#cx, Twitter, 9/13/2020 10:50:07 PM, 235138


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#cx_2020-09-13_14-30-01.xlsx
#cx_2020-09-13_14-30-01.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
September 13, 2020
Short Description:
#cx via NodeXL https://bit.ly/33sYU6u
@forbes
@ricardosgulko
@balaji_sandiego
@ronald_vanloon
@billquiseng
@ssxman2
@hyken
@softclouds
@chidambara09
@bfcxguru

Top hashtags:
#cx
#customerexperience
#ai
#ux
#custexp
#fintech
#innovation
#digitaltransformation
#data

Description:
Description
The graph represents a network of 4,925 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 13 September 2020 at 21:41 UTC.

The requested start date was Sunday, 13 September 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 4-day, 20-hour, 33-minute period from Monday, 07 September 2020 at 12:17 UTC to Saturday, 12 September 2020 at 08:50 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4925
Unique Edges : 5423
Edges With Duplicates : 9736
Total Edges : 15159
Number of Edge Types : 5
Retweet : 3216
MentionsInRetweet : 5238
Mentions : 3987
Tweet : 2540
Replies to : 178
Self-Loops : 2777
Reciprocated Vertex Pair Ratio : 0.0474238075714091
Reciprocated Edge Ratio : 0.090553235908142
Connected Components : 1009
Single-Vertex Connected Components : 616
Maximum Vertices in a Connected Component : 2992
Maximum Edges in a Connected Component : 12090
Maximum Geodesic Distance (Diameter) : 16
Average Geodesic Distance : 5.075313
Graph Density : 0.0003160321145369
Modularity : 0.442407
NodeXL Version : 1.0.1.440
Data Import : The graph represents a network of 4,925 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 13 September 2020 at 21:41 UTC.

The requested start date was Sunday, 13 September 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 7,500.

The tweets in the network were tweeted over the 4-day, 20-hour, 33-minute period from Monday, 07 September 2020 at 12:17 UTC to Saturday, 12 September 2020 at 08:50 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[56] https://thefinancialbrand.com/101882/digital-transformation-banking-covid-advancement-trends/?smedia-twt-jm
[56] -
[38] https://s2.radio.co/s532f0345f/listen
[29] https://community.nasscom.in/communities/it-services/top-usability-testing-tools-to-enrich-your-customers-experiences.html
[28] https://us02web.zoom.us/s/83047206182
[22] https://internetofthingsagenda.techtarget.com/tip/3-NB-IoT-use-cases-bring-advantages-and-challenges
[22] https://www.enterprisetimes.co.uk/2020/09/03/ifs-enhances-cx-solution/
[21] https://www.crm-tech.world/it-strategie/itmx-partnerweeks-crm-cx-ecommerce-lead-management-marketing-automation-projektmanagement-analytics/
[20] https://www.weforum.org/agenda/2020/09/emerging-technologies-reshaping-financial-services/
[17] https://www.icmi.com/resources/2020/thats-our-policy-deregulating-customer-service?_mc=sm_icmi_x_icmi_edt_x_x_sclttw-icmichat20200908n/a&utm_campaign=ICMIchat&utm_medium=bitly&utm_source=ICMIchatReflective

Top URLs in Tweet in G1:
[53] https://thefinancialbrand.com/101882/digital-transformation-banking-covid-advancement-trends/?smedia-twt-jm
[18] https://www.weforum.org/agenda/2020/09/emerging-technologies-reshaping-financial-services/
[16] https://www.visualcapitalist.com/the-world-of-sales-technology/
[15] https://www.visualcapitalist.com/the-growth-of-home-fitness-apps-2020/
[13] https://www.forbes.com/sites/cognitiveworld/2020/09/06/how-american-express-uses-ai-to-enhance-security-interview-with-rajat-jain-global-head-for-identity-and-authentication-strategy-at-american-express/?ss=ai#7e14e938316b
[12] https://www.eglobalis.com/customer-and-employee-criticism-your-leverage-tool-for-growth/
[12] https://www.forbes.com/sites/theyec/2020/09/10/top-three-tips-for-a-great-customer-experience/?utm_content=139619278&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[11] https://www.cmswire.com/customer-experience/how-customer-experience-design-take-a-more-holistic-approach-to-customer-experience/?utm_content=139620280&utm_medium=social&utm_source=twitter&hss_channel=tw-1081234791758946304
[11] https://www.forbes.com/sites/danielnewman/2020/09/01/4-key-customer-experience-metrics-brands-should-be-tracking/?utm_content=139528250&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[10] https://www.forbes.com/sites/louiscolumbus/2020/08/30/why-digital-transformation-always-needs-to-start-with-customers-first/?utm_content=139409951&utm_medium=social&utm_source=twitter&hss_channel=tw-1081234791758946304#2fb3c30a2c61

Top URLs in Tweet in G2:
[11] https://www.enterprisetimes.co.uk/2020/09/03/ifs-enhances-cx-solution/
[8] https://uxindo.com/ux-training-ux-indonesia/ux-training-for-professionals/ux-101-training-ux-indonesia/ux-design-research/
[5] https://content-app.com/?action=leadgen&id=MTk0MyMjIyNodHRwczovL2hpcmluZy50aXBzL0FwcGxlX0NYP3V0bV9zb3VyY2U9UGFpZ2VyJnV0bV9tZWRpdW09UmVmZXJyYWwjIyMjaHR0cHM6Ly9oaXJpbmcudGlwcy9XV0hfUGJISW50cm8
[4] https://www.zendesk.com.mx/customer-experience-trends/?rv_account=a3G1E000001mpBqUAI&rv_member=a4X1E000000E6F1UAK&utm_source=DreamTech&utm_medium=partner&utm_campaign=cx_trends_partners
[4] https://event.on24.com/eventRegistration/EventLobbyServlet?target=reg20.jsp&referrer=&eventid=2549895&sessionid=1&key=C67923840D3F2587DB35FDE47CA96DED®Tag=&sourcepage=register
[4] https://info.m-ize.com/on-demand-field-service-virtual-town-hall-recording?utm_campaign=Field
[4] Service
[4] Town
[4] Hall
[4] https://www.forbes.com/sites/danielnewman/2020/09/01/4-key-customer-experience-metrics-brands-should-be-tracking/?utm_source=twitter&utm_medium=go-social#4faa81577c3b

Top URLs in Tweet in G3:
[38] https://s2.radio.co/s532f0345f/listen
[28] https://us02web.zoom.us/s/83047206182
[16] https://www.icmi.com/resources/2020/thats-our-policy-deregulating-customer-service?_mc=sm_icmi_x_icmi_edt_x_x_sclttw-icmichat20200908n/a&utm_campaign=ICMIchat&utm_medium=bitly&utm_source=ICMIchatReflective
[10] https://cx-journey.com/2020/09/customer-engagement-or-customer-entrapment.html
[8] http://customerservicedaily.com
[8] https://nobelbiz.com/ebook-call-centers-out-experience-centers-in/?utm_source=Twitter&utm_medium=Twitter_Comment&utm_campaign=Influencer_Tag
[5] https://www.linkedin.com/posts/shephyken_live-with-shep-delivering-a-rockstar-customer-activity-6709505503967399936-pM1Q?utm_content=bufferce429&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[5] https://pivotpointsolutions.net/2016/01/19/when-to-implement-an-omni-channel-customer-experience/
[5] https://www.forbes.com/sites/blakemorgan/2020/09/07/how-to-prove-the-roi-of-customer-experience/#6988958067f4
[5] https://tweetedtimes.com/v/8731?s=rgp

Top URLs in Tweet in G4:
[2] https://blog.shiperp.com/mdg-infographic
[2] https://www.brainsell.com/blog/sugarcrm-node-acquisition/
[1] https://theconversation.com/most-innovation-originates-from-customers-not-companies-122663
[1] https://internetofthingsagenda.techtarget.com/tip/3-NB-IoT-use-cases-bring-advantages-and-challenges
[1] https://enterprisersproject.com/article/2020/8/cio-role-how-pandemic-changed
[1] https://www.forbes.com/sites/louiscolumbus/2020/08/30/why-digital-transformation-always-needs-to-start-with-customers-first/
[1] https://www.weforum.org/agenda/2020/09/emerging-technologies-reshaping-financial-services/
[1] https://okt.to/wN5WLI
[1] https://okt.to/ELKXao
[1] https://okt.to/5bxEGN

