The graph represents a network of 4,206 Twitter users whose tweets in the requested range contained "customer journey", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Friday, 11 January 2019 at 02:19 UTC.
The requested start date was Friday, 11 January 2019 at 01:01 UTC and the maximum number of days (going backward) was 14.
The maximum number of tweets collected was 5,000.
The tweets in the network were tweeted over the 13-day, 23-hour, 54-minute period from Friday, 28 December 2018 at 01:01 UTC to Friday, 11 January 2019 at 00:55 UTC.
Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.
There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".
The graph is directed.
The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Author Description
Vertices : 4206
Unique Edges : 4313
Edges With Duplicates : 1421
Total Edges : 5734
Number of Edge Types : 3
Mentions : 2840
Tweet : 2596
Replies to : 298
Self-Loops : 2596
Reciprocated Vertex Pair Ratio : 0.0250883392226148
Reciprocated Edge Ratio : 0.0489486384005515
Connected Components : 2012
Single-Vertex Connected Components : 1400
Maximum Vertices in a Connected Component : 535
Maximum Edges in a Connected Component : 1087
Maximum Geodesic Distance (Diameter) : 20
Average Geodesic Distance : 7.54279
Graph Density : 0.000164025911683835
Modularity : 0.631667
NodeXL Version : 1.0.1.407
Top Domains
Top Word Pairs in Tweet in Entire Graph:
[2364] customer,journey [317] marketing,automation [238] automation,fits [236] fits,customer [230] customer,experience [220] journey,mapping [162] gt,gt [135] journey,marketing [123] customer,service [122] step,customer Top Word Pairs in Tweet in G1:
[1144] customer,journey [191] marketing,automation [177] automation,fits [175] fits,customer [116] airwatch,agent [116] intelligent,hub [114] journey,airwatch [112] agent,workspace [112] workspace,one [112] one,intelligent Top Word Pairs in Tweet in G2:
[116] gt,gt [98] marketing,automation [88] customer,journey [63] journey,marketing [57] see,trace [57] trace,customers [57] customers,journey [57] automation,pro [57] pro,3 [57] 3,minutes Top Word Pairs in Tweet in G3:
[54] customer,journey [20] customer,experience [15] find,out [12] journey,mapping [12] cx,cem [10] customer,journeyanalytics [9] cx,customerexperience [8] ways,customer [8] journey,maps [8] improve,customer Top Word Pairs in Tweet in G4:
[69] customer,journey [44] people,now [44] now,turn [44] turn,online [44] online,video [44] video,stage [44] stage,customer [43] lucidleverage,people [43] journey,whether [41] whether,learn Top Word Pairs in Tweet in G5:
[44] customer,journey [22] learn,3 [22] 3,mistakes [22] mistakes,avoid [22] avoid,building [22] building,customer [22] journey,map [22] map,cioonline [22] cioonline,bigdata [9] datascience,machinelearning Top Word Pairs in Tweet in G6:
[21] severe,delays [20] entire,line [19] delays,entire [17] customer,incident [12] due,customer [12] earlier,customer [11] update,08 [11] 08,01 [11] 01,21 [11] now,running Top Word Pairs in Tweet in G7:
[25] customer,journey [21] define,customer [20] â,œthe [20] œthe,more [20] more,broadly [20] broadly,define [20] customer,experience [20] experience,more [20] more,opportunities [20] opportunities,identify Top Word Pairs in Tweet in G8:
[56] customer,journey [53] 4,ways [53] ways,use [53] use,ai [53] ai,enhance [53] enhance,step [53] step,customer [32] entrepreneur,4 [14] chatbots,nandini_m [13] journey,marketing Top Word Pairs in Tweet in G9:
[35] 41,types [35] types,contentmarketing [35] contentmarketing,sell [35] sell,articles [35] articles,blog [35] blog,posts [35] posts,infographics [35] infographics,podcasts [35] podcasts,videos [35] videos,products Top Word Pairs in Tweet in G10:
[44] customer,journey [25] cx,customerexperience [25] customerexperience,ux [24] ux,userexperience [23] new,digitalmarketing [23] digitalmarketing,hourglass [23] hourglass,define [23] define,customer [23] journey,cx [16] growurstartup,new Top Replied-To in Entire Graph:
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Top Mentioned in Entire Graph:
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Top Tweeters in Entire Graph:
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