#cx, Twitter, 7/26/2020 2:25:43 AM, 231108


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#cx_2020-07-25_17-33-00.xlsx
#cx_2020-07-25_17-33-00.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
July 26, 2020
Short Description:
#cx via NodeXL https://bit.ly/30M3k7j
@enricomolinari
@softclouds
@psb_dc
@balaji_sandiego
@chidambara09
@ronald_vanloon
@billquiseng
@stephaniethum
@wswmuc
@ricardosgulko

Top hashtags:
#cx
#customerexperience
#ai
#marketing
#iot
#fintech
#bigdata
#ux
#data

Description:
Description
The graph represents a network of 3,812 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 26 July 2020 at 00:41 UTC.

The requested start date was Sunday, 26 July 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 20-hour, 59-minute period from Tuesday, 21 July 2020 at 19:10 UTC to Friday, 24 July 2020 at 16:10 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3812
Unique Edges : 3927
Edges With Duplicates : 6619
Total Edges : 10546
Number of Edge Types : 5
Mentions : 2961
MentionsInRetweet : 3602
Retweet : 2268
Tweet : 1643
Replies to : 72
Self-Loops : 1790
Reciprocated Vertex Pair Ratio : 0.0447732513451191
Reciprocated Edge Ratio : 0.0857090307154681
Connected Components : 854
Single-Vertex Connected Components : 521
Maximum Vertices in a Connected Component : 2224
Maximum Edges in a Connected Component : 7953
Maximum Geodesic Distance (Diameter) : 14
Average Geodesic Distance : 4.961225
Graph Density : 0.000374254897528362
Modularity : 0.456404
NodeXL Version : 1.0.1.438
Data Import : The graph represents a network of 3,812 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 26 July 2020 at 00:41 UTC.

The requested start date was Sunday, 26 July 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 20-hour, 59-minute period from Tuesday, 21 July 2020 at 19:10 UTC to Friday, 24 July 2020 at 16:10 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[59] -
[29] https://www.fujitv.co.jp/itoshinonina/
[27] https://aragonresearch.com/emerging-technologies-the-rise-of-voice-analytics/
[23] https://s2.radio.co/s532f0345f/listen
[19] https://medium.com/@SoftClouds/personalization-customer-experience-9ce2566240de?utm_content=135381153&utm_medium=social&utm_source=twitter&hss_channel=tw-17392332
[17] https://www.ameinfo.com/industry/finance/ai-banking-capital-markets
[15] https://comarketing-news.fr/comment-le-covid-a-definitivement-change-nos-habitudes-dachat/
[15] 2020
[15] https://beyondphilosophy.com/blog/
[14] blog

Top URLs in Tweet in G1:
[25] https://aragonresearch.com/emerging-technologies-the-rise-of-voice-analytics/
[17] https://www.ameinfo.com/industry/finance/ai-banking-capital-markets
[12] https://engage.bah.com/Article/Redirect/3649edd2-abf7-469c-b78e-e8164792215e?uc=30185&g=e8a49665-4174-40c8-84bf-67f3b3147539&f=132254
[8] https://blog.hubspot.com/marketing/pillar-cluster-model-transform-blog
[7] https://engage.bah.com/Article/Redirect/abb66644-63e6-42d7-b4fc-558de36bd010?uc=30185&g=281779fc-ecb7-4afa-b9cf-c41bcae1adfd&f=161088
[5] https://www.commercient.com/reasons-not-delay-investing-iot/
[5] https://medium.com/nightingale/how-to-choose-the-colors-for-your-data-visualizations-50b2557fa335
[4] https://medium.com/@SoftClouds/personalization-customer-experience-9ce2566240de?utm_content=135381153&utm_medium=social&utm_source=twitter&hss_channel=tw-17392332
[4] https://www.cmswire.com/digital-marketing/marketers-escape-the-vicious-cycle-of-poor-consumer-data-practices/
[4] https://engage.bah.com/Article/Redirect/8bd3d573-be6f-4dff-9009-3d3896d53ca1?uc=30185&g=0fa26fce-ccb5-4236-b0ff-16b6f022906f&f=133311

