#cx, Twitter, 6/20/2019 11:21:55 AM, 200571


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#cx_2019-06-20_03-32-34.xlsx
#cx_2019-06-20_03-32-34.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
June 20, 2019
Short Description:
#cx via NodeXL http://bit.ly/2RoGz4l
@forbes
@serve4impact
@ronald_vanloon
@wootric
@hyken
@softclouds
@uxlinks
@ipfconline1
@kirkdborne
@annettefranz

Top hashtags:
#cx
#customerexperience
#ai
#ux
#marketing
#digitaltransformation
#fintech
#iot
#machinelearning

Description:
Description
The graph represents a network of 4,041 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Thursday, 20 June 2019 at 10:34 UTC.

The requested start date was Tuesday, 18 June 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 8-hour, 58-minute period from Friday, 14 June 2019 at 15:02 UTC to Tuesday, 18 June 2019 at 00:01 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 4041
Unique Edges : 5364
Edges With Duplicates : 2472
Total Edges : 7836
Number of Edge Types : 3
Mentions : 6044
Tweet : 1697
Replies to : 95
Self-Loops : 1697
Reciprocated Vertex Pair Ratio : 0.0344690966719493
Reciprocated Edge Ratio : 0.0666411336652624
Connected Components : 863
Single-Vertex Connected Components : 473
Maximum Vertices in a Connected Component : 2167
Maximum Edges in a Connected Component : 5450
Maximum Geodesic Distance (Diameter) : 15
Average Geodesic Distance : 5.682627
Graph Density : 0.000319864948632948
Modularity : 0.632938
NodeXL Version : 1.0.1.413

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[35] http://cpiresults.com/UiKTL/
[29] https://dy.si/RTxFry
[28] https://www.centerforperformanceimprovement.com/blog/2018/1/15/proper-follow-up-can-skyrocket-you-to-the-top
[27] https://www.centerforperformanceimprovement.com/teds-playbook/2019/6/16/tool-debt-hurts-technicians-and-crushes-team-morale
[24] https://expressanalytics.com/analytics/customer-relationship-management/how-artificial-intelligence-has-influenced-e-commerce-the-customers-story-7112017
[24] https://hbr.org/2019/06/why-every-company-needs-a-chief-experience-officer
[21] https://dy.si/VKFDo
[18] -
[18] https://www.smartinsights.com/managing-digital-marketing/marketing-innovation/15-applications-artificial-intelligence-marketing/
[16] https://www.growth-hackers.net/reasons-why-startups-fail-and-how-yours-can-succeed/

Top URLs in Tweet in G1:
[11] https://hbr.org/2019/06/why-every-company-needs-a-chief-experience-officer
[11] https://www.amazon.co.uk/dp/B07SWH9MFF
[6] https://youtu.be/E4LdFtAQMQM
[4] https://www.nicereply.com/blog/customer-service-skills-list/?utm_campaign=customer-service-skills&utm_medium=social&utm_source=Twitter
[4] https://twitter.com/thekaushalsoni
[4] http://decideconsulting.com/salary-analysis/
[3] https://directivosygerentes.es/directivosygerentes/eventos/think-tank/cliente-ciclo-ecommerce-aplazame
[3] https://www.litmusworld.com/building-the-business-case-for-cx/?utm_source=lw_linkedin&utm_medium=social&utm_campaign=Webinar_June_19
[3] http://www.irishcycles.com/
[3] -

Top URLs in Tweet in G2:
[23] https://dy.si/RTxFry
[17] https://dy.si/VKFDo
[11] https://www.forbes.com/sites/danielnewman/2019/04/16/5-ways-ai-is-transforming-the-customer-experience/#33391d73465a
[9] https://dy.si/MfMVX
[9] https://www.simplilearn.com/artificial-intelligence-ai-question-and-answer-with-mike-tamir-article#.XBDnwA6esLs.twitter
[8] https://datamakespossible.westerndigital.com/2018-year-experience-part-1/
[8] https://vinodsblog.com/2017/08/26/machine-learning-in-fintech-demystified/
[7] https://dy.si/BQo9QS2
[7] https://techblog.commercetools.com/building-up-a-data-science-team-from-scratch-7a7b24ba9f2d
[7] https://www.pwc.com/us/en/advisory-services/publications/consumer-intelligence-series/pwc-consumer-intelligence-series-customer-experience.pdf

Top URLs in Tweet in G3:
[6] https://hyken.com:443/customer-experience-2/customer-experiences-impact-on-customer-churn/
[6] https://hbr.org/2019/06/why-every-company-needs-a-chief-experience-officer
[5] http://customerservicedaily.com
[5] https://www.icmi.com/Resources/2019/5-ways-to-get-executive-buy-in-on-CX-projects
[5] https://www.gofcr.com/hiring-for-culture-there-should-be-no-surprises-on-day-one/
[4] https://www.cx-journey.com/2019/06/is-your-own-management-stalling-your.html
[4] https://www.eptica.com/blog/11-tips-ensure-you-achieve-roi-your-voc-program
[4] https://twitter.com/billquiseng/status/1139125269078388736
[4] https://hyken.com/customer-experience-2/customer-experiences-impact-on-customer-churn/
[4] https://hyken.com/customer-service-3/top-customer-service-articles-june-17-2019/

Top URLs in Tweet in G4:
[6] https://video.cube365.net/c/915733
[5] https://hbr.org/2019/06/why-every-company-needs-a-chief-experience-officer
[4] https://www.constellationr.com/research/insight-driven-experience-design-redefines-patient-experience
[4] https://www.forbes.com/sites/theyec/2019/06/10/experiential-marketing-trends-to-watch-in-2019/amp/
[4] https://www.forbes.com/sites/shephyken/2019/06/09/are-you-providing-a-frictionless-customer-experience/?fbclid=IwAR2Tb3lEUjBWWGus0-vtAL8eix3QO86zKAhmJ3nD2WUobvGYDZZHwz1-aVA#294c38ea4b8c
[3] https://www.ciodive.com/news/it-budgets-rise-as-spend-shifts-toward-business-managed-it-report-finds/556809/
[2] https://www.cmocouncil.org/thought-leadership/webcasts/innovation-at-the-experience-crossroads
[2] https://www.constellationr.com/events/supernova/2019/judges
[2] https://hyken.com:443/customer-experience-2/customer-experiences-impact-on-customer-churn/
[2] https://video.cube365.net/c/915730

Top URLs in Tweet in G5:
[1] https://twitter.com/triballdn/status/1140504033943326720

Top URLs in Tweet in G6:
[4] https://homesecuritysystemsanddevices.blogspot.com/2019/06/what-are-some-secrets-to-good-golf-swing.html
[4] https://www.cmswire.com/customer-experience/how-machine-learning-improves-customer-experience-and-increases-revenue/
[3] https://readwrite.com/2019/04/12/how-to-automate-customer-experiences-without-sounding-robotic/
[3] https://www.cmswire.com/customer-experience/the-continued-evolution-of-the-customer-experience-stack/
[3] https://www.cmswire.com/digital-experience/customer-data-platforms-bring-omnichannel-choreography-within-reach/
[3] https://www.cmswire.com/customer-experience/how-financial-institutions-can-shift-from-product-pushers-to-relationship-builders/
[3] https://www.fenergo.com/company/news/press-releases/lack-of-collaboration-is-prohibiting-digital-transformation.html
[3] https://blog.fusebill.com/tips-to-align-your-subscription-business-to-the-needs-of-your-top-customers
[3] https://personetics.com/del-driving-finance-get-on-board-or-get-left-behind/?utm_source=blog&utm_medium=linkedin&utm_content=onboard
[3] https://www.linkedin.com/pulse/how-edtech-can-gain-market-share-teacher-tomorrow-dan-galante-cmo

Top URLs in Tweet in G7:
[3] https://modernmarketingatconnections.splashthat.com/?utm_source=twitter&utm_medium=social&utm_campaign=1906-event-salesforce-connections-commerce&utm_campaignterm=&utm_campaigncontent=marketing&C_SFDCLastCampaignID=7012S0000003tx1&C_SFDCLastCampaignStatus=responded&C_Lead_Source__Most_Recent1=Website
[3] https://www.forbes.com/sites/allbusiness/2019/02/17/customer-experience-artificial-intelligence/?utm_sq=g233gbqcpc&utm_source=Twitter&utm_medium=social&utm_campaign=Ross-Quintana&utm_content=CustomerExperience#5430d18d15bd
[3] https://dangalante.me/2018/11/13/4-key-insights-from-dmwf/
[3] https://www.linkedin.com/pulse/ask-me-anything-dan-galante
[3] https://www.interaction-design.org/literature/article/personas-why-and-how-you-should-use-them?utm_source=twitter&utm_medium=share-button&utm_campaign=%2Fliterature%2Farticle%2Fpersonas-why-and-how-you-should-use-them
[3] https://www.cdpinstitute.org/newsletter/Blog880/06-17-19-Mary-Meeker-s-Latest-Internet-Report-Remains-Bullish
[3] https://www.youtube.com/user/TrendSettingSM
[2] https://events.bluewolf.com/commercesessionatconnections?utm_source=twitter&utm_medium=social&utm_campaign=1906-event-salesforce-connections-commerce&utm_campaignterm=&utm_campaigncontent=Commerce&C_SFDCLastCampaignID=7012S0000003tx1&C_SFDCLastCampaignStatus=responded&C_Lead_Source__Most_Recent1=Website
[2] https://sosf.bluewolf.com/?utm_source=social&utm_medium=social&utm_campaign=1809-asset-sosf19&utm_campaignterm=&utm_campaigncontent=stats&C_SFDCLastCampaignID=7012S0000003woX&C_SFDCLastCampaignStatus=responded&C_Lead_Source__Most_Recent1=Website
[2] https://hbr.org/2018/10/help-your-team-measure-customer-experience-data-more-accurately?utm_sq=fzm040aaxy&utm_source=Twitter&utm_medium=social&utm_campaign=CXintersect&utm_content=CustomerExperience

Top URLs in Tweet in G8:
[10] https://www.talkdesk.com/platform/intelligent-routing/
[9] https://www.talkdesk.com/opentalk/
[8] -
[7] https://community.verint.com/b/customer-engagement/posts/human-touch-in-the-age-of-convenience
[4] https://community.verint.com/b/customer-engagement/posts/the-best-in-digital-new-report-ranks-top-banks-and-popular-sites
[3] https://sloanreview.mit.edu/article/customer-centricity-in-the-digital-age/
[2] https://www.uctoday.com/contact-centre/calabrio-acquires-teleopti-for-cx-intelligence/
[2] https://www.uctoday.com/contact-centre/talkdesk-hybrid-spaces-launched-during-cx-tour-london/
[2] blog
[2] Human

Top URLs in Tweet in G9:
[15] https://www.smartinsights.com/managing-digital-marketing/marketing-innovation/15-applications-artificial-intelligence-marketing/
[14] https://www.growth-hackers.net/reasons-why-startups-fail-and-how-yours-can-succeed/
[3] https://www.forbes.com/sites/bernardmarr/2019/05/03/the-incredible-ways-artificial-intelligence-is-now-used-in-mental-health/MM
[3] https://www.reuters.com/brandfeatures/venture-capital/article?id=106049
[2] http://www.googleseotrends.com/components-press-release/
[2] https://www.growth-hackers.net/startup-marketing-growth-hacking-tactics/
[1] https://purpleplanet.com/knowledge-base/rankbrain/?utm_campaign=2019-kb-rankbrain/&utm_medium=social&utm_source=twitter&utm_content=post3&utm_term=text-only
[1] https://www.growth-hackers.net/path-improved-performance-and-increased-business-growth/
[1] https://hbr.org/2018/05/how-marketers-can-start-integrating-ai-in-their-work
[1] https://www.ft.com/content/10ca7d2a-80a3-11e9-b592-5fe435b57a3b?segmentid=acee4131-99c2-09d3-a635-873e61754ec6

