#cx, Twitter, 9/20/2020 10:06:20 PM, 235536


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#cx_2020-09-20_14-30-01.xlsx
#cx_2020-09-20_14-30-01.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
September 20, 2020
Short Description:
#cx via NodeXL https://bit.ly/33Nv2lt
@enricomolinari
@ricardosgulko
@chidambara09
@softclouds
@forbes
@microsmallbusi1
@bfcxguru
@stephaniethum
@billquiseng
@mikequindazzi

Top hashtags:
#cx
#ai
#customerexperience
#iot
#ux
#innovation
#digitaltransformation
#data

Description:
Description
The graph represents a network of 4,934 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 20 September 2020 at 21:41 UTC.

The requested start date was Sunday, 20 September 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 4-day, 21-hour, 23-minute period from Tuesday, 15 September 2020 at 02:36 UTC to Sunday, 20 September 2020 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4934
Unique Edges : 5054
Edges With Duplicates : 10215
Total Edges : 15269
Number of Edge Types : 5
Mentions : 3890
Tweet : 2462
Retweet : 3473
MentionsInRetweet : 5308
Replies to : 136
Self-Loops : 2734
Reciprocated Vertex Pair Ratio : 0.0465500619749346
Reciprocated Edge Ratio : 0.0889590735623108
Connected Components : 990
Single-Vertex Connected Components : 584
Maximum Vertices in a Connected Component : 2950
Maximum Edges in a Connected Component : 11887
Maximum Geodesic Distance (Diameter) : 16
Average Geodesic Distance : 5.056229
Graph Density : 0.000312209550415782
Modularity : 0.438829
NodeXL Version : 1.0.1.440
Data Import : The graph represents a network of 4,934 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 20 September 2020 at 21:41 UTC.

The requested start date was Sunday, 20 September 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 4-day, 21-hour, 23-minute period from Tuesday, 15 September 2020 at 02:36 UTC to Sunday, 20 September 2020 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[247] -
[70] https://www.kaleidoinsights.com/order-reports/digital-transformation-the-quest-for-business-vitality/
[60] blog
[60] 2020
[60] external
[54] September
[39] https://s2.radio.co/s532f0345f/listen
[38] AI
[36] The
[35] of

Top URLs in Tweet in G1:
[24] https://engage.bah.com/Article/Redirect/fdb12aeb-9958-4852-bf53-53914811f938?uc=30185&g=afff6789-673c-47d1-a76e-c6c27993ddbc&f=160819
[24] -
[12] https://searchbusinessanalytics.techtarget.com/feature/Data-driven-storytelling-opens-analytics-to-all
[11] https://www.getconnected.aero/2019/09/airbus-iot-flight-testing/
[9] https://www.sas.com/en_us/industry/health-care.html?utm_source=sasir&utm_medium=referral&utm_campaign=datascience
[8] https://internationalbanker.com/technology/how-ai-is-changing-the-investing-process/
[7] https://www.analyticsinsight.net/could-ai-chatbots-be-the-future-of-business-to-customer-communications/
[6] https://www.elementsolutions.com/devops-and-cloud-a-dynamic-duo-to-accelerate-your-business-performance-white-paper?utm_source=twitter&utm_medium=social&utm_campaign=devops
[6] https://www.hgsdigital.com/blogs/accelerating-ai-during-covid-getting-more-bang-your-bots-0?utm_campaign=AI
[6] for

Top URLs in Tweet in G2:
[60] https://www.kaleidoinsights.com/order-reports/digital-transformation-the-quest-for-business-vitality/
[39] https://s2.radio.co/s532f0345f/listen
[19] https://spectrumlocalnews.com/tx/austin/news
[16] https://www.visualcapitalist.com/the-88-trillion-world-economy-in-one-chart/
[15] https://www.eglobalis.com/your-professional-services-in-alignment-with-your-experience-management-customer-success/
[13] https://www.zdnet.com/article/the-role-of-the-cio-in-customer-experience/
[10] https://www.retailcustomerexperience.com/blogs/customer-experience-in-a-new-retail-reality/?utm_content=140302647&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[9] http://bwcio.businessworld.in/article/Conversational-AI-Optimizing-The-Customer-Experience-/17-09-2020-321570/?utm_content=140236323&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[9] http://bwcio.businessworld.in/article/Conversational-AI-Optimizing-The-Customer-Experience-/17-09-2020-321570/?utm_content=140236324&utm_medium=social&utm_source=twitter&hss_channel=tw-1081234791758946304
[8] https://katenasser.com/resist-these-irresistible-customer-service-urges/#

Top URLs in Tweet in G3:
[22] https://www.sap.com/covid-19/back-to-best.html
[5] https://tweetedtimes.com/v/8731?s=rgp
[5] https://content-app.com/?action=leadgen&id=MTk0MyMjIyNodHRwczovL2hpcmluZy50aXBzL0FwcGxlX0NYP3V0bV9zb3VyY2U9UGFpZ2VyJnV0bV9tZWRpdW09UmVmZXJyYWwjIyMjaHR0cHM6Ly9oaXJpbmcudGlwcy9XV0hfUGJISW50cm8
[4] https://helpflow.net/blog/setup-chat-greetings-drive-sales/?ref=quuu
[4] https://blog.m-ize.com/blog/transparency-is-a-virtue-in-business?utm_campaign=Assessment
[4] /
[4] Demo
[4] https://blog.userlane.com/a-single-ux-mistake-that-causes-saas-customers-to-churn/
[4] https://customerservicerevolution.com/
[3] -

Top URLs in Tweet in G4:
[16] -
[6] https://bernardmarr.com/default.asp?contentID=2100
[5] https://www.3birds.net/blogs/post/product-innovation-through-world-pause
[5] CX
[4] https://econsultancy.com/how-has-covid-19-accelerated-customer-service-trends-digital-technology/
[4] https://webinar.ringcentral.com/webinar/register/2515986349304/WN_gbxYY6kiRQG7AOiLThtBKQ
[4] blog
[4] The
[4] Hidden
[4] Costs

Top URLs in Tweet in G5:
[203] -
[50] blog
[50] 2020
[50] external
[44] September
[28] AI
[25] link&utm_medium=Verint
[25] blog&utm_content=Verint
[25] link
[24] The

Top URLs in Tweet in G6:
[17] https://www.customerroomevent.com/
[8] https://www.oracle.com/events/virtual-summits/cloud-cx/
[7] https://www.rbrlondon.com/ssba
[6] https://www.oracle.com/corporate/events/virtual-summits/cloud-cx/?source=:so:tw:or:dg:ocx::&SC=:so:tw:or:dg:ocx::&pcode=
[5] https://www.dataxstream.com/sales-agility-with-oms/
[4] https://www.sapappcenter.com/en/product/display-0000006561_live_v1/OMS-Order-Management-and-POS-Solution?source=socialad-DxSD4S-GL-2020824
[4] https://www.constellationr.com/blog-news/managing-crisis-power-community-and-importance-experts-0
[2] https://go.oracle.com/LP=97795?elqCampaignId=261027&src1=:so:tw:or:dg:ocorp::CopyBlocks&SC=:so:tw:or:dg:ocorp::CopyBlocks&pcode=WWMK200729P00046
[2] https://oftenimitatedpodcast.com/podcasts/the-power-of-the-outsiders/
[2] https://blogs.oracle.com/cx/top-three-tips-for-a-great-customer-experience-and-other-news

Top URLs in Tweet in G7:
[6] https://www.marketingweek.com/delivering-connected-customer-experience/
[6] https://www.vanillaplus.com/tech-trends-reports/
[6] https://www.cmswire.com/digital-marketing/marketers-escape-the-vicious-cycle-of-poor-consumer-data-practices/
[5] https://www.cmswire.com/digital-experience/customer-data-platforms-bring-omnichannel-choreography-within-reach/
[5] https://www.cmswire.com/customer-experience/how-machine-learning-improves-customer-experience-and-increases-revenue/
[4] https://www.pointillist.com/blog/customer-behavior-data/?utm_source=linkedin&utm_medium=social&utm_campaign=blog&utm_content=behavior-data
[4] https://www.cmswire.com/customer-experience/how-customer-experience-design-take-a-more-holistic-approach-to-customer-experience/
[3] https://www.cmswire.com/digital-experience/brian-chaput-exceptional-digital-experience-is-a-balance-of-form-and-function/
[3] https://www.cmswire.com/customer-experience/7-customer-experience-technologies-that-pack-a-punch/
[3] https://discoverthenew.ituser.es/hybrid-it/2020/09/como-mejorar-la-experiencia-digital-del-empleado

