeA.twitter
[1] https://www.speechtechmag.com/Articles/ReadArticle.aspx?ArticleID=157075#.Y-Uz1N6hyZ0.twitter#crm
[1] http://www.smartcustomerservice.com/Articles/News-Briefs/eGain-Releases-Instant-Answers-with-Generative-AI-157038.aspx#.Y-PXsmx5Tt8.twitter
[1] https://www.egain.com/company/news/press-releases/egain-delivers-instant-answers-with-generative-ai-driving-knowledge-automation/

Top URLs in Tweet in G10:
[2] https://www.youtube.com/watch?v=fKUOGhOAtfg

[2] https://fonolo.com/blog/2023/02/call-center-service-levels/
[2] https://bsquared.media/cx-engine/
[1] https://ng.techweb.com/authds/gateway?gateway=true&return=https://www.icmi.com/resources/2023/change-culture-to-be-customer-centric
[1] https://www.8x8.com/blog/8x8-community-member-spotlight-amye-roberson?utm_medium=social-media-organic&utm_source=linkedin
[1] https://twitter.com/8x8/status/1623024127962390530/video/1
[1] https://www.8x8.com/blog/enhance-cx-with-microsoft-teams-and-8x8-contact-center?utm_medium=social-media&utm_source=twitter&utm_campaign=7012J000001C4AG&utm_content=blog-cc-ms-teams
[1] https://twitter.com/8x8/status/1623464724418420738/photo/1
[1] https://www.8x8.com/products/contact-center?asset=omt8f3mh2gdgmafdrsu7h3l341&utm_medium=social-media&utm_source=twitter&utm_campaign=7012J000001C5bw&utm_content=cc-trends-2023
[1] https://twitter.com/8x8/status/1622995880302223362/photo/1

Top Domains
Top Domains in Tweet in Entire Graph:
[1584] twitter.com
[203] forbes.com
[143] papayaglobal.com
[122] okt.to
[119] paper.li
[81] youtube.com
[79] medium.com
[75] linkedin.com
[72] voicestorm.com
[59] hbr.org

Top Domains in Tweet in G1:
[301] twitter.com
[163] forbes.com
[141] papayaglobal.com
[59] medium.com
[53] hbr.org
[39] nodexlgraphgallery.org
[36] trib.al
[36] digitaltrends.com
[33] wraltechwire.com
[33] co.uk

Top Domains in Tweet in G2:
[355] twitter.com
[33] voicestorm.com
[24] linkedin.com
[16] radio.co
[13] youtube.com
[12] forbes.com
[11] sas.com
[10] okt.to
[10] paper.li
[9] conduent.social

Top Domains in Tweet in G3:
[132] twitter.com
[87] okt.to
[31] linkedin.com
[20] mycustomer.com
[17] google.com
[17] paper.li
[13] hyken.com
[13] viglink.com
[12] forbes.com
[9] youtube.com

Top Domains in Tweet in G4:
[35] twitter.com
[24] paper.li
[17] constellationr.com
[7] contactcenterpipeline.com
[3] sap.com
[3] cmswire.com
[3] pbs.org
[2] forbes.com
[2] kantar.com
[2] business-voip-solution.com

Top Domains in Tweet in G5:
[77] twitter.com
[15] medium.com
[4] mckinsey.com
[4] venturebeat.com
[4] paper.li
[3] data.ai
[3] kustomer.com
[2] gartner.com
[2] zdnet.com
[2] servicenow.com

Top Domains in Tweet in G6:
[63] twitter.com
[39] infl.tv
[16] ventanaresearch.com
[10] okt.to
[7] verint.com
[4] indiatimes.com
[3] google.com
[3] locobuzz.com
[2] nice.com
[2] paper.li

Top Domains in Tweet in G7:
[30] cxtoday.com
[26] twitter.com
[7] playvox.com
[2] exlservice.com
[1] observe.ai
[1] qollective.cx
[1] ringcentral.com
[1] talkdesk.com
[1] calabrio.com
[1] entrepreneur.com

Top Domains in Tweet in G8:
[45] twitter.com
[13] seismic.com
[12] smh.re
[11] enterpriseconnect.com
[6] five9.com
[5] youtube.com
[4] kyndryl.com
[3] linkedin.com
[3] facebook.com
[3] youtu.be

Top Domains in Tweet in G9:
[14] twitter.com
[6] dashnetwork.com
[5] paper.li
[4] medallia.com
[3] cmswire.com
[3] agilitypr.com
[2] smartcustomerservice.com
[2] avaya.com
[2] cvsoci.al
[1] speechtechmag.com

Top Domains in Tweet in G10:
[37] twitter.com
[17] dy.si
[8] 8x8.com
[3] youtube.com
[3] bsquared.media
[2] fonolo.com
[1] techweb.com
[1] apple.co
[1] spoti.fi
[1] solvisconsulting.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4379] cx
[1669] web3
[1532] csuite
[1515] 5g
[1511] smartcity
[1505] healthtech
[1501] digitalhealth
[1481] ehealth
[1476] datascientist
[1448] vive2023



Top Hashtags in Tweet in G1:
[1849] cx
[1538] web3
[1522] csuite
[1500] smartcity
[1496] 5g
[1493] healthtech
[1491] digitalhealth
[1471] ehealth
[1465] datascientist
[1438] vive2023

Top Hashtags in Tweet in G2:
[655] cx
[127] customerexperience
[47] ai
[38] customerservice
[33] cdwsocial
[32] marketing
[26] retail
[25] digitaltransformation
[23] contactcenter
[23] ecommerce

Top Hashtags in Tweet in G3:
[385] cx
[126] ai
[125] custserv
[111] web3
[110] ar
[110] vr
[110] crypto
[110] defi
[110] daos
[110] nfts

Top Hashtags in Tweet in G4:
[80] cx
[27] customerexperience
[21] ex
[21] axs2023
[11] contactcenter
[7] marketing
[6] innovative
[6] technologies
[6] cctr
[6] custserv

Top Hashtags in Tweet in G5:
[95] cx
[49] ai
[44] digitaltransformation
[31] ux
[25] wearables
[24] fintech
[19] customerexperience
[18] innovation
[15] data
[15] banking

Top Hashtags in Tweet in G6:
[128] cx
[34] automation
[28] customerjourneys
[27] ai
[24] customerengagement
[23] digital
[19] security
[19] flexibility
[17] digitaltransformation
[14] digitalengagement

Top Hashtags in Tweet in G7:
[60] cx
[25] ccaas
[19] cxnews
[16] ai
[15] cxawards23
[11] contactcenter
[6] techawards
[6] analytics
[5] customerexperience
[5] awards

Top Hashtags in Tweet in G8:
[83] cx
[15] contactcenter
[12] enterpriseconnect
[11] ai
[9] customerexperience
[9] ex
[8] five9
[7] collaboration
[7] av
[7] enterpriseit

Top Hashtags in Tweet in G9:
[39] cx
[10] customerexperience
[7] contactcenter
[4] ai
[4] ideedesortie
[3] cctr
[3] custserv
[3] customerservice
[3] egain
[3] sudan

Top Hashtags in Tweet in G10:
[54] cx
[23] ex
[19] contactcenter
[16] ccaas
[13] customerservice
[13] cctr
[10] customerexperience
[10] xcaas
[9] ucaas
[9] customerexperiences

Top Words
Top Words in Tweet in Entire Graph:
[4379] #cx
[1669] #web3
[1538] chidambara09
[1532] #csuite
[1515] #5g
[1511] #smartcity
[1505] #healthtech
[1501] #digitalhealth
[1481] #ehealth
[1476] #datascientist

Top Words in Tweet in G1:
[1849] #cx
[1538] #web3
[1528] chidambara09
[1522] #csuite
[1500] #smartcity
[1496] #5g
[1493] #healthtech
[1491] #digitalhealth
[1471] #ehealth
[1465] #datascientist

Top Words in Tweet in G2:
[654] #cx
[207] customer
[127] #customerexperience
[122] experience
[111] cx
[105] more
[72] customers
[61] learn
[49] join
[47] #ai

Top Words in Tweet in G3:
[385] #cx
[172] customer
[126] #ai
[125] #custserv
[111] #web3
[110] #vr
[110] #ar
[110] #daos
[110] #nfts
[110] #crypto

Top Words in Tweet in G4:
[80] #cx
[32] customer
[27] #customerexperience
[24] experience
[22] latest
[21] #ex
[21] #axs2023
[19] napa
[19] valley
[19] learn

Top Words in Tweet in G5:
[95] #cx
[49] #ai
[44] #digitaltransformation
[39] mikequindazzi
[31] #ux
[27] business
[25] #wearables
[24] #fintech
[23] industry
[19] artificial

Top Words in Tweet in G6:
[128] #cx
[55] verint
[50] customer
[46] management
[46] ventanaresearch
[34] #automation
[31] index
[31] value
[28] #customerjourneys
[27] #ai

Top Words in Tweet in G7:
[61] #cx
[25] #ccaas
[24] cx
[19] #cxnews
[16] #ai
[15] #cxawards23
[14] best
[14] awards
[12] callminer
[12] platform

Top Words in Tweet in G8:
[83] #cx
[40] gt
[33] customer
[29] five9
[25] more
[16] learn
[15] #contactcenter
[14] strategy
[14] see
[13] elevate

Top Words in Tweet in G9:
[39] #cx
[13] experience
[12] customer
[12] cx
[10] #customerexperience
[7] #contactcenter
[6] egain
[5] avaya
[4] improve
[4] communication

Top Words in Tweet in G10:
[54] #cx
[36] 8x8
[23] #ex
[19] #contactcenter
[16] #ccaas
[16] customer
[14] read
[13] #cctr
[13] #customerservice
[12] solvis

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1452] #healthtech,#smartcity
[1451] #smartcity,#5g
[1450] #csuite,#digitalhealth
[1449] #datascientist,#csuite
[1447] #vive2023,#healthtech
[1447] #5g,#datascientist
[1442] #web3,#cx
[1440] #digitalhealth,#web3
[1437] #cx,#ehealth
[928] chidambara09,#vive2023

Top Word Pairs in Tweet in G1:
[1442] #healthtech,#smartcity
[1441] #smartcity,#5g
[1440] #csuite,#digitalhealth
[1439] #datascientist,#csuite
[1437] #vive2023,#healthtech
[1437] #5g,#datascientist
[1430] #digitalhealth,#web3
[1428] #web3,#cx
[1427] #cx,#ehealth
[918] chidambara09,#vive2023

Top Word Pairs in Tweet in G2:
[80] customer,experience
[45] #customerexperience,#cx
[34] #cx,#customerexperience
[27] learn,more
[21] customer,service
[20] contact,centers
[17] earn,more
[17] stand,earn
[17] call,centers
[16] cutting,edge

Top Word Pairs in Tweet in G3:
[115] #cx,#custserv
[110] #ar,#vr
[110] #defi,#daos
[108] #xr,#ar
[105] #hx,#xr
[98] #virtualworld,#gamefi
[95] #gamefi,#3d
[70] customer,experience
[67] #vr,#web3
[67] #daos,#nfts

Top Word Pairs in Tweet in G4:
[21] #cx,#ex
[20] customer,experience
[19] napa,valley
[17] 27,28
[12] latest,customer
[11] #cx,#customerexperience
[11] march,27
[10] 28,napa
[10] leaders,around
[10] globe,register

Top Word Pairs in Tweet in G5:
[39] mikequindazzi,#ai
[27] #ux,#cx
[27] #cx,#digitaltransformation
[25] #ai,#wearables
[25] #wearables,#ux
[18] artificial,intelligence
[11] #banking,#fintech
[10] enhance,data
[10] data,analysis
[10] research,industry

Top Word Pairs in Tweet in G6:
[31] management,value
[31] value,index
[25] #customerjourneys,#cx
[24] ventanaresearch,#cx
[23] #cx,#customerengagement
[22] #cx,management
[22] verint,earns
[22] index,#customerjourneys
[22] exemplary,nod
[22] earns,exemplary

Top Word Pairs in Tweet in G7:
[19] #cxnews,#ccaas
[19] #cx,#cxnews
[11] cx,awards
[7] awards,2023
[5] maintain,human
[5] need,apply
[5] companies,need
[5] centric,approach
[5] apply,right
[5] skill,sets

Top Word Pairs in Tweet in G8:
[27] gt,gt
[12] early,bird
[10] code,throwback
[9] better,#cx
[8] improve,customer
[8] bird,rate
[8] world,ai
[8] ai,hall
[8] super,early
[8] visit,five9

Top Word Pairs in Tweet in G9:
[4] improve,customer
[4] communication,merci
[4] customer,experience
[4] #ideedesortie,#cx
[3] leading,telecommunications
[3] forces,sudatel
[3] telecommunications,provider
[3] sudatel,leading
[3] #sudan,strategic
[3] proud,join

Top Word Pairs in Tweet in G10:
[13] #cx,#ex
[9] #ex,#cx
[7] #contactcenter,analysts
[7] 8x8,#contactcenter
[7] next,big
[7] thought,leaders
[7] calling,next
[7] big,tech
[7] focus,investment
[7] increased,focus

Top Replied-To
Top Replied-To in Entire Graph:
@kam0x
@iotchannel
@khulood_almani
@kirkdborne
@fromyouflowers
@cxpert
@smallbizcrm
@egain
@uniphore
@eli_krumova

Top Replied-To in G1:
@khulood_almani
@iotchannel
@kirkdborne
@eli_krumova
@avrohomg
@enilev
@sallyeaves
@joana_ut
@glengilmore
@bulbi59

Top Replied-To in G2:
@kam0x

Top Replied-To in G3:
@cxpert
@hamidf_sogo
@jtwatkin
@whtsuppbro
@colinshaw_cx
@customerspaul
@lilianapetrova
@uniphore
@mentalmarketer

Top Replied-To in G5:
@servicenow

Top Replied-To in G6:
@nicecxone
@ujetcx
@sprinklr
@sugarcrm
@sap
@3clogic

Top Replied-To in G7:
@askusbank

Top Replied-To in G8:
@fromyouflowers
@forrester

Top Replied-To in G9:
@egain
@zoho
@uniphore
@mitel
@tdcxgroup
@avaya

Top Replied-To in G10:
@jesus_hoyos

Top Mentioned
Top Mentioned in Entire Graph:
@chidambara09
@enilev
@betamoroney
@eli_krumova
@iotchannel
@kirkdborne
@iotcommunity
@khulood_almani
@mvollmer1
@jamesvgingerich

Top Mentioned in G1:
@chidambara09
@enilev
@betamoroney
@eli_krumova
@iotchannel
@iotcommunity
@khulood_almani
@kirkdborne
@mvollmer1
@jamesvgingerich

Top Mentioned in G2:
@bizswell
@kam0x
@getjenny
@ross_quintana
@newscastjp
@ryder_ecommerce
@ingelbycs
@versya_it
@pereion

Top Mentioned in G3:
@opusresearch
@hyken
@frost_sullivan
@mentalmarketer
@customerthink
@cxpert
@mycustomer
@cmswire
@arnoldjon

Top Mentioned in G4:
@constellationr
@cxintersect
@chidambara09
@rwang0
@sap_cx
@mazzy0108
@ccpipeline
@evankirstel
@chimakoblue
@cyrilcoste

Top Mentioned in G5:
@mikequindazzi
@wswmuc
@hudson_chatbots
@davidjmaireles
@motorcycletwitt
@long_shot_ads
@pymnts
@gartner_inc
@mckinsey
@_mobility_

Top Mentioned in G6:
@verint
@ventanaresearch
@kdawsonvr
@sprinklr
@salesforce
@locobuzzindia
@sugarcrm
@sap
@davidwe36209008

Top Mentioned in G7:
@cxtodaynews
@exl_service
@callminer
@hammer_cx
@agilysys
@forstaglobal
@streem_pro
@usbank
@radialcorp

Top Mentioned in G8:
@five9
@zendesk
@ccw_berlin
@forrester
@mcgeesmith
@enterprisecon
@kirkdborne
@empolissoftware
@five9_emea
@twieberneit

Top Mentioned in G9:
@avaya
@cxcreator
@getcyara
@sudatel
@mapyntonga
@googlecloud
@egain
@atosunify
@myconversica
@asslansalloum

Top Mentioned in G10:
@8x8
@cxaccelerator
@solvis
@jesus_hoyos
@g2dotcom
@ozonetel
@jaybaer
@xm_institute
@callcentericmi

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@sectest9
@jornalistavitor
@chidambara09
@cybersecurityn8
@evankirstel
@southwestair
@rahul05ranjan
@reuters
@chipotletweets

Top Tweeters in G1:
@sectest9
@jornalistavitor
@chidambara09
@cybersecurityn8
@evankirstel
@rahul05ranjan
@reuters
@thepixeldevs
@ucloudify
@ssxman2

Top Tweeters in G2:
@kam0x
@investor_feed
@pkobanao
@dogetalist
@cyclismactu
@value_press
@georgecohta
@bamitav
@cepymenews
@newscastjp

Top Tweeters in G3:
@southwestair
@timothy_hughes
@wallybock
@katenasser
@isocialfanz
@jeffsheehan
@entrepreneur
@prjournorequest
@jandis_price
@janlgordon

Top Tweeters in G4:
@rwang0
@smoothsale
@drferdowsi
@holgermu
@bradbennett
@dinisguarda
@smallbizrescafe
@bcstrat
@transform_sec
@datos_digital

Top Tweeters in G5:
@parvez1
@hanslak
@dasfintechbot
@hubin369
@corix_jc
@corixpartners
@pymnts
@richardkimphd
@worldtrendsinfo
@motorcycletwitt

Top Tweeters in G6:
@tmsmtomotomo
@kevin_jackson
@norbertpiske
@tamaramccleary
@salesforce
@sprinklr
@km_delivery
@ventanaresearch
@etbrandequity
@marksmithvr

Top Tweeters in G7:
@vicustomercare
@askusbank
@bestbuy
@_ilpo_
@einhybridcars
@ringcentral
@zoom
@usbank
@webex
@wipro

Top Tweeters in G8:
@handelsblatt
@myitmedia
@wwcstx
@zendesk
@markplant
@thomjeff
@cuevas27
@twieberneit
@microsoft
@mcgeesmith

Top Tweeters in G9:
@dascritch
@asuncarretero
@mapyntonga
@sebasfc
@undessinparjour
@ivanberaud
@bulldogreporter
@contactcenter
@orangebusiness
@gregsacco75

Top Tweeters in G10:
@growmap
@alemsail
@mauriciojaramil
@hellobsquared
@jesus_hoyos
@jaybaer
@brookesellas
@flavmartins
@zkerravala
@jeannebliss


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