#cx, Twitter, 5/15/2022 12:47:02 AM, 276323


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#cx_2022-05-14_17-07-30.xlsx
#cx_2022-05-14_17-07-30.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
May 15, 2022
Short Description:
#cx via NodeXL https://bit.ly/3sBnobg
@chidambara09
@eli_krumova
@hyken
@five9
@forbes
@mentalmarketer
@pyscalellc
@kirkdborne
@anthonyrochand
@pinakilaskar

Top hashtags:
#cx
#ai
#customerexperience
#datascientist
#ex
#custserv
#تجربة_العميل
#bigdata
#iot
#healthtech

Description:
Description
The graph represents a network of 4,304 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 15 May 2022 at 00:20 UTC.

The requested start date was Sunday, 15 May 2022 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 6-day, 3-hour, 11-minute period from Sunday, 08 May 2022 at 14:26 UTC to Saturday, 14 May 2022 at 17:37 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4304
Unique Edges : 4258
Edges With Duplicates : 10515
Total Edges : 14773
Number of Edge Types : 5
Retweet : 3542
MentionsInRetweet : 5213
Mentions : 3537
Tweet : 2341
Replies to : 140
Self-Loops : 2546
Reciprocated Vertex Pair Ratio : 0.0478094286190238
Reciprocated Edge Ratio : 0.0912559618441971
Connected Components : 898
Single-Vertex Connected Components : 584
Maximum Vertices in a Connected Component : 2510
Maximum Edges in a Connected Component : 11572
Maximum Geodesic Distance (Diameter) : 16
Average Geodesic Distance : 5.056568
Graph Density : 0.000339630775451034
Modularity : 0.384038
NodeXL Version : 1.0.1.449
Data Import : The graph represents a network of 4,304 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 15 May 2022 at 00:20 UTC.

The requested start date was Sunday, 15 May 2022 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 6-day, 3-hour, 11-minute period from Sunday, 08 May 2022 at 14:26 UTC to Saturday, 14 May 2022 at 17:37 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[87] https://sanctions.io
[77] https://api.sanctions.io/users/signup
[68] https://www.datasciencecentral.com/profiles/blogs/modern-marketing-analytics-and-the-modern-data-scientist
[48] https://s2.radio.co/s532f0345f/listen
[42] http://play.google.com/store/apps/details?id=com.sevaexchange.sevax
[40] https://www.forbes.com/sites/forbestechcouncil/2022/03/30/five-trends-changing-the-face-of-digital-transformation-in-2022/?sh=4d2402513ef4
[40] https://play.google.com/store/apps/details?id=com.sevaexchange.sevax
[30] https://venturebeat.com/2022/05/12/viable-is-quantifying-qualitative-customer-feedback-with-ai/
[27] http://apps.apple.com/us/app/id1451705907
[27] https://thefinancialbrand.com/143182/why-customer-engagement-is-the-foundation-for-success-in-banking/?smedia-twt-jm

Top URLs in Tweet in G1:
[11] https://thestandardcio.com/2022/05/02/experiencia-total-cinco-maneras-de-ofrecerla-a-clientes-y-empleados/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[10] https://www.forbes.com/sites/forbestechcouncil/2022/04/21/the-future-of-customer-experience-spoken-written-and-visual/?sh=4ddf93f47050
[9] https://www.forbes.com/sites/shephyken/2022/04/24/fifty-eight-percent-of-customers-will-pay-more-for-better-customer-service/?sh=4160e0e613f1
[6] https://cx-revolution.com/?utm_medium=swat&utm_source=social&utm_campaign=attswat
[6] https://play.google.com/store/apps/details?id=com.smebusinessguide
[6] https://apps.apple.com/us/app/sme-business-guide-english/id1567375007
[5] http://brazilsfe.blogspot.com/2019/06/Omni-Channel-Marketing-Industria-Farmaceutica-e-de-Saude-01-Abordagens-Digitais-Desenvolvimento-de-Medicamentos-e-Dados-do-Mundo-Real.html
[4] https://www.retailcustomerexperience.com/blogs/reimagining-customer-experience-for-the-new-breed-of-shopper/
[4] https://www.crm-tech.world/leadership-management/customer-experience-im-hotel-vier-jahreszeiten-in-hamburg/
[4] http://brazilsfe.blogspot.com/2019/06/Omni-Channel-Marketing-Industria-Farmaceutica-e-de-Saude-01-Abordagens-Digitais-Comunicacao-com-os-Pacientes.html

Top URLs in Tweet in G2:
[30] https://venturebeat.com/2022/05/12/viable-is-quantifying-qualitative-customer-feedback-with-ai/
[19] https://www.datasciencecentral.com/profiles/blogs/modern-marketing-analytics-and-the-modern-data-scientist
[19] https://www.linkedin.com/posts/pinakilaskar_machinelearning-artificialintelligence-dataanalytics-activity-6929275571398946816-VXgU
[16] https://www.mentionlytics.com/blog/data-driven-marketing-strategy/
[15] https://www.agorapulse.com/fr/blog/e-commerce-comment-vendre-sur-les-reseaux-sociaux/
[14] https://www.talkwalker.com/fr/blog/cartographier-mesurer-parcours-client
[13] https://go.upcontent.com/30e8e25b-66ac-417d-af60-7d902b667984
[12] https://jcafesin.com/2022/05/09/therapy-for-change-or-ego/
[9] https://www.freethink.com/technology/public-wifi
[9] https://www.benefitnews.com/news/amazon-and-apple-will-struggle-to-compete-in-healthcare

Top URLs in Tweet in G3:
[48] https://www.datasciencecentral.com/profiles/blogs/modern-marketing-analytics-and-the-modern-data-scientist
[25] https://thefinancialbrand.com/143182/why-customer-engagement-is-the-foundation-for-success-in-banking/?smedia-twt-jm
[10] https://www.topbots.com/marketing-ai-research-personalization/
[8] https://medium.com/microsoftazure/integrating-the-data-science-and-app-development-cycles-9845da423adc
[8] https://www.cio.com/article/309577/6-key-challenges-of-complex-cloud-environments-and-how-to-manage-them.html
[7] https://www.datasciencecentral.com/profiles/blogs/how-ai-is-transforming-marketing-for-better-conversions-1
[4] https://www.linkedin.com/uas/login?session_redirect=https%3A%2F%2Fwww.linkedin.com%2Fvideo%2Fevent%2Furn%3Ali%3AugcPost%3A6928030821966651392%2F
[4] https://www.facebook.com/twieberneit
[4] https://www.youtube.com/watch?v=b_jrYkRUSLk&feature=youtu.be

[3] https://www.datasciencecentral.com/profiles/blog/list

Top URLs in Tweet in G4:
[11] the
[9] https://www.mycustomer.com/marketing/technology/study-highlights-that-proactive-customer-service-can-cause-more-harm-than-good
[8] http://customerservicedaily.com
[8] https://tweetedtimes.com/v/8731
[7] customer
[6] https://www.linkedin.com/posts/lukesoon_futureofcivilisation-neuroscience-humanexperience-activity-6924990502752702464-fX2J?utm_source=linkedin_share&utm_medium=member_desktop_web
[6] https://www.bizjournals.com/denver/news/2022/05/09/human-centered-design-is-the-key-to-successful.html?s=article_search
[6] https://curatti.com/why-phone-and-live-chat-channels-are-siblings/
[5] of
[5] https://www.weforum.org/reports/shaping-the-future-of-small-and-medium-sized-cities-a-framework-for-digital-transformation/

