#cx, Twitter, 8/2/2020 11:44:45 PM, 231674


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#cx_2020-08-02_14-24-01.xlsx
#cx_2020-08-02_14-24-01.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
August 02, 2020
Short Description:
#cx via NodeXL https://bit.ly/3id0H5N
@enricomolinari
@stephaniethum
@balaji_sandiego
@softclouds
@ricardosgulko
@chidambara09
@hyken
@ronald_vanloon
@bfcxguru
@forbes

Top hashtags:
#cx
#customerexperience
#marketing
#ai
#iot
#ux
#ar
#vr
#retailtech
#innovation

Description:
Description
The graph represents a network of 4,975 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 02 August 2020 at 21:35 UTC.

The requested start date was Sunday, 02 August 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 4-day, 17-hour, 59-minute period from Tuesday, 28 July 2020 at 06:01 UTC to Sunday, 02 August 2020 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4975
Unique Edges : 5553
Edges With Duplicates : 10725
Total Edges : 16278
Number of Edge Types : 5
Retweet : 3624
MentionsInRetweet : 5958
Mentions : 4136
Replies to : 133
Tweet : 2427
Self-Loops : 2621
Reciprocated Vertex Pair Ratio : 0.0473976494898618
Reciprocated Edge Ratio : 0.0905055487053021
Connected Components : 991
Single-Vertex Connected Components : 634
Maximum Vertices in a Connected Component : 3199
Maximum Edges in a Connected Component : 13413
Maximum Geodesic Distance (Diameter) : 15
Average Geodesic Distance : 4.641073
Graph Density : 0.000327734369475039
Modularity : 0.414351
NodeXL Version : 1.0.1.439
Data Import : The graph represents a network of 4,975 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 02 August 2020 at 21:35 UTC.

The requested start date was Sunday, 02 August 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 4-day, 17-hour, 59-minute period from Tuesday, 28 July 2020 at 06:01 UTC to Sunday, 02 August 2020 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[68] -
[42] https://www.datasciencecentral.com/profiles/blogs/ai-driven-marketing-what-has-changed
[35] https://s2.radio.co/s532f0345f/listen
[24] https://www.fiverr.com/sajonofficial/do-35-background-removal-work-professionally?gig_id=106856212&utm_campaign=base_gig_show_share_1&utm_content=&utm_medium=shared&utm_source=twitter&utm_term=&view=gig
[24] https://beyondphilosophy.com/blog/
[21] https://www.youtube.com/watch?v=hSeqqlIvmf0&feature=youtu.be

[17] https://www.technative.io/how-will-progressive-web-apps-transform-customer-interactions/
[16] blog
[16] Competing
[16] with

Top URLs in Tweet in G1:
[24] https://beyondphilosophy.com/blog/
[15] https://searchcustomerexperience.techtarget.com/feature/Simplify-employee-and-customer-experiences-to-adapt-and-grow
[9] https://www.icmi.com/resources/2020/do-you-have-the-time-resetting-customers-clocks?_mc=sm_icmi_x_icmi_edt_x_x_sclttw-icmichat20200728n/a&utm_campaign=ICMIchat&utm_medium=bitly&utm_source=ICMIchatReflective
[8] https://twitter.com/i/moments/1287422962828824576
[8] https://pod.co/science-of-cx/designing-a-customer-centric-culture-with-annette-franz
[7] https://www.engati.com/blog/taking-the-extra-step-to-deliver-amazing-service?utm_content=buffere2fbb&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] https://www.uxdesignagency.com/blog/banking-digital-transformation-fails-without-user-experience-transformation
[7] https://www.blakemichellemorgan.com/podcast/how-to-use-data-to-create-personalized-and-scalable-experiences/
[6] http://customerservicedaily.com
[6] https://www.sas.com/content/dam/SAS/el_gr/doc/research1/ai-survey-2017.pdf?utm_content=buffer4d9ee&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G2:
[12] https://explore.sprinklr.com/webinar-product-launch-sprinklr-sandbox.html/?tfa_1350=rose&tfa_1351=earned-sprinklr&utm_content=webinar&utm_source=rose&utm_medium=earned-sprinklr&utm_campaign=sandbox-sprinklr-webinar-8-12-20
[6] https://info.m-ize.com/connected-customer-experience-maximize-customer-lifetime-value-bft-ebook?utm_campaign=Assessment
[6] /
[6] Demo
[5] https://thetaylorreachgroup.com/resources/research-report-covid-19-impact-on-contact-centers/
[5] https://m-ize.com/supplier-portal-unites-manufacturers-warranty-services-participants/?utm_campaign=Case
[5] http://www.irishcycles.com/
[5] https://twitter.com/ume_kyd
[5] https://tweetedtimes.com/v/8731?s=rgp
[4] https://reltio.zoom.us/webinar/register/WN_vemBoIy5T3u_d0z0u6i05A?utm_source=Social_TP1&utm_medium=Webinar&utm_campaign=20200811-Webinar-CX-in-MDM

Top URLs in Tweet in G3:
[39] https://www.datasciencecentral.com/profiles/blogs/ai-driven-marketing-what-has-changed
[21] https://www.fiverr.com/sajonofficial/do-35-background-removal-work-professionally?gig_id=106856212&utm_campaign=base_gig_show_share_1&utm_content=&utm_medium=shared&utm_source=twitter&utm_term=&view=gig
[13] https://www.cmswire.com/customer-experience/how-machine-learning-improves-customer-experience-and-increases-revenue/
[12] https://www.capgemini.com/research/the-art-of-customer-centric-artificial-intelligence
[11] https://www.bitpipe.com/detail/RES/1590014762_540.html
[11] http://www.intelligentworld.institute/LandingPageUTM?eid=f4de81d10656e03d7217cdc07579849d296f227791c9a40d89b8f543dcc59f1f00ea6ba1243146145cde65c95546ed419665353460403b8d466c832f24f6578c
[8] https://www.datasciencecentral.com/profiles/blogs/benefits-of-employing-an-iot-based-mobile-application
[7] https://www.businessleader.co.uk/ai-and-machine-learning-start-ups-raised-48-5bn-in-total-funding/95146/
[7] https://www.myfrugalbusiness.com/2020/05/good-company-communication-tool-helps-connect-with-customers.html
[6] https://www.abe.ai/resources/whitepaper/the-next-generation-of-conversational-banking/

Top URLs in Tweet in G4:
[7] https://medium.com/@SoftClouds/covid19-the-force-that-triggered-cx-digital-transformation-412f25116644?utm_content=136081525&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[5] https://wowdesk.com/help-desk-software/
[4] https://www.wired.com/story/how-to-spot-avoid-dark-patterns/?utm_content=135840248&utm_medium=social&utm_source=twitter&hss_channel=tw-17392332#music
[2] https://www.pymnts.com/digital-identity/2020/helping-fis-answer-the-question-who-are-you/
[2] https://www.finextra.com/newsarticle/36299/revolut-launches-price-comparison-service
[2] https://www.itproportal.com/features/broken-customer-experience-automation-can-fix-it/?utm_content=135845357&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[1] https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=231108
[1] https://thefinancialbrand.com/63126/tech-fintech-age-comparison-study/
[1] https://twitter.com/kashthefuturist/status/1285535292003250177
[1] https://thefinancialbrand.com/98450/financial-institution-new-normal-cx-brand-customer-journey-service-map/?smedia-twt-ambsu

Top URLs in Tweet in G5:
[3] https://www.rbrlondon.com/ssba
[2] https://www.locobuzz.com/
[1] http://www.rbrlondon.com/wp-content/uploads/2020/07/b398_Genetec.pdf
[1] https://www.rbrlondon.com/wp-content/uploads/2019/11/RS19_Press_Release_281119.pdf
[1] https://medium.com/@SoftClouds/covid19-the-force-that-triggered-cx-digital-transformation-412f25116644?utm_content=136081526&utm_medium=social&utm_source=twitter&hss_channel=tw-1081234791758946304
[1] https://www.forbes.com/sites/blakemorgan/2020/07/27/more-customers-are-shopping-online-now-than-at-height-of-pandemic-fueling-need-for-digital-transformation/#372aec246bb9

Top URLs in Tweet in G6:
[9] https://www.constellationr.com/blog-news/managing-crisis-power-community-and-importance-experts-0
[8] https://www.vanillaplus.com/tech-trends/?source=tw
[6] https://thesixfivesummit.com/
[4] https://www.cio.com/article/3568169/what-stays-and-what-goes-cios-shuffle-it-project-priorities.html?utm_source=dlvr.it&utm_medium=twitter#tk.rss_all
[3] https://www.facebook.com/KorbundKollegen/
[2] https://www.cio.com/article/3566694/cios-rethink-the-18-month-it-plan-post-covid.html
[2] https://customerthink.com/sap-takes-qualtrics-public-surprise-surprise/#comment-1044222
[2] https://futurumresearch.com/research-notes/sap-plans-to-spin-off-qualtrics-appears-to-be-smart-financial-engineering/
[2] https://thesixfivesummit.com/?utm_content=buffer23656&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://www.adweek.com/brand-marketing/4-keys-to-modernizing-customer-experience-measurement/

Top URLs in Tweet in G7:
[35] https://s2.radio.co/s532f0345f/listen
[2] https://www.wootric.com/blog/5-guidelines-for-structuring-your-product-roadmap/?utm_content=buffer2f64b&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://www.wootric.com/blog/dear-ceo-who-is-the-chosen-one-who-will-spearhead-your-customer-first-initiative/?utm_content=bufferbceba&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://www.forbes.com/sites/forrester/2020/07/29/why-customer-experience-prioritization-matters-and-how-to-get-started/#3ac4c2396268
[2] https://thefinancialbrand.com/podcasts/banking-customer-experience-cx-navy-federal-credit-union-forrester-banking-transformed-podcast/
[1] https://www.wootric.com/blog/net-promoter-score-for-saas/?ref=quuu
[1] https://www.wootric.com/blog/how-to-automate-closing-the-loop-on-customer-feedback/?utm_content=buffera6819&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://go.forrester.com/blogs/build-an-effective-customer-advocacy-program-by-knowing-the-four-advocate-types/?utm_content=bufferd8b04&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://www.business2community.com/customer-experience/how-to-pitch-new-cx-initiatives-overcome-objections-of-decision-makers-02310887?utm_content=buffer5db83&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://www.wootric.com/blog/a-sales-gong-for-cx-broadcast-real-time-nps-to-your-entire-workplace/?utm_content=buffer25536&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G8:
[3] https://www.growth-hackers.net/guide-improving-customer-onboarding-emails-concrete-examples/
[3] https://econsultancy.com/95-of-senior-marketing-execs-say-cx-job-roles-are-important-for-growth/
[3] https://medium.com/the-innovation/why-a-digital-marketing-strategy-is-critical-to-your-business-or-organisation-9bb367ce7ac
[2] https://www.clickz.com/the-role-of-ai-advertising-for-deep-customer-experience-personalization/262212/
[2] https://www.growth-hackers.net/how-to-use-data-to-grow-your-business/
[2] https://dnbleig.webex.com/mw3300/mywebex/default.do?nomenu=true&siteurl=dnbleig&service=6&rnd=0.6901018529845375&main_url=https://dnbleig.webex.com/ec3300/eventcenter/event/eventAction.do%3FtheAction%3Ddetail%26%26%26EMK%3D4832534b00000004bf41a5509f4f9683af6373c205343b4fae22c2ff60564900b90abbf1e03edcd9%26siteurl%3Ddnbleig%26confViewID%3D166394667480388034%26SourceId%3DD%26encryptTicket%3DSDJTSwAAAASY38UjGvGq71-jZNmEdtAu83gQB_Ro1vTmiy4VqZimFQ2%26
[2] https://varindia.com/news/orange-and-google-cloud-to-form-strategic-partnership-in-data-ai-and-edge-computing-services#.XyGHpy3JyXY.twitter
[1] https://sentientmachines.tech/blog/2019/6/27/7-reasons-why-you-need-to-embrace-ai-to-exceed-your-customers-expectations
[1] https://www.youtube.com/watch?v=lmYuMSW1KUo&feature=emb_logo

[1] https://www.growth-hackers.net/psychological-triggers-product-marketers-keep-users-engaged-onboarding/

Top URLs in Tweet in G9:
[16] https://www.technative.io/how-will-progressive-web-apps-transform-customer-interactions/
[3] https://medium.com/@SoftClouds/personalization-customer-experience-9ce2566240de?utm_content=135897429&utm_medium=social&utm_source=twitter&hss_channel=tw-1081234791758946304
[3] https://www.waterfieldtechnologies.com/solutions/self-service/?utm_campaign=What%27s%20Next%20Campaign&utm_content=134286688&utm_medium=social&utm_source=twitter&hss_channel=tw-44916127
[3] https://www.technologyreview.com/2020/04/28/1000675/how-ai-is-changing-the-customer-experience/
[2] https://www.afr.com/street-talk/quadrant-five-v-backed-probe-in-merger-to-create-outsourcing-giant-20200727-p55fpi
[2] https://www.businesstimes.com.sg/banking-finance/westpac-to-move-1000-overseas-call-centre-jobs-to-australia
[1] https://twitter.com/i/moments/1116762725227663362
[1] https://research.nelson-hall.com/search/?&avpage-views=article&id=80982&fv=1
[1] https://us.nttdata.com/en/news/press-release/2018/february/ntt-data-study-finds-two-of-three-financial-firms-say-data-is-the-most-critical-challenge
[1] https://solutions.amdocs.com/Services-DBO-Nelson-Hall-Whitepaper.html

Top URLs in Tweet in G10:
[4] https://www.fenergo.com/resources/webinars/the-cost-of-poor-cx-clm-industry-trends-series.html
[3] https://www.capgemini.com/fr-fr/etudes/intelligence-artificielle-service-client/?utm_source=twitter&utm_medium=social&utm_content=none_countryorganic_link_report_none&utm_campaign=other_ai_cx_fr
[2] https://www.capgemini.com/research/the-art-of-customer-centric-artificial-intelligence?utm_source=twitter&utm_medium=social&utm_content=dcx_grouporganic_image_report_none&utm_campaign=cx_cri_ai_in_cx
[1] https://www.wealth-dynamix.com/client-service-in-wealth-management-few-second-chances-in-a-crisis/
[1] https://www.linkedin.com/slink?code=gbqwibR
[1] http://spr.ly/6011GbLVF
[1] https://www.cmswire.com/customer-experience/8-cmos-discuss-what-voice-of-the-customer-means-to-them/
[1] https://www.thedrum.com/opinion/2020/07/29/why-transforming-your-customer-experience-hard-it-s-everywhere
[1] https://twitter.com/Capital_FinServ/status/1288842038356606977
[1] https://twitter.com/Capital_FinServ/status/1288846346523414530

Top Domains
Top Domains in Tweet in Entire Graph:
[207] twitter.com
[199] linkedin.com
[186] pivotpointsolutions.net
[161] okt.to
[132] dy.si
[118] forbes.com
[97] beyondphilosophy.com
[87] cmswire.com
[67] co.uk
[66] datasciencecentral.com

Top Domains in Tweet in G1:
[97] beyondphilosophy.com
[95] twitter.com
[62] forbes.com
[38] dlvr.it
[32] cmswire.com
[31] dy.si
[28] ziftsolutions.com
[27] mycustomer.com
[26] customerthink.com
[25] linkedin.com

Top Domains in Tweet in G2:
[99] linkedin.com
[56] dy.si
[31] twitter.com
[29] okt.to
[21] forbes.com
[18] m-ize.com
[15] customerthink.com
[14] interaction-design.org
[13] co.uk
[13] valantic.com

Top Domains in Tweet in G3:
[186] pivotpointsolutions.net
[59] datasciencecentral.com
[41] cmswire.com
[37] karlsmith.info
[28] paradigm-interactions.com
[26] medium.com
[24] commercient.com
[21] fiverr.com
[18] karlsmith.work
[14] co.uk

Top Domains in Tweet in G4:
[8] medium.com
[5] wowdesk.com
[4] wired.com
[2] pymnts.com
[2] finextra.com
[2] thefinancialbrand.com
[2] forbes.com
[2] itproportal.com
[2] datahacker.rs
[1] nodexlgraphgallery.org

Top Domains in Tweet in G5:
[5] rbrlondon.com
[2] locobuzz.com
[1] medium.com
[1] forbes.com

Top Domains in Tweet in G6:
[10] constellationr.com
[8] vanillaplus.com
[8] thesixfivesummit.com
[6] cio.com
[5] futurumresearch.com
[4] paper.li
[3] facebook.com
[3] customerthink.com
[3] dy.si
[3] twitter.com

Top Domains in Tweet in G7:
[35] radio.co
[16] dy.si
[8] wootric.com
[6] forrester.com
[4] visioncritical.com
[3] linkedin.com
[2] quuu.co
[2] forbes.com
[2] thefinancialbrand.com
[2] twitter.com

Top Domains in Tweet in G8:
[9] growth-hackers.net
[7] twitter.com
[3] econsultancy.com
[3] linkedin.com
[3] medium.com
[2] clickz.com
[2] databox.com
[2] webex.com
[2] forbes.com
[2] varindia.com

Top Domains in Tweet in G9:
[17] technative.io
[9] okt.to
[5] linkedin.com
[5] waterfieldtechnologies.com
[4] bit.ly
[4] brightpattern.com
[3] nelson-hall.com
[3] targetgroup.com
[3] medium.com
[3] technologyreview.com

Top Domains in Tweet in G10:
[6] capgemini.com
[4] linkedin.com
[4] fenergo.com
[4] twitter.com
[4] genesys.com
[1] wealth-dynamix.com
[1] spr.ly
[1] cmswire.com
[1] thedrum.com
[1] enterprisersproject.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[5310] cx
[1018] customerexperience
[984] marketing
[902] ai
[560] iot
[550] ux
[500] ar
[486] vr
[395] retailtech
[394] innovation



Top Hashtags in Tweet in G1:
[1261] cx
[386] customerexperience
[118] custexp
[100] marketing
[94] custserv
[82] ai
[66] beyondphilosophy
[64] customerservice
[61] customerdrivengrowth
[58] digitaltransformation

Top Hashtags in Tweet in G2:
[961] cx
[200] customerexperience
[79] ux
[74] customerservice
[61] contactcenter
[59] custserv
[50] callcenter
[48] ai
[44] cctr
[42] custexp

Top Hashtags in Tweet in G3:
[832] cx
[452] ai
[405] iot
[319] bigdata
[296] datascience
[267] ux
[260] marketing
[206] cxm
[206] analytics
[191] custexp

Top Hashtags in Tweet in G4:
[432] marketing
[369] vr
[363] ar
[312] retailtech
[242] fashiontech
[129] ai
[110] cx
[109] iot
[49] digitaltransformation
[48] smarthome

Top Hashtags in Tweet in G5:
[244] cx
[193] data
[98] innovation
[95] visualanalytics
[77] analytic
[72] dataanalytics
[69] smartdata
[44] fintech
[44] marketing
[42] regtech

Top Hashtags in Tweet in G6:
[77] cx
[17] customerexperience
[11] cloud
[11] customer
[9] cco
[9] sixfivesummit
[8] csps
[8] dataanalytics
[8] bigdata
[7] digitaltransformation

Top Hashtags in Tweet in G7:
[105] cx
[11] analytics
[9] customerexperience
[7] merkleproud
[5] digital
[4] nps
[3] customersuccess
[3] marketing
[3] cxm
[3] banking

Top Hashtags in Tweet in G8:
[82] cx
[35] customerexperience
[32] ux
[30] business
[28] userexperience
[22] ai
[22] retail
[21] digitalmarketing
[17] artificialintelligence
[16] data

Top Hashtags in Tweet in G9:
[100] cx
[18] ux
[17] ecommerce
[17] ai
[11] socialmediacx
[10] customerexperience
[8] cxservices
[8] contactcenter
[8] digital
[8] technology

Top Hashtags in Tweet in G10:
[50] cx
[17] wwr20
[15] innovation
[14] ia
[12] ar
[12] vr
[11] ux
[10] covid__19
[10] customerexperience
[7] future

Top Words
Top Words in Tweet in Entire Graph:
[5305] #cx
[1684] customer
[1198] enricomolinari
[1018] #customerexperience
[985] #marketing
[947] experience
[902] #ai
[642] more
[604] future
[564] customers

Top Words in Tweet in G1:
[1261] #cx
[514] customer
[386] #customerexperience
[266] experience
[161] customers
[142] cx
[133] more
[118] #custexp
[100] #marketing
[100] stephaniethum

Top Words in Tweet in G2:
[961] #cx
[290] customer
[200] #customerexperience
[174] experience
[146] customers
[134] more
[104] learn
[86] cx
[84] service
[79] #ux

Top Words in Tweet in G3:
[832] #cx
[452] #ai
[409] enricomolinari
[405] #iot
[319] #bigdata
[296] #datascience
[267] #ux
[260] #marketing
[207] customer
[206] #cxm

Top Words in Tweet in G4:
[690] enricomolinari
[433] #marketing
[369] #vr
[363] #ar
[362] techamazing
[326] future
[317] changing
[317] dress
[312] #retailtech
[310] love

Top Words in Tweet in G5:
[317] ume_kyd
[244] #cx
[193] #data
[103] sky
[98] #innovation
[95] #visualanalytics
[91] reveal
[79] sides
[77] #analytic
[73] organisation

Top Words in Tweet in G6:
[77] #cx
[26] customer
[23] sap
[17] #customerexperience
[15] cisco
[14] discussion
[14] intel
[13] more
[13] lnfrance
[13] public

Top Words in Tweet in G7:
[105] #cx
[75] distinction
[41] join
[40] scott
[40] mckain
[40] playing
[40] radio
[38] cutting
[37] edge
[36] ideas

Top Words in Tweet in G8:
[82] #cx
[35] #customerexperience
[32] #ux
[30] #business
[28] #userexperience
[24] customer
[22] #ai
[22] #retail
[21] #digitalmarketing
[20] startup_nerd

Top Words in Tweet in G9:
[100] #cx
[46] customer
[19] nhinsight
[18] concentrix
[18] technative
[18] apps
[18] #ux
[17] ivank_nh
[17] more
[17] #ecommerce

Top Words in Tweet in G10:
[50] #cx
[25] customer
[22] ghanem_elias
[21] helene_wpli
[19] experience
[19] capgemini
[17] #wwr20
[16] client
[15] #innovation
[13] yuribender

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[546] customer,experience
[449] techamazing,enricomolinari
[414] #vr,#ar
[391] changing,dress
[391] dress,future
[386] #ar,#marketing
[386] #marketing,#retailtech
[383] love,changing
[366] enricomolinari,#vr
[289] #cx,#customerexperience

Top Word Pairs in Tweet in G1:
[163] customer,experience
[105] #cx,#customerexperience
[68] #customerexperience,#cx
[57] #cx,#customerdrivengrowth
[53] customer,service
[45] #customerdrivengrowth,#businessgrowth
[42] #custexp,#cx
[40] #cx,#custexp
[32] customer,experiences
[30] #custserv,#cx

Top Word Pairs in Tweet in G2:
[106] customer,experience
[62] #cx,#customerexperience
[47] #customerexperience,#cx
[46] #custserv,#cx
[39] #ux,#cx
[38] #cx,#cctr
[38] #cctr,#callcenter
[38] #callcenter,#contactcenter
[36] customer,service
[34] #customerexperience,#customerservice

Top Word Pairs in Tweet in G3:
[186] #cxm,#custexp
[179] #custexp,#cx
[147] #bigdata,#analytics
[123] #cx,#ux
[107] #iiot,#python
[107] #python,#rstats
[106] #datascience,#algorithms
[106] #rstats,#tensorflow
[100] #iot,#iiot
[97] #ux,#cx

Top Word Pairs in Tweet in G4:
[361] techamazing,enricomolinari
[326] #vr,#ar
[317] changing,dress
[317] dress,future
[312] #ar,#marketing
[312] #marketing,#retailtech
[310] love,changing
[310] enricomolinari,#vr
[247] future,techamazing
[236] #retailtech,#fashiontech

Top Word Pairs in Tweet in G5:
[75] reveal,sides
[69] become,#analytic
[69] #analytic,organisation
[66] perspective,choice
[66] choice,#cx
[66] #cx,everyday
[66] everyday,opportunity
[66] opportunity,learning
[66] learning,become
[66] organisation,reveal

Top Word Pairs in Tweet in G6:
[13] sassoftware's,jmann245
[13] jmann245,vp
[13] vp,iot
[13] iot,toddgurela
[13] toddgurela,cto
[13] cto,cisco
[13] cisco,joejensenintel
[13] joejensenintel,intel
[12] discussion,sassoftware's
[10] #cx,#cloud

Top Word Pairs in Tweet in G7:
[40] scott,mckain
[40] playing,distinction
[40] distinction,radio
[40] radio,join
[38] join,cutting
[37] cutting,edge
[36] edge,ideas
[35] ideas,#cx
[35] #cx,creating
[35] creating,personal

Top Word Pairs in Tweet in G8:
[22] #cx,#customerexperience
[20] #userexperience,#cx
[19] #ux,#userexperience
[11] improving,customer
[10] guide,improving
[10] customer,#onboarding
[10] #onboarding,emails
[10] emails,four
[10] four,concrete
[10] concrete,examples

Top Word Pairs in Tweet in G9:
[17] #cx,#ux
[16] progressive,web
[16] web,apps
[16] apps,transform
[16] transform,customer
[16] customer,interactions
[16] interactions,livearea
[16] livearea,#ecommerce
[16] #ecommerce,#cx
[14] technative,progressive

Top Word Pairs in Tweet in G10:
[10] 75,organizations
[10] organizations,believe
[10] believe,increasing
[10] increasing,customer
[10] customer,appetite
[10] appetite,non
[10] non,touch
[10] touch,practices
[10] practices,persist
[8] helene_wpli,a1

Top Replied-To
Top Replied-To in Entire Graph:
@nealtopf
@stephaniethum
@ghanem_elias
@sueduris
@debbieszumylo
@cxpert
@blakemorgan
@customerisfirst
@rehbeindanny
@kkmett

Top Replied-To in G1:
@nealtopf
@stephaniethum
@cxpert
@debbieszumylo
@sueduris
@customerisfirst
@rehbeindanny
@thatcxguytweets
@kkmett
@jaffejuice

Top Replied-To in G2:

Top Replied-To in G3:
@forbes
@cxotodayalerts
@enricomolinari
@andrewincontact
@adavachi

Top Replied-To in G7:
@forrester
@costco
@skytv
@adobe

Top Replied-To in G8:
@wi_tweets

Top Replied-To in G9:
@weareeverise
@ivank_nh
@dot_india

Top Replied-To in G10:
@ghanem_elias
@helene_wpli
@qei2009
@kerryclareryan
@chiragthakral

Top Mentioned
Top Mentioned in Entire Graph:
@enricomolinari
@techamazing
@ume_kyd
@renatomunari
@pinakilaskar
@kirkdborne
@mashable
@stephaniethum
@ronald_vanloon
@hyken

Top Mentioned in G1:
@stephaniethum
@hyken
@ricardosgulko
@forbes
@blakemichellem
@smartercx
@annettefranz
@enricomolinari
@cmswire
@oraclecx

Top Mentioned in G2:
@pereion
@juliaahlfeldt
@documentmedia
@sirteace
@cpcchangeagent
@lbouty

Top Mentioned in G3:
@enricomolinari
@pinakilaskar
@kirkdborne
@techamazing
@ronald_vanloon
@mashable
@ubinetus
@userexperienceu
@andi_staub
@interactionsinc

Top Mentioned in G4:
@enricomolinari
@techamazing
@renatomunari
@mashable
@alvinfoo
@pawlowskimario
@rwang0
@softclouds
@worldofscitech

Top Mentioned in G5:
@ume_kyd
@locobuzzindia
@enricomolinari
@rbrlondon
@techamazing
@ncrcorporation
@mashable
@genetec_europe
@oracleretail
@bfcxguru

Top Mentioned in G6:
@sap
@sassoftware
@cisco
@intel
@lnfrance
@jmann245
@toddgurela
@joejensenintel
@shellykramer
@fico

Top Mentioned in G7:
@forrester
@merkle
@adobe
@dentsuaegis
@wootric
@scottmckain
@visioncritical
@ibmcloud
@dipanjantweet
@forbes

Top Mentioned in G8:
@startup_nerd
@startgrowthhack
@jonathanaufray
@walmart
@hayekgaby
@amazon
@vitamintalent
@sovkcom
@techamazing
@enricomolinari

Top Mentioned in G9:
@nhinsight
@concentrix
@technative
@ivank_nh
@livearea
@nttdataservices
@spoonen
@idea
@workspaceone
@paulpartridge16

Top Mentioned in G10:
@helene_wpli
@ghanem_elias
@capgemini
@yuribender
@robdnn
@jaypalter
@kerryclareryan
@steube
@capgemini_bnkg
@therudingroup

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@virginmedia
@sectest9
@edinburghwatch
@british_airways
@chidambara09
@cybersec_feeds
@evankirstel
@aaroncuddeback
@ratingsnetwork

Top Tweeters in G1:
@rockchristopher
@gordontredgold
@marshacollier
@trippbraden
@nancyrubin
@lollydaskal
@ssxman2
@gvalan
@alaskaair
@onang_pribadi

Top Tweeters in G2:
@ratingsnetwork
@iam__network
@thestartupper
@1147_001
@presseticker
@eprnetwork
@stanleyepstein
@cyclismactu
@michaelvonirvin
@dogetalist

Top Tweeters in G3:
@sectest9
@edinburghwatch
@chidambara09
@evankirstel
@aaroncuddeback
@lorimoreno
@femtech_
@taieb_bot
@xaelbot
@tess_blue815

Top Tweeters in G4:
@cybersec_feeds
@beefent
@vishalfast007
@simonlporter
@drumeshprabhu
@2601manish
@removegopnow
@yvesmulkers
@viralvideovlogs
@wrix2

Top Tweeters in G5:
@santchiweb
@artesaniaen
@hasscho
@fintechna
@maka0109
@pitpi4
@aquarius__w_n1
@saqibf
@danielsaeed
@ann1951809

Top Tweeters in G6:
@purplehayz
@shellykramer
@michelledh
@holgermu
@mistygirlph
@oablanchard
@danielnewmanuv
@vainparadise
@martymcpadden
@moneyweb

Top Tweeters in G7:
@juliebhunt
@merckxcycling
@chickfila
@godaddy
@publix
@natashareid95
@heb
@ronkarr
@nigelfenwick
@wegmans

Top Tweeters in G8:
@walmart
@lululemon
@pardoe_ai
@socialmedia2day
@vishne0
@sephora
@startup_nerd
@digitalogi
@google
@manifattura40

Top Tweeters in G9:
@rosenchild
@markhillary
@dot_india
@brainroaring
@elcavalos
@technative
@mindcharity
@domhalps
@azurflorian
@s_akrati

Top Tweeters in G10:
@thomasclone
@lesguer_lionel
@curtisschin
@therudingroup
@capgemini
@alim_zhan
@urrao10
@ursbolt
@jaypalter
@helene_wpli


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