#cx, Twitter, 10/27/2019 5:17:51 AM, 214424


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#cx_2019-10-26_21-46-24.xlsx
#cx_2019-10-26_21-46-24.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
October 27, 2019
Short Description:
#cx via NodeXL http://bit.ly/32QRRmQ
@softclouds
@ipfconline1
@ronald_vanloon
@forbes
@jeannebliss
@antgrasso
@hyken
@chidambara09
@evankirstel
@santchiweb

Top hashtags:
#cx
#customerexperience
#ai
#ux
#marketing
#custserv
#fintech
#customerservice
#custexp

Description:
Description
The graph represents a network of 4,035 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 27 October 2019 at 04:47 UTC.

The requested start date was Sunday, 27 October 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 6-hour, 45-minute period from Wednesday, 23 October 2019 at 08:53 UTC to Friday, 25 October 2019 at 15:39 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4035
Unique Edges : 5174
Edges With Duplicates : 2592
Total Edges : 7766
Number of Edge Types : 3
Mentions : 5760
Tweet : 1901
Replies to : 105
Self-Loops : 1901
Reciprocated Vertex Pair Ratio : 0.043613707165109
Reciprocated Edge Ratio : 0.0835820895522388
Connected Components : 967
Single-Vertex Connected Components : 533
Maximum Vertices in a Connected Component : 1910
Maximum Edges in a Connected Component : 4931
Maximum Geodesic Distance (Diameter) : 17
Average Geodesic Distance : 5.516052
Graph Density : 0.000308714219100471
Modularity : 0.610386
NodeXL Version : 1.0.1.421
Data Import : The graph represents a network of 4,035 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 27 October 2019 at 04:47 UTC.

The requested start date was Sunday, 27 October 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 6-hour, 45-minute period from Wednesday, 23 October 2019 at 08:53 UTC to Friday, 25 October 2019 at 15:39 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Followers

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[75] https://twinybots.ch/
[54] -
[19] https://www.wired.com/story/quantum-computers-could-be-true-randomness-generators/
[19] https://builtin.com/artificial-intelligence/ai-in-banking
[16] https://www.forbes.com/sites/bernardmarr/2019/10/11/what-is-machine-vision-and-how-is-it-used-in-business-today/#f7ee10b69396
[13] https://thefinancialbrand.com/71350/ai-machine-learning-analytics-marketing-banking-trends/
[13] https://hyken.com/customer-service-culture/bad-timing-or-bad-decision/
[12] https://www.zdnet.com/article/ai-machine-learning-to-dominate-cxo-agenda-over-next-5-years/?utm_content=104010553&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[12] https://www.cmswire.com/customer-experience/2020-vision-3-customer-experience-trends-well-see-in-the-new-year/
[12] Customer

Top URLs in Tweet in G1:
[9] https://twinybots.ch/
[7] http://mopinion.com/30-best-customer-feedback-tools-an-overview/?utm_content=buffer5f5e5&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/customer-experience-cx-survey-questions/?utm_content=buffer142f9&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/heatmapping-tools-you-might-want-to-try/?utm_content=buffer2399c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/what-is-the-customer-experience-gap/?utm_content=buffer0e12c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://marketplace.mopinion.com/survey-templates/customer-satisfaction-loyalty/?utm_content=buffer272fc&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/top-20-customer-journey-mapping-tools-an-overview/?utm_content=buffer71e22&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/state-of-customer-experience-cx/?utm_content=bufferf6fa5&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/customer-experience-cx-survey-questions/?utm_content=bufferc4c90&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[6] https://sites.ziftsolutions.com/oracle.ziftsolutions.com/ff8081815bb5c43b015bc9761a631ae1?cid=8a99822a6dfd8723016dfded02c37538&url=https%3A%2F%2Fcustomerthink.com%2Fmemory-and-the-customer-experience-timing-is-everything%2F

Top URLs in Tweet in G2:
[40] -
[10] blog
[10] Join
[10] Verint
[10] at
[10] the
[10] Greater
[10] Toronto
[10] Call
[10] Centre