Top URLs in Tweet in G8:
[8] https://www.commercient.com/what-is-blockchain-and-how-can-it-keep-your-data-safe/
[5] http://dlvr.it/Rgc6tK
[2] http://dlvr.it/Rgggcj
[2] http://dlvr.it/RglsWP
[2] https://www.commercient.com/enhancing-customer-relationships-with-ai-and-crm/
[2] https://www.commercient.com/how-to-save-customer-relationships-in-covid-19-and-beyond/
[2] https://www.commercient.com/the-digital-transformation-journey-lead-follow-or-get-out-of-the-way/
[2] https://www.avaya.com/blogs/archives/2020/09/predictive_analytics/?utm_source=twitter&utm_medium=blog&utm_campaign=multiexperience
[2] https://www.avaya.com/en/products/ccaas/?utm_source=twitter&utm_medium=social&utm_campaign=ccaas
[1] http://dlvr.it/RgyZJY

Top URLs in Tweet in G9:
[9] https://forms.gle/GZkBT9LXCGRWcSE97
[8] http://www.cxpa.fi/suomen-paras-asiakasteko/
[7] https://yrityksille.elisa.fi/elisaictday
[4] https://www.growth-hackers.net/guide-improving-customer-onboarding-emails-concrete-examples/
[4] https://medium.com/humanorganisingco/embracing-complexity-in-organisations-e440016ea17c
[4] https://www.youtube.com/watch?v=8H3yu5PtxCM&feature=youtu.be

[4] https://www.youtube.com/watch?v=gJiViTs6Aps&feature=youtu.be

[4] https://www.shirute.fi/cx2-book/
[3] https://agileleanagility.com.au/f/why-are-many-digital-transformation-change-programs-failing
[3] https://agileleanagility.com.au/f/agile-kaizen-lean-six-sigma-toc-best-practice-technical-overview

Top URLs in Tweet in G10:
[4] https://video.cube365.net/c/929124
[3] https://www.majorel.com/whats-new/new-customer-service-site-in-greenville-south-carolina-usa/
[2] https://www.businessinsider.com/sc/how-smart-digital-transformation-can-improve-the-customer-journey-2020-9
[2] https://blog.adobe.com/en/2020/09/17/experience-maker-awards-the-advocate-foxtel.html?sdid=25XLCS7D&mv=social&mv2=ownsoc-org
[1] https://enterprisersproject.com/article/2020/1/leadership-how-to-build-culture-of-speed?utm_source=Twitter%2CAny&utm_medium=organic_social&utm_campaign=Culture+of+Speed_Third-Party+Placement
[1] https://www.promotionworld.com/news/180704-digital-customer-experience-moves-call-center-boardroom
[1] https://amdocs.zoom.us/webinar/register/WN__R794QFvS9GR-BVKeO-bLQ
[1] https://agileleanagility.com.au/f/why-are-many-digital-transformation-change-programs-failing
[1] https://www.cmswire.com/digital-marketing/the-challenges-of-scaling-personalization/?utm_source=twitter&utm_medium=social&utm_campaign=cm&utm_content=addthis_share%3A+6%2520Marketing%2520Personalization%2520Challenges%2520That%2520Prevent%2520Scaling#.X2PaH7R1EX4.twitter
[1] https://blog.marketo.com/2020/09/why-digital-transformation-is-crucial-for-marketing-and-sales-alignment.html

Top Domains
Top Domains in Tweet in Entire Graph:
[213] linkedin.com
[198] twitter.com
[189] pivotpointsolutions.net
[172] dy.si
[138] okt.to
[91] forbes.com
[77] cmswire.com
[70] kaleidoinsights.com
[65] mycustomer.com
[57] dlvr.it

Top Domains in Tweet in G1:
[42] karlsmith.info
[38] paradigm-interactions.com
[25] bah.com
[19] interaction-design.org
[19] linkedin.com
[17] medium.com
[14] radian6.com
[13] okt.to
[12] techtarget.com
[11] getconnected.aero

Top Domains in Tweet in G2:
[189] pivotpointsolutions.net
[87] twitter.com
[60] kaleidoinsights.com
[47] mycustomer.com
[45] eglobalis.com
[39] radio.co
[32] forbes.com
[31] retailcustomerexperience.com
[26] beyondphilosophy.com
[23] customerthink.com

Top Domains in Tweet in G3:
[103] linkedin.com
[38] dy.si
[30] okt.to
[24] twitter.com
[23] sap.com
[18] mopinion.com
[11] co.uk
[11] cmswire.com
[11] postbeyond.com
[8] youtube.com

Top Domains in Tweet in G4:
[29] forbes.com
[18] dy.si
[18] mopinion.com
[17] postbeyond.com
[11] okt.to
[9] co.uk
[7] genesys.com
[6] bernardmarr.com
[6] 3birds.net
[6] uctoday.com

Top Domains in Tweet in G5:
[38] verint.com
[15] nobelbiz.com
[11] ow.ly
[10] okt.to
[10] dy.si
[7] twitter.com
[5] linkedin.com
[4] nojitter.com
[4] youtube.com
[4] libsyn.com

Top Domains in Tweet in G6:
[55] dy.si
[27] oracle.com
[17] customerroomevent.com
[7] rbrlondon.com
[5] dataxstream.com
[5] sapappcenter.com
[4] constellationr.com
[3] paper.li
[3] forbes.com
[2] thesixfivesummit.com

Top Domains in Tweet in G7:
[50] cmswire.com
[11] mopinion.com
[8] customerthink.com
[8] vanillaplus.com
[7] ituser.es
[6] pointillist.com
[6] marketingweek.com
[4] forrester.com
[4] informatica.com
[3] retailcustomerexperience.com

Top Domains in Tweet in G8:
[51] dlvr.it
[14] commercient.com
[12] wootric.com
[6] twitter.com
[5] interactions.com
[4] forbes.com
[4] 360magazine.com
[4] hashtag.cx
[4] avaya.com
[3] dy.si

Top Domains in Tweet in G9:
[10] elisa.fi
[9] forms.gle
[8] cxpa.fi
[8] youtube.com
[7] medium.com
[6] com.au
[6] growth-hackers.net
[6] ttec.com
[4] eglobalis.com
[4] okt.to

Top Domains in Tweet in G10:
[15] dy.si
[4] cube365.net
[3] majorel.com
[3] businessinsider.com
[2] cmswire.com
[2] okt.to
[2] adobe.com
[1] enterprisersproject.com
[1] promotionworld.com
[1] zoom.us

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[5466] cx
[1226] ai
[1171] customerexperience
[736] iot
[488] ux
[462] innovation
[449] digitaltransformation
[430] data
[342] custexp
[339] marketing



Top Hashtags in Tweet in G1:
[718] ai
[633] iot
[464] cx
[249] edtech
[238] security
[238] bigdata
[218] facialrecognition
[209] ux
[172] datascience
[168] machinelearning

Top Hashtags in Tweet in G2:
[1185] cx
[283] custexp
[259] customerexperience
[189] cxm
[151] digitaltransformation
[137] ai
[117] custserv
[106] innovation
[93] data
[78] technology

Top Hashtags in Tweet in G3:
[821] cx
[181] customerexperience
[64] ux
[63] ai
[54] customerservice
[40] marketing
[23] digital
[21] contactcenter
[21] retail
[21] custserv

Top Hashtags in Tweet in G4:
[233] cx
[55] customerexperience
[29] ai
[19] cxm
[15] covid19
[15] technology
[15] contactcentre
[14] customerservice
[13] tech
[12] business

Top Hashtags in Tweet in G5:
[200] cx
[76] contactcenter
[58] cctr
[41] five9cxsummit
[40] customerexperience
[39] ai
[39] ccaas
[30] customerservice
[20] cloud
[19] custserv

Top Hashtags in Tweet in G6:
[189] cx
[76] oraclecxsummit
[29] customerexperience
[20] oracle
[17] sales
[17] cusomerengagement
[15] customer
[14] ai
[12] oraclecx
[10] intelligentservice

Top Hashtags in Tweet in G7:
[191] cx
[67] customerexperience
[20] marketing
[20] analytics
[20] experienciadecliente
[19] customerexperiencemanagement
[15] ai
[10] ecommerce
[9] cem
[9] ex

Top Hashtags in Tweet in G8:
[151] cx
[69] customerexperience
[15] artificialintelligence
[11] dataintegration
[9] ai
[8] blockchain
[7] technology
[6] customerservice
[6] customer
[5] retail

Top Hashtags in Tweet in G9:
[131] cx
[51] customerexperience
[42] ux
[37] asiakaskokemus
[32] shirute
[29] cxpafinland
[25] servicedesign
[24] designthinking
[24] ex
[23] userexperience

Top Hashtags in Tweet in G10:
[54] cx
[15] data
[10] digitaltransformation
[6] cxservices
[6] digital
[4] transformation
[4] marketing
[3] greenville
[3] marketingtips
[3] salesenablement

Top Words
Top Words in Tweet in Entire Graph:
[5466] #cx
[1843] customer
[1226] #ai
[1171] #customerexperience
[1034] experience
[765] enricomolinari
[736] #iot
[723] more
[649] customers
[490] #ux

Top Words in Tweet in G1:
[718] #ai
[710] enricomolinari
[633] #iot
[464] #cx
[311] mikequindazzi
[279] mt
[279] #
[249] #edtech
[238] #security
[238] #bigdata

Top Words in Tweet in G2:
[1185] #cx
[461] customer
[283] #custexp
[259] #customerexperience
[211] experience
[189] #cxm
[152] customers
[151] #digitaltransformation
[137] #ai
[120] digital

Top Words in Tweet in G3:
[820] #cx
[281] customer
[186] experience
[181] #customerexperience
[114] more
[111] customers
[87] learn
[82] cx
[64] #ux
[63] #ai

Top Words in Tweet in G4:
[233] #cx
[123] customer
[58] experience
[56] more
[55] #customerexperience
[54] service
[52] forbes
[31] read
[29] #ai
[28] cx

Top Words in Tweet in G5:
[200] #cx
[79] five9
[76] #contactcenter
[58] #cctr
[53] time
[50] customer
[41] #five9cxsummit
[40] #customerexperience
[39] #ai
[39] #ccaas

Top Words in Tweet in G6:
[189] #cx
[76] #oraclecxsummit
[71] customer
[52] customers
[41] join
[39] time
[37] oraclecx
[31] experience
[31] dmexco
[30] register

Top Words in Tweet in G7:
[191] #cx
[67] #customerexperience
[63] customer
[31] customers
[28] cmswire
[26] experience
[21] data
[20] #marketing
[20] #analytics
[20] #experienciadecliente

Top Words in Tweet in G8:
[151] #cx
[69] #customerexperience
[64] customer
[26] experience
[18] cx
[17] wootric
[16] need
[15] #artificialintelligence
[14] business
[14] customers

Top Words in Tweet in G9:
[131] #cx
[51] #customerexperience
[50] customer
[42] #ux
[37] #asiakaskokemus
[34] startgrowthhack
[32] #shirute
[29] #cxpafinland
[26] ja
[25] #servicedesign

Top Words in Tweet in G10:
[54] #cx
[38] transformation
[25] customer
[23] experience
[20] more
[19] digital
[15] #data
[12] gt
[11] merkle
[11] eye

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[598] customer,experience
[359] #cx,#customerexperience
[272] #customerexperience,#cx
[259] #ai,#iot
[238] #ux,#cx
[238] mt,mikequindazzi
[237] enricomolinari,#ai
[230] #custexp,#cx
[230] go,school
[230] school,30

Top Word Pairs in Tweet in G1:
[226] mt,mikequindazzi
[225] enricomolinari,#ai
[220] #ai,#iot
[218] go,school
[218] school,30
[218] 30,seconds
[218] seconds,#facialrecognition
[218] #facialrecognition,mt
[218] mikequindazzi,enricomolinari
[218] #ai,#edtech

Top Word Pairs in Tweet in G2:
[214] #custexp,#cx
[188] #cxm,#custexp
[141] customer,experience
[89] digital,transformation
[76] customer,service
[64] #customerexperience,#cx
[63] #digitaltransformation,#innovation
[61] #innovation,#data
[61] #data,#cx
[60] seven,elements

Top Word Pairs in Tweet in G3:
[113] customer,experience
[68] #cx,#customerexperience
[59] #customerexperience,#cx
[35] covid,19
[28] #ux,#cx
[27] during,covid
[27] customers,#cx
[26] gt,gt
[25] #cx,#ux
[24] remain,relevant

Top Word Pairs in Tweet in G4:
[34] customer,experience
[27] customer,service
[20] #cx,#customerexperience
[16] #cx,#cxm
[12] #customerexperience,#cx
[12] better,customer
[10] more,50
[10] 50,000
[10] 000,people
[10] people,read

Top Word Pairs in Tweet in G5:
[19] #cx,#contactcenter
[17] #cx,#cloud
[15] customer,service
[15] #innovation,#artificialintelligence
[14] #cloud,#automation
[13] #contactcenter,leaders
[13] contact,center
[12] service,teams
[12] #customerservice,#customerexperience
[12] #compliance,fines

Top Word Pairs in Tweet in G6:
[32] #oraclecxsummit,#cx
[22] oracleservcloud,customers
[21] hear,life
[21] life,success
[21] success,stories
[21] customers,razer
[20] stories,lessons
[20] lessons,learned
[20] learned,oracleservcloud
[20] razer,badgerdaylight

Top Word Pairs in Tweet in G7:
[33] #cx,#customerexperience
[21] customer,experience
[16] #customerexperiencemanagement,#experienciadecliente
[15] #customerexperience,#customerexperiencemanagement
[10] #customerexperience,#cx
[8] customer,engagement
[8] help,customers
[8] #marketing,#cx
[8] customer,service
[6] #cx,#cem

Top Word Pairs in Tweet in G8:
[55] #cx,#customerexperience
[16] customer,experience
[9] #artificialintelligence,#dataintegration
[9] product,led
[8] wootric,#cx
[8] customer,success
[8] #blockchain,keep
[8] keep,data
[8] data,safe
[8] safe,#artificialintelligence

Top Word Pairs in Tweet in G9:
[29] #cx,#customerexperience
[24] #cx,#ex
[23] #ux,#cx
[16] design,thinking
[13] #ux,#userexperience
[13] #shirute,#cxpafinland
[12] guide,improving
[12] improving,customer
[12] customer,#onboarding
[12] #onboarding,emails

Top Word Pairs in Tweet in G10:
[23] customer,experience
[16] digital,transformation
[11] merkle,eye
[11] eye,customer
[11] experience,transformation
[11] transformation,believing
[11] believing,#data
[11] #data,transformation
[11] transformation,digital
[10] transformation,#cx

Top Replied-To
Top Replied-To in Entire Graph:
@stephaniethum
@frost_sullivan
@sugarcrm
@annettefranz
@debbieszumylo
@jtwatkin
@omerminkara
@ricardosgulko
@bfcxguru
@customerisfirst

Top Replied-To in G2:
@stephaniethum
@annettefranz
@ricardosgulko
@debbieszumylo
@jtwatkin
@bfcxguru
@customerisfirst
@sueduris
@davemichels
@luismelo78

Top Replied-To in G4:
@frost_sullivan
@entrepreneur

Top Replied-To in G5:
@omerminkara
@five9
@markhillary
@evankirstel
@getyour10000
@barakeilam
@incontact
@acaintl
@royatkinson
@cxupdate

Top Replied-To in G7:
@gartner
@capgemini
@segment
@medallia

Top Replied-To in G8:
@bobehayes
@jimtincher
@microsoft

Top Replied-To in G9:
@ford

Top Mentioned
Top Mentioned in Entire Graph:
@enricomolinari
@mikequindazzi
@ume_kyd
@antgrasso
@userexperienceu
@ricardosgulko
@jimmarous
@fisheyebox
@kirkdborne
@karlsmithcio

Top Mentioned in G1:
@enricomolinari
@mikequindazzi
@antgrasso
@userexperienceu
@fisheyebox
@karlsmithcio
@kirkdborne
@fisher85m
@wef
@pawlowskimario

Top Mentioned in G2:
@jimmarous
@ricardosgulko
@stephaniethum
@andi_staub
@mvollmer1
@jtwatkin
@softclouds
@psb_dc
@annettefranz
@ipfconline1

Top Mentioned in G3:
@projectarmy
@priyavrat_s
@tonyhughesau
@johnherbert
@tcs_digital
@pereion
@uniphore
@truthdrivenlife
@gaishokushimbun

Top Mentioned in G4:
@forbes
@microsoft
@genesys
@getfeedback
@satyanadella
@drjdrooghaag
@bernardmarr
@ringcentral
@fullstory
@adrianswinscoe

Top Mentioned in G5:
@five9
@verint
@blairplez
@ujetco
@incontact
@omerminkara
@arnoldjon
@8x8
@mcgeesmith
@wagwalking

Top Mentioned in G6:
@rtarkoff
@oracleservcloud
@lnfrance
@oraclecx
@razer
@badgerdaylight
@constellationr
@metacx
@cmcgugan
@dmexco

Top Mentioned in G7:
@cmswire
@forrester
@twilio
@capgemini
@asociacion_dec
@sprinklr
@domnicastro
@vmlyr
@customerthink
@jeffsheehan

Top Mentioned in G8:
@wootric
@commercient
@pivdata
@cxupdate
@openviewventure
@smartkarrot
@smartercx
@inqubacx
@johndijulius
@lisaabbott

Top Mentioned in G9:
@startgrowthhack
@ijgolding
@elisaoyj
@sirteace
@sovkcom
@andrewhesselden
@helitorronen
@ricardosgulko
@leanagilityflow
@tung_airways

Top Mentioned in G10:
@merkle
@merkle_erin
@nhinsight
@amdocs
@threeireland
@genefamurphy
@tcrawford
@majorel_global
@foxtel
@matthewxdixon

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@sectest9
@atthelp
@o2
@chidambara09
@comcastcares
@delta
@cybersec_feeds
@evankirstel
@aaroncuddeback

Top Tweeters in G1:
@sectest9
@chidambara09
@cybersec_feeds
@aaroncuddeback
@xaelbot
@taieb_bot
@fintechna
@garthworld
@bot_innovation
@andrewmorrisuk

Top Tweeters in G2:
@o2
@malliardreport
@telstra
@lorimoreno
@morgfair
@rockchristopher
@heatherpeno
@marshacollier
@trippbraden
@nicochan33

Top Tweeters in G3:
@itmofnw
@truthdrivenlife
@dogetalist
@pine810
@ygw_71099007
@cfsmtbation
@mercymkushi
@claudiomkd
@cepymenews
@aublogging

Top Tweeters in G4:
@reuters
@togovern
@fastcompany
@forbes
@metropulseusa
@stanleyepstein
@entrepreneur
@ccprakay
@tsb
@mohamedbhimji

Top Tweeters in G5:
@evankirstel
@simonlporter
@yahoofinance
@yvesmulkers
@markhillary
@rtehrani
@venturebeat
@stem_nastics
@eco1start
@bcstrat

Top Tweeters in G6:
@gedespi
@rwang0
@starbucks
@shellykramer
@techcrunch
@holgermu
@mistygirlph
@danielnewmanuv
@jcgonzaledu
@victorvquijano

Top Tweeters in G7:
@el_pais
@orange_es
@telenet
@eprnetwork
@augebotcmd
@signoraldo
@franciungaro
@jeffsheehan
@cmswire
@capgemini

Top Tweeters in G8:
@gordontredgold
@nikkielizdemere
@bobehayes
@appitekbot
@antonyvilleger
@stewarttownsend
@babettetenhaken
@abhibisht89
@azure
@brandwatch

Top Tweeters in G9:
@thestartupper
@designthinkbot
@growthhackers
@penttivuorinen
@jorgeavilam
@the_biz_expert
@lucasoft_co_uk
@ennomnom
@jpfrioul
@sprintbaseb

Top Tweeters in G10:
@businessinsider
@mrtallerjerry
@semrush
@regamertron
@digitaltransf11
@thecube
@kerrygorgone
@fadanconsultant
@tcrawford
@kdhungerford


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