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custexp_2021-11-13_19-55-12.xlsx (experimental version)
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From:
NodeXLExcelAutomator
Uploaded on:
November 14, 2021
Short Description:
custexp via NodeXL https://bit.ly/3qzhIya
@mentalmarketer
@jonpicoult
@debbieszumylo
@dangalante
@hyken
@drnatalie
@this0499154500
@cxconnoisseur
@chidambara09
@colinsataylor

Top hashtags:
#custexp
#cx
#custserv
#customerexperience
#marketing
#customerservice
#sales

Description:
Description
The graph represents a network of 246 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 14 November 2021 at 03:56 UTC.

The requested start date was Sunday, 14 November 2021 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 12-day, 21-hour, 22-minute period from Sunday, 31 October 2021 at 02:19 UTC to Friday, 12 November 2021 at 23:42 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 246
Unique Edges : 175
Edges With Duplicates : 729
Total Edges : 904
Number of Edge Types : 5
Retweet : 214
MentionsInRetweet : 262
Mentions : 198
Tweet : 226
Replies to : 4
Self-Loops : 229
Reciprocated Vertex Pair Ratio : 0.0369127516778524
Reciprocated Edge Ratio : 0.0711974110032362
Connected Components : 33
Single-Vertex Connected Components : 20
Maximum Vertices in a Connected Component : 176
Maximum Edges in a Connected Component : 800
Maximum Geodesic Distance (Diameter) : 8
Average Geodesic Distance : 3.188201
Graph Density : 0.00512692882030861
Modularity : 0.287445
NodeXL Version : 1.0.1.447
Data Import : The graph represents a network of 246 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 14 November 2021 at 03:56 UTC.

The requested start date was Sunday, 14 November 2021 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 12-day, 21-hour, 22-minute period from Sunday, 31 October 2021 at 02:19 UTC to Friday, 12 November 2021 at 23:42 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[12] https://pod.co/science-of-cx/carnelia-ajasin-your-technology-is-being-severely-under-utilized-and-heres-why
[10] https://hbr.org/2021/11/how-direct-to-consumer-brands-can-continue-to-grow
[10] https://www.impressed2obsessed.com/
[10] https://pod.co/science-of-cx/michael-lawder-ai-chat-and-contact-center-agents-evolve
[9] https://www.cmswire.com/digital-experience/what-it-takes-to-build-a-standout-digital-customer-experience/
[7] https://www.linkedin.com/pulse/how-create-marketing-empowers-sales-cx-teams-dan-galante
[6] https://pod.co/science-of-cx/paul-cowan-human-interactions-and-relationships-never-go-our-of-style
[6] https://watermarkconsult.net/blog/2021/10/18/customer-experience-roi-study/
[6] https://www.youtube.com/watch?v=hEFr9lci5U0&feature=youtu.be

[5] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo

Top URLs in Tweet in G1:
[10] https://www.impressed2obsessed.com/
[3] https://www.strategy-business.com/article/Moving-from-customer-centricity-to-customer-advocacy?utm_source=social&utm_medium=social&utm_campaign=PicoultAdvocacy
[3] https://www.destinationcrm.com/Articles/Web-Exclusives/Viewpoints/The-Great-CX-Debate-Should-Customer-Experiences-Be-Effortless-or-Exceptional-149485.aspx
[2] https://www.watermarkconsult.net/blog/2018/11/13/customer-experience-roi-study/
[2] https://www.qualitydigest.com/inside/customer-care-column/how-customers-feel-about-you-lessons-wrap-rage-110121.html
[2] https://www.youtube.com/watch?v=Z2iBxdF1lNg&feature=youtu.be

[1] http://www.linkedin.com/in/dangalante
[1] https://www.marketwatch.com/story/businesses-subject-job-candidates-to-so-many-indignities-and-then-they-wonder-why-they-cant-find-people-11636647343?mod=newsviewer_click
[1] https://twitter.com/JonPicoult/status/1454470436549443590
[1] https://watermarkconsult.net/blog/2019/10/24/the-top-ten-ways-to-spook-your-customers/

