custexp, Twitter, 11/27/2019 2:06:32 PM, 217490


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custexp_2019-11-26_16-12-26.xlsx
custexp_2019-11-26_16-12-26.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
November 27, 2019
Short Description:
custexp via NodeXL http://bit.ly/37FZrn3
@annettefranz
@billquiseng
@balaji_sandiego
@mycustomer
@forbes
@hyken
@youtube
@cxinsider
@stacysherman
@finacle

Top hashtags:
#custexp
#cx
#customerexperience
#custserv
#marketing
#leadership
#socialmedia
#ux
#smallbusiness

Description:
Description
The graph represents a network of 854 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Wednesday, 27 November 2019 at 00:12 UTC.

The requested start date was Monday, 25 November 2019 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 13-day, 23-hour, 36-minute period from Monday, 11 November 2019 at 01:22 UTC to Monday, 25 November 2019 at 00:58 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 854
Unique Edges : 1124
Edges With Duplicates : 1644
Total Edges : 2768
Number of Edge Types : 3
Mentions : 1912
Tweet : 845
Replies to : 11
Self-Loops : 845
Reciprocated Vertex Pair Ratio : 0.0578034682080925
Reciprocated Edge Ratio : 0.109289617486339
Connected Components : 141
Single-Vertex Connected Components : 80
Maximum Vertices in a Connected Component : 578
Maximum Edges in a Connected Component : 2101
Maximum Geodesic Distance (Diameter) : 11
Average Geodesic Distance : 4.20934
Graph Density : 0.00175849941383353
Modularity : 0.379847
NodeXL Version : 1.0.1.421
Data Import : The graph represents a network of 854 Twitter users whose tweets in the requested range contained "custexp", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Wednesday, 27 November 2019 at 00:12 UTC.

The requested start date was Monday, 25 November 2019 at 01:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 13-day, 23-hour, 36-minute period from Monday, 11 November 2019 at 01:22 UTC to Monday, 25 November 2019 at 00:58 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

Layout Algorithm : The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.
Graph Source : GraphServerTwitterSearch
Graph Term : custexp
Groups : The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.
Edge Color : Edge Weight
Edge Width : Edge Weight
Edge Alpha : Edge Weight
Vertex Radius : Betweenness Centrality

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[102] https://fiverr.com/makeunique1/
[37] https://cx-journey.com/2019/11/not-your-fathers-comcast.html
[37] https://twinybots.ch/
[19] https://www.forbes.com/sites/shephyken/2019/11/10/hacks-for-using-video-to-enhance-the-customer-experience/?utm_content=105390895&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#178563ed7968
[18] https://www.forbes.com/sites/forbescommunicationscouncil/2019/11/19/customer-experience-best-practices-when-mistakes-happen/#76610d4c64a5
[17] https://cx-journey.com/2019/11/customer-service-happens-when-the-experience-breaks-down.html
[17] https://cx-journey.com/2019/10/understanding-customer-mindset-with-journey-mapping.html
[16] https://experiasummit.com/
[15] https://www.amazon.com/dp/1686886810/ref=sr_1_1?keywords=annette+franz&qid=1567611197&s=books&sr=1-1
[14] https://www.forbes.com/sites/forbescoachescouncil/2019/08/16/is-it-time-to-audit-your-customer-experience-transformation/

Top URLs in Tweet in G1:
[25] https://cx-journey.com/2019/11/not-your-fathers-comcast.html
[17] https://cx-journey.com/2019/10/understanding-customer-mindset-with-journey-mapping.html
[16] https://experiasummit.com/
[15] https://cx-journey.com/2019/11/customer-service-happens-when-the-experience-breaks-down.html
[14] https://www.amazon.com/dp/1686886810/ref=sr_1_1?keywords=annette+franz&qid=1567611197&s=books&sr=1-1
[10] https://cx-journey.com/2019/01/building-blocks-of-customer-experience.html
[8] https://workflow.servicenow.com/customer-experience/measuring-customer-experience-mapping/
[8] https://www.customercontactweekdigital.com/events-customercontactweekwinter/blog/ccw-guest-post-the-benefits-of-a-customer-centric-culture?utm_source=Influencer&utm_medium=Media
[8] Partner&utm_campaign=20CCWN_FRANZ&utm_term=&utm_content=&disc=20CCWN_FRANZ&extTreatId=7455267
[7] https://adoreboard.com/hx-academy/hx-academy-meets-annette-franz-ccxp-founder-ceo-of-cx-journey-inc

Top URLs in Tweet in G2:
[9] https://www.forbes.com/sites/forbescommunicationscouncil/2019/11/19/customer-experience-best-practices-when-mistakes-happen/#76610d4c64a5
[9] https://beyondphilosophy.com/books/
[8] https://twinybots.ch/
[8] https://www.forbes.com/sites/shephyken/2019/11/10/hacks-for-using-video-to-enhance-the-customer-experience/?utm_content=105390895&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#178563ed7968
[6] https://www.forbes.com/sites/forbescommunicationscouncil/2019/11/19/customer-experience-best-practices-when-mistakes-happen/#6896533a64a5
[5] https://c-suitenetwork.com/radio/episode/create-a-disney-worthy-customer-experience-with-dennis-snow/?utm_content=buffere98ad&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[5] https://hyken.com/amazing-business-radio-show/amazing-business-radio-dennis-snow-2/
[5] https://www.forbes.com/sites/forbescoachescouncil/2019/08/16/is-it-time-to-audit-your-customer-experience-transformation/
[4] https://hyken.com/customer-service-3/10-years-ago-customer-service-appreciated-today-expected/?utm_content=buffer8ff29&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[4] https://www.forbes.com/sites/shephyken/2019/11/10/hacks-for-using-video-to-enhance-the-customer-experience/?utm_content=buffer88a6e&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top URLs in Tweet in G3:
[12] https://twinybots.ch/
[6] -
[5] https://cx-journey.com/2019/11/not-your-fathers-comcast.html
[4] Social
[4] Media
[4] http://omegazadvisors.com/2014/12/29/pretty-health-care-dilemma/
[3] https://www.forbes.com/sites/shephyken/2019/11/10/hacks-for-using-video-to-enhance-the-customer-experience/?utm_content=105390895&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#178563ed7968
[3] http://insights.btoes.com/exclusive/report-cx-as-a-priority?utm_source=JUKEBOX
[3] http://insights.btoes.com/grab-your-copy-global-state-of-operational-excellence-2017-industry-report?utm_campaign=BTOES%20Insights%20Report%202017&utm_source=twitter&utm_medium=social
[3] https://hyken.com/amazing-business-radio-show/amazing-business-radio-dennis-snow-2/

Top URLs in Tweet in G4:
[7] https://www.forbes.com/sites/shephyken/2019/11/10/hacks-for-using-video-to-enhance-the-customer-experience/?utm_content=105390895&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853#178563ed7968
[3] https://twinybots.ch/
[2] https://theaseanpost.com/article/future-customer-experience?utm_content=105766315&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://www.martechadvisor.com/articles/customer-experience-2/the-new-rules-listen-personalize-engage/?utm_content=105791766&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://cx-journey.com/2019/11/not-your-fathers-comcast.html
[1] https://www.marketingmag.com.au/hubs-c/opinion-cx-trends-2020/?utm_content=106149040&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.cmswire.com/customer-experience/the-3-golden-rules-of-customer-experience/?utm_content=105504396&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.cmswire.com/customer-experience/balancing-the-human-and-the-digital-in-your-customer-experiences/?utm_content=105751963&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[1] https://www.forbes.com/sites/forbescommunicationscouncil/2019/11/19/customer-experience-best-practices-when-mistakes-happen/#76610d4c64a5

Top URLs in Tweet in G5:
[14] http://digital-leadership-associates.passle.net/post/102fu0o/a-successful-customer-experience-strategy-means-keeping-it-consistent
[9] https://www.youtube.com/watch?v=jqt3PAmgxbI&feature=youtu.be

[8] http://digital-leadership-associates.passle.net/post/102fssb/building-digital-ready-culture-in-traditional-organizations
[4] http://digital-leadership-associates.passle.net/post/102ez0f/even-for-b2b-companies-customer-experience-is-the-new-brand
[4] http://digital-leadership-associates.passle.net/post/102ez71/why-your-company-needs-to-own-its-customer-experience-from-start-to-finish
[4] http://digital-leadership-associates.passle.net/post/102eyl4/factors-that-drive-innovation-in-organisations
[2] https://www.genesys.com/blog/post/how-cloud-improves-customer-service-in-mid-sized-contact-centers?platform=hootsuite
[2] https://www.genesys.com/blog/post/take-an-agile-phased-approach-to-customer-experience-technology?platform=hootsuite
[2] https://www.crmbuyer.com/story/86043.html?platform=hootsuite
[2] https://www.genesys.com/blog/post/striking-gold-with-the-cloud-information-model?platform=hootsuite

Top URLs in Tweet in G6:
[4] http://www.datasciencecentral.com/profiles/blogs/the-future-is-bright-for-banking-1
[3] https://www.edgeverve.com/finacle-conclave-2019/?cmpid=SOC_TWIn_appxel_311019&source=Digital&subsource=Website
[1] https://vxi.com/solutions/digital-transformation/
[1] https://vxi.com/cx-blog/millennials-and-credit-cards/
[1] http://r.socialstudio.radian6.com/766a3c06-ac68-43be-9470-7d636975ad48
[1] http://r.socialstudio.radian6.com/1c4f40a0-e794-431a-ab7f-68fda8b6f2bc
[1] http://r.socialstudio.radian6.com/5c2c6fc3-8a6d-4925-bf3b-caff9ebc2f3c
[1] http://r.socialstudio.radian6.com/caeda432-708e-47ba-8fe8-3e32f32145c2
[1] http://r.socialstudio.radian6.com/908f688a-6ede-4a1f-8c2d-91f11fc148cb
[1] http://r.socialstudio.radian6.com/ea33f2cc-cce8-4ff2-88f5-bf507086579a

Top URLs in Tweet in G7:
[12] https://www.mycustomer.com/customer-experience/engagement/seven-different-ways-to-measure-customer-satisfaction?platform=hootsuite
[11] https://www.mycustomer.com/customer-experience/engagement/a-customer-success-mindset-cant-save-cx-alone-but-its-a-start?platform=hootsuite
[11] https://www.mycustomer.com/customer-experience/loyalty/why-nps-ces-csat-arent-good-customer-success-metrics?platform=hootsuite
[11] https://www.mycustomer.com/customer-experience/engagement/how-to-use-buyer-personas-to-support-customer-journey-mapping?platform=hootsuite
[11] https://www.mycustomer.com/customer-experience/engagement/turning-cx-ambitions-into-action-how-to-operationalise-your-customer?platform=hootsuite
[11] https://www.mycustomer.com/customer-experience/voice-of-the-customer/seven-proven-ways-to-improve-nps?platform=hootsuite
[10] https://www.mycustomer.com/resources/how-to-ensure-your-cx-programme-has-2020-vision?platform=hootsuite
[10] https://www.mycustomer.com/content/what-data-is-required-to-create-a-customer-journey-map?platform=hootsuite
[10] https://www.mycustomer.com/customer-experience/voice-of-the-customer/what-are-the-main-objections-to-nps-and-are-they?platform=hootsuite
[9] https://www.mycustomer.com/service/management/who-should-own-customer-journey-mapping?platform=hootsuite

Top URLs in Tweet in G8:
[3] https://www.linkedin.com/pulse/10-key-insights-from-advertising-week-dan-galante
[3] https://www.linkedin.com/pulse/ask-me-anything-dan-galante
[2] https://www.linkedin.com/pulse/marketing-trends-search-ecommerce-from-smx-east-dan-galante
[2] https://www.askdangalante.com/post/189211819951/search-engine-marketing-trends-from-smx-east
[2] https://www.youtube.com/user/TrendSettingSM
[1] https://www.askdangalante.com/post/188197422446/10-key-insights-from-advertising-week-2019
[1] https://dangalante.me/2018/09/30/using-marketing-to-innovate-the-organization/
[1] https://dangalante.me/2019/01/31/seth-godins-this-is-marketing-what-it-means-for-brands/
[1] https://dangalante.me/2018/02/19/sales-marketing-social-media-strategies-for-organic-growth/
[1] https://m.facebook.com/story.php?story_fbid=10157599430307418&id=714172417

Top URLs in Tweet in G9:
[3] https://go.forrester.com/cx-index-2019-results?utm_source=twitter&utm_medium=social&utm_content=100001032359046&utm_campaign=cxemea19&linkId=100000009004023
[2] https://www.stitcher.com/podcast/socialimpactcx/social-impact-cx
[1] https://www.journimap.com/product
[1] https://www.forbes.com/sites/forbescoachescouncil/2019/05/23/proper-cx-governance-eating-your-customer-experience-vegetables/#51c056727cf9
[1] https://www.forbes.com/sites/jonpicoult/2019/10/14/why-focus-on-customer-experience--heres-why/#78abe6d06dba
[1] https://itunes.apple.com/us/podcast/social-impact-cx/id1345082082?mt=2
[1] https://www.youtube.com/watch?v=ZoXzneuVefk&list=PLmcLw8yCGvXnHbyui0XfP5JnrJFeQDX4j

[1] https://play.google.com/music/listen?u=0#/ps/Iktvt2gumqgl6uljn3evopqfiea
[1] https://open.spotify.com/show/1z6bEuoioNmbdyDpNIC2um?si=Lc_-D0ubTOqbvKecmnkqaw
[1] https://medium.com/@jfcorrigan/how-nonprofits-can-think-outside-in-2e6163b2f23d?platform=hootsuite

Top URLs in Tweet in G10:
[6] https://cmo.adobe.com/articles/2019/11/4-ways-to-build-a-better-loyalty-program.html#gs.gjpnt9
[3] https://www.business2community.com/customer-experience/when-and-how-to-bring-executives-into-customer-interactions-02256550
[1] https://www.smallbusinessadvocate.com/small-business-interviews/chip-bell-32924
[1] https://www.forbes.com/sites/rogerdooley/2019/11/11/customer-experience-ask-the-right-questions/#7d966589707b
[1] https://www.forbes.com/sites/shephyken/2019/11/10/hacks-for-using-video-to-enhance-the-customer-experience/#514a7a717968
[1] https://hyken.com/customer-service-3/10-years-ago-customer-service-appreciated-today-expected/
[1] https://www.business2community.com/customer-experience/10-years-ago-customer-service-was-appreciated-today-its-expected-02259029
[1] https://cx-journey.com/2017/02/an-ambitious-first-90-days-for-cxo.html
[1] https://www.forbes.com/sites/forrester/2019/11/13/predictions-2020-approaches-to-customer-insights-evolve/#4d037e0e1b25
[1] https://www.forbes.com/sites/blakemorgan/2019/11/12/building-thoughtful-customer-experiences-at-slack/#36c577694fc3

Top Domains
Top Domains in Tweet in Entire Graph:
[231] mycustomer.com
[136] forbes.com
[128] cx-journey.com
[102] fiverr.com
[59] hyken.com
[51] twitter.com
[50] beyondphilosophy.com
[40] mopinion.com
[37] twinybots.ch
[36] passle.net

Top Domains in Tweet in G1:
[111] cx-journey.com
[26] mycustomer.com
[25] twitter.com
[25] beyondphilosophy.com
[22] forbes.com
[16] experiasummit.com
[14] amazon.com
[13] hyken.com
[11] customercontactweekdigital.com
[8] customerbliss.com

Top Domains in Tweet in G2:
[56] forbes.com
[39] hyken.com
[25] beyondphilosophy.com
[11] mycustomer.com
[8] twinybots.ch
[7] iris.xyz
[6] c-suitenetwork.com
[4] cmswire.com
[4] cx-journey.com
[4] josephmichelli.com

Top Domains in Tweet in G3:
[32] mopinion.com
[12] twinybots.ch
[11] forbes.com
[10] customerthink.com
[9] careerarc.com
[8] btoes.com
[7] twitter.com
[6] cx-journey.com
[5] iadvize.com
[4] business2community.com

Top Domains in Tweet in G4:
[8] forbes.com
[3] twinybots.ch
[2] theaseanpost.com
[2] martechadvisor.com
[2] cmswire.com
[2] cx-journey.com
[1] com.au

Top Domains in Tweet in G5:
[36] passle.net
[17] genesys.com
[10] youtube.com
[4] crmbuyer.com
[3] brand24.com
[2] faveeo.com

Top Domains in Tweet in G6:
[29] radian6.com
[4] edgeverve.com
[4] datasciencecentral.com
[2] vxi.com
[1] voxtronme.com

Top Domains in Tweet in G7:
[193] mycustomer.com
[2] on24.com
[1] forbes.com
[1] smartercx.com
[1] crmbuyer.com
[1] amazon.com
[1] tincans.blog
[1] cx-journey.com

Top Domains in Tweet in G8:
[8] linkedin.com
[5] askdangalante.com
[5] dangalante.me
[4] youtube.com
[1] facebook.com

Top Domains in Tweet in G9:
[5] apple.com
[5] spotify.com
[4] forrester.com
[4] google.com
[3] youtube.com
[3] stitcher.com
[2] forbes.com
[1] journimap.com
[1] medium.com
[1] capgemini.com

Top Domains in Tweet in G10:
[11] forbes.com
[7] customerthink.com
[6] business2community.com
[6] adobe.com
[4] customerbliss.com
[4] fonolo.com
[2] interactions.com
[1] smallbusinessadvocate.com
[1] hyken.com
[1] cx-journey.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[1669] custexp
[955] cx
[363] customerexperience
[354] custserv
[205] marketing
[176] leadership
[108] socialmedia
[105] ux
[101] smallbusiness
[100] twitter



Top Hashtags in Tweet in G1:
[378] custexp
[317] cx
[118] customerexperience
[79] empexp
[51] customercentricity
[47] customerunderstanding
[40] culture
[39] journeymapping
[36] custserv
[33] leadership

Top Hashtags in Tweet in G2:
[203] custexp
[135] cx
[89] customerexperience
[27] leadership
[21] beyondphilosophy
[20] custserv
[16] customerservice
[11] cxe
[6] business
[5] doingcxright

Top Hashtags in Tweet in G3:
[258] custexp
[77] custserv
[55] cx
[24] customerexperience
[19] customerservice
[11] marketing
[8] onlinejourney
[7] innovation
[7] insights
[6] sales

Top Hashtags in Tweet in G4:
[24] custexp
[24] cx
[12] customerexperience
[7] artificialintelligence
[7] ai
[7] finserv
[7] sales
[7] machinelearning
[2] innovation
[1] deeplearning

Top Hashtags in Tweet in G5:
[52] custexp
[39] custserv
[37] socialselling
[34] cx
[25] digitalselling
[22] customerexperience
[16] customerservice
[13] cxm
[9] timtalk
[7] marketing

Top Hashtags in Tweet in G6:
[52] custexp
[42] finacleconclave19
[22] digitaltransformation
[17] digitization
[15] digitalbanking
[13] digital
[9] innovation
[8] finserv
[7] cx
[7] mobilebanking

Top Hashtags in Tweet in G7:
[205] custexp
[134] cx
[62] custserv
[14] marketing
[11] measure
[10] cctr
[10] nps
[1] valueyourcustomer
[1] crm
[1] customers

Top Hashtags in Tweet in G8:
[36] marketing
[23] digitalmarketing
[22] sales
[20] custexp
[18] cx
[12] smm
[10] advertising
[9] customerexperience
[9] ecommerce
[9] contentmarketing

Top Hashtags in Tweet in G9:
[15] cx
[14] custexp
[5] customerexperience
[5] socent
[3] marketing
[3] socialimpact
[2] iceexchange19
[1] cxindex
[1] insurancecareersmovement
[1] humanresources

Top Hashtags in Tweet in G10:
[52] cx
[49] custexp
[45] custserv
[1] customerservice
[1] technology
[1] custerv
[1] cxo
[1] cco
[1] chiefcustomerofficer

Top Words
Top Words in Tweet in Entire Graph:
[1689] Words in Sentiment List#1: Positive
[667] Words in Sentiment List#2: Negative
[5] Words in Sentiment List#3: Angry/Violent
[41070] Non-categorized Words
[43426] Total Words
[1669] #custexp
[966] customer
[955] #cx
[461] experience
[363] #customerexperience

Top Words in Tweet in G1:
[378] #custexp
[317] #cx
[303] customer
[138] experience
[136] annettefranz
[130] journey
[122] cx
[122] gt
[118] #customerexperience
[79] #empexp

Top Words in Tweet in G2:
[203] #custexp
[135] #cx
[102] customer
[89] #customerexperience
[60] experience
[49] hyken
[37] business
[32] forbes
[28] service
[27] #leadership

Top Words in Tweet in G3:
[258] #custexp
[147] customer
[77] #custserv
[60] associate
[59] job
[55] #cx
[53] link
[53] bio
[53] service
[48] time

Top Words in Tweet in G4:
[24] #custexp
[24] #cx
[14] using
[12] #customerexperience
[8] balaji_sandiego
[7] julez_norton
[7] 11
[7] ways
[7] companies
[7] around

Top Words in Tweet in G5:
[79] timothy_hughes
[61] customer
[61] passle
[56] experience
[52] #custexp
[39] #custserv
[37] jbarbosapr
[37] #socialselling
[34] #cx
[31] successful

Top Words in Tweet in G6:
[52] #custexp
[42] #finacleconclave19
[30] finacle
[24] share
[22] #digitaltransformation
[20] bank
[17] #digitization
[16] banks
[15] #digitalbanking
[14] panel

Top Words in Tweet in G7:
[205] #custexp
[134] #cx
[130] customer
[87] cx
[62] #custserv
[40] experience
[33] journey
[28] nps
[25] ways
[24] seven

Top Words in Tweet in G8:
[36] #marketing
[23] #digitalmarketing
[22] #sales
[20] #custexp
[18] #cx
[13] askdangalante
[12] #smm
[10] #advertising
[9] #customerexperience
[9] #ecommerce

Top Words in Tweet in G9:
[15] #cx
[14] #custexp
[7] apple
[6] johnfcorrigan
[6] help
[5] #customerexperience
[5] #socent
[5] podcasts
[5] spotify
[4] cx

Top Words in Tweet in G10:
[52] #cx
[49] #custexp
[45] #custserv
[32] customer
[12] service
[10] ways
[10] good
[10] read
[10] gt
[9] experience

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[437] #custexp,#cx
[348] customer,experience
[216] #custserv,#custexp
[208] #cx,#custexp
[161] customer,service
[102] hey,check
[102] check,service
[99] #leadership,#twitter
[99] #twitter,#smallbusiness
[95] #custexp,#ux

Top Word Pairs in Tweet in G1:
[150] #custexp,#cx
[98] customer,experience
[83] cx,journey
[62] #cx,#custexp
[61] gt,gt
[54] put,customer
[49] father,comcast
[41] #cx,#customerexperience
[37] #custexp,#empexp
[37] customer,customer

Top Word Pairs in Tweet in G2:
[45] #custexp,#cx
[42] customer,experience
[42] #cx,#custexp
[31] #customerexperience,#custexp
[21] customer,service
[19] #customerexperience,#cx
[19] using,video
[18] best,practices
[18] practices,mistakes
[18] mistakes,happen

Top Word Pairs in Tweet in G3:
[71] #custserv,#custexp
[53] link,bio
[51] customer,service
[38] customer,experience
[37] click,link
[26] #cx,#custexp
[25] associate,leon
[23] customer,care
[22] bio,apply
[22] care,associate

Top Word Pairs in Tweet in G4:
[15] #cx,#custexp
[10] #customerexperience,#cx
[7] 11,ways
[7] ways,companies
[7] companies,around
[7] around,world
[7] world,using
[7] using,#artificialintelligence
[7] #artificialintelligence,#ai
[7] #ai,#finserv

Top Word Pairs in Tweet in G5:
[55] passle,timothy_hughes
[53] customer,experience
[31] successful,customer
[31] experience,strategy
[31] strategy,means
[31] means,keeping
[31] keeping,consistent
[31] consistent,passle
[31] #custserv,#custexp
[18] dlaignite,#socialselling

Top Word Pairs in Tweet in G6:
[12] share,learnings
[9] finacle,#finacleconclave19
[8] learnings,driving
[8] driving,truly
[7] share,experience
[7] #custexp,#digitization
[6] talk,banks
[6] banks,digitize
[6] digitize,inter
[6] inter,bank

Top Word Pairs in Tweet in G7:
[113] #custexp,#cx
[38] customer,experience
[32] customer,journey
[32] #cx,#custserv
[23] cx,programme
[22] customer,success
[22] sampsonlee_cx,#custexp
[20] journey,mapping
[20] mapping,#custexp
[17] ensure,cx

Top Word Pairs in Tweet in G8:
[13] #custexp,#cx
[12] #sales,#marketing
[8] #marketing,#socialmedia
[7] #digitalmarketing,#smm
[5] #machinelearning,#tech
[5] #tech,#technology
[4] 10,key
[4] key,insights
[4] insights,advertisingweek
[4] #marketing,#digitalmarketing

Top Word Pairs in Tweet in G9:
[5] #cx,#custexp
[5] apple,podcasts
[4] #custexp,#socent
[4] google,play
[4] play,spotify
[3] firm,#cx
[3] #cx,performance
[3] performance,compare
[3] compare,competitors
[3] competitors,cx

Top Word Pairs in Tweet in G10:
[38] #custexp,#cx
[35] #custserv,#custexp
[12] customer,service
[10] good,read
[10] read,gt
[10] #custexp,#custserv
[10] #custserv,#cx
[9] customer,experience
[7] ways,build
[7] build,better

Top Replied-To
Top Mentioned
Top Mentioned in Entire Graph:
@annettefranz
@hyken
@timothy_hughes
@mycustomer
@forbes
@stacysherman
@jeannebliss
@comcast
@cxjourney
@jbarbosapr

Top Mentioned in G1:
@annettefranz
@comcast
@cxjourney
@mycustomer
@hyken
@thecube
@joakimthorn
@forbes
@thecube365
@annettef

Top Mentioned in G2:
@hyken
@forbes
@stacysherman
@annettefranz
@billquiseng
@mycustomer
@csuiteradio
@josephmichelli
@jeanniecw
@jeannebliss

Top Mentioned in G3:
@ricardosgulko
@wellswongtk
@ivrpowers

Top Mentioned in G4:
@balaji_sandiego
@julez_norton
@ronald_va
@theaseanpost
@diioannid
@fabriziobustama
@mvollmer1
@martechadvisor
@shanebrighton

Top Mentioned in G5:
@timothy_hughes
@jbarbosapr
@dlaignite
@genesys
@brand24
@chiasays
@flyvrai
@youtube
@alexander_low
@dla

Top Mentioned in G6:
@finacle
@halgregersen
@ronald_vanloon
@netguardians
@uniken_inc
@kirkdborne
@voxtronsolution
@vxiglobal
@annettefranz
@vfdigital

Top Mentioned in G7:
@mycustomer
@sampsonlee_cx
@stacysherman
@jeannebliss
@clairesporton
@sedulousuk
@gerrybuk
@marketbuildr
@annettefranz
@confirmit

Top Mentioned in G8:
@askdangalante
@smx
@advertisingweek
@danonlinkedin
@digimarketingwf
@salesforce
@snowflakedb
@voicesummitai
@marketingcloud
@salesforceorg

Top Mentioned in G9:
@johnfcorrigan
@loganmurry
@forrester
@ice_excellence
@journimap
@socialimpactcx
@forbes
@michaelhinshaw
@mcorpcx
@uipharmacy

Top Mentioned in G10:
@forbes
@cmo_by_adobe
@hyken
@ernanroman
@annettefranz
@mycustomer
@adrianswinscoe
@chiprbell
@rogerdooley
@dgingiss

Top Tweeters
Top Tweeters in Entire Graph:
@arkangelscrap
@uber_support
@delta
@chidambara09
@kotaknaren
@richsimmondsza
@edgardogarciasa
@stefan_laurell
@calcaware
@combatsespoir

Top Tweeters in G1:
@femtech_
@designthinkbot
@moon_tatsu
@zimmermann_st
@adage
@voxdotcom
@adweek
@cmswire
@jmalonepr
@santiagotman

Top Tweeters in G2:
@sunjayjk
@forbes
@b2community
@aldo_zaffalon
@tinu
@ricardo_ik_ahau
@hebertkonlabs
@iris_xyz
@billquiseng
@vizworld

Top Tweeters in G3:
@nicochan33
@mikelehroza
@brainzooming
@amruthasuri
@angelicapereyra
@crm_plf
@hubermantamir
@ashishrbedekar
@salomonoli
@theadamgabriel

Top Tweeters in G4:
@richsimmondsza
@stefan_laurell
@calcaware
@cybersec_feeds
@gvalan
@pardoe_ai
@tonybodoh
@mclynd
@psb_dc
@traderpburns

Top Tweeters in G5:
@arkangelscrap
@chidambara09
@edgardogarciasa
@combatsespoir
@gezgintrk
@timothy_hughes
@ssxman2
@mialis79
@rivercityotter
@serve4impact

Top Tweeters in G6:
@akdm_bot
@kirkdborne
@ronald_vanloon
@kotakbankltd
@emiratesnbd_ae
@digitaltransf11
@pivotcloud
@rblbank
@rajamaiya
@contactsunny

Top Tweeters in G7:
@paolofabrizio71
@mycustomer
@fayaz_shadman
@stevenvbe
@juanquinrom
@marketbuildr
@technewsworld
@mattschulz
@duncledger
@michbx

Top Tweeters in G8:
@startupbulletin
@abhinavpoonia
@machine_ml
@manifattura40
@bubbles4tw
@prosper_kenn
@advertisingweek
@e_nterdiscipl
@msarozz
@salesforce

Top Tweeters in G9:
@capgemini
@benandjerrys
@margueritetort
@forrester
@dynamicons
@allisonstamm
@iangjacobs
@loganmurry
@kateleggett
@d_hong

Top Tweeters in G10:
@flavmartins
@cmo_by_adobe
@smartfinds
@micahsolomon
@chiprbell
@ernanroman
@howellsrichard
@ameyocim
@maryjuetten
@michaeladempsey