#cx, Twitter, 3/29/2020 1:26:08 AM, 223929


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#cx_2020-03-28_17-24-00.xlsx
#cx_2020-03-28_17-24-00.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
March 29, 2020
Short Description:
#cx via NodeXL https://bit.ly/3bzzlU4
@enricomolinari
@microsmallbusi1
@forbes
@annettefranz
@forrester
@kirkdborne
@jeanniecw
@softclouds
@andi_staub
@mycustomer

Top hashtags:
#cx
#customerexperience
#ai
#cxmids
#fintech
#marketing
#innovation
#ux
#custserv
#covid19

Description:
Description
The graph represents a network of 3,454 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 29 March 2020 at 00:25 UTC.

The requested start date was Sunday, 29 March 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 3-hour, 41-minute period from Tuesday, 24 March 2020 at 12:58 UTC to Friday, 27 March 2020 at 16:39 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3454
Unique Edges : 4256
Edges With Duplicates : 3200
Total Edges : 7456
Number of Edge Types : 4
Tweet : 1773
Mentions : 2517
MentionsInRetweet : 3081
Replies to : 85
Self-Loops : 1773
Reciprocated Vertex Pair Ratio : 0.0476775620545589
Reciprocated Edge Ratio : 0.0910157166314802
Connected Components : 813
Single-Vertex Connected Components : 470
Maximum Vertices in a Connected Component : 1875
Maximum Edges in a Connected Component : 5423
Maximum Geodesic Distance (Diameter) : 20
Average Geodesic Distance : 5.967928
Graph Density : 0.000357434460706608
Modularity : 0.546714
NodeXL Version : 1.0.1.428
Data Import : The graph represents a network of 3,454 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 29 March 2020 at 00:25 UTC.

The requested start date was Sunday, 29 March 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 3-hour, 41-minute period from Tuesday, 24 March 2020 at 12:58 UTC to Friday, 27 March 2020 at 16:39 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[70] https://s2.radio.co/s532f0345f/listen
[33] -
[26] https://asociaciondec.org/viernes-dec/customer-journey-creias-haberlo-visto-todo/42814/
[21] https://beyondphilosophy.com/blog/
[18] https://wscca.wicourts.gov/appealHistory.xsl;jsessionid=18804FB7B0B7CAFBD2B92B6F042EA2C1?caseNo=2017AP002288&cacheId=C314DD8D0FD545B54CFFC5CAD2D7C512&recordCount=2&offset=0&linkOnlyToForm=false&sortDirection=DESC
[16] https://www.pipelinepub.com/info/awards/nominate.php
[16] https://www.constellationr.com/blog-news/2020-supernova-award-applications-are-open
[15] https://dy.si/wQpyV
[13] https://cx-journey.com/2020/03/wfh-do-i-have-to-cancel-my-journey-mapping-workshops.html
[12] https://www.youtube.com/watch?v=gLr7JWH5zQk


Top URLs in Tweet in G1:
[5] https://www.destinationcrm.com/Webevents/Nice/25mar2020/soc
[5] https://mopinion.com/cx-top-5-youtube-videos/?utm_content=buffer1c3a8&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[4] https://coruzant.com/digital-strategy/unpacking-digital-transformation-in-payments-how-to-create-an-effective-payments-strategy-in-a-shaky-economy
[4] http://www.irishcycles.com/
[4] http://tweetedtimes.com/v/8731
[3] https://mopinion.com/customer-experience-cx-survey-questions/?utm_content=buffer1f27b&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://www.constellationr.com/blog-news/2020-supernova-award-applications-are-open
[3] http://feedproxy.google.com/~r/CxObsession/~3/DipwJXUqYyY/?utm_campaign=james-dodkins-online-tour-rocks-customer-experience&utm_medium=social_link&utm_source=missinglettr
[2] http://rite.ly/webM
[2] CSAT:

Top URLs in Tweet in G2:
[16] https://www.pipelinepub.com/info/awards/nominate.php
[10] https://www.fintechmagazine.com/insurance/three-insurtech-trends-watch-2020
[7] http://www.catchydomainnames.com
[6] https://smartercx.com/10-emerging-technology-statistics-for-2020/?utm_content=123314850&utm_medium=social&utm_source=twitter&hss_channel=tw-17392332
[5] https://pages.newvoicemedia.com/2020-02-GBL-ONASalesforceandVonage-PerfectComboforService.html?CMP=SOC-ORG-VONAGE-TW-NATIVE-CONTACTCENTER-OTHER&linkId=84983323
[5] https://www.raconteur.net/infographics/industrial-internet-of-things-connected-capabilities
[4] https://medium.com/@Railsbank/fintech-and-its-promise-for-inclusivity-27817cd93f4a?utm_content=buffer4d115&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://www.forbes.com/sites/brianthompson1/2020/02/27/meet-the-man-revolutionizing-marijuana-investing/?utm_content=buffer39400&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer#551ca9161948
[2] https://dy.si/wQpyV
[2] https://www.ft.com/content/41adb97a-5870-11ea-a528-dd0f971febbc?utm_content=buffer2c013&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G3:
[70] https://s2.radio.co/s532f0345f/listen
[21] https://beyondphilosophy.com/blog/
[9] https://cx-journey.com/2020/03/wfh-do-i-have-to-cancel-my-journey-mapping-workshops.html
[8] https://www.icmi.com/Resources/2020/when-plans-dont-fit-situation-icmichat-rundown
[8] https://www.mycustomer.com/customer-experience/engagement/how-understanding-customer-emotions-helps-us-improve-employee?platform=hootsuite
[7] https://experienceinvestigators.com/what-cx-leaders-can-predict-in-a-crisis/
[7] https://cx-journey.com/2019/04/customer-understanding-cornerstone-of.html
[5] http://customerservicedaily.com
[5] https://www.mycustomer.com/service/management/how-to-empower-and-engage-remote-service-teams?platform=hootsuite
[5] http://customerthink.com/what-is-customer-journey-analytics/

Top URLs in Tweet in G4:
[4] https://www.gemalto.com/financial/ebanking/psd2
[3] https://www.bankinghub.eu/innovation-digital/open-banking-poker
[3] https://www.theriot.agency/branding/covid-19-what-is-your-business-going-to-do/?utm_content=buffera4952&utm_medium=social&utm_source=twitter&utm_campaign=buffer
[2] https://www.sas.com/en_us/webinars/harmonic-convergence-of-banking-cx.html
[2] https://www.verdict.co.uk/big-tech-banking-2/
[2] https://techcrunch.com/2020/03/24/revolut-launches-its-neobank-in-the-us/
[2] https://www.finextra.com/the-long-read/30/request-to-pay-what-does-it-mean-for-instant-payments
[2] http://Mobilize.ai
[2] https://www.linkedin.com/pulse/customer-love-time-corona-stefan-kolle?utm_source=social&utm_medium=post&utm_campaign=customerlove&utm_content=scale
[1] https://worldline.com/en/home/blog/2019/september/transformation-in-the-banking-sector-through-open-banking.html

Top URLs in Tweet in G5:
[13] https://www.constellationr.com/blog-news/2020-supernova-award-applications-are-open
[2] https://www.zendesk.com/support/webinar/relater/
[2] http://www.catchydomainnames.com
[2] https://www.channele2e.com/investors/accenture-acquisition-budget-fiscal-2020/
[2] https://soundcloud.com/jesushoyos/sets/podcast-de-crm-con-jesus-hoyos
[1] https://www.zendesk.com/blog/internal-collaboration-prioritize-teamwork/?utm_source=twitter&utm_medium=organic_social&utm_campaign=blog
[1] https://www.cfodive.com/news/smart-data-management-retain-subscription-customers/574775/
[1] https://www.twilio.com/hub/putting-person-back-personalized-customer-engagement
[1] https://www.zendesk.com.br/campaign/remote-support-bundle/?utm_source=twitter&utm_medium=organic_social&utm_campaign=zdbrso_product
[1] https://www.zendesk.com.mx/campaign/remote-support-bundle/?utm_source=twitter&utm_medium=organic_social&utm_campaign=zdltso_product

Top URLs in Tweet in G6:
[12] https://www.youtube.com/watch?v=gLr7JWH5zQk

[4] https://www.acxstraining.com/
[4] https://www.eventbrite.com/e/unlock-your-cx-potential-cx-conference-tickets-92540205245
[2] https://www.shirute.com/blogit/what-really-makes-customers-happy/
[2] http://www.shirute.fi/cxmasterclass/
[2] https://cxm.co.uk/net-promoter-score-the-root-of-all-thats-wrong-with-customer-surveys/
[1] https://twitter.com/mklinnovation/status/1243504887952007169
[1] https://twitter.com/mklinnovation/status/1243574257646538753
[1] https://www.usafill.com/logistics-company-fulfillment-for-health-beauty-products/?utm_campaign=Social%20Promo%20Twitter&utm_content=116808703&utm_medium=social&utm_source=twitter&hss_channel=tw-562989531
[1] https://www.usafill.com/logistics-company-fulfillment-for-health-beauty-products/?utm_campaign=Social%20Promo%20Twitter&utm_content=116808700&utm_medium=social&utm_source=twitter&hss_channel=tw-562989531

Top URLs in Tweet in G7:
[9] https://dy.si/wQpyV
[6] https://internetofthingsagenda.techtarget.com/blog/IoT-Agenda/As-IoT-grows-advanced-AI-models-are-critical
[5] https://www.iotcentral.io/blog/reasons-that-justify-why-businesses-need-to-pay-attention-to-iot
[4] https://dy.si/s4H58
[3] https://visionedgemarketing.com/focus-customer-marketing-analytics/
[3] https://visionedgemarketing.com/marketing-ops-stronger-customer-strategy/
[3] https://www.datasciencecentral.com/profiles/blogs/a-b-testing-in-one-picture
[3] https://engage.bah.com/Article/Redirect/8bd3d573-be6f-4dff-9009-3d3896d53ca1?uc=30185&g=0fa26fce-ccb5-4236-b0ff-16b6f022906f&f=133311
[2] https://visionedgemarketing.com/customers-referrals-help-drive-growth/
[2] https://visionedgemarketing.com/customer-trust-grows-revenue/

Top URLs in Tweet in G8:
[4] https://cx-journey.com/2020/03/wfh-do-i-have-to-cancel-my-journey-mapping-workshops.html
[2] https://www.forbes.com/sites/forbesagencycouncil/2020/03/25/accessibility-of-design-designing-for-every-experience/?subId3=xid:fr1585210437669cgh
[2] https://dy.si/wQpyV
[2] https://www.forbes.com/sites/forbesfinancecouncil/2020/03/12/meeting-the-unique-challenges-of-smb-banking-through-digital-transformation/
[2] https://www.forbes.com/sites/forbestechcouncil/2020/01/27/top-five-digital-transformation-predictions-for-2020/#322187531802
[2] https://www.dxlatest.com/post/successful-digital-transformation-in-banking-depends-on-value
[2] https://www.forbes.com/sites/forbescoachescouncil/2019/08/16/is-it-time-to-audit-your-customer-experience-transformation/
[1] https://thewisemarketer.com/lets-talk-loyalty-podcast/28-coronavirus-challenges-solutions-for-convenience-retailers/
[1] https://thewisemarketer.com/loyalty-strategy/choice-and-control-critical-elements-for-loyalty-program-success/
[1] https://thewisemarketer.com/airline/keynote-kickoff-loyalty-awards-2020-in-review/

Top URLs in Tweet in G9:
[3] https://opusresearch.net/wordpress/2020/03/23/how-measuring-the-intelligence-of-virtual-agent-conversations-improves-performance/
[2] https://www.demandgenreport.com/features/demanding-views/closing-the-cx-gap-with-px-where-personalization-misses-the-mark
[2] https://www.talkdesk.com/blog/adopt-automation-to-support-your-customers-during-the-pandemic/
[2] https://customerthink.com/customer-retention-in-a-time-of-crisis-10-action-steps-for-saas-companies/
[2] https://customerthink.com/top-trends-of-conversational-marketing-in-2020/
[1] https://www.forbes.com/sites/businessreporter/2020/01/22/cx-obsessed-how-to-switch-to-a-better-customer-experience/?utm_source=TWITTER&utm_medium=social&utm_content=3142733260&utm_campaign=sprinklrForbesMainTwitter#16aa2ee8654e
[1] https://www.cmswire.com/customer-experience/dont-forget-your-customer-after-they-become-your-customer/?utm_source=t.co&utm_medium=social&utm_content=dlvr.it-cmswire
[1] https://www.cisco.com/c/en/us/solutions/cisco-on-cisco/consolidated-contact-center.html?dtid=esotwt000260&CAMPAIGN=Corporate+Communications&Country_Site=GL&POSITION=Social%2BMedia&REFERRING_SITE=Twitter&CREATIVE=Cisco%2B%2BBlog%2BGC+-+Networking
[1] https://www.genesys.com/collateral/results-from-real-world-customer-experience-transformations?utm_source=twitter&utm_medium=organicsocial&utm_campaign=genesys&utm_content=1579185796
[1] https://www.talkdesk.com/opentalk/

Top URLs in Tweet in G10:
[1] https://okt.to/cI8Hty
[1] https://okt.to/zipTQV
[1] https://okt.to/lFDQyW
[1] https://okt.to/O8QtF4
[1] https://okt.to/MSEb5P
[1] https://okt.to/tqBE6m
[1] https://okt.to/D1W5Fb
[1] https://okt.to/TxN1CQ
[1] https://okt.to/vHeNuQ
[1] https://www.growth-hackers.net/how-to-create-listings-convert-into-sales/

Top Domains
Top Domains in Tweet in Entire Graph:
[123] linkedin.com
[114] twitter.com
[107] okt.to
[84] dy.si
[71] beyondphilosophy.com
[70] radio.co
[61] forbes.com
[46] cmswire.com
[43] cx-journey.com
[42] customerthink.com

Top Domains in Tweet in G1:
[72] linkedin.com
[25] okt.to
[22] twitter.com
[21] dy.si
[17] readyforsocial.com
[13] interaction-design.org
[12] mopinion.com
[11] serve4impact.blog
[9] co.uk
[8] forbes.com

Top Domains in Tweet in G2:
[18] pipelinepub.com
[11] forbes.com
[10] fintechmagazine.com
[9] medium.com
[7] smartercx.com
[7] raconteur.net
[7] catchydomainnames.com
[5] newvoicemedia.com
[4] customerthink.com
[3] dy.si

Top Domains in Tweet in G3:
[71] beyondphilosophy.com
[70] radio.co
[46] twitter.com
[39] cx-journey.com
[31] mycustomer.com
[18] customerthink.com
[16] contactcenterpipeline.com
[13] forbes.com
[13] okt.to
[12] the-future-of-commerce.com

Top Domains in Tweet in G4:
[7] linkedin.com
[4] sas.com
[4] gemalto.com
[3] finextra.com
[3] bankinghub.eu
[3] mobilize.ai
[3] theriot.agency
[2] co.uk
[2] techcrunch.com
[2] bain.com

Top Domains in Tweet in G5:
[14] constellationr.com
[5] zendesk.com
[3] twitter.com
[2] itsarep.nl
[2] catchydomainnames.com
[2] channele2e.com
[2] soundcloud.com
[2] arfa.co
[2] qualtrics.com
[1] cfodive.com

Top Domains in Tweet in G6:
[18] usafill.com
[12] youtube.com
[7] twitter.com
[4] acxstraining.com
[4] eventbrite.com
[3] shirute.com
[3] cxbhub.com
[3] co.uk
[2] shirute.fi
[1] calabrio.com

Top Domains in Tweet in G7:
[26] visionedgemarketing.com
[13] dy.si
[7] iotcentral.io
[6] bah.com
[6] techtarget.com
[4] datasciencecentral.com
[3] amazon.com
[3] talentedlearning.com
[2] nelson-hall.com
[1] twinword.com

Top Domains in Tweet in G8:
[17] forbes.com
[4] thewisemarketer.com
[4] cx-journey.com
[3] hashtag.cx
[2] dy.si
[2] dxlatest.com
[2] greenrope.com
[1] diginomica.com
[1] informationweek.com
[1] cmswire.com

Top Domains in Tweet in G9:
[12] genesys.com
[5] customerthink.com
[4] talkdesk.com
[3] opusresearch.net
[2] demandgenreport.com
[2] cisco.com
[2] convergeone.com
[2] wootric.com
[1] forbes.com
[1] cmswire.com

Top Domains in Tweet in G10:
[9] okt.to
[1] growth-hackers.net
[1] atptool.net
[1] designcurial.com
[1] baselinehk.com
[1] userlane.com
[1] socialmediatoday.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3792] cx
[679] customerexperience
[536] ai
[292] cxmids
[270] fintech
[270] marketing
[253] innovation
[237] ux
[220] custserv
[214] covid19



Top Hashtags in Tweet in G1:
[689] cx
[134] customerexperience
[57] ux
[48] custserv
[47] customerservice
[41] covid19
[40] ai
[39] contactcenter
[37] marketing
[26] digitaltransformation

Top Hashtags in Tweet in G2:
[190] cx
[166] ai
[110] fintech
[91] innovation
[88] iot
[76] marketing
[76] emergingtech
[75] futureofwork
[75] stem
[68] bigdata

Top Hashtags in Tweet in G3:
[644] cx
[110] custexp
[109] customerexperience
[78] custserv
[70] covid19
[55] coronavirus
[53] beyondphilosophy
[50] customerdrivengrowth
[47] businessgrowth
[42] cctr

Top Hashtags in Tweet in G4:
[108] cx
[87] fintech
[56] innovation
[31] ux
[29] digitaltransformation
[26] openbanking
[25] bigdata
[24] psd2
[24] ai
[23] banking

Top Hashtags in Tweet in G5:
[91] cx
[43] ai
[35] zendeskrelater
[29] tech
[21] bigdata
[20] supernova
[19] analytics
[18] datamanagement
[18] cfo
[18] datascience

Top Hashtags in Tweet in G6:
[370] cx
[292] cxmids
[27] customerexperience
[7] ex
[5] business
[5] shirute
[5] cxpafinland
[5] asiakaskokemus
[4] acxs
[3] culture

Top Hashtags in Tweet in G7:
[57] cx
[43] ai
[35] bigdata
[28] datascience
[27] customersuccess
[21] b2b
[21] iot
[19] machinelearning
[13] cxservices
[11] connectedproducts

Top Hashtags in Tweet in G8:
[61] cx
[12] ux
[11] digitaltransformation
[10] customerexperience
[9] designthinking
[4] wfh
[4] experienceeconomy
[4] fintech
[3] customerloyalty
[3] journeymapping

Top Hashtags in Tweet in G9:
[44] cx
[7] ai
[7] custserv
[6] ml
[6] custexp
[4] webex
[4] customerexperience
[3] contactcenter
[3] opentalk2020
[3] ccaas

Top Hashtags in Tweet in G10:
[38] cx
[26] customerexperience
[22] ux
[13] userexperience
[10] marketing
[8] business
[8] webdesign
[6] branding
[6] design
[6] brand

