#cx, Twitter, 12/1/2019 8:36:54 AM, 217735


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#cx_2019-11-30_22-04-21.xlsx
#cx_2019-11-30_22-04-21.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
December 01, 2019
Short Description:
#cx via NodeXL http://bit.ly/33Dlacb
@forbes
@esli_kto_to
@microsmallbusi1
@softclouds
@jeannebliss
@audreydesisto
@ronald_vanloon
@enricomolinari
@chidambara09
@fisher85m

Top hashtags:
#cx
#customerexperience
#ai
#iot
#ux
#fintech
#marketing
#infographic

Description:
Description
The graph represents a network of 3,913 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 01 December 2019 at 06:05 UTC.

The requested start date was Sunday, 01 December 2019 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 1-hour, 53-minute period from Wednesday, 27 November 2019 at 09:46 UTC to Saturday, 30 November 2019 at 11:40 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3913
Unique Edges : 5061
Edges With Duplicates : 2391
Total Edges : 7452
Number of Edge Types : 3
Mentions : 5496
Replies to : 81
Tweet : 1875
Self-Loops : 1875
Reciprocated Vertex Pair Ratio : 0.0431202600216685
Reciprocated Edge Ratio : 0.082675529705027
Connected Components : 957
Single-Vertex Connected Components : 588
Maximum Vertices in a Connected Component : 2084
Maximum Edges in a Connected Component : 5028
Maximum Geodesic Distance (Diameter) : 15
Average Geodesic Distance : 5.842475
Graph Density : 0.000314483157970103
Modularity : 0.604014
NodeXL Version : 1.0.1.421
Data Import : The graph represents a network of 3,913 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Sunday, 01 December 2019 at 06:05 UTC.

The requested start date was Sunday, 01 December 2019 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 1-hour, 53-minute period from Wednesday, 27 November 2019 at 09:46 UTC to Saturday, 30 November 2019 at 11:40 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : #cx
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[154] https://twitter.com/thekaushalsoni
[47] https://twinybots.ch/
[44] https://reviewscast.com/5-smart-gifts-for-your-child-on-birthday/
[34] https://www.datasciencecentral.com/profiles/blogs/how-spotify-know-a-lot-about-you-using-machine-learning-and-ai
[23] -
[22] https://www.sap.com/documents/2019/10/403f4291-6b7d-0010-87a3-c30de2ffd8ff.html?source=rvl-MarketingCampaign&campaigncode=CRM-YE19-INF-SAPH19P
[22] https://www.forbes.com/sites/forbescommunicationscouncil/2019/11/19/customer-experience-best-practices-when-mistakes-happen/#66404d7f64a5
[20] https://www.forbes.com/sites/workday/2019/11/26/better-customer-experience-starts-with-reskilling-employees/?utm_content=106790519&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#3146d8511b0a
[16] https://medium.com/p/creating-the-customer-experience-of-the-future-using-conversational-ai-2145a1853ee2
[16] https://www.growth-hackers.net/content-management-systems-changed-business/

Top URLs in Tweet in G1:
[17] https://twinybots.ch/
[8] http://www.appcues.com/blog/drive-user-engagement-through-the-familiarity-principle/
[7] http://mopinion.com/customer-experience-cx-survey-questions/?utm_content=buffer7f1e9&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[7] http://mopinion.com/what-is-the-customer-experience-gap/?utm_content=buffer6bd5f&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[6] https://www.forbes.com/sites/forbescommunicationscouncil/2019/11/19/customer-experience-best-practices-when-mistakes-happen/#66404d7f64a5
[4] https://www.minterdial.com/2019/11/apple-customer-experience/
[4] https://adage.com/article/focusvision/it-takes-big-and-small-data-customer-insight-key-business-success/2214856
[4] https://www.customerexperienceupdate.com/edition/daily-chief-customer-officer-virtual-agent-2019-11-21?article-id=12131418&article-title=years-one-through-four--how-to-advance-and-elevate-the-cco-role
[4] https://www.leadent.digital/home/products/omw
[3] https://www.futurelab.net/blog/2019/11/what-exactly-employee-experience

