custexp, Twitter, 8/11/2019 4:39:26 PM, 206414


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custexp_2019-08-11_08-11-06.xlsx
custexp_2019-08-11_08-11-06.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
August 11, 2019
Short Description:
custexp via NodeXL http://bit.ly/2MYGjZx
@mycustomer
@billquiseng
@annettefranz
@debbieszumylo
@forrester
@balaji_sandiego
@hyken
@fisher85m
@nextuser
@deniseleeyohn

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#marketing
#leadership
#customerservice

Description:
Description
The graph represents a network of 852 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 11 August 2019 at 15:11 UTC.

The requested start date was Sunday, 11 August 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 13-day, 23-hour, 52-minute period from Sunday, 28 July 2019 at 00:05 UTC to Saturday, 10 August 2019 at 23:58 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 852
Unique Edges : 1001
Edges With Duplicates : 1314
Total Edges : 2315
Number of Edge Types : 3
Mentions : 1388
Tweet : 915
Replies to : 12
Self-Loops : 915
Reciprocated Vertex Pair Ratio : 0.0668662674650699
Reciprocated Edge Ratio : 0.125350795135641
Connected Components : 181
Single-Vertex Connected Components : 120
Maximum Vertices in a Connected Component : 482
Maximum Edges in a Connected Component : 1420
Maximum Geodesic Distance (Diameter) : 10
Average Geodesic Distance : 4.23351
Graph Density : 0.00147437701020065
Modularity : 0.412964
NodeXL Version : 1.0.1.418

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[107] https://fiverr.com/makeunique1/
[33] https://twinybots.ch/
[15] https://www.go.webhelp.com/automation-whitepaper/
[14] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo
[14] https://www.youtube.com/watch?v=zPfeTFxqet4&feature=youtu.be

[13] https://sloanreview.mit.edu/article/the-magic-that-makes-customer-experiences-stick/
[13] https://cloudcherry.com/blog/breaking-the-status-quo-of-cx-part-2/
[12] https://www.linkedin.com/pulse/how-voice-changing-marketing-technology-dan-galante
[12] https://www.mycustomer.com/marketing/data/why-our-methods-of-measuring-conversations-and-emotions-are-fundamentally-flawed?platform=hootsuite
[11] https://go.forrester.com/cx-index-2019/?utm_source=twitter&utm_medium=social&utm_content=100000834877480&utm_campaign=cxindex19&linkId=100000007246272

Top URLs in Tweet in G1:
[12] https://twinybots.ch/
[7] https://www.forbes.com/sites/blakemorgan/2019/07/29/the-20-best-customer-experience-metrics-for-your-business/#4605696b58cc
[7] https://cloudcherry.com/blog/breaking-the-status-quo-of-cx-part-2/
[7] https://beyondphilosophy.com/books/
[6] https://www.forbes.com/sites/dangingiss/2019/07/11/why-an-aging-population-means-healthcare-customer-experience-must-adapt/#619497003351
[6] https://experienceinvestigators.com/5-ways-successful-teams-close-the-customer-exeperience-gap/
[5] https://hyken.com/customer-experience-2/customer-service-articles-august-5-2019/?utm_content=buffer7c431&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[5] https://www.cmswire.com/customer-experience/customer-experience-isnt-about-fixing-discomfort-its-about-preventing-it/
[5] https://experienceinvestigators.com/building-customer-trust/
[5] https://www.forbes.com/sites/forbestechcouncil/2019/08/05/how-a-framework-for-ai-can-help-enhance-the-customer-experience/

Top URLs in Tweet in G2:
[12] https://twinybots.ch/
[6] http://omegazadvisors.com/2017/04/24/customer-service-tips/
[3] http://blog.ivrpowers.com/post/products/video-rtc-remote-viewer/
[3] https://www.cbtnews.com/why-dealerships-need-to-improve-their-customer-experience/?utm_content=98066240&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[3] http://insights.btoes.com/exclusive/report-cx-as-a-priority?utm_source=JUKEBOX
[2] https://undeveloped.com/buy-domain/evangelist.cx?redirected=true&tld=cx
[2] https://www.forbes.com/sites/blakemorgan/2019/07/29/the-20-best-customer-experience-metrics-for-your-business/#4605696b58cc
[2] https://www.business.att.com/learn/tech-advice/omnichannel-for-healthcare.html
[2] https://tracking.feedpress.it/link/8998/12667566
[2] https://www.ringcentral.com/blog/2019/02/3-ways-customer-engagement-will-change/?BMID=TWITTERO

Top URLs in Tweet in G3:
[12] https://www.mycustomer.com/marketing/data/why-our-methods-of-measuring-conversations-and-emotions-are-fundamentally-flawed?platform=hootsuite
[9] https://www.mycustomer.com/marketing/strategy/why-are-cmos-losing-interest-in-customer-experience?platform=hootsuite
[9] https://www.mycustomer.com/customer-experience/loyalty/how-do-the-most-loved-brands-satisfy-their-customers-core-emotional?platform=hootsuite
[9] https://www.mycustomer.com/customer-experience/engagement/a-customer-success-mindset-cant-save-cx-alone-but-its-a-start?platform=hootsuite
[9] https://www.mycustomer.com/customer-experience/engagement/why-overuse-of-customer-engagement-technologies-is-harming-cx?platform=hootsuite
[8] https://go.forrester.com/cx-index-2019/?utm_source=twitter&utm_medium=social&utm_content=100000834877480&utm_campaign=cxindex19&linkId=100000007246272
[7] https://www.mycustomer.com/customer-experience/engagement/last-chance-to-become-cx-leader-of-the-year-2019-entries-close-july?platform=hootsuite
[7] https://www.mycustomer.com/customer-experience/voice-of-the-customer/are-organisations-over-engineering-the-customer-experience?platform=hootsuite
[7] https://www.mycustomer.com/customer-experience/loyalty/what-cx-strategies-will-succeed-in-a-world-of-ai-platforms?platform=hootsuite
[6] https://www.mycustomer.com/resources/customer-journey-mapping-a-2019-guide?platform=hootsuite

Top URLs in Tweet in G4:
[11] https://www.freshworks.com/webinars/colin-shaw-webinar-3/
[7] https://cx-journey.com/2019/08/5-key-building-blocks-of-a-winning-customer-experience-strategy.html
[6] https://cx-journey.com/2019/07/surveys-dont-believe-everything-you-read.html
[4] https://cx-journey.com/2019/01/building-blocks-of-customer-experience.html
[4] https://cx-journey.com/2019/06/the-secret-sauce-to-achieve-outcomes.html
[4] https://www.forbes.com/sites/forbescoachescouncil/2019/06/13/all-about-the-customer-how-to-create-a-successful-customer-experience-strategy/#496ce51e6782
[3] https://cx-journey.com/2019/04/customer-understanding-cornerstone-of.html
[3] https://cx-journey.com/2019/07/one-more-journey-mapping-mistake.html
[3] https://beyondphilosophy.com/cx-assessment/survey/
[3] https://beyondphilosophy.com/books/

Top URLs in Tweet in G5:
[13] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo
[11] https://www.linkedin.com/pulse/how-voice-changing-marketing-technology-dan-galante
[8] https://dangalante.me/2019/08/02/how-voice-tech-is-innovating-marketing-the-customer-experience/
[6] http://businessoverbroadway.com/2017/09/18/state-of-analytics-in-customer-programs-customer-loyalty-focus-machine-learning-adoption-and-the-data-science-skill-gap/
[5] https://www.askdangalante.com/post/186727540796/how-voice-tech-is-innovating-marketing-customer
[4] https://lnkd.in/dH6ntyc
[4] https://www.slideshare.net/Dgalantenyc/steps-edtechelearning-can-take-to-improve-learning-for-teachers-students-80837908
[3] https://mobile.twitter.com/bobehayes/status/1159366151350169602?p=v
[3] https://www.forbes.com/sites/forbesagencycouncil/2019/08/05/optimizing-the-customer-experience-with-artificial-intelligence/
[2] https://dangalante.me/

Top URLs in Tweet in G6:
[4] https://www.cbtnews.com/why-dealerships-need-to-improve-their-customer-experience/?utm_content=98066240&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://www.forbes.com/sites/forbescommunicationscouncil/2019/08/07/customer-experience-five-pillars-to-reach-a-sustainable-competitive-advantage/?utm_content=98366493&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#22c5c8327e85
[2] https://hyken.com/customer-experience-2/how-make-effective-customer-experience-strategies-software-development-company/
[1] https://www.wrike.com/blog/why-everyone-is-talking-about-customer-experience/?utm_content=98444807&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.cmswire.com/customer-experience/automation-is-key-to-delivering-consistent-customer-experiences/?utm_content=97922133&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.wrike.com/blog/why-everyone-is-talking-about-customer-experience/?utm_source=Twitter&utm_medium=Social&utm_campaign=Blog_Post

Top URLs in Tweet in G7:
[2] https://twitter.com/stephaniethum/status/1157800831456075776
[2] http://www.forbes.com/sites/deniselyohn/2016/03/09/to-win-customers-stop-selling-and-start-seducing/?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com
[1] http://www.forbes.com/sites/deniselyohn/2017/03/08/who-owns-customer-experience/?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com
[1] http://ht.ly/RhvxL?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com
[1] http://ow.ly/10AbHI?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com
[1] https://go.forrester.com/cx-index-2019/?utm_source=twitter&utm_medium=social&utm_content=100000834877480&utm_campaign=cxindex19&linkId=100000007246272
[1] https://twitter.com/donaldburns/status/1156547565174890502
[1] https://twitter.com/StickyBranding/status/1156578033261826053
[1] https://twitter.com/SiegelGale/status/1156528434325200896
[1] https://twitter.com/SignatureCL/status/1158377638349758465

Top URLs in Tweet in G8:
[1] https://go.forrester.com/cx-index-2019/?utm_source=twitter&utm_medium=social&utm_content=100000834877480&utm_campaign=cxindex19&linkId=100000007246272

Top URLs in Tweet in G9:
[2] https://www.forbes.com/sites/forbescommunicationscouncil/2019/07/16/the-five-new-building-blocks-of-customer-experience-success/#7416fda44ffa
[2] http://customerthink.com/how-to-create-a-digital-first-omnichannel-agent-experience/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed:+customerthink+(CustomerThink)
[2] https://twitter.com/hpi_nyc/status/1157931982787158021
[1] https://smallbiztrends.com/2019/08/delivering-great-customer-experience.html
[1] https://www.customerbliss.com/deliver-peace-of-mind-not-paperwork/
[1] https://go.oracle.com/LP=83814
[1] https://smartercx.com/from-gen-z-to-boomers-82-of-consumers-have-been-disappointed-by-brands/
[1] https://www.callcenterhosting.com/blog/top-cx-influencers/?utm_source=Social&utm_medium=Referral&utm_campaign=top-cx-influencers
[1] https://www.consumeraffairs.com/news/study-finds-many-brands-leave-consumers-upset-and-disappointed-073119.html
[1] https://go.forrester.com/blogs/customer-experience-management/

Top URLs in Tweet in G10:
[2] https://www.iris.xyz/sell/client-experience/what-signals-are-you-unintentionally-sending-your-clients
[2] https://vision.gl
[2] https://vision.gl/
[1] https://www.linkedin.com/slink?code=e4F4Vnv
[1] https://www.vision.gl/
[1] https://Vision.gl
[1] https://blog.vision.gl/2019/07/30/4-ways-to-make-it-pop/
[1] https://www.retailgazette.co.uk/blog/2019/07/selfridges-first-retailer-launch-christmas-range/
[1] https://www.businessinsider.com/chick-fil-a-is-the-most-polite-chain-2017-4
[1] https://www.retailtouchpoints.com/features/trend-watch/exclusive-q-a-the-product-we-re-offering-is-the-person-delivering-the-service?mkt_tok=eyJpIjoiT1RJelpqQTFZakU1TXpnNCIsInQiOiJsRnBqNVwvdmVyS0JqcWN2QWpwakFTaDcxek52RU00OTZGUzlxSmVWc1wvajIxRUZRWUVRZmFuSlR4WWtnY0lsS2Y3dm5iWE5wQmJiZG81MUlZMUxOSm9GU29XblB6ekxyR2VSN2VVXC9IdGwzMWVcL0FLRkNIWFwvYnQ1ZGEwcENIWExyIn0%3D

Top Domains
Top Domains in Tweet in Entire Graph:
[163] mycustomer.com
[107] fiverr.com
[77] forbes.com
[77] cx-journey.com
[49] linkedin.com
[43] beyondphilosophy.com
[39] mopinion.com
[35] webhelp.com
[33] twinybots.ch
[31] youtube.com

Top Domains in Tweet in G1:
[39] forbes.com
[22] beyondphilosophy.com
[15] hyken.com
[14] business2community.com
[12] twinybots.ch
[12] ivrtechgroup.com
[11] experienceinvestigators.com
[10] cx-journey.com
[9] mycustomer.com
[8] cloudcherry.com

Top Domains in Tweet in G2:
[15] mopinion.com
[12] twinybots.ch
[10] forbes.com
[7] okt.to
[7] btoes.com
[7] possiblenow.com
[6] omegazadvisors.com
[6] careerarc.com
[6] linkedin.com
[4] forrester.com

Top Domains in Tweet in G3:
[149] mycustomer.com
[13] forrester.com
[6] apple.com
[6] google.com
[6] spotify.com
[2] purpleplanet.com
[2] cxleaderoftheyear.com
[2] youtube.com
[2] mit.edu
[2] cx-journey.com

Top Domains in Tweet in G4:
[61] cx-journey.com
[20] beyondphilosophy.com
[11] freshworks.com
[9] forbes.com
[5] helponclick.com
[4] thepetrovaexperience.com
[3] customerthink.com
[3] thestoryoftelling.com
[2] twitter.com
[2] theinsightwave.com

Top Domains in Tweet in G5:
[26] linkedin.com
[13] dangalante.me
[6] businessoverbroadway.com
[5] youtube.com
[5] askdangalante.com
[4] lnkd.in
[4] slideshare.net
[3] twitter.com
[3] forbes.com

Top Domains in Tweet in G6:
[4] cbtnews.com
[2] wrike.com
[2] forbes.com
[2] hyken.com
[1] cmswire.com

Top Domains in Tweet in G7:
[11] twitter.com
[3] forbes.com
[1] ht.ly
[1] ow.ly
[1] forrester.com
[1] cx-journey.com

Top Domains in Tweet in G8:
[1] forrester.com

Top Domains in Tweet in G9:
[2] forbes.com
[2] customerthink.com
[2] twitter.com
[1] smallbiztrends.com
[1] customerbliss.com
[1] oracle.com
[1] smartercx.com
[1] callcenterhosting.com
[1] consumeraffairs.com
[1] forrester.com

Top Domains in Tweet in G10:
[7] vision.gl
[3] iris.xyz
[2] linkedin.com
[1] co.uk
[1] businessinsider.com
[1] retailtouchpoints.com
[1] theguardian.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[1500] custexp
[881] cx
[379] customerexperience
[307] custserv
[239] marketing
[174] leadership
[168] customerservice
[116] smallbusiness
[112] ux
[107] entrepreneur



Top Hashtags in Tweet in G1:
[290] custexp
[256] cx
[109] customerexperience
[81] custserv
[38] customerservice
[20] telcom
[20] cpaas
[19] callcenter
[19] contactcenter
[17] customersuccess

Top Hashtags in Tweet in G2:
[288] custexp
[89] custserv
[73] cx
[67] customerservice
[45] customerexperience
[16] marketing
[15] business
[14] smallbusiness
[13] cctr
[12] customerrelations

Top Hashtags in Tweet in G3:
[177] custexp
[131] cx
[41] marketing
[22] custserv
[13] cxindex
[13] customerexperience
[11] emotion
[9] ai
[8] servicedesign
[7] retail

Top Hashtags in Tweet in G4:
[128] custexp
[125] cx
[63] customerexperience
[30] beyondphilosophy
[26] cco
[15] voc
[14] empexp
[14] cxo
[13] feedback
[12] leadership

Top Hashtags in Tweet in G5:
[55] marketing
[46] custexp
[43] cx
[40] technology
[34] tech
[33] sales
[30] voice19
[28] machinelearning
[27] innovation
[24] stem

Top Hashtags in Tweet in G6:
[10] cx
[10] custexp
[7] customerexperience
[5] customer
[2] customerexperiencestrategies
[2] softwaredevelopmentcompany
[2] b2c
[1] tech
[1] feedback
[1] automation

Top Hashtags in Tweet in G7:
[29] custexp
[22] cx
[5] culture
[5] brand
[4] employeeexperience
[3] brands
[2] wgbd
[1] customerservice
[1] cxindex
[1] leadership

Top Hashtags in Tweet in G8:
[34] dataanalytcs
[34] bigdata
[34] datascience
[33] cloudcomputing
[30] data
[30] iot
[8] custexp
[8] cx
[1] defstar5
[1] technology

Top Hashtags in Tweet in G9:
[17] cx
[15] custexp
[5] customerexperience
[3] nps
[2] omnichannel

Top Hashtags in Tweet in G10:
[13] custexp
[7] retail
[6] custserv
[5] retailtech
[3] physicalretail
[2] customerdata
[2] winninginretail
[2] retaildesign
[1] ai
[1] visualmerchandising

Top Words
Top Words in Tweet in Entire Graph:
[1485] Words in Sentiment List#1: Positive
[580] Words in Sentiment List#2: Negative
[9] Words in Sentiment List#3: Angry/Violent
[36748] Non-categorized Words
[38813] Total Words
[1498] #custexp
[881] #cx
[780] customer
[379] #customerexperience
[325] experience

Top Words in Tweet in G1:
[290] #custexp
[256] #cx
[167] customer
[109] #customerexperience
[80] #custserv
[70] experience
[40] check
[38] #customerservice
[37] new
[34] post

Top Words in Tweet in G2:
[288] #custexp
[202] customer
[103] service
[89] #custserv
[83] job
[74] link
[74] bio
[73] #cx
[67] #customerservice
[56] associate

Top Words in Tweet in G3:
[176] #custexp
[131] #cx
[99] customer
[47] cx
[41] #marketing
[39] journey
[37] experience
[29] mycustomer
[28] customers
[23] forrester

Top Words in Tweet in G4:
[128] #custexp
[125] #cx
[81] customer
[63] #customerexperience
[54] cx
[51] experience
[44] journey
[30] annettefranz
[30] #beyondphilosophy
[28] webinar

Top Words in Tweet in G5:
[55] #marketing
[45] #custexp
[43] #cx
[40] #technology
[34] #tech
[33] #sales
[30] #voice19
[28] #machinelearning
[27] #innovation
[24] #stem

Top Words in Tweet in G6:
[10] #cx
[10] #custexp
[7] #customerexperience
[5] #customer
[5] need
[4] dealerships
[4] improve
[4] carbiztoday
[4] balaji_sandiego
[3] enricoâ

Top Words in Tweet in G7:
[29] #custexp
[25] customer
[22] #cx
[12] experience
[11] stephaniethum
[11] t
[11] deniseleeyohn
[10] survey
[10] tool
[10] training

Top Words in Tweet in G8:
[62] fisher85m
[34] data
[34] cx
[34] inspiration
[34] #dataanalytcs
[34] infographic
[34] #bigdata
[34] #datascience
[33] #cloudcomputing
[30] #data

Top Words in Tweet in G9:
[17] #cx
[15] #custexp
[11] jeannebliss
[11] customers
[9] customer
[8] new
[8] research
[6] t
[6] share
[5] oraclecx

Top Words in Tweet in G10:
[13] #custexp
[7] thanks
[7] #retail
[6] #custserv
[5] #retailtech
[5] insidertrends
[5] up
[4] vision_gl
[4] customers
[3] hyken

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[345] #custexp,#cx
[283] #cx,#custexp
[258] customer,experience
[186] #custserv,#custexp
[148] customer,service
[146] check,out
[107] hey,check
[107] out,service
[102] #leadership,#twitter
[102] #twitter,#smallbusiness

Top Word Pairs in Tweet in G1:
[112] #cx,#custexp
[98] #custexp,#cx
[62] customer,experience
[45] #custserv,#custexp
[36] #custexp,#customerexperience
[28] check,new
[28] new,post
[27] customer,service
[20] #cx,#customerservice
[20] #customerservice,#telcom

Top Word Pairs in Tweet in G2:
[100] customer,service
[74] link,bio
[65] #custserv,#custexp
[59] #customerservice,#custexp
[49] click,link
[39] dave,buster's
[33] customer,experience
[31] bio,apply
[29] #cx,#custexp
[28] winner's,circle

Top Word Pairs in Tweet in G3:
[102] #custexp,#cx
[34] customer,experience
[17] journey,managers
[16] customer,success
[13] #cx,#custexp
[12] #cxindex,#custexp
[12] cx,leader
[12] leader,year
[12] #custexp,#marketing
[10] hiring,journey

Top Word Pairs in Tweet in G4:
[56] #custexp,#cx
[38] customer,experience
[33] cx,journey
[31] #cx,#customerexperience
[27] #customerexperience,#custexp
[27] #custexp,#beyondphilosophy
[21] #cx,#custexp
[14] cx,journeyâ
[14] join,part
[14] part,3

Top Word Pairs in Tweet in G5:
[31] #custexp,#cx
[17] #voicetech,innovating
[17] innovating,#marketing
[17] #marketing,#customerexperience
[17] #customerexperience,#voice19
[17] #voice19,#stem
[17] #stem,#machinelearning
[17] #machinelearning,#tech
[17] #tech,#technology
[13] #technology,#innovation

Top Word Pairs in Tweet in G6:
[5] #cx,#custexp
[4] dealerships,need
[4] need,improve
[4] improve,#customerexperience
[4] #customerexperience,#cx
[4] #custexp,carbiztoday
[3] balaji_sandiego,dealerships
[3] carbiztoday,enricoâ
[2] #customerexperience,five
[2] five,pillars

Top Word Pairs in Tweet in G7:
[12] customer,experience
[10] t,survey
[10] survey,tool
[10] tool,training
[10] training,class
[10] class,fleeting
[10] fleeting,moment
[10] moment,empathy
[10] empathy,customer
[10] #cx,#custexp

Top Word Pairs in Tweet in G8:
[34] data,cx
[34] cx,inspiration
[34] inspiration,#dataanalytcs
[34] #dataanalytcs,infographic
[30] infographic,#datascience
[30] #datascience,#bigdata
[29] #bigdata,#cloudcomputing
[29] #cloudcomputing,fisher85m
[29] fisher85m,#data
[29] #data,#iot

Top Word Pairs in Tweet in G9:
[7] #cx,#custexp
[4] new,research
[4] research,oraclecx
[4] 91,customers
[4] customers,expect
[4] expect,seamless
[4] seamless,transitions
[4] transitions,btw
[4] btw,channels
[4] channels,24

Top Word Pairs in Tweet in G10:
[5] #custexp,#custserv
[3] celebrate,creative
[3] creative,teams
[3] teams,define
[3] define,retail's
[3] retail's,excitement
[3] excitement,potential
[3] potential,thanks
[3] thanks,insidertrends
[3] insidertrends,championing

Top Replied-To
Top Mentioned
Top Mentioned in Entire Graph:
@annettefranz
@mycustomer
@hyken
@fisher85m
@ariegoldshlager
@forrester
@forbes
@billquiseng
@kerrybodine
@jeannebliss

Top Mentioned in G1:
@hyken
@annettefranz
@jeanniecw
@customerisfirst
@forbes
@cxpert
@billquiseng
@jennysuedempsey
@blakemichellem
@jtwatkin