Top Words
Top Words in Tweet in Entire Graph:
[5169] Words in Sentiment List#1: Positive
[1176] Words in Sentiment List#2: Negative
[5] Words in Sentiment List#3: Angry/Violent
[112107] Non-categorized Words
[118452] Total Words
[3796] #cx
[1211] customer
[679] #customerexperience
[636] experience
[536] #ai

Top Words in Tweet in G1:
[688] #cx
[206] customer
[134] #customerexperience
[133] experience
[92] customers
[89] more
[57] #ux
[48] #custserv
[48] service
[48] cx

Top Words in Tweet in G2:
[306] enricomolinari
[190] #cx
[166] #ai
[110] #fintech
[91] #innovation
[89] #retail
[88] #iot
[80] vs
[76] #marketing
[76] #emergingtech

Top Words in Tweet in G3:
[645] #cx
[251] customer
[145] distinction
[115] experience
[110] join
[110] #custexp
[109] #customerexperience
[100] cx
[90] customers
[82] ideas

Top Words in Tweet in G4:
[108] #cx
[87] #fintech
[56] andi_staub
[56] #innovation
[31] #ux
[29] #digitaltransformation
[26] #openbanking
[25] #bigdata
[24] #psd2
[24] #ai

Top Words in Tweet in G5:
[91] #cx
[43] #ai
[35] #zendeskrelater
[33] zendesk
[29] innovative
[29] disruptive
[29] #tech
[26] lnfrance
[26] 2020
[24] help

Top Words in Tweet in G6:
[374] #cx
[295] #cxmids
[200] midsretailforum
[83] customer
[80] naconsultingltd
[59] experience
[52] online
[52] bcu4biz
[51] potential
[47] talk

Top Words in Tweet in G7:
[60] customer
[57] #cx
[43] #ai
[37] kirkdborne
[35] #bigdata
[28] experience
[28] #datascience
[27] #customersuccess
[21] #b2b
[21] #iot

Top Words in Tweet in G8:
[61] #cx
[23] customer
[21] forbes
[15] experience
[12] day
[12] 2020
[12] #ux
[11] journey
[11] #digitaltransformation
[10] more

Top Words in Tweet in G9:
[44] #cx
[10] customer
[10] genesys
[9] more
[9] wootric
[8] talkdesk
[8] free
[8] contact
[8] help
[7] personalized

Top Words in Tweet in G10:
[38] #cx
[26] #customerexperience
[22] #ux
[16] customer
[14] jonathanaufray
[13] #userexperience
[11] startgrowthhack
[10] nice
[10] user
[10] experience

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[347] customer,experience
[242] #cx,#customerexperience
[149] customer,service
[129] #customerexperience,#cx
[128] #cxmids,#cx
[119] gt,gt
[102] #cx,#ux
[92] #cx,#ai
[84] #custexp,#cx
[81] learn,more

Top Word Pairs in Tweet in G1:
[80] customer,experience
[45] #cx,#customerexperience
[36] #customerexperience,#cx
[33] #ux,#cx
[20] experience,#cx
[20] customer,service
[19] learn,more
[19] #customer,#experience
[15] #cx,#ux
[15] #custserv,#cx

Top Word Pairs in Tweet in G2:
[75] amazing,#emergingtech
[75] #emergingtech,see
[75] see,2030
[75] 2030,businessinsider
[75] businessinsider,enricomolinari
[75] enricomolinari,#futureofwork
[75] #futureofwork,#stem
[75] #stem,#innovation
[74] enricomolinari,amazing
[74] #innovation,#retail

Top Word Pairs in Tweet in G3:
[76] customer,experience
[75] scott,mckain
[75] playing,distinction
[75] distinction,radio
[75] radio,join
[75] join,cutting
[75] cutting,edge
[74] edge,ideas
[73] ideas,#cx
[71] personal,professional

Top Word Pairs in Tweet in G4:
[23] #cx,#ux
[22] #fintech,#cx
[21] data,becomes
[21] becomes,language
[21] language,#innovation
[21] #innovation,#digitaltransformation
[21] #digitaltransformation,#ai
[21] #ai,#iot
[21] #iot,#5g
[21] #5g,#bigdata

Top Word Pairs in Tweet in G5:
[29] innovative,disruptive
[20] 2020,#supernova
[19] #supernova,award
[19] award,applications
[19] applications,open
[19] submit,innovative
[18] survey,smart
[18] smart,#datamanagement
[18] #datamanagement,#cfo
[18] #cfo,executives

Top Word Pairs in Tweet in G6:
[128] #cxmids,#cx
[54] #cx,#cxmids
[44] #cx,potential
[27] unlock,#cx
[26] customer,experience
[22] online,conference
[20] potential,#cxmids
[19] #cx,#customerexperience
[16] potential,online
[15] luke,murfitt

Top Word Pairs in Tweet in G7:
[22] #customersuccess,#cx
[21] #b2b,#customersuccess
[18] #bigdata,#datascience
[18] app,development
[12] #datascience,#ai
[10] #emergingtechnologies,competitive
[10] competitive,edge
[10] edge,smart
[10] smart,#connectedproducts
[10] #connectedproducts,facilitate

Top Word Pairs in Tweet in G8:
[10] customer,experience
[7] ideation,techniques
[7] techniques,series
[6] empower,customer
[6] customer,success
[6] success,strategy
[6] strategy,tech
[6] tech,free
[6] free,ebook
[6] ebook,offers

Top Word Pairs in Tweet in G9:
[7] wootric,offering
[7] offering,free
[7] free,employee
[7] employee,pulse
[7] pulse,tools
[7] tools,help
[7] contact,center
[6] #ai,#ml
[6] more,personalized
[6] #custserv,#custexp

Top Word Pairs in Tweet in G10:
[9] #cx,#customerexperience
[7] #ux,designer
[7] designer,paradox
[7] paradox,dream
[7] dream,kickoff
[7] kickoff,settle
[7] settle,launch
[7] launch,user
[7] user,needs
[7] needs,#webdesign

Top Replied-To
Top Replied-To in Entire Graph:
@jtwatkin
@mcdonalds
@carma_net
@consultingchris
@iam08278292
@marksmithvr
@diego_jvg
@hyken
@jdodkins
@opstelservices

Top Replied-To in G1:
@reputationcomuk

Top Replied-To in G2:
@carma_net

Top Replied-To in G3:
@jtwatkin
@websrphr
@zingermans
@mishbatt
@amandamagee
@debbieszumylo
@laracuente_eric
@seanbhawkins
@microsmallbusi1
@modernimprint

Top Replied-To in G5:
@lcooney
@rickosterberg
@d2twelve
@zendesk
@lnfrance

Top Replied-To in G6:
@consultingchris
@jdodkins
@customerspaul
@cx_yak
@claremuscutt
@zoom_us

Top Replied-To in G7:
@ivank_nh

Top Replied-To in G9:
@mcgeesmith

Top Mentioned
Top Mentioned in Entire Graph:
@midsretailforum
@enricomolinari
@ume_kyd
@naconsultingltd
@businessinsider
@andi_staub
@alvinfoo
@annettefranz
@kirkdborne
@bcu4biz

Top Mentioned in G1:
@plumvoice
@babettetenhaken
@2ring4uc
@teamconcept
@bcts_consulting
@gdtwire

Top Mentioned in G2:
@enricomolinari
@businessinsider
@alvinfoo
@antgrasso
@ronald_vanloon
@bristowcolin
@servion
@mikequindazzi
@kashthefuturist
@gvalan

Top Mentioned in G3:
@annettefranz
@jeanniecw
@sap_cx
@stephaniethum
@hyken
@jtwatkin
@customerthink
@jeannebliss
@mycustomer
@forrester