Top URLs in Tweet in G2:
[23] https://s2.radio.co/s532f0345f/listen
[7] https://m-ize.com/blue-star-increases-service-revenue-while-reducing-costs-by-60-percent-with-mize/?utm_campaign=Case
[5] https://www.cmswire.com/customer-experience/the-heart-of-what-customers-need-now-human-connection-and-experiences/
[5] https://www.reltio.com/resources/getting-ready-for-new-normal-cpg/?utm_source=Webinar&utm_medium=TwitterTP6&utm_campaign=UKEURetail
[4] https://mopinion.com/what-is-the-customer-experience-gap/?utm_content=buffer9bf2a&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[4] https://reltio.zoom.us/webinar/register/WN_vemBoIy5T3u_d0z0u6i05A?utm_source=Social_TP1&utm_medium=Webinar&utm_campaign=20200811-Webinar-CX-in-MDM
[4] https://www.reltio.com/resources/the-disconnected-customer-experience-4-keys-to-bridging-the-gap?utm_source=Webinar&utm_medium=TwitterTP6&utm_campaign=UKEURetail
[3] https://bradenkelley.com/thought-leadership/quote-posters/
[3] https://www.instagram.com/accounts/login/?next=/misterinnovation/
[3] https://lumoa.me/blog/5-great-examples-of-customer-experience-automation-cases

Top URLs in Tweet in G3:
[14] https://beyondphilosophy.com/blog/
[13] https://www.linkedin.com/newsletters/why-customers-buy-6592050440320368642
[7] https://www.cmswire.com/customer-experience/delivering-quality-customer-experience-when-agents-work-from-home/
[6] https://www.constellationr.com/blog-news/news-analysis-uber-eats-postmates-265b
[6] https://www.constellationr.com/blog-news/it-s-time-think-differently-about-business-apps-and-future-customer-facing-work
[6] https://avoa.com/2020/07/21/stop-serving-me-butter-pasta-i-ordered-mac-and-cheese/
[5] https://www.blakemichellemorgan.com/podcast/how-to-overcome-the-two-big-challenges-smbs-face-as-they-reopen/
[5] https://customerthink.com/customer-experience-analytics-and-tracking-cx-metrics-101-2/
[5] https://beyondphilosophy.com/the-big-mistake-people-make-with-ai/
[4] https://www.peoplemetrics.com/blog/5-strategies-for-cx-excellence

Top URLs in Tweet in G4:
[15] https://medium.com/@SoftClouds/personalization-customer-experience-9ce2566240de?utm_content=135381153&utm_medium=social&utm_source=twitter&hss_channel=tw-17392332
[12] https://medium.com/@SoftClouds/covid19-the-force-that-triggered-cx-digital-transformation-412f25116644?utm_content=135335441&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[8] https://www.cmswire.com/customer-experience/high-impact-customer-experience-tactics/?utm_content=135334485&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[7] http://dlvr.it/RcF9W7
[7] https://thefinancialbrand.com/podcasts/banking-customer-experience-cx-navy-federal-credit-union-forrester-banking-transformed-podcast/
[7] https://www.clickz.com/the-role-of-ai-advertising-for-deep-customer-experience-personalization/262212/
[5] https://www.martechcube.com/eight-ways-to-personalise-customer-experience-cx/?utm_content=135107031&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[3] https://www.linkedin.com/events/6689301217681780736/?scid=13c44887-af14-4c93-b58b-808c396863a4&mv=social&mv2=owned_social
[3] https://thefinancialbrand.com/podcasts/banking-customer-experience-cx-navy-federal-credit-union-forrester-banking-transformed-podcast/?smedia-twt-jm
[2] http://dlvr.it/Rc5BfQ