Top URLs in Tweet in G2:
[7] http://www.eglobalis.com/customer-experience-best-books-of-2019-2020/
[7] https://www.iris.xyz/sell/client-experience/customer-service-happens
[6] https://www.superoffice.com/blog/customer-experience-strategy/
[5] https://www.mycustomer.com/customer-experience/engagement/seven-different-ways-to-measure-customer-satisfaction?platform=hootsuite
[4] https://hyken.com/customer-service-culture/when-things-arent-going-well-will-you-accept-blame/
[4] https://hyken.com/customer-experience-2/5-ways-leverage-technology-better-customer-experience/
[3] https://experiasummit.com/
[3] http://www.adrianswinscoe.com/the-secrets-behind-airbnbs-customer-experience-interview-with-joseph-michelli/
[3] https://winedownstellakustomer.splashthat.com/
[3] https://www.mycustomer.com/content/why-so-many-companies-are-failing-to-put-the-customer-in-their-customer-experience?platform=hootsuite

Top URLs in Tweet in G3:
[10] https://www.e-marketing.fr/Thematique/veille-1097/Diaporamas/ces-start-qui-bousculent-experience-client-344554/budd-client-est-roi-344555.htm
[8] https://www.datasciencecentral.com/profiles/blogs/how-spotify-know-a-lot-about-you-using-machine-learning-and-ai
[7] https://www.business2community.com/customer-experience/beyond-the-bottom-of-the-funnel-understanding-the-impact-of-cx-at-every-stage-02262035?utm_content=106886317&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[4] https://mobileeurope.co.uk/press-wire/telefonica-approves-5-point-plan-to-begin-a-new-era
[3] https://www.linkedin.com/pulse/future-rpa-dr-marcell-vollmer
[3] https://medium.com/p/creating-the-customer-experience-of-the-future-using-conversational-ai-2145a1853ee2
[3] https://twitter.com/jackcoleman219
[3] https://www.sap.com/documents/2019/10/403f4291-6b7d-0010-87a3-c30de2ffd8ff.html?source=rvl-MarketingCampaign&campaigncode=CRM-YE19-INF-SAPH19P
[2] https://voicebot.ai/2019/11/20/new-report-says-consumers-have-71-preference-for-human-over-robot-voices-for-voice-assistant-user-experience/
[2] https://www.pwc.com/us/en/services/consulting/library/consumer-intelligence-series/future-of-customer-experience.html

Top URLs in Tweet in G4:
[23] https://www.datasciencecentral.com/profiles/blogs/how-spotify-know-a-lot-about-you-using-machine-learning-and-ai
[19] https://www.sap.com/documents/2019/10/403f4291-6b7d-0010-87a3-c30de2ffd8ff.html?source=rvl-MarketingCampaign&campaigncode=CRM-YE19-INF-SAPH19P
[14] https://www.growth-hackers.net/content-management-systems-changed-business/
[13] https://medium.com/p/creating-the-customer-experience-of-the-future-using-conversational-ai-2145a1853ee2
[8] https://thefinancialbrand.com/71350/ai-machine-learning-analytics-marketing-banking-trends/
[6] https://bigdata-madesimple.com/top-tips-tricks-improving-customer-experience/
[5] https://dashbouquet.com/blog/artificial-intelligence/the-value-of-ai-in-customer-experience
[5] https://lnkd.in/f4MArBz
[3] https://www.datasciencecentral.com/profiles/blogs/top-8-data-science-use-cases-in-marketing
[3] https://www.ft.com/content/a353a48c-024e-11ea-b7bc-f3fa4e77dd47?utm_content=buffer78ab2&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G5:
[147] https://twitter.com/thekaushalsoni
[40] https://reviewscast.com/5-smart-gifts-for-your-child-on-birthday/
[9] https://twitter.com/jackcoleman219
[4] https://twinybots.ch/
[3] https://customerthink.com/memory-and-the-customer-experience-timing-is-everything/
[3] https://www.forbes.com/sites/forbescommunicationscouncil/2019/11/19/customer-experience-best-practices-when-mistakes-happen/#66404d7f64a5
[2] https://twitter.com/ume_kyd
[2] https://www.forbes.com/sites/workday/2019/11/26/better-customer-experience-starts-with-reskilling-employees/?utm_content=106790519&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887#3146d8511b0a
[1] https://www.odoscope.com/en/customer-experience-optimization/
[1] https://blog.cloudera.com/emirates-nbd-enabling-digital-transformation-delivering-innovation-and-a-more-personalized-customer-experience/?es_id=9804a09117

Top URLs in Tweet in G6:
[3] https://ucadvocates.com/join/
[2] https://www.avaya.com/en/about-avaya/newsroom/pr-us-191114/?WT.tsrc=Social
[2] https://www.uctoday.com/unified-communications/how-to-be-a-successful-uc-advocate/
[2] https://www.uctoday.com/unified-communications/what-is-uc-advocates/
[1] https://www.linkedin.com/slink?code=dU8Kjd6
[1] http://cxfiles.libsyn.com/rachel-robinson-teleperformance-the-future-for-government-cx?tdest_id=776955
[1] http://cxfiles.libsyn.com/
[1] https://okt.to/6rdU0m
[1] https://okt.to/qWHDTa
[1] https://okt.to/snBMhG

Top URLs in Tweet in G7:
[3] https://www.ciclo21.com/cx-la-peral-2020/
[3] https://www.ciclo21.com/ciclobreves-internacionales-noviembre-ciclismo-2019/
[3] https://twitter.com/SamuSainz/status/1200162556926734342
[2] https://twitter.com/WielerFlitsBE/status/1200714024436060160
[2] https://www.diarioinformacion.com/deportes/2019/11/29/felipe-orts-asalto-top10/2211319.html
[2] https://www.velouk.net/2019/11/28/news-worlds-coming-to-ipswich/
[1] https://twitter.com/WielerFlitsBE/status/1200675848778665984
[1] https://twitter.com/WielerFlits/status/1199705923725537282
[1] https://twitter.com/cyclocross24/status/1200421682961358849
[1] https://twitter.com/JumboVismaRoad/status/1200717396132147200

Top URLs in Tweet in G8:
[6] https://www.raconteur.net/technology/proptech-definition
[4] https://www.statista.com/chart/20137/worldwide-true-wireless-earbuds-sales/
[4] https://blog.fusebill.com/dunning-management-to-reduce-churn-rates?ref=quuu
[3] https://www.forbes.com/sites/johnellett/2018/04/15/gartner-predicts-3-ways-ai-will-impact-marketing-and-improve-customer-experiences/?utm_sq=g233a427ou&utm_source=Twitter&utm_medium=social&utm_campaign=CXintersect&utm_content=CustomerExperience#5a2a1b472094
[3] https://www.statista.com/chart/9604/5g-subscription-forecast/
[2] https://www.forbes.com/sites/micahsolomon/2018/02/17/customer-service-is-the-new-marketing/?utm_sq=fpjqmna738&utm_source=Twitter&utm_medium=social&utm_campaign=Ross_Quintana&utm_content=Articles#5f1f10b01d28
[2] https://www.adobe.com/experience-cloud/customer-experience-management.html?utm_sq=g231pcbvud&utm_source=Twitter&utm_medium=social&utm_campaign=TravisAllenSM&utm_content=CustomerExperience
[2] https://www.cmswire.com/customer-experience/the-future-of-customer-experience-is-ai-are-you-ready/?utm_sq=fzm0e9wibe&utm_source=Twitter&utm_medium=social&utm_campaign=CXintersect&utm_content=CustomerExperience
[2] https://hbr.org/2018/09/to-get-employees-to-empathize-with-customers-make-them-think-like-customers?utm_sq=g23364fzp1&utm_source=Twitter&utm_medium=social&utm_campaign=Ross-Quintana&utm_content=CustomerExperience
[2] https://marketingland.com/a-new-customer-experience-how-ai-is-changing-marketing-250480?utm_sq=g2344sn7jg&utm_source=Twitter&utm_medium=social&utm_campaign=TravisAllenSM&utm_content=CustomerExperience

Top URLs in Tweet in G9:
[7] https://www.cmswire.com/customer-experience/how-ai-is-powering-the-next-generation-of-support-agents/
[3] https://www.genesys.com/es-mx/resources/no-todas-las-plataformas-de-experiencia-del-cliente-son-iguales
[2] https://customerthink.com/make-the-customer-king-in-your-company/?CMP=SOC-ORG-VONAGE-TW-NATIVE-CONTACTCENTER-OTHER&linkId=77760410
[2] https://searchunifiedcommunications.techtarget.com/feature/The-advantages-of-video-calling-drive-business-competition?utm_campaign=suc_networking&utm_content=1574193244&utm_medium=social&utm_source=twitter
[2] https://www.cmswire.com/customer-experience/communication-matters-building-a-successful-cx-strategy-around-customer-communication/
[2] https://www.cmswire.com/customer-experience/the-jury-is-in-on-the-future-of-customer-experience/
[1] https://www.genesys.com/number-1-cx-platform/?utm_source=linkedin&utm_medium=social&utm_campaign=unconventional
[1] https://www.genesys.com/press?utm_source=gcap&utm_medium=referral&utm_campaign=[PR]%20Genesys%20Cloud%20TechStyle&release=122799
[1] https://www.genesys.com/blog/post/imagine-if-you-could-train-and-onboard-agents-87-faster-with-cloud?utm_source=gcap&utm_medium=referral&utm_campaign=[Imagine%20if]%20You%20could%20train%20and%20onboard%20agents%2087%25%20faster%20with%20cloud
[1] https://youtu.be/Zq8LgIz3Bgs

Top URLs in Tweet in G10:
[3] https://blog.treasuredata.com/blog/2019/08/15/how-to-create-four-different-customer-journey-maps-and-why-you-might-need-them-all/?ref=quuu
[2] https://adage.com/article/focusvision/it-takes-big-and-small-data-customer-insight-key-business-success/2214856
[2] https://www.linkedin.com/slink?code=dg3DEXP
[2] http://go.forrester.com/feedbacknow-announcement?utm_source=twitter&utm_medium=social&utm_content=100001048568261&utm_campaign=fn2&linkId=100000009156949
[2] https://go.forrester.com/agency-creativity/?utm_source=twitter&utm_medium=social&utm_content=100001048552509&utm_campaign=mktg&linkId=100000009156705
[2] https://go.forrester.com/future-of-cx/?utm_source=twitter&utm_medium=social&utm_content=100000982185698&utm_campaign=futureofcx&linkId=100000008386453
[1] https://www.linkedin.com/slink?code=dQ5jTzB
[1] https://www.mirror.co.uk/money/britains-best-worst-banks-based-20974613?utm_source=linkedin.com&utm_medium=social&utm_campaign=sharebar
[1] https://www.linkedin.com/slink?code=dCbE4mT
[1] https://www.linkedin.com/slink?code=dC9uNwZ

Top Domains
Top Domains in Tweet in Entire Graph:
[304] twitter.com
[152] linkedin.com
[141] forbes.com
[67] customerthink.com
[60] dy.si
[52] mycustomer.com
[52] customerexperienceupdate.com
[49] youtube.com
[47] twinybots.ch
[46] okt.to

Top Domains in Tweet in G1:
[69] linkedin.com
[31] forbes.com
[30] customerthink.com
[29] dy.si
[28] twitter.com
[25] mopinion.com
[24] appcues.com
[17] cmswire.com
[17] twinybots.ch
[14] co.uk

Top Domains in Tweet in G2:
[50] mycustomer.com
[40] forbes.com
[37] customerexperienceupdate.com
[32] twitter.com
[21] customerthink.com
[20] linkedin.com
[14] clearaction.com
[13] cx-journey.com
[10] customerbliss.com
[9] dy.si

