The graph represents a network of 4,110 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 20 October 2019 at 04:47 UTC.
The requested start date was Sunday, 20 October 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 5,000.
The tweets in the network were tweeted over the 2-day, 9-hour, 5-minute period from Wednesday, 16 October 2019 at 06:33 UTC to Friday, 18 October 2019 at 15:39 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[474] customer,experience [296] #customerexperience,#cx [247] #cx,#customerexperience [166] gt,gt [124] #cx,#ux [120] learn,more [116] customer,service [116] check,out [109] contact,center [103] #ux,#cx Top Word Pairs in Tweet in G1:
[94] customer,experience [79] #customerexperience,#cx [38] gt,gt [36] #cx,#customerexperience [29] #ux,#cx [23] check,out [23] contact,center [22] learn,more [18] #cx,#ux [17] #customer,#experience Top Word Pairs in Tweet in G2:
[56] gt,gt [45] #cx,#ux [43] artificial,intelligence [41] #ai,#cx [37] #iot,#ai [35] #ai,#digitaltransformation [35] #fintech,#finserv [33] #ux,#cx [32] #digitaltransformation,#enterpriseagility [32] #enterpriseagility,#cx Top Word Pairs in Tweet in G3:
[112] customer,experience [91] #customerexperience,#cx [82] #custexp,#cx [37] #cx,#customerexperience [34] #cx,#custexp [32] #cx,#custserv [26] check,out [25] factors,enhance [24] customer,service [23] #cx,#technology Top Word Pairs in Tweet in G4:
[29] contact,center [21] make,#cx [21] #cx,personal [20] learn,genesys [20] center,ai [19] personal,efficient [19] efficient,satisfying [15] #ccaas,market [14] customer,success [11] create,customer Top Word Pairs in Tweet in G5:
[15] forrester,#cx [11] find,out [7] #cx,undergo [7] undergo,fundamental [7] fundamental,shift [7] shift,enabled [7] enabled,new [7] new,technologies [7] technologies,empowered [7] empowered,changing Top Word Pairs in Tweet in G6:
[12] find,out [9] rise,find [8] #thisjustin,use [8] use,profanity [8] profanity,customers [8] customers,#contactcenter [8] #contactcenter,rise [8] out,latest [8] latest,findings [8] findings,mean Top Word Pairs in Tweet in G7:
[16] teleperformance,innovation [16] innovation,experience [16] experience,center [12] silicon,valley [8] today,silicon [7] bhupender,singh [6] #cx,nhinsight [5] great,#cx [5] #innovation,#cx [5] chairman,ceo Top Word Pairs in Tweet in G8:
[10] diryge,aunque [9] tres,pilares [8] metricool_es,diryge [6] #customer,#experience [6] #experience,#congress [6] #congress,organizado [6] organizado,diryge [6] estefanía,yagüez [6] pilares,fundamentales [6] #cx,#customerexperience Top Word Pairs in Tweet in G9:
[12] customer,experience [8] #cx,#customerexperience [5] call,center [5] adhip_ray,#cx [5] premierpapercm,#cx [4] e,commerce [4] commerce,fulfillment [4] fulfillment,service [4] fulfillment,logistics [4] customer,service Top Word Pairs in Tweet in G10:
[4] full,house [4] house,today [4] today,ccmatalk [4] ccmatalk,s [4] s,future [4] future,retail [4] retail,roundtable [4] roundtable,kicked [4] kicked,benatipsosmori [4] benatipsosmori,davieshickman Top Replied-To in Entire Graph:
Top Replied-To in G2:
Top Replied-To in G3:
Top Replied-To in G4:
Top Replied-To in G5:
Top Replied-To in G6:
Top Replied-To in G7:
Top Replied-To in G8:
Top Mentioned in Entire Graph:
Top Mentioned in G1:
Top Mentioned in G2:
Top Mentioned in G3:
Top Mentioned in G4:
Top Mentioned in G5:
Top Mentioned in G6:
Top Mentioned in G7:
Top Mentioned in G8:
Top Mentioned in G9:
Top Mentioned in G10:
Top Tweeters in Entire Graph:
Top Tweeters in G1:
Top Tweeters in G2:
Top Tweeters in G3:
Top Tweeters in G4:
Top Tweeters in G5:
Top Tweeters in G6:
Top Tweeters in G7:
Top Tweeters in G8:
Top Tweeters in G9:
Top Tweeters in G10: