#cx, Twitter, 3/22/2020 6:41:53 AM, 223417


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#cx_2020-03-21_21-22-30.xlsx
#cx_2020-03-21_21-22-30.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
March 22, 2020
Short Description:
#cx via NodeXL https://bit.ly/3djus35
@softclouds
@ronald_vanloon
@enricomolinari
@annettefranz
@gartner_inc
@fisher85m
@cxinsider
@forrester
@forbes
@zendesk

Top hashtags:
#cx
#customerexperience
#ai
#iot
#custserv
#marketing
#custexp
#bigdata
#fintech
#ux

Description:
Description
The graph represents a network of 3,597 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 22 March 2020 at 04:23 UTC.

The requested start date was Sunday, 22 March 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 5-hour, 24-minute period from Tuesday, 17 March 2020 at 11:17 UTC to Friday, 20 March 2020 at 16:42 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3597
Unique Edges : 4903
Edges With Duplicates : 2639
Total Edges : 7542
Number of Edge Types : 4
Tweet : 1822
Mentions : 2391
MentionsInRetweet : 3244
Replies to : 85
Self-Loops : 1822
Reciprocated Vertex Pair Ratio : 0.0407002188183807
Reciprocated Edge Ratio : 0.0782169890664424
Connected Components : 879
Single-Vertex Connected Components : 553
Maximum Vertices in a Connected Component : 2107
Maximum Edges in a Connected Component : 5684
Maximum Geodesic Distance (Diameter) : 16
Average Geodesic Distance : 5.650993
Graph Density : 0.000367689920812146
Modularity : 0.574063
NodeXL Version : 1.0.1.427
Data Import : The graph represents a network of 3,597 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 22 March 2020 at 04:23 UTC.

The requested start date was Sunday, 22 March 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 5-hour, 24-minute period from Tuesday, 17 March 2020 at 11:17 UTC to Friday, 20 March 2020 at 16:42 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[172] -
[45] 2020
[42] blog
[42] external
[41] March
[31] and
[26] Help
[24] Employees
[22] Verint
[22] to

Top URLs in Tweet in G1:
[17] https://medium.com/@venkat34.k/10-present-and-future-use-cases-of-artificial-intelligence-in-retail-industry-e8c5908532f2
[14] https://inform.tmforum.org/insights/2020/03/from-digital-to-omnichannel-the-big-picture/
[12] https://bitpipe.computerweekly.com/data/document.do?res_id=1547573831_782
[11] https://www.aisoma.de/uncover-kpis-with-machine-learning/
[10] https://www.crn.com/slide-shows/internet-of-things/10-emerging-it-trends-to-watch-out-for-in-2020
[10] https://www.iotworldtoday.com/2019/11/10/how-ai-driven-iot-forges-new-opportunities/
[9] http://www.intelligentworld.institute/LandingPageUTM?eid=f94380c824c0ac83de058750792db676af58b154d2bd462a3dcd33a7cf345cfa724960678979a25c8b577d30bbbb9f272631a4c47ee4191d842e91a9aee26f58
[9] https://medium.com/@SoftClouds/personalization-customer-experience-9ce2566240de?utm_content=122306538&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[8] https://www.sagiton.pl/software-development-with-quality-warranty/
[8] https://hackernoon.com/how-ai-and-big-data-are-changing-customers-experience-rd2i3y2b

Top URLs in Tweet in G2:
[6] https://www.crm-tech.world/software-einfuehrung/was-hat-eine-crm-martech-software-einfuehrung-mit-treppen-steigen-zu-tun/
[6] https://eventreg.oracle.com/profile/web/index.cfm?PKwebID=0x730532abcd
[6] https://thetaylorreachgroup.com/pandemic-preparation-can-be-contagious/
[6] http://hwcdn.libsyn.com/p/f/2/e/f2e9af9d3f2eb7cf/The_human_factor_-_a_premium_customer_experience.mp3?c_id=58140677&cs_id=58140677&expiration=1574442462&hwt=068ea46c9191bbf8b634b4ea17ec08e7
[4] https://www.destinationcrm.com/Webevents/Nice/25mar2020/soc
[4] http://www.irishcycles.com/
[4] https://www.customerexperienceworld.com/Store
[4] http://tweetedtimes.com/v/8731
[3] and
[3] to

Top URLs in Tweet in G3:
[14] https://cx-journey.com/2020/03/cx-teams-who-what-where-how-many-and-how-much.html
[8] https://beyondphilosophy.com/podcasts/
[8] https://www.mycustomer.com/community/blogs/ricardo-gulko/the-best-customer-experience-books-of-last-year?platform=hootsuite
[7] https://event.webinarjam.com/register/4/97vx2u2?utm_campaign=coschedule&utm_source=twitter&utm_medium=ExpInv
[5] http://customerservicedaily.com
[5] https://go.forrester.com/blogs/customer-experience-coronavirus-pandemic/?utm_source=twitter&utm_medium=social&utm_content=100001187396038&utm_campaign=cx&linkId=100000011248156
[5] http://customerthink.com/cx-teams-who-what-where-how-many-and-how-much/
[5] https://www.getfeedback.com/resources/cx/customer-experience-metrics-catalogue/
[5] https://martechseries.com/mts-insights/guest-authors/excellent-cx-sync-business-teams/
[4] https://hyken.com/amazing-business-radio-show/amazing-business-radio-rob-markey/?utm_source=rss&utm_medium=rss&utm_campaign=amazing-business-radio-rob-markey

Top URLs in Tweet in G4:
[11] https://www.constellationr.com/blog-news/2020-supernova-award-applications-are-open
[10] https://www.constellationr.com/blog-news/let-sunshine-zendesk-s-service-centric-approach-crm
[9] https://www.constellationr.com/media/brand-trust-age-fear-and-virus-coronavirusbizhacks
[9] https://www.constellationr.com/blog-news/what-joe-coulombe-still-teaching-us-about-customer-experience
[2] https://twitter.com/MylesSuer/status/1240699921377853440
[2] https://www.constellationr.com/blog-news/global-executives-recognized-championing-disruptive-unconventional-and-authentic-customer?customTrackingParam=:so:tw:or:awr:ocx
[2] http://whatsnext.tiffanibova.com/?edition_id=66370d40-699c-11ea-99c6-002590a5ba2d
[2] https://twitter.com/MylesSuer/status/1240710910953443329
[2] https://newmr.org/play-again/cx-ux-and-hx/
[2] https://insurancenewsnet.com/innarticle/pacific-life-undertakes-dramatic-digital-transformation#.XnOJ1dNKimk

Top URLs in Tweet in G5:
[168] -
[44] 2020
[42] blog
[42] external
[40] March
[28] and
[24] Help
[24] Employees
[22] Verint
[21] link&utm_medium=Verint

Top URLs in Tweet in G6:
[3] https://beyondthearc.com/communications/reassure-clients-download3/
[3] https://www.visiblebanking.com/us-challenger-cogni-create-lifestyle-hub-banking/
[2] https://medium.com/@dgingiss/why-customer-experience-is-more-important-right-now-than-ever-before-be34f6e41bab?utm_content=buffer27ef8&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://www.mcorpcx.com/articles/https/www.mcorpcx.com/articles/14-ways-to-enable-digital-customer-experience-transformation?utm_campaign=Forbes-Technology%20Transformation&utm_content=122240960&utm_medium=social&utm_source=twitter&hss_channel=tw-2168917266
[2] https://twitter.com/i/moments/835872183134138368?lang=en-gb
[2] https://www.cloudsense.com/digital-commerce-platform-capabilities/?utm_content=122305981&utm_medium=social&utm_source=twitter&hss_channel=tw-94588943
[2] https://communities.sas.com/t5/community/communitypage?nobounce
[2] https://blogs.sas.com/content/sgf/2020/03/17/coronavirus-support/
[2] https://blogs.sas.com/content/sascom/2020/03/17/caring-for-customers-employees-coronavirus/
[2] https://knowledge.wharton.upenn.edu/article/experience-displaced-quality-job-no-1/

