custexp, Twitter, 1/7/2020 2:27:27 AM, 219856


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custexp_2020-01-06_17-00-48.xlsx
custexp_2020-01-06_17-00-48.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
January 07, 2020
Short Description:
custexp via NodeXL http://bit.ly/2ZWeZ2w
@billquiseng
@annettefranz
@hyken
@debbieszumylo
@mycustomer
@askdangalante
@salesforce
@balaji_sandiego
@cxinsider
@softclouds

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#customerservice
#cctr
#contactcenter

Description:
Description
The graph represents a network of 610 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Tuesday, 07 January 2020 at 01:01 UTC.

The requested start date was Monday, 06 January 2020 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 13-day, 23-hour, 52-minute period from Monday, 23 December 2019 at 01:08 UTC to Monday, 06 January 2020 at 01:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 610
Unique Edges : 741
Edges With Duplicates : 1111
Total Edges : 1852
Number of Edge Types : 4
Tweet : 761
Mentions : 541
Replies to : 9
MentionsInRetweet : 541
Self-Loops : 761
Reciprocated Vertex Pair Ratio : 0.0489335006273526
Reciprocated Edge Ratio : 0.0933014354066986
Connected Components : 101
Single-Vertex Connected Components : 59
Maximum Vertices in a Connected Component : 407
Maximum Edges in a Connected Component : 1276
Maximum Geodesic Distance (Diameter) : 14
Average Geodesic Distance : 4.722626
Graph Density : 0.0022503970497187
Modularity : 0.404803
NodeXL Version : 1.0.1.422
Data Import : The graph represents a network of 610 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Tuesday, 07 January 2020 at 01:01 UTC.

The requested start date was Monday, 06 January 2020 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 13-day, 23-hour, 52-minute period from Monday, 23 December 2019 at 01:08 UTC to Monday, 06 January 2020 at 01:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[49] https://twinybots.ch/
[28] https://cx-journey.com/2019/12/operationalizing-your-customer-data.html
[18] https://www.score.org/blog/keys-providing-great-customer-experience
[18] https://blog.edify.cx/whats-ahead-for-2020-cx
[16] https://www.constellationr.com/events/axs/2020
[16] https://fiverr.com/makeunique1/
[13] https://www.forbes.com/sites/forbesbusinesscouncil/2019/11/20/13-ways-to-improve-your-customer-service-even-on-a-budget/#408e9e812207
[12] https://www.govevents.com/Genesys-CXTour-December-SM/
[12] https://beyondphilosophy.com/books/
[11] http://digital-leadership-associates.passle.net/post/102fw2f/do-you-work-for-a-socially-connected-ceo?LinkSource=PassleAPI&utm_content=buffer1ed91&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G1:
[17] https://twinybots.ch/
[12] https://www.score.org/blog/keys-providing-great-customer-experience
[8] https://blog.edify.cx/whats-ahead-for-2020-cx
[7] https://www.forbes.com/sites/forbesbusinesscouncil/2019/11/20/13-ways-to-improve-your-customer-service-even-on-a-budget/#408e9e812207
[5] https://www.forbes.com/sites/blakemorgan/2019/12/17/5-predictions-for-customer-experience-in-2020/#3a85f9c22ec7
[4] https://cx-journey.com/2019/12/operationalizing-your-customer-data.html
[4] https://alexallwood.com.au/cx-leadership-trends-2020-alex-allwood/
[4] https://blog.contactcenterpipeline.com/2019/12/top-5-posts-in-december-3/
[4] https://beyondphilosophy.com/cx-assessment/survey/
[4] https://beyondphilosophy.com/intuitive-customer-self-assessment/

Top URLs in Tweet in G2:
[8] https://twinybots.ch/
[4] https://www.score.org/blog/keys-providing-great-customer-experience
[4] http://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report?utm_campaign=BTOES%20Insights%20Report%202017&utm_source=twitter&utm_medium=social
[4] http://insights.btoes.com/exclusive/report-cx-as-a-priority?utm_source=JUKEBOX
[3] https://blog.edify.cx/whats-ahead-for-2020-cx
[2] https://www.forbes.com/sites/forbesbusinesscouncil/2019/11/20/13-ways-to-improve-your-customer-service-even-on-a-budget/#408e9e812207
[2] https://get.tech/blog/lessons-to-learn-from-apples-customer-service/?utm_source=so&utm_medium=org
[2] https://vxi.com/lets-connect/
[2] https://cx-journey.com/2019/12/operationalizing-your-customer-data.html
[2] https://blogs.oracle.com/cx/how-technology-can-help-you-become-your-customer%e2%80%99s-hero

Top URLs in Tweet in G3:
[4] https://thetaylorreachgroup.com/incentives-and-your-customer-experience/
[3] https://www.callcentrehelper.com/2019-conversational-ai-and-cx-trends-150091.htm
[3] https://blog.contactcenterpipeline.com/2019/12/its-time-to-get-more-out-of-data/
[3] https://blog.hubspot.com/marketing/black-friday-ads
[3] https://clearaction.com/customer-centric-listening/
[2] https://customerthink.com/5-cx-reasons-i-keep-going-back-to-yoga/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+customerthink+%28CustomerThink%29
[2] https://customerthink.com/management-book-reading-tips-to-boost-customer-experience/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+customerthink+%28CustomerThink%29
[2] https://thetaylorreachgroup.com/contact-center-retention-get-ahead-of-trouble-by-pinpointing-front-line-staff-concerns/
[2] https://www.callcentrehelper.com/difficult-customers-contact-centre-150086.htm
[2] https://www.callcentrehelper.com/measure-emotional-intelligence-customer-service-150095.htm

Top URLs in Tweet in G4:
[16] https://cx-journey.com/2019/12/operationalizing-your-customer-data.html
[9] https://www.forbes.com/sites/blakemorgan/2019/06/30/100-of-the-most-customer-centric-companies/#2d57a5b263c3
[9] https://cx-journey.com/2019/12/hot-topics-for-cx-professionals-in-2019-and-beyond.html
[5] https://cx-journey.com/2019/11/customer-service-happens-when-the-experience-breaks-down.html
[5] https://cx-journey.com/2019/01/building-blocks-of-customer-experience.html
[4] https://cx-journey.com/2019/11/reducing-customer-and-employee-effort-with-automation.html
[3] https://cx-journey.com/2019/12/right-data-right-people-right-time.html
[3] https://cx-journey.com/2019/07/one-more-journey-mapping-mistake.html
[3] https://cx-journey.com/2019/05/you-arent-journey-mapping.html
[3] https://cx-journey.com/2019/04/customer-understanding-cornerstone-of.html

Top URLs in Tweet in G5:
[9] https://beyondphilosophy.com/books/
[6] https://www.linkedin.com/pulse/ask-me-anything-dan-galante
[5] https://www.askdangalante.com/post/187756739551/5-key-ideas-from-digital-marketing-world-forum
[4] https://www.askdangalante.com/post/188197422446/10-key-insights-from-advertising-week-2019
[4] https://www.askdangalante.com/post/189719734286/whats-the-future-of-ai-insights-from-the-ai
[4] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo
[3] https://medium.com/@DanGalante/how-to-use-marketing-to-transform-the-organization-2be1fb56d70e
[3] https://medium.com/@DanGalante/how-to-use-marketing-to-support-the-customer-experience-customer-journey-4c2c37858703
[3] https://www.askdangalante.com/post/186727540796/how-voice-tech-is-innovating-marketing-customer
[3] https://dangalante.me/2018/02/19/sales-marketing-social-media-strategies-for-organic-growth/

Top URLs in Tweet in G6:
[6] https://www.iris.xyz/sell/client-experience/operationalizing-client-data
[3] https://customerthink.com/2020-customer-experience-cx-trends/
[2] https://youtu.be/Sj0kbu1aKlk?utm_content=buffer533e4&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] https://www.iris.xyz/sell/client-experience/delivering-a-relevant-experience
[2] https://www.linkedin.com/pulse/20-ways-create-amazing-customer-experience-2020-shep-hyken/?trackingId=Zr2H9UVjg2RKZ51PAN2HcQ%3D%3D
[2] https://www.forbes.com/sites/christopherwalton/2019/12/18/5-tips-for-retailers-to-excite-their-customers-in-2020--beyond/#64c6863a7c1e
[2] http://customerthink.com/list-of-benefits-of-using-chatbots-in-your-business-for-customer-service-sales/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+customerthink+%28CustomerThink%29
[1] https://c-suitenetwork.com/radio/episode/the-emotional-brand-experience-featuring-lindsay-pedersen/?utm_content=buffera60da&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://www.forbes.com/sites/shephyken/2019/12/22/customer-service-and-cx-predictions-for-2020/?utm_content=buffer28646&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://hyken.com/customer-experience-2/five-ways-to-prepare-for-being-really-busy/?utm_content=buffer21e8c&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G7:
[3] https://www.clickz.com/customer-experience-trends-to-watch-out-for-in-2020/258986/?utm_content=110451005&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://hubs.ly/H0mqGpd0
[2] https://readwrite.com/2019/12/24/3-ways-tech-startups-are-using-ai-to-revolutionize-customer-experience/?utm_content=110451095&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://blogs.oracle.com/cx/how-technology-can-help-you-become-your-customer%e2%80%99s-hero

Top URLs in Tweet in G8:
[11] http://digital-leadership-associates.passle.net/post/102fw2f/do-you-work-for-a-socially-connected-ceo?LinkSource=PassleAPI&utm_content=buffer1ed91&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://digital-leadership-associates.passle.net/post/102fvtw/building-your-customer-experience-into-your-companys-core-values
[7] https://twinybots.ch/
[2] http://digital-leadership-associates.passle.net/post/102fssb/building-digital-ready-culture-in-traditional-organizations
[2] https://cx-journey.com/2019/12/operationalizing-your-customer-data.html
[1] https://www.thesun.co.uk/news/10600478/virgin-media-down-hundreds-of-brits-left-with-no-internet-for-days-as-engineers-battle-to-fix-problem/
[1] http://digital-leadership-associates.passle.net/post/102ez71/why-your-company-needs-to-own-its-customer-experience-from-start-to-finish
[1] https://www.cmswire.com/customer-experience/why-customer-experience-is-everything/
[1] https://www.forbes.com/sites/forbestechcouncil/2019/12/11/how-lack-of-attention-to-customer-experience-can-destroy-great-brands/#13b13a264715
[1] https://www.marketingmag.com.au/hubs-c/opinion-cx-trends-2020/

Top URLs in Tweet in G9:
[8] https://twinybots.ch/
[2] https://hbr.org/2015/02/7-steps-to-deliver-better-customer-experiences?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com
[2] https://blog.edify.cx/whats-ahead-for-2020-cx
[2] https://cx-journey.com/2019/12/operationalizing-your-customer-data.html
[2] https://www.confirmit.com/Resources/Voice-of-the-Customer/blog-voc-emotional-bonds-secret-elixir-in-cx-j12a/
[2] https://www.cio.com/article/3487683/employee-engagement-4-keys-to-delivering-exceptional-customer-experience.html?utm_content=108854241&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://www.mycustomer.com/service/contact-centres/9-ways-call-centre-data-can-improve-customer-engagement-and-cx
[2] https://cx-journey.com/2019/12/how-to-use-your-data-to-drive-real-time-customer-experiences.html
[2] https://experiasummit.com/
[1] http://deniseleeyohn.com/bites/use-technology-to-enhance-not-replace-service?utm_medium=social&utm_campaign=postplanner&utm_source=twitter.com

Top URLs in Tweet in G10:
[5] https://www.retailcustomerexperience.com/blogs/how-web-based-3d-ar-tools-enhance-the-customer-experience/?utm_content=111075372&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[1] https://straighttalk.hcltech.com/ai-and-ml-revolutionizes-customer-experience?utm_content=111067578&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887

Top Domains
Top Domains in Tweet in Entire Graph:
[126] customerthink.com
[93] cx-journey.com
[79] forbes.com
[49] twinybots.ch
[44] beyondphilosophy.com
[40] mopinion.com
[39] linkedin.com
[37] co.uk
[36] radian6.com
[29] callcentrehelper.com

Top Domains in Tweet in G1:
[21] forbes.com
[19] beyondphilosophy.com
[17] twinybots.ch
[15] customerthink.com
[12] score.org
[8] edify.cx
[7] linkedin.com
[7] contactcenterpipeline.com
[6] martechadvisor.com
[4] co.uk

Top Domains in Tweet in G2:
[12] mopinion.com
[11] careerarc.com
[10] btoes.com
[8] twinybots.ch
[5] vxi.com
[4] score.org
[3] forbes.com
[3] bit.ly
[3] brainzooming.com
[3] edify.cx

Top Domains in Tweet in G3:
[65] customerthink.com
[24] callcentrehelper.com
[19] thetaylorreachgroup.com
[11] contactcenterpipeline.com
[8] hyken.com
[6] forbes.com
[6] watermarkconsult.net
[4] josephmichelli.com
[4] clearaction.com
[4] twitter.com

Top Domains in Tweet in G4:
[71] cx-journey.com
[26] forbes.com
[6] customerthink.com
[6] business2community.com
[3] erdm.com
[2] com.au
[2] dimelo.com
[2] igniteyourservice.com
[1] mit.edu
[1] contactcenterpipeline.com

Top Domains in Tweet in G5:
[24] beyondphilosophy.com
[21] linkedin.com
[19] medium.com
[19] askdangalante.com
[12] dangalante.me
[4] youtube.com
[4] lnkd.in
[2] facebook.com
[1] salesforce.com
[1] erdm.com

Top Domains in Tweet in G6:
[11] iris.xyz
[8] forbes.com
[5] hyken.com
[5] customerthink.com
[3] youtu.be
[2] c-suitenetwork.com
[2] linkedin.com
[1] business2community.com
[1] ivrpowers.com

Top Domains in Tweet in G7:
[3] clickz.com
[2] hubs.ly
[2] readwrite.com
[1] oracle.com

Top Domains in Tweet in G8:
[22] passle.net
[7] twinybots.ch
[3] forbes.com
[2] com.au
[2] cx-journey.com
[1] co.uk
[1] cmswire.com
[1] contactcenterpipeline.com
[1] martechadvisor.com

Top Domains in Tweet in G9:
[11] twitter.com
[8] twinybots.ch
[7] cx-journey.com
[6] mycustomer.com
[5] okt.to
[2] deniseleeyohn.com
[2] hbr.org
[2] edify.cx
[2] confirmit.com
[2] cio.com

Top Domains in Tweet in G10:
[5] retailcustomerexperience.com
[1] hcltech.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[1202] custexp
[781] cx
[466] customerexperience
[418] custserv
[221] customerservice
[202] cctr
[190] contactcenter
[181] callcenter
[148] marketing
[76] sales



Top Hashtags in Tweet in G1:
[166] custexp
[153] cx
[140] customerexperience
[58] custserv
[31] cctr
[28] customerservice
[27] callcenter
[26] contactcenter
[17] beyondphilosophy
[13] smallbiz

Top Hashtags in Tweet in G2:
[155] custexp
[61] custserv
[31] customerservice
[30] cx
[20] customerexperience
[4] voc
[4] smallbiz
[4] customersuccess
[4] customerexcellence
[4] opex

Top Hashtags in Tweet in G3:
[194] custexp
[190] cx
[156] custserv
[152] customerexperience
[131] cctr
[126] contactcenter
[122] callcenter
[122] customerservice
[5] leadership
[4] socialmedia

Top Hashtags in Tweet in G4:
[112] custexp
[82] cx
[36] empexp
[35] custserv
[17] culture
[17] leadership
[17] journeymapping
[16] data
[15] feedback
[11] insights

Top Hashtags in Tweet in G5:
[120] marketing
[103] custexp
[94] cx
[76] sales
[67] digitalmarketing
[37] smm
[36] customerexperience
[35] advertising
[32] bizdev
[32] contentmarketing

Top Hashtags in Tweet in G6:
[38] custexp
[25] cx
[9] custserv
[8] customerexperience
[7] leadership
[6] customerservice
[3] cctr
[3] newyear
[2] planning
[2] advice

Top Hashtags in Tweet in G7:
[7] custexp
[6] cx
[1] custserv
[1] cctr

Top Hashtags in Tweet in G8:
[24] custexp
[18] customerexperience
[17] leadership
[13] cx
[9] socialselling
[9] digitalselling
[8] futureofwork
[7] employeeexperience
[6] custserv
[5] business

Top Hashtags in Tweet in G9:
[67] custexp
[51] cx
[33] customerexperience
[9] brand
[4] culture
[3] nps
[3] metrics
[3] empexp
[2] leadership
[2] brands

Top Hashtags in Tweet in G10:
[6] cx
[6] custexp
[5] 3d
[5] ar
[1] customerexperience

Top Words
Top Words in Tweet in Entire Graph:
[1081] Words in Sentiment List#1: Positive
[273] Words in Sentiment List#2: Negative
[0] Words in Sentiment List#3: Angry/Violent
[27487] Non-categorized Words
[28841] Total Words
[1200] #custexp
[780] #cx
[520] customer
[466] #customerexperience
[418] #custserv

Top Words in Tweet in G1:
[166] #custexp
[153] #cx
[140] #customerexperience
[63] customer
[58] #custserv
[31] experience
[31] 2020
[31] #cctr
[28] #customerservice
[27] #callcenter

Top Words in Tweet in G2:
[155] #custexp
[99] customer
[61] #custserv
[50] job
[47] service
[46] associate
[44] time
[44] apply
[42] link
[42] bio

Top Words in Tweet in G3:
[194] #custexp
[190] #cx
[156] #custserv
[152] #customerexperience
[130] #cctr
[126] #contactcenter
[122] #callcenter
[122] #customerservice
[68] customer
[39] experience

Top Words in Tweet in G4:
[112] #custexp
[82] customer
[81] #cx
[71] cx
[45] journey
[39] experience
[36] #empexp
[35] #custserv
[35] journeyâ
[30] annettefranz

Top Words in Tweet in G5:
[120] #marketing
[103] #custexp
[94] #cx
[76] #sales
[67] #digitalmarketing
[37] #smm
[36] #customerexperience
[35] #advertising
[32] #bizdev
[32] #contentmarketing

Top Words in Tweet in G6:
[38] #custexp
[27] customers
[26] service
[25] hyken
[25] #cx
[20] customer
[19] anyone
[17] don
[17] compare
[17] businesses

Top Words in Tweet in G7:
[7] #custexp
[6] oraclecx
[6] clickz
[6] #cx
[5] 2020
[5] customer
[5] experience
[4] balaji_sandiego
[4] ways
[4] day

Top Words in Tweet in G8:
[40] timothy_hughes
[25] customer
[24] #custexp
[23] passle
[20] dlaignite
[19] more
[18] #customerexperience
[18] experience
[17] #leadership
[15] company

Top Words in Tweet in G9:
[66] #custexp
[51] #cx
[33] #customerexperience
[18] customer
[16] experience
[11] customers
[9] #brand
[9] 2020
[9] cx
[8] mycustomer

Top Words in Tweet in G10:
[6] #cx
[6] #custexp
[5] web
[5] based
[5] #3d
[5] #ar
[5] tools
[5] enhance
[5] customer
[5] shopping

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[207] #custserv,#cx
[206] #cx,#custexp
[201] #customerservice,#custexp
[187] #custexp,#cx
[184] #cx,#cctr
[180] #cctr,#callcenter
[179] customer,experience
[179] #callcenter,#contactcenter
[178] #contactcenter,#customerexperience
[170] #customerexperience,#customerservice

Top Word Pairs in Tweet in G1:
[49] #custexp,#cx
[44] #customerexperience,#custexp
[34] #cx,#custexp
[34] #custserv,#cx
[28] #cx,#cctr
[27] #cctr,#callcenter
[26] #callcenter,#contactcenter
[25] #contactcenter,#customerexperience
[24] customer,experience
[22] #customerexperience,#customerservice

Top Word Pairs in Tweet in G2:
[56] #custserv,#custexp
[44] customer,service
[42] link,bio
[30] click,link
[28] #customerservice,#custexp
[26] customer,care
[25] care,associate
[24] time,customer
[23] part,time
[17] dave,buster's

Top Word Pairs in Tweet in G3:
[137] #custserv,#cx
[123] #cx,#cctr
[122] #cctr,#callcenter
[122] #callcenter,#contactcenter
[122] #contactcenter,#customerexperience
[122] #customerexperience,#customerservice
[122] #customerservice,#custexp
[36] customer,experience
[35] #cx,#custexp
[18] #custexp,#customerexperience

Top Word Pairs in Tweet in G4:
[45] #custexp,#cx
[35] cx,journeyâ
[32] cx,journey
[28] customer,experience
[27] #custexp,#empexp
[22] #custserv,#custexp
[15] journey,#custexp
[15] operationalizing,customer
[15] customer,data
[15] journeyâ,#custexp

Top Word Pairs in Tweet in G5:
[51] #custexp,#cx
[29] #sales,#marketing
[23] #cx,#custexp
[21] #digitalmarketing,#smm
[19] #marketing,#sales
[17] #ai,#machinelearning
[16] #marketing,#socialmedia
[16] #machinelearning,#tech
[16] #tech,#technology
[14] #advertisingweek,#awnewyork

Top Word Pairs in Tweet in G6:
[17] customers,don
[17] don,compare
[17] compare,businesses
[17] businesses,direct
[17] direct,competitors
[17] competitors,best
[17] best,service
[17] service,received
[17] received,anyone
[15] hyken,customers

Top Word Pairs in Tweet in G7:
[5] customer,experience
[5] #cx,#custexp
[3] experience,trends
[3] trends,watch
[3] watch,2020
[3] 2020,clickz
[3] clickz,#cx
[3] #custexp,clickz
[3] clickz,oraclecx
[2] balaji_sandiego,ways

Top Word Pairs in Tweet in G8:
[18] customer,experience
[15] passle,timothy_hughes
[11] work,socially
[11] socially,connected
[11] connected,ceo
[11] ceo,st3ph3n6
[11] st3ph3n6,dlaignite
[11] dlaignite,#leadership
[11] building,customer
[11] core,values

Top Word Pairs in Tweet in G9:
[38] #cx,#custexp
[16] #customerexperience,#cx
[7] customer,experience
[6] #custexp,#cx
[6] #brand,experience
[6] experience,actually
[6] actually,delivered
[6] delivered,communicated
[6] communicated,single
[6] single,thing

Top Word Pairs in Tweet in G10:
[6] #cx,#custexp
[5] web,based
[5] based,#3d
[5] #3d,#ar
[5] #ar,tools
[5] tools,enhance
[5] enhance,customer
[5] customer,shopping
[5] shopping,experience
[5] experience,#cx

Top Replied-To
Top Mentioned
Top Mentioned in Entire Graph:
@annettefranz
@hyken
@timothy_hughes
@billquiseng
@pgreenbe
@brentleary
@forbes
@lnfrance
@askdangalante
@lizkmiller

Top Mentioned in G1:
@billquiseng
@rieva
@scorementors
@annettefranz
@blakemichellem
@taylor_reach
@hyken
@martechadvisor
@toister
@alexallwood

