#cx, Twitter, 7/12/2020 1:56:30 AM, 230514


FAQ | Problem?

#cx_2020-07-11_17-33-00.xlsx
#cx_2020-07-11_17-33-00.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
July 12, 2020
Short Description:
#cx via NodeXL https://bit.ly/2OgRfRM
@enricomolinari
@forbes
@hyken
@ronald_vanloon
@stephaniethum
@softclouds
@ume_kyd
@evankirstel
@annettefranz
@chidambara09

Top hashtags:
#cx
#customerexperience
#ai
#marketing
#iot
#data
#fintech
#ux
#custserv
#bigdata

Description:
Description
The graph represents a network of 3,795 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 12 July 2020 at 00:35 UTC.

The requested start date was Sunday, 12 July 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 4-hour, 44-minute period from Wednesday, 08 July 2020 at 11:25 UTC to Saturday, 11 July 2020 at 16:10 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3795
Unique Edges : 3684
Edges With Duplicates : 6729
Total Edges : 10413
Number of Edge Types : 5
Retweet : 2254
MentionsInRetweet : 3424
Tweet : 1761
Mentions : 2893
Replies to : 81
Self-Loops : 1886
Reciprocated Vertex Pair Ratio : 0.0514676316847608
Reciprocated Edge Ratio : 0.0978967495219885
Connected Components : 863
Single-Vertex Connected Components : 528
Maximum Vertices in a Connected Component : 2201
Maximum Edges in a Connected Component : 7996
Maximum Geodesic Distance (Diameter) : 15
Average Geodesic Distance : 4.960773
Graph Density : 0.000363239092582908
Modularity : 0.455026
NodeXL Version : 1.0.1.437
Data Import : The graph represents a network of 3,795 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 12 July 2020 at 00:35 UTC.

The requested start date was Sunday, 12 July 2020 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 4-hour, 44-minute period from Wednesday, 08 July 2020 at 11:25 UTC to Saturday, 11 July 2020 at 16:10 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[52] -
[32] https://www.bankinghub.eu/innovation-digital/retail-banking-business-models
[30] https://twitter.com/smith_adira
[25] https://s2.radio.co/s532f0345f/listen
[25] https://www.xcubelabs.com/lp/internet-of-things-iot-webinar/?src=Twitter
[22] https://asociaciondec.org/eventos/premios/premios-2020/
[21] https://beyondphilosophy.com/blog/
[21] https://constellationr.zoom.us/meeting/register/tJMldemorDssGdcIdtV6XNF-oXn41t8CHUxK
[19] July
[17] https://bit.ly/2VQuqbV

Top URLs in Tweet in G1:
[7] https://blog.m-ize.com/blog/optimize-your-service-contract-operations-increase-your-service-contract-revenue?utm_campaign=SSN
[7] Webinar
[7] July
[6] https://thetaylorreachgroup.com/resources/research-report-covid-19-impact-on-contact-centers/
[5] http://bit.ly/youtube-uxindo
[5] https://mopinion.com/cx-top-5-youtube-videos/?utm_content=buffer11d5c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[5] https://mopinion.com/cx-top-5-youtube-videos/?utm_content=buffer86dbb&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[4] https://www.enterprisetimes.co.uk/2020/06/23/pega-discovers-lessons-from-the-pandemic/
[4] https://bit.ly/38t6LDl
[4] http://www.irishcycles.com/

Top URLs in Tweet in G2:
[11] https://medium.com/@Unfoldlabs/ai-driven-personalization-6dc9c47c1418?utm_content=134125378&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[7] https://internationalbanker.com/banking/how-ai-is-changing-customer-experience/
[6] https://www.intelligentcio.com/eu/2020/07/08/the-race-to-customer-leadership-in-retail-digital-transformation/?utm_content=134076549&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[6] https://hubs.ly/H0shTJt0
[6] https://www.bankinghub.eu/innovation-digital/retail-banking-business-models
[5] https://www.datasciencecentral.com/profiles/blogs/perks-of-using-iot-in-the-hospitality-sector
[4] https://www.analyticsinsight.net/improved-data-strategy-offers-best-customer-experiences/?utm_content=134156519&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[3] https://ideas.ted.com/want-to-get-and-stay-employed-through-2030-10-jobs-to-consider/?utm_content=134075785&utm_medium=social&utm_source=twitter&hss_channel=tw-17392332
[3] https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=230230
[3] https://bit.ly/2VQuqbV