Top URLs in Tweet in G3:
[18] https://builtin.com/artificial-intelligence/ai-in-banking
[11] https://twinybots.ch/
[7] https://www.forbes.com/sites/peterhigh/2019/10/21/breaking-gartner-announces-top-10-strategic-technology-trends-for-2020/
[7] https://www.zdnet.com/article/ai-machine-learning-to-dominate-cxo-agenda-over-next-5-years/?utm_content=104010553&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[6] https://www.salesforce.com/blog/2019/08/marketers-customer-experience-ai.html
[6] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/#33391d73465a
[6] https://www.warc.com/newsandopinion/news/forrester_the_four_dimensions_of_superior_customer_experience/42820?utm_content=104015856&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[5] https://martechseries.com/mts-insights/guest-authors/how-ai-and-data-analytics-improves-your-customer-experience/?utm_content=103915521&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[4] https://thebossmagazine.com/live-chat-customer-service/?utm_content=104014122&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[4] https://www.mckinsey.com/industries/financial-services/our-insights/global-banking-annual-review-2019-the-last-pit-stop-time-for-bold-late-cycle-moves?cid=soc-web

Top URLs in Tweet in G4:
[4] https://www.forbes.com/sites/robertfarrington/2019/07/18/why-fintech-companies-keep-launching-their-own-banking-products/#480084112f5e?_lrsc=0965e14c-0615-491c-a6dd-937f604a24e9&utm_content=buffere74e8&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://www.finextra.com/blogposting/18040/iot---revolution-or-evolution-in-the-financial-services-industry
[3] https://biztechmagazine.com/article/2019/10/why-chatbots-are-gaining-ground-among-financial-services-companies
[3] https://www.bcg.com/en-us/publications/2019/retail-banking-distribution-2025-up-close-personal.aspx
[3] https://www.visionarea.net/articoli-e-news/rilevazione-dati-e-rispetto-della-privacy.kl
[3] http://www.datasciencecentral.com/profiles/blogs/test-or-get-fired-harrah-s-casino-s-amazing-philosophy
[3] https://www2.deloitte.com/us/en/pages/financial-services/articles/infocus-payments-trends.html
[2] https://www.finextra.com/newsarticle/34615/ai-will-drive-productivity-in-the-payments-industry
[2] https://www.bbva.com/en/banking-on-uncertainty/
[2] https://www.mckinsey.com/industries/financial-services/our-insights/global-banking-annual-review-2019-the-last-pit-stop-time-for-bold-late-cycle-moves

Top URLs in Tweet in G5:
[38] https://twinybots.ch/
[9] https://getcodeless.com/blogging-statistics/
[8] https://www.strategy-business.com/article/The-Art-of-Customer-Delight?gko=c540e
[6] http://www.tnsglobal.com/what-we-do/customer-experience?utm_source=Social&utm_medium=twitter
[5] https://www.raconteur.net/future-payments-2019
[5] https://www.statista.com/chart/7951/snapchat-user-growth/
[5] https://www.garyfox.co/canvas-models/growth-marketing-blueprint-canvas/
[4] https://go.forrester.com/event/cx-europe/?utm_source=twitter&utm_medium=social&utm_content=100001005848194&utm_campaign=cxemea19&linkId=100000008699429
[4] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=ppc&utm_campaign=futureofcx
[4] https://www.zdnet.com/article/ai-machine-learning-to-dominate-cxo-agenda-over-next-5-years/?utm_content=104010553&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853

Top URLs in Tweet in G6:
[13] https://www.wired.com/story/quantum-computers-could-be-true-randomness-generators/
[10] https://thefinancialbrand.com/71350/ai-machine-learning-analytics-marketing-banking-trends/
[4] https://www.brianthomas.me/blog/entry/creating-highly-effective-teams?utm_content=bufferc496c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://blog.hubspot.com/customer-success/chatbots-user-experience
[3] https://www.forbes.com/sites/bernardmarr/2019/10/11/what-is-machine-vision-and-how-is-it-used-in-business-today/#f7ee10b69396
[3] https://www.brianthomas.me/blog/entry/ensuring-success-in-your-self-service-strategy?utm_content=bufferc4ba1&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://www.brianthomas.me/blog/entry/bringing-back-the-art-of-customer-service?utm_content=bufferc550b&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://www.cio.com/article/3222445/bringing-your-best-service-delivery-game.html?utm_campaign=buffer
[3] https://www.brianthomas.me/blog/entry/developing-a-customer-experience-strategy?utm_content=buffer52542&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://thefinancialbrand.com/89485/digitization-digitalization-engagement-strategy-customer-experience/?smedia-twt-ambsu

Top URLs in Tweet in G7:
[3] https://www.growth-hackers.net/content-management-systems-changed-business/
[3] https://www.wired.com/story/quantum-computers-could-be-true-randomness-generators/
[2] http://www.datasciencecentral.com/profiles/blogs/test-or-get-fired-harrah-s-casino-s-amazing-philosophy
[2] https://www.linkedin.com/pulse/7-biggest-technology-trends-transform-telecoms-2020-bernard-marr/?trackingId=XYJ3VW6kupBoC8ENcejZYA%3D%3D
[2] https://medium.com/@ThisisZone/friday-five-smart-gumshields-and-electronic-prescriptions-71e98db76619
[2] https://www.forbes.com/sites/bradbirnbaum/2019/08/06/everyone-should-love-customer-service-this-is-why/
[2] https://www.forbes.com/sites/blakemorgan/2019/10/21/20-fresh-examples-of-customer-experience-innovation/
[2] https://paper.li/jonathanlevitt/1312889907?edition_id=baf695d0-f65b-11e9-9c15-0cc47a0d164b
[2] http://mopinion.com/customer-experience-cx-survey-questions/?utm_content=buffer142f9&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://twitter.com/startup_nerd/status/1187677850687676416

Top URLs in Tweet in G8:
[3] https://futurumresearch.com/experience-2030-global-report-customer-experience/
[2] https://www.linkedin.com/pulse/amazon-changing-returns-game-without-consumers-even-demotte-kramer/?published=t&utm_content=bufferf5d13&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://v3b.com/2019/08/customer-education-how-smart-technology-companies-lock-in-value/
[1] https://broadsuite.com/businesses-are-marketing-for-connection/?utm_content=buffer3da97&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://www.sas.com/gms/redirect.jsp?detail=GMS109851_161417&utm_source=twitter&utm_medium=social-sprinklr&utm_content=2745682887&utm_term=2745682887
[1] http://www.informatica.com/lp/the-future-of-customer-engagement_3589.html?source=Social-Twitter
[1] https://www.wired.com/story/quantum-computers-could-be-true-randomness-generators/
[1] https://www.adformatie.nl/digital-transformation-tech/ustomer-experience-2030-wordt-vormgegeven-door-slimme-mac
[1] http://ww31.1800flowers.com/welcome.do?cm_mmc=tagged-_-1800flowerscom-_-na-_-na
[1] https://stores.org/2019/10/15/optimizing-the-language-of-conversation/

Top URLs in Tweet in G9:
[3] https://www.avanade.com/en/clients/aon-australia
[3] https://www.retailtechnologyinsider.com/5-things-todays-pampered-consumer-demands-from-retailers/
[2] https://modernmarketingtoday.com/in-a-content-centric-world-personalization-is-the-key-to-success/
[1] https://okt.to/7Yf6dA
[1] https://www.sugarcrm.com/platform-features/sugar-connect/
[1] https://okt.to/QaXoRN
[1] https://okt.to/qSxoWJ
[1] https://okt.to/Wqsm82
[1] https://okt.to/y9CqRX
[1] https://www.sugarcrm.com/blog/2019/09/05/how-to-make-the-most-out-of-nps-survey-results/

Top URLs in Tweet in G10:
[4] https://www.cmswire.com/customer-experience/2020-vision-3-customer-experience-trends-well-see-in-the-new-year/
[2] https://www.linney.com/make-them-feel/
[1] https://www.cmswire.com/customer-experience/bring-customer-loyalty-under-the-customer-experience-umbrella/?platform=hootsuite&utm_campaign=hootsuite
[1] https://customerthink.com/the-future-of-cx-five-customer-experience-trends-for-2020-and-beyond/?platform=hootsuite&utm_campaign=hootsuite
[1] https://www.cmswire.com/customer-experience/want-to-give-customers-great-iot-experiences-start-with-seamless-interactions/?utm_source=twitter&utm_medium=social&utm_campaign=cm&utm_content=addthis_share:+Want%2520to%2520Give%2520Customers%2520Great%2520IoT%2520Experiences%253F%2520Start%2520With%2520Seamless%2520Interactions#.W_508XWDsoE.twitter
[1] https://www.practicalecommerce.com/live-chat-is-best-tool-for-conversing-with-shoppers
[1] https://cxm.co.uk/makes-happy-customer/?utm_campaign=shareaholic&utm_medium=twitter&utm_source=socialnetwork
[1] https://www.searchenginepeople.com/blog/ai-chatbots-marketing.html?utm_source=twitter&utm_medium=social&utm_campaign=SocialWarfare
[1] https://econsultancy.com/how-digital-transformation-can-revolutionise-marketing/?utm_source=twitter&utm_medium=social&utm_campaign=econ+blog
[1] https://digitalisationworld.com/news/57924/what-will-customer-experience-look-like-in-2030

Top Domains
Top Domains in Tweet in Entire Graph:
[179] linkedin.com
[150] twitter.com
[144] forbes.com
[84] okt.to
[75] customerthink.com
[75] twinybots.ch
[69] mopinion.com
[64] dy.si
[53] mycustomer.com
[46] cmswire.com

Top Domains in Tweet in G1:
[60] linkedin.com
[59] mopinion.com
[41] twitter.com
[27] okt.to
[24] ziftsolutions.com
[24] forbes.com
[17] cmswire.com
[12] dy.si
[11] youtube.com
[9] twinybots.ch

Top Domains in Tweet in G2:
[51] customerthink.com
[49] mycustomer.com
[41] linkedin.com
[35] forbes.com
[30] twitter.com
[27] customerexperienceupdate.com
[23] verint.com
[15] cx-journey.com
[13] customerbliss.com
[13] leaderinsights.co

Top Domains in Tweet in G3:
[26] forbes.com
[18] builtin.com
[12] martechseries.com
[11] twinybots.ch
[8] twitter.com
[7] gartner.com
[7] zdnet.com
[7] mckinsey.com
[6] salesforce.com
[6] warc.com

Top Domains in Tweet in G4:
[13] dy.si
[11] medium.com
[10] forbes.com
[9] linkedin.com
[7] finextra.com
[4] radian6.com
[3] mckinsey.com
[3] biztechmagazine.com
[3] bcg.com
[3] visionarea.net

Top Domains in Tweet in G5:
[38] twinybots.ch
[14] personetics.com
[12] forrester.com
[9] getcodeless.com
[8] strategy-business.com
[7] statista.com
[6] justcall.io
[6] documentmedia.com
[6] tnsglobal.com
[5] raconteur.net

Top Domains in Tweet in G6:
[16] karlsmith.info
[13] wired.com
[13] brianthomas.me
[12] thefinancialbrand.com
[12] forbes.com
[6] cio.com
[5] dy.si
[4] hubspot.com
[4] twitter.com
[3] linkedin.com

Top Domains in Tweet in G7:
[10] mopinion.com
[6] growth-hackers.net
[6] forbes.com
[5] uctoday.com
[4] paper.li
[4] twitter.com
[3] wired.com
[3] linkedin.com
[2] datasciencecentral.com
[2] medium.com

Top Domains in Tweet in G8:
[3] futurumresearch.com
[2] linkedin.com
[2] v3b.com
[1] broadsuite.com
[1] sas.com
[1] informatica.com
[1] wired.com
[1] adformatie.nl
[1] 1800flowers.com
[1] stores.org

Top Domains in Tweet in G9:
[7] okt.to
[5] sugarcrm.com
[4] avanade.com
[4] retailtechnologyinsider.com
[3] twitter.com
[2] linkedin.com
[2] modernmarketingtoday.com
[1] mycustomer.com
[1] techrepublic.com
[1] oracle.com

Top Domains in Tweet in G10:
[11] cmswire.com
[5] westmonroepartners.com
[3] dy.si
[2] linney.com
[2] vault.com
[1] customerthink.com
[1] practicalecommerce.com
[1] co.uk
[1] searchenginepeople.com
[1] econsultancy.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3862] cx
[857] customerexperience
[459] ai
[248] ux
[202] marketing
[202] custserv
[199] fintech
[182] customerservice
[180] custexp
[178] digitaltransformation



Top Hashtags in Tweet in G1:
[807] cx
[212] customerexperience
[73] customer
[50] customerservice
[48] ai
[44] ux
[44] experience
[36] analytics
[33] custserv
[32] callcenter

Top Hashtags in Tweet in G2:
[793] cx
[189] customerexperience
[120] custexp
[118] lifeurope
[98] custserv
[63] teleperformance
[52] customerservice
[33] marketing
[30] ai
[29] cctr

Top Hashtags in Tweet in G3:
[206] cx
[84] customerexperience
[60] ai
[30] technology
[30] fintech
[25] banking
[24] custserv
[18] gartnersym
[17] analytics
[16] digitaltransformation

Top Hashtags in Tweet in G4:
[120] cx
[63] fintech
[59] ai
[42] iot
[36] bigdata
[36] data
[34] tech
[33] ux
[31] innovation
[30] banking

Top Hashtags in Tweet in G5:
[166] cx
[40] customerexperience
[27] fintech
[23] ux
[17] ai
[16] marketing
[13] servicedesign
[12] contentmarketing
[12] leadership
[12] biz

Top Hashtags in Tweet in G6:
[111] cx
[71] ai
[46] digitaltransformation
[45] data
[35] iot
[33] marketing
[33] innovation
[28] chatbots
[27] visualanalytics
[26] smartdata

Top Hashtags in Tweet in G7:
[97] cx
[78] customerexperience
[33] ux
[31] business
[30] userexperience
[21] webdesign
[17] design
[17] ai
[14] technology
[13] startup

Top Hashtags in Tweet in G8:
[51] cx
[21] analyticsx
[5] experience2030
[5] milan
[4] ai
[3] cmo
[2] cio
[2] amazon
[2] ecommerce
[2] martech

Top Hashtags in Tweet in G9:
[72] cx
[41] sugarconnection
[19] paris
[12] crm
[9] sugarsell
[6] customerservice
[5] sugarserve
[5] custserv
[5] custexp
[5] retailers

Top Hashtags in Tweet in G10:
[40] cx
[14] customerexperience
[6] ai
[4] brand
[4] technology
[4] deeplearning
[4] chatbots
[4] digitaltransformation
[3] digital
[3] events

Top Words
Top Words in Tweet in Entire Graph:
[4828] Words in Sentiment List#1: Positive
[1115] Words in Sentiment List#2: Negative
[1] Words in Sentiment List#3: Angry/Violent
[113487] Non-categorized Words
[119430] Total Words
[3861] #cx
[1451] customer
[857] #customerexperience
[852] experience
[516] more

Top Words in Tweet in G1:
[806] #cx
[241] customer
[212] #customerexperience
[153] experience
[87] customers
[73] #customer
[73] more
[69] s
[67] here
[64] cx

Top Words in Tweet in G2:
[795] #cx
[419] customer
[189] #customerexperience
[176] experience
[120] #custexp
[118] #lifeurope
[109] customers
[99] cx
[98] #custserv
[84] hyken

Top Words in Tweet in G3:
[205] #cx
[84] #customerexperience
[79] customer
[60] #ai
[52] cc
[44] experience
[43] jimmarous
[41] future
[39] 2019
[38] 10

Top Words in Tweet in G4:
[120] #cx
[89] more
[81] customer
[81] antgrasso
[72] experience
[63] #fintech
[63] ht
[61] technologies
[60] create
[60] help

Top Words in Tweet in G5:
[166] #cx
[58] customer
[40] #customerexperience
[35] forrester
[31] experience
[30] customers
[27] #fintech
[26] now
[23] #ux
[22] 2019

Top Words in Tweet in G6:
[111] #cx
[71] #ai
[64] ume_kyd
[46] #digitaltransformation
[46] #data
[46] more
[36] ronald_vanloon
[35] #iot
[33] #marketing
[33] #innovation

Top Words in Tweet in G7:
[97] #cx
[78] #customerexperience
[33] #ux
[31] #business
[30] #userexperience
[26] start
[21] #webdesign
[19] startup_nerd
[17] #design
[17] #ai

Top Words in Tweet in G8:
[53] 2030
[51] #cx
[46] experience
[45] danielnewmanuv
[35] great
[35] sassoftware
[34] research
[32] global
[31] report
[28] customer

Top Words in Tweet in G9:
[72] #cx
[41] #sugarconnection
[34] customer
[32] sugarcrm
[19] sugar
[19] #paris
[15] today
[14] talk
[13] magicsoftware
[13] data

Top Words in Tweet in G10:
[40] #cx
[19] customer
[15] cmswire
[15] experience
[14] #customerexperience
[10] linney1851
[9] westmonroe
[8] end
[7] future
[7] see

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[501] customer,experience
[258] #customerexperience,#cx
[235] #cx,#customerexperience
[177] customer,service
[124] gt,gt
[100] #ux,#cx
[96] check,out
[90] #custexp,#cx
[81] learn,more
[77] customer,journey

