#cx, Twitter, 7/17/2019 4:27:50 PM, 203414


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#cx_2019-07-17_03-32-34.xlsx
#cx_2019-07-17_03-32-34.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
July 17, 2019
Short Description:
#cx via NodeXL http://bit.ly/2NXnmIJ
@forbes
@jeannebliss
@ipfconline1
@mikequindazzi
@kirkdborne
@serve4impact
@ronald_vanloon
@bfcxguru
@greentechdon
@dgingiss

Top hashtags:
#cx
#customerexperience
#ai
#iot
#digitaltransformation
#ux
#innovation
#custserv

Description:
Description
The graph represents a network of 3,815 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Wednesday, 17 July 2019 at 10:34 UTC.

The requested start date was Tuesday, 16 July 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 18-hour, 17-minute period from Friday, 12 July 2019 at 05:43 UTC to Tuesday, 16 July 2019 at 00:00 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3815
Unique Edges : 4817
Edges With Duplicates : 2682
Total Edges : 7499
Number of Edge Types : 3
Mentions : 5279
Tweet : 2142
Replies to : 78
Self-Loops : 2142
Reciprocated Vertex Pair Ratio : 0.0398640996602492
Reciprocated Edge Ratio : 0.0766717490742758
Connected Components : 947
Single-Vertex Connected Components : 543
Maximum Vertices in a Connected Component : 1959
Maximum Edges in a Connected Component : 5039
Maximum Geodesic Distance (Diameter) : 14
Average Geodesic Distance : 5.545866
Graph Density : 0.000315523755000718
Modularity : 0.576072
NodeXL Version : 1.0.1.416

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[71] -
[33] http://cpiresults.com/UiKTL/
[26] https://www.centerforperformanceimprovement.com/teds-playbook/2019/7/4/use-the-choice-close-to-seal-more-deals
[26] https://www.beckershospitalreview.com/artificial-intelligence/viewpoint-4-ways-ai-is-improving-the-customer-experience.html?utm_content=96349800&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[24] https://www.datasciencecentral.com/profiles/blogs/design-thinking-is-it-a-floor-wax-or-a-dessert-topping
[24] https://hbr.org/2019/06/the-kind-of-authenticity-customers-will-pay-more-for
[21] https://www.amazon.co.uk/dp/B07SWH9MFF
[16] blog
[16] 2019
[16] external

Top URLs in Tweet in G1:
[21] https://www.amazon.co.uk/dp/B07SWH9MFF
[8] https://blog.joker.com/en/2019/06/07/should-you-be-customer-centric-or-brand-centric-for-greater-success/
[7] https://web.cvent.com/event/f4b5dfd1-d004-4ae0-96df-25318d9cf63a/summary
[5] https://www.linkedin.com/feed/update/urn:li:activity:6556637765360992256
[4] http://www.irishcycles.com/
[3] https://blogs.oracle.com/uki/your-data-is-your-brand-value?source=:so:ch:or::RC_EMMK190301P00242:YTTFY19_CX_UN_OB_SO_UK_C55_Q11_OB3_CH&SC=:so:ch:or::RC_EMMK190301P00242:YTTFY19_CX_UN_OB_SO_UK_C55_Q11_OB3_CH&pcode=EMMK190301P00242
[3] https://www.linkedin.com/today/post/article/20140723141622-1853953-5-customer-satisfaction-lessons-from-a-cab-driver
[3] http://teleperformance.com/en-us/our-solutions/omnichannel-customer-experience
[3] http://owl.li/47fZ30p32oz
[2] ->

Top URLs in Tweet in G2:
[22] https://www.datasciencecentral.com/profiles/blogs/design-thinking-is-it-a-floor-wax-or-a-dessert-topping
[12] https://www.pwc.com/us/en/advisory-services/publications/consumer-intelligence-series/pwc-consumer-intelligence-series-customer-experience.pdf
[10] https://www.beckershospitalreview.com/artificial-intelligence/viewpoint-4-ways-ai-is-improving-the-customer-experience.html?utm_content=96349800&utm_medium=social&utm_source=twitter&hss_channel=tw-38306887
[10] https://www.i-scoop.eu/customer-centricity/
[10] https://www.accenture.com/hu-en/about/digital-index
[7] https://www.datasciencecentral.com/profiles/blogs/microsoft-azure-ml-studio-a-tutorial-on-how-to-create-a-churn
[6] https://engage.bah.com/Article/Redirect/8a6fff5f-94b9-4e63-a0a2-c579dc9ff748?uc=30185&g=a83a47ca-3006-4c1c-9ebf-971c676c650d&f=68864
[6] http://ow.ly/UDgn30p5evF
[5] https://blog.treasuredata.com/blog/2019/04/16/beyond-multi-channel-the-benefits-of-an-omnichannel-customer-experience/
[5] https://www.simplilearn.com/building-blocks-of-digital-transformation-article

