custexp, Twitter, 3/12/2023 4:24:50 AM, 290932


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custexp_2023-03-11_20-10-10.xlsx
custexp_2023-03-11_20-10-10.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
March 12, 2023
Short Description:
custexp via NodeXL https://bit.ly/3mNcJdk
@bradbennett
@mycustomer
@mentalmarketer
@dusentio
@debbieszumylo
@cxpert
@jtwatkin
@enthused
@hyken
@this0499154500

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#cxmanagement
#hx
#ex
#ai
#designthinking
#rox

Description:
Description
The graph represents a network of 1,297 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/11/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 12 March 2023 at 04:16 UTC.

The tweets in the network were tweeted over the 3517-day, 4-hour, 57-minute period from Wednesday, 24 July 2013 at 11:52 UTC to Saturday, 11 March 2023 at 16:49 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 1297
Unique Edges : 1262
Edges With Duplicates : 7606
Total Edges : 8868
Number of Edge Types : 8
Mentions : 2833
Retweet : 1460
MentionsInRetweet : 2029
Tweet : 2168
MentionsInQuote : 93
Quote : 87
MentionsInReplyTo : 136
Replies to : 62
Self-Loops : 2594
Reciprocated Vertex Pair Ratio : 0.0684430512016719
Reciprocated Edge Ratio : 0.128117359413203
Connected Components : 82
Single-Vertex Connected Components : 39
Maximum Vertices in a Connected Component : 1092
Maximum Edges in a Connected Component : 8382
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 3.498341
Graph Density : 0.00121660146396718
Modularity : 0.181749
NodeXL Version : 1.0.1.510
Data Import : The graph represents a network of 1,297 Twitter users whose recent tweets contained "custexp", or who were replied to, mentioned, retweeted or quoted in those tweets, taken from a data set limited to a maximum of 5,000 tweets, tweeted between 3/26/2006 12:00:00 AM and 3/11/2023 5:00:36 PM. The network was obtained from Twitter on Sunday, 12 March 2023 at 04:16 UTC.

The tweets in the network were tweeted over the 3517-day, 4-hour, 57-minute period from Wednesday, 24 July 2013 at 11:52 UTC to Saturday, 11 March 2023 at 16:49 UTC.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, an edge for each "retweet" relationship in a tweet, an edge for each "quote" relationship in a tweet, an edge for each "mention in retweet" relationship in a tweet, an edge for each "mention in reply-to" relationship in a tweet, an edge for each "mention in quote" relationship in a tweet, an edge for each "mention in quote reply-to" relationship in a tweet, and a self-loop edge for each tweet that is not from above.

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch2
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[221] http://paper.li/duSentio/1414082839
[28] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[26] https://www.3treetech.com/events/executive-roundtable/cx-executive-roundtable/
[24] https://www.scienceofcx.com/mark-ross-smith-loyalty-programs-as-a-way-of-wowing-your-customers/
[19] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[18] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[17] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[16] https://www.mycustomer.com/customer-experience/loyalty/dont-panic-there-are-cx-advantages-of-a-recession
[16] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[16] https://www.scienceofcx.com/seth-earley-successfully-integrating-ai-systems-into-your-business/

Top URLs in Tweet in G1:
[2] https://paper.li/BradBennett/1326745493?share_id=24cb7fd0-23c1-11ed-b13a-fa163e1a70d7
[2] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers
[1] https://paper.li/BradBennett/1326745493?share_id=000c5cf0-b917-11ed-a4fa-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=6e91a7b0-4654-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=8fca8210-8c4c-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=ec113220-48af-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=14643d30-52e7-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=c0642420-7582-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=1dab62d0-369d-11ed-b13a-fa163e1a70d7
[1] https://paper.li/BradBennett/1326745493?share_id=940c1030-7970-11ed-b13a-fa163e1a70d7

Top URLs in Tweet in G2:
[7] https://cx-journey.com/2022/08/earned-growth-linking-cx-to-business-outcomes.html
[5] http://cxpert.com.au/deriving-insights-from-feedback/
[4] https://twitter.com/CXpert/status/1567392332198350850/photo/1
[4] http://cxpert.com.au/building-a-great-cx-team/
[4] http://cxpert.com.au/keeping-the-customer-front-of-mind/
[4] https://twitter.com/annettefranz/status/1554485945885462536/photo/1
[3] https://www.forbes.com/sites/forbesbusinessdevelopmentcouncil/2023/01/06/roi-is-not-enough-considering-csat-clv-and-cac-when-measuring-success-in-cx/
[3] https://www.forbes.com/sites/jiawertz/2022/11/23/how-brands-can-build-customer-loyalty-in-these-changing-times/
[3] http://cxpert.com.au/three-things-all-companies-with-outrageous-customer-experience-do/
[3] https://twitter.com/CXpert/status/1575239666655281156/photo/1

Top URLs in Tweet in G3:
[24] https://www.mycustomer.com/service/management/complexity-is-crushing-healthcare-customer-experiences
[15] https://www.mycustomer.com/customer-experience/loyalty/complete-our-cx-survey-and-be-the-first-to-receive-the-findings
[15] https://www.mycustomer.com/marketing/technology/is-chatgpts-customer-service-potential-worthy-of-the-hype
[15] https://www.mycustomer.com/marketing/strategy/professional-predictions-what-will-cx-look-like-in-2023
[14] https://www.mycustomer.com/marketing/technology/is-technology-a-cx-superdrug-or-a-placebo
[12] https://www.mycustomer.com/customer-experience/engagement/cx-driver-analysis-how-to-turn-statistics-into-a-visual-cx-roadmap
[12] https://www.mycustomer.com/customer-experience/loyalty/controlling-customer-experience-chaos-in-2023
[11] https://www.mycustomer.com/content/mycd-up-with-cx-leaders-episode-7-tara-brady-fvp-director-customer-experience
[10] https://www.mycustomer.com/community/blogs/mhinshaw/managing-customer-experience-means-managing-for-change
[10] https://www.mycustomer.com/marketing/data/behavioural-science-and-the-not-so-secret-life-of-customers

Top URLs in Tweet in G4:
[221] http://paper.li/duSentio/1414082839
[5] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Yhqy2RT4E.twitter
[2] https://twitter.com/KateNasser/status/1602009071204401153/photo/1
[2] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/#.Y5Zf-B5hEUg.twitter
[2] https://curatti.com/why-your-customer-support-needs-to-be-more-proactive/
[1] https://www.seatoncx.com/the-wrong-way-to-write-a-customer-apology-letter-blame-covid/
[1] https://katenasser.com/hotel-customer-experience-employee-problem-solvers-leadership/?utm_content=buffer33eba&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://twitter.com/KateNasser/status/1603729154138062849/photo/1
[1] https://twitter.com/KateNasser/status/1602277083761332230/photo/1
[1] https://katenasser.com/leadership-care-sooner-retain-keep-employees-customers-people-skills/

Top URLs in Tweet in G5:
[26] https://www.3treetech.com/events/executive-roundtable/cx-executive-roundtable/
[24] https://www.scienceofcx.com/mark-ross-smith-loyalty-programs-as-a-way-of-wowing-your-customers/
[16] https://www.scienceofcx.com/seth-earley-successfully-integrating-ai-systems-into-your-business/
[10] https://www.scienceofcx.com/kristine-scott-conflict-resolution-in-a-post-pandemic-world/
[10] https://www.scienceofcx.com/craig-stoss-appreciating-and-integrating-the-diversity-of-your-customers/
[9] https://www.linkedin.com/pulse/experience-led-transformation-luke-soon
[9] https://www.scienceofcx.com/thomas-watkins-capturing-your-clients-attention-through-great-ux/
[7] https://www.linkedin.com/posts/lukesoon_metaverse-singularity-themerge-activity-6977162382972260352-IwJ6?utm_source=share&utm_medium=member_ios
[7] https://www.retailtouchpoints.com/resources/2022-state-of-customer-experience-technology
[6] https://blogs.oracle.com/cx/