Top Word Pairs in Tweet in G1:
[111] customer,experience
[91] #customerexperience,#cx
[50] #cx,#customerexperience
[41] #customer,#experience
[25] customer,service
[23] gt,gt
[22] don,t
[21] gt,#cx
[21] #ai,#analytics
[21] #experience,cx

Top Word Pairs in Tweet in G2:
[125] customer,experience
[78] #custexp,#cx
[71] #cx,#customerexperience
[44] #lifeurope,#cx
[43] customer,service
[37] leader,insights
[35] #customerexperience,#cx
[34] shep,hyken
[34] insights,forum
[27] disneyland,paris

Top Word Pairs in Tweet in G3:
[38] #customerexperience,#cx
[36] future,voice
[36] voice,proactive
[36] proactive,engagement
[36] engagement,recommendations
[36] recommendations,opposed
[36] opposed,passive
[36] passive,answers
[36] answers,questions
[35] jimmarous,future

Top Word Pairs in Tweet in G4:
[60] customer,service
[58] gartner,hype
[58] hype,cycle
[58] cycle,highlights
[58] highlights,technologies
[58] technologies,help
[58] help,create
[58] create,broader
[58] broader,more
[58] more,unified

Top Word Pairs in Tweet in G5:
[22] #customerexperience,#cx
[21] customer,experience
[15] find,out
[12] forrester,#cx
[10] #management,#leadership
[10] #ccm,#cx
[10] experience,#customerexperience
[9] #cx,precipice
[9] precipice,tectonic
[9] tectonic,shift

Top Word Pairs in Tweet in G6:
[26] read,more
[18] award,#regtech
[18] #regtech,ume_kyd
[18] #fund,#distributors
[17] #distributors,#network
[17] #network,#fintech
[17] #ai,#digitaltransformation
[16] #iot,#ai
[16] #digitaltransformation,#enterpriseagility
[16] #enterpriseagility,#cx

Top Word Pairs in Tweet in G7:
[19] #cx,#customerexperience
[13] #ux,#userexperience
[13] start,#customerexperience
[13] #customerexperience,work
[13] work,backwards
[13] backwards,#technology
[13] #technology,start
[13] #business,model
[12] startup_nerd,start
[12] start,technol

Top Word Pairs in Tweet in G8:
[38] experience,2030
[18] global,research
[17] research,report
[17] neilcattermull,great
[16] future,#cx
[15] awesome,event
[15] event,week
[15] week,milan
[15] milan,sassoftware
[15] sassoftware,great

Top Word Pairs in Tweet in G9:
[18] #sugarconnection,#paris
[12] magicsoftware,#sugarconnection
[8] #sugarconnection,#cx
[7] customer,data
[6] customer,experiences
[6] #paris,happening
[6] happening,today
[6] today,sponsoring
[6] sponsoring,awesome
[6] awesome,#cx

Top Word Pairs in Tweet in G10:
[11] #cx,#customerexperience
[6] see,new
[5] customer,experience
[5] ll,see
[5] new,year
[4] 2020,vision
[4] vision,3
[4] trends,ll
[4] year,#cx
[4] makes,happy

Top Replied-To
Top Replied-To in Entire Graph:
@realiceposeidon
@utternow
@myheritage
@sugarcrm
@bob_thompson
@blakemichellem
@teleperformance
@botmind_io
@starbucks
@lindakfischer1

Top Replied-To in G2:
@teleperformance
@debbieszumylo
@bob_thompson
@starbucks
@timoelliott
@stephaniethum
@eptica
@blakemichellem
@paulbcooper
@adrianswinscoe

Top Replied-To in G3:
@uber
@gartner_inc
@gartner
@krtkulturtv
@servicenow

Top Replied-To in G4:
@enricomolinari

Top Replied-To in G6:
@bernardmarr

Top Replied-To in G7:
@ibanfirstfrance

Top Replied-To in G9:
@sugarcrm
@zsprackett
@sugarclint
@briansolis
@ljin18

Top Replied-To in G10:
@forrester

Top Mentioned
Top Mentioned in Entire Graph:
@antgrasso
@ume_kyd
@teleperformance
@ronald_vanloon
@danielnewmanuv
@hyken
@jimmarous
@forbes
@forrester
@ipfconline1

