#cx, Twitter, 3/23/2021 2:08:21 AM, 251039


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#cx_2021-03-22_16-48-41.xlsx
#cx_2021-03-22_16-48-41.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
March 23, 2021
Short Description:
#cx via NodeXL https://bit.ly/3d1LByX
@godfrey_g_
@chidambara09
@stephaniethum
@forbes
@ingliguori
@oraclecx
@cxtodaynews
@sallyeaves
@customerthink
@pyscalellc

Top hashtags:
#cx
#javascript
#github
#nodejs
#hclswlobp
#lowcode
#nocode
#customerexperience
#ai

Description:
Description
The graph represents a network of 4,280 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Tuesday, 23 March 2021 at 00:02 UTC.

The requested start date was Sunday, 21 March 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 4-day, 14-hour, 58-minute period from Tuesday, 16 March 2021 at 09:02 UTC to Sunday, 21 March 2021 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4280
Unique Edges : 4256
Edges With Duplicates : 10802
Total Edges : 15058
Number of Edge Types : 5
Retweet : 3939
MentionsInRetweet : 5547
Tweet : 2107
Replies to : 96
Mentions : 3369
Self-Loops : 2244
Reciprocated Vertex Pair Ratio : 0.0429845904298459
Reciprocated Edge Ratio : 0.0824261275272162
Connected Components : 905
Single-Vertex Connected Components : 581
Maximum Vertices in a Connected Component : 2666
Maximum Edges in a Connected Component : 12597
Maximum Geodesic Distance (Diameter) : 15
Average Geodesic Distance : 5.46814
Graph Density : 0.000351095220518376
Modularity : 0.384879
NodeXL Version : 1.0.1.444
Data Import : The graph represents a network of 4,280 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Tuesday, 23 March 2021 at 00:02 UTC.

The requested start date was Sunday, 21 March 2021 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 4-day, 14-hour, 58-minute period from Tuesday, 16 March 2021 at 09:02 UTC to Sunday, 21 March 2021 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[116] -
[35] https://s2.radio.co/s532f0345f/listen
[32] 2021
[27] https://guptaritika361.blogspot.com/2021/03/effective-search-engine-optimization.html?spref=tw
[26] https://spheroiduniverse.io/
[25] https://www.techment.com/the-rising-heat-on-digital-transformation-in-healthcare-and-what-lies-ahead-in-2021/
[24] https://www.datasciencecentral.com/profiles/blogs/the-voice-of-customer-analytics
[24] blog
[24] external
[22] March

Top URLs in Tweet in G1:
[8] https://www.searchblox.com/how-to-gain-insight-from-search-analytics/
[5] https://event.on24.com/wcc/r/3033322/AE2C7F9B95F3815AA960774ECA1873FC?Partnerref=orgsocial
[5] https://www.ipsos.com/en-dk/we-dont-need-talk-about-ads
[5] https://tweetedtimes.com/v/8731?s=rgp
[4] https://www.crm-tech.world/weekly-news/das-ende-von-microsoft-dynamics/
[4] https://productledalliance.com/customer-onboarding-101/
[4] https://imemoblog.com/4-recommended-
[4] https://home.kpmg/xx/en/home/insights/2021/02/me-my-life-my-wallet-report.html
[4] https://www.cmswire.com/customer-experience/customer-journey-moments-that-matter-3-key-investment-areas/
[3] https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/prediction-the-future-of-cx

Top URLs in Tweet in G2:
[26] https://spheroiduniverse.io/
[23] https://guptaritika361.blogspot.com/2021/03/effective-search-engine-optimization.html?spref=tw
[21] https://www.datasciencecentral.com/profiles/blogs/the-voice-of-customer-analytics
[19] https://dan.com/buy-domain/headlesscms.co?redirected=true&tld=co
[15] https://www.forbes.com/sites/forbestechcouncil/2021/03/19/how-to-build-brand-authenticity-with-artificial-intelligence/?sh=480b635d217e
[11] https://www.datasciencecentral.com/profiles/blogs/6448529:BlogPost:1041799#KieranWhitehouse44256
[8] https://ucsummit.com/cx-today-launch/?utm_campaign=CXevent&utm_medium=social&utm_source=twitter
[7] https://www.constellationr.com/blog-news/2021-supernova-award-applications-are-open
[7] https://docs.microsoft.com/en-us/azure/cosmos-db/migrate-cosmosdb-data
[6] https://www.nytimes.com/2021/03/06/business/the-robots-are-coming-for-phil-in-accounting.html

Top URLs in Tweet in G3:
[35] https://s2.radio.co/s532f0345f/listen
[21] https://www.techment.com/the-rising-heat-on-digital-transformation-in-healthcare-and-what-lies-ahead-in-2021/
[17] https://www.mckinsey.com/business-functions/organization/our-insights/how-agile-can-power-frontline-excellence?cid=soc-web
[11] https://www.linkedin.com/events/6774888583087104000/
[10] https://siliconangle.com/2021/03/19/preparing-disruption-tech-leaders-invest-three-innovation-areas/
[9] https://www.engati.com/blog/influencers
[8] https://www.pwc.com/us/en/services/consulting/library/consumer-intelligence-series/future-of-customer-experience.html
[6] https://www.information-age.com/how-ai-transforming-enterprise-operations-customer-experience-123493731/
[6] https://www.visualcapitalist.com/successful-media-franchises/
[5] https://www.the-future-of-commerce.com/2021/03/11/what-is-a-chief-data-officer-cdo/

Top URLs in Tweet in G4:
[12] http://customerservicedaily.com
[10] https://cx-journey.com/2021/03/marketing-in-the-era-of-the-customer-experience.html
[5] https://www.forbes.com/sites/briansolis/2021/03/15/in-the-rush-to-go-all-digital-prioritize-employee-experiences/
[4] https://www.linkedin.com/company/practical-cx
[4] https://hyken.com/customer-experience-2/how-to-care-more-about-the-customer-than-the-sale/
[3] https://engagemintpartners.com/amaze-your-customers/?utm_content=buffer3577b&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://twitter.com/ZhechoDobrev/status/1372164345401065474
[3] https://hackernoon.com/technologies-that-can-amplify-digital-customer-service-kjp3tnb
[3] https://www.russellolacher.com/customers-do-not-need-a-big-blow-up-to-break-up-with-you/
[3] https://www.entrepreneur.com/article/366760?utm_content=158036051&utm_medium=social&utm_source=twitter&hss_channel=tw-166793828

Top URLs in Tweet in G5:
[4] https://searchengineland.com/give-your-customers-the-experience-they-deserve-346862
[3] https://www.weblinkspark.com/essential-things-a-website-should-contain-for-better-customer-experience/
[2] https://searchengineland.com/everything-has-changed-has-your-martech-stack-346877
[2] https://www.forbes.com/sites/forbestechcouncil/2021/03/15/thepandemichas-changed-our-banking-habitsnow-banks-must-change-theirs/?sh=3d5421104917
[2] https://www.entrepreneur.com/article/311794
[2] https://www.engadget.com/psn-is-down-ps4-ps5-022654065.html
[2] https://martechconf.com/spring/agenda/?utm_campaign=PostBeyond&utm_source=Twitter&utm_medium=%23343135&utm_term=MarTech+Conference+March+16-17+featuring+Tom+Treanor%2C+Futurum%2C+Brookdale#sessId-681
[1] https://ir.csgi.com/investors/press-releases/press-release-details/2021/CSG-Conversational-Artificial-Intelligence-Recognized-Globally-for--Driving-a-Personalized-and-Engaging-Customer-Experience-/default.aspx?utm_source=twitter.com&utm_medium=organic
[1] https://www.gartner.com/reviews/market/field-service-management/vendor/csg/product/csg-field-service-management/review/view/3517032?utm_source=twitter.com&utm_medium=organic
[1] https://www.csgi.com/resources/webinar-recording-driving-cx-initiatives-through-ai-and-analytics/?utm_source=twitter.com&utm_medium=organic&utm_campaign=cx_network

Top URLs in Tweet in G6:
[6] https://www.destinationcrm.com/Webevents/roundtable/24mar2021/soc
[5] https://okt.to/u7rKGm
[4] https://okt.to/rTqWxg
[4] https://okt.to/HMQIsw
[4] https://okt.to/XhpxjU
[3] https://www.genesys.com/press?release=122840
[2] https://www.informationweek.com/software/enterprise-applications/crm-trends-2021-how-the-pandemic-altered-customer-behavior-forever/d/d-id/1340192
[2] https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=145698#.YEkbsn4icsE.twitter
[2] https://twitter.com/mcgeesmith/status/1372157593477603329
[2] https://insights.pointb.com/l/323391/2021-03-16/6tn53

Top URLs in Tweet in G7:
[12] http://www.ratecard.fr/6-conseils-pour-ameliorer-la-relation-client-a-grande-echelle-en-2021/
[10] https://www.cmswire.com/employee-experience/forget-customer-experience-forget-employee-experience-enter-total-experience/?utm_source=dlvr.it&utm_medium=twitter&utm_campaign=cm&utm_content=all-articles-rss
[7] https://blog.hootsuite.com/twitter-mentions/
[5] https://cxm.co.uk/my-ccxp-journey/?utm_source=dlvr.it&utm_medium=twitter
[5] https://socialmediaoptimization.fr/comment-exploiter-le-social-listening-pour-ameliorer-lexperience-client/
[4] https://www.talkwalker.com/fr/etat-des-lieux-conversation-download?utm_medium=social&utm_source=twitter.com&utm_term=FR&utm_content=landing-page&utm_campaign=state-conversation-2021&fbclid=IwAR0FmVH7bPtF86glmYt7Z_wTL_nXpsU7OiLMQWDE77kiksaLE_IRiwqACR8
[4] https://www.kissthebride.fr/data-marketing/data-collecter-moins-mais-mieux/
[4] https://25cxforummx.vfairs.com/
[4] https://25cxforummx.vfairs.com
[4] https://searchapparchitecture.techtarget.com/news/252497885/Boomi-Flow-adds-support-for-multi-cloud-hybrid-deployments

Top URLs in Tweet in G8:
[96] -
[32] 2021
[24] blog
[24] external
[22] March
[19] the
[14] Verint
[12] Engagement
[12] link&utm_medium=Verint
[12] blog&utm_content=Verint

Top URLs in Tweet in G9:
[7] https://www.linkedin.com/pulse/how-effective-virtual-communicator-blake-morgan/
[5] https://www.linkedin.com/pulse/how-one-mom-created-organization-help-new-moms-blake-morgan
[3] https://www.forbes.com/sites/blakemorgan/2021/03/15/how-amazons-new-grocery-chain-could-change-the-future-of-grocery/?sh=420756fe4f0f
[3] https://fonolo.com/blog/2021/03/what-is-first-call-resolution-in-call-center-metrics/
[3] https://fonolo.com/blog/2021/03/what-is-the-connection-between-asa-and-service-level/
[2] https://econsultancy.com/how-has-covid-19-accelerated-customer-service-trends-digital-technology/
[2] https://martechseries.com/sales-marketing/b2b-commerce/customer-service/gartner-says-customer-service-and-support-technology-investments-must-be-scrutinized/
[2] https://which-50.com/understanding-customers-is-not-enough-you-need-to-take-action/
[2] https://www.cmswire.com/customer-experience/want-to-deliver-better-customer-service-immerse-yourself-in-context/
[2] https://www.masvoz.es/blog/como-administrar-la-fuerza-laboral-de-un-contact-center-hibrido/

Top URLs in Tweet in G10:
[5] https://www.cmswire.com/customer-experience/inside-the-management-maintenance-of-your-customer-journey-mapping-program/
[4] https://customerthink.com/5-actionable-statistics-to-help-you-evolve-your-cx-strategy-in-2021/
[4] https://www.cmswire.com/customer-experience/align-your-customer-experience-with-a-higher-purpose/
[4] https://www.linkedin.com/feed/update/urn:li:activity:6777324007030067200
[3] https://www.cmswire.com/digital-experience/not-all-user-feedback-is-equal-heres-how-to-put-it-in-context/
[3] https://www.callcentrehelper.com/delivering-right-service-demanding-customers-169239.htm
[2] https://enterprisersproject.com/article/2021/2/3-ways-artificial-intelligence-ai-improves-customer-experience
[2] https://cxoblog.de/cx-cafe-podcast-launch/
[2] https://cx-journey.com/2021/03/breaking-down-silos-between-product-and-cx.html
[2] https://dy.si/5dNwU

Top Domains
Top Domains in Tweet in Entire Graph:
[202] dy.si
[194] linkedin.com
[188] twitter.com
[130] okt.to
[125] forbes.com
[71] youtube.com
[68] socxo.net
[60] cmswire.com
[50] mycustomer.com
[47] mckinsey.com

Top Domains in Tweet in G1:
[77] linkedin.com
[37] okt.to
[29] twitter.com
[21] dy.si
[15] forbes.com
[10] cmswire.com
[9] youtube.com
[9] home.kpmg
[9] entrepreneur.com
[8] customerthink.com

Top Domains in Tweet in G2:
[68] socxo.net
[38] twitter.com
[37] datasciencecentral.com
[37] karlsmith.info
[31] cxtoday.com
[27] forbes.com
[26] spheroiduniverse.io
[25] ucsummit.com
[25] dy.si
[23] blogspot.com

Top Domains in Tweet in G3:
[38] twitter.com
[38] linkedin.com
[35] radio.co
[31] mckinsey.com
[23] forbes.com
[21] techment.com
[10] siliconangle.com
[9] engati.com
[8] pwc.com
[8] blogspot.com

Top Domains in Tweet in G4:
[46] dy.si
[21] twitter.com
[15] cx-journey.com
[15] oracle.com
[12] customerservicedaily.com
[11] hyken.com
[10] forbes.com
[9] linkedin.com
[8] smartercx.com
[8] growthdot.com

Top Domains in Tweet in G5:
[28] forbes.com
[20] okt.to
[6] searchengineland.com
[4] evrythng.com
[4] postbeyond.com
[3] csgi.com
[3] entrepreneur.com
[3] weblinkspark.com
[2] youtu.be
[2] twitter.com

Top Domains in Tweet in G6:
[26] okt.to
[12] destinationcrm.com
[7] genesys.com
[6] twitter.com
[3] capita.com
[3] telusinternational.com
[3] mit.edu
[2] informationweek.com
[2] smartcustomerservice.com
[2] pointb.com

Top Domains in Tweet in G7:
[12] ratecard.fr
[11] cmswire.com
[8] vfairs.com
[7] co.uk
[7] hootsuite.com
[5] talkwalker.com
[5] socialmediaoptimization.fr
[4] kissthebride.fr
[4] techtarget.com
[3] bradenkelley.com

Top Domains in Tweet in G8:
[25] infl.tv
[16] verint.com
[14] customerthink.com
[6] inbenta.com
[6] linkedin.com
[6] smallbizclub.com
[2] gartner.com
[2] twitter.com
[2] youtube.com
[2] five9.com

Top Domains in Tweet in G9:
[13] linkedin.com
[13] outsystems.com
[12] helpscout.com
[9] fonolo.com
[6] inc.com
[5] paper.li
[5] thefinancialbrand.com
[4] masvoz.es
[4] forrester.com
[4] databox.com

Top Domains in Tweet in G10:
[18] cmswire.com
[18] valantic.com
[12] dy.si
[8] customerthink.com
[6] callcentrehelper.com
[5] linkedin.com
[4] cxoblog.de
[3] enterprisersproject.com
[3] destinationcrm.com
[3] sap.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4862] cx
[1257] javascript
[1215] github
[1209] nodejs
[1170] hclswlobp
[1088] lowcode
[1008] nocode
[988] customerexperience
[979] ai
[927] cybersecurity



Top Hashtags in Tweet in G1:
[822] cx
[182] customerexperience
[63] ux
[56] marketing
[49] customerservice
[30] contactcenter
[29] analytics
[24] digital
[24] design
[23] data

Top Hashtags in Tweet in G2:
[1254] javascript
[1213] github
[1206] nodejs
[1167] hclswlobp
[1077] lowcode
[1004] nocode
[916] cybersecurity
[829] cx
[698] devops
[668] ai

Top Hashtags in Tweet in G3:
[452] cx
[130] ai
[113] customerexperience
[96] fintech
[78] innovation
[70] ux
[54] digitaltransformation
[54] behavioraleconomics
[42] insurtech
[42] designthinking

Top Hashtags in Tweet in G4:
[380] cx
[83] customerexperience
[33] custserv
[29] customerservice
[23] customers
[19] cxqotd
[16] marketing
[14] customerengagement
[13] ex
[12] manufacturingindustry

Top Hashtags in Tweet in G5:
[108] cx
[23] customerexperience
[11] ai
[11] data
[11] business
[10] iot
[8] tech
[6] innovation
[6] custexp
[6] marketing

Top Hashtags in Tweet in G6:
[117] cx
[29] customerexperience
[24] banking
[19] digitalbanking
[15] cxservices
[12] cctr
[11] digital
[10] crm
[10] contactcenter
[9] ai

Top Hashtags in Tweet in G7:
[68] cx
[33] customerexperience
[21] marketing
[15] relationclient
[13] employeeexperience
[12] socialmedia
[10] chiffredujour
[9] data
[8] ai
[8] imt

Top Hashtags in Tweet in G8:
[125] cx
[40] cloud
[35] boundless
[33] futureofwork
[31] wfh
[28] customerengagement
[22] ai
[18] digital
[18] data
[16] engage21

Top Hashtags in Tweet in G9:
[131] cx
[33] customerexperience
[21] custserv
[16] customerservice
[13] podcast
[12] cxm
[9] voc
[8] userexperience
[7] business
[6] virtual

Top Hashtags in Tweet in G10:
[127] cx
[43] customerexperience
[15] custserv
[14] marketing
[13] cctr
[12] sap
[11] contactcenter
[9] callcenter
[8] ai
[8] cxpower

Top Words
Top Words in Tweet in Entire Graph:
[4861] #cx
[1666] customer
[1257] #javascript
[1215] #github
[1209] #nodejs
[1170] #hclswlobp
[1088] #lowcode
[1008] #nocode
[988] #customerexperience
[982] #ai

Top Words in Tweet in G1:
[822] #cx
[289] customer
[182] #customerexperience
[134] experience
[121] more
[100] customers
[64] business
[63] #ux
[62] learn
[57] 2021

Top Words in Tweet in G2:
[1254] #javascript
[1213] #github
[1206] #nodejs
[1167] #hclswlobp
[1077] #lowcode
[1004] #nocode
[916] #cybersecurity
[829] #cx
[698] #devops
[671] #ai

Top Words in Tweet in G3:
[452] #cx
[130] #ai
[120] enricomolinari
[113] #customerexperience
[108] customer
[96] #fintech
[78] #innovation
[73] distinction
[70] #ux
[62] join

Top Words in Tweet in G4:
[380] #cx
[159] customer
[89] experience
[83] #customerexperience
[72] service
[51] cx
[50] oraclecx
[49] more
[48] customers
[46] great

Top Words in Tweet in G5:
[109] #cx
[35] experience
[33] customer
[30] forbes
[27] customers
[23] #customerexperience
[16] more
[16] brands
[16] future
[14] article

Top Words in Tweet in G6:
[117] #cx
[58] talkdesk
[56] customer
[33] cloud
[32] service
[29] #customerexperience
[27] more
[27] bank
[27] industry
[25] #customerex

Top Words in Tweet in G7:
[68] #cx
[41] anthonyrochand
[33] #customerexperience
[26] 2021
[26] expérience
[26] mobile
[21] #marketing
[20] forget
[18] marques
[18] comment

Top Words in Tweet in G8:
[125] #cx
[60] verint
[40] #cloud
[35] #boundless
[35] customer
[33] #futureofwork
[31] #wfh
[31] better
[28] #customerengagement
[27] 2021

Top Words in Tweet in G9:
[131] #cx
[63] customer
[33] #customerexperience
[22] customers
[21] #custserv
[20] digital
[19] experience
[19] gt
[17] great
[16] #customerservice

Top Words in Tweet in G10:
[127] #cx
[48] customer
[43] #customerexperience
[24] experience
[21] data
[18] great
[18] cx
[18] customers
[18] gt
[16] more

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[1215] #javascript,#github
[1135] #github,#nodejs
[889] #nodejs,#cybersecurity
[847] #hclswlobp,#nocode
[813] #lowcode,#javascript
[764] #nocode,#lowcode
[612] #cybersecurity,#devops
[549] customer,experience
[293] #cx,#customerexperience
[292] #customerexperience,#cx

Top Word Pairs in Tweet in G1:
[72] customer,experience
[61] #cx,#customerexperience
[51] #customerexperience,#cx
[34] customer,service
[29] learn,more
[28] #ux,#cx
[19] gt,gt
[18] read,more
[15] customer,experiences
[15] improve,#cx

Top Word Pairs in Tweet in G2:
[1213] #javascript,#github
[1133] #github,#nodejs
[887] #nodejs,#cybersecurity
[845] #hclswlobp,#nocode
[811] #lowcode,#javascript
[762] #nocode,#lowcode
[610] #cybersecurity,#devops
[267] #devops,#100daysofcode
[188] #nocode,#javascript
[165] #hclswlobp,#appsec

Top Word Pairs in Tweet in G3:
[66] #ux,#cx
[45] #customerexperience,#cx
[37] scott,mckain
[37] playing,distinction
[37] distinction,radio
[37] radio,join
[37] join,cutting
[36] #robot,birds
[36] each,lighter
[36] lighter,golf

Top Word Pairs in Tweet in G4:
[58] customer,experience
[31] #cx,#customerexperience
[28] customer,service
[26] #customerexperience,#cx
[24] key,rules
[24] rules,#cx
[24] #cx,practitioners
[24] practitioners,ensure
[24] ensure,self
[24] self,service

Top Word Pairs in Tweet in G5:
[18] customer,experience
[9] #cx,#business
[7] forbes,#cx
[6] #business,#customerexperience
[5] better,customer
[5] end,end
[5] #customerexperience,sengineland
[5] #cx,#custexp
[5] recent,article
[5] article,forbestechcncl

Top Word Pairs in Tweet in G6:
[27] customer,service
[25] on_running,makes
[25] makes,leap
[25] leap,talkdesk
[25] talkdesk,cloud
[25] cloud,solutions
[25] solutions,customer
[25] service,acceleration
[25] acceleration,sports
[25] sports,industry

Top Word Pairs in Tweet in G7:
[16] #customerexperience,#cx
[16] marques,utilisent
[15] #cx,#marketing
[13] comment,marques
[13] utilisent,tiktok
[13] tiktok,comme
[13] comme,canal
[13] canal,service
[13] service,clientèle
[13] clientèle,feedback

Top Word Pairs in Tweet in G8:
[37] #cloud,#cx
[26] #futureofwork,#cloud
[26] #boundless,#customerengagement
[22] #cx,#wfh
[15] 19,21
[15] 2021,year
[15] year,close
[15] close,#engagementcapacitygap
[14] calling,open
[14] open,minds

Top Word Pairs in Tweet in G9:
[13] #cx,#customerexperience
[13] modern,customer
[13] customer,#podcast
[13] co,founder
[12] great,#custserv
[12] #custserv,helpscout
[12] helpscout,gt
[10] #cx,#cxm
[10] customer,experience
[10] today's,digital

Top Word Pairs in Tweet in G10:
[15] customer,experience
[13] #customerexperience,#cx
[13] #cx,#custserv
[12] gt,gt
[10] #cx,#customerexperience
[8] looking,forward
[8] forward,great
[8] great,customer
[8] customer,insights
[8] insights,sapanz

Top Replied-To
Top Replied-To in Entire Graph:
@adam_ha_yes
@genesys
@jtwatkin
@msuster
@elevatiq
@micahsolomon
@mylessuer
@victorvquijano
@sachinsworld17
@latonyateaches

Top Replied-To in G2:
@adam_ha_yes
@msuster
@googlecloud
@vargasmauro
@inform_comms
@ajprokop
@bernardmarr

Top Replied-To in G3:
@victorvquijano
@sachinsworld17
@latonyateaches
@drsharwood
@doylebuehler
@billquiseng
@andi_staub

Top Replied-To in G4:
@jtwatkin
@luismelo78
@cxpert
@zendesk
@augieray
@chipotletweets
@stacysherman
@thatcxguytweets

Top Replied-To in G5:
@micahsolomon
@insuranceasiam
@maralarco

Top Replied-To in G6:
@genesys
@walkme
@liveperson
@behavox
@officialalorica
@doxim_inc
@fuze

Top Replied-To in G8:
@grubhub

Top Mentioned
Top Mentioned in Entire Graph:
@tanguy_lrx
@miriamasensi
@ingliguori
@mozouine
@enricomolinari
@karlsmithcio
@ume_kyd
@userexperienceu
@oraclecx
@stephaniethum

Top Mentioned in G1:
@cartisien
@searchblox
@discountsphere
@projectarmy
@getjenny
@bamitav
@adaptyinc
@mike_recruiter

Top Mentioned in G2:
@tanguy_lrx
@miriamasensi
@mozouine
@ingliguori
@karlsmithcio
@userexperienceu
@zefinescu
@marinebonduell1
@allanoluchiri
@googlecloud

Top Mentioned in G3:
@enricomolinari
@andi_staub
@sallyeaves
@andrewincontact
@ingliguori
@mashable
@tamaramccleary
@mckinsey
@linkedin
@ipfconline1

Top Mentioned in G4:
@oraclecx
@stephaniethum
@hyken
@cx_network
@cxpert
@annettefranz
@luismelo78
@zendesk
@stevenvbe
@jtwatkin

Top Mentioned in G5:
@forbes
@evrythng
@forbestechcncl
@csg_i
@ikekavas
@mhtmartin
@sengineland
@activecampaign
@ralphlauren
@redpointglobal

Top Mentioned in G6:
@talkdesk
@on_running
@nhinsight
@genesys
@ivank_nh
@teamhgs
@dbsbank
@capitaplc
@officialsibltd
@edifycx

Top Mentioned in G7:
@anthonyrochand
@thierry_pires
@ratecard_fr
@dhinchcliffe
@lesexpertsduweb
@imt_
@talkwalker
@hubspotfrance
@modjenn
@hoots

Top Mentioned in G8:
@verint
@customerthink
@nporte
@rslamoureux
@cfleischaker
@inbenta
@sap
@thesmallbizclub
@davidwe36209008
@brentleary

Top Mentioned in G9:
@forrester
@helpscout
@mchillingworth
@masvoz
@startgrowthhack
@inc
@xceltrait
@fonolo
@enreach_group
@annettefranz

Top Mentioned in G10:
@cmswire
@sap_cx
@customerthink
@koopidinc
@sapanz
@callcentrehelp
@mazenghalayini
@stephaniethum
@domnicastro
@successfactors

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@sectest9
@cybersec_feeds
@chidambara09
@ejlazar
@femtech_
@aaroncuddeback
@evankirstel
@cablefibertel
@xaelbot

Top Tweeters in G1:
@tomoales
@pkobanao
@caitlinkellynyc
@maducao
@rachelloumiller
@bamitav
@mercymkushi
@jasonsbradshaw
@peterkeates
@lauravem

Top Tweeters in G2:
@sectest9
@cybersec_feeds
@chidambara09
@femtech_
@aaroncuddeback
@xaelbot
@codedailybot
@ramiro150402
@john_siracusa
@kimvie

Top Tweeters in G3:
@ejlazar
@evankirstel
@ruisaldanha
@fintechna
@rockchristopher
@tmobile
@nicochan33
@mashable
@marshacollier
@nomoreslaves

Top Tweeters in G4:
@chipotletweets
@fantasticradioo
@translink
@dominos
@twilli2861
@wallybock
@bt_uk
@cnbctv18news
@katenasser
@humanre41270855

Top Tweeters in G5:
@financialxpress
@jacobussystems
@forbes
@engadget
@entrepreneur
@lowes
@robinheed
@target
@sengineland
@webadictos

Top Tweeters in G6:
@noikeanolife
@consigliere_gh
@mitsmr
@yixuantu1
@informationweek
@nhinsight
@loyndsview
@amdocs
@genesys
@dbsbank

Top Tweeters in G7:
@ricardo_ik_ahau
@anthonyrochand
@digiday
@ym78200
@constellationr
@cepymenews
@hootsuite
@lucian2drei
@enderton_justin
@dimitrihommel

Top Tweeters in G8:
@nytimes
@growmap
@c_sgeorge
@grubhub
@kerrygorgone
@itweb
@manifestcon
@dailyseo
@customerthink
@trentjohnsen

Top Tweeters in G9:
@santchiweb
@inc
@speakerrepeater
@bubbles4tw
@jonathan_aufray
@mohamedbhimji
@startgrowthhack
@nigelfenwick
@nimble
@econsultancy

Top Tweeters in G10:
@trippbraden
@thedrum
@jeffsheehan
@rollingstone
@cmswire
@laraequy
@mdmgeek
@aithority
@ayanmushir
@sap_cx


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