Top URLs in Tweet in G5:
[1] https://www.linkedin.com/posts/abdulazizalosime_%D8%A7%D9%84%D8%AF%D9%84%D9%8A%D9%84-%D8%A7%D9%84%D8%A5%D8%B1%D8%B4%D8%A7%D8%AF%D9%8A-%D9%84%D8%AA%D8%B5%D9%85%D9%8A%D9%85-%D8%A7%D9%84%D8%AA%D8%AC%D8%B1%D8%A8%D8%A9-%D8%A7%D9%84%D8%B1%D9%82%D9%85%D9%8A%D8%A9-activity-6930841052522143744-MfFo?utm_source=linkedin_share&utm_medium=ios_app

Top URLs in Tweet in G6:
[10] https://kore.ai/
[6] https://www.egain.com/knowledge-management-software-for-five9/
[5] https://www.avaya.com/en/onecloud-experience-builders/?utm_source=twitter&utm_medium=social
[4] https://www.avaya.com/en/videos/exceeding-expectations-in-the-experience-economy/1_4mq86564/?utm_source=twitter&utm_medium=social
[3] https://www.avaya.com/static/avaya/ccaas-infographic/15-ways-to-deliver-holistic-experience.html?utm_source=twitter&utm_medium=social
[3] https://info.kore.ai/platform-freetrial-bu?utm_campaign=PLG-Platform-OrganicSocial-BU&utm_source=linkedin&utm_medium=social#VirtualAssistant
[3] https://www.brighttalk.com/webcast/19149/542282?utm_campaign=FY2023-Organic-Social&utm_source=linkedin&utm_medium=social
[3] https://www.youtube.com/watch?v=BADMs0kd7zU

[3] https://events.five9.com/cxsummitemea2022/CCH
[2] https://kore.ai/what-is-experience-optimization/

Top URLs in Tweet in G7:
[21] https://www.constellationr.com/events/axs/2022
[14] https://web.cvent.com/event/3e0bae30-fdfb-4520-8442-7812640bb43f/summary
[12] https://www.constellationr.com/blog-news/top-100-global-leaders-across-every-industry-transforming-employee-and-customer-experience
[9] https://www.forbes.com/sites/forbestechcouncil/2021/11/18/is-the-only-path-to-digital-transformation-via-perfect-customer-data/?utm_sq=h1er3fcaqx&sh=7f6ea7a322ce&utm_source=twitter&utm_medium=social&utm_campaign=adobepartner&utm_content=adobetl2022
[7] https://wdcpodcast.captivate.fm/episode/0402
[6] https://www2.deloitte.com/global/en/insights/topics/digital-transformation/digital-trust-solutions.html?utm_sq=h05kghy6ca&utm_source=twitter&utm_medium=social&utm_campaign=adobepartner&utm_content=adobepromos
[6] https://www.destinationcrm.com/Webevents/roundtable/11may2022/soc
[5] https://www.constellationr.com/node/23370/apply
[5] https://www.zoho.com/news/zoho-unifies-marketing-operations-with-new-platform.html
[5] https://connect.verint.com/b/customer-engagement/posts/contact-center-pipeline-closing-the-engagement-capacity-gap-in-2022?utm_source=Verint+blog&utm_id=Verint+blog+-+Susanne+Pitts+-+Contact+Center+Pipeline:+Closing+the+Engagement+Capacity+Gap+in+2022+-+May+9,+2022+-+external+link&utm_content=Verint+blog+-+Susanne+Pitts+-+Contact+Center+Pipeline:+Closing+the+Engagement+Capacity+Gap+in+2022+-+May+9,+2022+-+external+link

Top URLs in Tweet in G8:
[5] https://www.asksid.ai/conversational-assistance-for-danone-nutricia/
[5] https://technative.io/harnessing-data-to-revive-the-high-street/
[4] https://home.kpmg/xx/en/home/insights/2022/04/winning-as-a-service.html
[4] https://www.talkdesk.com/events/talkdesk-digital-showdown-innovations-in-cx/
[4] https://technative.io/alexa-how-will-voice-technology-define-2022/
[3] Thought
[3] https://www.mckinsey.com/industries/retail/our-insights/state-of-fashion-technology-report-2022
[3] https://www.youtube.com/watch?v=mFYXZvVyUPU&feature=youtu.be

[2] https://fr.statista.com/infographie/27418/adoption-fintechs-repartition-de-la-valeur-mondiale-des-transactions-par-segment-et-region/
[2] https://tink.com/blog/open-banking/report-open-data-economies/

Top URLs in Tweet in G9:
[4] https://www.ringcentral.com/whyringcentral/company/pressreleases/ringcentral-appoints-sonalee-parekh-as-chief-financial-officer.html?BMID=org_social_twitter
[2] https://xperience.genesys.com/s/genesys-xperience/home?utm_source=twitter&utm_medium=organicsocial&utm_campaign=xperience22
[2] https://www.captivateconnect.com/teams-integration/
[2] https://enterpriseconnect.com/enterprise-connect-virtual-event-facing-tough-issues-hybrid-work-sept-14?_mc=sm_ecvevt_ecvevt_ve_x__2022
[1] https://twitter.com/Genesys/status/1524781356529512448
[1] https://dy.si/7ppNA
[1] https://dy.si/M9ENx3
[1] https://dy.si/Mw3iL
[1] https://peopleschoice.stevieawards.com/
[1] https://intelepeer.com/resource-center/analyst-report/deriving-top-value-from-cpaas/

Top URLs in Tweet in G10:
[87] https://sanctions.io
[77] https://api.sanctions.io/users/signup
[42] http://play.google.com/store/apps/details?id=com.sevaexchange.sevax
[40] https://play.google.com/store/apps/details?id=com.sevaexchange.sevax
[25] http://apps.apple.com/us/app/id1451705907
[24] https://www.sevaxapp.com/team-2/
[22] https://sanctions.io/why-sanctions-lists-and-pep-data-screenings-are-important-for-any-business/
[19] https://www.sevaxapp.com/
[14] https://sanctions.io/crypto-industry/?utm_source=twitter&utm_medium=email&utm_campaign=mh-crypto/
[10] https://api.sanctions.io/users/signup/

Top Domains
Top Domains in Tweet in Entire Graph:
[296] google.com
[211] sanctions.io
[189] dy.si
[184] forbes.com
[147] twitter.com
[143] linkedin.com
[119] okt.to
[92] medium.com
[81] datasciencecentral.com
[79] youtube.com

Top Domains in Tweet in G1:
[40] linkedin.com
[30] forbes.com
[25] dy.si
[15] twitter.com
[15] blogspot.com
[15] thestandardcio.com
[12] okt.to
[9] genesys.com
[9] mycustomer.com
[8] google.com

Top Domains in Tweet in G2:
[37] forbes.com
[30] co.uk
[30] venturebeat.com
[30] medium.com
[28] twitter.com
[21] linkedin.com
[20] datasciencecentral.com
[17] digitaltrends.com
[16] mentionlytics.com
[15] agorapulse.com

Top Domains in Tweet in G3:
[58] datasciencecentral.com
[28] thefinancialbrand.com
[23] dy.si
[14] sap.com
[10] topbots.com
[10] youtube.com
[10] linkedin.com
[8] medium.com
[8] cio.com
[8] dashnetwork.com

Top Domains in Tweet in G4:
[195] google.com
[44] mycustomer.com
[35] pivotpointsolutions.net
[28] linkedin.com
[19] customerthink.com
[18] twitter.com
[16] hyken.com
[14] cmswire.com
[14] youtube.com
[14] forbes.com

Top Domains in Tweet in G5:
[1] linkedin.com

Top Domains in Tweet in G6:
[25] seismic.com
[25] smh.re
[19] five9.com
[18] cxtoday.com
[17] avaya.com
[16] kore.ai
[12] twitter.com
[8] egain.com
[8] destinationcrm.com
[7] linkedin.com

