The graph represents a network of 1,799 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/18/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 19 March 2023 at 02:51 UTC.
The tweets in the network were tweeted over the 4525-day, 22-hour, 11-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Saturday, 18 March 2023 at 23:37 UTC.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 1799
Unique Edges : 1681
Edges With Duplicates : 10132
Total Edges : 11813
Number of Edge Types : 9
Mentions : 2603
MentionsInReplyTo : 3037
Replies to : 1467
MentionsInQuote : 94
MentionsInRetweet : 1989
Retweet : 1073
Quote : 127
Tweet : 1210
MentionsInQuoteReply : 213
Self-Loops : 1515
Reciprocated Vertex Pair Ratio : 0.139551699204628
Reciprocated Edge Ratio : 0.24492385786802
Connected Components : 117
Single-Vertex Connected Components : 48
Maximum Vertices in a Connected Component : 1536
Maximum Edges in a Connected Component : 11349
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 3.966046
Graph Density : 0.000974463009668577
Modularity : 0.222605
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,799 Twitter users whose recent tweets contained "custserv", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/18/2023 5:00:35 PM. The network was obtained from Twitter on Sunday, 19 March 2023 at 02:51 UTC.
The tweets in the network were tweeted over the 4525-day, 22-hour, 11-minute period from Wednesday, 27 October 2010 at 01:25 UTC to Saturday, 18 March 2023 at 23:37 UTC.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.
Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custserv
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[1160] #cx,#custserv [867] #ar,#vr [860] #xr,#ar [819] #hx,#xr [765] #defi,#daos [614] #retail,#custserv [613] #customerexperience,#retail [560] top,rating [546] rating,#customerexperience [524] #designthinking,#infinitejourneys Top Word Pairs in Tweet in G1:
[77] hm_custserv,hi [66] full,name [61] hm,hm_custserv [53] order,number [49] email,address [48] hm_custserv,hmindia [44] billing,address [41] speak,soon [40] sorry,hear [39] name,email Top Word Pairs in Tweet in G2:
[1101] #cx,#custserv [864] #ar,#vr [857] #xr,#ar [816] #hx,#xr [762] #defi,#daos [522] #designthinking,#infinitejourneys [514] #virtualworld,#gamefi [503] #daos,#nfts [485] #gamefi,#3d [426] #custserv,#ex Top Word Pairs in Tweet in G3:
[113] #custserv,chat [64] customer,service [54] marshacollier,gregortbach [51] marshacollier,author [50] meet,marshacollier [50] chat,tues [50] author,million [50] influencer,#custserv [50] forbes,top [50] sold,forbes Top Word Pairs in Tweet in G4:
[52] pestochampion,srinualme [52] vipeurope5,pestochampion [44] #custserv,#frenchtech [42] ai_miami,peterleah18 [42] influencerprom1,ai_miami [41] peterleah18,heroldbarton [41] heroldbarton,vipeurope5 [41] #influencerpromotion,#custserv [38] grazytgrazynatt,influencerprom1 [34] kiyotaka_1991,glaveanton Top Word Pairs in Tweet in G5:
[614] #retail,#custserv [613] #customerexperience,#retail [560] top,rating [546] rating,#customerexperience [220] feedback,#customerexperience [53] #customerexperience,#burger [53] #burger,#custserv [35] #food,#custserv [35] #customerexperience,#food [32] #telstra,#custserv Top Word Pairs in Tweet in G6:
[32] #custserv,daily [32] #customerservice,#ai [32] latest,#custserv [29] daily,thanks [3] daily,#customerservice [2] derrenbrady1,#customerservice [2] money,back [2] hm_custserv,hm [2] thanks,derrenbrady1 Top Word Pairs in Tweet in G7:
[15] customer,service [12] #cx,#custserv [11] workforce,management [11] #cctsolutions,#wfm [7] contact,center [6] powerful,workforce [6] #custserv,#contactcenter [6] customer,employee [6] #travel,#custserv [6] check,#cctsolutions Top Word Pairs in Tweet in G8:
[32] #custexp,#cxm [32] #customerexperience,#cx [32] content,#cem [32] soundings,source [32] #custserv,dusentio [32] #cx,content [32] dusentio,soundings [32] #cxm,#custserv [32] source,best [32] best,#cx Top Word Pairs in Tweet in G9:
[18] 12,pm [17] #chataboutbrand,#vcbuzz [13] #vcbuzz,#ppcchat [12] #ppcchat,#usabizparty [11] #chataboutbrand,9a [11] 9a,#vcbuzz [11] today,#chataboutbrand [9] #socialcafe,pm [9] 12pm,#usabizparty [9] 10,#hivechat Top Word Pairs in Tweet in G10:
[29] #cctr,#custserv [28] #custserv,#cx [25] #cx,#contactcenter [23] #customerexperience,#callcenter [22] #customersuccess,#customerexperience [22] #customerservice,#customersuccess [22] #contactcenter,#customerservice [4] read,featuring [4] brendan,read [3] #contactcenter,#cust Top Replied-To in Entire Graph:
Top Replied-To in G1:
Top Replied-To in G2:
Top Replied-To in G3:
Top Replied-To in G4:
Top Replied-To in G5:
Top Replied-To in G6:
Top Replied-To in G9:
Top Mentioned in Entire Graph:
Top Mentioned in G1:
Top Mentioned in G2:
Top Mentioned in G3:
Top Mentioned in G4:
Top Mentioned in G5:
Top Mentioned in G6:
Top Mentioned in G7:
Top Mentioned in G8:
Top Mentioned in G9:
Top Mentioned in G10:
Top Tweeters in Entire Graph:
Top Tweeters in G1:
Top Tweeters in G2:
Top Tweeters in G3:
Top Tweeters in G4:
Top Tweeters in G5:
Top Tweeters in G6:
Top Tweeters in G7:
Top Tweeters in G8:
Top Tweeters in G9:
Top Tweeters in G10: