custserv, Twitter, 11/28/2021 5:07:45 AM, 267077


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custserv_2021-11-27_19-33-04.xlsx
custserv_2021-11-27_19-33-04.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
November 28, 2021
Short Description:
custserv via NodeXL https://bit.ly/3rvaeNt
@hm_custserv
@mentalmarketer
@gregortbach
@botsecx
@grazytgrazynatt
@marshacollier
@crm
@andrewincontact
@influencerprom1
@stephaniethum

Top hashtags:
#custserv
#cx
#customerexperience
#hxd
#retail
#ai
#designthinking
#rox

Description:
Description
The graph represents a network of 1,757 Twitter users whose tweets in the requested range contained "custserv", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 28 November 2021 at 03:38 UTC.

The requested start date was Sunday, 28 November 2021 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 13-day, 6-hour, 11-minute period from Sunday, 14 November 2021 at 01:01 UTC to Saturday, 27 November 2021 at 07:13 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1757
Unique Edges : 1916
Edges With Duplicates : 4400
Total Edges : 6316
Number of Edge Types : 5
Mentions : 1698
Retweet : 839
MentionsInRetweet : 1294
Replies to : 1881
Tweet : 604
Self-Loops : 672
Reciprocated Vertex Pair Ratio : 0.180432020330368
Reciprocated Edge Ratio : 0.305705059203445
Connected Components : 79
Single-Vertex Connected Components : 38
Maximum Vertices in a Connected Component : 879
Maximum Edges in a Connected Component : 3856
Maximum Geodesic Distance (Diameter) : 12
Average Geodesic Distance : 2.794531
Graph Density : 0.000903318065194477
Modularity : 0.327717
NodeXL Version : 1.0.1.447
Data Import : The graph represents a network of 1,757 Twitter users whose tweets in the requested range contained "custserv", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 28 November 2021 at 03:38 UTC.

The requested start date was Sunday, 28 November 2021 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 13-day, 6-hour, 11-minute period from Sunday, 14 November 2021 at 01:01 UTC to Saturday, 27 November 2021 at 07:13 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custserv
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[257] https://www.paycompliment.com/
[124] https://twitter.com/login?redirect_after_login=/messages/compose?recipient_id=808737074
[26] http://customerservicedaily.com
[22] https://www.forbes.com/sites/forrester/2021/11/08/a-new-era-in-customer-experience-management-predictive/?sh=3f0b23e721dex
[21] https://www.forbes.com/sites/garydrenik/2021/09/22/the-future-of-work-is-in-flux-heres-what-the-latest-data-says-is-next-for-employers-and-employees/?sh=3adf31212a72
[17] https://cx-journey.com/2021/11/5-things-everyone-gets-wrong-about-customer-service.html
[13] https://www.helpscout.com/blog/social-media-customer-service/
[13] https://www.helpscout.com/blog/faq-examples/
[13] https://mentalmarketer.wordpress.com/2021/11/20/the-business-case-for-experience-equity-rox/
[13] https://www.linkedin.com/events/speakerseries-masteranddelivers6863894007152488448/

Top URLs in Tweet in G1:
[124] https://twitter.com/login?redirect_after_login=/messages/compose?recipient_id=808737074
[11] http://bit.ly/2t18SJI
[6] http://www.hm.com/
[4] https://www2.hm.com/es_mx/customer-service/returns/online-purchases.html
[3] https://www2.hm.com/es_mx/customer-service/contact-form.html
[3] http://hm.com
[3] https://www.hm.com/entrance.ahtml?orguri=%2Fcontact
[2] https://www2.hm.com/en_gb/customer-service/returns.html
[2] https://www2.hm.com/tr_tr/customer-service/contact.html
[2] https://www2.hm.com/it_it/service-clients/contact.html

Top URLs in Tweet in G2:
[26] http://customerservicedaily.com
[22] https://www.forbes.com/sites/forrester/2021/11/08/a-new-era-in-customer-experience-management-predictive/?sh=3f0b23e721dex
[17] https://www.forbes.com/sites/garydrenik/2021/09/22/the-future-of-work-is-in-flux-heres-what-the-latest-data-says-is-next-for-employers-and-employees/?sh=3adf31212a72
[16] https://cx-journey.com/2021/11/5-things-everyone-gets-wrong-about-customer-service.html
[13] https://mentalmarketer.wordpress.com/2021/11/20/the-business-case-for-experience-equity-rox/
[10] https://www.linkedin.com/posts/lukesoon_alwaysamazing-cx-custserv-activity-6864778933141938177-pSwD
[10] https://www.forbes.com/sites/bernardmarr/2021/11/08/the-8-biggest-consumer-and-customer-experience-trends-in-2022/?sh=1aed8fbe4cfe
[8] https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2021/11/16/where-seamless-digital-experience-meets-the-human-touch-in-customer-experience/?sh=3af8a0f68dd3
[7] https://www.forbes.com/sites/sap/2021/11/02/winning-the-streaming-wars-with-great-customer-experience/
[7] https://www.forbes.com/sites/forbesagencycouncil/2019/12/06/what-western-brands-can-learn-from-china-about-customer-experience/?sh=8b3d7ff30441

Top URLs in Tweet in G3:
[13] https://www.linkedin.com/events/speakerseries-masteranddelivers6863894007152488448/
[9] https://thetaylorreachgroup.com/bright-spots-for-customer-service/
[5] https://gizmodo.com/beware-of-flying-phones-instagram-has-announced-a-new-1848080355
[4] https://thetaylorreachgroup.com/contact/
[3] https://www.nytimes.com/2021/11/12/travel/airline-customer-service-covid.html?unlocked_article_code=AAAAAAAAAAAAAAAACEIPuonUktbfqohlSVUaASbJR9E5oxnBjPnVxL06izr1MTOJTjNP1aEODpKe-kzAIKFkedo_mTSHQdsLeJkeeMtP9M4NdUp8V1vv5ZKehJUOJyhy94_tVD5ugp-IVu1h-3q3NDXmbe4vlLT6tEzXYGe9WaXf0XElNx8l9cU-DSyi3nQLzqnHFOFniJIpjbp6WMcMFXpXbzKKvvLrFx19JN2BCxjW4QE9UOtbMirByZ_es_lTNVUPVi-VCS938m0-69tDONsIP6aZLh8oeMr2g7x5GXW-WzMPIaIJy4UmdMu5C1ks&smid=url-share
[2] https://www.wired.com/story/delivery-apps-age-old-idea-takeout/?utm_source=nl&utm_brand=wired&utm_mailing=WIR_Daily_111821_FastForward&utm_campaign=aud-dev&utm_medium=email&bxid=5cec267624c17c4c645f7396&cndid=56923934&hashc=50b2d46ebfbeff399effd6edf7f7f3bb1a90371d86f32ec647467f26f00289b3&esrc=&source=EDT_WIR_NEWSLETTER_0_TRANSPORTATION_ZZ&utm_term=WIR_TopClickers_EXCLUDE_Transportation
[2] https://www.contactcenterworld.com/worldawards/industry-champ.aspx?id=a7594acf6723453281925e76b948342a#divStartOfContent
[2] https://www.successcenter.com/nortrhridge/brands/marsha-collier
[2] https://link.medium.com/Nt9fZY7dclb#humor
[1] https://twitter.com/complexified/status/1460779270964490242

Top URLs in Tweet in G4:
[5] https://play.google.com/store/apps/details?id=com.tpt.datarecovry.phonememory
[3] https://play.google.com/store/apps/details?id=com.tikinc.videodownloader.fastdownloader.freedownloader
[2] https://www.forbes.com/sites/garydrenik/2021/09/22/the-future-of-work-is-in-flux-heres-what-the-latest-data-says-is-next-for-employers-and-employees/?sh=3adf31212a72
[1] https://twitter.com/wanderingstarz1/status/1464324453861670921?s=20
[1] https://www.forbes.com/sites/forbesagencycouncil/2019/12/06/what-western-brands-can-learn-from-china-about-customer-experience/?sh=8b3d7ff30441

Top URLs in Tweet in G5:
[1] https://twitter.com/hm_custserv/status/1462066399950606348
[1] http://www.hrs.com/it/
[1] https://twitter.com/tamil_labour/status/1446353625865809923
[1] https://twitter.com/tamil_labour/status/1446353621935792129

