The graph represents a network of 704 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Tuesday, 03 March 2020 at 01:01 UTC.
The requested start date was Monday, 02 March 2020 at 01:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 5,000.
The tweets in the network were tweeted over the 13-day, 22-hour, 47-minute period from Monday, 17 February 2020 at 01:33 UTC to Monday, 02 March 2020 at 00:20 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 704
Unique Edges : 885
Edges With Duplicates : 1456
Total Edges : 2341
Number of Edge Types : 4
Tweet : 581
Mentions : 884
MentionsInRetweet : 870
Replies to : 6
Self-Loops : 581
Reciprocated Vertex Pair Ratio : 0.0712136409227683
Reciprocated Edge Ratio : 0.132958801498127
Connected Components : 99
Single-Vertex Connected Components : 53
Maximum Vertices in a Connected Component : 508
Maximum Edges in a Connected Component : 1940
Maximum Geodesic Distance (Diameter) : 11
Average Geodesic Distance : 4.241671
Graph Density : 0.0021579593948015
Modularity : 0.377466
NodeXL Version : 1.0.1.426
Data Import : The graph represents a network of 704 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Tuesday, 03 March 2020 at 01:01 UTC.
The requested start date was Monday, 02 March 2020 at 01:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 5,000.
The tweets in the network were tweeted over the 13-day, 22-hour, 47-minute period from Monday, 17 February 2020 at 01:33 UTC to Monday, 02 March 2020 at 00:20 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[303] #custexp,#cx [227] customer,experience [192] #cx,#custexp [128] #custserv,#custexp [119] #custserv,#cx [114] cx,journey [91] #customerservice,#custexp [76] #callcenter,#contactcenter [75] #customerexperience,#customerservice [75] #cx,#cctr Top Word Pairs in Tweet in G1:
[133] #custexp,#cx [109] cx,journey [73] customer,experience [35] #cx,#custexp [34] gt,gt [34] #custserv,#cx [31] 11,tips [31] tips,ensure [31] including,books [30] books,jeannebliss Top Word Pairs in Tweet in G2:
[81] #custexp,#cx [61] customer,experience [27] #cctr,#custserv [27] #custserv,#custexp [25] customer,service [25] #custserv,#cx [23] customer,journey [21] #cx,#custexp [21] #cx,#custserv [18] contact,centre Top Word Pairs in Tweet in G3:
[10] #cx,#custexp [8] customer,experience [6] experience,#cx [3] simple,ways [3] ways,use [3] use,communication [3] communication,enhance [3] enhance,brand's [3] brand's,customer [3] #custexp,forbes Top Word Pairs in Tweet in G4:
[28] #customerservice,#custexp [19] #customerexperience,#customerservice [17] customer,service [15] #custserv,#cx [15] #cx,#cctr [15] #cctr,#callcenter [15] #callcenter,#contactcenter [15] #contactcenter,#customerexperience [13] customer,experience [13] #cx,#custexp Top Word Pairs in Tweet in G5:
[42] #custserv,#custexp [41] #custexp,#cx [26] #custexp,#customerexperience [24] #cx,#custexp [19] customer,experience [11] customerthink,#custserv [8] genesys,#custserv [7] check,hyken [5] check,blakemichellem [5] #beyondphilosophy,#custexp Top Word Pairs in Tweet in G6:
[12] #cx,#custexp [10] day,#tisdd [9] customer,experience [9] #tisdd,executive [9] executive,school [8] go,free [7] #brandsays,#doitextra [7] latterell,day [5] massive,shout [5] shout,theexpmanager Top Word Pairs in Tweet in G7:
[23] #custexp,#cx [18] #marketing,#sales [12] #edtech,#elearning [11] #digitalmarketing,#contentmarketing [10] #sales,#marketing [10] #cx,#custserv [9] #marketing,#fieldsales [9] #fieldsales,#fieldmarketing [9] #fieldmarketing,#bizdev [9] #bizdev,#customersuccess Top Word Pairs in Tweet in G8:
[17] #custexp,#customerexperience [15] customer,purchase [14] key,barriers [13] best,way [13] way,discover [13] discover,remove [13] remove,key [13] barriers,frustrate [13] frustrate,customer [11] ariegoldshlager,customer Top Word Pairs in Tweet in G9:
[18] #custexp,#custserv [8] customer,experience [8] #cx,#custexp [6] good,read [6] read,gt [6] #custserv,#cx [5] #custserv,#custexp [4] details,here's [3] joseph,michelli [3] michelli,#podcast Top Word Pairs in Tweet in G10:
[17] year,#ai [17] #ai,powered [17] powered,#customerjourney [16] #customerjourney,ovum [16] ovum,miladantonio [15] 2020,shapes [15] shapes,become [15] become,year [15] miladantonio,examines [15] examines,building Top Replied-To in Entire Graph:
Top Replied-To in G2:
Top Replied-To in G9:
Top Mentioned in Entire Graph:
Top Mentioned in G1:
Top Mentioned in G2:
Top Mentioned in G3:
Top Mentioned in G5:
Top Mentioned in G6:
Top Mentioned in G7:
Top Mentioned in G8:
Top Mentioned in G9:
Top Mentioned in G10:
Top Tweeters in Entire Graph:
Top Tweeters in G1:
Top Tweeters in G2:
Top Tweeters in G3:
Top Tweeters in G4:
Top Tweeters in G5:
Top Tweeters in G6:
Top Tweeters in G7:
Top Tweeters in G8:
Top Tweeters in G9:
Top Tweeters in G10: