customer journey, Twitter, 3/14/2019 9:16:11 AM, 190345


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customer journey_2019-03-14_01-50-44.xlsx
customer journey_2019-03-14_01-50-44.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
March 14, 2019
Short Description:
customer journey via NodeXL http://bit.ly/2TDbXQL
@softclouds
@jimmarous
@annettefranz
@oraclemktgcloud
@capgemini
@arkangelscrap
@antgrasso
@thedigitalecos
@shoptalk
@evankirstel

Top hashtags:
#marketing
#cx
#customerjourney
#customerexperience
#customer

Description:
Description
The graph represents a network of 4,752 Twitter users whose tweets in the requested range contained "customer journey", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Thursday, 14 March 2019 at 08:51 UTC.

The requested start date was Thursday, 14 March 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 9-day, 10-hour, 21-minute period from Monday, 04 March 2019 at 13:39 UTC to Thursday, 14 March 2019 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4752
Unique Edges : 4816
Edges With Duplicates : 1452
Total Edges : 6268
Number of Edge Types : 3
Mentions : 3614
Tweet : 2306
Replies to : 348
Self-Loops : 2306
Reciprocated Vertex Pair Ratio : 0.0427206295671726
Reciprocated Edge Ratio : 0.0819407008086253
Connected Components : 1924
Single-Vertex Connected Components : 1159
Maximum Vertices in a Connected Component : 696
Maximum Edges in a Connected Component : 1365
Maximum Geodesic Distance (Diameter) : 28
Average Geodesic Distance : 10.487358
Graph Density : 0.000164328332082489
Modularity : 0.680707
NodeXL Version : 1.0.1.409

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[69] https://ducttapemarketing.com/content-with-customer-journey/
[57] https://ducttapemarketing.com/transcript-content-with-customer-journey/
[31] https://miguelrevelles.com/customer-journey-map/
[29] https://vimeo.com/287478137
[24] https://goo.gl/1aXv8v
[22] https://www.relationclientmag.fr/Thematique/techno-ux-1256/Breves/customer-journey-sera-bientot-reellement-sans-couture-337798.htm
[21] https://www.cx-journey.com/2019/03/5-ways-to-make-customer-experience-your.html
[21] https://www.superoffice.com/blog/customer-journey/
[17] http://amaphoenix.org/event/customer-journey-owned-audience-can-transform-business/
[14] https://blog.optimizely.com/2019/02/26/introducing-easy-event-tracking-the-easier-way-to-understand-and-optimize-the-customer-journey/

Top URLs in Tweet in G1:
[52] https://ducttapemarketing.com/content-with-customer-journey/
[47] https://ducttapemarketing.com/transcript-content-with-customer-journey/
[14] https://blog.optimizely.com/2019/02/26/introducing-easy-event-tracking-the-easier-way-to-understand-and-optimize-the-customer-journey/
[14] https://solosegment.com/blog/searchchat-podcast-customer-intent-is-new-again/
[11] https://ducttapemarketing.com/content-with-customer-journey/?utm_source=dlvr.it&utm_medium=twitter
[11] https://www.superoffice.com/blog/customer-journey/
[10] https://www.cmswire.com/customer-experience/3-areas-where-iot-will-improve-the-customer-journey/
[10] https://www.tonybodoh.com/
[8] https://www.linkedin.com/pulse/customer-journey-mapping-emotions-denyse-drummond-dunn/
[8] https://www.tonybodoh.com/store

Top URLs in Tweet in G2:
[2] https://try.yieldify.com/travel-journeys/?utm_campaign=CONTENT:
[2] Travel
[2] Lookbook&utm_content=86511984&utm_medium=social&utm_source=twitter&hss_channel=tw-1254901327
[1] https://www.mytotalretail.com/article/3-keys-to-unlocking-modern-customer-journey-demands/
[1] https://twitter.com/i/web/status/1105355599359836162
[1] https://www.intel.com/content/www/us/en/retail/digital-signage/overview.html?spredfast-trk-id=sf207202326
[1] https://intel.ly/2Gm6uag
[1] https://dy.si/5Bbwk
[1] https://twitter.com/i/web/status/1105117626416558080
[1] https://www.pega.com/products/pega-platform/decision-hub

Top URLs in Tweet in G3:
[24] https://goo.gl/1aXv8v
[13] https://www.cx-journey.com/2019/03/5-ways-to-make-customer-experience-your.html
[7] https://www.cx-journey.com/2019/01/building-blocks-of-customer-experience.html
[6] https://www.cx-journey.com/2019/03/5-ways-to-make-customer-experience-your.html?spref=tw
[4] https://www.cx-journey.com/2019/02/you-can-lead-horse-to-insights.html
[3] http://goo.gl/1aXv8v
[2] https://www.cx-journey.com/2019/03/5-ways-to-make-customer-experience-your.html?utm_sq=g0x50igleb
[1] https://digitalbrandinginstitute.com/the-customer-journey-infinite-loop/
[1] https://digitalbrandinginstitute.com/?p=12586
[1] https://heartofthecustomer.com/introducing-how-hard-is-it-to-be-your-customer-using-journey-maps-to-drive-customer-focused-change/

Top URLs in Tweet in G4:
[3] https://www.ericsson.com/en/blog/2019/2/rcs-business-messaging--driving-your-customer-journey-to-the-next-level?utm_source=twitter&utm_medium=social_organic&utm_campaign=BDGS_MWC19_Swisscom_news_Visilabs_Global_22022019&utm_content=&hootPostID=29591c688935d86f3114ff647746ccce
[1] https://www.ericsson.com/en/blog/2019/2/rcs-business-messaging--driving-your-customer-journey-to-the-next-level?utm_source=twitter&utm_medium=social_organic&utm_campaign=BDGS_MWC19_Swisscom_news_Visilabs_Global_22022019&utm_content=&hootPostID=259f486764fbf169dd81b40557624c3d
[1] https://www.ericsson.com/en/blog/2019/2/rcs-business-messaging--driving-your-customer-journey-to-the-next-level?utm_source=twitter&utm_medium=social_organic&utm_campaign=BDGS_MWC19_Swisscom_news_Visilabs_Global_22022019&utm_content=&hootPostID=320381c54ff78c0cc9a464704dbbb410
[1] https://www.ericsson.com/en/blog/2019/2/rcs-business-messaging--driving-your-customer-journey-to-the-next-level?utm_source=twitter&utm_medium=social_organic&utm_campaign=BDGS_MWC19_Swisscom_news_Visilabs_Global_22022019&utm_content=&hootPostID=ca2cca9d7b2612d3d414c873bdbb9ba3
[1] https://twitter.com/i/web/status/1105716390298824704
[1] https://t.co/9ZZSuLuB6S
[1] https://twitter.com/tech_mahindra/status/1105716390298824704
[1] https://twitter.com/i/web/status/1104687467494555649
[1] https://twitter.com/i/web/status/1104475957912657920
[1] https://thefinancialbrand.com/74703/digital-transformation-journey-trends-insights/

Top URLs in Tweet in G5:
[9] https://www.mycustomer.com/experience/loyalty/customer-journey-mapping-troubleshooter-how-to-tackle-cjms-most-common-obstacles?platform=hootsuite
[2] https://www.ttec.com/blog/3-layers-make-tasty-customer-journey-map?utm_source=facebook&utm_medium=organic_social&utm_content=blog_layer_customer_journey
[2] https://www.b2bmarketing.net/en-gb/resources/blog/navigating-complexity-b2b-customer-experience-achieve-success
[1] https://twitter.com/i/web/status/1105905849606852609
[1] https://gtnr.it/2DMifp4
[1] https://twitter.com/i/web/status/1104940766315581441
[1] https://www.forbes.com/sites/shephyken/2019/03/10/the-other-e-in-customer-experience-customer-effort/?utm_content=bufferb1a28&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://www.forbes.com/sites/shephyken/2019/03/10/the-other-e-in-customer-experience-customer-effort/?utm_content=buffera3d24&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://www.mycustomer.com/hub/improving-engagement-throughout-the-customer-journey
[1] https://twitter.com/i/web/status/1105786849187020800

Top URLs in Tweet in G6:
[17] http://amaphoenix.org/event/customer-journey-owned-audience-can-transform-business/
[9] https://ducttapemarketing.com/content-with-customer-journey/
[5] https://www.pedowitzgroup.com/the-two-documents-necessary-to-becoming-customer-centric/?utm_source=twitter&utm_medium=organic_social&utm_campaign=customer-experience&utm_content=old_blog
[4] https://www.fiverr.com/s2/4d7a19784d
[3] https://www.fiverr.com/s2/b3e9735d67
[3] https://www.fiverr.com/rahuldatta
[3] -
[3] Evergreen
[3] https://bit.ly/2ELxuOb?utm_campaign=meetedgar&utm_medium=social&utm_source=meetedgar.com
[2] https://www.socialmediatoday.com/news/19-tips-to-help-leverage-organic-and-paid-social-media-throughout-the-custo/542507/

Top URLs in Tweet in G7:
[8] https://digitalbrandinginstitute.com/?p=12586
[3] https://www.altify.com/crobenchmark/
[1] https://unbabel.com/blog/ai-travel-industry-innovation/
[1] https://www.smartinsights.com/customer-relationship-management/customer-service-and-support/5-ways-to-improve-customer-experience-in-2019/?utm_source=twitter&utm_medium=social&utm_campaign=social&utm_content=blog
[1] https://www.smartinsights.com/mobile-marketing/summary-of-googles-top-ux-guidelines/?utm_source=twitter&utm_medium=blog&utm_campaign=social
[1] https://register.gotowebinar.com/register/432340463649086465?source=twitter
[1] https://register.gotowebinar.com/register/432340463649086465?source=twitter&utm_campaign=SM%2019-Q1%20Twitter&utm_content=86778414&utm_medium=social&utm_source=twitter&hss_channel=tw-149304798
[1] https://twitter.com/semrush/status/1103329176965316608
[1] https://pages.introhive.com/berlin-mar26https://pages.introhive.com/berlin-mar26
[1] https://sdprofessionalsllc.com/customer-journey-orchestration/

Top URLs in Tweet in G8:
[7] https://thefinancialbrand.com/72198/digital-bank-transformation-blockchain-cx-customer-journey/?smedia-twt-jm
[2] https://www.marconomy.de/crm/articles/798708/
[1] https://www.capgemini.com/research/where-are-banks-and-insurers-on-their-digital-mastery-journey/?utm_source=twitter&utm_medium=social&utm_content=fs_grouporganic_image_landingpage_none&utm_campaign=digitalcore_cri_digitalmastery_fs
[1] https://lnkd.in/e8xjDqm
[1] https://twitter.com/i/web/status/1102171913068208128
[1] http://out.faveeo.com/?url=https://thefinancialbrand.com/72198/digital-bank-transformation-blockchain-cx-customer-journey/&vertical=digital-banking&lang=en
[1] http://www.1to1media.com/omnichannel/seen-and-heard-national-retail-federation-big-show-2019
[1] https://www.sap.com/index.html?source=social-global-sap_retail-twitter-thoughtleadership-training_enablement-unspecified-retail-%23amplification&campaigncode=CRM-YA19-SSO-BRSOCPT
[1] https://lnkd.in/eNKxj5y
[1] https://www.capgemini.com/fintechworldreport/?utm_content=buffer90625&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G9:
[8] https://blog.treasuredata.com/blog/2019/03/06/12-essential-data-sources-to-understand-the-customer-journey/
[4] http://customerthink.com/what-is-customer-journey-analytics/
[3] http://www.cmswire.com/analytics/forrester-journey-analytics-are-the-next-frontier-for-customer-insights/
[3] http://www.slideshare.net/McK_CMSOForum/customer-journey-analytics-and-big-data/17-McKinsey_Company_16The_McKinsey_ClickFox
[3] https://blog.treasuredata.com/blog/2019/03/06/12-essential-data-sources-to-understand-the-customer-journey/?utm_source=twitter&utm_medium=social&utm_campaign=2019.03-blog
[3] https://www.ethosplc.com/2018/09/23/customer-journey-mapping-the-path-to-loyal-customers/
[2] https://www.mycustomer.com/experience/engagement/what-is-emotions-role-in-customer-journey-mapping?utm_content=buffer8e4b5&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] http://customerthink.com/5-ways-customer-journey-mapping-can-transform-your-business-right-now/
[2] http://customerthink.com/6-ways-to-make-sure-your-journey-maps-improve-customer-experience/
[2] http://customerthink.com/how-to-build-a-customer-journey-map-that-works/

Top URLs in Tweet in G10:
[9] https://www.jeffbullas.com/customer-journey-mapping/
[5] https://ducttapemarketing.com/transcript-content-with-customer-journey/
[5] http://snip.ly/yxta22/
[5] http://snip.ly/fl9w36/
[4] https://zmags.com/blog/zaius-customer-journey/?utm_source=twitter&utm_medium=social&utm_campaign=blog-zaius-201903
[3] https://ducttapemarketing.com/content-with-customer-journey/
[3] https://dbinstitute-wpengine.netdna-ssl.com/wp-content/uploads/Screen-Shot-2018-10-22-at-1.01.48-PM.png
[3] https://www.kampal.com/inteligencia-del-cliente-en-sector-retail-y-el-customer-journey-map/
[1] https://twitter.com/i/web/status/1105936600977022977
[1] http://snip.ly/vz0sr

Top Domains
Top Domains in Tweet in Entire Graph:
[506] twitter.com
[157] ducttapemarketing.com
[105] co.uk
[85] lnkd.in
[56] okt.to
[55] cx-journey.com
[40] linkedin.com
[36] miguelrevelles.com
[33] goo.gl
[32] customerthink.com

Top Domains in Tweet in G1:
[204] twitter.com
[123] ducttapemarketing.com
[60] lnkd.in
[36] okt.to
[35] co.uk
[22] linkedin.com
[20] medium.com
[19] mopinion.com
[18] solosegment.com
[18] tonybodoh.com

Top Domains in Tweet in G2:
[5] ibm.com
[5] t.co
[3] yieldify.com
[2] mytotalretail.com
[2] twitter.com
[1] intel.com
[1] intel.ly
[1] dy.si
[1] pega.com
[1] psfk.com

Top Domains in Tweet in G3:
[37] cx-journey.com
[27] goo.gl
[12] splashthat.com
[4] twitter.com
[2] digitalbrandinginstitute.com
[2] feedburner.com
[2] google.com
[1] heartofthecustomer.com
[1] oracle.com
[1] digitalmarketer.com

Top Domains in Tweet in G4:
[6] ericsson.com
[4] twitter.com
[2] prnewswire.com
[1] t.co
[1] thefinancialbrand.com
[1] bddy.me

Top Domains in Tweet in G5:
[12] mycustomer.com
[7] twitter.com
[7] forbes.com
[3] striata.com
[2] ttec.com
[2] ow.ly
[2] b2bmarketing.net
[1] gtnr.it
[1] getthematic.com

Top Domains in Tweet in G6:
[18] amaphoenix.org
[17] ducttapemarketing.com
[12] fiverr.com
[11] twitter.com
[5] pedowitzgroup.com
[3] bit.ly
[2] socialmediatoday.com
[2] vanhishikha.com
[2] t.co
[2] verticalmeasures.com

Top Domains in Tweet in G7:
[9] digitalbrandinginstitute.com
[3] altify.com
[2] smartinsights.com
[2] gotowebinar.com
[1] unbabel.com
[1] twitter.com
[1] introhive.com
[1] sdprofessionalsllc.com
[1] openzap.com

Top Domains in Tweet in G8:
[7] thefinancialbrand.com
[3] twitter.com
[2] capgemini.com
[2] lnkd.in
[2] marconomy.de
[1] faveeo.com
[1] 1to1media.com
[1] sap.com
[1] user-experience-blog.de

Top Domains in Tweet in G9:
[13] customerthink.com
[13] treasuredata.com
[6] cmswire.com
[5] twitter.com
[5] nimble.com
[4] pointillist.com
[3] slideshare.net
[3] uxpressia.com
[3] mckinsey.com
[3] ethosplc.com

Top Domains in Tweet in G10:
[11] snip.ly
[10] jeffbullas.com
[8] ducttapemarketing.com
[5] zmags.com
[3] twitter.com
[3] netdna-ssl.com
[3] kampal.com
[2] postfunnel.com
[1] linkedin.com
[1] thedigitaltransformationpeople.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[260] marketing
[255] cx
[220] customerjourney
[216] customerexperience
[135] customer
[102] digitaltransformation
[99] ai
[70] digitalmarketing
[62] custexp
[53] contentmarketing



Top Hashtags in Tweet in G1:
[102] marketing
[100] customerjourney
[89] customerexperience
[89] cx
[82] customer
[38] automation
[36] rpa
[31] journey
[27] business
[23] digital

Top Hashtags in Tweet in G2:
[23] watsoncommerce
[17] shoptalk19
[8] retail
[8] shoptalk
[6] cx
[5] iot
[5] data
[5] pubcon
[4] ecommerce
[3] marketing

Top Hashtags in Tweet in G3:
[39] cx
[34] custexp
[21] customerexperience
[19] sunseeker
[14] moderncx2019
[13] custserv
[13] cco
[12] construction
[10] oracle
[8] omnichannel

Top Hashtags in Tweet in G4:
[22] ai
[22] marketing
[22] brands
[22] marketer
[9] bisa2019
[6] ar
[5] unlockexperiences
[4] mwc19
[3] customerexperience
[2] zycus

Top Hashtags in Tweet in G5:
[16] cx
[8] custexp
[4] customerjourney
[3] customerexperience
[3] customersuccess
[3] personalised
[2] artificialintelligence
[2] business
[2] customer
[2] journey

Top Hashtags in Tweet in G6:
[16] customerjourney
[11] content
[7] podcast
[7] customer
[7] journey
[6] growthhacking
[6] marketing
[6] dsslc
[5] digitalmarketing
[5] cx

Top Hashtags in Tweet in G7:
[13] digitalmarketing
[8] customerexperience
[8] customerloyalty
[8] digitalbranding
[4] worldtour
[4] amsterdam
[3] cro
[3] semrushchat
[2] userexperience
[2] marketing

Top Hashtags in Tweet in G8:
[29] digitaltransformation
[20] digitalmastery
[17] banks
[9] insurers
[6] retail
[5] fbf
[5] digitalization
[3] fintech
[3] digital
[3] insurance

Top Hashtags in Tweet in G9:
[18] martech
[15] cx
[15] customerexperience
[12] marketing
[10] b2cmarketing
[10] cdp
[9] journeyanalytics
[7] b2bmarketing
[7] journeymapping
[7] cem

Top Hashtags in Tweet in G10:
[13] marketing
[11] customerjourney
[9] customerjourneymapping
[8] contentmarketing
[7] customer
[5] b2bsales
[5] b2bmarketing
[5] cx
[4] customerexperience
[3] b2b

Top Words
Top Words in Tweet in Entire Graph:
[4241] Words in Sentiment List#1: Positive
[1076] Words in Sentiment List#2: Negative
[10] Words in Sentiment List#3: Angry/Violent
[110188] Non-categorized Words
[115505] Total Words
[4385] customer
[3843] journey
[618] experience
[500] marketing
[413] s

Top Words in Tweet in G1:
[1531] customer
[1388] journey
[214] experience
[201] marketing
[196] content
[165] marrying
[140] business
[138] mapping
[137] customers
[137] s

Top Words in Tweet in G2:
[78] journey
[71] customer
[46] shoptalk
[25] retailers
[24] week
[24] meeting
[23] watsoncommerce
[22] ibmcommerce
[22] such
[22] fun

Top Words in Tweet in G3:
[100] customer
[61] experience
[50] make
[50] competitive
[50] advantage
[49] 5
[49] ways
[42] cx
[39] journey
[39] annettefranz

Top Words in Tweet in G4:
[36] customer
[34] journey
[27] evankirstel
[23] step
[22] ai
[22] paved
[22] way
[22] deeper
[22] marketing
[22] helping

Top Words in Tweet in G5:
[69] customer
[64] journey
[20] 10
[20] brands
[18] elevate
[18] increase
[18] revenues
[18] much
[18] 15
[18] simultaneously

Top Words in Tweet in G6:
[102] journey
[84] customer
[60] content
[39] stage
[32] video
[29] customer's
[29] marketing
[28] use
[27] new
[27] book

Top Words in Tweet in G7:
[44] customer
[41] journey
[18] hubspot
[15] salesforce
[14] marketing
[13] digitalmarketing
[13] s
[12] content
[12] segment
[11] funnel

Top Words in Tweet in G8:
[70] customer
[58] journey
[29] digitaltransformation
[25] wfsullivan3
[24] change
[21] firms
[20] digitalmastery
[20] biggest
[20] digital
[19] barrier

Top Words in Tweet in G9:
[87] customer
[62] journey
[18] martech
[17] cx
[15] customerexperience
[14] mapping
[14] data
[12] marketing
[12] customers
[11] map

Top Words in Tweet in G10:
[66] customer
[57] journey
[19] jeffbullas
[19] mapping
[14] use
[14] transform
[14] frustration
[14] conversion
[13] content
[13] marketing

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[2303] customer,journey
[436] customer,experience
[208] journey,mapping
[205] content,customer
[196] marrying,content
[173] customer,service
[155] gt,gt
[148] journey,map
[141] improve,customer
[102] customer's,journey

Top Word Pairs in Tweet in G1:
[969] customer,journey
[164] marrying,content
[164] content,customer
[150] customer,experience
[105] journey,mapping
[77] transcript,marrying
[74] improve,customer
[66] journey,map
[46] gt,gt
[45] journey,maps

Top Word Pairs in Tweet in G2:
[42] customer,journey
[22] such,fun
[22] fun,week
[22] week,shoptalk
[22] shoptalk,meeting
[22] meeting,clients
[22] clients,hearing
[22] hearing,retailers
[22] retailers,sharing
[22] sharing,watsoncommerce

Top Word Pairs in Tweet in G3:
[61] customer,experience
[50] competitive,advantage
[49] 5,ways
[49] ways,make
[44] make,customer
[44] experience,competitive
[24] customer,journey
[20] advantage,annettefranz
[19] discuss,automate
[19] automate,business

Top Word Pairs in Tweet in G4:
[28] customer,journey
[23] step,customer
[22] ai,paved
[22] paved,way
[22] way,deeper
[22] deeper,marketing
[22] marketing,helping
[22] helping,brands
[22] brands,enhance
[22] enhance,step

Top Word Pairs in Tweet in G5:
[52] customer,journey
[18] brands,elevate
[18] elevate,customer
[18] journey,increase
[18] increase,revenues
[18] revenues,much
[18] much,10
[18] 10,15
[18] 15,simultaneously
[17] simultaneously,lowering

Top Word Pairs in Tweet in G6:
[67] customer,journey
[27] stage,customer's
[27] new,book
[26] customer's,journey
[26] book,customer
[25] use,video
[25] video,content
[25] content,stage
[16] social,media
[15] content,customer

Top Word Pairs in Tweet in G7:
[27] customer,journey
[9] looking,fully
[9] fully,understand
[9] understand,marketing
[9] marketing,funnel
[9] funnel,data
[9] data,join
[9] examine,use
[8] case,missed
[8] missed,customerexperience

Top Word Pairs in Tweet in G8:
[57] customer,journey
[23] digitaltransformation,change
[23] change,customer
[19] journey,biggest
[19] biggest,barrier
[19] barrier,fs
[19] fs,firms
[19] firms,face
[19] face,creating
[18] q3,digitaltransformation

Top Word Pairs in Tweet in G9:
[51] customer,journey
[10] data,sources
[10] sources,understand
[10] understand,customer
[9] journey,mapping
[8] journey,map
[7] b2cmarketing,b2bmarketing
[7] 12,essential
[7] essential,data
[6] find,out

Top Word Pairs in Tweet in G10:
[46] customer,journey
[14] mapping,transform
[14] transform,frustration
[14] frustration,conversion
[12] use,customer
[12] journey,mapping
[12] inteligencia,cliente
[9] nos,dice
[8] marrying,content
[8] content,customer

Top Replied-To
Top Replied-To in Entire Graph:
@virgintrains
@jetairways
@uberinsupport
@johnlumb67
@talktalk
@carolyn_lyden
@pretty_machine
@mariaduron
@greateranglia
@sw_help

Top Replied-To in G1:
@ferrovialnorth

Top Replied-To in G2:
@inteliot
@8en
@vanessamp

Top Replied-To in G3:
@annettefranz

Top Replied-To in G5:
@nepmutiva

Top Replied-To in G6:
@mranderson_93
@cxguide
@lmoses
@sajibdattarahul

Top Replied-To in G7:
@carolyn_lyden
@hubspot
@salesforce
@bassaganas

Top Replied-To in G8:
@wfsullivan3
@jimmarous

Top Replied-To in G9:
@forrester
@mckinsey
@gartner

Top Mentioned
Top Mentioned in Entire Graph:
@miguelrevelles
@annettefranz
@shoptalk
@evankirstel
@uber
@rob2563
@wfsullivan3
@ideou
@arpitasing09
@ibmcommerce

Top Mentioned in G1:
@elizabethdrew_
@ilogixx
@marcflood
@hue_marketing
@ncino
@naturalwayj
@grupounisono
@fstmedia
@yaelkeon

Top Mentioned in G2:
@shoptalk
@ibmcommerce
@google
@pinterest
@jenforrestkc
@getfreshly
@zine_one
@yoga
@stibosystems
@fmheir

Top Mentioned in G3:
@annettefranz
@cxjourney
@oracle
@annasabryan
@tho_hub
@thedataguy
@_ukactive
@softclouds
@oraclemktgcloud
@freshworksinc

Top Mentioned in G4:
@evankirstel
@wearesinch
@myelefant
@ericssondigital
@wit_software
@swisscom_de
@tech_mahindra
@vodafonein
@pettijohn_b
@cisco

Top Mentioned in G5:
@hyken
@forbes
@gartner_inc
@mycustomer
@clairesporton
@miapapanicolaou
@marketingb2b
@mckinsey
@ttec_com
@ernanroman

Top Mentioned in G6:
@mjhuber
@ducttape
@arniek
@amaphoenix
@sajibdattarahul
@jktrip
@klaviyo
@pamelamuldoon
@growthacademia
@subrata23981470

Top Mentioned in G7:
@salesforce
@hubspot
@smartinsights
@panoplyio
@semrush
@jamiebolland
@msweeny
@juntaedelane
@unbabel
@benioff

Top Mentioned in G8:
@wfsullivan3
@therudingroup
@jimmarous
@capge
@sap_retail
@leimer
@capgemini
@capgemini_ins
@datev
@fgraillot

Top Mentioned in G9:
@customerthink
@marketbuildr
@treasuredata
@rtmixmktg
@mckinsey
@mapovate_tweets
@nimble
@ethosuae
@jimtincher
@celonis

Top Mentioned in G10:
@jeffbullas
@moutfield
@wishulbiz
@luckyorange
@robertlburns
@rickkenney
@sam___hurley
@getzaius
@kampal_ds
@kyleflaherty

Top Tweeters
Top Tweeters in Entire Graph:
@amazonhelp
@virginmedia
@ronfeir
@tesco
@americanair
@vzwsupport
@arkangelscrap
@vodafonein
@ns_online
@sectest9

Top Tweeters in G1:
@nlzoektwerk
@chrisifg
@razzletazzlemag
@financialbuzz
@dwsassociates
@alfredovela
@fn_news_en
@rvp
@geoff_deweaver
@guaripetesol

Top Tweeters in G2:
@arkangelscrap
@techl0g
@biconnections
@braggingdragon1
@silentseawolf
@johnny12976
@therealest007
@lowes
@davidvorpe65
@reynolds_global

Top Tweeters in G3:
@sectest9
@onang_pribadi
@kuriharan
@katenasser
@loyalty360
@janlgordon
@circlecast
@pbnwhine
@advertisinglaw
@allipolin

Top Tweeters in G4:
@vodafonein
@evankirstel
@billnigh
@calcaware
@richsimmondsza
@colorstreamedia
@padididit
@thehipposhoe
@serve4impact
@dez_blanchfield

Top Tweeters in G5:
@forbes
@jeffsheehan
@thejqway
@hyken
@jumaf3
@richardmergler
@marketingb2b
@kimwhitler
@mycustomer
@danielal007

Top Tweeters in G6:
@gedespi
@carolforden
@msmigot
@startupbulletin
@entrepreneursjr
@bubbles4tw
@donna_tribe
@b2b_smarketing
@prosper_kenn
@arniek

Top Tweeters in G7:
@lelkan
@divasdelite
@semrush
@juntaedelane
@hubspot
@ideepakmathur
@fab__c
@salesforce
@openzap
@isharadesilva1

Top Tweeters in G8:
@andytoronto
@vanalich
@spirosmargaris
@leimer
@jblefevre60
@therudingroup
@michael_kunz
@capgemini
@clagett
@jimmarous

Top Tweeters in G9:
@nimble
@jesus_hoyos
@dshiao
@augieray
@thomashilbig2
@customerthink
@josaundersau
@rtmixmktg
@lesliealarson
@betzaidahl

Top Tweeters in G10:
@sam___hurley
@jeffbullas
@gezgintrk
@compellingsites
@zzsheyn
@nikkielizdemere
@gadiooumoul
@jpfrioul
@robertlburns
@manifattura40


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