#cx, Twitter, 5/3/2021 4:45:45 AM, 254003


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#cx_2021-05-02_16-54-40.xlsx
#cx_2021-05-02_16-54-40.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
May 03, 2021
Short Description:
#cx via NodeXL https://bit.ly/3vzhMgI
@chidambara09
@godfrey_g_
@enricomolinari
@billquiseng
@cxtodaynews
@stephaniethum
@adobe
@andrewincontact
@hyken
@forrester

Top hashtags:
#cx
#datascience
#bigdata
#usa
#digitaltransformation
#ai
#javascript
#python
#nocode

Description:
Description
The graph represents a network of 3,650 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Monday, 03 May 2021 at 00:11 UTC.

The requested start date was Sunday, 02 May 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 3-day, 20-hour, 0-minute period from Wednesday, 28 April 2021 at 04:00 UTC to Sunday, 02 May 2021 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3650
Unique Edges : 3696
Edges With Duplicates : 11407
Total Edges : 15103
Number of Edge Types : 5
Mentions : 2638
Tweet : 1903
Retweet : 4434
MentionsInRetweet : 6051
Replies to : 77
Self-Loops : 2102
Reciprocated Vertex Pair Ratio : 0.0416107382550336
Reciprocated Edge Ratio : 0.0798969072164948
Connected Components : 854
Single-Vertex Connected Components : 553
Maximum Vertices in a Connected Component : 2213
Maximum Edges in a Connected Component : 12861
Maximum Geodesic Distance (Diameter) : 16
Average Geodesic Distance : 4.997129
Graph Density : 0.00040784301947991
Modularity : 0.323682
NodeXL Version : 1.0.1.445
Data Import : The graph represents a network of 3,650 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Monday, 03 May 2021 at 00:11 UTC.

The requested start date was Sunday, 02 May 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 3-day, 20-hour, 0-minute period from Wednesday, 28 April 2021 at 04:00 UTC to Sunday, 02 May 2021 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[217] https://successanalytics.blogspot.com/
[181] -
[60] https://www.analyticsinsight.net/hiring-a-data-scientist-for-your-business-what-you-need-to-know/
[49] https://www.bookscharming.com/2021/02/5-habits-of-successful-bloggers.html#.YIy-e0sEwnY.twitter
[48] https://www.godaddy.com:443/forsale/headlesscms.co?utm_source=TDFS_BINNS&utm_medium=BINNS&utm_campaign=TDFS_BINNS&traffic_type=TDFS_BINNS&traffic_id=binns&
[47] https://www.nytimes.com/2021/04/29/travel/disneyland-reopening-california.html?smid=tw-share
[44] https://www.dailymail.co.uk/tvshowbiz/article-9526941/Kim-Kardashian-makes-26inch-waistline-unusual-dress.html?ito=amp_twitter_share-top
[42] blog
[42] April
[42] 2021

Top URLs in Tweet in G1:
[10] https://www.the-future-of-commerce.com/2021/03/29/the-relationship-between-a-cdp-and-cx/
[9] https://www.customercontactmindxchange.com/east21/
[9] https://www.business.att.com/learn/research-reports/how-to-make-your-contact-center-more-valuable-with-ai.html
[8] https://coruzant.com/ecommerce/how-to-turn-casual-shoppers-into-lifelong-customers/
[7] https://www.business.att.com/learn/tech-advice/omnichannel-vs-multi-channel-contact-centers-pick-a-lane.html
[6] https://www.cio.com/article/3613591/business-process-automation-at-scale-is-key-to-customer-and-employee-experience.html
[5] https://sites.ziftsolutions.com/intuit.ziftsolutions.com/ff8081815613ddef015623ce77875daf?cid=8a99827378efb9b30178fb43d5cb4470&url=https%3A%2F%2Fwww.allbusiness.com%2Fpost-pandemic-shopping-retailers-transform-in-store-experience-142898-1.html
[5] https://www.the-future-of-commerce.com/2021/04/15/great-cx/
[5] https://www.business.att.com/learn/top-voices/connecting-employees-customers-virtually-all-day-every-day.html
[5] https://www.accenture.com/us-en/blogs/business-functions-blog/3-ways-ai-can-enrich-your-customer-experience?c=acn_glb_customerservicelinkedinelevate_12143004&n=smc_0421

Top URLs in Tweet in G2:
[15] https://go.forrester.com/blogs/customer-loyalty-emotion-metrics/
[12] https://www.cmswire.com/customer-experience/2020-provided-many-customer-experience-lessons-here-are-5-of-them/
[10] https://www.biometricupdate.com/202104/remote-biometric-onboarding-kyc-growth-appears-sustainable-as-customers-fis-see-benefit
[8] https://medium.datadriveninvestor.com/10-applications-of-artificial-intelligence-in-digital-marketing-a562a37db2bd
[8] https://bityl.co/6Jnm
[8] https://www.constellationr.com/research/digital-optimization-new-strategy-and-system-growth
[7] https://www.mckinsey.com/industries/technology-media-and-telecommunications/our-insights/tipping-the-scales-in-ai
[6] https://www.weforum.org/agenda/2019/01/the-digital-future-we-need/
[5] https://about.fb.com/news/2021/04/bringing-social-audio-experiences-to-facebook/
[5] https://portal.adobe.com/widget/adobe/as21/exhibitorcatalog/exhibitor/1545096557743001Iylu

Top URLs in Tweet in G3:
[217] https://successanalytics.blogspot.com/
[64] -
[60] https://www.analyticsinsight.net/hiring-a-data-scientist-for-your-business-what-you-need-to-know/
[49] https://www.bookscharming.com/2021/02/5-habits-of-successful-bloggers.html#.YIy-e0sEwnY.twitter
[48] https://www.godaddy.com:443/forsale/headlesscms.co?utm_source=TDFS_BINNS&utm_medium=BINNS&utm_campaign=TDFS_BINNS&traffic_type=TDFS_BINNS&traffic_id=binns&
[44] https://www.nytimes.com/2021/04/29/travel/disneyland-reopening-california.html?smid=tw-share
[44] https://www.dailymail.co.uk/tvshowbiz/article-9526941/Kim-Kardashian-makes-26inch-waistline-unusual-dress.html?ito=amp_twitter_share-top
[34] https://www.dailymail.co.uk/tvshowbiz/article-9529403/Jessie-J-showcases-enviably-toned-frame-white-bikini-frolic-beach.html?ito=amp_twitter_share-top
[33] https://techobserver.in/2021/04/30/explained-what-is-edge-computing/
[31] https://www.analyticsinsight.net/what-are-trending-ai-based-research-ideas-in-this-current-scenario/

Top URLs in Tweet in G4:
[8] https://thecxinsights.com/customer-relations-in-2021/
[6] https://www.blakemichellemorgan.com/podcast/cmo-lessons-from-bruno-mars-brand-selvarey-rum/
[5] http://customerservicedaily.com
[4] https://www.forbes.com/sites/blakemorgan/2021/04/21/why-is-it-so-hard-to-recycle/
[4] https://jasonsbradshaw.com/
[4] https://www.fastcompany.com/90628542/the-secret-to-creating-an-authentic-customer-experience
[4] https://ecxo.org/tabitha-dunn-guest-speaker-for-ecxo-announced/
[3] https://www.forbes.com/sites/blakemorgan/2021/04/19/customers-hate-plastic-packaging-so-why-do-companies-keep-using-it/?sh=743e1a71192c
[3] http://geni.us/pjChm0i
[3] https://www.cmswire.com/customer-experience/is-2021-the-year-ai-dominates-the-call-center/

Top URLs in Tweet in G5:
[3] https://www.nojitter.com/contact-center-customer-experience/put-self-service-top-your-cx-priority-list
[3] https://www.metrigy.com/metrinote-zoom-unveils-sdk-to-embed-uc-into-customer-facing-apps/
[3] https://www.metrigy.com/metrinote-genesys-bold360-acquisition-to-boost-digital-capabilities/
[2] https://www.metrigy.com/research/metrigy-metristar-awards-communications-platform-as-a-service-cpaas/
[2] https://www.metrigy.com/research/optimizing-customer-experience-the-recipe-for-success/
[2] https://www.sitecore.com/company/news-events/press-releases/2021/04/brands-at-risk-of-being-cancelled-by-gen-z-new-research-finds
[2] https://www.cxtoday.com/analytics/automating-conversations-in-cx/
[2] https://www.five9.com/blog/song-evokes-new-wave-cx?blaid=1467607
[1] https://okt.to/SeGVR0
[1] https://okt.to/HDoS0x

Top URLs in Tweet in G6:
[114] -
[26] blog
[26] April
[26] 2021
[26] external
[18] AI
[18] for
[18] Everybody
[18] Mike
[18] Bookey

Top URLs in Tweet in G7:
[1] http://talkdesk.com/news-and-press/press-releases/workspace-and-builder
[1] https://www.talkdesk.com/2021-opentalk/?utm_term=&utm_campaign=FE-2021-06-15-Virtual-Opentalk&utm_source=facebook&utm_medium=Organic-Social&utm_content=
[1] https://www.talkdesk.com/news-and-press/press-releases/talkdesk-announces-strategic-partnership-with-microsoft/
[1] http://www.smartcustomerservice.com/Articles/News-Features/Talkdesk-Introduces-Workspace-and-Builder-146552.aspx#.YImjzql7T4U.twitter
[1] https://www.youtube.com/watch?v=WUH1Z6eK4go&utm_source=bambu&utm_medium=social&utm_campaign=advocacy&blaid=1481510

[1] https://www.customercontactmindxchange.com/east21/
[1] https://dy.si/sYTJZa
[1] https://www.linkedin.com/slink?code=dPWAQ9v
[1] https://convergetechmedia.com/microsofts-3-new-versions-of-office-aim-to-meet-customers-where-they-are/
[1] https://www.genesys.com/blog/post/best-practices-to-improve-employee-engagement-and-experience?utm_source=bambu&utm_medium=social&utm_campaign=advocacy&blaid=1469588

Top URLs in Tweet in G8:
[12] https://www.talkwalker.com/blog/voice-of-the-customer
[11] https://contentsquare.com/fr-fr/blog/parcours-achat-client/
[10] https://www.kissthebride.fr/chiffres-cles-marketing/les-chiffres-cles-du-marketing-avril-2021/
[8] https://neilpatel.com/blog/omnichannel-ecommerce/
[3] https://www.socialmediatoday.com/news/4-ways-to-amplify-your-customer-experience-on-instagram-in-2021-infographi/598993/
[3] https://www.socialbakers.com/blog/social-media-trends-report-q1-2021
[3] https://comarketing-news.fr/le-graal-de-lanticipation-du-depart-clients/
[2] https://www.lemondeinformatique.fr/actualites/lire-avec-journey-optimizer-adobe-renforce-la-personnalisation-du-parcours-client-82779.html
[2] https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=253610
[1] https://www.mcfactory.fr/nos-emissions/pourquoi-le-marketing-local-est-il-la-solution-anti-crise/

Top URLs in Tweet in G9:
[2] https://www.digitalcmo.fr/etude-oracle-odoxa-le-digital-store-simpose-aux-yeux-des-consommateurs-francais/
[2] https://www.clickz.com/customer-experience-in-2025-heres-where-were-heading/265380/
[1] https://www.oracle.com/events/live/cx-advertising-innovations/spring-2021/?source=:so:tw:or:dg:ocorp:::RC_WWMK210209P00009:&SC=:so:tw:or:dg:ocorp:::RC_WWMK210209P00009:&pcode=WWMK210209P00009
[1] https://dy.si/7C8Lyg2
[1] https://dy.si/KiYHV
[1] https://dy.si/wAB6L
[1] https://dy.si/VPffiN
[1] https://dy.si/Pew5nS2
[1] https://dy.si/m9Aw8
[1] https://www.oracle.com/cx/service/field-service-management/

Top URLs in Tweet in G10:
[4] https://okt.to/5YMzAv
[4] https://okt.to/ljAB3r
[4] https://okt.to/mlc3RK
[4] https://www.mycustomer.com/service/management/video-debate-how-do-you-engage-senior-leaders-in-customer-experience
[4] https://www.mycustomer.com/customer-experience/voice-of-the-customer/essential-stock-questions-for-your-b2b-customer-experience?platform=hootsuite
[3] https://www.mycustomer.com/customer-experience/engagement/how-to-identify-brand-partnerships-that-will-improve-your-customer?platform=hootsuite
[3] https://www.mycustomer.com/customer-experience/engagement/how-the-smithsonian-built-a-customer-journey-map-from-scratch-and?platform=hootsuite
[3] https://www.mycustomer.com/customer-experience/engagement/combat-cx-uncertainty-with-these-daily-weekly-monthly-agile?platform=hootsuite
[3] https://www.mycustomer.com/service/contact-centres/why-total-experience-is-a-top-trend-for-2021-and-how-your-contact-centre-can?platform=hootsuite
[3] https://www.mycustomer.com/service/management/how-are-customer-experiences-impacted-by-mask-wearing-and-what-can-be-done?platform=hootsuite

Top Domains
Top Domains in Tweet in Entire Graph:
[599] co.uk
[238] blogspot.com
[208] twitter.com
[161] dy.si
[159] linkedin.com
[146] okt.to
[114] analyticsinsight.net
[96] forbes.com
[84] pagesix.com
[81] fiverr.com

Top Domains in Tweet in G1:
[74] ziftsolutions.com
[56] linkedin.com
[32] dy.si
[23] twitter.com
[21] att.com
[19] mopinion.com
[16] the-future-of-commerce.com
[12] cmswire.com
[10] okt.to
[10] youtube.com

Top Domains in Tweet in G2:
[64] pivotpointsolutions.net
[31] dy.si
[18] cmswire.com
[17] forrester.com
[13] biometricupdate.com
[12] mckinsey.com
[9] liveagent.com
[9] adobe.com
[9] twitter.com
[9] constellationr.com

Top Domains in Tweet in G3:
[581] co.uk
[235] blogspot.com
[112] analyticsinsight.net
[98] twitter.com
[84] pagesix.com
[81] fiverr.com
[62] bookscharming.com
[61] hollywoodreporter.com
[59] linkedin.com
[56] nytimes.com

Top Domains in Tweet in G4:
[26] forbes.com
[23] twitter.com
[22] customerthink.com
[20] hyken.com
[16] t.ly
[14] postbeyond.com
[14] customerbliss.com
[13] cx-journey.com
[11] youtube.com
[10] thecxinsights.com

Top Domains in Tweet in G5:
[34] okt.to
[30] cxtoday.com
[10] metrigy.com
[8] twitter.com
[7] five9.com
[6] altudo.co
[5] lifesize.com
[4] nojitter.com
[2] ujet.cx
[2] sitecore.com

Top Domains in Tweet in G6:
[31] verint.com
[21] okt.to
[8] ventanaresearch.com
[6] asociaciondec.org
[5] smartcustomerservice.com
[4] customerthink.com
[4] avaya.com
[3] forrester.com
[3] onlinexperiences.com
[2] entrepreneur.com

Top Domains in Tweet in G7:
[3] talkdesk.com
[2] genesys.com
[1] smartcustomerservice.com
[1] youtube.com
[1] customercontactmindxchange.com
[1] dy.si
[1] linkedin.com
[1] convergetechmedia.com

Top Domains in Tweet in G8:
[12] talkwalker.com
[11] contentsquare.com
[10] kissthebride.fr
[9] neilpatel.com
[3] socialmediatoday.com
[3] socialbakers.com
[3] comarketing-news.fr
[2] lemondeinformatique.fr
[2] nodexlgraphgallery.org
[2] nytimes.com

Top Domains in Tweet in G9:
[40] dy.si
[4] bit.ly
[3] oracle.com
[2] digitalcmo.fr
[2] clickz.com
[1] labrys.global

Top Domains in Tweet in G10:
[28] mycustomer.com
[24] okt.to
[7] thefinancialbrand.com
[2] kearney.com
[2] customerthink.com
[2] mit.edu
[2] pardot.com
[1] edgeverve.com
[1] bityl.co
[1] techrepublic.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[5851] cx
[2128] datascience
[1895] bigdata
[1680] usa
[1631] digitaltransformation
[1279] ai
[987] javascript
[966] python
[853] nocode
[818] machinelearning



Top Hashtags in Tweet in G1:
[820] cx
[176] customerexperience
[90] customerservice
[54] ux
[50] ecommerce
[46] digitalmarketing
[41] marketing
[40] retailindustry
[32] ai
[21] retail

Top Hashtags in Tweet in G2:
[354] cx
[85] ai
[77] digital
[70] artificialintelligence
[68] customersuccess
[61] customerexperience
[59] digitaltransformation
[55] marketing
[37] payments
[31] fintech

Top Hashtags in Tweet in G3:
[2431] cx
[2083] datascience
[1839] bigdata
[1664] usa
[1441] digitaltransformation
[988] ai
[982] javascript
[956] python
[845] nocode
[756] machinelearning

Top Hashtags in Tweet in G4:
[428] cx
[102] customerexperience
[53] custserv
[36] customerservice
[28] marketing
[22] custexp
[20] ai
[16] employeeexperience
[15] innovation
[13] podcast

Top Hashtags in Tweet in G5:
[133] cx
[44] customerexperience
[28] ccaas
[27] cxnews
[22] contactcentre
[14] ai
[11] crm
[9] contactcenter
[8] omnichannel
[8] five9

Top Hashtags in Tweet in G6:
[127] cx
[32] cloud
[31] ai
[31] contactcenter
[25] customerexperience
[24] ivas
[23] futureofwork
[20] conversationalai
[20] machinelearning
[20] automation

Top Hashtags in Tweet in G7:
[79] cx
[37] customerexperience
[12] xperience21
[7] workspace
[3] cctr
[2] contactcenters
[2] contactcenter
[2] ai
[2] cc
[2] ccaas

Top Hashtags in Tweet in G8:
[56] cx
[38] socialmedia
[24] marketing
[24] data
[17] sociallistening
[12] ai
[12] ml
[10] ecommerce
[8] omnicanal
[7] digital

Top Hashtags in Tweet in G9:
[60] cx
[12] retail
[10] transfonum
[4] data
[4] ai
[3] customerexperience
[3] advertising
[3] digital
[3] infrastructure
[3] cloud

Top Hashtags in Tweet in G10:
[75] cx
[25] custexp
[19] customerexperience
[16] banking
[16] digitalbanking
[12] digital
[9] custserv
[8] digitaltransformation
[8] wem
[8] ccaas

Top Words
Top Words in Tweet in Entire Graph:
[5850] #cx
[2128] #datascience
[1895] #bigdata
[1680] #usa
[1631] #digitaltransformation
[1576] chidambara09
[1279] #ai
[1258] customer
[987] #javascript
[966] #python

Top Words in Tweet in G1:
[819] #cx
[285] customer
[176] #customerexperience
[162] experience
[101] more
[90] #customerservice
[82] business
[79] customers
[62] pandemic
[54] #ux

Top Words in Tweet in G2:
[354] #cx
[121] customer
[85] #ai
[77] #digital
[72] more
[70] #artificialintelligence
[70] andrewincontact
[68] #customersuccess
[65] enricomolinari
[64] experience

Top Words in Tweet in G3:
[2431] #cx
[2083] #datascience
[1839] #bigdata
[1664] #usa
[1555] chidambara09
[1441] #digitaltransformation
[988] #ai
[982] #javascript
[956] #python
[845] #nocode

Top Words in Tweet in G4:
[428] #cx
[198] customer
[102] #customerexperience
[75] experience
[61] customers
[53] #custserv
[50] more
[43] service
[42] read
[37] hyken

Top Words in Tweet in G5:
[133] #cx
[44] #customerexperience
[33] five9
[28] #ccaas
[28] posted
[27] #cxnews
[26] more
[22] #contactcentre
[21] contact
[19] experience

Top Words in Tweet in G6:
[127] #cx
[38] verint
[37] customer
[32] #cloud
[31] #ai
[31] #contactcenter
[25] #customerexperience
[24] #ivas
[24] gt
[23] #futureofwork

Top Words in Tweet in G7:
[79] #cx
[59] talkdesk
[52] event
[48] learn
[47] join
[37] #customerexperience
[35] premier
[35] year
[35] connect
[35] professionals

Top Words in Tweet in G8:
[60] anthonyrochand
[56] #cx
[42] client
[38] #socialmedia
[28] comment
[24] #marketing
[24] #data
[17] voix
[17] #sociallistening
[16] 2021

Top Words in Tweet in G9:
[60] #cx
[35] oracle
[32] learn
[31] customer
[30] advertising
[25] watch
[23] less
[23] minutes
[23] video
[23] portfolio

Top Words in Tweet in G10:
[75] #cx
[36] customer
[25] #custexp
[19] #customerexperience
[18] experiences
[16] #banking
[16] #digitalbanking
[16] wem
[14] finacle
[14] gartner_inc

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1422] #usa,#cx
[1416] #bigdata,#datascience
[1387] #datascience,#usa
[1340] #cx,#digitaltransformation
[573] #digitaltransformation,#machinelearning
[400] customer,experience
[383] dailymail,#bigdata
[363] #cx,#ai
[337] #machinelearning,#python
[329] #cybersecurity,#datascience

Top Word Pairs in Tweet in G1:
[124] customer,experience
[64] #cx,#customerexperience
[63] #customerexperience,#cx
[41] #customerservice,#cx
[41] pandemic,customer
[40] 12,ideas
[40] ideas,physical
[40] physical,retail
[40] retail,stores
[40] stores,transform

Top Word Pairs in Tweet in G2:
[58] #cx,#customersuccess
[42] info,ingliguori
[42] customer,experience
[41] many,ways
[39] evolution,#artificialintelligence
[39] #artificialintelligence,comes
[39] comes,life
[39] life,info
[39] ingliguori,antgrasso
[39] antgrasso,many

Top Word Pairs in Tweet in G3:
[1410] #usa,#cx
[1399] #bigdata,#datascience
[1374] #datascience,#usa
[1304] #cx,#digitaltransformation
[562] #digitaltransformation,#machinelearning
[383] dailymail,#bigdata
[339] #cx,#ai
[332] #machinelearning,#python
[325] #cybersecurity,#datascience
[307] #ai,#python

Top Word Pairs in Tweet in G4:
[39] customer,experience
[27] customer,service
[26] #customerexperience,#cx
[21] #cx,#customerexperience
[19] #custserv,#cx
[19] #cx,#custserv
[14] customer,relations
[13] book,back
[13] cx,journey
[12] read,more

Top Word Pairs in Tweet in G5:
[35] #cx,#customerexperience
[27] #cxnews,#cx
[12] contact,centre
[10] customer,experience
[8] onecomuk,announces
[7] learn,more
[7] announces,partnership
[6] gt,#cx
[6] read,more
[6] #artificialintelligence,#contactcentre

Top Word Pairs in Tweet in G6:
[22] #ivas,#cloud
[18] #conversationalai,#machinelearning
[18] #machinelearning,#ivas
[16] #cx,#futureofwork
[16] #automation,#cx
[15] verint,blog
[15] blog,#ai
[15] #ai,everybody
[15] everybody,#conversationalai
[15] #cloud,#automation

Top Word Pairs in Tweet in G7:
[35] join,premier
[35] premier,#customerexperience
[35] #customerexperience,event
[35] event,year
[35] year,connect
[35] connect,#cx
[35] #cx,professionals
[35] professionals,learn
[34] talkdesk,join
[34] learn,innovation

Top Word Pairs in Tweet in G8:
[22] #data,#cx
[17] #socialmedia,#cx
[17] voix,client
[14] #cx,#socialmedia
[13] chiffres,clés
[12] parcours,achat
[12] achat,client
[12] client,comment
[12] comment,bien
[12] bien,analyser

Top Word Pairs in Tweet in G9:
[24] oracle,advertising
[24] advertising,#cx
[23] less,minutes
[23] minutes,watch
[23] watch,video
[23] video,oracle
[23] #cx,portfolio
[23] portfolio,learn
[23] learn,build
[23] build,complete

Top Word Pairs in Tweet in G10:
[24] #custexp,#cx
[12] #banking,#digitalbanking
[12] #digitalbanking,#customerexperience
[10] customer,experiences
[9] customer,journey
[9] #cx,#custserv
[8] #customerexperience,#cx
[8] improve,customer
[8] customer,experience
[8] official,nice

Top Replied-To
Top Replied-To in Entire Graph:
@microsoftteams
@stephaniethum
@grazytgrazynatt
@adobe
@psb_dc
@apompliano
@ingliguori
@enricomolinari
@fmfrancoise
@limebike

Top Replied-To in G2:
@psb_dc
@kirkdborne
@ingliguori
@apompliano
@betamoroney
@rwang0
@gerald_bader
@blakemichellem

Top Replied-To in G3:
@grazytgrazynatt
@adamsconsulting
@enricomolinari
@sarahdwire
@jamesvgingerich
@fmfrancoise
@besttimestone
@anthonyrochand
@jeancayeux
@yto_amanda

Top Replied-To in G4:
@stephaniethum
@offmyownbat
@janicebgordon
@billquiseng
@dgievents
@jennysuedempsey
@vshankar05
@jtwatkin
@davemichels
@colinshaw_cx

Top Replied-To in G5:
@imlazar
@getvoipreviews
@leadsrx

Top Replied-To in G6:
@microsoftteams
@clarabridge
@talkdesk
@verint
@qualtrics

Top Mentioned
Top Mentioned in Entire Graph:
@chidambara09
@dailymail
@miriamasensi
@successanalytix
@mozouine
@ilaumendez
@antgrasso
@ume_kyd
@andrewincontact
@anthonyrochand

Top Mentioned in G1:
@cartisien
@cxinfinity1
@projectarmy
@babettetenhaken
@tonyhughesau
@avaya_fr
@novelvox
@ltdmanagement

Top Mentioned in G2:
@andrewincontact
@ingliguori
@antgrasso
@enricomolinari
@lindagrass0
@adobe
@merkle
@bimedotcom
@forrester
@oraclecx

Top Mentioned in G3:
@chidambara09
@dailymail
@miriamasensi
@successanalytix
@mozouine
@ilaumendez
@farhadsdesign1
@karlsmithcio
@userexperienceu
@ronald_vanloon

Top Mentioned in G4:
@hyken
@customerthink
@forbes
@pega
@annettefranz
@billquiseng
@ricardosgulko
@stephaniethum
@jmaxball
@jtwatkin

Top Mentioned in G5:
@five9
@cxtodaynews
@five9_emea
@rgareiss
@metrigy
@cgchirp
@onecomuk
@sitecore
@jasongfive9
@nojitter

Top Mentioned in G6:
@verint
@avaya
@ventanaresearch
@kdawsonvr
@asociacion_dec
@ccpipeline
@barbaracorcoran
@charleneli
@jayshettyiw
@cfleischaker

Top Mentioned in G7:
@talkdesk
@genesys
@microsoft
@indycar
@txmotorspeedway
@tapmyback
@callminer
@blairplez
@azure
@crm

Top Mentioned in G8:
@anthonyrochand
@talkwalker
@nancytr83158469
@contentsquarefr
@_kissthebride_
@neilpatel
@chidambara09
@thierry_pires
@socialmedia2day
@socialbakers

Top Mentioned in G9:
@oracle
@oracle_france
@odoxasondages
@oracle_es
@bastwins
@oraclecx
@cmcgugan
@redbullracing
@oracleservcloud
@karinep_oracle

Top Mentioned in G10:
@gartner_inc
@mycustomer
@hsbc
@unilever
@britishgas
@financialbrand
@kearney
@paytmbank
@officialsibltd
@leahleachman

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@amazonhelp
@sectest9
@chidambara09
@cybersec_feeds
@femtech_
@aaroncuddeback
@evankirstel
@xaelbot
@southwestair

Top Tweeters in G1:
@kaz082
@ilmessaggeroit
@dogetalist
@cyclismactu
@mercadosnws
@victorvquijano
@kozakura_ayano
@shareblog3
@wimrampen
@babettetenhaken

Top Tweeters in G2:
@trippbraden
@valaafshar
@nicochan33
@mashable
@artificialbra1n
@akwyz
@shicooks
@rwang0
@drumeshprabhu
@gvalan

Top Tweeters in G3:
@sectest9
@chidambara09
@femtech_
@aaroncuddeback
@xaelbot
@codedailybot
@bexxmodd
@codernotesbot
@cybersecurityn8
@thedeveloperbot

Top Tweeters in G4:
@southwestair
@aldoceccarelli
@cnbc
@marshacollier
@andytoronto
@wcpo
@forbes
@fastcompany
@signoraldo
@wholefoods

Top Tweeters in G5:
@kyle2usuccess
@dvlagovuk
@biznessreporter
@qbcares
@markplant
@zoom
@nojitter
@theschnack
@sapsalescloud
@raulocaranza1

Top Tweeters in G6:
@myitmedia
@mastercard
@yixuantu1
@fastenernews
@jayshettyiw
@sapanalytics
@ventanaresearch
@ikeaspain
@eroski
@marksmithvr

Top Tweeters in G7:
@billybadbirrd
@indycar
@txmotorspeedway
@azure
@speedway_18
@gnclivewell
@genesys
@microsoft
@convergetechbiz
@blairplez

Top Tweeters in G8:
@mdrechsler
@fmfrancoise
@pvynckier
@socialmedia2day
@_rip_lrem
@anthonyrochand
@jamesmb
@frenchweb
@kalydeoo
@akaeserge

Top Tweeters in G9:
@pitrko
@socialtmantra
@clickz
@abaty_adil
@redbullracing
@thedigitalland1
@oracleservcloud
@oracle
@samceda
@oracle_france

Top Tweeters in G10:
@digitaltransf11
@mitsmr
@britishgas
@financialbrand
@fayaz_shadman
@mycustomer
@nhinsight
@smesgoals
@iotmore
@gartner_inc