Top URLs in Tweet in G6:
[257] https://www.paycompliment.com/

Top URLs in Tweet in G7:
[4] https://cct.cct-solutions.com/de-de/workforce-engagement?utm_campaign=Landing%20page%20visitors&utm_content=182607993&utm_medium=social&utm_source=linkedin&hss_channel=lcp-2460326
[2] https://www.fusebill.com/are-you-driving-away-your-customers-infographic
[2] https://blog.fusebill.com/customer-success-support-saas-subscription-business-model
[1] https://cielomobile.com/what-makes-cielos-sms-better/
[1] https://www.strategy-business.com/article/Moving-from-customer-centricity-to-customer-advocacy?utm_source=social&utm_medium=social&utm_campaign=PicoultAdvocacy
[1] https://www.givainc.com/blog/index.cfm/2019/9/12/4-compelling-reasons-to-make-giva-your-service-management-solution?utm_source=twitter&utm_campaign=social&utm_medium=campaign
[1] https://www.givainc.com/blog/index.cfm/2019/5/31/4-proven-ways-to-achieve-proactive-customer-service?utm_source=twitter&utm_campaign=social&utm_medium=campaign
[1] https://www.forbes.com/sites/christopherelliott/2021/01/28/this-is-how-the-pandemic-improved-customer-service/
[1] http://www.franksonnenbergonline.com/blog/45-surefire-ways-to-torpedo-a-customer-relationship/?utm_content=buffer67f30&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://supporthacker.com/?read=https%3A%2F%2Fcx%2Djourney.com%2F2021%2F11%2F5%2Dthings%2Deveryone%2Dgets%2Dwrong%2Dabout%2Dcustomer%2Dservice.html

Top URLs in Tweet in G8:
[2] https://www.raconteur.net/infographics/talk-to-the-bot
[1] https://block.fiverr.com/?url=aHR0cDovL3d3dy5maXZlcnIuY29tL3NoYXJlL3h5TmVyUT8=&uuid=75c00c8b-4bbb-11ec-a935-555873537a43&vid=

Top URLs in Tweet in G9:
[6] https://www.callcentrehelper.com/tips-for-coaching-remote-agents-200989.htm
[4] https://event.on24.com/wcc/r/3508672/E983BFA6B96745B448257AABAF8EB8F2
[4] https://www.callcentrehelper.com/empathy-customer-experience-new-metric-199461.htm
[4] https://www.callcentrehelper.com/multichannel-contact-centres-voice-remains-the-channel-of-choice-199213.htm
[3] https://www.mycustomer.com/service/contact-centres/is-your-customer-service-ready-for-the-voicebot-era
[3] https://www.mycustomer.com/customer-experience/loyalty/cx-lessons-from-2021s-biggest-brand-builders
[3] https://www.callcentrehelper.com/ai-adoption-in-contact-centres-199481.htm
[3] https://www.callcentrehelper.com/the-biggest-problems-facing-contact-centres-today-199097.htm
[3] https://www.callcentrehelper.com/10-best-practices-to-improve-customer-experience-200629.htm
[3] https://www.callcentrehelper.com/key-customer-management-trends-2022-200737.htm

Top URLs in Tweet in G10:
[7] -
[7] Customer
[1] https://www.contactcenterpipeline.com/Article/hanging-on-the-telephone
[1] https://www.contactcenterpipeline.com/Article/lifting-innovation-with-cloud-wfm
[1] https://www.contactcenterpipeline.com/Article/will-video-kill-the-call-center-agent
[1] https://www.contactcenterpipeline.com/Article/whats-in-store-for-holiday-retail-cx
[1] https://www.contactcenterpipeline.com/Article/three-rules-to-win-the-2021-holiday-season
[1] https://www.contactcenterpipeline.com/Article/mastering-the-hybrid-retail-experience
[1] https://twitter.com/ventanaresearch/status/1462844341588795400
[1] https://twitter.com/ventanaresearch/status/1459960613728358409

Top Domains
Top Domains in Tweet in Entire Graph:
[257] paycompliment.com
[180] twitter.com
[147] forbes.com
[97] linkedin.com
[82] careerarc.com
[53] hm.com
[33] helpscout.com
[32] callcentrehelper.com
[26] customerservicedaily.com
[20] cx-journey.com

Top Domains in Tweet in G1:
[128] twitter.com
[53] hm.com
[14] bit.ly
[4] hmgroup.com
[1] youcanbook.me
[1] hmlovesmedellin.com
[1] 99minutos.com
[1] parcellab.com
[1] customerservice.sg
[1] page.shopping

Top Domains in Tweet in G2:
[137] forbes.com
[77] linkedin.com
[28] twitter.com
[26] customerservicedaily.com
[19] wordpress.com
[19] cx-journey.com
[16] hbr.org
[12] mit.edu
[11] genesys.com
[10] customerthink.com

Top Domains in Tweet in G3:
[14] linkedin.com
[13] thetaylorreachgroup.com
[11] twitter.com
[5] gizmodo.com
[3] nytimes.com
[3] fonolo.com
[2] wired.com
[2] contactcenterworld.com
[2] successcenter.com
[2] medium.com

Top Domains in Tweet in G4:
[8] google.com
[3] forbes.com
[1] twitter.com

Top Domains in Tweet in G5:
[3] twitter.com
[1] hrs.com

Top Domains in Tweet in G6:
[257] paycompliment.com

Top Domains in Tweet in G7:
[23] careerarc.com
[13] iconohash.com
[6] cct-solutions.com
[4] fusebill.com
[3] forbes.com
[3] okt.to
[3] callcenterhosting.com
[3] gomindsight.com
[2] givainc.com
[2] bit.ly

Top Domains in Tweet in G8:
[2] raconteur.net
[1] fiverr.com

Top Domains in Tweet in G9:
[32] callcentrehelper.com
[8] postbeyond.com
[6] mycustomer.com
[4] on24.com
[2] hbit.ly
[2] forbes.com
[1] ow.ly
[1] cx-journey.com

Top Domains in Tweet in G10:
[8] ventanaresearch.com
[6] contactcenterpipeline.com
[4] twitter.com
[1] okt.to

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[1854] custserv
[662] cx
[406] customerexperience
[258] hxd
[246] retail
[227] ai
[225] designthinking
[201] rox
[200] infinitejourneys
[193] custexp



Top Hashtags in Tweet in G1:
[3] hm
[1] hmxme
[1] earlyapp20
[1] h
[1] latedelivery
[1] customerservice
[1] vodafone
[1] pazartesi
[1] iyihaftalar
[1] ultimavez

Top Hashtags in Tweet in G2:
[859] custserv
[508] cx
[253] hxd
[221] designthinking
[200] infinitejourneys
[197] rox
[159] metacx
[159] ai
[128] custexp
[120] ex

Top Hashtags in Tweet in G3:
[352] custserv
[41] cx
[40] customerservice
[30] callcenter
[30] cctr
[28] customerexperience
[28] custexp
[22] contactcenter
[15] successtrain
[13] ptbo

Top Hashtags in Tweet in G4:
[69] influencerpromotion
[63] promoedutech
[61] signup
[57] cybersecurity
[47] ai
[46] thepromoedutechplatform
[45] yourplatformwiththeheart
[45] tech
[40] iot
[39] yourpromoedutecheacademy

Top Hashtags in Tweet in G5:
[3] onlineshopping
[3] fashion
[2] fake
[2] ripoff
[2] fakeproduct
[2] india
[2] indian
[2] fashionstyle
[2] fashionista
[2] fashionweek

Top Hashtags in Tweet in G6:
[258] custserv
[250] customerexperience
[233] retail
[7] burger
[6] customerfeedback
[5] food
[2] praise
[2] grill
[2] pizza
[2] jumpburger

Top Hashtags in Tweet in G7:
[90] custserv
[23] cx
[17] customerservice
[8] callcenter
[6] customerexperience
[6] business
[6] agriculture
[6] orscheln
[6] cctsolutions
[6] smartintegrations

Top Hashtags in Tweet in G8:
[16] business
[15] marketing
[10] quote
[10] strategy
[9] custserv
[6] cx
[6] ai
[5] machinelearning
[4] digitalmarketing
[4] artificialintelligence

Top Hashtags in Tweet in G9:
[54] custserv
[27] cx
[26] cctr
[6] custexp
[5] customerservice
[2] webinar
[2] techtrends
[2] cop26
[2] environment
[2] loyaltyprogrammes

Top Hashtags in Tweet in G10:
[19] custserv
[18] cx
[9] cctr
[9] contactcenter
[6] customerservice
[6] customersuccess
[6] customerexperience
[6] callcenter
[3] martech
[3] css

Top Words
Top Words in Tweet in Entire Graph:
[1854] #custserv
[749] hm_custserv
[662] #cx
[419] customer
[412] please
[406] #customerexperience
[398] hi
[388] dm
[321] order
[313] service

Top Words in Tweet in G1:
[615] hm_custserv
[385] hi
[384] please
[380] dm
[277] order
[257] address
[249] soon
[224] email
[218] sorry
[184] name

Top Words in Tweet in G2:
[859] #custserv
[508] #cx
[270] mentalmarketer
[253] #hxd
[221] #designthinking
[203] customer
[200] #infinitejourneys
[197] #rox
[160] marshacollier
[159] #metacx

Top Words in Tweet in G3:
[352] #custserv
[102] marshacollier
[93] gregortbach
[64] complexified
[60] customer
[57] markc_avgi
[49] service
[41] #cx
[40] #customerservice
[30] immarkbernhardt

Top Words in Tweet in G4:
[102] grazytgrazynatt
[69] #influencerpromotion
[63] #promoedutech
[61] #signup
[57] #cybersecurity
[54] influencerprom1
[47] #ai
[46] #thepromoedutechplatform
[45] #yourplatformwiththeheart
[45] #tech

Top Words in Tweet in G5:
[89] hm_custserv
[51] hm
[35] hmindia
[34] order
[25] still
[25] refund
[20] id
[15] service
[14] please
[12] return

Top Words in Tweet in G6:
[258] #custserv
[257] congrats
[250] #customerexperience
[233] #retail
[175] top
[175] rating
[80] feedback
[66] lowes
[31] bunnings
[26] vic

Top Words in Tweet in G7:
[90] #custserv
[32] customer
[23] #cx
[21] service
[19] orscheln
[17] #customerservice
[14] conversation
[13] report
[12] customers
[12] daily

Top Words in Tweet in G8:
[20] best
[16] #business
[15] #marketing
[11] andrewincontact
[10] feel
[10] marketing
[10] great
[10] #quote
[10] rubaia276
[10] #strategy

Top Words in Tweet in G9:
[54] #custserv
[31] callcentrehelp
[27] #cx
[26] #cctr
[23] customer
[22] contact
[14] 2022
[13] cx
[13] experience
[13] digi_desk

Top Words in Tweet in G10:
[19] #custserv
[18] #cx
[11] kdawsonvr
[9] #cctr
[9] #contactcenter
[9] customer
[6] #customerservice
[6] #customersuccess
[6] #customerexperience
[6] #callcenter

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[407] #cx,#custserv
[240] #retail,#custserv
[227] #customerexperience,#retail
[210] customer,service
[188] #hxd,#designthinking
[175] top,rating
[172] rating,#customerexperience
[159] full,name
[125] chat,soon
[118] order,number

Top Word Pairs in Tweet in G1:
[159] full,name
[125] chat,soon
[117] order,number
[112] send,dm
[111] sorry,hear
[100] name,email
[95] please,dm
[90] hi,sorry
[87] please,send
[78] hm_custserv,hi

Top Word Pairs in Tweet in G2:
[348] #cx,#custserv
[184] #hxd,#designthinking
[110] #metacx,#infinitejourneys
[93] customer,service
[66] #custserv,#custexp
[53] #metaxm,#infinitejourneys
[50] #custserv,#hxd
[47] #ex,#rox
[45] #custserv,#ex
[43] #custserv,#cx

Top Word Pairs in Tweet in G3:
[43] customer,service
[30] #custserv,#cx
[28] #customerexperience,#customerservice
[21] #custserv,chat
[20] fastest,hour
[20] hour,twitter
[19] twitter,#custserv
[19] #cx,#cctr
[19] #cctr,#callcenter
[19] #callcenter,#contactcenter

Top Word Pairs in Tweet in G4:
[48] #promoedutech,#influencerpromotion
[40] ℹ,#cybersecurity
[35] #influencerpromotion,#ai
[35] #ai,#iot
[35] #iot,#tech
[34] #yourplatformwiththeheart,#promoedutech
[32] #signup,#thepromoedutechplatform
[29] join,#yourpromoedutecheacademy
[29] #yourpromoedutecheacademy,visit
[29] visit,#yourpromoedutecheshop

Top Word Pairs in Tweet in G5:
[20] hm_custserv,hmindia
[20] hm_custserv,hm
[15] order,id
[14] hm,hm_custserv
[13] hmindia,hm_custserv
[11] received,refund
[9] refund,order
[8] hmsouthkorea,hm_custserv
[8] hm,크리스마스
[8] 크리스마스,트리

Top Word Pairs in Tweet in G6:
[233] #retail,#custserv
[227] #customerexperience,#retail
[175] top,rating
[172] rating,#customerexperience
[76] feedback,#customerexperience
[16] nsw,top
[16] vic,top
[10] vic,feedback
[8] qld,feedback
[7] #customerexperience,#burger

Top Word Pairs in Tweet in G7:
[16] customer,service
[16] #cx,#custserv
[12] daily,conversation
[12] conversation,report
[12] report,ready
[12] ready,#custserv
[12] #custserv,nov
[7] learn,more
[7] orscheln,farm
[7] farm,home

Top Word Pairs in Tweet in G8:
[10] best,#marketing
[10] #marketing,feel
[10] feel,marketing
[10] marketing,great
[10] great,#quote
[10] #quote,rubaia276
[10] rubaia276,best
[10] best,#business
[10] #business,#strategy
[10] #strategy,less

Top Word Pairs in Tweet in G9:
[23] #cctr,#custserv
[19] callcentrehelp,#cctr
[16] #cx,#custserv
[12] customer,experience
[10] contact,centres
[10] callcentrehelp,#cx
[9] cx,leaders
[9] contact,centre
[8] customer,service
[6] #custexp,#custserv

Top Word Pairs in Tweet in G10:
[8] #custserv,#cx
[7] #cctr,#custserv
[7] #cx,#contactcenter
[6] #contactcenter,#customerservice
[6] #customerservice,#customersuccess
[6] #customersuccess,#customerexperience
[6] #customerexperience,#callcenter
[3] customer,experience
[3] analyst,perspective
[3] perspective,kdawsonvr

Top Replied-To
Top Replied-To in Entire Graph:
@hm_custserv
@marshacollier
@gregortbach
@markc_avgi
@complexified
@immarkbernhardt
@kevinoinsc
@ideakid88
@lindasherman
@hm

Top Replied-To in G1:
@hm_custserv
@superdaddieslit
@alokeg
@charlie_lilleyy
@raquelbastidas
@dulce_mvz
@chuyromanov
@izzln13
@maldit0am0r
@rhiangibson_

Top Replied-To in G2:
@marshacollier
@gregortbach
@complexified
@hyken
@markc_avgi
@ideakid88
@lindasherman
@kevinoinsc
@immarkbernhardt
@dreavilleneuve

Top Replied-To in G3:
@markc_avgi
@complexified
@gregortbach
@marshacollier
@immarkbernhardt
@kevinoinsc
@taylor_reach
@sueduris
@ideakid88
@dreavilleneuve

Top Replied-To in G4:
@wanderingstarz1
@influencerprom1
@grazytgrazynatt

Top Replied-To in G5:
@hm_custserv
@hm
@hmindia
@ncwindia
@shahanaabbasi
@hmusa
@help_delhivery
@delhivery
@hmsouthkorea
@zara_care

Top Replied-To in G6:
@tesco

Top Replied-To in G8:
@paula_piccard

Top Replied-To in G10:
@zendesk

Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@marshacollier
@gregortbach
@hm_custserv
@grazytgrazynatt
@lowes
@influencerprom1
@markc_avgi
@complexified
@dekebridges

Top Mentioned in G1:
@hm_custserv
@hmunitedkingdom
@bberiel
@lllllll68822299
@hermesparcels
@hmchile
@sanajavid
@krzaid
@castro1187
@___tayx

Top Mentioned in G2:
@mentalmarketer
@gregortbach
@marshacollier
@hyken
@markc_avgi
@dekebridges
@billquiseng
@annettefranz
@kevinoinsc
@stephaniethum

Top Mentioned in G3:
@marshacollier
@gregortbach
@complexified
@markc_avgi
@immarkbernhardt
@dekebridges
@colinsataylor
@netventures
@kevinoinsc
@jasonbee

Top Mentioned in G4:
@grazytgrazynatt
@influencerprom1
@ai_miami
@peterleah18
@heroldbarton
@vipeurope5
@pestochampion
@srinualme
@_____yo_____yo
@kiyotaka_

Top Mentioned in G5:
@hm_custserv
@hm
@hmindia
@pleasedontmind_
@rokanarutari
@hmsouthkorea
@zara
@zara_care
@hmcanada
@rubysingh17

Top Mentioned in G6:
@lowes
@bunnings
@bandq_help
@bigw
@myer
@jbhifi
@marksandspencer
@halfords_uk
@mcdonaldsuk
@morrisons

Top Mentioned in G7:
@teammom2006
@callcenterhost
@manojkok
@melkettle
@techsmartboss

Top Mentioned in G8:
@andrewincontact
@rubaia276
@antgrasso
@latentview
@mvollmer1
@ravidugh
@globaliqx
@tobiaskintzel
@raconteur
@finmktg

Top Mentioned in G9:
@callcentrehelp
@digi_desk
@mycustomer
@heineken
@contactbabel
@enghouseinterac
@mentalmarketer
@comarchgroup
@five9_emea
@forbesbizcncl

Top Mentioned in G10:
@kdawsonvr
@ventanaresearch
@verint
@servicenow
@paulstockford
@getcyara
@cxone_chris
@rrreevo
@zendesk

Top Tweeters
Top Tweeters in Entire Graph:
@sectest9
@tesco
@easy_branches
@cybersec_feeds
@tmobilehelp
@chidambara09
@ejlazar
@xaelbot
@codedailybot
@evankirstel

Top Tweeters in G1:
@translatorbali
@hermesparcels
@hm_custserv
@klf113
@buwygyib
@ditissabientje
@lisalaposte
@arantxapoynter
@dan_baynham95
@hisfavoritfruit

Top Tweeters in G2:
@chidambara09
@viralvideovlogs
@gezgintrk
@trippbraden
@humanre41270855
@education_24x7
@pythonexpertbot
@juliebhunt
@forbes
@twilli2861

Top Tweeters in G3:
@ejlazar
@rockchristopher
@myloc_tracker
@marshacollier
@terrinakamura
@jeremypmurphy
@johnlusher
@cyb3rb0r6
@muz4now
@ernieschell

Top Tweeters in G4:
@sectest9
@easy_branches
@cybersec_feeds
@xaelbot
@codedailybot
@thedeveloperbot
@cybersecurityn8
@jilliemary
@morolswediu
@djangobot_

Top Tweeters in G5:
@myntra
@buy1_best
@googlepayindia
@zara_care
@rokanarutari
@help_delhivery
@liviaogwuda
@bandbajaateraho
@zara
@lalyrinp

Top Tweeters in G6:
@tesco
@sainsburys
@marksandspencer
@morrisons
@knowhowtohelp
@auspost
@nextofficial
@pret
@jdhelpteam
@lowes

Top Tweeters in G7:
@fsonnenberg
@melkettle
@speedbrkr
@iconohash
@strategymaestro
@sweetbutkanana
@fx_larroche
@sheryl_isenhour
@fusebill
@sugarcrm

Top Tweeters in G8:
@quasagroup
@mvollmer1
@fernandakellner
@sallyeaves
@enricomolinari
@terence_mills
@social_molly
@digitalvk
@tweetinmichelle
@paula_piccard

Top Tweeters in G9:
@enghou
@paolofabrizio71
@marketingb2b
@mycustomer
@mk13of
@callcentrehelp
@heineken
@enghouseinterac
@digi_desk
@coucoseth

Top Tweeters in G10:
@zendesk
@ventanaresearch
@marksmithvr
@tonybaer
@verint
@servicenow
@acclaro_inc
@sethroyvr
@ccpipeline
@paulstockford