Top URLs in Tweet in G2:
[10] https://hbr.org/2021/11/how-direct-to-consumer-brands-can-continue-to-grow
[9] https://www.cmswire.com/digital-experience/what-it-takes-to-build-a-standout-digital-customer-experience/
[4] https://hbr-org.cdn.ampproject.org/c/s/hbr.org/amp/2015/11/how-company-culture-shapes-employee-motivation
[3] https://okt.to/GgrSEX
[3] https://okt.to/HypjWK
[3] https://okt.to/u5SeOa
[3] https://www.linkedin.com/posts/harvard-business-review_the-business-case-for-curiosity-activity-6860472144543920128-S447
[3] https://trib.al/SBRhoFL?utm_medium=tr_social&utm_campaign=site_visitor.unpaid.engagement&utm_source=LinkedIn
[3] https://www.forbes.com/sites/stephanieburns/2021/09/24/3-tips-for-making-customer-service-the-central-focus-of-your-business/?sh=7f75fff5ff58
[3] https://www-gzeromedia-com.cdn.ampproject.org/c/s/www.gzeromedia.com/amp/is-a-robot-coming-for-your-job-kai-fu-lee-explains-ai-2655262560

Top URLs in Tweet in G3:
[4] https://watermarkconsult.net/blog/2021/10/18/customer-experience-roi-study/
[3] https://www.mycustomer.com/marketing/strategy/is-your-business-misrepresenting-older-customers
[3] https://techwireasia.com/2018/10/what-ar-and-vr-can-do-for-your-brand/
[2] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=149744#.YX3CHBfCdU5.twitter
[2] https://doingcxright.com/2021/09/20/not-all-customers-are-created-equal/
[2] https://blog.hubspot.com/service/customer-experience-trends
[2] http://stevedigioia.com/blog/you-need-these-9-5-skills-to-be-friendly-enough-for-the-customer-service-industry/
[2] https://www.mycustomer.com/customer-experience/engagement/the-six-questions-your-ceo-will-ask-before-cx-transformation-is
[1] http://cxpert.com.au/the-ultimate-driver-of-cx-success/
[1] https://www.mycustomer.com/customer-experience/loyalty/how-can-organisations-set-realistic-customer-service-expectations

Top URLs in Tweet in G4:
[4] https://www.forbes.com/sites/shephyken/2021/11/07/the-perfect-customer-letter-seven-lessons-from-ikea/
[1] https://cx-journey.com/2021/11/the-key-to-a-great-customer-experience-is-collaboration.html
[1] https://www.inc.com/jason-aten/lego-customers-lose-millions-of-pieces-a-year-companys-4-word-response-is-best-ive-ever-seen.html
[1] https://www.zdnet.com/article/mcdonalds-just-announced-its-completely-changing-the-customer-experience/
[1] https://dangingiss.com/customer-experience-metrics/
[1] https://www.entrepreneur.com/article/389891
[1] http://cxpert.com.au/the-ultimate-driver-of-cx-success/
[1] https://www.cmswire.com/digital-marketing/where-are-marketing-leaders-focusing-retention-or-acquisition/?utm_source=cmswire.com&utm_medium=web&utm_campaign=cm&utm_content=all-articles-rss
[1] https://advisorpedia.com/advisor-tools/be-sincere-when-you-apologize-when-dealing-with-angry-customers/

Top URLs in Tweet in G5:
[3] https://www.josephmichelli.com/blog/reach-for-common-ground-how-to-deliver-world-class-customer-experiences-leading-the-starbucks-way/
[2] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[2] https://www.josephmichelli.com/blog/mobilize-the-connection-starbucks-way/
[1] https://bit.ly/3pTxYtN
[1] https://anchor.fm/denise-venneri/episodes/S2-Ep21-Design-Thinking-for-RD-Innovation-wSusan-Mayer--Innovation-Advisor-Lead---RTI-Advisors-e19kq6v
[1] https://www.careerarc.com/job-listing/dave-busters-jobs-winner-s-circle-customer-service-41464710?campaign_id=4951&src=102&tx=EBsn3aQr0DJLTQ&utm_campaign=TW102&utm_medium=TW&utm_source=JC
[1] https://www.enterpriseknowhow.ch/en/social-toolset
[1] https://www.careerarc.com/job-listing/aultman-health-foundation-jobs-clerical-intake-home-care-infusion-therapy-39985039?campaign_id=35025&cb=1617373999&src=1&tx=upgtO222wjThjQ&utm_campaign=TW01&utm_medium=TW&utm_source=JC
[1] https://www.careerarc.com/job-listing/aultman-health-foundation-jobs-call-center-representative-41512645?campaign_id=27818&cb=1617373999&src=1&tx=cGKq4xRxaJNeiw&utm_campaign=TW01&utm_medium=TW&utm_source=JC
[1] https://www.givainc.com/blog/index.cfm/2019/2/7/5-ways-to-remedy-a-bad-customer-service-situation?utm_source=twitter&utm_campaign=social&utm_medium=campaign