Top URLs in Tweet in G6:
[12] https://ecxo.org/
[5] https://www.cmm360.ch/die-beste-lektüre-über-customer-experience-daten-und-design-im-jahr-2022
[3] https://www.mycustomer.com/customer-experience/engagement/the-best-customer-experience-data-and-design-books-of-2022#.Y4YYgO5VyZM.twitter
[3] https://uxdesign.cc/the-dangers-of-engagement-as-an-untethered-kpi-d7f503d2633f?source=social.tw
[3] https://www.helpscout.com/blog/customer-service-trends-2023/
[3] https://www.linkedin.com/company/european-customer-experience-organization/posts/?feedView=all&viewAsMember=true
[2] https://www.linkedin.com/pulse/customer-loyalty-comes-from-emotional-connection-shep-hyken/?trackingId=je3MHQvc9I5%2BXXCvGUXFEw%3D%3D
[2] https://hyken.com/customer-care/five-ways-show-customers-employees-love-valentines-day/
[2] https://www.mycustomer.com/customer-experience/engagement/rating-the-accuracy-of-last-years-cx-predictions-and-sharing-12-more#.Y8FdfkDNSh8.twitter
[2] https://customerservicelife.com/5-life-lessons-learned-from-fishing-with-a-guide/

Top URLs in Tweet in G7:
[5] https://customerattuned.com/blog/modern-retailing-customer-centric-and-insight-driven/
[4] https://twitter.com/deniseleeyohn/status/1572356190402912258/photo/1
[4] https://marketplace.mopinion.com/survey-templates/nps-net-promoter-score-loyalty/
[3] https://customerattuned.com/blog/what-does-customer-centricity-mean/
[3] https://twitter.com/deniseleeyohn/status/1603174329608724480/photo/1
[3] https://mailchi.mp/4181eacdc9ef/are-your-employees-brand-advocates
[3] https://graphicmint.com/customer-feedback-best-channels/
[3] http://www.entrepreneur.com/growing-a-business/how-to-measure-your-customers-happiness-score-and-why/315576
[3] https://www.cequens.com/blog/voice-surveys-how-effective-are-they-in-getting-customer-feedback
[3] https://which-50.com/companies-still-misunderstand-customer-experience-really

Top URLs in Tweet in G8:
[6] https://www.cmswire.com/customer-experience/why-people-are-reluctant-about-chatbots-and-what-you-can-do-about-it/
[4] https://customerthink.com/using-cx-tech-the-right-way-creates-human-experiences-not-just-numbers/
[3] https://www.mycustomer.com/service/channels/will-elon-musks-twitter-takeover-kill-the-platform-as-a-customer-service-channel
[3] https://customerthink.com/if-you-want-to-improve-the-consumer-experience-focus-on-personalization/
[2] https://customerthink.com/why-bad-cx-is-bad-marketing-how-to-align-business-strategies-for-a-more-consistent-customer-journey/
[2] https://www.cmswire.com/customer-experience/powering-customer-experience-through-conversational-ai-analytics-and-good-data/
[2] https://www.crmbuyer.com/story/how-to-build-the-most-effective-customer-journey-176562.html
[2] https://www.cmswire.com/customer-experience/customer-experience-statistics-7-formulas-you-need-to-know/
[2] https://www.mycustomer.com/community/blogs/mhinshaw/listening-to-customers-is-still-your-best-long-term-cx-strategy
[2] https://www.genesys.com/blog/post/reframe-your-thinking-to-design-exceptional-customer-experiences

Top URLs in Tweet in G9:
[16] https://www.codelessplatforms.com/blog/what-is-a-customer-portal/?utm_source=t.co&utm_medium=referral&utm_campaign=twitter
[3] https://www.enterpriseknowhow.ch/en/social-toolset
[3] https://web.kayapush.com/KayaCast_Podcast40
[2] https://www.freshairstudios.co.uk/blog/latest-news/professional-ivr-recordings
[2] https://twitter.com/PeurAvion/status/1085901655206494209/photo/1
[1] https://www.cloudpapers.com/how-consulting-firms-are-leaning-on-crms-to-grow-their-revenue/
[1] https://twitter.com/b2lead/status/1573327331367817216/photo/1
[1] https://www.cloudpapers.com/data-is-evolving-dont-get-left-behind/
[1] https://twitter.com/b2lead/status/1575501661266915335/photo/1
[1] https://twitter.com/kayapush/status/1629496891690954754/video/1

Top URLs in Tweet in G10:
[1] https://tanveernaseer.com/leadership-biz-cafe-steve-curtin-revelation-conversation-purpose-employee-engagement/
[1] https://twitter.com/enthused/status/1578134409634492416/photo/1
[1] https://www.stevecurtin.com/blog/cultivate-a-work-environment-where-employees-can-thrive/
[1] https://www.stevecurtin.com/blog/two-types-of-kpis/
[1] https://twitter.com/enthused/status/1563166179773992965/photo/1
[1] https://twitter.com/enthused/status/1615739123406606338/photo/1
[1] https://twitter.com/enthused/status/1625935095478751232/photo/1
[1] https://twitter.com/irb123/status/1594109139265155072/photo/1
[1] https://www.usps.com/scheduler
[1] https://twitter.com/messages/compose?recipient_id=36359791

