#cx, Twitter, 10/30/2019 5:16:02 AM, 214726


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#cx_2019-10-29_21-46-25.xlsx
#cx_2019-10-29_21-46-25.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
October 30, 2019
Short Description:
#cx via NodeXL http://bit.ly/2NreW8X
@softclouds
@ronald_vanloon
@hyken
@jeannebliss
@chidambara09
@ipfconline1
@antgrasso
@santchiweb
@forbes
@kirkdborne

Top hashtags:
#cx
#customerexperience
#ai
#ux
#marketing
#custserv
#fintech
#digitaltransformation
#innovation

Description:
Description
The graph represents a network of 3,983 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Wednesday, 30 October 2019 at 04:47 UTC.

The requested start date was Sunday, 27 October 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 1-hour, 28-minute period from Wednesday, 23 October 2019 at 22:32 UTC to Sunday, 27 October 2019 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3983
Unique Edges : 5045
Edges With Duplicates : 2730
Total Edges : 7775
Number of Edge Types : 3
Mentions : 5686
Tweet : 2002
Replies to : 87
Self-Loops : 2002
Reciprocated Vertex Pair Ratio : 0.0401188707280832
Reciprocated Edge Ratio : 0.0771428571428571
Connected Components : 942
Single-Vertex Connected Components : 524
Maximum Vertices in a Connected Component : 1891
Maximum Edges in a Connected Component : 4975
Maximum Geodesic Distance (Diameter) : 14
Average Geodesic Distance : 5.305973
Graph Density : 0.000308947380964781
Modularity : 0.591327
NodeXL Version : 1.0.1.421
Data Import : The graph represents a network of 3,983 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Wednesday, 30 October 2019 at 04:47 UTC.

The requested start date was Sunday, 27 October 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 1-hour, 28-minute period from Wednesday, 23 October 2019 at 22:32 UTC to Sunday, 27 October 2019 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Followers

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[101] https://twinybots.ch/
[40] -
[21] https://www.cio.com/article/3428676/10-customer-experience-strategies-it-should-target-next.html?utm_content=104102918&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[20] https://builtin.com/artificial-intelligence/ai-in-banking
[20] https://www.wired.com/story/quantum-computers-could-be-true-randomness-generators/
[18] https://www.warc.com/newsandopinion/news/forrester_the_four_dimensions_of_superior_customer_experience/42820?utm_content=104015856&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[15] https://www.forbes.com/sites/blakemorgan/2019/10/17/15-reasons-customers-will-still-go-to-stores-in-the-future/?utm_content=104103961&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#6feeb47c5b3b
[14] https://www.zdnet.com/article/ai-machine-learning-to-dominate-cxo-agenda-over-next-5-years/?utm_content=104010553&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[13] https://thefinancialbrand.com/71350/ai-machine-learning-analytics-marketing-banking-trends/
[12] https://which-50.com/how-cloud-computing-helps-improve-customer-experience/?utm_content=104102355&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887

Top URLs in Tweet in G1:
[12] https://twinybots.ch/
[6] https://sites.ziftsolutions.com/oracle.ziftsolutions.com/ff8081815bb5c43b015bc9761a631ae1?cid=8a99822a6dfd8723016dfded02c37538&url=https%3A%2F%2Fcustomerthink.com%2Fmemory-and-the-customer-experience-timing-is-everything%2F
[6] http://marketplace.mopinion.com/survey-templates/in-app-mobile-satisfaction/?utm_content=buffer6d61b&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[6] http://marketplace.mopinion.com/survey-templates/customer-satisfaction-loyalty/?utm_content=buffer272fc&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[6] http://mopinion.com/top-20-customer-journey-mapping-tools-an-overview/?utm_content=buffer71e22&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[6] http://mopinion.com/state-of-customer-experience-cx/?utm_content=bufferf6fa5&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[6] http://mopinion.com/customer-experience-cx-survey-questions/?utm_content=bufferc4c90&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[6] http://mopinion.com/30-best-customer-feedback-tools-an-overview/?utm_content=buffer5f5e5&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[6] http://mopinion.com/state-of-customer-experience-cx/?utm_content=buffereae46&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[6] http://mopinion.com/why-the-customer-experience-should-be-your-main-focus-this-year/?utm_content=buffer8f4e8&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G2:
[22] https://twinybots.ch/
[20] https://builtin.com/artificial-intelligence/ai-in-banking
[19] https://www.wired.com/story/quantum-computers-could-be-true-randomness-generators/
[10] https://which-50.com/how-cloud-computing-helps-improve-customer-experience/?utm_content=104102355&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[10] https://www.cio.com/article/3428676/10-customer-experience-strategies-it-should-target-next.html?utm_content=104102918&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[10] https://thefinancialbrand.com/71350/ai-machine-learning-analytics-marketing-banking-trends/
[10] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/#33391d73465a
[8] https://www.salesforce.com/blog/2019/08/marketers-customer-experience-ai.html
[8] https://www.forbes.com/sites/blakemorgan/2019/10/17/15-reasons-customers-will-still-go-to-stores-in-the-future/?utm_content=104103961&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#6feeb47c5b3b
[7] https://www.zdnet.com/article/ai-machine-learning-to-dominate-cxo-agenda-over-next-5-years/?utm_content=104010553&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853

Top URLs in Tweet in G3:
[32] -
[15] https://twinybots.ch/
[8] blog
[8] Join
[8] Verint
[8] at
[8] the
[8] Greater
[8] Toronto
[8] Call

Top URLs in Tweet in G4:
[49] https://twinybots.ch/
[9] https://getcodeless.com/blogging-statistics/
[7] https://documentmedia.com/article-2943-How-to-Assemble-Your-Omni-Channel-Dream-Team.html?utm_sq=g8b2oi290b&utm_source=Twitter&utm_medium=social&utm_campaign=SQ&utm_content=SQ
[7] https://www.statista.com/chart/7951/snapchat-user-growth/
[6] https://www.garyfox.co/canvas-models/growth-marketing-blueprint-canvas/
[5] https://www.raconteur.net/future-payments-2019
[5] https://www.statista.com/chart/19774/all-time-unit-sales-of-titles-in-the-call-of-duty-franchise/
[4] https://www.cio.com/article/3428676/10-customer-experience-strategies-it-should-target-next.html?utm_content=104102918&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[4] https://www.zdnet.com/article/ai-machine-learning-to-dominate-cxo-agenda-over-next-5-years/?utm_content=104010553&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[4] https://www.forbes.com/sites/blakemorgan/2019/10/17/15-reasons-customers-will-still-go-to-stores-in-the-future/?utm_content=104103961&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#6feeb47c5b3b

Top URLs in Tweet in G5:
[11] https://medium.com/@TheJoshuaAFagan/film-review-ad-astra-6eba80e52736?source=rss-------8-----------------artificial_intelligence
[2] https://www.gartner.com/smarterwithgartner/highlights-from-gartner-hype-cycle-for-customer-service-and-support-technologies-2019/?utm_medium=social&utm_source=twitter&utm_campaign=SM_GB_YOY_GTR_SOC_SF1_SM-SWG&utm_content=&sf221589588=1
[2] https://www.pwc.com/gx/en/industries/consumer-markets/consumer-insights-survey/artificial-intelligence.html
[2] https://www.forbes.com/sites/quora/2019/10/24/how-is-artificial-intelligence-changing-software-categories/#22438f1f4713
[1] https://www.pwc.com/us/en/advisory-services/publications/consumer-intelligence-series/pwc-consumer-intelligence-series-customer-experience.pdf
[1] https://medium.com/m/global-identity?redirectUrl=https%3A%2F%2Fmlk50.com%2Ffacial-analysis-ai-is-being-used-in-job-interviews-and-thats-the-problem-d892216b912b%3Fsource%3Drss-------8-----------------artificial_intelligence
[1] https://karlsmith.info/career-and-clients/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://karlsmith.info/thingcoin-to-be-released/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://karlsmith.info/definition-of-ux/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://karlsmith.info/pervasive-ux-and-the-next-human-revolution/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost

Top URLs in Tweet in G6:
[6] https://www.cio.com/article/3445223/the-rise-of-the-chief-experience-officer.html
[6] https://sloanreview.mit.edu/article/digital-transformation-should-start-with-customers/?utm_source=twitter&utm_medium=social&utm_campaign=sm-direct
[5] https://event.on24.com/wcc/r/2112469/B3D5FD784C3B1B1B95E639D4EF56EDAF?partnerref=socialspeakers
[4] https://www.forbes.com/sites/peterhigh/2019/10/21/breaking-gartner-announces-top-10-strategic-technology-trends-for-2020/
[4] https://www.warc.com/newsandopinion/news/forrester_the_four_dimensions_of_superior_customer_experience/42820?utm_content=104015856&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[3] https://twinybots.ch/
[2] https://blogs.gartner.com/hank-barnes/2019/10/08/absolute-truths-technology-marketing/
[2] https://sfdc.co/bRD32Z
[2] https://thebossmagazine.com/live-chat-customer-service/?utm_content=104014122&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[2] http://customerthink.com/is-sap-serious-about-cx-you-bet-and-heres-why/

Top URLs in Tweet in G7:
[3] https://www.cmswire.com/customer-experience/2020-vision-3-customer-experience-trends-well-see-in-the-new-year/
[3] https://usabilitygeek.com/when-ux-meets-cx-the-untold-story-of-the-website-design-journey/
[2] https://www.linkedin.com/pulse/amazon-changing-returns-game-without-consumers-even-demotte-kramer/?published=t&utm_content=bufferf5d13&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://futurumresearch.com/experience-2030-global-report-customer-experience/
[2] https://broadsuite.com/businesses-are-marketing-for-connection/?utm_content=buffer3da97&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://www.linney.com/make-them-feel/
[1] https://www.martechadvisor.com/articles/customer-experience-2/customer-experience-strategy/
[1] https://www.cmswire.com/customer-experience/rewriting-the-language-of-customer-engagement/
[1] https://smartercx.com/the-history-and-future-of-cloud-computing-and-what-it-means-for-cx/
[1] https://venturebeat.com/2019/10/18/5-predictions-for-ais-impact-on-customer-experience-in-2020-vb-live/

Top URLs in Tweet in G8:
[2] https://www.sas.com/experience2030
[2] https://www.getfeedback.com/blog/customer-experience-management-strategy/?utm_campaign=coschedule&utm_source=twitter&utm_medium=GetFeedback&utm_content=Optimize
[2] Your
[2] Customer
[2] Experience
[2] Management
[2] Strategy
[1] https://www.linkedin.com/slink?code=eX7Y4u3
[1] https://www.techrepublic.com/article/digital-transformation-why-companies-need-a-sense-of-urgency/
[1] https://blogs.oracle.com/cx/have-you-joined-the-experience-economy-consider-these-4-tenets