Top URLs in Tweet in G6:
[6] https://www.linkedin.com/pulse/how-create-marketing-empowers-sales-cx-teams-dan-galante
[6] https://www.youtube.com/watch?v=hEFr9lci5U0&feature=youtu.be

[5] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo
[3] https://dangalante.me/2021/07/29/how-to-create-marketing-that-enables-sales-cx-teams/
[3] https://www.askdangalante.com/post/189719734286/whats-the-future-of-ai-insights-from-the-ai
[2] https://lnkd.in/dH6ntyc
[2] http://www.linkedin.com/in/dangalante
[2] https://www.youtube.com/watch?v=GJSVyprs9DQ&feature=youtu.be

[2] https://www.youtube.com/watch?v=Iws2fPKyty4&feature=youtu.be

[2] https://www.youtube.com/user/TrendSettingSM

Top URLs in Tweet in G7:
[3] https://www.thunderhead.com/resources/reports-and-papers/journey-management-webinar-apac/?utm_campaign=mycwbrapac21&utm_source=twitter&utm_medium=myc&utm_term=&utm_content=webinar
[2] https://www.genesys.com/blog/post/critical-capabilities-for-evaluating-contact-center-vendors
[2] https://aithority.com/robots/automation/contact-centers-offer-a-glimpse-into-the-future-of-ai/
[2] https://www.finextra.com/blogposting/21098/how-human-values-implementation-can-improve-customer-experience-in-financial-services
[1] https://customerthink.com/6-strategies-to-kick-start-your-customer-value-optimization-cvo-strategies/
[1] https://www.genesys.com/blog/post/candid-conversations-personalizing-customer-engagement-with-journey-orchestration
[1] https://www.genesys.com/blog/post/integrating-knowledge-management-in-the-customer-experience
[1] https://www.genesys.com/blog/post/evolve-reporting-and-analytics-to-improve-customer-and-employee-experiences
[1] https://www.genesys.com/blog/post/dont-overcomplicate-your-contact-center-technology
[1] https://www.genesys.com/blog/post/presbyterian-healthcare-services-qa-employee-performance-and-patient-service-go-hand-in-hand

Top URLs in Tweet in G8:
[1] https://www.linkedin.com/pulse/how-spot-opportunity-improve-your-contact-center-michael/

Top URLs in Tweet in G9:
[12] https://pod.co/science-of-cx/carnelia-ajasin-your-technology-is-being-severely-under-utilized-and-heres-why
[10] https://pod.co/science-of-cx/michael-lawder-ai-chat-and-contact-center-agents-evolve
[6] https://pod.co/science-of-cx/paul-cowan-human-interactions-and-relationships-never-go-our-of-style

Top URLs in Tweet in G10:
[1] https://www.igniteyourservice.com/post/3-leadership-lessons-from-halloween
[1] https://podcasts.apple.com/us/podcast/creating-a-culture-of-intentional-hospitality/id1148182610?i=1000540981497

Top Domains
Top Domains in Tweet in Entire Graph:
[29] linkedin.com
[28] pod.co
[26] forbes.com
[22] mycustomer.com
[21] customerthink.com
[17] callcentrehelper.com
[16] youtube.com
[15] mopinion.com
[14] hbr.org
[13] ampproject.org

Top Domains in Tweet in G1:
[10] impressed2obsessed.com
[6] twitter.com
[4] watermarkconsult.net
[3] strategy-business.com
[3] destinationcrm.com
[3] youtube.com
[2] qualitydigest.com
[1] linkedin.com
[1] marketwatch.com
[1] forbes.com

Top Domains in Tweet in G2:
[19] forbes.com
[14] hbr.org
[13] ampproject.org
[11] cmswire.com
[10] mopinion.com
[10] okt.to
[6] customerthink.com
[5] linkedin.com
[4] com.au
[3] mycustomer.com

Top Domains in Tweet in G3:
[11] mycustomer.com
[5] watermarkconsult.net
[5] mopinion.com
[3] hubspot.com
[3] techwireasia.com
[2] destinationcrm.com
[2] doingcxright.com
[2] stevedigioia.com
[1] com.au
[1] callcentrehelper.com

Top Domains in Tweet in G4:
[4] forbes.com
[1] cx-journey.com
[1] inc.com
[1] zdnet.com
[1] dangingiss.com
[1] entrepreneur.com
[1] com.au
[1] cmswire.com
[1] advisorpedia.com

Top Domains in Tweet in G5:
[5] josephmichelli.com
[4] linkedin.com
[3] careerarc.com
[2] givainc.com
[2] codelessplatforms.com
[1] bit.ly
[1] anchor.fm
[1] enterpriseknowhow.ch
[1] focusvision.com
[1] youtube.com

Top Domains in Tweet in G6:
[14] linkedin.com
[12] youtube.com
[10] askdangalante.com
[4] dangalante.me
[2] lnkd.in
[1] forbes.com

Top Domains in Tweet in G7:
[9] genesys.com
[8] mycustomer.com
[7] customerthink.com
[4] thunderhead.com
[2] aithority.com
[2] finextra.com
[1] forbes.com
[1] crmbuyer.com
[1] on24.com
[1] t.co

Top Domains in Tweet in G8:
[1] linkedin.com

Top Domains in Tweet in G9:
[28] pod.co

Top Domains in Tweet in G10:
[1] igniteyourservice.com
[1] apple.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[442] custexp
[329] cx
[232] custserv
[86] customerexperience
[64] marketing
[62] customerservice
[51] sales
[45] designthinking
[44] cctr
[42] contactcenter



Top Hashtags in Tweet in G1:
[48] cx
[46] custexp
[36] custserv
[21] customerexperience
[15] business
[11] books
[9] employeeengagement
[8] hr
[8] customerservice
[7] leadership

Top Hashtags in Tweet in G2:
[129] custexp
[84] cx
[66] custserv
[42] designthinking
[35] ex
[32] infinitejourneys
[31] jtbd
[29] hcd
[27] ai
[25] hx

Top Hashtags in Tweet in G3:
[52] custexp
[35] cx
[12] custserv
[6] leadership
[6] marketing
[5] customerexperience
[4] customer
[3] customercare
[3] onlinejourney
[2] customerservice

Top Hashtags in Tweet in G4:
[22] custexp
[6] cx
[4] custserv
[3] customerexperience
[1] nps
[1] marketing
[1] service

Top Hashtags in Tweet in G5:
[32] custexp
[14] customerservice
[9] cx
[7] custserv
[4] marketing
[4] sales
[4] salesenablement
[3] cxo
[3] starbucks
[3] productmarketing

Top Hashtags in Tweet in G6:
[49] marketing
[45] sales
[30] custexp
[29] cx
[23] tech
[22] productmarketing
[15] salesenablement
[15] technology
[15] bizdev
[14] digitalmarketing

Top Hashtags in Tweet in G7:
[35] custexp
[28] custserv
[27] cx
[1] cxmanagement
[1] cctr

Top Hashtags in Tweet in G8:
[3] contactcenter
[1] customerexperience
[1] custexp
[1] crm

Top Hashtags in Tweet in G9:
[45] cx
[35] custserv
[35] custexp
[35] stevepappas
[19] scienceofcx
[10] contactcenters
[10] podcast

Top Hashtags in Tweet in G10:
[2] custexp
[1] accountability
[1] diversity
[1] inclusion
[1] halloween
[1] hospitality
[1] culture
[1] strategy
[1] mindset
[1] growth

Top Words
Top Words in Tweet in Entire Graph:
[435] #custexp
[327] #cx
[232] #custserv
[172] customer
[86] #customerexperience
[83] experience
[64] #marketing
[62] #customerservice
[61] more
[51] #sales

Top Words in Tweet in G1:
[46] #cx
[46] #custexp
[36] #custserv
[27] obsessed
[26] impressed
[26] book
[21] jonpicoult
[21] #customerexperience
[18] more
[15] customers

Top Words in Tweet in G2:
[122] #custexp
[84] #cx
[66] #custserv
[48] mentalmarketer
[47] customer
[35] #ex
[33] #designthinking
[32] #infinitejourneys
[29] finacle
[29] #jtbd

Top Words in Tweet in G3:
[52] #custexp
[35] #cx
[33] customer
[21] experience
[14] debbieszumylo
[12] #custserv
[10] service
[9] great
[8] customers
[7] neilcdavey

Top Words in Tweet in G4:
[22] #custexp
[14] hyken
[10] friction
[9] convenience
[9] lower
[9] need
[9] go
[9] beyond
[9] really
[9] encourage