Top Domains
Top Domains in Tweet in Entire Graph:
[1935] twitter.com
[1149] mycustomer.com
[446] paper.li
[178] mopinion.com
[162] cmswire.com
[117] customerthink.com
[102] forbes.com
[77] linkedin.com
[73] scienceofcx.com
[72] com.au

Top Domains in Tweet in G1:
[217] paper.li
[7] mycustomer.com

Top Domains in Tweet in G2:
[296] twitter.com
[42] com.au
[32] cmswire.com
[26] cx-journey.com
[21] forbes.com
[13] inc.com
[11] mycustomer.com
[10] entrepreneur.com
[9] cxaccelerator.com
[9] linkedin.com

Top Domains in Tweet in G3:
[1051] mycustomer.com
[969] twitter.com
[11] ow.ly
[8] forsta.com
[3] mailchi.mp
[3] nodexlgraphgallery.org
[3] cxleaderoftheyear.com
[1] customerattuned.com
[1] inmoment.com
[1] paperform.co

Top Domains in Tweet in G4:
[222] paper.li
[10] katenasser.com
[9] twitter.com
[5] mycustomer.com
[2] curatti.com
[1] seatoncx.com
[1] stevedigioia.com

Top Domains in Tweet in G5:
[218] twitter.com
[110] mopinion.com
[73] scienceofcx.com
[60] forbes.com
[50] cmswire.com
[49] okt.to
[36] linkedin.com
[29] mycustomer.com
[29] customerthink.com
[26] 3treetech.com

Top Domains in Tweet in G6:
[127] twitter.com
[13] hyken.com
[13] mycustomer.com
[13] ecxo.org
[10] cmswire.com
[9] linkedin.com
[7] icmi.com
[7] cx-journey.com
[6] watermarkconsult.net
[5] customerthink.com

Top Domains in Tweet in G7:
[68] mopinion.com
[57] twitter.com
[18] customerattuned.com
[17] customerthink.com
[14] mycustomer.com
[12] mailchi.mp
[10] cmswire.com
[5] sas.com
[5] business2community.com
[4] entrepreneur.com

Top Domains in Tweet in G8:
[67] twitter.com
[61] customerthink.com
[57] cmswire.com
[54] genesys.com
[25] bradcleveland.com
[18] mycustomer.com
[11] forbes.com
[5] crmbuyer.com
[4] ow.ly
[2] entrepreneur.com

Top Domains in Tweet in G9:
[45] twitter.com
[16] codelessplatforms.com
[4] kayapush.com
[4] hbr.org
[3] enterpriseknowhow.ch
[3] scorebuddyqa.com
[3] g2.com
[2] cloudpapers.com
[2] co.uk
[2] microsoft.com

Top Domains in Tweet in G10:
[6] twitter.com
[2] stevecurtin.com
[1] tanveernaseer.com
[1] usps.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4086] custexp
[3322] cx
[1578] customerexperience
[1216] custserv
[565] cxmanagement
[432] hx
[409] ex
[378] ai
[338] designthinking
[303] rox



Top Hashtags in Tweet in G1:
[224] custexp
[224] customerexperience
[222] cx
[4] cxmanagement
[1] cxqotd

Top Hashtags in Tweet in G2:
[354] custexp
[336] cx
[100] customerexperience
[75] custserv
[70] cxqotd
[36] cxm
[29] customerservice
[25] empexp
[22] feedback
[20] loyalty

Top Hashtags in Tweet in G3:
[1046] custexp
[951] cx
[816] customerexperience
[522] cxmanagement
[76] ai
[73] cctr
[63] custserv
[60] cxjoboftheweek
[55] cxjobs
[42] chatbots

Top Hashtags in Tweet in G4:
[455] cx
[236] custexp
[234] customerexperience
[226] custserv
[222] cem
[221] cxm
[4] leadership
[4] management
[4] peopleskills
[3] problemsolving

Top Hashtags in Tweet in G5:
[1071] custexp
[766] cx
[432] custserv
[414] hx
[377] ex
[325] designthinking
[295] defi
[292] rox
[276] xr
[273] daos

Top Hashtags in Tweet in G6:
[157] custexp
[94] cx
[53] customerexperience
[27] custserv
[16] customerservice
[7] leadership
[7] cmo
[6] ecxo
[5] voc
[5] valentinesday

Top Hashtags in Tweet in G7:
[310] custexp
[87] cx
[41] customercentricity
[34] custserv
[34] insight
[32] b2b
[26] customercentric
[23] crm
[22] leadership
[22] thoughtleadership

Top Hashtags in Tweet in G8:
[245] custexp
[238] custserv
[217] cx
[26] cctr
[4] empathyinaction
[3] cxmanagement
[3] customerexperience
[2] voc
[2] designthinking
[1] dx

Top Hashtags in Tweet in G9:
[83] custexp
[27] custserv
[24] customerexperience
[15] cx
[10] customerservice
[10] cctr
[6] b2b
[5] marketing
[5] saas
[5] software

Top Hashtags in Tweet in G10:
[42] custexp
[27] custserv
[9] cx
[4] retail
[3] purpose
[3] customereffort
[2] custeffort
[2] engagement
[2] leadership
[2] sales

Top Words
Top Words in Tweet in Entire Graph:
[4087] #custexp
[3327] #cx
[1744] customer
[1579] #customerexperience
[1216] #custserv
[965] experience
[898] cx
[565] #cxmanagement
[511] customers
[442] dusentio

Top Words in Tweet in G1:
[224] #custexp
[224] #customerexperience
[222] #cx
[217] latest
[217] today
[174] thanks
[11] mycustomer
[9] mentalmarketer
[5] contextu_al
[4] bfcxguru

Top Words in Tweet in G2:
[354] #custexp
[337] #cx
[136] customer
[125] customers
[100] #customerexperience
[75] #custserv
[74] cxpert
[70] #cxqotd
[61] experience
[41] great

Top Words in Tweet in G3:
[1047] #custexp
[954] #cx
[817] #customerexperience
[669] cx
[626] customer
[522] #cxmanagement
[234] mycustomer
[233] experience
[137] customers
[125] service

Top Words in Tweet in G4:
[455] #cx
[442] dusentio
[236] #custexp
[234] #customerexperience
[226] #custserv
[222] #cem
[222] best
[221] source
[221] content
[221] #cxm

Top Words in Tweet in G5:
[1071] #custexp
[767] #cx
[432] #custserv
[416] experience
[414] #hx
[388] mentalmarketer
[379] #ex
[346] customer
[325] #designthinking
[295] #defi

Top Words in Tweet in G6:
[157] #custexp
[106] customer
[94] #cx
[53] #customerexperience
[48] experience
[33] great
[28] customers
[27] #custserv
[26] cx
[23] hyken

Top Words in Tweet in G7:
[310] #custexp
[148] customer
[87] #cx
[86] peterlavers
[48] customerattuned
[47] feedback
[45] experience
[41] #customercentricity
[40] great
[38] voice

Top Words in Tweet in G8:
[245] #custexp
[238] #custserv
[217] #cx
[144] customer
[67] experience
[61] cx
[60] genesys
[27] service
[26] #cctr
[20] customers

Top Words in Tweet in G9:
[83] #custexp
[41] customer
[27] #custserv
[24] #customerexperience
[16] web
[15] #cx
[13] need
[12] more
[12] customers
[12] experience

Top Words in Tweet in G10:
[42] #custexp
[27] #custserv
[24] customer
[20] service
[16] enthused
[13] first
[13] consumers
[12] customers
[12] 2022
[11] source

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1320] #custexp,#cx
[839] #customerexperience,#custexp
[666] #custserv,#custexp
[633] customer,experience
[554] #cx,#custserv
[417] #cxmanagement,#customerexperience
[280] #cx,#custexp
[250] #cx,#customerexperience
[243] #defi,#daos
[241] #customerexperience,#cx

Top Word Pairs in Tweet in G1:
[217] latest,#custexp
[217] #cx,#customerexperience
[217] #custexp,today
[174] today,thanks
[43] today,#cx
[7] #customerexperience,#custexp
[7] thanks,mentalmarketer
[5] #custexp,#cx
[4] thanks,contextu_al
[4] mentalmarketer,#cx