Top URLs in Tweet in G3:
[7] http://customerservicedaily.com
[6] https://cx-journey.com/2019/07/punk-cx-says-not-all-friction-is-bad.html
[6] https://www.forbes.com/sites/micahsolomon/2019/07/11/the-power-of-empathy-in-the-customer-experience-and-the-patient-experience/#260b25cb7229
[5] https://www.forbes.com/sites/micahsolomon/2019/07/11/the-power-of-empathy-in-the-customer-experience-and-the-patient-experience/#56941f5d7229
[5] https://heartofthecustomer.com/stop-playing-cx-whack-a-mole/
[5] http://www.blakemichellemorgan.com/podcast/growth-iq-the-ten-smart-decisions-that-the-worlds-most-successful-businesses-make/
[5] https://www.cmswire.com/customer-experience/how-to-find-your-way-to-the-customer-experience-promised-land/
[5] https://www.forbes.com/sites/forbescoachescouncil/2018/12/21/eight-questions-to-answer-to-get-on-the-path-to-customer-centricity/#e6e02515cfd7
[4] https://hyken.com/customer-experience-2/top-customer-service-article-july-15-2019/
[4] https://hyken.com/customer-experience-2/customer-experiences-impact-on-customer-churn/

Top URLs in Tweet in G4:
[4] https://www.cmo.com/de/articles/2019/7/12/kigetriebene-unternehmen-data-first-product-second.html#gs.ptmgfa
[3] https://www.technative.io/cross-realitys-future-in-the-cloud/?utm_content=96193625&utm_medium=social&utm_source=twitter&hss_channel=tw-328329853
[2] https://medium.com/datadriveninvestor/facts-and-figures-on-how-ai-is-impacting-the-economy-and-shaping-the-gdp-worldwide-188ce96f4ce9?utm_content=96416230&utm_medium=social&utm_source=twitter&hss_channel=tw-4337144594
[2] https://thefinancialbrand.com/85263/digital-customer-engagement-real-time-experience-marketing/
[2] https://www.cmo.com/features/articles/2019/5/21/study-cx-maturity-correlates-to-strong-business-performance.html
[2] http://www.techvisor.nl/Video.aspx?vid=v_daBIlAIgA&utm_source=twitter
[2] https://mopinion.com/state-of-customer-experience-cx/
[1] https://www.iperceptions.com/blog/customer-centric-roundup-june-2019?utm_content=94908455&utm_medium=social&utm_source=twitter&hss_channel=tw-89934760
[1] https://www.iperceptions.com/blog/automotive-customer-journey-stats?utm_content=96229470&utm_medium=social&utm_source=twitter&hss_channel=tw-89934760
[1] https://www.simplilearn.com/building-blocks-of-digital-transformation-article

Top URLs in Tweet in G5:
[13] https://www.constellationr.com/events/supernova/2019
[12] https://www.forbes.com/sites/danielnewman/2019/07/14/top-10-digital-transformation-trends-for-2020/#515fcf8876be
[9] https://www.constellationr.com/research/insight-driven-experience-design-redefines-patient-experience
[7] https://medium.com/@SoftClouds/digital-transformation-for-businesses-in-2019-66f8cd77f195?utm_content=96329524&utm_medium=social&utm_source=twitter&hss_channel=tw-17392332
[4] https://www.techradar.com/news/digital-journey-should-be-naturally-pushed-by-ceo-cfo-and-cio
[4] https://www.technative.io/rpa-personalise-dont-mechanise-the-customer-experience/
[3] https://go.striata.com/zXfYh
[2] https://www.channelfutures.com/channel-research/ai-5g-challenge-iot-on-comptias-opportunity-rich-emerging-tech-list
[2] https://go.striata.com/r29TU
[2] https://www.adweek.com/brand-marketing/experiential-can-create-more-meaningful-relationships-with-consumers/

Top URLs in Tweet in G6:
[2] http://lighttheminds.com/6-ideas-to-improve-customer-experience/
[1] https://blog.proto.io/the-future-of-ux-design-based-on-its-past/
[1] https://www.nextiva.com/blog/customer-retention-strategies.html
[1] https://www.nextiva.com/blog/customer-service-statistics.html
[1] https://databox.com/lessons-from-bad-client-experience
[1] https://cloudservicesuniversity.com/vonage/vonage-resource/vonage-partner-academy-cx-differentiation-webinar/
[1] https://www.vonage.com/business/perspectives/customer-experience-personalized-why-seamless-communications-matter-more-than-ever/?CMP=SOC-ORG-VONAGE-TW-NATIVE-OTHER-OTHER&linkId=70426378
[1] https://www.growth-hackers.net/path-improved-performance-and-increased-business-growth/
[1] https://t.co/roQTGlN39C
[1] https://www.seelevelhx.com/making-mystery-shopping-successful/

Top URLs in Tweet in G7:
[64] -
[16] blog
[16] 2019
[16] external
[12] July
[10] Customer
[8] Nancy
[8] Porte
[8] link&utm_medium=Verint
[8] blog&utm_content=Verint

Top URLs in Tweet in G8:
[5] http://www.dlaignite.com/what-price-customer-loyalty
[3] https://www.invisionapp.com/inside-design/jet-design-system/
[3] https://www.nojitter.com/contact-center-customer-experience/elevating-customer-experience-banking
[2] https://www.callcentrehelper.com/replace-negative-words-postive-alternatives-customer-service-143280.htm
[2] https://www.loop54.com/blog/why-is-e-commerce-cx-still-so-poor?ref=quuu
[2] https://www.nojitter.com/contact-center-customer-experience/ar-clouds-promise-personalization-productivity
[2] https://www.nojitter.com/resource/blueprint-growth-how-get-most-your-contact-center-interactions%20
[2] https://www.dlaignite.com/what-price-customer-loyalty/
[2] https://dlaignite.com/customer-experience-black-christmas/?utm_content=buffer24a99&utm_medium=social&utm_source=linkedin.com&utm_campaign=buffer
[1] https://okt.to/pJxqZU

Top URLs in Tweet in G9:
[6] http://sco.lt/8vrMDw
[3] https://t.co/cBSUsr0TOM
[3] https://t.co/wnIphfIYxV
[3] https://www.scoop.it/topic/tendances-veille-marketing-communication-retail-luxe-consommateur-marque/p/4108451700/2019/06/21/le-magasin-pierre-angulaire-et-gagnant-de-la-mutation-numerique-du-retail
[2] https://www.pointillist.com/blog/customer-behavior-data/?utm_source=linkedin&utm_medium=social&utm_campaign=blog&utm_content=behavior-data
[2] https://blogs.wsj.com/cio/2019/06/28/the-digital-revolution-comes-for-banking/
[2] https://www.scoop.it/topic/tendances-veille-marketing-communication-retail-luxe-consommateur-marque/p/4108789045/2019/07/05/le-retail-un-univers-en-constante-reinvention
[2] https://www.martechadvisor.com/articles/customer-experience-2/mission-impossible-marketing-experience-management-in-2018/
[1] https://go.forrester.com/blogs/the-right-cx-metric/
[1] https://www.cx-journey.com/2018/03/how-do-you-measure-cx-success.html

Top URLs in Tweet in G10:
[2] https://www.martechadvisor.com/articles/customer-experience-2/three-essential-steps-to-build-a-winning-cxcentric-marketing-strategy/?utm_source=twitter&utm_medium=social&utm_campaign=mta_220619_Ameya_DSocialPromotions&utm_term=amdu
[2] https://blog.capterra.com/crucial-questions-when-creating-customer-experiences/
[2] https://www.cxaccelerator.com/single-post/2019/07/01/Customer-Experiences-for-All
[2] https://www.transparentbpo.com/how-call-centers-can-help-close-the-customer-experience-gap-in-2019/
[2] https://zurl.co/uXlq
[2] https://okt.to/cS8sK6
[1] https://www.capterra.com/p/123032/Nimble/
[1] https://okt.to/zTDmVr
[1] https://komarketing.com/blog/expert-insight-exploring-the-disconnect-between-marketers-and-customer-experience-interview/
[1] https://www2.redpointglobal.com/white-paper-customer-experience-harris-poll