Top URLs in Tweet in G9:
[3] https://twitter.com/search?q=%23cxtweetchat&src=typed_query
[2] https://www.linkedin.com/pulse/ceos-quick-start-guide-cx-6-practical-tips-help-you-get-thum-ccxp/?trackingId=be3xwmLVDwX936Mb7qFLBQ%3D%3D
[1] https://www.the-future-of-commerce.com/2019/08/07/cpq-solutions-modern-crm/?utm_content=104037880&utm_medium=social&utm_source=twitter&hss_channel=tw-118069895
[1] https://canidium.com/digitalsalesexcellence/?utm_content=104031516&utm_medium=social&utm_source=twitter&hss_channel=tw-118069895
[1] https://canidium.com/cpqpackages/?utm_content=104033493&utm_medium=social&utm_source=twitter&hss_channel=tw-118069895
[1] https://canidium.com/cpqpackages/?utm_content=104033922&utm_medium=social&utm_source=twitter&hss_channel=tw-118069895
[1] https://events.sap.com/de/cx-live-2019-munich/en/home?source=social-emea_south-sap_cx-twitter-marketingcampaign-sapcx-sapc4hana-cxlive-social-gl-twitter-munich-cxroad-2019-spr-2771833053&campaigncode=CRM-XY19-ECX-SM_SCXLMUC
[1] https://www.the-future-of-commerce.com/2019/10/22/the-future-of-driving/?source=social-global-sap_cx-twitter-thoughtleadership-sapcx-sapc4hana-automotive-fcee-spr-2764932187&campaigncode=CRM-YA19-SSO-BRSOCPT
[1] https://dy.si/D9cSG
[1] https://dy.si/K8HUH

Top URLs in Tweet in G10:
[4] https://twitter.com/thekaushalsoni
[3] https://medium.com/@blockchaindailynews/new-balance-to-utilize-cardano-blockchain-4024f0b31bd2?utm_content=bufferb52e7&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://www.forbes.com/sites/alanmcintyre/2019/10/07/10-questions-to-determine-is-your-bank-really-digital/?utm_content=buffer6cba4&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer#b17dd777e46c
[2] https://www.coindesk.com/the-city-of-seoul-will-offer-blockchain-services-this-fall
[2] https://www.finextra.com/newsarticle/34539/deutsche-bank-bids-to-simplify-tech-operations-with-new-division?utm_content=bufferd84cc&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://medium.com/to-the-power-of-ai/ai-enhances-the-customer-experience-in-insurance-e86caabdd737?source=friends_link&sk=6a00d4f6f12d462f15fe9e90a201f5f0&utm_campaign=Medium&utm_content=103496721&utm_medium=social&utm_source=twitter&hss_channel=tw-26825070
[2] https://www.linkedin.com/slink?code=gnVQhEf
[2] https://www.destinationcrm.com/Articles/Editorial/Magazine-Features/Deeper-Relationships-Require-Intelligence-134371.aspx?pageNum=3
[1] https://www.coindesk.com/eu-finance-commissioner-vows-new-rules-on-crypto-libra-stablecoin?utm_content=buffer1ea4e&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://www.newsbtc.com/2019/07/19/bitmex-may-be-the-first-target-of-the-u-s-which-crypto-platform-is-next/?utm_content=buffer46f1d&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top Domains
Top Domains in Tweet in Entire Graph:
[153] twitter.com
[150] linkedin.com
[128] forbes.com
[124] okt.to
[101] twinybots.ch
[99] mopinion.com
[97] customerthink.com
[63] dy.si
[47] cmswire.com
[47] medium.com

Top Domains in Tweet in G1:
[75] mopinion.com
[62] linkedin.com
[50] okt.to
[39] twitter.com
[21] forbes.com
[17] cmswire.com
[14] instagram.com
[13] webhelp.com
[12] twinybots.ch
[11] ziftsolutions.com

Top Domains in Tweet in G2:
[30] forbes.com
[22] twinybots.ch
[20] builtin.com
[19] wired.com
[13] martechseries.com
[12] dy.si
[12] thefinancialbrand.com
[11] datasciencecentral.com
[10] customerthink.com
[10] which-50.com

Top Domains in Tweet in G3:
[66] customerthink.com
[37] customerexperienceupdate.com
[36] forbes.com
[29] twitter.com
[27] mycustomer.com
[23] linkedin.com
[18] cx-journey.com
[18] verint.com
[15] twinybots.ch
[12] clearaction.com

