#custserv, Twitter, 4/17/2019 11:54:12 PM, 194107


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#custserv_2019-04-17_16-23-42.xlsx
#custserv_2019-04-17_16-23-42.xlsx
From:
Connected Action NodeXL-Reports
Uploaded on:
April 17, 2019
Short Description:
#custserv via NodeXL http://bit.ly/2V5ARZn
@marshacollier
@billquiseng
@talkdesk
@andrewincontact
@ipfconline1
@mycustomer
@hazloe3
@crm
@callcentericmi
@hyken

Top hashtags:
#custserv
#cx
#cctr
#customerservice
#customerexperience
#custexp
#contactcenter
#ai

Description:
Description
The graph represents a network of 1,602 Twitter users whose recent tweets contained "#custserv", or who were replied to or mentioned in those tweets, taken from a data set limited to a maximum of 18,000 tweets. The network was obtained from Twitter on Wednesday, 17 April 2019 at 23:35 UTC.

The tweets in the network were tweeted over the 9-day, 19-hour, 40-minute period from Monday, 08 April 2019 at 03:42 UTC to Wednesday, 17 April 2019 at 23:23 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1602
Unique Edges : 2025
Edges With Duplicates : 3337
Total Edges : 5362
Self-Loops : 1192
Reciprocated Vertex Pair Ratio : 0.0793942175309775
Reciprocated Edge Ratio : 0.147108843537415
Connected Components : 267
Single-Vertex Connected Components : 149
Maximum Vertices in a Connected Component : 1053
Maximum Edges in a Connected Component : 4384
Maximum Geodesic Distance (Diameter) : 12
Average Geodesic Distance : 4.779157
Graph Density : 0.000917029852596809
Modularity : 0.379934
NodeXL Version : 1.0.1.410

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[27] https://www.talkdesk.com/why-talkdesk/
[21] http://doug-sandler-3bnl.squarespace.com/news/2014/12/29/9-actions-to-go-beyond-customer-expectations
[18] https://www.paycompliment.com/
[16] https://bigstep.com/blog/five-unexpected-uses-of-big-data
[16] http://www.CustomerServiceDaily.com
[16] https://ca.linkedin.com/in/nickkossovan
[15] https://www.i-scoop.eu/digital-transformation/transportation-logistics-supply-chain-management/
[13] https://www.mycustomer.com/content/how-to-deal-with-the-modern-complainer?platform=hootsuite
[10] https://ripl.com/
[10] https://www.mycustomer.com/service/channels/four-reasons-why-2019-could-be-the-year-that-chatbots-grow-up?platform=hootsuite

Top URLs in Tweet in G1:
[27] https://www.talkdesk.com/why-talkdesk/
[16] http://www.CustomerServiceDaily.com
[8] https://contact-center.cioapplications.com/vendor/serenova-a-unified-platform-for-seamless-omni-channel-experience-cid-2869-mid-167.html
[7] https://success.serenova.com/ChannelPartners-2019
[6] https://www.icmi.com/Resources/2019/7-practical-tips-for-improving-the-relationship-between-marketing-and-customer-service
[6] https://www.icmi.com/Resources/2019/how-to-empower-your-agents-to-deliver-5-star-customer-experience
[6] https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=193785
[5] https://www.icmi.com/Resources/2019/the-key-to-improving-contact-center-efficiency
[4] https://www.nojitter.com/contact-center-customer-experience/3-steps-building-strong-contact-center-business-case
[4] https://www.serenova.com/blog/enterprise-connect-2019-voices-from-the-exhibit-floor/?CLS=MKTG_Blog

Top URLs in Tweet in G2:
[6] https://freshdesk.com/customer-service-representative/dealing-with-stress-blog/
[4] https://thedijuliusgroup.com/brilliant-at-the-basics/
[4] https://www.hotelexecutive.com/business_review/6098/guest-service-setting-the-bar-to-be-better-every-day
[4] https://www.aem.org/news/4-psychology-experiments-that-can-strengthen-customer-relationships/
[4] http://stevedigioia.com/blog/3-ways-to-serve-a-customer-even-when-were-not-at-our-best/
[4] http://stevedigioia.com/blog/are-you-putting-too-many-restrictions-on-your-customers/
[4] https://thedijuliusgroup.com/project/customer-service-revolution/
[4] https://hbr.org/2016/09/the-elements-of-value
[3] https://winningatwork.beldinggroup.com/the-extra-mile-in-customer-service/
[3] https://hbr.org/2019/04/why-anxious-customers-prefer-human-customer-service

Top URLs in Tweet in G3:
[5] https://twitter.com/billquiseng/status/1118324840945971202
[2] https://www.linkedin.com/pulse/three-ways-influence-how-your-organization-views-stephanie-thum-ccxp/
[2] https://www.serviceinnovation.org/kcs/
[2] https://twitter.com/RoyAtkinson/status/1118178737047126016
[2] https://twitter.com/RoyAtkinson/status/1118323345894858754
[2] https://twitter.com/ImMarkBernhardt/status/1118326283635777536
[2] https://twitter.com/AlHopper_/status/1118329493830144000
[2] https://www.amazon.com/Ultimate-Online-Customer-Service-Guide/dp/0470637706
[2] http://coolebaytools.com
[2] https://www.successcenter.com/nortrhridge/brands/marsha-collier

Top URLs in Tweet in G4:
[16] https://ca.linkedin.com/in/nickkossovan
[15] http://doug-sandler-3bnl.squarespace.com/news/2014/12/29/9-actions-to-go-beyond-customer-expectations
[10] https://ripl.com/
[4] https://marketing-resultant.de/ebook-customer-service-automation-kostenfreier-download/
[3] https://www.gartner.com/smarterwithgartner/27297-2/?utm_medium=social&utm_source=twitter&utm_campaign=SM_GB_YOY_GTR_SOC_SF1_SM-SWG&utm_content=&sf209277513=1
[3] https://www.gartner.com/smarterwithgartner/top-digital-challenges-for-service-leaders-in-2019/?utm_medium=social&utm_source=twitter&utm_campaign=SM_GB_YOY_GTR_SOC_SF1_SM-SWG&utm_content=&sf207393470=1
[3] https://marketing-resultant.de/instant-messenger-im-kundenservice-wachabloesung-fuers-telefon/
[2] http://shankman.com/cvs-pharmacy-failed-contactless-payments-overthinking/?utm_sq=fom8z0etja
[2] https://dangalante.me/2017/06/23/how-brands-can-serve-challenging-customers-influencers-on-social-media/
[2] https://dangalante.me/2019/01/31/seth-godins-this-is-marketing-what-it-means-for-brands/

Top URLs in Tweet in G5:
[15] https://bigstep.com/blog/five-unexpected-uses-of-big-data
[14] https://www.i-scoop.eu/digital-transformation/transportation-logistics-supply-chain-management/
[9] https://www.entrepreneur.com/article/326649
[8] https://blog.fusebill.com/tips-to-align-your-subscription-business-to-the-needs-of-your-top-customers
[8] https://ziwo.io/
[7] https://www.computerworld.com/article/3384698/artificial-intelligence-helping-help-desk.html
[5] https://www.financialtechnologytoday.com/branches-or-technology-customers-need-both/#.XIYlcop_sco.twitter
[4] https://blog.fusebill.com/8-ways-recurring-billing-best-practices-makes-your-business-bulletproof
[3] https://blog.fusebill.com/customer-centric-approach-leadership?ref=quuu&utm_source=quuu
[2] https://www.careerarc.com/job-listing/vantiv-jobs-sales-operations-analyst-28383790?campaign_id=21000&cb=0&src=1&tx=4h0EenpZxmOCDw&utm_campaign=TW01&utm_medium=TW&utm_source=JC

Top URLs in Tweet in G6:
[7] https://developer.salesforce.com/docs/atlas.en-us.bot_cookbook.meta/bot_cookbook/bot_cookbook_overview.htm
[6] https://www.salesforce.com/blog/2019/04/analysts-future-of-customer-service.html
[3] https://www.salesforce.com/blog/2019/04/service-transformation-from-c-suite.html
[1] https://www.salesforce.com/content/blogs/us/en/2019/04/google-partnership-intelligent-customer-service.html
[1] https://www.salesforce.com/content/blogs/us/en/2019/04/analysts-future-of-customer-service.html
[1] https://sfdc.co/bRHzNv
[1] http://r.socialstudio.radian6.com/3bd18fb2-18b7-4e41-84f1-642584526600
[1] http://r.socialstudio.radian6.com/c87eb142-367e-4b08-b27a-b47703893e67
[1] https://www.salesforce.com/form/service-cloud/3rd-state-of-service
[1] https://www.gartner.com/smarterwithgartner/27297-2/?utm_medium=social&utm_source=twitter&utm_campaign=SM_GB_YOY_GTR_SOC_SF1_SM-SWG&utm_content=&sf209277513=1

Top URLs in Tweet in G8:
[13] https://www.mycustomer.com/content/how-to-deal-with-the-modern-complainer?platform=hootsuite
[10] https://www.mycustomer.com/service/channels/four-reasons-why-2019-could-be-the-year-that-chatbots-grow-up?platform=hootsuite
[9] https://www.mycustomer.com/service/contact-centres/can-robots-and-ai-help-humans-defeat-bad-customer-service?platform=hootsuite
[9] https://www.mycustomer.com/experience/loyalty/10-customer-experience-kpis-that-provide-better-insight-than-nps?platform=hootsuite
[7] https://www.mycustomer.com/service/management/how-do-you-buy-and-implement-a-chatbot-heres-our-2019-guide?platform=hootsuite
[7] https://www.mycustomer.com/service/contact-centres/what-virgin-holidays-three-year-plan-teaches-us-about-building-successful?platform=hootsuite
[6] https://www.mycustomer.com/service/contact-centres/tiago-paiva-ceo-talkdesk-tips-for-buying-a-cloud-contact-centre-platform?platform=hootsuite
[6] https://www.mycustomer.com/resources/contact-centre-technology-barometer-2019?platform=hootsuite
[5] https://www.mycustomer.com/marketing/technology/as-lush-leaves-social-media-what-are-the-pros-cons-of-closing-your-brands?platform=hootsuite
[5] https://www.mycustomer.com/experience/loyalty/what-key-skills-must-customer-success-managers-possess?platform=hootsuite

Top URLs in Tweet in G9:
[3] https://www.surveymonkey.com/r/2019FutureCC_CCP
[3] http://ow.ly/tRyA30k6m7S
[2] http://ow.ly/fjpH30k6m8M
[2] https://workingsolutions.com/whats-the-difference-between-omnichannel-and-multichannel-customer-care-and-why-does-it-matter/?utm_content=88858418&utm_medium=social&utm_source=twitter&hss_channel=tw-43946567
[2] https://www.forbes.com/sites/allbusiness/2019/04/10/customer-service-expectations/
[2] https://twitter.com/GoMindsight/status/1116704520837435392
[1] https://blog.contactcenterpipeline.com/2019/04/its-time-to-rethink-your-approach-to-supporting-customer-service-agents/
[1] https://blog.contactcenterpipeline.com/2019/01/handling-irate-customers-in-the-financial-services-industry/
[1] http://ow.ly/HuqH30k6mbp
[1] https://blog.contactcenterpipeline.com/2019/02/enhancing-customer-service-interactions-with-disc/

Top URLs in Tweet in G10:
[2] https://onholdwith.com/company/?paypal
[1] https://onholdwith.com/company/?pnc_bank
[1] https://onholdwith.com/company/?bank_of_america
[1] https://onholdwith.com/company/?amazon
[1] https://onholdwith.com/company/?british_telecom
[1] https://onholdwith.com/company/?vodafone
[1] https://onholdwith.com/company/?direct_tv
[1] https://onholdwith.com/company/?southwest_airlines
[1] https://onholdwith.com/company/?united_states_postal_service
[1] https://onholdwith.com/company/?royal_mail

Top Domains
Top Domains in Tweet in Entire Graph:
[111] mycustomer.com
[106] twitter.com
[58] forbes.com
[45] careerarc.com
[43] genesys.com
[43] okt.to
[42] lnkd.in
[38] talkdesk.com
[35] icmi.com
[34] techsee.me

Top Domains in Tweet in G1:
[38] talkdesk.com
[30] icmi.com
[20] serenova.com
[18] customerservicedaily.com
[17] fonolo.com
[14] twitter.com
[12] youtu.be
[8] cioapplications.com
[7] nodexlgraphgallery.org
[5] zendesk.com

Top Domains in Tweet in G2:
[32] forbes.com
[15] customerthink.com
[12] thedijuliusgroup.com
[9] twitter.com
[9] hbr.org
[9] business2community.com
[8] stevedigioia.com
[7] hotelexecutive.com
[6] destinationcrm.com
[6] retaildoc.com

Top Domains in Tweet in G3:
[33] twitter.com
[3] youtube.com
[3] forbes.com
[3] amazon.com
[3] coolebaytools.com
[3] successcenter.com
[3] crackthecustomercode.com
[2] linkedin.com
[2] serviceinnovation.org
[2] lnkd.in

Top Domains in Tweet in G4:
[27] careerarc.com
[16] linkedin.com
[15] squarespace.com
[11] po.st
[10] twitter.com
[10] marketing-resultant.de
[10] ripl.com
[10] iconohash.com
[9] lnkd.in
[9] okt.to

Top Domains in Tweet in G5:
[25] lnkd.in
[18] fusebill.com
[18] careerarc.com
[15] bigstep.com
[14] i-scoop.eu
[13] ziwo.io
[9] entrepreneur.com
[9] twitter.com
[7] computerworld.com
[5] financialtechnologytoday.com

Top Domains in Tweet in G6:
[20] salesforce.com
[2] radian6.com
[2] gartner.com
[1] sfdc.co
[1] lnkd.in
[1] venturebeat.com
[1] goquiq.com
[1] twitter.com

Top Domains in Tweet in G8:
[95] mycustomer.com
[9] smartcustomerservice.com
[7] destinationcrm.com
[3] purpleplanet.com
[1] techcrunch.com
[1] nearshoreamericas.com
[1] hbr.org
[1] forrester.com
[1] empirix.com

Top Domains in Tweet in G9:
[12] ow.ly
[11] workingsolutions.com
[11] mattsenkumar.com
[8] contactcenterpipeline.com
[4] surveymonkey.com
[3] forbes.com
[3] twitter.com
[3] gomindsight.com
[3] comm100.com
[1] mycustomer.com

Top Domains in Tweet in G10:
[13] onholdwith.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[2973] custserv
[826] cx
[345] cctr
[323] customerservice
[300] customerexperience
[283] custexp
[206] contactcenter
[195] ai
[126] callcenter
[71] artificialintelligence



Top Hashtags in Tweet in G1:
[299] custserv
[147] cx
[95] cctr
[30] ccaas
[25] cxtour
[19] contactcenter
[18] icmichat
[18] customerservice
[18] customerexperience
[17] theredcarpetway

Top Hashtags in Tweet in G2:
[365] custserv
[130] cx
[109] customerservice
[87] custexp
[75] customerexperience
[19] leadership
[18] training
[18] retail
[16] quotes
[14] cctr

Top Hashtags in Tweet in G3:
[857] custserv
[57] successtrain
[28] cx
[21] customerservice
[6] customerexperience
[4] ecommerce
[4] customersatisfaction
[4] customercare
[3] crm
[3] socialmedia

Top Hashtags in Tweet in G4:
[314] custserv
[70] cx
[60] custexp
[38] customerservice
[34] customerexperience
[19] ai
[17] toronto
[16] linkedin
[16] callcentre
[15] eventprofs

Top Hashtags in Tweet in G5:
[125] custserv
[86] cx
[77] ai
[55] machinelearning
[53] iot
[42] artificialintelligence
[39] security
[39] verint
[39] digital
[39] selfservice

Top Hashtags in Tweet in G6:
[56] custserv
[27] cx
[22] bots
[22] automation
[21] service
[19] customerservice
[11] custexp
[11] digital
[11] tech
[9] braincandy

Top Hashtags in Tweet in G7:
[3] custserv
[2] goldenhearts
[2] bizcollab
[2] mindfit
[2] bethechange
[2] sdgs
[2] twittersmarter
[2] successtrain
[2] thextraordinarionly
[2] hazloe3