Top URLs in Tweet in G5:
[4] https://futurumresearch.com/research-notes/ibm-and-adobe-partner-to-digitally-transform-regulated-industries/
[2] https://www.afternic.com/forsale/BM.CO?utm_source=TDFS&utm_medium=sn_affiliate_click&utm_campaign=TDFS_Affiliate_namefind_direct7&traffic_type=CL3&traffic_id=Namefind
[2] https://www.commercient.com/reasons-not-delay-investing-iot/
[2] https://go.forrester.com/blogs/how-to-make-customer-service-more-digital/
[2] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=141966#.Xxc99trJJvk.twitter
[1] https://www.linkedin.com/events/6691838023614636032/?linkId=100000013711630
[1] https://thefinancialbrand.com/podcasts/banking-customer-experience-cx-navy-federal-credit-union-forrester-banking-transformed-podcast/?linkId=100000013694202
[1] https://go.forrester.com/blogs/walmart-doubles-down-on-save-money-live-better-as-it-wants-to-help-you-shop-for-your-next-health-insurance-plan/?utm_source=twitter&utm_medium=social&utm_content=forrblog&utm_campaign=cx&utm_term=healthcare&linkId=100000013652623
[1] https://go.forrester.com/cx-prioritization-webinar/?utm_source=twitter&utm_medium=social&utm_content=forrweb&utm_campaign=cxindex20&utm_term=cx&linkId=100000013609506
[1] https://twitter.com/forrester/status/1284986378556706817

Top URLs in Tweet in G6:
[56] -
[14] blog
[14] July
[14] 2020
[14] external
[12] a
[10] Verint
[8] Automated
[8] Quality:
[8] Building

Top URLs in Tweet in G7:
[3] https://twitter.com/gocountly/status/1286253615175421953
[2] https://www.gartner.com/smarterwithgartner/how-to-achieve-smart-data-sharing/
[2] https://www2.deloitte.com/us/en/insights/focus/tech-trends/2019/personalized-marketing-experience-reimagined.html
[2] https://newsroom.accenture.com/news/accenture-completes-acquisition-of-maihiro.htm?c=acn_glb_intelligentplattwitter_11139789&n=smc_0220&src=intelligent+platform+services+%E2%80%93+sap_twitter_100001128497327&linkId=100000010582758
[1] https://www.raconteur.net/infographics/talk-to-the-bot
[1] https://medium.com/m/global-identity?redirectUrl=https%3A%2F%2Fbecominghuman.ai%2Fai-in-logistics-5-ways-artificial-intelligence-is-transforming-logistics-8c41e6c63e52%3Fsource%3Drss-------8-----------------artificial_intelligence
[1] https://medium.com/m/global-identity?redirectUrl=https%3A%2F%2Fblog.goodaudience.com%2Fhow-modern-game-theory-is-influencing-multi-agent-reinforcement-learning-systems-2a64a3ba0c2c%3Fsource%3Drss-------8-----------------artificial_intelligence
[1] https://www.linkedin.com/slink?code=dxw852y
[1] https://medium.com/better-programming/introduction-to-machine-learning-algorithms-for-beginners-b2851739c11e?source=rss-------8-----------------artificial_intelligence
[1] https://medium.com/m/global-identity?redirectUrl=https%3A%2F%2Ftowardsdatascience.com%2Froadmap-to-natural-language-processing-nlp-38a81dcff3a6%3Fsource%3Drss-------8-----------------artificial_intelligence

