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#cx_2019-09-11_03-46-21.xlsx (experimental version)
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From:
NodeXLExcelAutomator
Uploaded on:
September 11, 2019
Description:
Description
The graph represents a network of 3,824 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Wednesday, 11 September 2019 at 10:47 UTC.

The requested start date was Tuesday, 10 September 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 10-hour, 6-minute period from Friday, 06 September 2019 at 13:54 UTC to Tuesday, 10 September 2019 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3824
Unique Edges : 5309
Edges With Duplicates : 2692
Total Edges : 8001
Number of Edge Types : 3
Mentions : 6010
Tweet : 1899
Replies to : 92
Self-Loops : 1899
Reciprocated Vertex Pair Ratio : 0.0349622566547477
Reciprocated Edge Ratio : 0.0675623800383877
Connected Components : 895
Single-Vertex Connected Components : 527
Maximum Vertices in a Connected Component : 2032
Maximum Edges in a Connected Component : 5553
Maximum Geodesic Distance (Diameter) : 22
Average Geodesic Distance : 5.251709
Graph Density : 0.000356381820231433
Modularity : 0.56861
NodeXL Version : 1.0.1.419

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[66] -
[65] https://twinybots.ch/
[43] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/#33391d73465a
[24] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/?utm_content=100428284&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#77dfb8a9465a
[22] https://builtin.com/artificial-intelligence/ai-in-banking
[22] https://smallbiztrends.com/2019/08/10-tips-to-improve-customer-experience-in-your-small-business.html?utm_content=100388541&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[19] https://www.amazon.co.uk/dp/B07SWH9MFF
[18] https://www.cmswire.com/customer-experience/get-big-picture-customer-experience-insights-with-customer-journey-analytics/?utm_content=100352432&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[17] https://www.cmswire.com/customer-experience/customer-experience-pros-have-a-mix-of-technical-and-soft-skills/
[17] https://www.forbes.com/sites/danielnewman/2019/05/28/why-ai-journey-mapping-is-critical-for-digital-transformation/

Top URLs in Tweet in G1:
[14] https://mopinion.com/what-is-the-customer-experience-gap/
[12] https://twinybots.ch/
[11] https://blog.joker.com/en/2019/06/07/should-you-be-customer-centric-or-brand-centric-for-greater-success/
[7] https://marketplace.mopinion.com/survey-templates/email-confirmation-feedback-nps/
[7] https://marketplace.mopinion.com/products-category/customer-experience-cx/
[7] https://marketplace.mopinion.com/products-category/mobile-apps/
[7] https://mopinion.com/resources/white-paper-how-to-boost-your-retail-website-with-online-feedback-2017/
[7] https://mopinion.com/10-must-read-guides-to-digital-transformation/
[7] https://marketplace.mopinion.com/survey-templates/in-app-mobile-star-rating/
[4] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/?utm_content=100428284&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#77dfb8a9465a

Top URLs in Tweet in G2:
[64] -
[48] https://twinybots.ch/
[19] https://smallbiztrends.com/2019/08/10-tips-to-improve-customer-experience-in-your-small-business.html?utm_content=100388541&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[16] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/?utm_content=100428284&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#77dfb8a9465a
[16] blog
[16] 2019
[16] external
[14] and
[13] https://www.cmswire.com/customer-experience/customer-experience-pros-have-a-mix-of-technical-and-soft-skills/
[13] https://www.forbes.com/sites/forbescoachescouncil/2019/09/06/five-ways-to-level-up-your-customer-experience/#5f6c71ae100b