Top Hashtags in Tweet in G8:
[112] custserv
[74] cctr
[57] cx
[50] custexp
[19] customerservice
[16] crm
[8] customersuccess
[4] socmed
[4] socialbiz
[4] scrm

Top Hashtags in Tweet in G9:
[81] custserv
[58] cx
[33] cctr
[25] contactcenter
[19] customerexperience
[17] custexp
[11] customerservice
[6] training
[6] custcare
[5] contactcenters

Top Hashtags in Tweet in G10:
[14] custserv
[13] onholdwith

Top Words
Top Words in Tweet in Entire Graph:
[2845] Words in Sentiment List#1: Positive
[907] Words in Sentiment List#2: Negative
[3] Words in Sentiment List#3: Angry/Violent
[66289] Non-categorized Words
[70041] Total Words
[2973] #custserv
[1032] customer
[826] #cx
[651] service
[395] marshacollier

Top Words in Tweet in G1:
[299] #custserv
[164] talkdesk
[147] #cx
[108] customer
[95] #cctr
[63] join
[61] service
[50] leaders
[48] hear
[46] customers

Top Words in Tweet in G2:
[365] #custserv
[182] customer
[130] #cx
[109] #customerservice
[102] service
[87] #custexp
[75] #customerexperience
[57] customers
[53] social
[43] experience

Top Words in Tweet in G3:
[857] #custserv
[344] marshacollier
[209] customer
[187] service
[163] gregortbach
[153] alhopper_
[138] royatkinson
[123] immarkbernhardt
[97] gallifreyan
[91] chat

Top Words in Tweet in G4:
[314] #custserv
[138] customer
[70] #cx
[70] service
[60] #custexp
[43] associate
[39] job
[38] s
[38] #customerservice
[35] more

Top Words in Tweet in G5:
[125] #custserv
[86] #cx
[77] #ai
[55] #machinelearning
[53] #iot
[42] #artificialintelligence
[39] #security
[39] #verint
[39] #digital
[39] #selfservice

Top Words in Tweet in G6:
[56] #custserv
[30] servicecloud
[27] #cx
[26] customer
[26] future
[24] agents
[24] check
[24] out
[23] see
[22] #bots

Top Words in Tweet in G7:
[3] dez_blanchfield
[3] kashthefuturist
[3] amandaray02
[3] nevillegaunt
[3] #custserv
[3] enricomolinari
[2] twitter
[2] stanleywaite1
[2] nexwebsites
[2] jolaburnett

Top Words in Tweet in G8:
[112] #custserv
[74] #cctr
[57] #cx
[50] #custexp
[33] customer
[33] service
[24] mycustomer
[19] #customerservice
[18] chatbot
[17] 2019

Top Words in Tweet in G9:
[81] #custserv
[58] #cx
[43] customer
[33] #cctr
[25] #contactcenter
[19] #customerexperience
[18] more
[17] #custexp
[16] here
[15] tips

Top Words in Tweet in G10:
[14] #custserv
[13] frustrated
[13] people
[13] #onholdwith
[13] others
[13] more
[3] amazon
[2] 2
[2] 5
[2] paypal

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[424] customer,service
[278] #cx,#custserv
[164] #custserv,#cx
[160] customer,experience
[154] #custserv,#custexp
[113] #cctr,#custserv
[98] #custserv,#cctr
[87] #custserv,#customerexperience
[84] #customerservice,#custserv
[74] check,out

Top Word Pairs in Tweet in G1:
[57] #custserv,#cx
[51] customer,service
[42] hear,industry
[42] industry,thought
[42] thought,leaders
[38] #cx,#custserv
[38] contact,center
[35] free,event
[34] event,hear
[34] #cctr,#custserv

Top Word Pairs in Tweet in G2:
[68] #custserv,#custexp
[65] customer,service
[51] #customerservice,#custserv
[31] customer,experience
[30] #custserv,#cx
[29] #customerexperience,#cx
[22] #cx,#custserv
[22] #custserv,#customerexperience
[16] social,come
[16] come,age

Top Word Pairs in Tweet in G3:
[127] customer,service
[64] #custserv,chat
[58] top,10
[57] #successtrain,meet
[57] meet,marshacollier
[57] marshacollier,author
[57] author,48
[57] 48,books
[57] books,1
[57] 1,million