Top URLs in Tweet in G8:
[2] https://www.bbntimes.com/technology/leveraging-artificial-intelligence-in-customer-service?utm_content=135376236&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://hbr.org/2018/02/how-cloud-computing-is-changing-management?utm_content=135383328&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://hbr.org/2020/07/the-pandemic-is-rewriting-the-rules-of-retail?ab=hero-main-text
[1] https://acquire.io/blog/customer-experience-management/?utm_content=135457489&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#CX
[1] https://www.itpro.co.uk/marketing-comms/customer-experience-cx/355690/how-do-you-build-a-great-customer-experience?utm_content=135163509&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.forbes.com/sites/micahsolomon/2020/07/08/five-customer-service-improvements-to-make-this-summer/?utm_content=135248452&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#5c4119fc6dd7
[1] https://www.retailcustomerexperience.com/blogs/journey-mapping-in-the-customer-experience/?utm_content=135401380&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://hbr.org/2020/05/digital-transformation-is-about-talent-not-technology?utm_content=135416666&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.retailcustomerexperience.com/blogs/to-improve-customer-experience-increase-departmental-collaboration/?utm_content=135444653&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] http://www.forbes.com/sites/deniselyohn/2015/11/04/five-ways-to-win-on-customer-experience/

Top URLs in Tweet in G9:
[10] https://www.myfrugalbusiness.com/2020/07/tips-improving-customer-experience-covid-19-cx.html
[6] https://www.finextra.com/blogposting/19114/transforming-banking-customer-experience-fully-remotely
[6] https://www.myfrugalbusiness.com/2020/07/customer-loyalty-marketing-program-benefits.html
[3] https://www.gpbullhound.com/insights/quarterly-insights-into-fintech-q220/#form
[3] https://www.ey.com/en_sg/covid-19-financial-services/how-banks-can-prepare-for-the-post-covid-19-reboot
[3] https://www.pymnts.com/voice-activation/2020/is-voice-ultimate-touchless-payments-experience/
[3] https://cfte.education/2020/07/21/can-challenger-banks-ever-replace-incumbent-banks-as-our-primary-bank-account/
[3] https://www.lsa-conso.fr/la-voix-va-t-elle-vraiment-revolutionner-le-monde-du-retail-tribune,353119
[2] https://nextsee.org/de-la-verbosite-des-apis-dans-le-paradigme-de-lopen-banking/
[1] https://www.oliverwyman.com/our-expertise/insights/2020/jul/big-banks-bigger-techs.html

Top URLs in Tweet in G10:
[2] https://databox.com/improve-add-to-cart-conversion-rate#1
[1] https://ecompedia.com/reviews-are-important-for-every-business-and-especially-if-youre-dropshipping-and-just-starting/
[1] https://www.growth-hackers.net/anatomy-great-digital-marketing-campaign/
[1] https://www.growth-hackers.net/steps-start-successful-e-commerce-business-definitive-guide/
[1] https://www.growth-hackers.net/path-improved-performance-and-increased-business-growth/
[1] https://www.growth-hackers.net/psychological-triggers-product-marketers-keep-users-engaged-onboarding/
[1] https://www.bekagool.com/news-and-insights/hyper-personalisation/
[1] https://www.youtube.com/watch?v=A41rwFds86g

[1] https://info.obsglobal.com/blog/the-art-of-the-possible-enabling-a-new-front-end-framework

Top Domains
Top Domains in Tweet in Entire Graph:
[173] linkedin.com
[145] twitter.com
[140] dy.si
[125] okt.to
[78] cmswire.com
[71] forbes.com
[70] customerthink.com
[59] beyondphilosophy.com
[58] medium.com
[42] dlvr.it

Top Domains in Tweet in G1:
[34] bah.com
[25] aragonresearch.com
[23] cmswire.com
[20] medium.com
[17] ameinfo.com
[10] twitter.com
[8] linkedin.com
[8] hubspot.com
[8] commercient.com
[8] pipelinepub.com

Top Domains in Tweet in G2:
[90] linkedin.com
[32] twitter.com
[30] dy.si
[23] radio.co
[16] customerthink.com
[14] mopinion.com
[12] m-ize.com
[11] cmswire.com
[11] okt.to
[10] zoom.us

Top Domains in Tweet in G3:
[57] beyondphilosophy.com
[56] twitter.com
[35] forbes.com
[24] dy.si
[20] cmswire.com
[20] linkedin.com
[15] customerthink.com
[14] cx-journey.com
[14] constellationr.com
[11] okt.to