Top Word Pairs in Tweet in G2:
[211] #custexp,#cx
[59] #custserv,#custexp
[24] customer,experience
[22] cmswire,#custexp
[18] #cx,#custexp
[14] annettefranz,#custexp
[14] #custexp,#empexp
[13] #cxm,#custexp
[13] jeanniecw,#custexp
[11] customer,service

Top Word Pairs in Tweet in G3:
[857] #custexp,#cx
[782] #customerexperience,#custexp
[392] #cxmanagement,#customerexperience
[195] customer,experience
[87] cx,leader
[87] customer,service
[80] leader,year
[75] cx,leaders
[69] more,info
[66] apply,below

Top Word Pairs in Tweet in G4:
[222] #customerexperience,#cx
[221] #custexp,#cxm
[221] content,#cem
[221] soundings,source
[221] #custserv,dusentio
[221] #cx,content
[221] dusentio,soundings
[221] #cxm,#custserv
[221] source,best
[221] best,#cx

Top Word Pairs in Tweet in G5:
[301] #cx,#custserv
[301] #custserv,#custexp
[239] #defi,#daos
[224] #designthinking,#infinitejourneys
[221] #daos,#nfts
[220] #ex,#rox
[218] customer,experience
[214] #hx,#xr
[200] #xr,#ar
[196] #ar,#vr

Top Word Pairs in Tweet in G6:
[46] customer,experience
[28] #custexp,#cx
[22] #cx,#custexp
[18] customer,service
[16] #custexp,#custserv
[12] experience,organization
[12] european,customer
[11] #customerexperience,#custexp
[10] #cx,#customerexperience
[10] organization,ecxo

Top Word Pairs in Tweet in G7:
[37] customer,experience
[33] #cx,#custexp
[31] voice,customer
[28] #custexp,#custserv
[26] customer,feedback
[23] #custexp,#cx
[17] markhollyoake,alanthom90
[13] #customercentricity,corner
[12] #branduilding,#custexp
[11] alanthom90,db16ltd

Top Word Pairs in Tweet in G8:
[206] #custserv,#custexp
[206] #cx,#custserv
[55] customer,experience
[51] genesys,#cx
[17] customerthink,#cx
[15] customer,service
[15] #custserv,#cctr
[13] #custexp,#custserv
[11] contact,center
[10] mycustomer,#cx

Top Word Pairs in Tweet in G9:
[21] #custserv,#custexp
[12] customer,web
[11] web,portal
[9] #custexp,#cctr
[8] customer,experience
[7] portal,find
[7] need,customer
[7] reasons,need
[7] find,#custserv
[6] #customerservice,#custexp

Top Word Pairs in Tweet in G10:
[24] #custserv,#custexp
[11] source,2022
[9] first,customer
[9] nice_cx,niceltd
[9] customer,service
[9] 2022,digital
[9] niceltd,#custserv
[9] report,nice_cx
[9] customer,experience
[9] experience,report

Top Replied-To
Top Replied-To in Entire Graph:
@zhechodobrev
@customerstrateg
@colinshaw_cx
@enthused
@jeanniecw
@arapahoecounty
@simonspyer
@cxpert
@lilianapetrova
@gdaviddodd

Top Replied-To in G2:
@cxpert
@tanujdiwan
@mentalmarketer
@sandipkrgupta
@callcentericmi
@cxbunited
@jtwatkin
@luismelo78
@cxaccelerator
@customerpurpose

Top Replied-To in G3:
@zhechodobrev
@jeanniecw
@colinshaw_cx
@customerstrateg
@gdaviddodd
@lilianapetrova
@simonspyer
@nortycohen
@customerspaul
@jimtincher

Top Replied-To in G5:
@billquiseng

Top Replied-To in G6:
@hyken

Top Replied-To in G10:
@arapahoecounty
@enthused
@irb123
@sproutsfm
@kohls
@fedexhelp
@target
@kroger
@dvtoomey
@nbastore

Top Mentioned
Top Mentioned in Entire Graph:
@mentalmarketer
@mycustomer
@cxpert
@dusentio
@cxjourney
@bdaly247
@peterlavers
@debbieszumylo
@annettefranz
@billquiseng