Top URLs in Tweet in G7:
[3] https://www.govevents.com/Okta-Apr16-SM/
[2] https://okt.to/le9KZW
[2] https://qualifiedigital.com/blog/your-cmo-says-we-need-to-be-data-driven-now-what-2/
[1] https://www.tadigital.com/adobe-ascent-offering-summary-b2b/?utm_medium=social&utm_source=twitter&utm_campaign=offering-summary
[1] https://marketingland.com/heres-how-brand-marketers-can-use-immersive-technology-to-build-an-effective-retail-experience-260301?utm_sq=g2zdrigowt&utm_source=Twitter&utm_medium=social&utm_campaign=AdobePartner&utm_content=AdobePartner
[1] https://www.govevents.com/Download-CX-Salesforce-SM/
[1] https://okt.to/UjzG4i
[1] http://r.socialstudio.radian6.com/8445767a-c54a-475e-b9f3-e9f91ff849c1
[1] https://okt.to/q9coOU
[1] https://okt.to/I3SChg

Top URLs in Tweet in G8:
[4] https://www.bankingdive.com/news/banks-need-to-push-digital-offerings-during-covid-19-pandemic-experts-say/574395/
[3] https://www.mediaupdate.co.za/marketing/148153/the-role-of-technology-in-customer-experience?utm_content=122306452&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[3] https://customerthink.com/to-improve-your-customers-experience-improve-your-employees-experience/?utm_content=122480527&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[2] https://www.innovationaus.com/fintech-screen-scraping-scrap-heats-up/
[2] https://iskyresearch.com/
[1] https://www.bbva.com/en/the-fintech-sector-is-only-going-to-expand-and-innovate-faster-and-faster/
[1] https://www.mediapost.com/publications/article/347241/taking-the-work-out-of-the-customer-experience.html
[1] https://www.centerforfinancialinclusion.org/api-deployments-in-inclusive-finance?utm_source=website&utm_campaign=twitter_share
[1] https://www.sap.com/documents/2017/06/66df72fc-c37c-0010-82c7-eda71af511fa.html?infl=9a1b487c-7d60-419f-98b4-1b607e845697&source=social-global-sapbanking-twitter-audienceengagement-training_enablement-unspecified-banking-spr-3209919893&campaigncode=CRM-YD20-SOC-BRSOCPT
[1] https://www.digitalistmag.com/customer-experience/2019/04/10/digitally-fully-automated-claims-is-not-2030-dream-its-possible-today-06197774?source=social-global-sapbanking-twitter-audienceengagement-training_enablement-unspecified-banking-spr-3196888594&campaigncode=CRM-YD20-SOC-BRSOCPT

Top URLs in Tweet in G9:
[10] https://www.linkedin.com/slink?code=eTzv5fp
[8] https://www.forbes.com/sites/forbesagencycouncil/2019/08/05/optimizing-the-customer-experience-with-artificial-intelligence/#768c56945958
[5] https://hbr.org/2018/10/help-your-team-measure-customer-experience-data-more-accurately?utm_sq=g23azc4q64&utm_source=Twitter&utm_medium=social&utm_campaign=Ross-Quintana&utm_content=CustomerExperience
[4] https://www.uctoday.com/contact-centre/analytics/top-5-tips-for-customer-experience-excellence-2020/
[3] https://www.dig-in.com/opinion/how-ai-will-improve-cx-in-insurance
[3] https://medium.com/@SoftClouds/personalization-customer-experience-9ce2566240de?utm_content=122306538&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[2] https://customerthink.com/to-improve-your-customers-experience-improve-your-employees-experience/?utm_content=122480527&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[2] https://www.forbes.com/sites/briansolis/2018/09/24/customer-experience-and-engagement-fuels-the-most-progressive-digital-transformation-strategies/?utm_sq=g23495wia0&utm_source=Twitter&utm_medium=social&utm_campaign=TravisAllenSM&utm_content=CustomerExperience#5479977422de
[2] https://internetofthingsagenda.techtarget.com/blog/IoT-Agenda/As-IoT-grows-advanced-AI-models-are-critical
[2] https://bitpipe.computerweekly.com/data/document.do?res_id=1547573831_782

Top URLs in Tweet in G10:
[1] http://datahacker.rs

Top Domains
Top Domains in Tweet in Entire Graph:
[145] twitter.com
[144] linkedin.com
[125] okt.to
[98] forbes.com
[78] medium.com
[68] dy.si
[63] customerthink.com
[44] constellationr.com
[44] cmswire.com
[44] verint.com