Top Mentioned in G2:
@wellswongtk
@stevenfather
@tapyness

Top Mentioned in G3:
@mycustomer
@kerrybodine
@forrester
@nextuser
@sampsonlee_cx
@gdaviddodd
@iangjacobs
@ijgolding
@stevenvbe
@sedulousuk

Top Mentioned in G4:
@annettefranz
@freshworksinc
@avtex
@colinshaw_cx
@customerthink
@forbes
@forbescoaches
@bernadettejiwa
@insight_wave
@tteclife

Top Mentioned in G5:
@voicesummitai
@askdangalante
@nyedtechteacher
@datascientistfr
@smktgsmtdablog
@njit
@cityofnewarknj
@newarkalliance_
@downtownnewark
@newjerseyeda

Top Mentioned in G6:
@carbiztoday
@balaji_sandiego
@archonsec
@avrohomg
@drjdrooghaag
@wrike
@diioannid
@wearableguru
@digitalmeddoc

Top Mentioned in G7:
@stephaniethum
@deniseleeyohn
@tiffani_bova
@forrester
@sweetgreensmart
@donaldburns
@stickybrand
@real_business
@mdgkcooper
@siegelgale

Top Mentioned in G8:
@fisher85m
@24kmedia
@eudyzerpa
@forrester
@nextuser

Top Mentioned in G9:
@jeannebliss
@oraclecx
@yvanvaerenbergh
@billquiseng
@brentleary
@customerthink
@blakemichellem
@adamtoporek
@hyken

Top Mentioned in G10:
@insidertrends
@vision_gl
@hyken
@iris_xyz
@glossyco
@storefront
@natalie_berg
@peachandlily
@selfridges
@chickfila

Top Tweeters
Top Tweeters in Entire Graph:
@sectest9
@united
@delta
@southwestair
@chidambara09
@ottlegalrebels
@businessinsider
@walmart
@fintechna
@sam___hurley

Top Tweeters in G1:
@walmart
@valaafshar
@washingtonpost
@otdon
@fastcompany
@zdnet
@forbes
@b2community
@katenasser
@82jjc

Top Tweeters in G2:
@mjasonhouck
@mikelehroza
@brainzooming
@nikastewart
@amruthasuri
@ittechbuz
@fastenernews
@vanessaalvarez1
@flavmartins
@jasonaugustine_

Top Tweeters in G3:
@realdjthewriter
@socentlive
@cmicontent
@hubspot
@jesus_hoyos
@marketingprofs
@paolofabrizio71
@servicedesignbt
@mycustomer
@stevenvbe

Top Tweeters in G4:
@designthinkbot
@ajmuguia
@jmalonepr
@tanveernaseer
@annettefranz
@tompick
@colinshaw_cx
@customerthink
@earnmoneynow24
@bernadettejiwa

Top Tweeters in G5:
@openmarketingtv
@pardoe_ai
@scalarhumanity
@thecuriousluke
@machine_ml
@bubbles4tw
@brainroaring
@e_nterdiscipl
@njit
@msarozz

Top Tweeters in G6:
@akwyz
@junjudapi
@jerome_joffre
@hootsuite
@nevillegaunt
@ym78200
@custexpworld
@archonsec
@digitalcloudgal
@avrohomg

Top Tweeters in G7:
@viragshah4
@leadershipfreak
@sirkingofgifs
@tw2cayc
@wpmediainsights
@donaldburns
@avphenom
@deniseleeyohn
@richardbistrong
@smartbrief

Top Tweeters in G8:
@sectest9
@chidambara09
@bernardo_pirola
@jacobussystems
@hernangraffe
@eudyzerpa
@thomashilbig2
@alyssafergendel
@24kmedia
@metoscm

Top Tweeters in G9:
@southwestair
@wholefoods
@angelanovari
@cliveroach_jedi
@brentleary
@amazon
@consumeraffairs
@jeannebliss
@oraclecx
@adamtoporek

Top Tweeters in G10:
@businessinsider
@chickfila
@iris_xyz
@selfridges
@rtouchpoints
@theretaildoctor
@glossyco
@storefront
@cfc806z
@pea


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