Top Word Pairs in Tweet in G4:
[58] customer,service
[39] #custserv,#custexp
[32] #cx,#custserv
[31] link,bio
[27] click,link
[23] leon,s
[23] service,associate
[20] #custserv,#cx
[19] #custexp,#custserv
[18] customer,expectations

Top Word Pairs in Tweet in G5:
[39] #iot,#security
[39] #security,#artificialintelligence
[37] #ai,#iot
[35] #https,#cx
[30] #selfservice,#digital
[30] #digital,#https
[29] #cx,#speechanalytics
[24] https,t
[24] t,co
[21] #artificialintelligence,#machinelearning

Top Word Pairs in Tweet in G6:
[24] check,out
[21] empowered,#service
[21] #service,agents
[21] agents,#bots
[21] #bots,#automation
[21] #automation,rise
[21] rise,check
[21] out,analyst
[21] analyst,predictions
[21] predictions,see

Top Word Pairs in Tweet in G7:
[2] dez_blanchfield,twitter
[2] twitter,kashthefuturist
[2] kashthefuturist,stanleywaite1
[2] stanleywaite1,amandaray02
[2] amandaray02,nexwebsites
[2] nexwebsites,jolaburnett
[2] jolaburnett,nevillegaunt
[2] #thextraordinarionly,#hazloe3
[2] enricomolinari,fogle_shane
[2] fogle_shane,lovegoldenheart

Top Word Pairs in Tweet in G8:
[48] #custserv,#cctr
[31] #custexp,#cx
[21] #cctr,#custserv
[17] #cx,#custserv
[15] #cctr,#custexp
[14] modern,complainer
[14] #crm,#cctr
[14] #custserv,#customerservice
[13] deal,modern
[13] complainer,advice

Top Word Pairs in Tweet in G9:
[17] #custserv,#cx
[12] customer,experience
[11] #cctr,#custserv
[11] #cx,#custserv
[10] #customerexperience,#custserv
[9] #custserv,#custexp
[9] #cx,#cctr
[7] find,out
[7] out,more
[6] #contactcenter,#custserv

Top Word Pairs in Tweet in G10:
[13] frustrated,people
[13] people,#onholdwith
[13] others,more
[13] more,#custserv
[2] 2,others
[2] 5,others
[2] #onholdwith,paypal
[2] 10,others

Top Replied-To
Top Replied-To in Entire Graph:
@marshacollier
@gregortbach
@royatkinson
@billquiseng
@gallifreyan
@immarkbernhardt
@alhopper_
@ideakid88
@nancyjami
@stephaniethum

Top Replied-To in G1:
@ndytg
@leslieo
@pblackshaw
@callcentericmi
@copc_lezlih
@gregortbach
@chagn0n
@matthewachak
@mind_tools
@dave_ri

Top Replied-To in G2:
@marshacollier
@gregortbach
@royatkinson
@alhopper_
@ideakid88
@stephaniethum
@gallifreyan
@nancyjami
@immarkbernhardt
@dave_dyson

Top Replied-To in G3:
@marshacollier
@gregortbach
@billquiseng
@royatkinson
@gallifreyan
@immarkbernhardt
@alhopper_
@ideakid88
@nancyjami
@stephaniethum

Top Replied-To in G6:
@royatkinson
@tiffani_bova

Top Replied-To in G7:
@dez_blanchfield
@enricomolinari

Top Replied-To in G8:
@ringcentral
@telenetwork
@talkdesk
@mitel
@genesys
@calltower
@uplandsoftware
@logmein
@zappix
@voipstudio

Top Replied-To in G9:
@workingsol

Top Replied-To in G10:
@amazon

Top Mentioned
Top Mentioned in Entire Graph:
@marshacollier
@alhopper_
@gregortbach
@royatkinson
@talkdesk
@immarkbernhardt
@billquiseng
@stephaniethum
@gallifreyan
@serenovashine

Top Mentioned in G1:
@talkdesk
@serenovashine
@toister
@callcentericmi
@leslieo
@hyken
@fonolo
@mitel
@cioapplications
@channel_expo

Top Mentioned in G2:
@billquiseng
@forbes
@marshacollier
@katenasser
@antgrasso
@alhopper_
@freshdesk
@hyken
@royatkinson
@gregortbach

Top Mentioned in G3:
@marshacollier
@alhopper_
@gregortbach
@royatkinson
@immarkbernhardt
@stephaniethum
@gallifreyan
@billquiseng
@_successcenter_
@nancyjami

Top Mentioned in G4:
@sotaconsulting
@petershankman
@oxana_zeitler
@melkettle

Top Mentioned in G5:
@ipfconline1
@richrizzuti
@fusebill
@tiberiujakab
@bigstepinc
@evankirstel
@syedbalkhi
@entrepreneur
@computerworld
@computerworlduk

Top Mentioned in G6:
@servicecloud
@gartner_inc
@drnatalie
@salesforce
@gucci
@forrester
@tiffani_bova
@kateleggett
@rebeccawetteman
@nucleusresearch

Top Mentioned in G7:
@kashthefuturist
@amandaray02
@nevillegaunt
@twitter
@stanleywaite1
@nexwebsites
@jolaburnett
@prachimalik
@psb_dc
@hazloe3

Top Mentioned in G8:
@mycustomer
@complainingcow
@rewgolding
@gerrybuk
@stevenvbe
@pvkannan
@jimtincher
@virginholidays
@martinhw
@carolynblunt

Top Mentioned in G9:
@mattsenkumar
@susanhash
@kayejchapman
@mikeaoki
@customerisfirst
@powerhouse603
@lindahardenccp
@ccpipeline
@cxaccelerator
@kmp603

Top Mentioned in G10:
@paypal
@pncnews
@miss_s
@lindanina21
@bofa_help
@ishcontent
@saraballen
@amazon
@iam_tbreezy
@laninafresa

Top Tweeters
Top Tweeters in Entire Graph:
@xboxsupport
@americanair
@marshawright
@btcare
@sectest9
@united
@delta
@southwestair
@evankirstel
@bofa_help

Top Tweeters in G1:
@globeandmail
@3eani
@hm_custserv
@ucstrategies
@sylviedigiusto
@hyken
@robinheed
@donnacutting
@russlol
@bobsudothis

Top Tweeters in G2:
@united
@mcdonalds
@onang_pribadi
@inc
@forbes
@katenasser
@aldo_zaffalon
@chrisstrub
@aiaddysonzhang
@cmswire

Top Tweeters in G3:
@americanair
@walmart
@rockchristopher
@lndontretweets
@marshacollier
@tom__coleman
@akwyz
@terrinakamura
@shicooks
@johnlusher

Top Tweeters in G4:
@joshuadowidat
@melkettle
@maxgattoni
@wensmith00999
@belfasthourni
@cjfarber
@dogetalist
@jamestownsend
@nikastewart
@theiotwarehouse

Top Tweeters in G5:
@evankirstel
@ottlegalrebels
@chidambara09
@fintechna
@grattonboy
@grattongirl
@yvesmulkers
@santchiweb
@entrepreneur
@spirosmargaris

Top Tweeters in G6:
@venturebeat
@charlieisaacs
@iangertler
@salesforce
@alanlepo
@dhinchcliffe
@wegotthisbaby
@drnatalie
@gartner_inc
@tonyalfidi

Top Tweeters in G7:
@marshawright
@tim_fargo
@rockybalboahp
@ltd_to_two
@gigirules7
@nycremilton
@eldiablo0786
@bionicanadian
@lovegoldenheart
@suziday123

Top Tweeters in G8:
@google
@complainingcow
@mycustomer
@danielal007
@stevenvbe
@virginholidays
@cacananea
@martinhw
@ng_ink
@magento

Top Tweeters in G9:
@sectest9
@b2community
@duche_n
@vivektweetsso
@flexjobs
@costasunglasses
@gomindsight
@ethosuae
@jovb
@customerisfirst

Top Tweeters in G10:
@xboxsupport
@btcare
@southwestair
@bofa_help
@royalmail
@vodafoneuk
@directvservice
@lgbtshinee
@thelaastjedi
@iam_tbreezy