Top Domains in Tweet in G1:
[41] medium.com
[20] forbes.com
[14] tmforum.org
[12] computerweekly.com
[11] aisoma.de
[11] technative.io
[10] iotcentral.io
[10] hackernoon.com
[10] sagiton.pl
[10] crn.com

Top Domains in Tweet in G2:
[47] linkedin.com
[43] dy.si
[31] customerthink.com
[27] twitter.com
[16] callcentrehelper.com
[14] teradata.com
[11] forbes.com
[11] thetaylorreachgroup.com
[9] okt.to
[9] genesys.com

Top Domains in Tweet in G3:
[57] twitter.com
[30] mycustomer.com
[26] beyondphilosophy.com
[26] cx-journey.com
[23] forbes.com
[20] customerthink.com
[19] usafill.com
[15] the-future-of-commerce.com
[14] hyken.com
[12] getfeedback.com

Top Domains in Tweet in G4:
[42] constellationr.com
[11] twitter.com
[7] tiffanibova.com
[4] dangalante.me
[2] newmr.org
[2] insurancenewsnet.com
[2] sviaccelerator.com
[2] linkedin.com
[2] youtube.com
[1] cio.com

Top Domains in Tweet in G5:
[44] verint.com
[28] cmswire.com
[7] speechmatics.com
[6] cxdaily.news
[5] tcn.com
[4] targetgroup.com
[4] nojitter.com
[3] linkedin.com
[3] fonolo.com
[2] medium.com

Top Domains in Tweet in G6:
[25] karlsmith.info
[7] sas.com
[4] linkedin.com
[3] medium.com
[3] beyondthearc.com
[3] visiblebanking.com
[2] mcorpcx.com
[2] twitter.com
[2] cloudsense.com
[2] forbes.com

Top Domains in Tweet in G7:
[12] okt.to
[7] decibelinsight.com
[4] govevents.com
[3] adobe.com
[2] evrythng.com
[2] techcrunch.com
[2] qualifiedigital.com
[1] tadigital.com
[1] marketingland.com
[1] radian6.com

Top Domains in Tweet in G8:
[4] bankingdive.com
[3] co.za
[3] customerthink.com
[2] innovationaus.com
[2] iskyresearch.com
[2] radian6.com
[1] bbva.com
[1] mediapost.com
[1] centerforfinancialinclusion.org
[1] sap.com

Top Domains in Tweet in G9:
[12] forbes.com
[11] linkedin.com
[7] uctoday.com
[5] hbr.org
[3] dig-in.com
[3] medium.com
[2] customerthink.com
[2] marketingdirecto.com
[2] techtarget.com
[2] computerweekly.com

Top Domains in Tweet in G10:
[1] datahacker.rs

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3823] cx
[877] customerexperience
[699] ai
[343] iot
[252] custserv
[246] marketing
[244] custexp
[244] bigdata
[221] fintech
[218] ux



Top Hashtags in Tweet in G1:
[410] ai
[335] cx
[264] iot
[168] bigdata
[141] smartcities
[135] machinelearning
[134] fintech
[110] customerexperience
[102] artificialintelligence
[100] digital

Top Hashtags in Tweet in G2:
[802] cx
[205] customerexperience
[94] customerservice
[82] custserv
[78] contactcenter
[65] cctr
[64] custexp
[61] callcenter
[36] ai
[35] ux

Top Hashtags in Tweet in G3:
[633] cx
[118] customerexperience
[109] custexp
[88] custserv
[45] coronavirus
[33] cctr
[29] covid19
[27] marketing
[25] cxqotd
[22] customerservice

Top Hashtags in Tweet in G4:
[181] cx
[61] ciochat
[34] sales
[31] marketing
[15] customerexperience
[14] cmo
[14] ai
[13] innovation
[12] misinformation
[11] crm

Top Hashtags in Tweet in G5:
[120] cx
[26] analytics
[24] ai
[16] automation
[14] employeeengagement
[13] ivas
[12] customerexperience
[9] wfh
[9] remoteemployees
[8] custserv

Top Hashtags in Tweet in G6:
[75] cx
[43] ux
[35] digitaltransformation
[34] ai
[33] iot
[27] blockchain
[26] businessagility
[26] futureofwork
[25] futurist
[25] thingcoin

Top Hashtags in Tweet in G7:
[99] cx
[45] data
[31] marketing
[29] innovation
[28] fintech
[27] regtech
[27] distributors
[27] luxembourg
[26] visualanalytics
[26] fund

Top Hashtags in Tweet in G8:
[64] cx
[31] bigdata
[12] fintech
[11] finserv
[8] customerexperience
[6] ux
[6] banking
[5] blockchain
[5] business
[5] digital

Top Hashtags in Tweet in G9:
[74] cx
[42] customerexperience
[27] ai
[16] experienciadecliente
[12] employeeexperience
[12] deeplearning
[9] marketing
[8] artificialintelligence
[7] estevirusloparamosunidos
[7] bigdata

Top Hashtags in Tweet in G10:
[56] tech
[49] cx
[48] ar
[47] gym
[47] innovation
[45] future
[45] video
[43] vr
[42] augmentedreality
[42] data

Top Words
Top Words in Tweet in Entire Graph:
[4743] Words in Sentiment List#1: Positive
[1402] Words in Sentiment List#2: Negative
[6] Words in Sentiment List#3: Angry/Violent
[111977] Non-categorized Words
[118124] Total Words
[3822] #cx
[1073] customer
[877] #customerexperience
[703] gt
[699] #ai

Top Words in Tweet in G1:
[470] gt
[410] #ai
[335] #cx
[264] #iot
[195] enricomolinari
[193] mikequindazzi
[178] ronald_vanloon
[168] #bigdata
[149] #
[141] #smartcities

Top Words in Tweet in G2:
[801] #cx
[218] customer
[205] #customerexperience
[130] experience
[94] #customerservice
[92] more
[87] data
[82] #custserv
[79] customers
[78] #contactcenter

Top Words in Tweet in G3:
[634] #cx
[236] customer
[120] experience
[118] #customerexperience
[109] #custexp
[104] cx
[95] customers
[88] #custserv
[64] business
[61] annettefranz

Top Words in Tweet in G4:
[181] #cx
[61] #ciochat
[54] mylessuer
[44] customer
[39] experience
[34] #sales
[33] lnfrance
[31] #marketing
[25] more
[24] today

Top Words in Tweet in G5:
[120] #cx
[66] verint
[54] customer
[35] employees
[32] help
[30] join
[28] webinar
[26] #analytics
[25] work
[24] learn

Top Words in Tweet in G6:
[75] #cx
[43] #ux
[35] #digitaltransformation
[34] #ai
[33] #iot
[27] #blockchain
[26] #businessagility
[26] #futureofwork
[25] #futurist
[25] ubinetus

Top Words in Tweet in G7:
[99] #cx
[62] ume_kyd
[45] #data
[31] #marketing
[29] #innovation
[28] #fintech
[27] award
[27] #regtech
[27] #distributors
[27] #luxembourg

Top Words in Tweet in G8:
[64] #cx
[33] providing
[31] transform
[31] #bigdata
[30] improving
[29] businesses
[29] enhancing
[29] decision
[29] making
[29] smart

Top Words in Tweet in G9:
[74] #cx
[42] #customerexperience
[27] #ai
[16] #experienciadecliente
[14] sap
[12] #employeeexperience
[12] customer
[12] #deeplearning
[12] available
[11] experience

Top Words in Tweet in G10:
[56] #tech
[50] bojanavukov
[49] #cx
[48] #ar
[47] high
[47] tech
[47] #gym
[47] using
[47] motivate
[47] people

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[403] gt,gt
[388] customer,experience
[244] #cx,#customerexperience
[166] #customerexperience,#cx
[141] #ai,#cx
[127] #smartcities,#iot
[108] #custserv,#cx
[93] #cx,#ux
[91] customer,service
[88] #iot,#markeitng

Top Word Pairs in Tweet in G1:
[298] gt,gt
[120] #smartcities,#iot
[101] #ai,#cx
[85] #iot,#markeitng
[85] #markeitng,#digital
[84] intengineering,#smartcities
[83] innovative,way
[83] way,paralell
[83] paralell,parking
[83] parking,fake

Top Word Pairs in Tweet in G2:
[74] customer,experience
[68] #custserv,#cx
[61] #cx,#cctr
[60] #customerexperience,#customerservice
[60] #cctr,#callcenter
[59] #callcenter,#contactcenter
[59] #contactcenter,#customerexperience
[59] #customerservice,#custexp
[53] #customerexperience,#cx
[43] #cx,#customerexperience

Top Word Pairs in Tweet in G3:
[80] customer,experience
[53] #custexp,#cx
[35] #cx,#customerexperience
[30] #cx,#custexp
[28] #cx,#custserv
[25] customer,service
[25] cx,journey
[21] covid,19
[21] teams,many
[20] gt,gt

Top Word Pairs in Tweet in G4:
[23] customer,experience
[16] jcycio,mylessuer
[16] mylessuer,#ciochat
[12] sure,catch
[12] catch,replay
[12] replay,face
[12] face,virulent
[12] virulent,nature
[12] nature,rumors
[12] rumors,lies

Top Word Pairs in Tweet in G5:
[21] join,verint
[21] verint,19
[21] 19,webinar
[21] webinar,thursday
[21] thursday,adapting
[21] adapting,world
[21] world,ways
[21] ways,help
[21] help,employees
[21] employees,work

Top Word Pairs in Tweet in G6:
[29] #cx,#ux
[26] #digitaltransformation,#businessagility
[26] #businessagility,#cx
[25] #ux,#iot
[25] #iot,#ai
[25] #ai,#futurist
[25] #futurist,#futureofwork
[25] #futureofwork,ubinetus
[25] ubinetus,interactionsinc
[25] interactionsinc,#thingcoin

Top Word Pairs in Tweet in G7:
[27] #regtech,ume_kyd
[26] award,#regtech
[26] #fund,#distributors
[24] #distributors,#network
[24] #network,#fintech
[20] #marketing,#luxembourg
[11] #cx,unlock
[11] #ai,#cx
[11] unstructured,#data
[10] everyone,deserves

Top Word Pairs in Tweet in G8:
[29] #bigdata,transform
[29] transform,businesses
[29] businesses,enhancing
[29] enhancing,#cx
[29] #cx,improving
[29] improving,decision
[29] decision,making
[29] making,providing
[29] providing,smart
[29] smart,insights

Top Word Pairs in Tweet in G9:
[14] #customerexperience,#cx
[12] #employeeexperience,#cx
[12] #cx,#customerexperience
[10] customer,experience
[10] #ai,#deeplearning
[10] #deeplearning,#employeeexperience
[10] #cx,oracleai
[10] oracleai,sap_rpa
[10] sap_rpa,sap
[10] sap,ibmdatascience

Top Word Pairs in Tweet in G10:
[47] high,tech
[47] tech,#gym
[47] #gym,using
[47] using,#ar
[47] #ar,motivate
[47] motivate,people
[43] #future,#cx
[42] #augmentedreality,#tech
[42] #tech,#future
[42] #cx,#vr

Top Replied-To
Top Replied-To in Entire Graph:
@mylessuer
@jtwatkin
@cxexcellence
@dgingiss
@nealtopf
@sabiosense
@bherrmann_intl
@mthiele10
@layereddelay
@canviewpoint

Top Replied-To in G1:
@ipfconline1
@fabriziobustama
@ronald_vanloon

Top Replied-To in G2:
@ccweurope

Top Replied-To in G3:
@jtwatkin
@cxexcellence
@dgingiss
@sabiosense
@nealtopf
@unymira_us
@jpaynedigital
@davewallsten
@saplabsindia
@canviewpoint

Top Replied-To in G4:
@mylessuer
@mthiele10
@layereddelay
@escoute1
@topicm
@jcycio

Top Replied-To in G5:
@mayday

Top Replied-To in G9:
@asociacion_dec

Top Mentioned
Top Mentioned in Entire Graph:
@ronald_vanloon
@intengineering
@enricomolinari
@mashable
@fisher85m
@ume_kyd
@mikequindazzi
@antgrasso
@kirkdborne
@annettefranz

Top Mentioned in G1:
@ronald_vanloon
@intengineering
@enricomolinari
@fisher85m
@mashable
@antgrasso
@mikequindazzi
@kirkdborne
@ravikikan
@fisher85

Top Mentioned in G2:
@masfrancesc
@pereion
@babettetenhaken
@stablelogic
@voicesage
@2ring4uc
@a2r_inc
@zaelab
@plumvoice

Top Mentioned in G3:
@annettefranz
@hyken
@stephaniethum
@jtwatkin
@forrester
@customerthink
@jeannebliss
@dgingiss
@futureofcec
@jeanniecw

Top Mentioned in G4:
@mylessuer
@lnfrance
@constellationr
@zendesk
@jcycio
@mthiele10
@tiffani_bova
@lizkmiller
@tjoes_official
@tom_peters

Top Mentioned in G5:
@verint
@amtrak
@gartner_inc
@verintmarylou
@suehussverint
@verintcraigs
@davidwe36209008
@miladantonio
@appian
@nojitter

Top Mentioned in G6:
@ubinetus
@interactionsinc
@userexperienceu
@sassoftware
@travelwithxtina
@betadigitalltd
@cxdaryn
@oschabenberger
@jimmarous
@jaypalter

Top Mentioned in G7:
@ume_kyd
@adobe
@evrythng
@sugarcrm
@puma
@okta
@carahsoft
@econsultancy
@gs1
@marketo

Top Mentioned in G8:
@omkar_raii
@softclouds
@centricdigital
@oraclecx
@wiprodigital
@at_lighthouse
@mediaupdate
@drhiot
@fog
@sapbanking

Top Mentioned in G9:
@sap
@oracleai
@sap_rpa
@ibmdatascience
@ibmwatson
@ritujyoti
@awscl
@jamesvgingerich
@uctodaynews
@softclouds

Top Mentioned in G10:
@bojanavukov
@mashable
@quicktake
@davorjord
@digitalked
@wef
@ronald_vanloon
@mikequindazzi
@enricomolinari
@intengineering

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@americanair
@marshawright
@sectest9
@arkangelscrap
@united
@edinburghwatch
@delta
@chidambara09
@evankirstel

Top Tweeters in G1:
@marshawright
@sectest9
@arkangelscrap
@chidambara09
@evankirstel
@ericdemarylebon
@lorimoreno
@cybersec_feeds
@ndtv
@billnigh

Top Tweeters in G2:
@andysugs
@analyticaglobal
@thestartupper
@1147_001
@bonkurasyacho
@serve4impact
@dogetalist
@justyvette
@rgrissom
@kevin_craine

Top Tweeters in G3:
@dancas2
@rosenchild
@femtech_
@caffreyej
@marshacollier
@morrisons
@gezgintrk
@onang_pribadi
@sabinmarketing
@forbes

Top Tweeters in G4:
@united
@delta
@aldoceccarelli
@ottlegalrebels
@rwang0
@andytoronto
@johnobeto
@holgermu
@ohmyjet
@startupbulletin

Top Tweeters in G5:
@amtrak
@venturebeat
@greentechdon
@industryai
@silicontalent
@flavmartins
@informationage
@gbafreview
@nojitter
@gartner_inc

Top Tweeters in G6:
@edinburghwatch
@thephotohour
@rtehrani
@leimer
@gdpr25thmay18
@psb_dc
@ibn_berlin
@ralexjimenez
@nigelwalsh
@clagett

Top Tweeters in G7:
@_masumi_222
@tess_blue815
@jacobussystems
@techcrunch
@cosmosst012
@hiroktk
@0214towel
@cheleguanaco
@eliaabreu1
@keii09619802

Top Tweeters in G8:
@justbementalist
@mediapost
@shrikant_stpib
@basayya_r
@archonsec
@urbansqr
@konradsanders
@ravi_sc_stpi
@interfima
@r_shankar_gowda

Top Tweeters in G9:
@jamesvgingerich
@googleulv
@roshaundadgreen
@elcorreo_com
@meladalklimat
@grjenkin
@fortivus
@vizworld
@ross_quintana
@jobinindia

Top Tweeters in G10:
@quicktake
@radovanstojano3
@icrowdfundbuzz
@nuonrg
@netclubj1
@syedkami70
@manriquevaldor
@ef5nw7j0a5wvjep
@zorynaodonnell
@halplac


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