Top Words in Tweet in G5:
[32] #custexp
[17] customer
[14] #customerservice
[10] service
[9] #cx
[7] dave
[7] buster's
[7] job
[7] #custserv
[5] winner's

Top Words in Tweet in G6:
[49] #marketing
[45] #sales
[30] #custexp
[29] #cx
[27] dangalante
[23] #tech
[22] #productmarketing
[15] #salesenablement
[15] #technology
[15] #bizdev

Top Words in Tweet in G7:
[35] #custexp
[28] #custserv
[27] customer
[27] #cx
[13] experience
[12] research
[10] genesys
[9] cx
[7] mycustomer
[7] neilcdavey

Top Words in Tweet in G8:
[3] #contactcenter
[3] opportunities
[3] improve
[3] operations
[3] tips
[3] article
[3] help
[2] freedomfirecom

Top Words in Tweet in G9:
[49] episode
[45] #cx
[35] #custserv
[35] #custexp
[35] #stevepappas
[26] dropped
[23] another
[19] #scienceofcx
[17] click
[16] tell

Top Words in Tweet in G10:
[2] many
[2] organizations
[2] talking
[2] creating
[2] culture
[2] hospitality
[2] service
[2] without
[2] clear
[2] vision

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[95] #cx,#custserv
[94] #custserv,#custexp
[79] #cx,#custexp
[64] customer,experience
[57] #custexp,#custserv
[51] #custserv,#cx
[45] #customerservice,#custexp
[38] #cx,#cctr
[37] #cctr,#callcenter
[36] #callcenter,#contactcenter

Top Word Pairs in Tweet in G1:
[38] #cx,#custexp
[31] #custexp,#custserv
[26] impressed,obsessed
[17] book,impressed
[7] learn,more
[6] obsessed,#cx
[6] nov,8pm
[6] #customerexperience,#cx
[6] #custexp,#customerservice
[5] instagram,live

Top Word Pairs in Tweet in G2:
[30] #cx,#custserv
[22] customer,experience
[21] #custserv,#custexp
[19] #cx,#custexp
[16] #hcd,#hx
[15] #custexp,#custserv
[11] #hx,#designthinking
[10] direct,consumer
[10] consumer,brands
[10] brands,continue

Top Word Pairs in Tweet in G3:
[18] customer,experience
[11] #cx,#custexp
[7] customer,service
[7] #custserv,#cx
[6] #custexp,#cx
[4] experience,roi
[4] roi,study
[4] study,jonpicoult
[4] jonpicoult,#custexp
[4] #custexp,#custserv

Top Word Pairs in Tweet in G4:
[9] convenience,lower
[9] lower,friction
[9] friction,need
[9] need,go
[9] go,beyond
[9] beyond,#custexp
[9] #custexp,really
[9] really,encourage
[9] encourage,look
[9] look,internal

Top Word Pairs in Tweet in G5:
[11] #customerservice,#custexp
[10] customer,service
[7] dave,buster's
[5] winner's,circle
[5] circle,customer
[4] captain,customer
[4] service,#customerservice
[4] link,bio
[4] #custexp,#cx
[3] service,dave

Top Word Pairs in Tweet in G6:
[15] #marketing,#sales
[13] #sales,#marketing
[10] #custexp,#cx
[9] create,#marketing
[9] #cx,teams
[8] gain,#marketshare
[8] #sales,#custexp
[8] #marketingtwitter,#salestwitter
[7] #cmo,#cmos
[7] #machinelearning,#tech

Top Word Pairs in Tweet in G7:
[26] #custserv,#custexp
[25] #cx,#custserv
[12] customer,experience
[9] genesys,#cx
[6] myc,editor
[6] editor,neilcdavey
[6] neilcdavey,hosting
[6] hosting,webinar
[6] unveiling,research
[5] webinar,17th

Top Word Pairs in Tweet in G8:
[3] #contactcenter,opportunities
[3] opportunities,improve
[3] improve,operations
[3] operations,tips
[3] tips,article
[3] article,help
[2] freedomfirecom,#contactcenter

Top Word Pairs in Tweet in G9:
[35] #cx,#custserv
[35] #custserv,#custexp
[35] #custexp,#stevepappas
[19] #scienceofcx,dropped
[13] dropped,another
[13] another,listen
[13] listen,episode
[13] episode,join
[13] join,uncover
[13] uncover,secrets

Top Word Pairs in Tweet in G10:
[2] many,organizations
[2] organizations,talking
[2] talking,creating
[2] creating,culture
[2] culture,hospitality
[2] hospitality,service
[2] service,without
[2] without,clear
[2] clear,vision

Top Replied-To
Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@jonpicoult
@dangalante
@debbieszumylo
@hyken
@neilcdavey
@colinsataylor
@carnelliaajasin
@cxpert
@mycustomer

Top Mentioned in G1:
@jonpicoult
@jodipicoult
@destinationcrm
@dorieclark
@stratandbiz
@qualitydigest
@marketwatch
@qualtrics
@xm_institute
@hyken

Top Mentioned in G2:
@mentalmarketer
@debbieszumylo
@cxpert
@jonpicoult
@colinsataylor
@customerexpnews
@abhijith_kd
@finacle
@deniseleeyohn
@kaifulee

Top Mentioned in G3:
@debbieszumylo
@neilcdavey
@jonpicoult
@katenasser
@blakemichellem
@mycustomer
@kendalrodgers_
@cloud_linx
@skipprichard
@cxpert

Top Mentioned in G4:
@hyken
@ikea
@cxpert
@annettefranz
@inc
@mcdonalds
@dgingiss
@entrepreneur
@batemanscott
@cmswire

Top Mentioned in G6:
@dangalante
@nyedtechteacher
@mentalmarketer
@sueduris

Top Mentioned in G7:
@genesys
@neilcdavey
@mycustomer
@customerthink
@finextra
@drnatalie
@hassan_mansoor1
@elevationb2b
@jeffsantelices
@colinshaw_cx

Top Mentioned in G8:
@freedomfirecom
@swinterk
@ccpipeline
@bcstrat
@sallyeaves
@lindagrass0
@marshacollier
@rajwadhwani
@haroldsinnott
@paula_piccard

Top Mentioned in G9:
@carnelliaajasin
@michaellawder
@tabpierce
@paulcowan
@scienceofcx

Top Mentioned in G10:
@servicerecipe
@lakelandchamber
@supportbee
@thinkers360
@survey2c

Top Tweeters
Top Tweeters in Entire Graph:
@sectest9
@uber_support
@chidambara09
@cybersecurityn8
@artificialbra1n
@shieldvoc
@mcdonalds
@dataaugmented
@luciatassan
@gezgintrk

Top Tweeters in G1:
@humanre41270855
@marketwatch
@fortunemagazine
@valuewalk
@robinheed
@ritzcarlton
@kevin_craine
@dorieclark
@nardotrealtor
@jaybaer

Top Tweeters in G2:
@chidambara09
@artificialbra1n
@designthinkbot
@junjudapi
@e_nterdiscipl
@brainroaring
@sprintbaseb
@billquiseng
@realrubberduck1
@customerexpnews

Top Tweeters in G3:
@katenasser
@userexpnews
@blakemichellem
@skipprichard
@cxjourney
@alchemerhq
@debbieszumylo
@attnyatwork
@schulbz
@toister

Top Tweeters in G4:
@mcdonalds
@inc
@entrepreneur
@advisorpedia
@hyken
@annettefranz
@dgingiss
@kiruthulucy
@calinoz
@afolabi_wbo29

Top Tweeters in G5:
@angegagliani
@josephmichelli
@enterknowhow
@danonlinkedin
@givahelpdesk
@codelessap
@callexperts
@tmj_ny_hrta
@tmj_sjc_hrta
@tmj_bna_jobs

Top Tweeters in G6:
@sectest9
@cybersecurityn8
@dataaugmented
@bubbles4tw
@fadanconsultant
@jc_james_clark
@stem_ai
@gosquad22
@cmdatascoop
@borgesmelie

Top Tweeters in G7:
@gezgintrk
@finextra
@colinshaw_cx
@drnatalie
@customerthink
@mycustomer
@genesys
@stevenvbe
@duncledger
@elevationb2b

Top Tweeters in G8:
@marshacollier
@rtehrani
@smallbizrescafe
@bcstrat
@haroldsinnott
@freedomfirecom
@sallyeaves
@paula_piccard
@rajwadhwani
@lindagrass0

Top Tweeters in G9:
@cxconnoisseur
@carnelliaajasin
@scienceofcx
@tabpierce
@martechmike
@paulcowan
@michaellawder

Top Tweeters in G10:
@thinkers360
@servicerecipe
@lakelandchamber
@4xigc
@supportbee
@survey2c


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