DellCaresPRO, Twitter, 5/28/2020 2:12:05 PM, 228430


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DellCaresPRO_2020-05-28_07-08-12.xlsx
DellCaresPRO_2020-05-28_07-08-12.xlsx
From:
Connected Action NodeXL-Reports
Uploaded on:
May 28, 2020
Short Description:
DellCaresPRO via NodeXL https://bit.ly/2XHrT3E
@dellcarespro
@donaldjean
@bowmandatacent1
@dellcarespro_jp
@pharmed_limited
@tweet_alqamar
@elroyheynes
@benbaron
@dellcares
@gorgeoussmesss

Top hashtags:
#dellemc
#nashville
#technology
#dellnashville
#bios
#poweredge

Description:
Description
The graph represents a network of 80 Twitter users whose recent tweets contained "DellCaresPRO", or who were replied to or mentioned in those tweets, taken from a data set limited to a maximum of 18,000 tweets. The network was obtained from Twitter on Thursday, 28 May 2020 at 14:08 UTC.

The tweets in the network were tweeted over the 8-day, 8-hour, 44-minute period from Wednesday, 20 May 2020 at 04:00 UTC to Thursday, 28 May 2020 at 12:44 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 80
Unique Edges : 92
Edges With Duplicates : 191
Total Edges : 283
Number of Edge Types : 5
MentionsInRetweet : 12
Mentions : 107
Retweet : 2
Replies to : 131
Tweet : 31
Self-Loops : 33
Reciprocated Vertex Pair Ratio : 0.176991150442478
Reciprocated Edge Ratio : 0.300751879699248
Connected Components : 2
Single-Vertex Connected Components : 1
Maximum Vertices in a Connected Component : 79
Maximum Edges in a Connected Component : 279
Maximum Geodesic Distance (Diameter) : 5
Average Geodesic Distance : 2.814483
Graph Density : 0.0210443037974684
Modularity : 0.26361
NodeXL Version : 1.0.1.433
Data Import : The graph represents a network of 80 Twitter users whose recent tweets contained "DellCaresPRO", or who were replied to or mentioned in those tweets, taken from a data set limited to a maximum of 18,000 tweets. The network was obtained from Twitter on Thursday, 28 May 2020 at 14:08 UTC.

The tweets in the network were tweeted over the 8-day, 8-hour, 44-minute period from Wednesday, 20 May 2020 at 04:00 UTC to Thursday, 28 May 2020 at 12:44 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : TwitterSearch
Graph Term : DellCaresPRO
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[17] https://twitter.com/login?redirect_after_login=%2Fmessages%2Fcompose%3Frecipient_id%3D256434584
[4] https://www.youtube.com/watch?v=sDPVSHHN-SY&linkId=68611515

[2] https://www.dell.com/support/article/ja-jp/sln317555/%E6%96%B0%E3%81%97%E3%81%84%E3%83%A2%E3%83%87%E3%83%AB-dell-latitude-%E3%83%A9%E3%83%83%E3%83%97%E3%83%88%E3%83%83%E3%83%97%E3%81%A7%E3%81%AE-pxe-%E8%B5%B7%E5%8B%95%E3%82%92%E8%A8%B1%E5%8F%AF%E3%81%99%E3%82%8B-bios-%E8%A8%AD%E5%AE%9A?lang=ja&dgc=SM&cid=25381&lid=spr3376315047&linkId=89582051
[2] https://www.dell.com/support/article/ja-jp/sln316481/bios-idrac-%E3%81%8A%E3%82%88%E3%81%B3lifecycle-controller%E3%81%A7%E8%A8%80%E8%AA%9E%E3%82%92%E5%A4%89%E6%9B%B4%E3%81%99%E3%82%8B%E6%96%B9%E6%B3%95?lang=ja&dgc=SM&cid=25381&lid=spr3370546202&linkId=89413995
[2] https://www.dell.com/support/article/ja-jp/sln115082/usb%E3%81%AE%E5%95%8F%E9%A1%8C%E3%82%92%E3%83%88%E3%83%A9%E3%83%96%E3%83%AB%E3%82%B7%E3%83%A5%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%81%99%E3%82%8B%E6%96%B9%E6%B3%95?lang=jan&dgc=SM&cid=25381&lid=spr3368249401&linkId=89353536
[2] https://www.dell.com/support/article/us/en/19/sln309728/?dgc=SM&cid=25381&lid=spr3361930480&linkId=89179308
[2] https://www.dell.com/support/article/us/en/19/sln127964/?dgc=SM&cid=25381&lid=spr3358806774&linkId=89088268
[2] https://www.dell.com/support/article/us/en/19/sln317642/?dgc=SM&cid=25381&lid=spr3355409284&linkId=89007361
[2] https://youtu.be/lzW5hIzqkJ8?linkId=88562600
[2] https://www.dell.com/support/article/us/en/19/sln296648/using-the-virtual-media-function-on-idrac-6-7-8-and-9?lang=en&dgc=SM&cid=952&lid=spr3340997800

Top URLs in Tweet in G1:
[17] https://twitter.com/login?redirect_after_login=%2Fmessages%2Fcompose%3Frecipient_id%3D256434584
[4] https://www.youtube.com/watch?v=sDPVSHHN-SY&linkId=68611515

[1] https://www.dell.com/support/article/us/en/19/sln296648/using-the-virtual-media-function-on-idrac-6-7-8-and-9?lang=en&dgc=SM&cid=952&lid=spr3340997800
[1] https://youtu.be/lzW5hIzqkJ8?linkId=88562600
[1] https://www.dell.com/support/security?dgc=SM&cid=952&lid=spr2516191872&linkId=71336467
[1] https://support.emc.com/preferences/subscriptions/advisories?dgc=SM&cid=952&lid=spr2516191872&linkId=71336468
[1] https://www.dell.com/support/article/us/en/19/sln156432/?dgc=SM&cid=952&lid=spr3340995609&linkId=88562877
[1] https://www.dell.com/support/article/en-us/sln292191/gathering-logs-for-advanced-troubleshooting-on-poweredge-servers?lang=en&dgc=SM&cid=952&lid=spr3346113502&linkId=88726841
[1] https://www.dell.com/support/article/en-us/how10613/how-to-install-openmanage-server-administrator-omsa-on-vmware-to-collect-logs?lang=en&dgc=SM&cid=952&lid=spr3346139957&linkId=88727912
[1] http://twitter.com/messages/compo?linkId=89115053

Top URLs in Tweet in G2:
[1] https://www.dell.com/community/Laptops-General-Read-Only/Cursor-Jumps-All-Over-the-place-while-typing/td-p/3851709
[1] https://www.dell.com/
[1] https://twitter.com/pawan_2000br/status/1263334418837463040

Top URLs in Tweet in G5:
[2] https://www.dell.com/support/article/us/en/19/sln317642/?dgc=SM&cid=25381&lid=spr3355409284&linkId=89007361
[2] https://www.dell.com/support/article/us/en/19/sln127964/?dgc=SM&cid=25381&lid=spr3358806774&linkId=89088268
[2] https://www.dell.com/support/article/us/en/19/sln309728/?dgc=SM&cid=25381&lid=spr3361930480&linkId=89179308
[2] https://www.dell.com/support/article/ja-jp/sln115082/usb%E3%81%AE%E5%95%8F%E9%A1%8C%E3%82%92%E3%83%88%E3%83%A9%E3%83%96%E3%83%AB%E3%82%B7%E3%83%A5%E3%83%BC%E3%83%86%E3%82%A3%E3%83%B3%E3%82%B0%E3%81%99%E3%82%8B%E6%96%B9%E6%B3%95?lang=jan&dgc=SM&cid=25381&lid=spr3368249401&linkId=89353536
[2] https://www.dell.com/support/article/ja-jp/sln316481/bios-idrac-%E3%81%8A%E3%82%88%E3%81%B3lifecycle-controller%E3%81%A7%E8%A8%80%E8%AA%9E%E3%82%92%E5%A4%89%E6%9B%B4%E3%81%99%E3%82%8B%E6%96%B9%E6%B3%95?lang=ja&dgc=SM&cid=25381&lid=spr3370546202&linkId=89413995
[2] https://www.dell.com/support/article/ja-jp/sln317555/%E6%96%B0%E3%81%97%E3%81%84%E3%83%A2%E3%83%87%E3%83%AB-dell-latitude-%E3%83%A9%E3%83%83%E3%83%97%E3%83%88%E3%83%83%E3%83%97%E3%81%A7%E3%81%AE-pxe-%E8%B5%B7%E5%8B%95%E3%82%92%E8%A8%B1%E5%8F%AF%E3%81%99%E3%82%8B-bios-%E8%A8%AD%E5%AE%9A?lang=ja&dgc=SM&cid=25381&lid=spr3376315047&linkId=89582051
[1] https://community.emc.com/docs/DOC-53959?linkId=72171908&dgc=SM&cid=25381&lid=spr3373167420&linkId=89496732
[1] https://www.dell.com/support/article/us/en/19/sln296648/using-the-virtual-media-function-on-idrac-6-7-8-and-9?lang=en&dgc=SM&cid=952&lid=spr3340997800
[1] https://youtu.be/lzW5hIzqkJ8?linkId=88562600
[1] https://twitter.com/i/web/status/1263560223425470470

Top URLs in Tweet in G6:
[1] https://www.dell.com/support/article/de-de/sln311129/dell-command-update?lang=de

Top URLs in Tweet in G8:
[1] https://www.dell.com/support/article/ko-kr/sln306877/dell-poweredge-idrac9-%EB%B0%8F-lifecycle-controller-%EB%84%A4%ED%8A%B8%EC%9B%8C%ED%81%AC-ip%EB%A5%BC-%EA%B5%AC%EC%84%B1%ED%95%98%EB%8A%94-%EB%B0%A9%EB%B2%95?lang=ko&dgc=SM&cid=93783&lid=spr3344751662&linkId=88679412
[1] https://www.dell.com/support/article/sln317642/?dgc=SM&cid=93783&lid=spr3344750383&linkId=88679350
[1] https://www.dell.com/support/article/ko-kr/sln309728/dell-poweredge-idrac%EC%97%90-%EB%8C%80-%ED%95%9C-https-%EC%A0%91%EC%86%8D%EC%9D%84-%ED%86%B5%ED%95%B4-%ED%8E%8C%EC%9B%A8%EC%96%B4%EB%A5%BC-%EC%97%85%EB%8D%B0%EC%9D%B4%ED%8A%B8-%ED%95%98%EB%8A%94-%EB%B0%A9%EB%B2%95?lang=ko&dgc=SM&cid=93783&lid=spr3344750107&linkId=88679345

Top Domains
Top Domains in Tweet in Entire Graph:
[27] dell.com
[26] twitter.com
[4] youtube.com
[2] emc.com
[2] youtu.be

Top Domains in Tweet in G1:
[20] twitter.com
[8] dell.com
[4] youtube.com
[1] youtu.be
[1] emc.com

Top Domains in Tweet in G2:
[2] dell.com
[1] twitter.com

Top Domains in Tweet in G5:
[13] dell.com
[5] twitter.com
[1] emc.com
[1] youtu.be

Top Domains in Tweet in G6:
[1] dell.com

Top Domains in Tweet in G8:
[3] dell.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[22] dellemc
[11] nashville
[11] technology
[11] dellnashville
[4] bios
[4] poweredge
[3] latitude
[3] howto
[2] pxe
[2] トラブルシューティング



Top Hashtags in Tweet in G1:
[5] dellemc
[1] howto
[1] windows
[1] poweredge
[1] vmware

Top Hashtags in Tweet in G2:
[1] cheaterdell
[1] dellcheater

Top Hashtags in Tweet in G3:
[1] prosupport
[1] latitude

Top Hashtags in Tweet in G5:
[17] dellemc
[11] nashville
[11] technology
[11] dellnashville
[4] bios
[3] poweredge
[2] windows10
[2] サンドボックス
[2] テスト
[2] howto

Top Hashtags in Tweet in G6:
[1] winget

Top Hashtags in Tweet in G8:
[1] windows_sandbox

Top Words
Top Words in Tweet in Entire Graph:
[] Top Word Pairs in Tweet in Entire Graph
[] Entire Graph Count
[] Top Word Pairs in Tweet in G1

Top Words in Tweet in G1:
[34] service
[26] dellcarespro
[23] tag
[21] support
[18] please
[17] hi
[15] message
[12] dell
[12] direct
[12] assistance

Top Words in Tweet in G2:
[23] dellcarespro
[16] dell
[12] dellcares
[9] laptop
[5] support
[5] case
[4] long
[4] service
[4] beware
[4] items

Top Words in Tweet in G3:
[23] dellcarespro
[16] dell
[10] dellcares
[9] customers
[5] honour
[5] support
[4] know
[4] see
[4] covid
[4] 19

Top Words in Tweet in G5:
[21] dellcarespro_jp
[17] #dellemc
[13] こんにちは
[13] mo
[13] co
[13] 今日は
[11] #nashville
[11] #technology
[11] #dellnashville
[8] おはようございます

Top Words in Tweet in G6:
[2] really
[2] app

Top Words in Tweet in G8:
[2] 방법
[2] 통해

Top Word Pairs
Top Word Pairs in Tweet in G2:
[22] dellcares,dellcarespro
[11] going,anywhere
[8] dell,dellcares
[8] dellcarespro,dell
[8] 30,minute
[8] 05,20
[8] dellcarespro,dellcares
[8] dell,dellcarespro
[7] dear,friends
[7] friends,beware