Top Domains
Top Domains in Tweet in Entire Graph:
[163] forbes.com
[157] twitter.com
[150] okt.to
[92] lnkd.in
[75] customerthink.com
[75] dy.si
[63] mopinion.com
[57] cmswire.com
[54] co.uk
[51] co.jp

Top Domains in Tweet in G1:
[53] okt.to
[47] lnkd.in
[42] twitter.com
[27] customerthink.com
[25] co.uk
[15] instagram.com
[14] readyforsocial.com
[14] mopinion.com
[13] forbes.com
[10] dy.si

Top Domains in Tweet in G2:
[29] forbes.com
[29] datasciencecentral.com
[21] cmswire.com
[18] twitter.com
[17] dy.si
[16] accenture.com
[13] i-scoop.eu
[13] pwc.com
[10] beckershospitalreview.com
[9] okt.to

Top Domains in Tweet in G3:
[66] forbes.com
[26] twitter.com
[24] mycustomer.com
[24] dy.si
[18] hyken.com
[17] cx-journey.com
[16] customerthink.com
[11] co.uk
[11] forrester.com
[11] beyondphilosophy.com

Top Domains in Tweet in G4:
[15] techvisor.nl
[7] mopinion.com
[6] cmo.com
[3] technative.io
[2] medium.com
[2] iperceptions.com
[2] thefinancialbrand.com
[1] simplilearn.com
[1] beyondphilosophy.com
[1] raconteur.net

Top Domains in Tweet in G5:
[24] constellationr.com
[15] forbes.com
[7] medium.com
[5] striata.com
[4] techradar.com
[4] adweek.com
[4] technative.io
[2] channelfutures.com
[2] co.uk
[2] opinosis-analytics.com

Top Domains in Tweet in G6:
[6] seelevelhx.com
[3] nextiva.com
[2] smallbiztrends.com
[2] lighttheminds.com
[1] proto.io
[1] databox.com
[1] cloudservicesuniversity.com
[1] vonage.com
[1] growth-hackers.net
[1] t.co

Top Domains in Tweet in G7:
[18] verint.com
[17] customerthink.com
[4] infl.tv
[4] sitel.com
[4] co.za
[3] lnkd.in
[3] contactcenterpipeline.com
[3] twitter.com
[2] ow.ly
[2] youtube.com

Top Domains in Tweet in G8:
[79] okt.to
[9] interaction-design.org
[9] dlaignite.com
[7] nojitter.com
[4] invisionapp.com
[4] lnkd.in
[3] e-strategyblog.com
[3] snip.ly
[2] callcentrehelper.com
[2] loop54.com

Top Domains in Tweet in G9:
[8] t.co
[7] scoop.it
[6] sco.lt
[4] customerthink.com
[4] pointillist.com
[4] twitter.com
[3] martechadvisor.com
[2] mckinsey.com
[2] forbes.com
[2] wsj.com

Top Domains in Tweet in G10:
[4] okt.to
[3] capterra.com
[2] martechadvisor.com
[2] cxaccelerator.com
[2] transparentbpo.com
[2] zurl.co
[1] komarketing.com
[1] redpointglobal.com
[1] yeti.co
[1] business2community.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4013] cx
[927] customerexperience
[630] ai
[336] iot
[330] digitaltransformation
[294] ux
[259] innovation
[247] custserv
[238] analytics
[227] fintech



Top Hashtags in Tweet in G1:
[775] cx
[157] customerexperience
[67] customerservice
[51] ux
[46] custserv
[41] ai
[33] marketing
[33] analytics
[30] business
[26] automation

Top Hashtags in Tweet in G2:
[441] cx
[282] ai
[195] iot
[164] bigdata
[121] machinelearning
[115] fintech
[103] digitaltransformation
[86] rpa
[76] digital
[73] tech

Top Hashtags in Tweet in G3:
[599] cx
[175] customerexperience
[119] custexp
[69] custserv
[58] customerservice
[39] ai
[33] marketing
[24] leadership
[22] digitaltransformation
[15] cco

Top Hashtags in Tweet in G4:
[46] cx
[26] customerexperience
[8] ai
[6] artificialintelligence
[6] fintech
[5] ki
[5] virtualreality
[4] customercentricity
[4] ux
[3] analytics

Top Hashtags in Tweet in G5:
[50] cx
[29] digitaltransformation
[24] ai
[16] blockchain
[14] 5g
[13] analytics
[13] supernova
[12] ml
[11] tech
[10] marketing

Top Hashtags in Tweet in G6:
[85] customerexperience
[75] cx
[32] business
[27] customersuccess
[24] mysteryshopping
[23] digitalmarketing
[19] ux
[18] retail
[16] customerjourney
[15] customerfeedback

Top Hashtags in Tweet in G7:
[90] cx
[20] customerexperience
[16] voc
[16] ai
[13] contactcenter
[9] cctr
[7] hybridworkforce
[6] automation
[6] digital
[5] callcenters

Top Hashtags in Tweet in G8:
[129] cx
[56] custserv
[31] analytics
[29] contactcenter
[16] ux
[15] customerexperience
[14] ai
[13] id
[13] user
[13] customer

Top Hashtags in Tweet in G9:
[59] cx
[22] retail
[16] customerexperience
[10] digital
[10] pointdevente
[7] cem
[7] magasin
[6] labluxuryandretail
[4] martech
[4] innovation

Top Hashtags in Tweet in G10:
[50] cx
[15] ux
[7] digital
[6] custserv
[6] ex
[6] digitalexperienceawards
[6] dxa19
[5] employeeengagement
[5] employeeexperience
[5] designthinking

Top Words
Top Words in Tweet in Entire Graph:
[4970] Words in Sentiment List#1: Positive
[1180] Words in Sentiment List#2: Negative
[5] Words in Sentiment List#3: Angry/Violent
[112465] Non-categorized Words
[118615] Total Words
[4021] #cx
[1342] customer
[927] #customerexperience
[774] experience
[741] gt

Top Words in Tweet in G1:
[775] #cx
[240] customer
[157] #customerexperience
[134] gt
[119] experience
[103] more
[78] new
[76] learn
[67] #customerservice
[65] customers

Top Words in Tweet in G2:
[449] #cx
[358] gt
[280] #ai
[195] mikequindazzi
[195] #iot
[164] #bigdata
[121] #machinelearning
[116] customer
[115] #fintech
[103] #digitaltransformation

Top Words in Tweet in G3:
[599] #cx
[307] customer
[175] #customerexperience
[167] experience
[119] #custexp
[86] customers
[74] great
[69] #custserv
[67] s
[62] more

Top Words in Tweet in G4:
[46] #cx
[26] #customerexperience
[20] customer
[14] experience
[8] #ai
[7] nice
[6] #artificialintelligence
[6] know
[6] floriansemle
[6] #fintech

Top Words in Tweet in G5:
[50] #cx
[32] experience
[29] #digitaltransformation
[24] #ai
[17] dhinchcliffe
[17] constellationr
[16] #blockchain
[14] #5g
[14] top
[14] 10

Top Words in Tweet in G6:
[85] #customerexperience
[75] #cx
[45] customer
[32] #business
[31] lisavk1
[27] #customersuccess
[25] new
[24] journey
[24] engagement
[24] #mysteryshopping

Top Words in Tweet in G7:
[90] #cx
[31] customer
[30] verint
[27] experience
[22] customers
[20] s
[20] shares
[20] #customerexperience
[19] customerthink
[16] #voc

Top Words in Tweet in G8:
[164] gt
[129] #cx
[64] customer
[56] #custserv
[47] nice
[35] learn
[31] #analytics
[29] #contactcenter
[27] more
[27] experience

Top Words in Tweet in G9:
[59] #cx
[22] #retail
[17] des
[16] #customerexperience
[15] client
[15] et
[15] expérience
[14] est
[13] les
[13] magasin

Top Words in Tweet in G10:
[50] #cx
[28] product
[28] people
[18] steps
[15] experience
[15] #ux
[14] user
[14] testing
[14] helps
[14] creator

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[424] customer,experience
[390] gt,gt
[229] #customerexperience,#cx
[224] #cx,#customerexperience
[142] customer,service
[129] #cx,#custserv
[118] https,t
[118] t,co
[116] #cx,#ex
[110] find,out

Top Word Pairs in Tweet in G1:
[70] customer,experience
[65] #cx,#customerexperience
[65] gt,gt
[43] gt,#cx
[40] learn,more
[35] #cx,#custserv
[33] #customerexperience,#cx
[26] find,out
[24] here,gt
[23] customer,service

Top Word Pairs in Tweet in G2:
[219] gt,gt
[74] #ai,#bigdata
[66] expectations,pwc
[66] #ar,#vr
[65] #iot,#ai
[65] #bigdata,#ar
[64] mikequindazzi,#iot
[64] #vr,#rpa
[55] changing,#cx
[54] 8,#emergingtechnologies

Top Word Pairs in Tweet in G3:
[95] customer,experience
[45] #cx,#custexp
[42] #custexp,#cx
[38] customer,service
[30] #cx,#customerexperience
[24] #customerexperience,#cx
[18] #custserv,#cx
[18] check,out
[18] find,out
[18] check,new

Top Word Pairs in Tweet in G4:
[21] #customerexperience,#cx
[8] customer,experience
[4] #ki,getriebene
[4] getriebene,unternehmen
[4] unternehmen,data
[4] data,first
[4] first,customer
[4] customer,second
[4] second,#cx
[4] #cx,#customercentricity

Top Word Pairs in Tweet in G5:
[14] top,10
[14] trends,2020
[13] 9th,annual
[13] annual,#supernova
[13] #supernova,awards
[12] reading,top
[12] 10,#digitaltransformation
[12] #digitaltransformation,trends
[12] 2020,danielnewmanuv
[12] danielnewmanuv,#5g

Top Word Pairs in Tweet in G6:
[20] new,#digitalmarketing
[20] #digitalmarketing,hourglass
[20] hourglass,define
[20] define,customer
[20] customer,journey
[20] journey,engagement
[20] engagement,education
[20] education,research
[20] research,evaluation
[19] startup_nerd,new

Top Word Pairs in Tweet in G7:
[13] customer,experience
[12] nporte,shares
[8] better,#voc
[8] #voc,decisions
[7] people,machines
[7] machines,serving
[7] serving,customers
[7] customers,together
[7] together,creating
[7] creating,value

Top Word Pairs in Tweet in G8:
[81] gt,gt
[51] gt,#cx
[47] #cx,#custserv
[22] here,gt
[20] customer,experience
[19] contact,center
[15] #ux,#cx
[14] learn,more
[13] #cx,#id
[13] #id,#user

Top Word Pairs in Tweet in G9:
[11] expérience,client
[11] #cx,#retail
[9] client,non
[9] non,magasin
[9] magasin,est
[9] est,loin
[9] loin,d'être
[9] d'être,#cx
[9] #retail,#pointdevente
[6] #pointdevente,63

Top Word Pairs in Tweet in G10:
[14] user,testing
[14] testing,helps
[14] helps,product
[14] product,creator
[14] creator,gain
[14] gain,sense
[14] sense,people
[14] people,interact
[14] interact,product
[14] product,follow

Top Replied-To
Top Replied-To in Entire Graph:
@extentia
@oraclecomms
@callcentrehelp
@simonscheurer
@opsmatters_uk
@bhatnagar76
@rmhnyc531
@askpaypal
@billquiseng
@alpinogliaccia

Top Replied-To in G2:
@ianljones98

Top Replied-To in G3:
@oraclecomms
@cx_network
@callcenterhost
@billquiseng
@united
@stephaniethum
@deniseleeyohn
@appfoundry
@janelle_estes
@pizzahut

Top Replied-To in G4:
@ftreiss
@svenesser
@toushenne
@wissenssucher

Top Replied-To in G5:
@drewneisser

Top Replied-To in G8:
@callcentrehelp
@gavriels1

Top Replied-To in G9:
@gartner

Top Replied-To in G10:
@bonanno_sam
@t_j_carpenter
@carlajohnson
@paul_shetler

Top Mentioned
Top Mentioned in Entire Graph:
@mikequindazzi
@ronald_vanloon
@forbes
@pwc
@ume_kyd
@ted_ings
@ianljones98
@cpi_results
@kirkdborne
@schmarzo