Top Mentioned in G1:
@plumvoice
@paulinarendona
@dilam77
@teleopti
@botijaus
@sapupscale
@fincaimpact
@intell_dialogue
@zenoo_tw

Top Mentioned in G2:
@teleperformance
@hyken
@jeannebliss
@verint
@forbes
@customerthink
@annettefranz
@stevenvbe
@jeanniecw
@corinecuissard

Top Mentioned in G3:
@jimmarous
@financial
@servicenow
@ipfconline1
@pierrepinna
@kirkdborne
@gartner_inc
@sap
@evankohn
@builtin

Top Mentioned in G4:
@antgrasso
@fisher85m
@mikequindazzi
@wiprodigital
@adobe
@merkle
@nicolas2pinto
@bristowcolin
@kirkdborne
@vlocity

Top Mentioned in G5:
@forrester
@quadient
@travelwithxtina
@teradata
@personetics
@documentmedia
@allisonylloyd
@noikeanolife
@tamirsigal
@statistacharts

Top Mentioned in G6:
@ume_kyd
@ronald_vanloon
@ubinetus
@paradigminov8
@hubspot
@anilananth
@wired
@soph_bern
@financialbrand
@bernardmarr

Top Mentioned in G7:
@startup_nerd
@startgrowthhack
@jonathanaufray
@uctodaynews
@_kevinlim
@jeffbezos
@theadamgabriel
@ankitc265
@jonnyschneider
@userexpnews

Top Mentioned in G8:
@danielnewmanuv
@sassoftware
@neilcattermull
@futurumresearch
@belfibb
@shellykramer
@wilsonraj
@sasforums
@infa_bigdata
@sarahlamm

Top Mentioned in G9:
@sugarcrm
@magicsoftware
@sitecore
@sugarclint
@zoho
@isridhar
@rolustechcrm
@zsprackett
@avanadeinc
@briansolis

Top Mentioned in G10:
@cmswire
@linney1851
@westmonroe
@lisamloftis
@practicalecomm
@futurumresearch
@tktechnow
@tvwwb
@splicesoftware
@phil_britt

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@virginmedia
@arkangelscrap
@paoloigna1
@jal_official_jp
@piyuanker12
@united
@nosqldigest
@edinburghwatch
@comcastcares

Top Tweeters in G1:
@cas_2050001283
@kobmaxqueen
@iam__network
@thekaushalsoni
@eng470527
@logz05
@dogetalist
@justyvette
@velouk
@aussielarry

Top Tweeters in G2:
@arkangelscrap
@piyuanker12
@united
@evankirstel
@tmobile
@valaafshar
@nationaltrust
@fastcompany
@forbes
@aramex

Top Tweeters in G3:
@tim_fargo
@lorimoreno
@edwardcalame
@calcaware
@rosenthalellery
@akwyz
@gvalan
@rwang0
@grattonboy
@debraruh

Top Tweeters in G4:
@nosqldigest
@chidambara09
@kotaknaren
@pelias01
@fintechna
@cybersec_feeds
@redzoneemb
@mary_b_68
@thecuriousluke
@urfagundem

Top Tweeters in G5:
@ottlegalrebels
@mcdonalds
@santchiweb
@nicochan33
@dmalert
@vladobotsvadze
@amruthasuri
@gdpr25thmay18
@noikeanolife
@ittechbuz

Top Tweeters in G6:
@edinburghwatch
@sam___hurley
@heavenlypapa
@glaciarblue
@ladylisadcantu1
@nathealings
@enrirosasdiaz
@jonathanotcher1
@enriquen
@techpearce2

Top Tweeters in G7:
@startupsbot
@designthinkbot
@ankitc265
@startup_nerd
@robinheed
@prosper_kenn
@claudiomkd
@nyandy777
@startgrowthhack
@jonathanaufray

Top Tweeters in G8:
@johnlusher
@yvesmulkers
@7wdata
@shellykramer
@franzrusso
@newsneus
@mistygirlph
@xzpwedvhhh37i3c
@danielnewmanuv
@vainparadise

Top Tweeters in G9:
@iangertler
@jesus_hoyos
@briansolis
@marketo
@stephanecali
@brentleary
@internet_world
@mashia6
@avanadeinc
@viafirma

Top Tweeters in G10:
@manifattura40
@cmswire
@econsultancy
@sferika
@hirestudios
@steveolenski
@awscloud
@laserfiche
@philippelele
@siriusxmandrew


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