Top URLs in Tweet in G3:
[42] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/#33391d73465a
[21] https://builtin.com/artificial-intelligence/ai-in-banking
[14] https://www.forbes.com/sites/danielnewman/2019/05/28/why-ai-journey-mapping-is-critical-for-digital-transformation/
[13] https://bigstep.com/blog/five-unexpected-uses-of-big-data
[10] https://connectedworld.com/trusting-zero-trust-cybersecurity/?utm_content=buffer3cf16&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] https://bigdata-madesimple.com/10-enterprise-analytics-trends-to-look-out-for-in-2019/
[7] http://businessoverbroadway.com/2019/03/13/using-ibm-watson-to-answer-two-important-questions-about-your-customers/
[7] https://www.datasciencecentral.com/profiles/blogs/the-best-way-to-get-started-with-artificial-intelligence
[7] https://www.digitalistmag.com/digital-economy/2019/08/15/tales-from-tech-unknown-extraordinary-stories-from-tech-leaders-06200022?source=social-global-sapfinance-twitter-thoughtleadership-finance-unspecified-influencermarketing-techunknown-spr-2611813399&campaigncode=CRM-YA19-SSO-BRSOCPT
[6] https://blog.datarobot.com/ai-simplified-machine-learning-problem-types

Top URLs in Tweet in G4:
[11] https://www.emarketer.com/content/global-digital-users-update-2018
[11] https://www.juniperresearch.com/press/press-releases/chatbots-to-deliver-11bn-cost-savings-2023
[11] https://www.pwc.in/assets/pdfs/publications/2018/advance-artificial-intelligence-for-growth-leveraging-ai-and-robotics-for-india-s-economic-transformation.pdf
[4] https://engati.com/bot-market-place.html?utm_source=twitter&utm_medium=twitter&utm_campaign=sep7m
[4] https://infocus.dellemc.com/william_schmarzo/design-thinking-future-proof-yourself-from-ai/#ML
[3] https://www.i-scoop.eu/digital-transformation/
[3] https://marketplace.mopinion.com/survey-templates/in-app-mobile-star-rating/
[3] https://www.linkedin.com/pulse/how-make-your-web-mobile-apps-gdpr-complient-small-marcin-michalski/
[3] https://www.forbes.com/sites/oracle/2018/07/11/when-computers-learn-about-humans/
[2] http://r.socialstudio.radian6.com/99086aa1-9ea4-4ef1-9f06-1d4638a882fb

Top URLs in Tweet in G5:
[14] https://www.destinationcrm.com/Webevents/roundtable/11sep2019/soc
[9] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=ppc&utm_campaign=futureofcx
[4] https://go.forrester.com/blogs/real-time-cx-value/?utm_source=twitter&utm_medium=social&utm_content=100000893464363&utm_campaign=fn2&linkId=100000007895000
[4] https://www.redpointglobal.com/blog/financial-impacts-of-reacting-to-customer-intent-in-real-time/
[2] https://twitter.com/CRM/status/1170049396085538817
[1] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=social&utm_content=100000874900406&utm_campaign=futureofcx&linkId=100000007741903
[1] https://go.forrester.com/what-it-means/ep131-future-of-cx?utm_source=twitter&utm_medium=social&utm_content=100000878874459&utm_campaign=futureofcx&linkId=100000007808838
[1] https://go.forrester.com/press-newsroom/forrester-unveils-feedbacknow-2-0/?utm_source=twitter&utm_medium=social&utm_content=100000893511507&utm_campaign=fn2&linkId=100000007895336
[1] https://success.serenova.com/lp-t-design-cc-customer-centric/?CLS=MKTG_Social_Media&utm_source=twitter&utm_medium=social-organic&utm_campaign=2019-Q3
[1] http://www.smartcustomerservice.com/Columns/Vendor-Views/Is-Your-Contact-Center-Keeping-Pace-with-the-Rise-of-the-Digital-Customer-Experience-133884.aspx

Top URLs in Tweet in G6:
[4] https://www.the-future-of-commerce.com/2019/09/06/what-can-a-marketing-cloud-do/?source=social-global-sap_cx-twitter-thoughtleadership-sapcx-sapc4hana-fcec-spr-2623057256-st2_intelligent_enterprise&campaigncode=CRM-YA19-SSO-BRSOCPT
[2] https://youtu.be/BHkUiq9m4Rs
[2] https://searchcustomerexperience.techtarget.com/feature/SAP-CX-tools-evolve-in-the-face-of-data-privacy-AI
[1] http://ow.ly/1TLG30lmQXV
[1] https://www.linkedin.com/pulse/20-years-later-still-going-strong-moritz-zimmermann/
[1] https://accenture.com/us-en/blogs/blogs-stephane-martin-sap-customer-experience
[1] http://sap.com/cxlive?source=social-global-sapcxdatacloud-twitter-marketingcampaign-sapcx-sapc4hana-cxlive-datacloud-spr-2625384817-st2_intelligent_enterprise&campaigncode=CRM-XY19-ECX-SM_PRTSCXL
[1] https://www.the-future-of-commerce.com/2019/07/31/customer-analytics-for-engagement/?source=social-global-sapcxdatacloud-twitter-thoughtleadership-sapcx-sapc4hana-fcec-datacloud-spr-2625372939-st2_intelligent_enterprise
[1] https://attendee.gotowebinar.com/register/6613408910093898251?utm_content=99719279&utm_medium=social&utm_source=twitter&hss_channel=tw-118069895
[1] https://events.sap.com/us/2019-sap-cx-user-community-nyc/en/home?utm_content=99388734&utm_medium=social&utm_source=twitter&hss_channel=tw-118069895

Top URLs in Tweet in G7:
[2] https://www.cxaccelerator.com/single-post/2019/08/19/Building-a-CX-Dashboard
[2] https://sloanreview.mit.edu/article/avoiding-the-pitfalls-of-customer-participation/
[2] https://cxm.co.uk/makes-happy-customer/?utm_campaign=shareaholic&utm_medium=twitter&utm_source=socialnetwork
[2] https://www.technative.io/why-chatbots-are-helping-customer-service-agents-feel-more-fulfilled/
[1] https://www.customercontactweekdigital.com/events-customercontactweekfall/agenda-mc?-ty-b
[1] https://callminer.com/blog/the-cant-miss-workshops-exchanges-and-activities-for-listen-2019/?utm_source=twitter&utm_medium=social
[1] https://bit.ly/2ZmEuwQ
[1] https://www.squelch.io/blog/csm-practice-customer-success-throughout-organization/?utm_source=social&utm_medium=twitter&utm_campaign=blog
[1] https://www.squelch.io/blog/mary-poppen-customer-success-growing-impact/
[1] https://cxm.co.uk/how-ai-driven-contact-can-revolutionise-your-customer-relationships/

Top URLs in Tweet in G8:
[4] https://documentmedia.com/article-2934-6-Ways-to-Track-ROI-for-Your-CCM-System-Over-Time.html?utm_sq=g6tkd9hxai&utm_source=Twitter&utm_medium=social&utm_campaign=SQ&utm_content=SQ
[1] https://documentmedia.com/article-2932-Quadient-Adds-to-CCM-Portfolio-Unleashes-Centralized-Archive-to-Improve-Customer-Experience.html?utm_sq=g6o6socok0&utm_source=Twitter&utm_medium=social&utm_campaign=SQ&utm_content=SQ
[1] https://twitter.com/alexh_johnson/status/1170828627916685312
[1] https://www.facebook.com/448767128652809/posts/1128841120645403
[1] https://www.facebook.com/134701029880230/posts/3039117202771917
[1] https://www.espire.com/blog/posts/quick-tips-to-improve-your-customer-experience-strategy?utm_source=tw&utm_medium=smo&utm_campaign=improve_your_CX_strategy&utm_term=blog
[1] http://www.espire.com/webinar/acing-customer-retention-and-cx-in-insurance-powered-by-quadient?utm_source=tw&utm_medium=banner&utm_campaign=quadient_cx_insurance-uk&utm_term=webinar
[1] https://events.quadient.com/e/inspire-days-2019?wchannelid=0t99zopl5i&wvideoid=bx95pju38t&utm_content=100454391&utm_medium=social&utm_source=twitter&hss_channel=tw-1135315561
[1] https://twitter.com/gspitzner/status/1168535724255338498
[1] https://events.quadient.com/e/inspire-days-2019#block-views-block-speaker-block-1