Top Domains in Tweet in G7:
[39] constellationr.com
[39] innovative-trends.de
[37] okt.to
[24] infl.tv
[17] forbes.com
[14] cvent.com
[8] verint.com
[7] captivate.fm
[6] deloitte.com
[6] destinationcrm.com

Top Domains in Tweet in G8:
[12] technative.io
[11] mckinsey.com
[11] asksid.ai
[9] talkdesk.com
[9] youtube.com
[5] home.kpmg
[2] statista.com
[2] linkedin.com
[2] tink.com
[2] accenture.com

Top Domains in Tweet in G9:
[59] dy.si
[4] genesys.com
[4] ringcentral.com
[3] 8x8.com
[2] twitter.com
[2] captivateconnect.com
[2] replicant.ai
[2] enterpriseconnect.com
[1] stevieawards.com
[1] intelepeer.com

Top Domains in Tweet in G10:
[211] sanctions.io
[82] google.com
[44] sevaxapp.com
[33] medium.com
[31] twitter.com
[31] apple.com
[8] dy.si
[5] youtube.com
[4] gartner.com
[4] cmswire.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[5465] cx
[1377] ai
[803] customerexperience
[604] datascientist
[466] ex
[430] custserv
[423] تجربة_العميل
[413] bigdata
[396] iot
[336] healthtech



Top Hashtags in Tweet in G1:
[866] cx
[172] customerexperience
[53] marketing
[49] ux
[30] customerservice
[29] ai
[28] crm
[25] contactcenter
[24] omnichannel
[22] ex

Top Hashtags in Tweet in G2:
[836] ai
[741] cx
[507] datascientist
[323] iot
[303] javascript
[300] bigdata
[298] healthtech
[296] digitalhealth
[294] women
[287] linux

Top Hashtags in Tweet in G3:
[252] cx
[99] ai
[71] datascience
[71] bigdata
[58] abdsc
[57] analytics
[53] datascientist
[40] sapsapphireorlando
[34] fintech
[33] cloud

Top Hashtags in Tweet in G4:
[877] cx
[362] custserv
[297] ex
[254] rox
[173] experienceeconomy
[167] designthinking
[150] customerexperience
[149] nfts
[148] infinitejourneys
[142] defi

Top Hashtags in Tweet in G5:
[416] تجربة_العميل
[87] تصميم
[87] إدارة
[87] قياس
[39] التجربة_الرقمية
[4] customer
[4] experience
[4] cx
[4] brand
[4] brandexperiences

Top Hashtags in Tweet in G6:
[321] cx
[62] ccaas
[51] contactcenter
[39] customerexperience
[26] ai
[25] cxsummitemea
[24] conversationalai
[23] partnerpowered
[20] cxsummit2022
[17] customerservice

Top Hashtags in Tweet in G7:
[288] cx
[50] customerexperience
[48] digital
[38] ex
[38] marketing
[33] axs2022
[26] innovation
[25] engage2022
[25] crm
[22] ax100

Top Hashtags in Tweet in G8:
[151] cx
[46] retail
[45] fintech
[37] banking
[27] ecommerce
[26] ai
[25] digital
[24] innovation
[22] payments
[22] technology

Top Hashtags in Tweet in G9:
[112] cx
[44] ex
[42] ccaas
[39] ucaas
[23] xcaas
[16] cpaas
[16] cloud
[15] contactcenter
[15] communications
[13] voice

Top Hashtags in Tweet in G10:
[192] cx
[149] ai
[116] csr
[116] corpgov
[87] wearables
[85] ux
[80] salesforce
[80] csuite
[73] esg
[71] wef

Top Words
Top Words in Tweet in Entire Graph:
[5462] #cx
[1679] customer
[1383] #ai
[1037] experience
[803] #customerexperience
[604] #datascientist
[573] more
[547] customers
[471] #ex
[443] cx

Top Words in Tweet in G1:
[865] #cx
[271] customer
[196] experience
[172] #customerexperience
[129] more
[112] customers
[78] cx
[77] business
[72] service
[67] learn

Top Words in Tweet in G2:
[842] #ai
[741] #cx
[507] #datascientist
[323] #iot
[303] #javascript
[300] #bigdata
[298] #healthtech
[296] #digitalhealth
[294] #women
[294] kred

Top Words in Tweet in G3:
[252] #cx
[105] customer
[99] #ai
[73] kirkdborne
[71] #datascience
[71] #bigdata
[68] data
[58] #abdsc
[57] #analytics
[53] #datascientist

Top Words in Tweet in G4:
[877] #cx
[362] #custserv
[331] customer
[302] #ex
[254] #rox
[207] mentalmarketer
[173] #experienceeconomy
[167] #designthinking
[159] experience
[150] #customerexperience

Top Words in Tweet in G5:
[416] #تجربة_العميل
[309] من
[267] abdulazizosime
[262] منهجية
[262] تجربة
[262] العميل
[145] العوامل
[145] المؤثرة
[145] على
[145] factors

Top Words in Tweet in G6:
[319] #cx
[147] five9
[81] customer
[67] five9_emea
[62] #ccaas
[53] more
[51] #contactcenter
[47] experience
[45] great
[44] join

Top Words in Tweet in G7:
[288] #cx
[107] customer
[75] verint
[71] 2022
[61] constellationr
[57] experience
[50] join
[50] #customerexperience
[48] #digital
[46] challenges

Top Words in Tweet in G8:
[151] #cx
[51] customer
[46] #retail
[45] #fintech
[38] experience
[37] #banking
[31] davidjmaireles
[31] talkdesk
[27] #ecommerce
[26] #ai

Top Words in Tweet in G9:
[112] #cx
[72] 8x8
[44] #ex
[42] #ccaas
[39] #ucaas
[35] 2022
[34] customer
[34] results
[30] first
[28] more

Top Words in Tweet in G10:
[192] #cx
[149] #ai
[116] #csr
[116] #corpgov
[87] #wearables
[85] #ux
[84] mikequindazzi
[80] #salesforce
[80] #csuite
[73] #esg

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[651] customer,experience
[353] #cx,#custserv
[322] #cx,#women
[318] #healthtech,#datascientist
[317] #women,#ehealth
[290] #ehealth,#ces2023
[285] #ai,#digitalhealth
[279] #custserv,#ex
[271] #digitalhealth,#startups
[267] #startups,#cx

Top Word Pairs in Tweet in G1:
[114] customer,experience
[62] #cx,#customerexperience
[44] #customerexperience,#cx
[28] customer,service
[24] learn,more
[21] experience,#cx
[19] read,more
[18] #crm,#cx
[16] #ux,#cx
[16] contact,center

Top Word Pairs in Tweet in G2:
[290] #cx,#women
[289] #healthtech,#datascientist
[286] #women,#ehealth
[266] #ehealth,#ces2023
[260] #ai,#digitalhealth
[246] #digitalhealth,#startups
[242] #startups,#cx
[200] #coding,#programming
[199] #datascientist,#iot
[195] #programming,#python

Top Word Pairs in Tweet in G3:
[52] #bigdata,#datascience
[51] #abdsc,#bigdata
[48] marketing,#analytics
[48] #analytics,modern
[48] modern,#datascientist
[48] #datascientist,#abdsc
[46] kirkdborne,marketing
[36] #cx,#ai
[30] #datascience,#datastrate
[26] #banking,#cx

Top Word Pairs in Tweet in G4:
[322] #cx,#custserv
[262] #custserv,#ex
[247] #ex,#rox
[161] #rox,#experienceeconomy
[131] #daos,#nfts
[130] #infinitejourneys,#designthinking
[130] #defi,#daos
[117] customer,experience
[107] #experienceeconomy,#futureofwork
[92] #futureofwork,#futureback

Top Word Pairs in Tweet in G5:
[262] تجربة,العميل
[175] العميل,منهجية
[145] العوامل,المؤثرة
[145] المؤثرة,على
[145] factors,affecting
[145] affecting,customer
[145] customer,experience
[145] من,كتاب
[128] #تجربة_العميل,العوامل
[128] على,factors

Top Word Pairs in Tweet in G6:
[21] #cx,#customerexperience
[20] customer,experience
[19] contact,center
[17] five9,five9_emea
[17] customer,experiences
[16] learn,more
[15] improve,#cx
[15] #customerexperience,#ccaas
[14] #contactcenter,#contactcentersolutions
[14] #contactcentersolutions,#cx

Top Word Pairs in Tweet in G7:
[41] customer,experience
[34] #cx,#ex
[29] david,singer
[28] biggest,#cx
[27] verint,david
[27] singer,chats
[27] chats,ccpipeline
[27] today,biggest
[26] 31,june
[26] join,constellationr

Top Word Pairs in Tweet in G8:
[16] customer,experience
[13] #fintech,#banking
[13] #banking,#fintech
[11] learn,more
[10] #ux,#cx
[9] #openbanking,#openapis
[9] #openapis,#finserv
[9] #opendata,#wallets
[9] #innovation,#fintech
[9] around,world

Top Word Pairs in Tweet in G9:
[38] #ucaas,#ccaas
[22] #ex,#cx
[21] #cx,#ex
[19] #ccaas,#cx
[17] ringcentral,announces
[17] announces,first
[17] first,quarter
[17] quarter,2022
[17] 2022,results
[17] results,q1'22

Top Word Pairs in Tweet in G10:
[87] #ai,#wearables
[82] #wearables,#ux
[82] #ux,#cx
[73] mikequindazzi,#ai
[62] #corpgov,#wef
[62] #wef,#finserv
[62] #finserv,#csr
[62] #insurtech,#csuite
[54] #salesforce,#corpgov
[54] #csr,#crm

Top Replied-To
Top Replied-To in Entire Graph:
@ailsday
@jtwatkin
@khulood_almani
@martinhoyes
@cxexcellence
@lukecxex
@starbucks
@salesforce
@servicenow
@oracle

Top Replied-To in G2:
@khulood_almani
@eli_krumova
@iotchannel
@kirkdborne
@sallyeaves
@rwang0

Top Replied-To in G3:
@salesforce
@dellapex
@sarbjeetjohal
@delltech
@infobip
@starbucks
@oracle
@khulood_almani

Top Replied-To in G4:
@ailsday
@jtwatkin
@cxexcellence
@lukecxex
@servicenow
@michaelhinshaw
@starbucks
@thecallcenterc1
@laurenqvolpe
@bmc_consulting

Top Replied-To in G6:
@dataprise
@frost_cc
@women_workout19
@daver65cuda
@chriscaile
@lucyvcas
@jlindheimer
@rakeshgaali
@cherylhdooleyh
@tekvizion

Top Replied-To in G7:
@zoho
@jetblue
@manuelfernandes
@americanair

Top Replied-To in G8:
@hermes_paris
@asapp

Top Replied-To in G9:
@thedxsummit

Top Replied-To in G10:
@martinhoyes
@sara_perelman
@fwdhumanity

Top Mentioned
Top Mentioned in Entire Graph:
@chidambara09
@abdulazizosime
@mentalmarketer
@pinakilaskar
@eli_krumova
@kred
@kirkdborne
@five9
@enilev
@mikequindazzi

Top Mentioned in G1:
@inspirefireco
@tsuhan_exa
@getjenny
@celeas1
@linkedip
@genesysfrance
@michaelstanat
@blinksmartlinks
@sabio_spain

Top Mentioned in G2:
@chidambara09
@pinakilaskar
@eli_krumova
@kred
@enilev
@betamoroney
@anthonyrochand
@kirkdborne
@bristowcolin
@bimedotcom

Top Mentioned in G3:
@kirkdborne
@sallyeaves
@sap
@jimmarous
@artsebastian1
@oracle
@scottwluton
@ipfconline1
@sapindustries

Top Mentioned in G4:
@mentalmarketer
@hyken
@jennysuedempsey
@jeanniecw
@jtwatkin
@ailsday
@forrester
@leslieo
@pwc
@surveyguru_bc

Top Mentioned in G5:
@abdulazizosime

Top Mentioned in G6:
@five9
@five9_emea
@zendesk
@genefamurphy
@koredotai
@avaya
@steffwatson
@markplant
@ada_cx
@nhinsight

Top Mentioned in G7:
@verint
@constellationr
@rwang0
@ccpipeline
@inno_trends
@lizkmiller
@ross_quintana
@adobepartner
@dhinchcliffe
@nicecxone

Top Mentioned in G8:
@davidjmaireles
@mckinsey
@technative
@talkdesk
@ronald_vanloon
@lumenvox
@maintel
@kpmg
@oracle
@enacomm

Top Mentioned in G9:
@8x8
@intelisyscorp
@ringcentral
@genesys
@enterprisecon
@replicant_ai
@kalixemr
@nextiva
@intelepeer
@chainstoreage

Top Mentioned in G10:
@mikequindazzi
@martinhoyes
@adviseresg
@fwdhumanity
@worldtrendsinfo
@wswmuc
@motorcycletwitt
@deloitte
@antgrasso
@hudson_chatbots

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@airtel_presence
@sectest9
@americanair
@chidambara09
@xaelbot
@codedailybot
@united
@delta
@cybersecurityn8

Top Tweeters in G1:
@tvsnext
@intensive911
@celeas1
@hideyuki_yy
@sutekinamiraie
@dogetalist
@caitlinkellynyc
@cyclismactu
@nikkielizdemere
@jonathan_aufray

Top Tweeters in G2:
@sectest9
@chidambara09
@xaelbot
@codedailybot
@cybersecurityn8
@jfsebastian146
@fabriciosx
@dataaugmented
@hubofml
@jimmyroybloom

Top Tweeters in G3:
@codernotesbot
@machinelearnflx
@bot_innovation
@andytoronto
@akwyz
@bizcommunityit
@openmarketingtv
@gvalan
@bayiskendr
@drferdowsi

Top Tweeters in G4:
@canarioacosado
@gezgintrk
@mentalhealthbo5
@marshacollier
@designthinkbot
@shashib
@jeffsheehan
@drjdrooghaag
@e_nterdiscipl
@sprintbaseb

Top Tweeters in G5:
@hibaggt
@weka9000
@i79i7
@zsfq7y
@nssmk8
@ret220
@najma__12
@4477oo
@zeenryry
@m22_iir

Top Tweeters in G6:
@evankirstel
@ricardo_ik_ahau
@yahoofinance
@markhillary
@bcstrat
@hubspot
@sprinklr
@km_delivery
@yesonline
@martechseries

Top Tweeters in G7:
@americanair
@jetblue
@rwang0
@techcrunch
@mattsoleyn
@holgermu
@discover
@ross_quintana
@smssupply
@stefihane

Top Tweeters in G8:
@ssxman2
@ucloudify
@laveilletechno
@greentechdon
@jose_garde
@markderiz
@mench90
@mercymkushi
@technative
@ronald_vanloon

Top Tweeters in G9:
@google
@harvardbiz
@msteamsbot
@davidchao
@informationweek
@vegasazure
@zkerravala
@ringcentral
@silicongb
@theretaildoctor

Top Tweeters in G10:
@ml_tweet_bot
@wsj
@debraruh
@gdprai
@parvez1
@meghanmbiro
@yvesmulkers
@stem_nastics
@googleplay
@socentlive


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