Top Mentioned in G1:
@mycustomer
@mentalmarketer
@contextu_al
@bfcxguru
@softclouds
@datos_digital
@presstorun
@pretectum
@stevenvbe
@cxconnoisseur

Top Mentioned in G2:
@cxpert
@debbieszumylo
@billquiseng
@cmswire
@annettefranz
@jeanniecw
@cxaccelerator
@jtwatkin
@jennysuedempsey
@forbes

Top Mentioned in G3:
@mycustomer
@neilcdavey
@peterlavers
@mentalmarketer
@zhechodobrev
@be_authenticx
@colinshaw_cx
@michaelhinshaw
@gartner_inc
@cxpa_assoc

Top Mentioned in G4:
@dusentio
@bdaly247
@cxjourney
@geoff_deweaver
@annettefranz
@rwang0
@timothy_hughes
@katenasser
@ralph_ohr
@kathikruse

Top Mentioned in G5:
@mentalmarketer
@cxpert
@mycustomer
@customerexpnews
@billquiseng
@3treetech
@wayfair
@sethearley

Top Mentioned in G6:
@hyken
@europeancxorg
@debbieszumylo
@mycustomer
@annettefranz
@cxpert
@jeanniecw
@cmswire
@ricardosgulko
@cxaccelerator

Top Mentioned in G7:
@peterlavers
@customerattuned
@mycustomer
@markhollyoake
@sassoftwareuki
@ellieluk
@alanthom90
@db16ltd
@cranstonp
@cxpert

Top Mentioned in G8:
@genesys
@customerthink
@drnatalie
@mycustomer
@forbes
@li_learning
@bradcleveland
@lilianapetrova
@viewn
@clearaction

Top Mentioned in G9:
@enterknowhow
@convergehub
@ycliao7
@ogza

Top Mentioned in G10:
@enthused
@nice_cx
@niceltd
@lululemon
@hertz
@kroger
@mykingsoopers
@harryroseninc
@wsj
@stericycle_inc

Top Tweeters
Top Tweeters in Entire Graph:
@tesco
@chidambara09
@xfinitysupport
@teshawnedmonds
@vonrosenchild
@evankirstel
@southwestair
@o_fabriciosouza
@lorimoreno
@education_24x7

Top Tweeters in G1:
@nigeriantribune
@wordfinga
@cctakato
@shopy_cart
@pythonbot_by_pm
@ameyawdebrah
@lhyziebongon
@kevin_jackson
@markred17
@grjenkin

Top Tweeters in G2:
@thesun
@forbes
@inc
@galactic_ditto
@qantas
@digitaltransf11
@rpa_supplements
@zoso418
@techreview
@chocolatadisco

Top Tweeters in G3:
@pyscalellc
@stanleyepstein
@gdprai
@nedbank
@enderton_justin
@lucian2drei
@mohamedbhimji
@lindyasimus
@jobinindia
@saaspump

Top Tweeters in G4:
@lorimoreno
@ssxman2
@geoff_deweaver
@valaafshar
@trippbraden
@rwang0
@mercnews
@albertmylesam
@timothy_hughes
@gmail

Top Tweeters in G5:
@chidambara09
@southwestair
@education_24x7
@godfrey_g_
@walmart
@calcaware
@ricardo_ik_ahau
@santchiweb
@livemint
@kate_eviva

Top Tweeters in G6:
@evankirstel
@atheek_ahamath
@tanveernaseer
@hyken
@johnsaunders18
@augieray
@carolsankar
@billcush
@blakemichellem
@pdxbizjournal

Top Tweeters in G7:
@teshawnedmonds
@o_fabriciosouza
@fintechna
@gmtowner
@jayeshmthakur
@adweek
@tw2cayc
@ultabeauty
@sallyeaves
@vocnews_online

Top Tweeters in G8:
@marshacollier
@enriquen
@jeffsheehan
@pissedconsumer
@ross_quintana
@bmoskwa
@jermynvoon
@drnatalie
@avr4m
@customerthink

Top Tweeters in G9:
@jasonmhouck
@stc11stc
@polinchock
@sugarcrm
@convergehub
@ycliao7
@michaelw888
@peuravion
@freshairstudios
@hanoverresearch

Top Tweeters in G10:
@fedexhelp
@ucloudify
@thepainterflynn
@evelynspring8
@wsj
@jimmyjohns
@lululemon
@nba
@hertz
@chickfila


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