Top URLs in Tweet in G9:
[12] https://www.myfrugalbusiness.com/2018/10/how-improve-retail-customer-shopping-experience.html
[7] https://twitter.com/thekaushalsoni
[2] https://www.growth-hackers.net/content-management-systems-changed-business/
[1] https://blog.userlane.com/can-onboard-new-users-chatbots/
[1] https://www.seelevelhx.com/what-customer-say-about-your-brand/
[1] https://www.seelevelhx.com/customer-experience-best-practices
[1] https://www.seelevelhx.com/making-mystery-shopping-successful/
[1] https://www.bestmark.com/news/NewsArticles.aspx
[1] https://www.seelevelhx.com/healthcare-secret-shopper-strategy/
[1] http://fooyoh.com/geekapolis_gadgets_wishlist/15350048/how-can-mystery-shopping-improve-customer-experience

Top URLs in Tweet in G10:
[3] https://www.grimpeurbros.com/products/cx-racer-single-origin-aa-coffee
[2] https://www.grimpeurbros.com/products/2019-caroline-mani-supporter-6-month-coffee-subscription
[2] https://www.grimpeurbros.com/products/2019-sunny-gilbert-supporter-6-month-coffee-subscription
[2] https://twitter.com/grimpeurbros/status/1170359406040686597
[2] https://www.grimpeurbros.com/products/grimpeur-bros-peace-love-bikes-coffee-t-shirt
[1] https://twitter.com/grimpeurbros/status/1170121860236939264
[1] https://www.grimpeurbros.com/products/river-road-single-origin-coffee-1
[1] https://twitter.com/grimpeurbros/status/1170054423802011648
[1] https://twitter.com/grimpeurbros/status/1170450640549687298
[1] https://twitter.com/grimpeurbros/status/1170524217995145218

Top Domains
Top Domains in Tweet in Entire Graph:
[236] forbes.com
[169] twitter.com
[160] linkedin.com
[98] okt.to
[92] mopinion.com
[89] cmswire.com
[65] twinybots.ch
[62] customerthink.com
[59] co.uk
[52] dy.si

Top Domains in Tweet in G1:
[72] mopinion.com
[66] linkedin.com
[49] okt.to
[31] forbes.com
[27] twitter.com
[14] interaction-design.org
[13] instagram.com
[12] customerthink.com
[12] twinybots.ch
[11] joker.com

Top Domains in Tweet in G2:
[95] forbes.com
[48] twinybots.ch
[46] cmswire.com
[38] customerexperienceupdate.com
[28] cx-journey.com
[27] mycustomer.com
[27] twitter.com
[25] okt.to
[24] verint.com
[23] medium.com

Top Domains in Tweet in G3:
[75] forbes.com
[21] builtin.com
[21] twitter.com
[15] datasciencecentral.com
[14] dy.si
[13] linkedin.com
[13] bigstep.com
[12] bah.com
[10] connectedworld.com
[9] medium.com

Top Domains in Tweet in G4:
[20] mopinion.com
[19] twitter.com
[11] emarketer.com
[11] juniperresearch.com
[11] pwc.in
[10] linkedin.com
[7] engati.com
[5] forbes.com
[4] radian6.com
[4] medium.com

Top Domains in Tweet in G5:
[21] forrester.com
[14] destinationcrm.com
[5] twitter.com
[4] redpointglobal.com
[2] serenova.com
[2] cmswire.com
[2] linkedin.com
[1] smartcustomerservice.com
[1] yahoo.com
[1] crmxchange.com

Top Domains in Tweet in G6:
[9] clearaction.com
[6] linkedin.com
[5] the-future-of-commerce.com
[4] sap.com
[4] sap.to
[3] customerthink.com
[3] savantis.com
[2] youtu.be
[2] twitter.com
[2] qualtrics.com

Top Domains in Tweet in G7:
[8] postbeyond.com
[3] co.uk
[3] mit.edu
[2] squelch.io
[2] cxaccelerator.com
[2] twitter.com
[2] po.st
[2] cmswire.com
[2] technative.io
[1] customercontactweekdigital.com

Top Domains in Tweet in G8:
[5] documentmedia.com
[3] t.co
[2] twitter.com
[2] facebook.com
[2] espire.com
[2] quadient.com
[2] gartner.com
[2] strategy-business.com
[1] forbes.com
[1] voguebusiness.com

Top Domains in Tweet in G9:
[15] myfrugalbusiness.com
[7] twitter.com
[5] seelevelhx.com
[3] growth-hackers.net
[1] userlane.com
[1] bestmark.com
[1] fooyoh.com
[1] cbtnews.com
[1] snip.ly
[1] buff.ly

Top Domains in Tweet in G10:
[14] twitter.com
[12] grimpeurbros.com
[1] instagram.com
[1] youtube.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3921] cx
[936] customerexperience
[605] ai
[387] ux
[383] iot
[366] bigdata
[323] fintech
[314] analytics
[287] marketing
[276] digitaltransformation



Top Hashtags in Tweet in G1:
[804] cx
[188] customerexperience
[67] customer
[65] ux
[63] custserv
[55] customerservice
[41] marketing
[39] business
[34] analytics
[34] digital

Top Hashtags in Tweet in G2:
[776] cx
[349] customerexperience
[129] custexp
[86] ai
[75] custserv
[74] digitaltransformation
[64] technology
[52] iot
[44] ux
[36] innovation

Top Hashtags in Tweet in G3:
[429] cx
[233] bigdata
[220] ai
[163] fintech
[148] iot
[132] analytics
[113] machinelearning
[99] innovation
[96] data
[95] digitaltransformation

Top Hashtags in Tweet in G4:
[266] cx
[159] ai
[136] iot
[89] healthcare
[85] chatbots
[79] banking
[77] bigdata
[76] retail
[76] ux
[75] fintech

Top Hashtags in Tweet in G5:
[98] cx
[10] custserv
[10] ux
[8] customerexperience
[7] crm
[6] realtimecx
[6] adaptive
[4] custexp
[4] cctr
[4] intent

Top Hashtags in Tweet in G6:
[72] cx
[12] customerexperience
[10] sap
[6] marketing
[6] custserv
[4] feedback
[4] customercentric
[4] retail
[3] nyfw
[3] marketingcloud

Top Hashtags in Tweet in G7:
[51] cx
[10] customerexperience
[7] chatbots
[7] employeeexperience
[7] custexp
[6] ai
[5] custserv
[4] customer
[4] ageofintent
[4] automation

Top Hashtags in Tweet in G8:
[35] cx
[15] ccm
[5] personalization
[5] iot
[5] hotels
[4] inspiredays19
[4] roi
[4] it
[4] modernization
[3] insurers

Top Hashtags in Tweet in G9:
[60] cx
[44] customerexperience
[21] business
[19] ux
[19] retail
[16] userexperience
[12] iot
[11] content
[11] marketing
[11] ioe

Top Hashtags in Tweet in G10:
[69] cx
[44] veldrijden
[23] ethiascross
[12] coffee
[8] cycling
[7] bike
[7] qiansentrophy
[5] cyclocross
[3] bikes
[3] cxishere