Top Mentioned in G4:
@andi_staub
@haroldsinnott
@natashakyp
@psb_dc
@jb
@jblefevre60
@oxana_zeitler
@jimmarous
@davidjmaireles

Top Mentioned in G5:
@zendesk
@lnfrance
@gp_pulipaka
@dhinchcliffe
@accenture
@amcdermo
@colleenberube
@abbywambach
@glennondoyle
@henryshandle

Top Mentioned in G6:
@midsretailforum
@naconsultingltd
@bcu4biz
@cx_yak
@jdodkins
@theraggitapp
@bcuadvantage
@maykingtea
@ijgolding
@omsurgery

Top Mentioned in G7:
@kirkdborne
@nhinsight
@futurism
@bojanavukov
@lauravem
@socialwiz
@hubspot
@ivank_nh
@cbinsights
@ericc1ark

Top Mentioned in G8:
@forbes
@annettefranz
@nngroup
@greenrope
@immersiongroup1
@jamesvgingerich
@dxlatest
@sarah_larkin_a
@thewisemarketer
@kirkdborne

Top Mentioned in G9:
@genesys
@wootric
@cisco
@talkdesk
@avaya
@customerthink
@salesforce
@joaosafara
@nikkielizdemere
@converge_one

Top Mentioned in G10:
@jonathanaufray
@startgrowthhack
@startup_nerd
@niceltd
@socialmedia2day
@jeffbezos
@fadouce
@designbaseline
@tenacityio
@extracobanks

Top Tweeters
Top Tweeters in Entire Graph:
@virginmedia
@tesco
@americanair
@marshawright
@sectest9
@atthelp
@edinburghwatch
@comcastcares
@klm
@chidambara09

Top Tweeters in G1:
@bhumharit
@1147_001
@cyclismactu
@serve4impact
@dogetalist
@bamitav
@rgrissom
@shaynelibby
@coneejjr
@shareblog3

Top Tweeters in G2:
@marshawright
@chidambara09
@evankirstel
@lorimoreno
@businessinsider
@evanderburg
@calcaware
@jjhuqpwjakk7cpr
@nicochan33
@mashable

Top Tweeters in G3:
@justbementalist
@thewallstbull
@katenasser
@jeffsheehan
@vladobotsvadze
@adweek
@cmswire
@ross_quintana
@billquiseng
@datafloq

Top Tweeters in G4:
@sectest9
@fintechna
@ssxman2
@spirosmargaris
@cybersecurityn8
@jblefevre60
@leimer
@alternative200
@gdpr25thmay18
@psb_dc

Top Tweeters in G5:
@ottlegalrebels
@billnigh
@akwyz
@taieb_bot
@xaelbot
@rwang0
@codedailybot
@serverlessfan
@npr
@llnuxbot

Top Tweeters in G6:
@tesco
@klm
@morrisons
@maykingtea
@premierpapercm
@ritzcarlton
@om
@3asiq
@franc161
@unitedcarpets

Top Tweeters in G7:
@ricardo_ik_ahau
@wil_bielert
@chshakeelgujar
@cyprusbiz
@kirkdborne
@machine_ml
@greentechdon
@hubofml
@hubspot
@capgemini

Top Tweeters in G8:
@edwardcalame
@designthinkbot
@forbes
@jamesvgingerich
@techrepublic
@daviddoughty
@cichuck
@ralexjimenez
@sprintbaseb
@colin_hung

Top Tweeters in G9:
@nikkielizdemere
@bizcom
@salesforce
@marketingcloud
@drnatalie
@awscloud
@crn
@saleswingsapp
@tuturellafilho
@genesys

Top Tweeters in G10:
@sudeepkhatri
@theeddie24ful
@socialmedia2day
@albertan48
@startup_nerd
@proyectosnolen1
@ammarketing_nl
@startgrowthhack
@jonathanaufray
@navybluesmoke


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