Top Word Pairs in Tweet in G3:
[9] dell,dellcares
[2] dellcares,dellcarespro
[2] dellcares,dell
[2] covid,19
[2] pro,support
[2] dell,dellcarespro
[2] dellcarespro,michaeldell
[2] michaeldell,hp
[2] hp,lenovo
[2] lenovo,sony

Top Word Pairs in Tweet in G4:

Top Word Pairs in Tweet in G5:
[] #nashville,#technology
[] #technology,#dellnashville
[] akonegi,セビータさん
[] セビータさん,こんにちは
[] 皆様,今日も一日お疲れさまでした
[] 今日も一日お疲れさまでした,今日は
[] dellcarespro_jp,moさん
[] moさん,こんばんは
[] #dellnashville,dellcarespro_jp
[] 今日もお疲れさまでした,ノ

Top Word Pairs in Tweet in G6:

Top Replied-To
Top Replied-To in Entire Graph:
@dellcarespro
@dellcarespro_jp
@elroyheynes
@dell
@akonegi
@chandragupta777
@dellcares
@nkynavneet
@rockheroz
@asifasif72

Top Replied-To in G1:
@dellcarespro
@elroyheynes
@chandragupta777
@nkynavneet
@asifasif72
@cbryden
@hdurdle
@glennenp
@chopperlovatt
@rockheroz

Top Replied-To in G2:
@dellcarespro
@dell
@dellcares
@rockheroz

Top Replied-To in G3:
@dellcarespro
@dellcares
@dell

Top Replied-To in G4:
@darcy59938246

Top Replied-To in G5:
@dellcarespro_jp
@akonegi
@chrono_time
@funkyfather
@pop_pipi14
@mame_0905

Top Replied-To in G6:
@jvintzel

Top Replied-To in G7:
@leonkiriliuk

Top Mentioned
Top Mentioned in Entire Graph:
@dellcarespro
@dell
@dellcares
@dellcarespro_jp
@michaeldell
@hp
@lenovo
@dellsupport
@delloutlet
@sony

Top Mentioned in G1:
@dellcarespro
@hp

Top Mentioned in G2:
@dellcarespro
@dellcares
@dell
@delloutlet
@dell_in
@dellemc
@ups_uk

Top Mentioned in G3:
@dell
@dellcarespro
@dellcares
@michaeldell
@lenovo
@dellsupport
@hp
@sony
@acer
@apple

Top Mentioned in G4:
@maewill95592723
@kareecehenders1
@chetishme70
@cherish83575742
@dellcarespro
@allhoney2u
@tmac1987021
@marimedrano
@_leila_lou2

Top Mentioned in G5:
@dellcarespro_jp
@dellcarespro

Top Mentioned in G6:
@wsv_guy
@carmencrincoli
@dellcarespro

Top Mentioned in G7:
@citrus3000psi
@dellcarespro

Top Tweeters
Top Tweeters in Entire Graph:
@chrono_time
@pop_pipi14
@dellcares
@philrandal
@mame_0905
@akonegi
@carmencrincoli
@dellcarespro
@mybroadband
@dell

Top Tweeters in G1:
@philrandal
@dellcarespro
@hp
@rj07thomas
@sqlsocialite
@modhop
@farrellssss
@tgatte
@charlesrobbins
@cbryden

Top Tweeters in G2:
@dellcares
@dell
@delloutlet
@ghoul_of_london
@dell_in
@dellemc
@rockheroz
@ashish100686
@ups_uk
@jpgmys

Top Tweeters in G3:
@mybroadband
@lenovo
@sony
@acer
@gorgeoussmesss
@michaeldell
@delltechcenter
@elroyheynes
@pharmed_limited
@dellsupport

Top Tweeters in G4:
@donaldjean
@tmac1987021
@allhoney2u
@marimedrano
@_leila_lou2
@darcy59938246
@chetishme70
@maewill95592723
@cherish83575742
@kareecehenders1

Top Tweeters in G5:
@chrono_time
@pop_pipi14
@mame_0905
@akonegi
@dellcarespro_jp
@funkyfather
@bowmandatacent1

Top Tweeters in G6:
@carmencrincoli
@wsv_guy
@tweet_alqamar
@jvintzel

Top Tweeters in G7:
@leonkiriliuk
@citrus3000psi
@benbaron

Top Tweeters in G8:
@dellcarespro_kr