Top Words
Top Words in Tweet in Entire Graph:
[4692] Words in Sentiment List#1: Positive
[1029] Words in Sentiment List#2: Negative
[4] Words in Sentiment List#3: Angry/Violent
[109555] Non-categorized Words
[115276] Total Words
[3933] #cx
[1333] gt
[1246] customer
[936] #customerexperience
[826] experience

Top Words in Tweet in G1:
[804] #cx
[283] customer
[188] #customerexperience
[165] experience
[84] gt
[78] more
[69] customers
[67] #customer
[65] #ux
[63] #custserv

Top Words in Tweet in G2:
[777] #cx
[349] #customerexperience
[309] customer
[232] experience
[132] gt
[129] #custexp
[86] #ai
[76] customers
[75] #custserv
[74] #digitaltransformation

Top Words in Tweet in G3:
[440] #cx
[233] #bigdata
[231] #ai
[175] gt
[163] #fintech
[148] #iot
[132] #analytics
[124] #machinelearning
[119] customer
[112] fisher85m

Top Words in Tweet in G4:
[891] gt
[277] mikequindazzi
[266] #cx
[159] #ai
[136] #iot
[89] #healthcare
[85] #chatbots
[84] working
[79] #banking
[77] #bigdata

Top Words in Tweet in G5:
[98] #cx
[55] forrester
[31] shift
[29] customer
[18] firms
[18] find
[18] out
[18] new
[17] s
[17] webinar

Top Words in Tweet in G6:
[72] #cx
[34] customer
[17] experience
[15] more
[14] s
[12] #customerexperience
[10] #sap
[9] sap_cx
[9] business
[8] years

Top Words in Tweet in G7:
[51] #cx
[18] customer
[17] great
[10] more
[10] #customerexperience
[8] first
[7] article
[7] 24_7_inc
[7] #chatbots
[7] kayejchapman

Top Words in Tweet in G8:
[35] #cx
[19] customers
[15] #ccm
[13] customer
[13] new
[12] quadient
[12] experience
[8] need
[7] gartner_inc
[7] return

Top Words in Tweet in G9:
[60] #cx
[44] #customerexperience
[21] #business
[19] #ux
[19] improve
[19] #retail
[16] #userexperience
[13] jonathanaufray
[12] startup_nerd
[12] customer

Top Words in Tweet in G10:
[69] #cx
[44] #veldrijden
[23] #ethiascross
[13] 3
[13] ha
[12] #coffee
[9] 7
[9] iserbyteli
[8] #cycling
[8] re

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[834] gt,gt
[471] customer,experience
[259] #customerexperience,#cx
[246] #cx,#customerexperience
[132] mikequindazzi,gt
[131] artificial,intelligence
[126] customer,service
[123] #ux,#cx
[110] #bigdata,#analytics
[93] #ai,#iot

Top Word Pairs in Tweet in G1:
[98] customer,experience
[68] #cx,#customerexperience
[58] #customerexperience,#cx
[48] #cx,#custserv
[42] register,now
[40] gt,gt
[38] #ux,#cx
[36] gt,#cx
[35] 1pm,et
[35] et,register

Top Word Pairs in Tweet in G2:
[149] customer,experience
[106] #customerexperience,#cx
[77] gt,gt
[76] #cx,#customerexperience
[50] #custexp,#cx
[49] #cx,#technology
[43] #cx,#custexp
[30] customer,service
[24] #custserv,#cx
[23] improve,customer

Top Word Pairs in Tweet in G3:
[113] gt,gt
[107] artificial,intelligence
[70] #bigdata,#analytics
[65] customer,experience
[61] #analytics,#iot
[52] ipfconline1,5
[49] 9,ways
[47] 5,ways
[47] ways,artificial
[46] transforming,customer

Top Word Pairs in Tweet in G4:
[587] gt,gt
[103] mikequindazzi,gt
[74] #retail,#banking
[74] #banking,#healthcare
[73] #chatbots,working
[73] working,#retail
[73] #healthcare,11
[73] 11,billion
[70] billion,cost
[69] cost,savings

Top Word Pairs in Tweet in G5:
[32] forrester,#cx
[17] find,out
[16] #cx,precipice
[16] precipice,tectonic
[16] tectonic,shift
[16] shift,move
[16] move,core
[16] core,tomorrow
[16] tomorrow,s
[16] s,firms

Top Word Pairs in Tweet in G6:
[12] customer,experience
[4] customer,s
[4] improve,#cx
[4] #cx,#custserv
[4] #customerexperience,#cx
[3] #marketing,cloud
[3] cloud,improve
[3] #cx,plathitude
[3] plathitude,#marketingcloud
[3] 20,years

Top Word Pairs in Tweet in G7:
[7] great,#customerexperience
[7] #customerexperience,without
[7] without,first
[7] first,ensuring
[7] ensuring,great
[7] great,#employeeexperience
[7] #employeeexperience,#cx
[7] #cx,#custexp
[6] kayejchapman,great
[6] #custexp,#e

Top Word Pairs in Tweet in G8:
[7] return,experience
[7] experience,primer
[7] primer,new
[7] new,performance
[7] performance,management
[7] management,metric
[7] metric,connects
[6] strategyand,return
[5] connects,custo
[5] customers,want

Top Word Pairs in Tweet in G9:
[13] #cx,#customerexperience
[12] improve,retail
[12] retail,sales
[12] sales,smarter
[12] smarter,marketing
[12] marketing,merchandising
[12] merchandising,#retail
[12] #retail,#cx
[11] #iot,#ioe
[11] tweeetbay,improve

Top Word Pairs in Tweet in G10:
[43] #cx,#veldrijden
[23] #ethiascross,#cx
[8] re,celebrating
[7] #cx,#cycling
[7] #cycling,#bike
[7] #bike,peeps
[7] peeps,lil
[7] #coffee,co
[7] co,turned
[7] turned,7

Top Replied-To
Top Replied-To in Entire Graph:
@quadient
@jon_her_iri
@mumbrellanews
@avoacom
@gartner
@bofa_help
@ciostraighttalk
@annettefranz
@thierry_payet
@cgchirp

Top Replied-To in G1:

Top Replied-To in G2:
@annettefranz
@cxexpercliente
@cxpert
@bigdata_joe
@social_molly
@forbes
@mcdonaldscanada
@bostonlogan
@jaybaer

Top Replied-To in G4:
@cgchirp
@gartner
@mikequindazzi
@wiprodigital
@alphalakeai

Top Replied-To in G5:
@forrester

Top Replied-To in G6:
@aatzberger
@dbeaumont266
@amylccraven
@dfriez
@reillyusa
@karaswisher
@thesaleslion
@stephaniethum

Top Replied-To in G8:
@quadient
@britishgas
@gartner_inc
@orionadvisor
@pwcdigital
@strategyand

Top Replied-To in G9:
@startup_nerd

Top Replied-To in G10:
@jon_her_iri
@philiplavoie
@carolinemani
@nielsvdputte
@brook_watts

Top Mentioned
Top Mentioned in Entire Graph:
@mikequindazzi
@fisher85m
@ipfconline1
@antgrasso
@ume_kyd
@kirkdborne
@softclouds
@emarketer
@juniperresearch
@forbes

Top Mentioned in G1:
@plumvoice
@connectritesh
@projectarmy
@usabilla
@brandquantum
@fayaz_shadman
@genesysfrance
@directoptions

Top Mentioned in G2:
@forbes
@jeannebliss
@softclouds
@hyken
@annettefranz
@billquiseng
@verint
@mikequindazzi
@cmswire
@frronconi

Top Mentioned in G3:
@fisher85m
@ipfconline1
@ume_kyd
@kirkdborne
@danielnewmanuv
@fo
@mikequindazzi
@ronald_vanloon
@tamaramccleary
@builtin

Top Mentioned in G4:
@mikequindazzi
@antgrasso
@juniperresearch
@emarketer
@fisher85m
@ravikikan
@lago72
@claudiomkd
@pwc_in
@ingliguori

Top Mentioned in G5:
@forrester
@edifycx
@ujet
@gcolony
@johnjcnash
@serenovashine
@mcgeesmith
@annettefranz
@ringcentral
@chad_meley

Top Mentioned in G6:
@sap_cx
@cirque
@sap
@futureofcec
@qualtrics
@clearaction
@oracle
@moritzzimmerman
@plathitude
@stephaniethum

Top Mentioned in G7:
@kayejchapman
@24_7_inc
@pvkannan
@mitsmr
@zendesk
@thecxmagazine
@stephaniethum
@squelchio
@cmswire
@b2community

Top Mentioned in G8:
@quadient
@scottdraeger
@gartner_inc
@strategyand
@documentmedia
@apple
@knightsbridge_e
@zara
@pwcdigital
@stratandbiz

Top Mentioned in G9:
@jonathanaufray
@startup_nerd
@tweeetbay
@startgrowthhack
@_kevinlim
@seelevelhx
@thekaushalsoni
@raconteur
@lisavk1
@julez_norton

Top Mentioned in G10:
@iserbyteli
@toaerts
@ps_bg_ct
@laurenssweeck
@run4funner
@rochestercross
@quintenhermans
@carolinemani
@tommeeusen
@daansoete

Top Tweeters
Top Tweeters in Entire Graph:
@americanair
@vodafonein
@arkangelscrap
@sectest9
@piyuanker12
@uber_support
@nosqldigest
@delta
@deejayiwan
@gamergeeknews

Top Tweeters in G1:
@kobmaxqueen
@martinabutters
@eng470527
@ankitc265
@jamesvgingerich
@derickson
@dogetalist
@justyvette
@es_tradingview
@rgrissom

Top Tweeters in G2:
@sectest9
@chidambara09
@optioneerjm
@walmart
@sam___hurley
@nytimes
@akwyz
@cnbc
@jj_angelus
@debraruh

Top Tweeters in G3:
@arkangelscrap
@piyuanker12
@nosqldigest
@deejayiwan
@evankirstel
@aldoceccarelli
@kotaknaren
@fintechna
@calcaware
@richsimmondsza

Top Tweeters in G4:
@gamergeeknews
@startupsbot
@ele9061
@djwarrenyoung
@andrewmorrisuk
@grattonboy
@grattongirl
@ladylisadcantu1
@ene3112
@diversity54

Top Tweeters in G5:
@hal_good
@avinashchoubey
@bookpizzazz
@kevinpetschow
@drcraigfleisher
@ringcentral
@motorious_tv
@bdpatoday
@pabloolmeda
@israel

Top Tweeters in G6:
@karaswisher
@iangertler
@reillyusa
@kerrygorgone
@bulldogreporter
@marketingprofs
@goldengateblond
@clearaction
@glenbeer
@carmax

Top Tweeters in G7:
@b2community
@datafloq
@eweeknews
@technative
@zendesk
@mitsmr
@hirestudios
@technativewire
@clickz
@nhinsight

Top Tweeters in G8:
@skype
@ana_captures
@imrananwar
@lrasquilha
@britishgas
@bof
@stratandbiz
@zara
@netflix
@moviepass

Top Tweeters in G9:
@thekaushalsoni
@globalnewsdepot
@startup_nerd
@mikeschiemer
@bootstrapsbiz
@apollineadiju
@elijahuwas
@kenkchow
@ifrugalfitness
@10dollarstartup

Top Tweeters in G10:
@cxhairs
@grimpeurbros
@jon_her_iri
@cyclocross
@andrewrussel15
@_amanda_panda_
@philiplavoie
@ccvolata
@antoinebenoist_
@brook_watts