Top Domains in Tweet in G3:
[13] e-marketing.fr
[12] datasciencecentral.com
[10] business2community.com
[9] twitter.com
[8] medium.com
[5] forbes.com
[5] co.uk
[3] linkedin.com
[3] pwc.com
[3] sap.com

Top Domains in Tweet in G4:
[27] datasciencecentral.com
[25] sap.com
[17] growth-hackers.net
[14] medium.com
[13] thefinancialbrand.com
[7] dashbouquet.com
[6] bigdata-madesimple.com
[6] lnkd.in
[4] twitter.com
[4] forbes.com

Top Domains in Tweet in G5:
[159] twitter.com
[40] reviewscast.com
[5] forbes.com
[4] customerthink.com
[4] twinybots.ch
[2] lnkd.in
[1] odoscope.com
[1] cloudera.com
[1] linkedin.com
[1] datasciencecentral.com

Top Domains in Tweet in G6:
[21] okt.to
[11] uctoday.com
[3] paper.li
[3] ucadvocates.com
[2] avaya.com
[2] libsyn.com
[2] twitter.com
[2] co.uk
[1] linkedin.com
[1] speechmatics.com

Top Domains in Tweet in G7:
[12] twitter.com
[8] ciclo21.com
[2] diarioinformacion.com
[2] instagram.com
[2] velouk.net
[1] senderosrojos.com
[1] audioboom.com

Top Domains in Tweet in G8:
[25] karlsmith.info
[7] fusebill.com
[7] statista.com
[6] forbes.com
[6] hbr.org
[6] raconteur.net
[4] dy.si
[4] cmswire.com
[2] adobe.com
[2] marketingland.com

Top Domains in Tweet in G9:
[28] genesys.com
[13] cmswire.com
[4] dy.si
[3] customerthink.com
[3] vonage.com
[2] faveeo.com
[2] techtarget.com
[2] gartner.com
[2] twitter.com
[1] youtu.be

Top Domains in Tweet in G10:
[8] linkedin.com
[7] okt.to
[6] forrester.com
[4] adage.com
[4] destinationcrm.com
[4] treasuredata.com
[4] retailtechnologyinsider.com
[4] personetics.com
[3] twitter.com
[2] martechadvisor.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3797] cx
[850] customerexperience
[593] ai
[505] iot
[450] ux
[375] fintech
[259] marketing
[239] infographic
[227] blackfriday
[211] innovation



Top Hashtags in Tweet in G1:
[872] cx
[192] customerexperience
[64] ux
[48] marketing
[42] customerservice
[41] customer
[39] ai
[33] experience
[31] saas
[28] business

Top Hashtags in Tweet in G2:
[593] cx
[165] customerexperience
[130] custexp
[58] custserv
[49] marketing
[28] ai
[24] leadership
[20] sales
[18] customerservice
[17] tech

Top Hashtags in Tweet in G3:
[257] cx
[136] blackfriday
[129] ux
[127] iot
[111] augmentedreaility
[111] future
[104] video
[85] ai
[67] customerexperience
[55] robotics

Top Hashtags in Tweet in G4:
[176] cx
[115] ai
[59] machinelearning
[45] fintech
[38] bigdata
[38] customerexperience
[37] business
[35] iot
[34] tech
[33] ml

Top Hashtags in Tweet in G5:
[240] iot
[200] infographic
[188] fintech
[155] enterprise
[154] cx
[149] ioe
[115] ai
[80] cybersecurity
[78] smartcities
[78] p2p

Top Hashtags in Tweet in G6:
[75] cx
[18] ai
[18] uc
[12] analytics
[11] ucoms
[10] customerexperience
[9] cc
[8] contactcenter
[8] letscollaborate
[7] custserv

Top Hashtags in Tweet in G7:
[60] cx
[25] cyclocross
[24] veldrijden
[16] cycling
[9] ciclocross
[7] madrid
[6] kortrijk
[6] ciclismo
[6] cyclinglife
[4] cxvalencia

Top Hashtags in Tweet in G8:
[95] cx
[48] digitaltransformation
[41] iot
[36] ux
[32] ai
[27] blockchain
[26] customerexperience
[25] businessagility
[25] futurist
[25] futureofwork

Top Hashtags in Tweet in G9:
[76] cx
[9] cctr
[9] ebook
[8] custserv
[7] custexp
[4] ci
[3] cloud
[3] evolutioneu
[3] iot
[3] influencer

Top Hashtags in Tweet in G10:
[72] cx
[22] customerexperience
[10] marketing
[8] ai
[8] custserv
[6] finserv
[5] selfdrivingfinance
[5] fintech
[4] crm
[4] personalization

Top Words
Top Words in Tweet in Entire Graph:
[4989] Words in Sentiment List#1: Positive
[971] Words in Sentiment List#2: Negative
[5] Words in Sentiment List#3: Angry/Violent
[110572] Non-categorized Words
[116534] Total Words
[3795] #cx
[1159] customer
[850] #customerexperience
[803] experience
[593] #ai

Top Words in Tweet in G1:
[870] #cx
[290] customer
[192] #customerexperience
[188] experience
[76] customers
[69] more
[64] #ux
[63] cx
[56] learn
[52] great

Top Words in Tweet in G2:
[593] #cx
[235] customer
[165] #customerexperience
[130] #custexp
[129] experience
[77] gt
[73] more
[67] cx
[58] #custserv
[58] lt

Top Words in Tweet in G3:
[257] #cx
[173] enricomolinari
[136] #blackfriday
[129] #ux
[127] #iot
[112] changing
[111] integrated
[111] #augmentedreaility
[111] #future
[108] forever

Top Words in Tweet in G4:
[176] #cx
[115] #ai
[81] ronald_vanloon
[61] experience
[59] #machinelearning
[58] customer
[53] learn
[45] #fintech
[39] customers
[39] using

Top Words in Tweet in G5:
[240] #iot
[200] #infographic
[188] #fintech
[156] future
[155] #enterprise
[155] social
[154] #cx
[149] #ioe
[142] follow
[134] fisher85m

Top Words in Tweet in G6:
[75] #cx
[42] gt
[28] customer
[21] #uc
[18] #ai
[16] nice
[15] posted
[14] experience
[13] contact
[13] best

Top Words in Tweet in G7:
[60] #cx
[25] #cyclocross
[24] #veldrijden
[17] gcntweet
[16] cyclocross
[16] #cycling
[13] live
[12] hosting
[12] round
[12] sunday

Top Words in Tweet in G8:
[95] #cx
[48] #digitaltransformation
[41] #iot
[36] #ux
[32] #ai
[27] #blockchain
[26] customer
[26] #customerexperience
[25] #businessagility
[25] #futurist

Top Words in Tweet in G9:
[76] #cx
[29] genesys
[25] customer
[19] cmswire
[17] cx
[11] book
[10] evankirstel
[10] agents
[10] lea
[10] gartner_inc

Top Words in Tweet in G10:
[72] #cx
[32] customer
[22] #customerexperience
[16] experience
[16] customers
[14] more
[14] see
[12] forrester
[11] learn
[10] #marketing

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[499] customer,experience
[256] #cx,#customerexperience
[242] #cx,#ux
[240] #customerexperience,#cx
[184] #ux,#iot
[162] integrated,#augmentedreaility
[162] #future,#cx
[162] social,#enterprise
[162] #enterprise,future
[162] future,#infographic

Top Word Pairs in Tweet in G1:
[118] customer,experience
[65] #cx,#customerexperience
[62] #customerexperience,#cx
[30] experience,#cx
[28] #customer,#experience
[26] #ux,#cx
[26] #saas,#smb
[25] #smb,#onboarding
[24] #onboarding,#cx
[21] #cx,#ux

Top Word Pairs in Tweet in G2:
[81] customer,experience
[73] #custexp,#cx
[56] #cx,#customerexperience
[51] gt,gt
[42] lt,lt
[33] #cx,#custexp
[28] customer,service
[27] #customerexperience,#cx
[25] #cx,#custserv
[16] cx,journey

Top Word Pairs in Tweet in G3:
[111] integrated,#augmentedreaility
[111] #future,#cx
[109] #augmentedreaility,changing
[109] changing,#future
[109] #cx,#ux
[108] #ux,#iot
[108] #iot,forever
[107] #blackfriday,integrated
[104] forever,#video
[103] ready,#blackfriday

Top Word Pairs in Tweet in G4:
[41] customer,experience
[31] #ai,#cx
[29] #fintech,#finserv
[28] #cms,changed
[28] changed,way
[28] way,doing
[28] doing,#business
[26] learn,more
[26] #machinelearning,#ai
[24] #cx,#martech

Top Word Pairs in Tweet in G5:
[153] social,#enterprise
[153] #enterprise,future
[153] future,#infographic
[148] #iot,#ioe
[142] #infographic,follow
[142] follow,#iot
[142] #ioe,#fintech
[134] #fintech,#digitalmar
[102] thekaushalsoni,social
[78] major,sectors

Top Word Pairs in Tweet in G6:
[21] gt,gt
[11] gt,#cx
[11] customer,experience
[8] contact,center
[8] quality,central
[8] uctodaynews,posted
[7] #cx,#custserv
[7] best,use
[7] threeuk,techmbs_tweet
[6] using,nice

Top Word Pairs in Tweet in G7:
[18] #cx,#veldrijden
[13] #cx,#cyclocross
[10] miss,ep
[10] ep,gcn
[10] gcn,cyclocross
[10] cyclocross,podcast
[10] podcast,live
[10] live,week
[10] week,jeremypowers
[10] jeremypowers,talks

Top Word Pairs in Tweet in G8:
[26] #cx,#ux
[25] #digitaltransformation,#businessagility
[25] #businessagility,#cx
[25] #ux,#iot
[25] #iot,#ai
[25] #ai,#futurist
[25] #futurist,#futureofwork
[25] #futureofwork,ubinetus
[25] ubinetus,paradigminov8
[25] paradigminov8,#thingcoin

Top Word Pairs in Tweet in G9:
[11] book,genesys
[9] customer,experience
[9] cx,eficaz
[9] lea,book
[8] ai,powering
[8] powering,next
[8] next,generation
[8] generation,support
[8] support,agents
[8] #cctr,#cx

Top Word Pairs in Tweet in G10:
[12] customer,experience
[6] next,week
[5] #cx,#customerexperience
[5] holiday,season
[5] see,banks
[4] over,past
[4] past,decade
[4] decade,customer
[4] customer,lifecycle
[4] lifecycle,changed

Top Replied-To
Top Replied-To in Entire Graph:
@stephaniethum
@mcdonalds
@centralcxleague
@hyken
@mycustomer
@firstdirect
@techwireasia
@unbabel
@sap_retail

Top Replied-To in G2:
@stephaniethum
@mcdonalds
@hyken
@mycustomer
@gartner
@softclouds
@lfboteroc
@jeannebliss
@acefoneuk
@adrianswinscoe

Top Replied-To in G3:
@fmfrancoise

Top Replied-To in G4:
@chainofthings

Top Replied-To in G6:
@xarios__

Top Replied-To in G7:
@woutvanaert
@tommeeusen

Top Replied-To in G9:
@genesys

Top Replied-To in G10:
@zinfitech

Top Mentioned
Top Mentioned in Entire Graph:
@audreydesisto
@ume_kyd
@fisher85m
@thekaushalsoni
@enricomolinari
@mikequindazzi
@ronald_vanloon
@forbes
@nicolas2pinto
@dwaynerodgers12

Top Mentioned in G1:
@projectarmy
@ivrpowers
@connectritesh
@tribecx
@dst_edit
@jimdicso
@signifyd
@ccr_tr
@techtweet24h

Top Mentioned in G2:
@forbes
@jeannebliss
@annettefranz
@mycustomer
@hyken
@stephaniethum
@greenrope
@blakemichellem
@customerthink
@kustomer