Top URLs in Tweet in G5:
[10] https://www.linkedin.com/pulse/what-has-brand-got-do-customer-experience-anyway-victoria-taylor/?published=t
[5] https://www.cmswire.com/digital-experience/gregg-shupe-you-cannot-wait-to-grab-hold-of-a-competitive-advantage/
[4] https://www.cmswire.com/customer-experience/how-customer-experience-design-take-a-more-holistic-approach-to-customer-experience/
[3] https://contactcenterhub.es/recuperacion-del-servicio-al-cliente-en-situaciones-inesperadas-2020-02-28214/
[3] https://www.forbes.com/sites/forbesagencycouncil/2020/08/07/seven-ways-design-thinking-enhances-customer-experience/
[3] https://www.cmswire.com/customer-experience/how-customer-experience-design-take-a-more-holistic-approach-to-customer-experience/?utm_source=twitter&utm_medium=social&utm_campaign=cm&utm_content=addthis_share:+Customer%2520Experience%2520Design%2520for%2520Better%2520Customer%2520Experience#.X1pszAvSKSk.twitter
[3] https://www.cmswire.com/digital-workplace/the-forces-shaping-the-digital-workplace/
[3] https://www.youtube.com/watch?v=rCafpJ9FVoI

[3] https://www.cmswire.com/customer-experience/6-personalization-tips-for-a-better-customer-experience/
[2] https://www.economiadigital.es/tecnologia-y-tendencias/la-firma-malaguena-que-quiere-revolucionar-la-experiencia-gaming_20093461_102.html

Top URLs in Tweet in G6:
[6] https://www.pipelinepub.com/info/marketing/editorial-pitches.php?m=12
[6] https://www.pipelinepub.com/232
[4] https://www.linkedin.com/signup/cold-join?session_redirect=https%3A%2F%2Fwww%2Elinkedin%2Ecom%2Ffeed%2Fupdate%2Furn%3Ali%3Aactivity%3A6709059246803230720
[3] https://www.ibm.com/blogs/cloud-computing/2018/10/29/future-customer-experience-ai/?cm_mmc=OSocial_Twitter-_-Hybrid+Cloud_Digital+Business+Automation-_-WW_WW-_-Influencer+Blog+4+-+Twitter&cm_mmca1=000020LI&cm_mmca2=10005060
[3] -
[3] https://na.transcom.com/en/careers-na
[3] https://www.linkedin.com/pulse/bpos-embrace-transparency-learning-new-normal-mark-hillary-em-/
[2] https://www.pipelinepub.com/232/2251
[2] https://www.mytotalretail.com/article/retail-recovery-will-require-a-revolution-in-curated-data/
[2] https://it-online.co.za/2020/09/10/as-2020-draws-to-a-close-whats-next-for-banks/

Top URLs in Tweet in G7:
[6] https://www.hgsdigital.com/blogs/accelerating-ai-during-covid-getting-more-bang-your-bots-0?utm_campaign=AI
[6] for
[5] https://www.elementsolutions.com/devops-and-cloud-a-dynamic-duo-to-accelerate-your-business-performance-white-paper?utm_source=twitter&utm_medium=social&utm_campaign=devops
[5] chatbots&utm_medium=social&utm_source=Twitter
[4] http://ow.ly/R71n50Bkhk7
[3] https://www.elementsolutions.com/blogs/create-delightful-customer-experiences-through-social-customer-engagement
[3] https://www.valdostadailytimes.com/news/business/replicant-world-s-first-autonomous-contact-center-raises-27-million-from-norwest-venture-partners-to/article_5c6d04a1-6643-5079-b9ec-4f37176fffff.html
[3] https://smallbiztrends.com/2020/09/mobile-technology-and-todays-consumer-infographic.html
[3] http://ow.ly/gzZm50BmzFB
[3] http://www.liveweb.io/

Top URLs in Tweet in G8:
[5] https://www.cxotalk.com/episode/ceo-perspectives-ecommerce-transformation-ftd
[5] https://news.europawire.eu/mono-solutions-and-ecwid-partner-for-the-seamless-delivery-of-websites-with-e-commerce-for-small-businesses-7544515543/eu-press-release/2020/09/08/13/54/46/81577/
[3] https://futurumresearch.com/futurum-tech-podcast/unified-commerce-is-the-future-of-retail/?utm_content=buffer3dd70&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://eprretailnews.com/2020/09/08/ecwid-e-commerce-integrated-into-mono-platform/
[2] https://thesixfivesummit.com/session/helping-customers-navigate-difficult-times/?utm_content=bufferc0736&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://futurumresearch.com/4-key-customer-experience-metrics-brands-should-be-tracking/?utm_content=buffercfc7c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://www.sapappcenter.com/en/product/display-0000006561_live_v1/OMS-Order-Management-and-POS-Solution?source=socialad-DxSD4S-GL-2020824
[2] https://futurumresearch.com/futurum-tech-podcast/unified-commerce-is-the-future-of-retail/
[2] https://www.cxotalk.com/video/experience-management-customer-experience-sap-wsj
[2] https://tickets.dmexco.com/cgi-bin/fmkm_visit/lib/pub/tt.cgi/Redeem_voucher_ticket_reservation.html?oid=23947&lang=2&ticket=g_u_e_s_t&voucher_code=17IJOZ#/

Top URLs in Tweet in G9:
[3] https://www.wootric.com/blog/cx-operations-manager-do-you-need-one/?utm_content=buffere6b71&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] http://dlvr.it/Rg8z2c
[2] http://dlvr.it/RgMpVQ
[2] http://dlvr.it/RgQGcZ
[2] http://dlvr.it/Rg7jZC
[2] http://dlvr.it/RgHXdf
[2] http://dlvr.it/RgHhrm
[2] https://www.customerbliss.com/podcasts/customer-experience-leadership-in-the-department-of-veterans-affairs/
[2] https://offers.hubspot.com/customer-feedback?utm_content=buffer8bd37&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://info.wootric.com/cx-roundup-us-customer-experience-index-2020-feature-teams-or-component-teams-more?ecid=ACsprvv57H9udSb3bczU0cZ7xZ8zfiw1xVo0LawMe_7twlq1tNhlj_7jINz30aCp5U8gln_UIP0P&_hsmi=94277237&_hsenc=p2ANqtz-9EKZdP9CK0JhhviKl4NgiHEteSSRFE9d6RucjUZN7zVevV4pvmNxLRLigN3NXJxEKmPEsEowjRVqbCGHlEj4KxcEN4vlG0IzipJCj3R7ipaXc-I8E&utm_content=buffer0c20c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G10:
[25] https://community.nasscom.in/communities/it-services/top-usability-testing-tools-to-enrich-your-customers-experiences.html
[5] https://venturebeat.com/2020/09/09/how-ai-is-impacting-customer-experience-in-fintech-vb-live/
[4] https://attendee.gotowebinar.com/register/8961063055773573646?source=Twitter
[3] https://www.creativevirtual.com/the-chatbot-virtual-agent-experts-have-spoken-experience-matters/?utm_content=139507642&utm_medium=social&utm_source=twitter&hss_channel=tw-195755873
[3] https://pymnts.com/
[2] https://www.engati.com/whatsapp-chatbot?utm_source=linkedin-page&utm_medium=social-blast&utm_campaign=whatsapp
[2] https://open.spotify.com/episode/3xpZek3DFFUUsExpEFCOMx?si=RRTP1VnZQlWLx7kktQdVdg
[2] https://www.d4t4solutions.com/company-information/events/data-driven-transformation-webcast-series/?CID=2020-collateral-promo&PLA=twitter&CRE=think-differently&TYPE=tweet
[2] https://finance.yahoo.com/news/chinas-central-bank-digital-currency-093000174.html?guccounter=1&guce_referrer=aHR0cHM6Ly93d3cuZ29vZ2xlLmNvbS8&guce_referrer_sig=AQAAAJz92FkO4gOz_ki-AJDFVz7G44g6lkRGjr0yLMoWuqeM29JMbE8c7dA1UbnZL5J2Wenu_5jb78ijGeRBJ5BO3EOXgjOVejz1-6YuiRD7OUIGvIrIZZMVIyGjdYZ48NyDRhUwTVuQPxIYwSzJhWajGSh1H_HBPG2Ftl3_jEYotclc
[2] https://www.pymnts.com/digital-onboarding/2020/hsbc-enlists-biometrics-provider-mitek-international-onboarding-app/

Top Domains
Top Domains in Tweet in Entire Graph:
[226] twitter.com
[216] forbes.com
[211] linkedin.com
[188] pivotpointsolutions.net
[139] okt.to
[126] cmswire.com
[119] dy.si
[79] customerthink.com
[68] co.uk
[66] mycustomer.com

Top Domains in Tweet in G1:
[94] forbes.com
[54] thefinancialbrand.com
[50] mycustomer.com
[46] beyondphilosophy.com
[42] visualcapitalist.com
[26] cmswire.com
[24] finextra.com
[19] weforum.org
[16] eglobalis.com
[15] mopinion.com

Top Domains in Tweet in G2:
[101] linkedin.com
[42] okt.to
[39] mopinion.com
[31] twitter.com
[23] forbes.com
[21] co.uk
[17] customerthink.com
[16] dy.si
[16] interaction-design.org
[13] youtube.com

Top Domains in Tweet in G3:
[188] pivotpointsolutions.net
[108] twitter.com
[38] radio.co
[37] cx-journey.com
[36] zoom.us
[35] forbes.com
[25] customerthink.com
[20] postbeyond.com
[20] icmi.com
[18] dy.si

Top Domains in Tweet in G4:
[51] okt.to
[2] shiperp.com
[2] brainsell.com
[2] linkedin.com
[1] theconversation.com
[1] techtarget.com
[1] enterprisersproject.com
[1] forbes.com
[1] weforum.org
[1] elsevier.com

Top Domains in Tweet in G5:
[33] cmswire.com
[19] linkedin.com
[7] forbes.com
[5] contactcenterhub.es
[5] dxsummit.com
[5] espire.com
[4] asociaciondec.org
[4] twitter.com
[3] customerthink.com
[3] reworked.co

Top Domains in Tweet in G6:
[38] karlsmith.info
[29] paradigm-interactions.com
[18] dy.si
[15] linkedin.com
[14] pipelinepub.com
[11] karlsmith.work
[8] okt.to
[7] 8x8.com
[6] medium.com
[5] vitria.com

Top Domains in Tweet in G7:
[9] ow.ly
[8] elementsolutions.com
[8] co.uk
[6] hgsdigital.com
[5] linkedin.com
[3] valdostadailytimes.com
[3] youtube.com
[3] twitter.com
[3] smallbiztrends.com
[3] liveweb.io

Top Domains in Tweet in G8:
[12] dy.si
[9] futurumresearch.com
[9] valantic.com
[8] cxotalk.com
[5] sap.com
[5] europawire.eu
[4] twitter.com
[3] thesixfivesummit.com
[3] gotowebinar.com
[3] eprretailnews.com

Top Domains in Tweet in G9:
[51] dlvr.it
[11] wootric.com
[5] customerbliss.com
[4] butterflypublisher.com
[2] zdnet.com
[2] hubspot.com
[2] esgsuccess.com
[2] reviewtrackers.com
[1] thesocialmediahat.com
[1] brandwatch.com

Top Domains in Tweet in G10:
[25] nasscom.in
[10] mopinion.com
[9] creativevirtual.com
[7] engati.com
[6] twitter.com
[6] pymnts.com
[5] venturebeat.com
[4] forbes.com
[4] gotowebinar.com
[4] sentientmachines.tech

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[5881] cx
[1312] customerexperience
[880] ai
[459] ux
[438] custexp
[401] fintech
[399] innovation
[389] digitaltransformation
[375] data
[361] customerservice



Top Hashtags in Tweet in G1:
[773] cx
[355] ai
[284] fintech
[238] customerexperience
[158] iot
[156] technology
[146] machinelearning
[129] banking
[126] bigdata
[122] innovation

Top Hashtags in Tweet in G2:
[956] cx
[240] customerexperience
[77] customerservice
[70] ux
[57] contactcenter
[56] ai
[48] custserv
[33] marketing
[32] retail
[30] digitaltransformation

Top Hashtags in Tweet in G3:
[1140] cx
[285] custexp
[204] customerexperience
[189] cxm
[110] custserv
[79] icmichat
[79] cxnutsnbolts
[76] customerservice
[55] marketing
[53] contactcenter

Top Hashtags in Tweet in G4:
[178] cx
[111] tech
[108] robotics
[104] digital
[102] industry40
[101] technology
[100] mi
[43] ai
[25] sugarcrm
[20] data

Top Hashtags in Tweet in G5:
[147] cx
[72] customerexperience
[26] experienciadecliente
[21] customerexperiencemanagement
[19] ux
[16] designthinking
[15] ai
[13] marketing
[12] digitalworkplace
[11] dxs20

Top Hashtags in Tweet in G6:
[231] cx
[128] ai
[122] ux
[117] iot
[113] digitaltransformation
[86] businessagility
[55] blockchain
[53] futurist
[50] futureofwork
[39] thingcoin

Top Hashtags in Tweet in G7:
[93] cx
[39] customerexperience
[28] contactcenter
[24] ai
[21] cctr
[21] customerservice
[20] devops
[19] contactcentre
[18] ccaas
[16] cloud

Top Hashtags in Tweet in G8:
[102] cx
[17] cxotalk
[15] ecommerce
[14] ai
[12] machinelearning
[12] ceo
[12] idgtechtalk
[11] sixfivesummit
[10] customerexperience
[9] digitaltransformation

Top Hashtags in Tweet in G9:
[112] cx
[59] customerexperience
[5] cxops
[4] leadership
[4] customersuccess
[4] backtoescool
[4] innovación
[4] cpg
[3] b2b2c
[3] management

Top Hashtags in Tweet in G10:
[125] cx
[49] ai
[41] customerexperience
[37] ux
[26] qa
[25] softwaretesting
[25] coding
[21] fintech
[15] finserv
[11] chatbot

Top Words
Top Words in Tweet in Entire Graph:
[5880] #cx
[1879] customer
[1312] #customerexperience
[1075] experience
[880] #ai
[739] more
[671] customers
[459] learn
[459] #ux
[440] digital

Top Words in Tweet in G1:
[773] #cx
[355] #ai
[284] #fintech
[238] #customerexperience
[173] customer
[158] #iot
[156] #technology
[155] digital
[146] #machinelearning
[132] banking

Top Words in Tweet in G2:
[955] #cx
[309] customer
[240] #customerexperience
[187] experience
[118] more
[109] customers
[97] learn
[89] cx
[83] gt
[77] #customerservice

Top Words in Tweet in G3:
[1140] #cx
[478] customer
[285] #custexp
[220] experience
[204] #customerexperience
[191] customers
[189] #cxm
[127] join
[110] #custserv
[101] more

Top Words in Tweet in G4:
[178] #cx
[111] #tech
[111] ronald_vanloon
[108] #robotics
[105] future
[104] #digital
[102] #industry40
[101] #technology
[101] digitaltrends
[100] restaurants

Top Words in Tweet in G5:
[147] #cx
[72] #customerexperience
[58] customer
[51] experience
[26] #experienciadecliente
[26] cmswire
[24] read
[21] #customerexperiencemanagement
[19] digital
[19] #ux

Top Words in Tweet in G6:
[231] #cx
[128] #ai
[122] #ux
[117] #iot
[113] #digitaltransformation
[86] #businessagility
[67] ubinetus
[55] #blockchain
[54] userexperienceu
[53] #futurist

Top Words in Tweet in G7:
[93] #cx
[60] customer
[39] #customerexperience
[28] cloud
[28] #contactcenter
[25] cx
[24] #ai
[23] experience
[23] contact
[21] leverage

Top Words in Tweet in G8:
[102] #cx
[50] customer
[38] sap
[34] experience
[21] more
[21] commerce
[20] rtarkoff
[19] shellykramer
[18] charliecole
[17] oracle

Top Words in Tweet in G9:
[112] #cx
[59] #customerexperience
[46] customer
[21] experience
[13] wootric
[12] customers
[12] cx
[10] service
[9] latest
[9] success

Top Words in Tweet in G10:
[125] #cx
[49] #ai
[41] #customerexperience
[37] #ux
[29] tools
[26] better
[26] #qa
[25] cigniti
[25] #softwaretesting
[25] #coding

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[658] customer,experience
[347] #cx,#customerexperience
[282] #customerexperience,#cx
[270] #custexp,#cx
[193] #ux,#cx
[190] customer,service
[188] #cxm,#custexp
[171] learn,more
[149] digital,transformation
[139] #technology,#cx

Top Word Pairs in Tweet in G1:
[109] digital,transformation
[86] #python,#rstats
[85] #fintech,#cx
[73] next,generation
[73] generation,#fintech
[73] #cx,involve
[67] #bigdata,#analytics
[66] #analytics,#datascience
[62] #banking,#fintech
[62] transformation,success

Top Word Pairs in Tweet in G2:
[121] customer,experience
[94] #cx,#customerexperience
[63] #customerexperience,#cx
[35] learn,more
[35] #ux,#cx
[35] gt,gt
[28] customer,service
[28] gt,#cx
[22] #cx,#customerservice
[21] #customerexperience,#customerservice

Top Word Pairs in Tweet in G3:
[229] #custexp,#cx
[188] #cxm,#custexp
[157] customer,experience
[50] customer,service
[50] putting,customer
[49] customer,#cx
[48] gt,gt
[48] topic,putting
[47] 8pm,eat
[46] invite,join

Top Word Pairs in Tweet in G4:
[102] #industry40,#tech
[100] future,restaurants
[100] restaurants,dahirinsaat
[100] dahirinsaat,digitaltrends
[100] #mi,#digital
[100] #digital,#robotics
[100] #robotics,#industry40
[99] #tech,#technology
[98] #technology,#cx
[97] digitaltrends,#mi

Top Word Pairs in Tweet in G5:
[41] customer,experience
[28] #cx,#customerexperience
[16] #customerexperience,#cx
[13] #customerexperiencemanagement,#experienciadecliente
[10] #customerexperience,#customerexperiencemanagement
[10] #ux,#cx
[10] brand,customer
[10] experience,anyway
[10] anyway,read
[10] read,#cx

Top Word Pairs in Tweet in G6:
[59] #ux,#iot
[56] #cx,#ux
[53] #iot,#ai
[53] #ai,#futurist
[46] #ux,#cx
[38] #businessagility,#cx
[38] #futureofwork,ubinetus
[38] ubinetus,interactionsinc
[38] interactionsinc,#thingcoin
[38] #thingcoin,#blockchain

Top Word Pairs in Tweet in G7:
[20] leverage,#devops
[20] #devops,build
[20] build,deploy
[20] deploy,applications
[20] applications,multi
[20] multi,cloud
[20] cloud,environments
[20] environments,speed
[20] speed,accelerate
[20] accelerate,customer

Top Word Pairs in Tweet in G8:
[27] customer,experience
[12] charliecole,#ceo
[12] #ceo,ftdflowers
[11] rtarkoff,shares
[11] maria,morais
[10] #ai,#machinelearning
[9] see,#ai
[9] #machinelearning,play
[9] play,role
[9] role,#cx

Top Word Pairs in Tweet in G9:
[55] #cx,#customerexperience
[14] customer,experience
[5] customer,success
[5] excerpt,live
[5] operations,manager
[5] adaptación,estratégica
[5] deliver,meaningful
[4] during,pandemic
[4] customer,support
[4] live,briansolis

Top Word Pairs in Tweet in G10:
[26] better,#cx
[25] #ux,tools
[25] tools,better
[25] #cx,cigniti
[25] cigniti,#softwaretesting
[25] #softwaretesting,#coding
[25] #coding,#customerexperience
[25] #customerexperience,#qa
[24] achyutaghosh,#ux
[24] #qa,#ana

Top Replied-To
Top Replied-To in Entire Graph:
@sugarcrm
@betadigitalltd
@ndytg
@stephaniethum
@callcentericmi
@genedelibero
@jtwatkin
@mycustomer
@susanhash

Top Replied-To in G1:
@betadigitalltd
@mycustomer
@ianljones98
@jimmarous
@bfcxguru
@zendesk
@susanhash
@callcentericmi
@capterra

Top Replied-To in G3:
@ndytg
@stephaniethum
@theccdoctor
@jtwatkin
@apple
@alhopper_
@ccpipeline
@srgreenhaus
@callcentericmi
@ricardosgulko

Top Replied-To in G4:
@sugarcrm

Top Replied-To in G5:
@patriciamerch10

Top Replied-To in G6:
@contactbabel

Top Replied-To in G7:
@ujetco

Top Replied-To in G8:
@genedelibero
@digitalsecarch
@timwilson1000
@arsalanakhan
@idgtechtalk
@mdkail

Top Replied-To in G9:
@briansolis
@lotusevangelist

Top Replied-To in G10:
@tanaytandan
@rbc

Top Mentioned
Top Mentioned in Entire Graph:
@ume_kyd
@ronald_vanloon
@forbes
@digitaltrends
@dahirinsaat
@enricomolinari
@ricardosgulko
@annettefranz
@stephaniethum
@xbond49

Top Mentioned in G1:
@forbes
@ricardosgulko
@enricomolinari
@xbond49
@jimmarous
@deeplearn007
@omkar_raii
@startup_inside_
@adamdanyal
@pinakilaskar

Top Mentioned in G2:
@fayaz_shadman
@truthdrivenlife
@pereion
@adobepartner
@catchpoint
@2ring4uc
@opencitiesinc

Top Mentioned in G3:
@annettefranz
@stephaniethum
@kiruthulucy
@hyken
@katenasser
@ijgolding
@forbes
@customerthink
@chiprbell
@callcentericmi

Top Mentioned in G4:
@ronald_vanloon
@digitaltrends
@dahirinsaat
@micahsolomon
@nodeio
@catherineadenle
@enricomolinari
@ndtv
@sugarcrm
@sugarclint

Top Mentioned in G5:
@cmswire
@asociacion_dec
@sitecore
@domnicastro
@victoriatayluk
@konabosinc
@rackspace
@cylogy
@forbes
@myshar0na

Top Mentioned in G6:
@ubinetus
@userexperienceu
@interactionsinc
@8x8
@triciaemorris
@motorcycletwitt
@mikequindazzi
@worldtrendsinfo
@forbes
@ventanaresearch

Top Mentioned in G7:
@ujetco
@maintel
@hgsdigital
@evankirstel
@googlecloud
@granniswill
@livewebio
@vasilitriant
@five9
@telexplainer

Top Mentioned in G8:
@rtarkoff
@shellykramer
@sap
@oracle
@charliecole
@ftdflowers
@danielnewmanuv
@digitalsecarch
@futurumpodcast
@proflowers

Top Mentioned in G9:
@wootric
@cxupdate
@briansolis
@microsoft
@agorapulse
@jeannebliss
@smartkarrot
@klausapp
@hubspot
@nikkielizdemere

Top Mentioned in G10:
@cigniti
@achyutaghosh
@ralexjimenez
@hsbc
@getengati
@ciostraighttalk
@daviddoughty
@ally
@barclays
@bradesco

Top Tweeters
Top Tweeters in Entire Graph:
@airtel_presence
@vodafonein
@sectest9
@btcare
@applesupport
@british_airways
@quibellpaul
@united
@chidambara09
@indiegametrends

Top Tweeters in G1:
@sectest9
@cybersec_feeds
@aaroncuddeback
@deejayiwan
@lorimoreno
@itknowingness
@taieb_bot
@xaelbot
@optioneerjm
@santchiweb

Top Tweeters in G2:
@truthdrivenlife
@stanleyepstein
@dogetalist
@logz05
@justyvette
@travellersoul76
@micadam
@dd_nana_
@berrakbiz
@mercymkushi

Top Tweeters in G3:
@applesupport
@united
@delta
@gedespi
@buffer
@trippbraden
@gezgintrk
@tweetinggoddess
@onang_pribadi
@wsj

Top Tweeters in G4:
@ndtv
@bot_innovation
@machinelearnflx
@mashable
@dataaugmented
@walfredocarlos
@metropulseusa
@digitaltrends
@preciso_com
@tachouhoner

Top Tweeters in G5:
@designthinkbot
@digitaljournal
@economiaed_
@nvsdata
@hosteltur
@cmswire
@teamofindore
@sprintbaseb
@alicantemkt
@eoi

Top Tweeters in G6:
@chidambara09
@markhillary
@ml_tweet_bot
@pakay20
@lucasoft_co_uk
@iot_technojeder
@iottogether
@kevin_craine
@jaychance5
@worldtrendsinfo

Top Tweeters in G7:
@evankirstel
@rosenchild
@zephyrzap
@newsneus
@coyoton46
@mariadeliasofia
@bcstrat
@beemrajbhagwan5
@kishoreprabhala
@smallbiztrends

Top Tweeters in G8:
@eprnetwork
@shellykramer
@tommytrc
@arsalanakhan
@mistygirlph
@machine_ml
@pitrko
@thenroteaux
@martymcpadden
@shyamvaran

Top Tweeters in G9:
@zdnet
@nikkielizdemere
@mike_allton
@askaaronlee
@hubspot
@mosleyjoseph
@marketingprofs
@agorapulse
@taizun_tapia
@kdhungerford

Top Tweeters in G10:
@quibellpaul
@femtech_
@tvsnext
@codegnuts
@bradesco
@womencodersbot
@mariuskarma
@paolettacapo
@venturebeat
@daviddoughty