Top Domains in Tweet in G4:
[40] dlvr.it
[29] medium.com
[15] dy.si
[14] cmswire.com
[13] genesys.com
[13] thefinancialbrand.com
[11] serenova.com
[7] clickz.com
[6] forbes.com
[5] linkedin.com

Top Domains in Tweet in G5:
[9] linkedin.com
[5] twitter.com
[4] forrester.com
[4] futurumresearch.com
[4] dy.si
[4] destinationcrm.com
[3] co.uk
[2] afternic.com
[2] handelsblatt.com
[2] bit.ly

Top Domains in Tweet in G6:
[76] okt.to
[24] verint.com
[5] ameyo.com
[4] knowmax.ai
[2] greenrope.com
[2] mindtouch.com
[1] sapling.ai
[1] vimeo.com
[1] linkedin.com
[1] spotify.com

Top Domains in Tweet in G7:
[6] sitel.com
[4] medium.com
[4] twitter.com
[3] gartner.com
[2] deloitte.com
[2] accenture.com
[1] raconteur.net
[1] linkedin.com
[1] createsend.com

Top Domains in Tweet in G8:
[6] hbr.org
[2] bbntimes.com
[2] forbes.com
[2] retailcustomerexperience.com
[2] postbeyond.com
[1] acquire.io
[1] co.uk
[1] porchlightbooks.com

Top Domains in Tweet in G9:
[16] myfrugalbusiness.com
[6] finextra.com
[3] gpbullhound.com
[3] ey.com
[3] pymnts.com
[3] cfte.education
[3] lsa-conso.fr
[2] adlittle.com
[2] nextsee.org
[1] oliverwyman.com

Top Domains in Tweet in G10:
[4] growth-hackers.net
[2] databox.com
[1] ecompedia.com
[1] bekagool.com
[1] youtube.com
[1] obsglobal.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3697] cx
[814] customerexperience
[524] ai
[420] marketing
[391] iot
[322] fintech
[303] bigdata
[302] ux
[281] data
[280] analytics



Top Hashtags in Tweet in G1:
[300] cx
[267] iot
[253] bigdata
[215] marketing
[213] datascience
[206] analytics
[201] ai
[199] fintech
[175] iiot
[122] machinelearning

Top Hashtags in Tweet in G2:
[777] cx
[149] customerexperience
[51] ai
[43] customerservice
[36] ux
[35] digital
[33] digitaltransformation
[32] contactcenter
[26] custserv
[25] customer

Top Hashtags in Tweet in G3:
[559] cx
[172] customerexperience
[65] custserv
[54] custexp
[43] marketing
[38] customerservice
[35] customerdrivengrowth
[34] beyondphilosophy
[25] businessgrowth
[22] retail

Top Hashtags in Tweet in G4:
[297] cx
[127] customerexperience
[40] contactcenter
[36] technology
[35] ai
[32] digitaltransformation
[21] covid19
[20] fintech
[19] custserv
[18] ux

Top Hashtags in Tweet in G5:
[87] cx
[28] banking
[21] customerexperience
[15] digitaltransformation
[12] automotive
[9] forrwebinar
[9] python
[8] ai
[8] crm
[7] covid19

Top Hashtags in Tweet in G6:
[132] cx
[42] contactcenter
[36] nicei20live
[20] cxone
[20] cloud
[20] cloudcx
[20] automation
[16] ai
[15] innovation
[14] customerexperience

Top Hashtags in Tweet in G7:
[38] cx
[25] ai
[24] digitaltransformation
[20] iot
[16] ux
[12] wearables
[11] marketing
[11] iiot
[10] innovation
[8] fintech

Top Hashtags in Tweet in G8:
[20] cx
[5] customerexperience
[4] custexp
[3] retail
[2] automation
[2] cloudtechnology
[2] customer
[2] customerservice
[2] wgbd
[1] tuesdaythoughts

Top Hashtags in Tweet in G9:
[55] cx
[34] innovation
[32] fintech
[26] disruption
[24] banking
[23] finserv
[17] ux
[16] customerexperience
[13] payments
[11] digital