Top Domains in Tweet in G4:
[49] twinybots.ch
[15] personetics.com
[13] documentmedia.com
[13] genesys.com
[12] forrester.com
[12] statista.com
[9] getcodeless.com
[9] forbes.com
[6] garyfox.co
[6] twitter.com

Top Domains in Tweet in G5:
[20] karlsmith.info
[15] medium.com
[15] okt.to
[3] pwc.com
[2] gartner.com
[2] forbes.com
[2] twitter.com
[2] cloudera.com
[1] ampproject.org
[1] dasceq.com

Top Domains in Tweet in G6:
[7] cio.com
[6] forbes.com
[6] mit.edu
[6] on24.com
[4] warc.com
[3] youtube.com
[3] customerthink.com
[3] serenova.com
[3] twinybots.ch
[3] nemertes.com

Top Domains in Tweet in G7:
[9] cmswire.com
[3] clickz.com
[3] usabilitygeek.com
[3] futurumresearch.com
[3] readwrite.com
[2] okt.to
[2] evrythng.com
[2] v3b.com
[2] linkedin.com
[2] broadsuite.com

Top Domains in Tweet in G8:
[5] oracle.com
[3] getfeedback.com
[2] linkedin.com
[2] sas.com
[2] cxnetwork.com
[1] techrepublic.com
[1] mycustomer.com
[1] diginomica.com
[1] smartercx.com
[1] forbes.com

Top Domains in Tweet in G9:
[7] linkedin.com
[5] twitter.com
[3] canidium.com
[3] dy.si
[3] paper.li
[3] sap.to
[3] savantis.com
[2] the-future-of-commerce.com
[1] sap.com
[1] facebook.com

Top Domains in Tweet in G10:
[8] medium.com
[4] forbes.com
[4] linkedin.com
[4] twitter.com
[3] coindesk.com
[3] finextra.com
[2] newsbtc.com
[2] smartlogic.com
[2] destinationcrm.com
[1] cointelegraph.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3948] cx
[1007] customerexperience
[497] ai
[305] ux
[221] marketing
[217] custserv
[206] fintech
[204] digitaltransformation
[185] innovation
[183] analytics



Top Hashtags in Tweet in G1:
[819] cx
[222] customerexperience
[69] customer
[54] ai
[50] ux
[49] customerservice
[48] custserv
[45] experience
[44] analytics
[28] contactcenter

Top Hashtags in Tweet in G2:
[358] cx
[184] customerexperience
[113] ai
[67] technology
[55] ux
[47] fintech
[42] iot
[39] bigdata
[39] digitalmarketing
[36] custserv

Top Hashtags in Tweet in G3:
[726] cx
[193] customerexperience
[118] lifeurope
[100] custexp
[69] custserv
[66] teleperformance
[43] customerservice
[38] marketing
[22] eachinteractionmatters
[21] customerjourney

Top Hashtags in Tweet in G4:
[285] cx
[74] customerexperience
[51] fintech
[41] ai
[39] ux
[39] innovation
[39] customercare
[30] banking
[24] financialservices
[18] tech

Top Hashtags in Tweet in G5:
[122] cx
[80] ai
[67] ux
[51] digitaltransformation
[39] wearables
[30] iot
[23] pwc
[21] genz
[21] mobile
[21] brand

Top Hashtags in Tweet in G6:
[74] cx
[41] customerexperience
[18] digital
[11] technology
[10] cloud
[8] frictionlessfuture
[8] digitaltransformation
[8] ai
[8] cmo
[6] emergingtech

Top Hashtags in Tweet in G7:
[61] cx
[12] customerexperience
[9] ux
[7] ai
[6] innovation
[4] iot
[4] cxm
[4] custexp
[4] martech
[4] marketing

Top Hashtags in Tweet in G8:
[32] cx
[10] customerexperience
[8] crmplayaz
[6] cloud
[5] ai
[4] crm
[4] custexp
[4] oracle
[4] chatbots
[3] oraclepower

Top Hashtags in Tweet in G9:
[59] cx
[19] customerexperience
[10] cxtweetchat
[8] sales
[7] tech
[7] data
[7] service
[6] sap
[5] cpq
[4] spm

Top Hashtags in Tweet in G10:
[67] data
[63] cx
[56] fintech
[47] ai
[42] innovation
[32] iot
[31] smartdata
[30] digitaltransformation
[29] visualanalytics
[26] marketing

Top Words
Top Words in Tweet in Entire Graph:
[4872] Words in Sentiment List#1: Positive
[1083] Words in Sentiment List#2: Negative
[1] Words in Sentiment List#3: Angry/Violent
[113374] Non-categorized Words
[119329] Total Words
[3949] #cx
[1484] customer
[1007] #customerexperience
[912] experience
[542] gt

Top Words in Tweet in G1:
[818] #cx
[266] customer
[222] #customerexperience
[167] experience
[114] gt
[109] customers
[97] more
[81] s
[69] here
[69] #customer

Top Words in Tweet in G2:
[358] #cx
[184] #customerexperience
[158] customer
[150] experience
[113] #ai
[68] intelligence
[67] #technology
[58] more
[56] cc
[55] #ux

Top Words in Tweet in G3:
[728] #cx
[334] customer
[193] #customerexperience
[138] experience
[118] #lifeurope
[107] hyken
[106] customers
[100] #custexp
[91] cx
[70] s

Top Words in Tweet in G4:
[285] #cx
[103] customer
[74] #customerexperience
[51] #fintech
[51] forrester
[50] experience
[41] #ai
[39] #ux
[39] #innovation
[39] #customercare

Top Words in Tweet in G5:
[193] gt
[122] #cx
[92] mikequindazzi
[88] customer
[81] more
[80] #ai
[79] experience
[68] antgrasso
[67] #ux
[63] help

Top Words in Tweet in G6:
[74] #cx
[41] #customerexperience
[26] customer
[26] experience
[24] mvollmer1
[21] #digital
[21] sap
[16] customers
[16] rwang0
[15] digital

Top Words in Tweet in G7:
[61] #cx
[32] customer
[32] experience
[21] future
[18] consumers
[18] more
[17] here
[17] 2030
[16] research
[13] live

Top Words in Tweet in G8:
[32] #cx
[18] customer
[11] let's
[10] now
[10] #customerexperience
[8] briansolis
[8] talk
[8] #crmplayaz
[8] mark
[8] servicenow

Top Words in Tweet in G9:
[59] #cx
[39] customer
[19] #customerexperience
[19] experience
[18] customers
[14] zendesk
[14] colleenberube
[13] business
[13] sap_cx
[12] need

Top Words in Tweet in G10:
[73] ume_kyd
[67] #data
[63] #cx
[56] #fintech
[47] #ai
[42] #innovation
[32] #iot
[31] #smartdata
[30] #digitaltransformation
[29] #visualanalytics

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[520] customer,experience
[315] #customerexperience,#cx
[279] gt,gt
[238] #cx,#customerexperience
[175] customer,service
[138] #ux,#cx
[98] customer,journey
[95] gt,#cx
[84] learn,more
[82] check,out

Top Word Pairs in Tweet in G1:
[117] customer,experience
[107] #customerexperience,#cx
[57] gt,gt
[50] #cx,#customerexperience
[44] gt,#cx
[42] #customer,#experience
[29] customer,journey
[29] #ai,#analytics
[25] #ux,#cx
[24] #experience,cx

Top Word Pairs in Tweet in G2:
[79] customer,experience
[49] artificial,intelligence
[43] #customerexperience,#cx
[36] #cx,#technology
[32] #cx,#customerexperience
[25] #cx,cc
[25] #custserv,#cx
[24] gt,gt
[24] experience,2030
[23] learn,more

Top Word Pairs in Tweet in G3:
[98] customer,experience
[74] #cx,#customerexperience
[56] #custexp,#cx
[49] #customerexperience,#cx
[44] shep,hyken
[44] #lifeurope,#cx
[43] leader,insights
[38] customer,service
[36] insights,forum
[31] #teleperformance,leader

Top Word Pairs in Tweet in G4:
[39] #cx,#customercare
[36] customer,experience
[28] #customerexperience,#cx
[25] #fintech,#banking
[24] #ux,#cx
[17] #management,#leadership
[17] find,out
[16] forrester,#cx
[14] #ccm,#cx
[12] #innovation,#fintech

Top Word Pairs in Tweet in G5:
[123] gt,gt
[61] gartner,hype
[61] hype,cycle
[61] cycle,highlights
[61] highlights,technologies
[61] technologies,help
[61] help,create
[61] create,broader
[61] broader,more
[61] more,unified

Top Word Pairs in Tweet in G6:
[27] #customerexperience,#cx
[15] customer,experience
[12] digital,transformation
[11] improve,#customerexperience
[10] #cx,productivity
[10] productivity,businesses
[10] businesses,remy
[10] remy,alexander
[10] alexander,lazarovici
[10] lazarovici,head

Top Word Pairs in Tweet in G7:
[15] experience,2030
[13] 2030,research
[13] research,live
[13] live,here
[13] here,free
[13] free,over
[13] over,4000
[13] 4000,brands
[13] brands,consumers
[13] consumers,future

Top Word Pairs in Tweet in G8:
[7] mark,hurd
[6] pgreenbe,special
[6] special,#crmplayaz
[6] #crmplayaz,discuss
[6] discuss,impact
[6] impact,oracle's
[6] oracle's,former
[6] former,co
[6] co,ceo
[6] ceo,mark

Top Word Pairs in Tweet in G9:
[14] customer,experience
[9] #cxtweetchat,#cx
[8] 5,technologies
[8] technologies,making
[8] making,biggest
[8] biggest,impact
[8] impact,cx
[8] cx,next
[8] next,3
[8] 3,years

Top Word Pairs in Tweet in G10:
[22] #regtech,ume_kyd
[22] #fund,#distributors
[21] #tech,#fintech
[21] award,#regtech
[21] #distributors,#network
[21] #network,#fintech
[19] #fintech,#finserv
[19] #finserv,#ai
[19] #ai,#insurtech
[19] #insurtech,#machinelearning

Top Replied-To
Top Replied-To in Entire Graph:
@utternow
@gartner
@bob_thompson
@starbucks
@lindakfischer1
@realiceposeidon
@chase
@vetanalyst
@ctshirts
@jeannebliss

Top Replied-To in G2:
@enricomolinari

Top Replied-To in G3:
@bob_thompson
@starbucks
@debbieszumylo
@gartner
@ctshirts
@jeannebliss
@blakemorgan
@chainsaw_paroma
@blakemichellem
@gainsighthq

Top Replied-To in G4:
@mauricearandall

Top Replied-To in G6:
@gartner_inc
@uber
@gartner

Top Replied-To in G7:
@forrester

Top Replied-To in G8:
@briansolis
@ljin18
@scherrer09

Top Replied-To in G9:
@paulbcooper
@timoelliott

Top Mentioned
Top Mentioned in Entire Graph:
@mikequindazzi
@antgrasso
@ume_kyd
@hyken
@teleperformance
@forrester
@ronald_vanloon
@ipfconline1
@kirkdborne
@sassoftware

Top Mentioned in G1:
@paulinarendona
@dilam77
@meridaespana
@fincaimpact
@intell_dialogue
@simdetroit
@sundaysky
@wellswongtk
@plumvoice

Top Mentioned in G2:
@ipfconline1
@ronald_vanloon
@sassoftware
@fisher85m
@jimmarous
@danielnewmanuv
@kirkdborne
@softclouds
@startup_nerd
@wiprodigital

Top Mentioned in G3:
@hyken
@teleperformance
@customerthink
@forbes
@jeannebliss
@stevenvbe
@verint
@annettefranz
@jeanniecw
@blakemichellem

Top Mentioned in G4:
@forrester
@quadient
@personetics
@genesys
@documentmedia
@nicolas2pinto
@noikeanolife
@travelwithxtina
@statistacharts
@teradata

Top Mentioned in G5:
@mikequindazzi
@antgrasso
@motorcycletwitt
@ubinetus
@paradigminov8
@harry_robots
@userexperienceu
@fisher85m
@newtechtwin

Top Mentioned in G6:
@mvollmer1
@sap
@rwang0
@constellationr
@rosejason
@em8mui
@celo
@celonis
@mitsmr
@softclouds

Top Mentioned in G7:
@futurumresearch
@cmswire
@evrythng
@linney1851
@averydennison
@puma
@clickz
@shellykramer
@nextuser
@rww

Top Mentioned in G8:
@oracle
@servicenow
@briansolis
@brentleary
@pgreenbe
@oracleservcloud
@pierrepinna
@getfeedback
@sassoftware
@zoho

Top Mentioned in G9:
@colleenberube
@sap_cx
@zendesk
@grupo_assa
@kirkdborne
@stephaniethum
@gartner_sym
@futureofcec
@dklobucher
@ndytg

Top Mentioned in G10:
@ume_kyd
@smartlogic_com
@bristowcolin
@vlocity
@azuruw
@szisk
@accenture
@kirkdborne
@antgrasso
@ipsoft

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@virginmedia
@arkangelscrap
@jal_official_jp
@jurylady5
@piyuanker12
@united
@nosqldigest
@edinburghwatch
@comcastcares

Top Tweeters in G1:
@cas_2050001283
@kobmaxqueen
@woodstockpro
@iam__network
@analyticaglobal
@martinabutters
@logz05
@dogetalist
@justyvette
@ozyszm

Top Tweeters in G2:
@arkangelscrap
@evankirstel
@chidambara09
@edwardcalame
@calcaware
@rosenthalellery
@marshacollier
@akwyz
@nicochan33
@cybersec_feeds

Top Tweeters in G3:
@piyuanker12
@united
@lorimoreno
@valaafshar
@nationaltrust
@fastcompany
@forbes
@openmarketingtv
@starbucks
@markhillary

Top Tweeters in G4:
@ottlegalrebels
@pelias01
@santchiweb
@indiedevdog
@dmalert
@gameandroidnews
@ralexjimenez
@amruthasuri
@gdpr25thmay18
@noikeanolife

Top Tweeters in G5:
@edinburghwatch
@mary_b_68
@urfagundem
@jaguilam2003
@brainroaring
@ybet
@worldtrendsinfo
@motorcycletwitt
@mikequindazzi
@dingler_g4

Top Tweeters in G6:
@geoff_deweaver
@swissbusiness
@rwang0
@grattongirl
@ene3112
@verge
@holgermu
@dchou1107
@robertlburns
@aks

Top Tweeters in G7:
@johnlusher
@shellykramer
@entrepreneur
@venturebeat
@advertisinglaw
@vainparadise
@2cre8
@manifattura40
@cmswire
@martymcpadden

Top Tweeters in G8:
@gedespi
@verizon
@iangertler
@stevemillersf
@jesus_hoyos
@jaybaer
@avphenom
@sameerpatel
@briansolis
@brentleary

Top Tweeters in G9:
@expansioncom
@rautsan
@dme_jun
@mojidelanoblog
@zendesk
@expansiontecno
@ascoa
@sap_cx
@stephaniethum
@savantisllc

Top Tweeters in G10:
@nosqldigest
@kotaknaren
@fintechna
@tess_blue815
@heavenlypapa
@thekaushalsoni
@merckxcycling
@techrepublic
@thecuriousluke
@rt40141668


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