#cx, Twitter, 2/16/2020 7:37:06 AM, 221263


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#cx_2020-02-15_22-08-00.xlsx
#cx_2020-02-15_22-08-00.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
February 16, 2020
Short Description:
#cx via NodeXL http://bit.ly/2StVdJI
@softclouds
@gavagai_corp
@oraclecx
@mikequindazzi
@forbes
@evankirstel
@chidambara09
@mycustomer
@calcaware
@customerthink

Top hashtags:
#cx
#customerexperience
#ai
#custserv
#innovation
#ux
#digitaltransformation

Description:
Description
The graph represents a network of 4,027 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 16 February 2020 at 06:09 UTC.

The requested start date was Sunday, 16 February 2020 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 17-hour, 9-minute period from Wednesday, 12 February 2020 at 16:58 UTC to Saturday, 15 February 2020 at 10:08 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4027
Unique Edges : 5254
Edges With Duplicates : 2483
Total Edges : 7737
Number of Edge Types : 4
Mentions : 2543
MentionsInRetweet : 3310
Tweet : 1804
Replies to : 80
Self-Loops : 1804
Reciprocated Vertex Pair Ratio : 0.0453791960215499
Reciprocated Edge Ratio : 0.086818632309217
Connected Components : 973
Single-Vertex Connected Components : 594
Maximum Vertices in a Connected Component : 2184
Maximum Edges in a Connected Component : 5347
Maximum Geodesic Distance (Diameter) : 17
Average Geodesic Distance : 6.081096
Graph Density : 0.000311175768234067
Modularity : 0.632984
NodeXL Version : 1.0.1.423
Data Import : The graph represents a network of 4,027 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 16 February 2020 at 06:09 UTC.

The requested start date was Sunday, 16 February 2020 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 2-day, 17-hour, 9-minute period from Wednesday, 12 February 2020 at 16:58 UTC to Saturday, 15 February 2020 at 10:08 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[122] -
[25] The
[24] https://www.copper.com/webinars/evolution-of-work?utm_medium=referral&utm_source=constellation&utm_campaign=2020.02.13
[24] Webinar
[24] Way
[24] Work
[24] Works
[23] 2020
[16] blog
[16] external

Top URLs in Tweet in G1:
[7] -
[5] https://www.destinationcrm.com/Webevents/ServiceNow/19feb2020/soc
[4] http://hwcdn.libsyn.com/p/f/2/e/f2e9af9d3f2eb7cf/The_human_factor_-_a_premium_customer_experience.mp3?c_id=58140677&cs_id=58140677&expiration=1574442462&hwt=068ea46c9191bbf8b634b4ea17ec08e7
[4] https://mopinion.com/how-can-ai-based-automation-tools-improve-customer-experience/?utm_content=buffer7f7b0&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[4] https://www.forbes.com/sites/forbescommunicationscouncil/2019/11/20/15-marketing-strategy-tips-to-improve-your-customer-experience/
[3] https://www.intelligentoffice.com/blog/5-questions-to-ask-if-youre-ready-to-start-a-business
[3] https://www.destinationcrm.com/Webevents/roundtable/26feb2020/soc
[3] https://www.genesys.com/es-mx/blog/post/como-impacta-la-inmigracion-en-su-call-center?utm_source=twitter&utm_medium=organicsocial&utm_campaign=genesys_latam&utm_content=moon_como-impacta-la-inmigracion-en-su-call-center
[3] the
[3] Experience

Top URLs in Tweet in G2:
[10] https://cx-journey.com/2020/02/the-psychology-of-ux-design.html
[7] https://ng.techweb.com/authds/gateway?gateway=true&return=http://www.icmi.com/Resources/2020/top-50-thought-leaders-2020
[7] https://www.gartner.com/en/marketing/insights/articles/3-key-findings-from-the-2019-gartner-cx-management-survey?source=BLD-200123&utm_medium=social&utm_source=bambu&utm_campaign=SM_GB_YOY_GTR_SOC_BU1_SM-BA-SWG
[6] https://blog.contactcenterpipeline.com/2020/01/meet-customer-contact-strategies-our-january-2020-wall-of-fame-honoree/
[5] https://www.mycustomer.com/community/blogs/ricardo-gulko/the-best-customer-experience-books-of-last-year?platform=hootsuite
[5] https://www.mycustomer.com/marketing/strategy/how-fomo-is-creating-a-disconnect-between-companies-and-customers?platform=hootsuite
[5] https://www.mycustomer.com/service/management/how-cancel-culture-is-harming-customer-loyalty-and-how-to-respond
[5] http://bit.ly/2RYO0jb
[4] https://cx-journey.com/2019/12/operationalizing-your-customer-data.html
[4] https://cx-journey.com/2020/01/digital-schmigital.html

Top URLs in Tweet in G3:
[8] https://dy.si/RTxFry
[5] https://www.datasciencecentral.com/profiles/blogs/blog-on-ai-business-transformation-playbook-for-executives
[4] https://www.weforum.org/agenda/2019/04/the-latest-technology-isnt-enough-you-need-the-business-model-to-go-with-it
[4] https://www.cio.com/article/3521009/security-vs-innovation-its-trickiest-balancing-act.html?utm_source=twitter&utm_medium=social&utm_campaign=organic
[3] https://www.datasciencecentral.com/profiles/blogs/top-8-data-science-use-cases-in-marketing
[3] https://www.datasciencecentral.com/profiles/blogs/top-8-data-science-use-cases-in-sales
[3] https://www.forbes.com/sites/sap/2020/12/30/experience-management-key-to-customer-satisfaction-in-a-digital-age/#65460dc33795
[2] https://www.visualcapitalist.com/current-fintech-industry/
[2] https://www.forbes.com/sites/blakemorgan/2020/02/10/10-startups-leading-the-way-in-customer-experience/?utm_content=116947023&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#5844cff969f5
[2] https://www.cmswire.com/customer-experience/why-you-need-to-combine-digital-transformation-and-customer-experience/?hss_channel=tw-38306887

Top URLs in Tweet in G4:
[12] https://www.forbes.com/sites/blakemorgan/2020/02/10/10-startups-leading-the-way-in-customer-experience/?utm_content=116947023&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#5844cff969f5
[10] https://medium.com/@SoftClouds/personalization-customer-experience-9ce2566240de?utm_content=116649723&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[8] https://medium.com/s/story/how-i-learned-to-stop-worrying-and-love-ai-d2bbc22a74dd
[6] https://twinybots.ch/
[6] http://whatsnext.tiffanibova.com/?edition_id=65d1c500-4dbf-11ea-a19c-002590a5ba2d
[5] https://customerthink.com/5-simple-steps-to-invest-in-a-customer-experience/?utm_content=116649117&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[5] http://datahacker.rs/aira/
[4] https://martechseries.com/sales-marketing/customer-experience-management/oracle-helps-major-insurer-streamline-customer-experience/?utm_content=116947115&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[3] https://www.forbes.com/sites/boblegters/2020/02/12/core-banking-technologies-are-changing-heres-what-that-means-for-you/#6da99385644d
[3] http://whatsnext.tiffanibova.com/?edition_id=24f0fbd0-4eed-11ea-af91-002590a5ba2d

Top URLs in Tweet in G5:
[1] https://www.wirecard.com/company/events/euroshop?utm_source=twitter&utm_medium=social&utm_campaign=euroshop2020&utm_content=booth
[1] https://www.wirecard.com/blog/global-consumer-report-insights?utm_source=twitter&utm_medium=social&utm_campaign=blog&utm_content=global_consumer_survey
[1] https://www.gavagai.io/
[1] https://www.t-systems.com/de/de/events-messen/euroshop-2020

Top URLs in Tweet in G6:
[3] https://www.linkedin.com/feed/update/urn:li:activity:6633988981186981888
[2] https://blogs.oracle.com/cx/voice-search-will-shape-the-future-of-customer-experience-and-other-news
[2] https://thefinancialbrand.com/92575/banking-fintech-adoption-north-america-trends/?smedia-twt-jm
[2] https://www.cxnetwork.com/cx-service-support/interviews/conversational-user-interface
[2] https://thefinancialbrand.com/91616/faster-payments-real-time-customer-experience/?smedia-twt-ambsu
[2] https://thefinancialbrand.com/91274/mobile-banking-app-features-cx-alert-biometric-savings-payment/?smedia-twt-ambsu
[2] https://thefinancialbrand.com/92401/internal-brand-alignment-cx-in-banking/?smedia-twt-ambsu
[2] https://www.forbes.com/sites/oracle/2019/08/13/this-chatbot-gets-thank-you-notes/#259bf02f2e1b
[2] https://www.forbes.com/sites/sap/2020/02/12/bots-and-customer-experience/
[1] https://www.innopay.com/sites/default/files/media-files/191108B