Top Mentioned in G3:
@hyken
@jennysuedempsey
@kayejchapman
@stephaniethum
@billquiseng
@annettefranz
@jeanniecw
@debbieszumylo
@snapshotzna
@josephmichelli

Top Mentioned in G4:
@annettefranz
@forbes
@dgingiss
@blakemichellem
@discover
@cxinsider
@forbescoaches
@ernanroman
@toister
@omnitalk

Top Mentioned in G5:
@askdangalante
@dangalante
@advertisingweek
@digimarketingwf
@business_ai
@smx
@danonmedium
@voicesummitai
@nyedtechteacher
@snowflakedb

Top Mentioned in G6:
@hyken
@cxjourney
@iris_xyz
@katie_mares1
@csuiteradio
@ernanroman
@icxi_tweets
@lindsaycpederse
@indrajeetad
@martechadvisor

Top Mentioned in G7:
@oraclecx
@balaji_sandiego
@clickz
@smartercx
@todaycx
@rww
@r_hamilton321
@tonybodoh
@zine_one

Top Mentioned in G8:
@timothy_hughes
@dlaignite
@st3ph3n6
@verintapac
@d
@firmforum
@cmswire
@forbes
@marketingmag
@cmoaustralia

Top Mentioned in G9:
@mycustomer
@deniseleeyohn
@annettefranz
@brett_arrington
@howardleelax
@billquiseng
@custthermometer
@svbelleghem
@confirmit
@experiasummit

Top Mentioned in G10:
@retexperience
@softclouds
@drjdrooghaag
@mary_gambara
@drferdowsi
@diofavatas
@enricomolinari
@godfrey_rono
@archonsec
@jgrobicki

Top Tweeters
Top Tweeters in Entire Graph:
@amazonhelp
@atthelp
@alhanda
@chidambara09
@ottlegalrebels
@fintechna
@rousseauagnes
@marshacollier
@trippbraden
@nancyrubin

Top Tweeters in G1:
@entrepreneur
@adage
@rieva
@grjenkin
@billquiseng
@ittechbuz
@danmoyle
@jobinindia
@abidsmom
@colinshaw_cx

Top Tweeters in G2:
@mjasonhouck
@brainzooming
@amruthasuri
@robinyearsley
@nikastewart
@vizworld
@bobehayes
@shaynelibby
@scottmckain
@uxfeedbacknews

Top Tweeters in G3:
@katenasser
@666d3monsinside
@clearaction
@sueduris
@jeanniecw
@hollychessman
@ericamarois
@colinsataylor
@stephaniethum
@evergage

Top Tweeters in G4:
@nancyrubin
@tweetinggoddess
@forbes
@designthinkbot
@isocialfanz
@lynnsoss
@discover
@vladobotsvadze
@annettefranz
@jon_ferrara

Top Tweeters in G5:
@thecuriousluke
@bubbles4tw
@advertisingweek
@iot_technojeder
@industryai
@scoshield
@msarozz
@webpreneur_guru
@salesforce
@cmdatascoop

Top Tweeters in G6:
@iris_xyz
@4c7f21ac5bb74b0
@harvardbiz
@hyken
@helenoster
@mminevich
@medpagetoday
@cxjourney
@smartbrief
@alani__o

Top Tweeters in G7:
@marshacollier
@kuriharan
@tonybodoh
@leimer
@ccprakay
@billmew
@psb_dc
@apollineadiju
@mallys_
@cybersecboardrm

Top Tweeters in G8:
@trippbraden
@timothy_hughes
@ssxman2
@cmswire
@_eqwal
@olilince
@highchloecloud
@digitalleadtim
@dlaignite
@socialsaleslnge

Top Tweeters in G9:
@alhanda
@rickyrea
@ianspindley
@cioonline
@deniseleeyohn
@mycustomer
@cxinsider
@btemkin
@jaseclarke_cx
@confirmit

Top Tweeters in G10:
@drferdowsi
@nevillegaunt
@drjdrooghaag
@archonsec
@formacionenmk
@custexpworld
@jgrobicki
@dak970
@veenaproerp
@enricomolinari