Top Mentioned in G1:
@maxfrances1
@plumvoice
@wellswongtk
@sastaro3307
@prodigy_kw
@prodigy_lb
@movetia
@systemware
@cxbhub

Top Mentioned in G2:
@mikequindazzi
@ronald_vanloon
@pwc
@ianljones98
@schmarzo
@kirkdborne
@ipfconline1
@antgrasso
@bristowcolin
@psb_dc

Top Mentioned in G3:
@forbes
@hyken
@jeannebliss
@dgingiss
@blakemichellem
@forrester
@annettefranz
@genesys
@cmswire
@micahsolomon

Top Mentioned in G4:
@floriansemle
@cmo_com
@ftreiss
@chboursin
@forbes
@ursbolt
@andi_staub
@toushenne
@svenesser
@fisher85m

Top Mentioned in G5:
@dhinchcliffe
@constellationr
@danielnewmanuv
@lnfrance
@dchou1107
@asokan_telecom
@linney1851
@technative
@corix_jc
@striata

Top Mentioned in G6:
@lisavk1
@startup_nerd
@startgrowthhack
@jonathanaufray
@fadouce
@_kevinlim
@evankirstel
@seelevelhx
@ibm
@vonage

Top Mentioned in G7:
@verint
@customerthink
@nporte
@aberdeengroup
@susanhash
@marijegould
@foresee
@forrester
@kmp603
@decisioninc

Top Mentioned in G8:
@nexidia
@incontact
@callcentrehelp
@nojitter
@timothy_hughes
@dlaignite
@revation
@perchexperience
@rostrvm
@microsoft

Top Mentioned in G9:
@jeromemonange
@wholefoods
@rbaranger
@marketbuildr
@influencialemag
@mckinsey
@mrhoffman
@wsj
@fnw_fr
@victorp759

Top Mentioned in G10:
@yetillc
@ukdxawards
@capterra
@cxaccelerator
@kayejchapman
@futureswecreate
@paul_shetler
@randysfisher
@transparentbpo
@sherikendall

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@zazoomblog
@tesco
@americanair
@sectest9
@united
@virgintrains
@comcastcares
@klm
@edinburghwatch

Top Tweeters in G1:
@cas_2050001283
@zazoomblog
@zazoomnews
@nicochan33
@uscarsforsale
@coincapsai
@martinabutters
@ankitc265
@jamesvgingerich
@logz05

Top Tweeters in G2:
@evankirstel
@gamergeeknews
@chidambara09
@rvp
@fintechna
@calcaware
@richsimmondsza
@marshacollier
@akwyz
@santchiweb

Top Tweeters in G3:
@united
@delta
@walmart
@globeandmail
@pizzahut
@kingsfanone
@valaafshar
@onang_pribadi
@livemint
@nordstrom

Top Tweeters in G4:
@klm
@themrblueprint
@thomaspower
@michelledh
@dinisguarda
@pvynckier
@techvisornl
@researchmrx
@alfredsunil
@fabriziobustama

Top Tweeters in G5:
@rwang0
@grattongirl
@melissa39b
@holgermu
@aldo_zaffalon
@serverlessfan
@juliebhunt
@adage
@dchou1107
@danielnewmanuv

Top Tweeters in G6:
@startup_nerd
@topstartupsusa
@elijahuwas
@pierrepinna
@larrykim
@yogitared8
@danielscarvalho
@smallbiztrends
@mantonsm
@poramatepi

Top Tweeters in G7:
@jmalonepr
@wiomax_pa
@sueduris
@ruth__diaz
@customerthink
@itonlinesa
@justbementalist
@everestgroup
@rutgersu
@akb2btuneup

Top Tweeters in G8:
@timothy_hughes
@zzsheyn
@robert_veres
@rockpapermoon
@jimmyroybloom
@ittechbuz
@evensonca
@thedailynumbers
@dlaignite
@bestfin1

Top Tweeters in G9:
@wsj
@wholefoods
@yves_49
@frenchweb
@jeromemonange
@fnw_fr
@dialoglk
@mentalmarketer
@commercelife
@influencialemag

Top Tweeters in G10:
@virgintrains
@sachatb
@kapost
@worldofknight
@servicedesignbt
@komarketing
@pchaney
@carlajohnson
@paul_shetler
@camnomis