Top URLs in Tweet in G3:
[25] https://s2.radio.co/s532f0345f/listen
[15] https://beyondphilosophy.com/blog/
[12] https://www.engati.com/cx-community
[10] https://www.icmi.com/resources/2020/wise-counsel-helping-employees-overcome-personal-challenges?_mc=sm_icmi_x_icmi_edt_x_x_sclttw-icmichat20200707n/a&utm_campaign=ICMIchat&utm_medium=bitly&utm_source=ICMIchatReflective
[7] https://airkit.zoom.us/webinar/register/4915936648621/WN_K8HCt3TNTcCgEPcAg1tc4A
[5] http://customerservicedaily.com
[5] https://www.eglobalis.com/customer-experience-fundamentals-of-organizational-and-human-adaptiveness/
[4] https://www.icmi.com/resources/2020/wise-counsel-helping-employees-overcome-personal-challenges?_mc=sm_icmi_x_icmi_edt_x_x_sclttw-icmichat20200707n/a&utm_campaign=ICMIchat&utm_medium=bitly&utm_source=ICMIchatQuotes
[4] https://bit.ly/324QDqi
[4] https://usersnap.com/blog/quotes-on-customer-experience/

Top URLs in Tweet in G4:
[14] https://bit.ly/2VQuqbV
[4] https://www.cmswire.com/customer-experience/how-machine-learning-improves-customer-experience-and-increases-revenue/
[4] https://www.cmswire.com/digital-marketing/marketers-escape-the-vicious-cycle-of-poor-consumer-data-practices/
[4] https://www.cmswire.com/customer-experience/the-continued-evolution-of-the-customer-experience-stack/
[4] https://www.cmswire.com/digital-experience/customer-data-platforms-bring-omnichannel-choreography-within-reach/
[4] https://www.cmswire.com/customer-experience/how-financial-institutions-can-shift-from-product-pushers-to-relationship-builders/
[3] https://www.cmswire.com/customer-experience/dont-fumble-your-customers-moments-of-truth/
[3] https://www.cmswire.com/customer-experience/focus-on-customer-experience-first-and-the-metrics-will-follow/
[1] https://www.amazon.com/gp/product/B08BR8YYBD/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=B08BR8YYBD&linkCode=as2&tag=kirkdborne-20&linkId=589bb5f8c56cca06754a4ae2ae4f9580
[1] https://www.amazon.com/gp/product/0470650931/ref=as_li_tl?ie=UTF8&camp=1789&creative=9325&creativeASIN=0470650931&linkCode=as2&tag=kirkdborne-20&linkId=b877bf2f47036567abbb214f6bd2fbcd

Top URLs in Tweet in G5:
[25] https://www.xcubelabs.com/lp/internet-of-things-iot-webinar/?src=Twitter
[3] https://www.business2community.com/marketing-automation/how-to-make-marketing-automation-and-personalization-work-together-02325148
[2] https://www.cmswire.com/digital-marketing/is-selling-the-best-use-of-marketing-emails/%E2%80%9CA
[2] https://www.analyticsinsight.net/top-data-analytics-trends-will-rule-next-decade/
[2] https://bit.ly/2WbMzRJ
[1] http://paradigm-interactions.com/paradigm-interactions-creates-decision-point-ai/?utm_source=ReviveOldPost&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://paradigm-interactions.com/ubinet-twin-ai-blockchain-with-mutating-security-algorithm/?utm_source=ReviveOldPost&utm_medium=social&utm_campaign=ReviveOldPost
[1] http://paradigm-interactions.com/ubinet-smartliving-platform-rollout-put-back-to-2030/?utm_source=ReviveOldPost&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://paradigm-interactions.com/core-character-traits-of-a-true-leader/?utm_source=ReviveOldPost&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://paradigm-interactions.com/market-entry-and-capability-building/?utm_source=ReviveOldPost&utm_medium=social&utm_campaign=ReviveOldPost