Top Mentioned in G3:
@audreydesisto
@enricomolinari
@mikequindazzi
@larrykim
@frronconi
@takeongravity
@julez_norton
@haroldsinnott
@mvollmer1
@automeme

Top Mentioned in G4:
@ronald_vanloon
@sap
@startgrowthhack
@kirkdborne
@ipfconline1
@spotify
@alison_biggan
@benkamaudigital
@startup_nerd
@ai_mesh

Top Mentioned in G5:
@thekaushalsoni
@fisher85m
@dwaynerodgers12
@24kmedia
@jackcoleman219
@davorjord
@mikequindazzi
@antgrasso
@iam__network
@marketerncust

Top Mentioned in G6:
@mitel
@uctodaynews
@google
@nexidia
@threeuk
@techmbs_tweet
@pallaviborkar_1
@ucadvocates
@niceltd
@teleperformance

Top Mentioned in G7:
@gcntweet
@jeremypowers
@toaerts
@boardmanbikespc
@woutvanaert
@jumbovismaroad
@jolandaneff
@cycledivision
@velouk
@samusainz

Top Mentioned in G8:
@ubinetus
@paradigminov8
@noikeanolife
@dilipbhatia
@statistacharts
@fusebill
@bastwins
@raconteur
@evrythng
@gregburwell

Top Mentioned in G9:
@genesys
@cmswire
@evankirstel
@gartner_inc
@searchunify
@futurumresearch
@vonage
@lisamloftis
@oschabenberger
@forr

Top Mentioned in G10:
@forrester
@userexperienceu
@personetics
@rbc
@cxdaryn
@destinationcrm
@huntington_bank
@metro_bank
@treasuredata
@custcontactweek

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@americanair
@arkangelscrap
@sectest9
@nosqldigest
@edinburghwatch
@klm
@southwestair
@evankirstel
@chidambara09

Top Tweeters in G1:
@bhumharit
@carlesdijous
@yoshiki7111
@manojpallai
@ankitc265
@hebertkonlabs
@cyclismactu
@logz05
@derickson
@dogetalist

Top Tweeters in G2:
@southwestair
@mcdonalds
@momsfocus
@analyticaglobal
@airbnbhelp
@forbes
@auspost
@drferdowsi
@spirosmargaris
@fmfrancoise

Top Tweeters in G3:
@chidambara09
@lorimoreno
@evanderburg
@marshacollier
@akwyz
@nomoreslaves
@bbcworld
@debraruh
@7wdata
@kuriharan

Top Tweeters in G4:
@arkangelscrap
@pvalsfr
@ronaldclarke
@kingofpayments
@grattonboy
@grattongirl
@realdjthewriter
@garyvee
@pardoe_ai
@cnnbusiness

Top Tweeters in G5:
@sectest9
@fintechna
@iam__network
@lelkan
@cybersec_feeds
@timothy_hughes
@thekaushalsoni
@24k
@jayeshmthakur
@thetechnologytm

Top Tweeters in G6:
@markhillary
@threeuk
@google
@teleperformance
@pgi
@bekdavis
@redbox
@soc1albutterfly
@mcgeesmith
@nice_cx

Top Tweeters in G7:
@afpfr
@eurosport_uk
@ciclo21
@hectorruizmex
@velouk
@aussielarry
@ruedalenticular
@dhumpachika
@astr0b0y8
@superste4

Top Tweeters in G8:
@ottlegalrebels
@lisanorfolk
@andrewmorrisuk
@jacobussystems
@noikeanolife
@ross_quintana
@vernieman
@gagnelegal
@tomraftery
@lenovo

Top Tweeters in G9:
@evankirstel
@richsimmondsza
@marksandspencer
@colorstreamedia
@padididit
@thehipposhoe
@danielnewmanuv
@cmswire
@bulldogreporter
@rww

Top Tweeters in G10:
@edinburghwatch
@adage
@sp_energypeople
@marketingeyeaus
@brainroaring
@fastlanemillio1
@khoros
@retaildive
@metro_bank
@sugarcrm