Top Hashtags in Tweet in G10:
[26] customerexperience
[24] cx
[13] ux
[13] userexperience
[12] digitalmarketing
[10] business
[9] webdesign
[7] designthinking
[6] machinelearning
[6] design

Top Words
Top Words in Tweet in Entire Graph:
[3697] #cx
[1128] customer
[814] #customerexperience
[607] experience
[542] enricomolinari
[524] #ai
[485] more
[423] #marketing
[391] #iot
[384] customers

Top Words in Tweet in G1:
[499] enricomolinari
[300] #cx
[285] ty
[267] #iot
[253] #bigdata
[218] #marketing
[213] #datascience
[206] #analytics
[201] #ai
[199] #fintech

Top Words in Tweet in G2:
[777] #cx
[262] customer
[149] #customerexperience
[131] experience
[91] customers
[90] more
[65] learn
[62] service
[61] help
[54] join

Top Words in Tweet in G3:
[559] #cx
[263] customer
[172] #customerexperience
[108] experience
[94] customers
[67] more
[65] #custserv
[58] cx
[54] #custexp
[47] service

Top Words in Tweet in G4:
[297] #cx
[127] #customerexperience
[76] customer
[44] digital
[40] #contactcenter
[40] experience
[38] softclouds
[36] #technology
[35] talkdesk
[35] more

Top Words in Tweet in G5:
[87] #cx
[44] marketing
[40] data
[40] adobe
[40] software
[32] driven
[28] ibmcloud
[28] collab
[28] ensures
[28] governance

Top Words in Tweet in G6:
[132] #cx
[101] innovation
[94] gt
[46] customer
[46] digital
[45] contact
[44] cxone
[42] #contactcenter
[38] centers
[36] nice

Top Words in Tweet in G7:
[38] #cx
[29] mikequindazzi
[26] fisher85m
[25] #ai
[24] #digitaltransformation
[23] antgrasso
[20] #iot
[19] internet
[19] things
[18] cc

Top Words in Tweet in G8:
[20] #cx
[15] customer
[9] experience
[7] service
[5] #customerexperience
[5] harvardbiz
[4] #custexp
[4] re
[3] management
[3] enricomolinari

Top Words in Tweet in G9:
[55] #cx
[34] #innovation
[32] #fintech
[27] customer
[26] #disruption
[24] #banking
[23] #finserv
[20] experience
[17] #ux
[16] #customerexperience

Top Words in Tweet in G10:
[26] #customerexperience
[24] #cx
[16] startgrowthhack
[15] start
[14] product
[13] #ux
[13] #userexperience
[12] #digitalmarketing
[10] #business
[10] jonathanaufray

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[392] customer,experience
[239] #cx,#customerexperience
[195] #customerexperience,#cx
[157] #bigdata,#analytics
[134] #ux,#cx
[114] analyticsiot,enricomolinari
[112] ty,analyticsiot
[106] covid,19
[104] enricomolinari,#iiot
[104] #iiot,#ir4

Top Word Pairs in Tweet in G1:
[148] #bigdata,#analytics
[106] analyticsiot,enricomolinari
[104] ty,analyticsiot
[96] enricomolinari,#iiot
[96] #iiot,#ir4
[96] #ir4,#marketing
[92] enricomolinari,#iot
[82] #python,#rstats
[75] #rstats,#tensorflow
[74] #iot,#iiot

Top Word Pairs in Tweet in G2:
[103] customer,experience
[52] #customerexperience,#cx
[40] #cx,#customerexperience
[26] #ux,#cx
[24] ideas,#cx
[23] scott,mckain
[23] playing,distinction
[23] distinction,radio
[23] radio,join
[23] join,cutting

Top Word Pairs in Tweet in G3:
[72] customer,experience
[39] #cx,#customerexperience
[31] #cx,#customerdrivengrowth
[27] customer,service
[25] #customerdrivengrowth,#businessgrowth
[24] #customerexperience,#cx
[23] #cx,#marketing
[19] #custexp,#cx
[19] #cx,#custserv
[17] 'new,normal'

Top Word Pairs in Tweet in G4:
[46] #cx,#customerexperience
[40] #customerexperience,#cx
[23] customer,experience
[17] #ai,#customerexperience
[17] #cx,#technology
[15] role,data
[15] data,personalization
[15] personalization,#dataprivacy
[15] #dataprivacy,#ai
[15] #cx,softclouds

Top Word Pairs in Tweet in G5:
[28] adobe,ibmcloud
[28] ibmcloud,collab
[28] collab,ensures
[28] ensures,data
[28] data,governance
[28] governance,controls
[28] controls,driven
[28] driven,marketing
[28] marketing,#banking
[28] #banking,software

Top Word Pairs in Tweet in G6:
[47] gt,gt
[38] contact,centers
[32] 12,00pm
[32] 00pm,edt
[25] register,gt
[23] nice,incontact
[23] digital,first
[22] incontact,cxone
[22] cxone,wins
[22] wins,uk

Top Word Pairs in Tweet in G7:
[19] internet,things
[12] industrial,internet
[12] things,#digitaltransformation
[12] #digitaltransformation,utilities
[12] utilities,cc
[12] cc,fisher85m
[12] fisher85m,iscoopbiz
[12] iscoopbiz,iiot_world
[11] devcleary,industrial
[11] iiot_world,lindagrass

Top Word Pairs in Tweet in G8:
[8] customer,experience
[7] customer,service
[4] #cx,harvardbiz
[3] #cx,#custexp
[3] #cx,#customerexperience
[3] service,improvement
[3] improvement,strategies
[3] strategies,try
[3] try,summer
[2] leveraging,artificial

Top Word Pairs in Tweet in G9:
[17] #ux,#cx
[15] #innovation,#fintech
[15] customer,experience
[13] covid,19
[12] #fintech,#banking
[10] improve,customer
[10] experience,during
[10] during,covid
[10] 19,#cx
[10] #cx,#customerexperience

Top Word Pairs in Tweet in G10:
[9] #cx,#customerexperience
[6] user,experience
[6] start,#customerexperience
[6] #customerexperience,work
[6] work,backwards
[6] backwards,#technology
[6] #technology,start
[6] simplicity,key
[6] key,success
[6] success,elegance

Top Replied-To
Top Replied-To in Entire Graph:
@adobe
@strategyand
@ejengwall
@hotwaxcommerce
@sunrealtync
@henryca3
@broadstbull
@daisygotjuiceee
@gartner
@psb_dc

Top Replied-To in G1:
@chiefmartec

Top Replied-To in G2:
@groupfio1

Top Replied-To in G3:
@ejengwall
@nsuri20_adv
@jtwatkin
@debbieszumylo
@stephaniethum
@jeanniecw
@sueduris
@sarbjeetjohal
@johnnosta
@luismelo78

Top Replied-To in G4:
@psb_dc
@dmgerbino
@drjdrooghaag

Top Replied-To in G5:
@adobe
@geropflueger
@liveperson

Top Replied-To in G6:
@customerisfirst
@press1fornick

Top Replied-To in G8:
@deniseleeyohn

Top Mentioned
Top Mentioned in Entire Graph:
@enricomolinari
@ume_kyd
@analyticsiot
@fisheyebox
@ronald_vanloon
@uniladtech
@psb_dc
@kirkdborne
@softclouds
@hyken

Top Mentioned in G1:
@enricomolinari
@analyticsiot
@fisheyebox
@ronald_vanloon
@kirkdborne
@uniladtech
@fisheyeboxlab
@pinakilaskar
@pawlowskimario
@andi_staub

Top Mentioned in G2:
@pereion
@datainsightgrp
@calalouf
@2ring4uc
@afigueiredo
@virtualstock
@adobepartner
@bizswell
@socialmagnets1