Top URLs in Tweet in G7:
[3] https://www.vonage.com/business/resources/newsroom/press-releases/vonage-continues-international-expansion-adds-new-paris-office/?CMP=SOC-ORG-NEXMO-TW-NATIVE-APIS-UNIFIEDCOMMUNICATIONS-CONTACTCENTER-OTHER&linkId=82282938
[3] https://www.webhelp.com/en-gb/careers/job-description/?nPostingTargetId=2919&id=QKMFK026203F3VBQB68688NLS&LG=UK&languageSelect=UK
[3] https://www.webhelp.com/en-gb/careers/job-description/?nPostingTargetId=2909&id=QKMFK026203F3VBQB68688NLS&LG=UK&languageSelect=UK
[3] https://www.twilio.com/hub/what-conversational-customer-engagement-means-for-business
[2] https://finance.yahoo.com/news/nice-reports-29-growth-cloud-103500657.html
[2] https://www.itexpo.com/east/conference-program.aspx?t=#ITE-14
[2] https://www.elementsolutions.com/devops-and-cloud-a-dynamic-duo-to-accelerate-your-business-performance-white-paper?utm_source=twitter&utm_medium=social&utm_campaign=devops
[2] https://www.webhelp.com/en-gb/careers/job-description/?nPostingTargetId=2905&id=QKMFK026203F3VBQB68688NLS&LG=UK&languageSelect=UK
[2] https://www.webhelp.com/en-gb/careers/job-description/?nPostingTargetId=2963&id=QKMFK026203F3VBQB68688NLS&LG=UK&languageSelect=UK
[2] https://www.pscp.tv/w/cRWCTzEzNDMxMzUyfDF5cEpkUXpNWk9yeFdwoIXMBqmRUaBeDpD8cYGyr0ZuUlZCPp8_LATQ500JqQ==

Top URLs in Tweet in G8:
[2] https://www.superoffice.com/blog/customer-experience-statistics/
[2] http://r.socialstudio.radian6.com/323a175a-3bb1-4298-9a17-c82b049a5136
[2] http://r.socialstudio.radian6.com/19fc348a-c659-46bc-aeb3-275a22700a69
[2] http://r.socialstudio.radian6.com/d9d51eb4-26d8-44e1-a339-2f296c3ad929
[2] http://r.socialstudio.radian6.com/838f6944-c974-4947-ab7a-a7f0b38caab1
[1] https://mitsloan.mit.edu/ideas-made-to-matter/emotion-ai-explained?utm_source=mitsloantwitter&utm_medium=social&utm_campaign=emotionai
[1] https://marutitech.com/utility-chatbot-on-whatsapp/
[1] https://www.youtube.com/watch?v=VedPb88qa4s

[1] https://karlsmith.info/user-centered-design-to-iso-13407/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://karlsmith.info/basic-ux-cognitive-interactions-patterns-by-gestalt/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost

Top URLs in Tweet in G9:
[5] https://retailcioconnect.wbresearch.com/
[4] https://www.qualtrics.com/blog/cx-breakthrough-moments/
[3] https://go.valantic.com/whitepaper-chatbots-conversational-ai?utm_campaign=CEC%20DE%20%7C%20Whitepaper%20Download%20%7C%20Chatbots%202019&utm_content=115800895&utm_medium=social&utm_source=twitter&hss_channel=tw-146015252
[3] https://www.sap.com/cmp/cx/make-every-moment-matter-gch16/index.html?source=social-global-sap-twitter-marketingcampaign-sapcx-sapc4hana-spr-3105504109-st4_intelligent_cx&campaigncode=CRM-YD20-SOC-GBSM001
[3] https://twitter.com/SAP_Retail/status/1228337856738975749/photo/1
[2] https://www.forbes.com/sites/blakemorgan/2020/02/10/10-startups-leading-the-way-in-customer-experience/#99e6a8469f53
[1] https://www.qualtrics.com/x4summit/
[1] https://www.eventbrite.com/e/cxpa-boston-how-to-make-cx-human-centric-with-cx-visionary-bruce-temkin-tickets-94080787167
[1] https://martechseries.com/sales-marketing/customer-experience-management/customer-experience-market-converging-qualtrics-extends-position-clear-market-leader/
[1] https://experiencematters.blog/2013/10/01/key-ingredient-for-cx-innovation-love/

Top URLs in Tweet in G10:
[64] -
[22] 2020
[16] blog
[16] external
[14] February
[12] and
[8] link&utm_medium=Verint
[8] blog&utm_content=Verint
[8] link
[8] Engagement

Top Domains
Top Domains in Tweet in Entire Graph:
[154] twitter.com
[141] linkedin.com
[121] forbes.com
[101] okt.to
[101] dy.si
[93] customerthink.com
[50] mycustomer.com
[44] cmswire.com
[43] medium.com
[34] verint.com

Top Domains in Tweet in G1:
[77] linkedin.com
[48] customerthink.com
[44] dy.si
[40] okt.to
[39] twitter.com
[15] forbes.com
[10] co.uk
[10] bit.ly
[10] genesys.com
[10] eventbrite.com

Top Domains in Tweet in G2:
[48] mycustomer.com
[35] forbes.com
[31] twitter.com
[29] cx-journey.com
[24] customerthink.com
[14] contactcenterpipeline.com
[13] sitel.com
[12] linkedin.com
[10] gartner.com
[9] techweb.com

Top Domains in Tweet in G3:
[11] datasciencecentral.com
[8] dy.si
[8] gartner.com
[7] forbes.com
[5] cio.com
[4] amazon.com
[4] weforum.org
[4] pereion.com
[3] cmswire.com
[2] medium.com

Top Domains in Tweet in G4:
[27] medium.com
[21] forbes.com
[14] customerthink.com
[14] tiffanibova.com
[6] datahacker.rs
[6] twinybots.ch
[5] martechseries.com
[5] mopinion.com
[5] entrepreneur.com
[3] martechadvisor.com

Top Domains in Tweet in G5:
[2] wirecard.com
[1] gavagai.io
[1] t-systems.com

Top Domains in Tweet in G6:
[10] thefinancialbrand.com
[5] oracle.com
[5] forbes.com
[4] twitter.com
[3] engagehub.com
[3] dy.si
[3] linkedin.com
[2] cxnetwork.com
[1] innopay.com
[1] oliverwyman.com

Top Domains in Tweet in G7:
[38] okt.to
[13] webhelp.com
[6] genesys.com
[5] vonage.com
[5] twitter.com
[3] youtu.be
[3] twilio.com
[3] linkedin.com
[2] yahoo.com
[2] itexpo.com

Top Domains in Tweet in G8:
[20] karlsmith.info
[8] radian6.com
[2] mit.edu
[2] superoffice.com
[1] marutitech.com
[1] youtube.com
[1] avaya.com
[1] mycustomer.com
[1] tiffanibova.com
[1] twitter.com

Top Domains in Tweet in G9:
[12] sap.com
[10] valantic.com
[7] forbes.com
[7] dy.si
[7] twitter.com
[6] qualtrics.com
[5] wbresearch.com
[3] the-future-of-commerce.com
[3] martechadvisor.com
[2] t.co

Top Domains in Tweet in G10:
[34] verint.com
[12] cmswire.com
[6] customerthink.com
[6] pod.co
[5] adage.com
[4] kmworld.com
[4] mindtouch.com
[4] martechtoday.com
[4] invoicecloud.net
[2] beyondthearc.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3970] cx
[808] customerexperience
[570] ai
[236] custserv
[235] innovation
[219] ux
[215] digitaltransformation
[194] customerservice
[192] iot
[180] data



Top Hashtags in Tweet in G1:
[880] cx
[206] customerexperience
[73] contactcenter
[61] custserv
[53] ux
[50] customerservice
[48] ai
[36] marketing
[32] custexp
[31] analytics

Top Hashtags in Tweet in G2:
[569] cx
[154] customerexperience
[107] custexp
[92] custserv
[40] customerservice
[25] cctr
[24] marketing
[19] ux
[19] ai
[18] contactcenter

Top Hashtags in Tweet in G3:
[189] cx
[150] ai
[104] datascience
[78] iot
[77] rpa
[75] digitaltransformation
[71] fintech
[63] tech
[61] digital
[57] rt

Top Hashtags in Tweet in G4:
[151] cx
[78] customerexperience
[49] technology
[45] innovation
[39] ai
[37] tech
[24] future
[19] bigdata
[15] sales
[13] robot

Top Hashtags in Tweet in G5:
[147] cx
[7] euroshop2020
[2] customerjourney
[1] mobilepayment
[1] wirecardblog
[1] mobilepayments
[1] ai
[1] euroshop
[1] tsystems

Top Hashtags in Tweet in G6:
[84] cx
[78] oowlon
[44] endirect
[34] cloud
[34] ai
[26] erp
[19] transfonum
[13] fintech
[10] innovation
[10] ux

Top Hashtags in Tweet in G7:
[140] cx
[37] ai
[34] retail
[29] contactcenter
[18] iot
[18] apps
[17] retailtech
[17] technology
[17] payments
[17] fintech

Top Hashtags in Tweet in G8:
[55] ai
[50] cx
[43] iot
[27] digitaltransformation
[26] ux
[21] futurist
[20] businessagility
[20] blockchain
[19] futureofwork
[19] thingcoin

Top Hashtags in Tweet in G9:
[120] cx
[29] customerexperience
[17] ai
[10] sapnowméxico
[9] valantic
[8] sap
[8] valanticpower
[7] xm
[6] retailcioconnect
[5] banking

Top Hashtags in Tweet in G10:
[112] cx
[26] customerexperience
[24] ai
[21] automation
[20] custserv
[17] iva
[15] marketing
[15] employeeengagement
[10] cloud
[10] panviva

Top Words
Top Words in Tweet in Entire Graph:
[4893] Words in Sentiment List#1: Positive
[1280] Words in Sentiment List#2: Negative
[3] Words in Sentiment List#3: Angry/Violent
[113314] Non-categorized Words
[119487] Total Words
[3970] #cx
[1219] customer
[808] #customerexperience
[697] experience
[579] more

Top Words in Tweet in G1:
[880] #cx
[253] customer
[206] #customerexperience
[166] experience
[114] customers
[74] more
[73] #contactcenter
[66] gt
[65] business
[63] 2020

Top Words in Tweet in G2:
[569] #cx
[269] customer
[154] #customerexperience
[118] experience
[107] #custexp
[97] cx
[92] customers
[92] #custserv
[63] more
[55] 2020

Top Words in Tweet in G3:
[319] gt
[189] #cx
[150] #ai
[120] mikequindazzi
[104] #datascience
[84] fisher85m
[78] #iot
[77] #rpa
[75] #digitaltransformation
[71] #fintech

Top Words in Tweet in G4:
[151] #cx
[78] #customerexperience
[49] #technology
[45] #innovation
[39] #ai
[37] #tech
[33] customer
[30] softclouds
[29] experience
[24] #future

Top Words in Tweet in G5:
[174] more
[147] #cx
[145] insights
[144] analyze
[144] reviews
[144] comments
[144] texts
[144] over
[144] 46
[144] languages

Top Words in Tweet in G6:
[85] flashtweet
[84] #cx
[78] #oowlon
[44] #endirect
[43] oracle
[34] cloud
[34] #cloud
[34] #ai
[33] business
[29] steve_daheb

Top Words in Tweet in G7:
[140] #cx
[65] gt
[36] #ai
[34] #retail
[29] customer
[29] #contactcenter
[28] customers
[23] nice
[20] join
[20] more

Top Words in Tweet in G8:
[55] #ai
[50] #cx
[43] #iot
[27] #digitaltransformation
[26] #ux
[23] enricomolinari
[21] #futurist
[21] ubinetus
[20] leaders
[20] #businessagility

Top Words in Tweet in G9:
[120] #cx
[31] sap
[29] #customerexperience
[27] customer
[26] sap_cx
[24] experience
[21] 2020
[17] #ai
[16] qualtrics
[14] retail

Top Words in Tweet in G10:
[112] #cx
[49] verint
[42] customer
[36] customers
[28] 2020
[27] better
[26] #customerexperience
[26] cmswire
[25] learn
[25] experience

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[423] customer,experience
[303] gt,gt
[265] #cx,#customerexperience
[175] #customerexperience,#cx
[148] more,insights
[147] analyze,reviews
[147] reviews,comments
[147] comments,texts
[147] texts,over
[147] over,46

Top Word Pairs in Tweet in G1:
[99] customer,experience
[70] #cx,#customerexperience
[51] #customerexperience,#cx
[29] customer,service
[29] experience,#cx
[27] #cx,#ux
[26] register,gt
[25] nice,nexidia
[25] 2020,00
[25] 00,register

Top Word Pairs in Tweet in G2:
[91] customer,experience
[52] #custexp,#cx
[46] #cx,#customerexperience
[30] customer,service
[27] #customerexperience,#cx
[27] cx,journey
[27] #custserv,#cx
[22] #cx,#custexp
[21] #cx,#custserv
[19] read,cx

Top Word Pairs in Tweet in G3:
[207] gt,gt
[60] visualizing,current
[60] current,landscape
[60] landscape,#fintech
[60] #fintech,industry
[58] #ai,#cx
[56] layers,#digitaltransformation
[56] #digitaltransformation,ravikikan
[56] ravikikan,#digital
[56] #digital,#ai

Top Word Pairs in Tweet in G4:
[44] #customerexperience,#cx
[40] #cx,#technology
[22] customer,experience
[18] #innovation,#future
[18] #future,#cx
[17] #ai,#tech
[14] gvalan,drhiot
[14] next,roundup
[13] drhiot,fogle_shane
[13] 10,startups

Top Word Pairs in Tweet in G5:
[144] analyze,reviews
[144] reviews,comments
[144] comments,texts
[144] texts,over
[144] over,46
[144] 46,languages
[144] languages,gavagai's
[144] gavagai's,#cx
[144] #cx,tool
[144] tool,more

Top Word Pairs in Tweet in G6:
[44] #endirect,#oowlon
[44] #oowlon,flashtweet
[41] flashtweet,#endirect
[27] oracle,cloud
[25] stage,talking
[24] svp,oracle
[24] cloud,steve_daheb
[24] steve_daheb,stage
[24] talking,guess
[24] guess,#cloud

Top Word Pairs in Tweet in G7:
[32] gt,gt
[18] gt,#cx
[17] #ai,#retailtech
[17] #retailtech,#technology
[17] #technology,#retail
[17] #retail,#payments
[17] #payments,#iot
[17] #iot,#fintech
[17] #fintech,#apps
[17] #apps,#cx

Top Word Pairs in Tweet in G8:
[21] #cx,#ux
[20] #iot,#ai
[19] #digitaltransformation,#businessagility
[19] #businessagility,#cx
[19] #ux,#iot
[19] #ai,#futurist
[19] #futurist,#futureofwork
[19] #futureofwork,ubinetus
[19] ubinetus,interactionsinc
[19] interactionsinc,#thingcoin

Top Word Pairs in Tweet in G9:
[9] #cx,#customerexperience
[8] customer,experience
[6] remains,central
[6] central,bot
[6] bot,strategy
[6] sap,#cx
[6] #cx,team
[6] team,fort
[6] fort,lauderdale
[6] lauderdale,year's

Top Word Pairs in Tweet in G10:
[18] customer,experience
[17] #cx,#automation
[17] cmswire,article
[17] article,conversation
[17] conversation,needed
[17] needed,#iva
[17] #iva,better
[17] better,jenniferlsnell
[15] jenniferlsnell,simplifies
[15] simplifies,voice

Top Replied-To
Top Replied-To in Entire Graph:
@rwang0
@sap_retail
@united
@sueduris
@hyken
@stephaniethum
@stealeyreed
@bonniecrombie
@mattjshealy
@blakemichellem

Top Replied-To in G2:
@sueduris
@stephaniethum
@hyken
@jenalyson
@sherikendall
@chrisrall3
@toister
@teresaallen
@nealtopf
@ericamarois

Top Replied-To in G3:
@gartner_inc

Top Replied-To in G7:
@fow_expo

Top Replied-To in G9:
@sap_retail
@reschch
@enavate
@sogosurvey

Top Replied-To in G10:
@mukeshdialani

Top Mentioned
Top Mentioned in Entire Graph:
@gavagai_corp
@ume_kyd
@mikequindazzi
@fisher85m
@antgrasso
@ravikikan
@lnfrance
@visualcap
@forbes
@constellationr

Top Mentioned in G1:
@airkitcx
@fincaimpact
@tapyness
@a2r_inc

Top Mentioned in G2:
@annettefranz
@mycustomer
@forbes
@jeannebliss
@hyken
@dgingiss
@customerisfirst
@customerthink
@cxpa_assoc
@stephaniethum

Top Mentioned in G3:
@mikequindazzi
@fisher85m
@antgrasso
@ravikikan
@visualcap
@zinghr
@you_stem
@thedxengineer
@pwc_in
@24kmedia

Top Mentioned in G4:
@softclouds
@gvalan
@davorjord
@fogle_shane
@finovate
@drhiot
@tiffani_bova
@botosynthesis
@tedingscx
@oraclecx

Top Mentioned in G5:
@gavagai_corp
@wirecard
@sesimagotag
@tsystemscom
@markuseichinger
@tsystems_mms
@deutschetelekom
@euroshop

Top Mentioned in G6:
@flashtweet
@oracle
@steve_daheb
@bastwins
@oraclecx
@karinep_oracle
@oracleopenworld
@illycaffe
@maxpog
@rtarkoff

Top Mentioned in G7:
@evankirstel
@itexpo
@fow_expo
@vonage
@genesys
@niceltd
@sitecore
@mcgeesmith
@glancenetworks
@rdacorporation

Top Mentioned in G8:
@ubinetus
@interactionsinc
@knightsbridge_e
@enricomolinari
@userexperienceu
@zspace
@realtechmatters
@wiprodigital
@renatomunari
@topcybernews

Top Mentioned in G9:
@sap_cx
@qualtrics
@sap
@medallia
@yiyohr
@saplatinamerica
@valantic_cec
@btemkin
@successfactors
@martechadvisor

Top Mentioned in G10:
@verint
@cmswire
@jenniferlsnell
@panviva
@idc_emea
@sxp01
@customerthink
@beyondthearc
@nporte
@adage

Top Tweeters
Top Tweeters in Entire Graph:
@americanair
@vzwsupport
@arkangelscrap
@sectest9
@huskorkut
@united
@british_airways
@edinburghwatch
@delta
@chidambara09

Top Tweeters in G1:
@mysolutionscl
@logz05
@amruthasuri
@dogetalist
@rgrissom
@petergorla
@eudyzerpa
@kevin_craine
@shaynelibby
@mercymkushi

Top Tweeters in G2:
@businessinsider
@gezgintrk
@onang_pribadi
@inc
@forbes
@b2community
@thedrum
@digitaldecoded1
@ernieschell
@katenasser

Top Tweeters in G3:
@sectest9
@chidambara09
@calcaware
@cftc10
@grattongirl
@bernardo_pirola
@silentseawolf
@jamesvgingerich
@akdm_bot
@thecuriousluke

Top Tweeters in G4:
@lorimoreno
@stefan_laurell
@nicochan33
@gvalan
@debraruh
@andershjort
@machinelearn_d
@kuriharan
@michelledh
@drferdowsi

Top Tweeters in G5:
@huskorkut
@5fec93919a544d3
@quintero_funes
@raumunz
@aeroforceso
@sikecilmarmut
@ssad_n1
@kcs39194
@amuraovonn
@18akgoyal

Top Tweeters in G6:
@arkangelscrap
@cybersec_feeds
@franceafrik
@ssxman2
@spirosmargaris
@websecurityit
@lesguer_lionel
@ipfconline1
@jblefevre60
@vishne0

Top Tweeters in G7:
@evankirstel
@sudeepkhatri
@annfinster
@andrewmorrisuk
@releaseteam
@rtehrani
@nowthisnews
@polit2k
@kitson
@prnbiz

Top Tweeters in G8:
@edinburghwatch
@ottlegalrebels
@alvinlindsay21
@thomaspower
@2601manish
@marciasgreen
@dinisguarda
@topcybernews
@haydentiff
@zuzudotai

Top Tweeters in G9:
@satanic_plastic
@haarondoo
@gagnelegal
@hubspot
@bobehayes
@cristinafritz
@interfima
@sassoftware
@yiyohr
@sergioarandag

Top Tweeters in G10:
@zdnet
@adfreetalkradio
@jeffsheehan
@adage
@cmswire
@laraequy
@uhaul
@jaypalter
@km_delivery
@fadanconsultant


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