Top URLs in Tweet in G6:
[22] https://www.bankinghub.eu/innovation-digital/retail-banking-business-models
[4] https://makethingsfinn.com/resources/blog/research-forrester-autonomous-payment-finance
[2] https://twitter.com/christianrenard/status/1281142082598514691
[2] https://newsroom.accenture.com/news/accenture-completes-acquisition-of-maihiro.htm?c=acn_glb_intelligentplattwitter_11139789&n=smc_0220&src=intelligent+platform+services+%E2%80%93+sap_twitter_100001128497327&linkId=100000010582758
[2] https://postfunnel.com/3-building-blocks-superior-customer-experience-strategy/
[2] https://buff.ly/3f6Dxg8
[1] https://www.bcg.com/publications/2020/why-do-most-business-ecosystems-fail.aspx
[1] https://go.forrester.com/blogs/go-beyond-surveys-in-cx-learn-from-two-practitioners-experiences/
[1] https://bit.ly/31EHlBg
[1] https://blog.beaconstac.com/2019/12/qr-code-statistics/#Chapter-2:-QR-Code-payments-

Top URLs in Tweet in G7:
[2] https://tinyurl.com/y7898wn9
[2] http://ow.ly/X0td30qWVBt
[2] https://www.fedscoop.com/veterans-affairs-digital-transformation-b3-group/
[2] https://hubs.ly/H0scq8S0
[2] https://www.odigo.com/how-is-innovative-tech-enhancing-customer-experience-and-reinventing-the-insurance-industry/?utm_source=twitter&utm_medium=social&utm_content=dcx_countryorganic_none_landingpage_none&utm_campaign=corporate_cxinsurancewp
[1] https://twitter.com/challngeamerica/status/1278825852160086017
[1] https://tinyurl.com/y8xemjt4
[1] http://ow.ly/QdSr30qWqDA
[1] http://ow.ly/EAus30qVMVa
[1] http://share.postbeyond.com/chb23

Top URLs in Tweet in G8:
[8] https://www.creativevirtual.com/virtual-agents-in-2020-usage-spikes-and-the-banking-sector/?utm_content=134255200&utm_medium=social&utm_source=twitter&hss_channel=tw-195755873
[4] https://www.pipelinepub.com/229/2179
[4] https://bddy.me/2W0vp9z
[3] https://webbiquity.com/cool-web-tools/the-10-best-customer-service-and-customer-engagement-platforms/
[3] https://www.brianthomas.me/blog/entry/ensuring-success-in-your-self-service-strategy?utm_content=bufferc4ba1&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[3] https://lnkd.in/gRY3uY7
[3] https://bddy.me/38Dl741
[3] https://comarketing-news.fr/quest-ce-que-le-wismo-et-comment-y-faire-face/
[2] https://www.brianthomas.me/blog/entry/developing-a-customer-experience-strategy?utm_content=buffer52542&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://opsmatters.com/organisations/freshworks

Top URLs in Tweet in G9:
[3] https://www.askdangalante.com/post/187756739551/5-key-ideas-from-digital-marketing-world-forum
[3] https://www.clickz.com/8-approaches-to-creating-digital-content-to-improve-cx/261956/
[3] https://www.treasuredata.com/resources/sharp-turns-ahead/?utm_source=twitter&utm_medium=social&utm_campaign=2020.07-resources&utm_content=&utm_term=
[2] https://app.quuu.co/r/peeLA
[2] https://buff.ly/3iI10WW
[1] https://dy.si/Kt5yG
[1] https://www.cmswire.com/digital-marketing/how-to-increase-customer-lifetime-value/
[1] https://www.askdangalante.com/post/189211819951/search-engine-marketing-trends-from-smx-east
[1] https://www.askdangalante.com/post/622371079937261568/social-networks-use-e-commerce-shops-for-new
[1] https://www.askdangalante.com/post/190950808396/what-i-learned-from-working-in-field-sales-in-nyc

Top URLs in Tweet in G10:
[9] https://community.nasscom.in/communities/covid-19/simple-solutions-to-save-your-phone-expenses-with-cloud-contact-center.html
[2] http://ow.ly/KWf350AeUwb
[2] https://www.tipsographic.com/intuitive-free-design-thinking-templates-excel-ux-design-google-sheets-free-ux-mapping/
[2] https://nodexlgraphgallery.org/Pages/Graph.aspx?graphID=230248
[1] https://allianceofchannelwomen.org/blog/defining-and-leaning-into-the-experience-to-win-and-retain-clients
[1] https://www.tipsographic.com/user-experience-empathy-map-template-excel-empathy-mapping-google-sheets-ux-template-free/
[1] https://www.tipsographic.com/customer-experience-customer-journey-map-template-excel-customer-journey-mapping-google-sheets-cx-template-free/
[1] https://www.linkedin.com/slink?code=gdsmeXC

Top Domains
Top Domains in Tweet in Entire Graph:
[228] bit.ly
[167] twitter.com
[132] okt.to
[100] linkedin.com
[79] forbes.com
[76] ow.ly
[70] beyondphilosophy.com
[64] buff.ly
[53] hubs.ly
[47] cmswire.com

Top Domains in Tweet in G1:
[67] bit.ly
[46] linkedin.com
[42] okt.to
[27] lnkd.in
[24] twitter.com
[22] ow.ly
[21] callcentrehelper.com
[16] medium.com
[16] mopinion.com
[15] customerthink.com

Top Domains in Tweet in G2:
[14] forbes.com
[11] medium.com
[9] hubs.ly
[9] bit.ly
[8] linkedin.com
[7] internationalbanker.com
[6] intelligentcio.com
[6] bankinghub.eu
[5] datasciencecentral.com
[5] twitter.com

Top Domains in Tweet in G3:
[51] twitter.com
[49] beyondphilosophy.com
[34] bit.ly
[26] karlsmith.info
[25] radio.co
[21] dlvr.it
[19] engati.com
[16] ow.ly
[16] cx-journey.com
[16] buff.ly

Top Domains in Tweet in G4:
[26] cmswire.com
[15] bit.ly
[3] sas.com
[2] amazon.com
[1] knect365.com
[1] microsoft.com
[1] medium.com
[1] worldwealthreport.com
[1] forbes.com
[1] askdangalante.com

Top Domains in Tweet in G5:
[25] xcubelabs.com
[19] paradigm-interactions.com
[4] hubs.ly
[4] business2community.com
[2] youtu.be
[2] cmswire.com
[2] analyticsinsight.net
[2] bit.ly
[1] evrythng.com
[1] weforum.org

Top Domains in Tweet in G6:
[22] bankinghub.eu
[5] bit.ly
[4] makethingsfinn.com
[3] accenture.com
[2] twitter.com
[2] postfunnel.com
[2] growth-hackers.net
[2] buff.ly
[1] bcg.com
[1] forrester.com

Top Domains in Tweet in G7:
[12] postbeyond.com
[10] ow.ly
[8] okt.to
[7] bit.ly
[5] pbynd.co
[5] serenova.com
[5] hubs.ly
[5] uctoday.com
[3] tinyurl.com
[3] brightpattern.com

Top Domains in Tweet in G8:
[42] okt.to
[11] creativevirtual.com
[8] bddy.me
[7] brianthomas.me
[6] pipelinepub.com
[5] opsmatters.com
[4] coruzant.com
[4] ow.ly
[3] webbiquity.com
[3] lnkd.in

Top Domains in Tweet in G9:
[11] askdangalante.com
[5] cmswire.com
[5] clickz.com
[5] treasuredata.com
[4] inc.com
[3] forbes.com
[3] buff.ly
[2] linkedin.com
[2] techtarget.com
[2] bit.ly

Top Domains in Tweet in G10:
[9] nasscom.in
[4] tipsographic.com
[2] ow.ly
[2] nodexlgraphgallery.org
[1] allianceofchannelwomen.org
[1] linkedin.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3786] cx
[818] customerexperience
[693] ai
[462] marketing
[299] iot
[292] data
[267] fintech
[248] ux
[244] custserv
[236] bigdata



Top Hashtags in Tweet in G1:
[772] cx
[198] customerexperience
[103] customerservice
[83] custserv
[74] contactcenter
[73] custexp
[68] cctr
[63] callcenter
[41] marketing
[41] ux

Top Hashtags in Tweet in G2:
[276] cx
[184] ai
[138] marketing
[106] iot
[92] fintech
[87] vr
[77] stem
[74] ar
[72] edtech
[60] customerexperience

Top Hashtags in Tweet in G3:
[656] cx
[196] customerexperience
[77] ai
[69] custexp
[57] ux
[50] iot
[47] custserv
[34] cxunplugged
[33] businessagility
[32] marketing

Top Hashtags in Tweet in G4:
[119] cx
[82] ai
[69] cctr
[47] marketing
[25] analytics
[22] datascience
[20] banking
[18] machinelearning
[16] finovate
[15] finance

Top Hashtags in Tweet in G5:
[221] cx
[135] data
[103] dataanalytics
[79] innovation
[76] visualanalytics
[75] iot
[56] bigdata
[54] ai
[49] smartdata
[45] marketing

Top Hashtags in Tweet in G6:
[75] cx
[41] fintech
[39] innovation
[33] data
[26] openbanking
[17] ux
[16] banking
[15] bigdata
[12] finserv
[12] digitaltransformation

Top Hashtags in Tweet in G7:
[88] cx
[51] contactcenter
[26] technews
[18] ai
[13] customerexperience
[10] custserv
[8] cctr
[7] business
[6] knowledgemanagement
[6] microsoftteams

Top Hashtags in Tweet in G8:
[105] cx
[31] ai
[24] chatbots
[22] agile
[17] customerexperience
[16] pipeline
[16] nicelive
[13] digitaltransformation
[12] selfservice
[10] digital

Top Hashtags in Tweet in G9:
[60] cx
[31] marketing
[18] sales
[17] digitalmarketing
[15] ecommerce
[14] custexp
[12] customerexperience
[8] advertising
[7] custserv
[7] tech

Top Hashtags in Tweet in G10:
[98] ai
[88] deeplearning
[84] datascience
[84] bigdata
[83] analytics
[71] machinelearning
[52] cybersecurity
[50] robotics
[49] emergingtech
[42] iot

Top Words
Top Words in Tweet in Entire Graph:
[3766] #cx
[1129] customer
[815] #customerexperience
[693] #ai
[632] experience
[461] #marketing
[443] customers
[440] more
[420] enricomolinari
[322] business

Top Words in Tweet in G1:
[766] #cx
[213] customer
[198] #customerexperience
[121] experience
[102] #customerservice
[86] more
[83] #custserv
[80] ãƒ
[74] customers
[74] #contactcenter

Top Words in Tweet in G2:
[386] enricomolinari
[275] #cx
[212] ty
[184] #ai
[138] #marketing
[107] #iot
[92] #fintech
[87] #vr
[77] #stem
[73] #ar

Top Words in Tweet in G3:
[652] #cx
[250] customer
[195] #customerexperience
[136] experience
[97] customers
[87] more
[78] cx
[77] #ai
[71] join
[69] #custexp

Top Words in Tweet in G4:
[143] ronald_vanloon
[138] human
[119] #cx
[82] #ai
[70] artificial
[69] called
[69] neon
[69] answer
[69] queries
[69] near

Top Words in Tweet in G5:
[221] #cx
[207] ume_kyd
[135] #data
[103] #dataanalytics
[77] #innovation
[75] #iot
[75] #visualanalytics
[74] potential
[60] unlock
[56] #bigdata

Top Words in Tweet in G6:
[75] #cx
[41] #fintech
[39] #innovation
[33] #data
[26] #openbanking
[25] banking
[24] business
[23] future
[22] customer
[22] retail

Top Words in Tweet in G7:
[88] #cx
[49] #contactcenter
[36] solutions
[34] avaya
[31] customer
[29] aragonresearch1
[28] excited
[28] intelligent
[28] more
[27] announce

Top Words in Tweet in G8:
[104] #cx
[39] gt
[38] customer
[31] #ai
[30] contact
[29] center
[26] time
[24] #chatbots
[22] blog
[22] management

Top Words in Tweet in G9:
[60] #cx
[31] #marketing
[26] customer
[18] #sales
[16] #digitalmarketing
[16] customers
[15] #ecommerce
[14] #custexp
[12] #customerexperience
[9] better

Top Words in Tweet in G10:
[98] #ai
[88] #deeplearning
[84] #datascience
[84] #bigdata
[83] #analytics
[82] pinakilaskar
[71] #machinelearning
[52] #cybersecurity
[50] #robotics
[49] #emergingtech

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[408] customer,experience
[261] #cx,#customerexperience
[168] #cx,#cctr
[155] #customerexperience,#cx
[127] #custserv,#cx
[124] #ai,#cx
[116] customer,service
[107] pinakilaskar,#ai
[101] covid,19
[98] #ux,#cx

Top Word Pairs in Tweet in G1:
[90] customer,experience
[71] #custserv,#cx
[63] #customerexperience,#customerservice
[63] #cx,#cctr
[62] #callcenter,#contactcenter
[61] #cctr,#callcenter
[55] #contactcenter,#customerexperience
[55] #customerservice,#custexp
[52] #customerexperience,#cx
[51] #cx,#customerexperience

Top Word Pairs in Tweet in G2:
[69] welcome,advance
[69] system,ty
[62] enricomolinari,#marketing
[58] advance,#edtech
[58] #edtech,system
[58] ty,hubnature
[58] hubnature,enricomolinari
[58] #marketing,#stem
[58] #ai,#iot
[57] #stem,#3dprinting

Top Word Pairs in Tweet in G3:
[82] customer,experience
[73] #cx,#customerexperience
[42] #customerexperience,#cx
[36] #cx,#ux
[36] #iot,#ai
[32] #ux,#iot
[32] #ai,#futurist
[31] #futurist,#futureofwork
[30] #custexp,#cx
[28] customer,service

Top Word Pairs in Tweet in G4:
[69] artificial,human
[69] human,called
[69] called,neon
[69] neon,answer
[69] answer,human
[69] human,queries
[69] queries,near
[69] near,time
[69] time,intheknow
[69] intheknow,#ai

Top Word Pairs in Tweet in G5:
[49] #cx,unlock
[47] unlock,#bigdata
[47] #bigdata,potential
[44] potential,#dataanalytics
[44] develop,vision
[43] visualize,story
[43] story,firework
[43] firework,come
[43] come,#cx
[43] #dataanalytics,develop

Top Word Pairs in Tweet in G6:
[24] #data,#innovation
[21] retail,banking
[21] banking,business
[21] business,models
[21] models,defining
[21] defining,future
[21] future,#openbanking
[21] #openbanking,#cx
[21] #cx,#data
[21] #innovation,#fintech

Top Word Pairs in Tweet in G7:
[27] excited,announce
[27] positioned,aragonresearch1
[27] aragonresearch1,leader
[27] leader,intelligent
[27] intelligent,#contactcenter
[27] #contactcenter,solutions
[23] #technews,excited
[23] announce,positioned
[22] avaya,#technews
[8] customer,experience

Top Word Pairs in Tweet in G8:
[29] contact,center
[19] customer,experience
[17] still,time
[15] gt,gt
[14] issue,#pipeline
[14] nice,thursday
[14] thursday,july
[14] 00,pm
[14] register,gt
[14] top,five

Top Word Pairs in Tweet in G9:
[11] #custexp,#cx
[8] customer,journey
[7] #marketing,#sales
[6] #cx,#custserv
[5] great,#cx
[5] #marketing,#ecommerce
[5] customer,centric
[5] jeff,bezos
[5] customer,experience
[5] journey,map

Top Word Pairs in Tweet in G10:
[81] pinakilaskar,#ai
[69] #deeplearning,#machinelearning
[69] #machinelearning,#datascience
[69] #datascience,#bigdata
[61] #bigdata,#analytics
[49] #emergingtech,#robotics
[48] #analytics,#cybersecurity
[48] #cybersecurity,#emergingtech
[45] #ai,infographic
[45] infographic,#deeplearning

Top Replied-To
Top Replied-To in Entire Graph:
@jtwatkin
@stephaniethum
@1to1monaco
@vetconsent
@cody_sanford
@twitter
@lowes
@amylccraven
@malinjessica
@federicademonte

Top Replied-To in G2:
@1to1monaco
@betadigitalltd
@kbc
@fgraillot
@siemensmobility
@forbes

Top Replied-To in G3:
@jtwatkin
@stephaniethum
@cxpert
@federicademonte
@malinjessica
@amylccraven
@getengati
@twieberneit
@sap
@practicalcx

Top Replied-To in G4:
@wilsonraj

Top Replied-To in G7:
@vonage
@brightpatternus

Top Replied-To in G8:
@cathyhackl

Top Replied-To in G10:
@nasscomr

Top Mentioned
Top Mentioned in Entire Graph:
@enricomolinari
@ume_kyd
@ronald_vanloon
@pinakilaskar
@intheknow
@hubnature
@forbes
@stephaniethum
@myshify
@annettefranz

Top Mentioned in G1:
@pereion
@tomoales
@cpcchangeagent
@redactietwinkle
@cargosprint
@virtualstock
@igslasalle
@dyn365pros

Top Mentioned in G2:
@enricomolinari
@hubnature
@myshify
@forbes
@ronald_vanloon
@balaji_sandiego
@alvinfoo
@margaretsiegien
@droit_ia
@ianljones98

Top Mentioned in G3:
@stephaniethum
@annettefranz
@hyken
@cxpert
@interactionsinc
@ubinetus
@jeanniecw
@cxexcellence
@airkitcx
@zjellson

Top Mentioned in G4:
@ronald_vanloon
@intheknow
@jmmoran12
@kirkdborne
@finovate
@gregpalmer47
@_matt_bell
@chatbotsmag
@octaneai
@medium

Top Mentioned in G5:
@ume_kyd
@userexperienceu
@ubinetus
@evrythng
@interactionsinc
@isabellajames_
@forgeaheadio
@b2community
@3birdsmarketing
@enricomolinari

Top Mentioned in G6:
@kunalpatel085
@fisher85m
@antgrasso
@startgrowthhack
@mikequindazzi
@davidjmaireles
@andrewincontact
@startup_nerd
@jimmarous
@jonathanaufray

Top Mentioned in G7:
@avaya
@aragonresearch1
@enghouseinterac
@aspectsoftware
@rgareiss
@evankirstel
@converge_one
@verintapac
@nemertes
@irmaraste

Top Mentioned in G8:
@omerminkara
@aberdeengroup
@creativevirtual
@pipelinewire
@scottsaid
@ebg
@aurelien_gohier
@divergentcio
@pssngra
@aberdeen

Top Mentioned in G9:
@cmswire
@treasuredata
@askdangalante
@vladobotsvadze
@saraspivey1
@inc
@braze
@clickz
@elonmusk
@blakemichellem

Top Mentioned in G10:
@pinakilaskar
@fisheyebox
@achyutaghosh
@ux_dash
@my_arg
@tipsographic
@shivani39026303
@sureshgp
@priyankanaik042
@nasscomr

Top Tweeters
Top Tweeters in Entire Graph:
@jornalistavitor
@sectest9
@spotifycares
@edinburghwatch
@quibellpaul
@delta
@chidambara09
@annemariayritys
@evankirstel
@cybersec_feeds

Top Tweeters in G1:
@1147_001
@shellykramer
@tomoales
@stanleyepstein
@martina
@derickson
@logz05
@justyvette
@ralexjimenez
@bamitav

Top Tweeters in G2:
@chidambara09
@annemariayritys
@aldoceccarelli
@fintechna
@calcaware
@machinelearnflx
@johnapp63499667
@nicochan33
@mashable
@akwyz

Top Tweeters in G3:
@edinburghwatch
@quibellpaul
@fantasticradioo
@nmharley2
@ssxman2
@wsj
@websecurityit
@designthinkbot
@arcange52536129
@psb_dc

Top Tweeters in G4:
@jornalistavitor
@dublencoigor
@momsfocus
@andrewmorrisuk
@gezgintrk
@newsanceandgg
@hectorsmx
@openmarketingtv
@drferdowsi
@akdm_bot

Top Tweeters in G5:
@sectest9
@_masumi_222
@hasscho
@emperatriz1827
@jjhuqpwjakk7cpr
@jacobussystems
@b2community
@ene3112
@ann1951809
@emailmktgalerts

Top Tweeters in G6:
@cybersec_feeds
@santchiweb
@nubiaredondo
@mench90
@startup_nerd
@jpfrioul
@athigah
@irpod5
@startgrowthhack
@jonathanaufray

Top Tweeters in G7:
@evankirstel
@ricardo_ik_ahau
@merckxcycling
@vcloud_storage
@bcstrat
@irmaraste
@km_delivery
@frost_sullivan
@cliversity
@stevenvbe

Top Tweeters in G8:
@thomasclone
@lesguer_lionel
@printmediacentr
@greentechdon
@daviddoughty
@bizcom
@edgeiotai
@tompick
@divergentcio
@sfr

Top Tweeters in G9:
@inc
@marksasmith
@jeffsheehan
@cityam
@vladobotsvadze
@reignsneel211
@cmswire
@mysanjeevsingh
@sengineland
@advertisingweek

Top Tweeters in G10:
@aaroncuddeback
@femtech_
@taieb_bot
@xaelbot
@llnuxbot
@learn__together
@serverlessfan
@rstatstweet
@womencodersbot
@jsnewsbot