Top Mentioned in G3:
@hyken
@stephaniethum
@blakemichellem
@annettefranz
@forbes
@zendesk
@lnfrance
@oraclemktgcloud
@customerthink
@marshacollier

Top Mentioned in G4:
@softclouds
@psb_dc
@talkdesk
@genesys
@adobedoccloud
@smartercx
@archonsec
@dahl_consult
@asokan_telecom
@drjdrooghaag

Top Mentioned in G5:
@adobe
@ibmcloud
@wswmuc
@forrester
@t_j_carpenter
@ibm
@cinnylittle
@oracle
@caffeinate_adam
@stephennellis

Top Mentioned in G6:
@incontact
@verint
@dmgconsultllc
@omerminkara
@aberdeengroup
@dfluss
@greenrope
@larshelgeson
@verintmarylou
@nice_cx

Top Mentioned in G7:
@mikequindazzi
@fisher85m
@antgrasso
@iscoopbiz
@iiot_world
@devcleary
@lindagrass
@enricomolinari
@pwc
@gartner_inc

Top Mentioned in G8:
@harvardbiz
@enricomolinari
@micahsolomon
@bbntimes_en
@lesguer_lionel
@3itcom
@mallys_
@ym78200
@christinabu_
@jonbjartnes

Top Mentioned in G9:
@nicolas2pinto
@mikeschiemer
@davidjmaireles
@glengilmore
@rww
@mashablebrandx
@qualcomm
@ronald_vanloon
@vishalpanchal85
@brooksbellinc

Top Mentioned in G10:
@startgrowthhack
@jonathanaufray
@startup_nerd
@sitecore
@bekagool
@invesp
@valaafshar
@thinkbigengine
@dotcominfoway
@getmicrostarted

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@americanair
@sectest9
@edinburghwatch
@applesupport
@united
@comcastcares
@delta
@chidambara09
@cybersec_feeds

Top Tweeters in G1:
@sectest9
@chidambara09
@cybersec_feeds
@aaroncuddeback
@aldoceccarelli
@femtech_
@eraser
@santchiweb
@fintechna
@taieb_bot

Top Tweeters in G2:
@thestartupper
@kaz082
@tomoales
@dogetalist
@serve4impact
@logz05
@justyvette
@rautsan
@rgrissom
@dd_nana_

Top Tweeters in G3:
@americanair
@delta
@rockchristopher
@marshacollier
@nytimes
@trippbraden
@mashable
@wdwtoday
@rwang0
@wsj

Top Tweeters in G4:
@applesupport
@lorimoreno
@ottlegalrebels
@business
@ssxman2
@datachick
@2601manish
@debraruh
@hannaraptor
@drferdowsi

Top Tweeters in G5:
@walmart
@hanslak
@postnormalera
@fullnam35087976
@machine_ml
@topcybernews
@danielnewmanuv
@wynandbooysen
@quasagroup
@shathamaskiry

Top Tweeters in G6:
@solidrecs
@km_delivery
@medium
@nice_cx
@niceltd
@greenrope
@mindtouch
@incontact
@authoritymgzine
@verint

Top Tweeters in G7:
@glaciarblue
@donaldndoro
@saturnsmoo
@worldtrendsinfo
@urrao10
@mindcommerce
@mikequindazzi
@noor_cak
@mky110987
@antgrasso

Top Tweeters in G8:
@stefan_laurell
@wrix2
@gregbjenkins
@mohamedbhimji
@3itcom
@mclynd
@fortivus
@traderpburns
@keithkeller
@manojmayogi

Top Tweeters in G9:
@thomasclone
@mench90
@daviddoughty
@digitalogi
@mikeschiemer
@pymnts
@frugal__finance
@capgemini
@glengilmore
@rww

Top Tweeters in G10:
@valaafshar
@startup_nerd
@clawwdy
@ennomnom
@startgrowthhack
@jonathanaufray
@jrlord1
@sarakarnthi1
@fadouce
@sovkcom


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