Top URLs in Tweet in G10:
[8] https://which-50.com/companies-are-ramping-up-their-investment-in-cx-technology-gartner/
[3] https://www.cmo.com.au/article/662966/gartner-customer-analytics-hinges-asking-right-questions-change-management/
[3] https://which-50.com/cx-leaders-are-halving-products-and-services-without-hurting-the-bottom-line-says-gartner/
[3] https://twitter.com/Gartner_IT/status/1140451737960091648
[2] https://www.cmo.com.au/article/663005/gartner-what-it-takes-top-tier-cx-player/
[2] https://www.gartner.com/smarterwithgartner/7-steps-to-a-better-service-rep-and-customer-experience/?source=BLD-200123&utm_medium=social&utm_source=bambu&utm_campaign=SM_GB_YOY_GTR_SOC_BU1_SM-BA-SWG
[2] https://www.gartner.com/smarterwithgartner/how-to-measure-customer-experience/?source=BLD-200123&utm_medium=social&utm_source=bambu&utm_campaign=SM_GB_YOY_GTR_SOC_BU1_SM-BA-SWG
[2] https://www.gartner.com/en/newsroom/press-releases/2019-06-17-gartner-says-worldwide-customer-experience-and-relati
[2] https://www.bondcap.com/report/itr19/
[2] http://www.millwardbrown.com/brandz/rankings-and-reports/top-global-brands

Top Domains
Top Domains in Tweet in Entire Graph:
[213] twitter.com
[165] okt.to
[137] dy.si
[125] forbes.com
[110] lnkd.in
[68] centerforperformanceimprovement.com
[60] customerthink.com
[45] myfrugalbusiness.com
[44] hbr.org
[42] youtube.com

Top Domains in Tweet in G1:
[66] lnkd.in
[42] twitter.com
[30] customerthink.com
[23] okt.to
[20] instagram.com
[20] forbes.com
[16] hbr.org
[16] co.uk
[15] readyforsocial.com
[11] dy.si

Top Domains in Tweet in G2:
[73] dy.si
[28] forbes.com
[28] okt.to
[26] twitter.com
[14] thefinancialbrand.com
[9] simplilearn.com
[9] pwc.com
[9] weforum.org
[8] westerndigital.com
[8] vinodsblog.com

Top Domains in Tweet in G3:
[31] forbes.com
[23] twitter.com
[22] customerthink.com
[17] hyken.com
[13] mycustomer.com
[13] beyondphilosophy.com
[12] icmi.com
[11] smartercx.com
[11] business2community.com
[10] forrester.com

Top Domains in Tweet in G4:
[8] forbes.com
[8] cube365.net
[7] constellationr.com
[5] hbr.org
[5] t.co
[3] ciodive.com
[3] twitter.com
[2] cmocouncil.org
[2] hyken.com
[2] dy.si

Top Domains in Tweet in G5:
[1] twitter.com

Top Domains in Tweet in G6:
[15] tangiblealpha.com
[13] cmswire.com
[7] okt.to
[6] fusebill.com
[6] personetics.com
[6] customerthink.com
[5] clearaction.com
[4] linkedin.com
[4] blogspot.com
[3] soundcloud.com

Top Domains in Tweet in G7:
[12] dangalante.me
[9] youtube.com
[8] forbes.com
[7] linkedin.com
[4] bluewolf.com
[4] hbr.org
[4] entrepreneur.com
[4] lnkd.in
[4] techtarget.com
[3] splashthat.com

Top Domains in Tweet in G8:
[23] talkdesk.com
[18] verint.com
[6] uctoday.com
[3] mit.edu
[2] twitter.com
[2] customercontactweekdigital.com
[2] mobilize.ai
[2] lnkd.in
[1] youtube.com
[1] g2.com

Top Domains in Tweet in G9:
[18] growth-hackers.net
[15] smartinsights.com
[3] forbes.com
[3] reuters.com
[2] googleseotrends.com
[1] purpleplanet.com
[1] hbr.org
[1] ft.com
[1] dy.si

Top Domains in Tweet in G10:
[17] gartner.com
[11] which-50.com
[8] com.au
[5] twitter.com
[3] slideshare.net
[3] radian6.com
[2] bondcap.com
[2] millwardbrown.com
[1] thebankingscene.com
[1] ft.com

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[3872] cx
[708] customerexperience
[622] ai
[490] ux
[304] marketing
[257] digitaltransformation
[252] fintech
[246] iot
[241] machinelearning
[208] custexp



Top Hashtags in Tweet in G1:
[686] cx
[130] customerexperience
[48] ux
[48] customerservice
[42] ai
[35] marketing
[33] callcenter
[25] contactcenter
[24] retail
[22] custserv

Top Hashtags in Tweet in G2:
[385] cx
[303] ai
[195] machinelearning
[141] bigdata
[116] iot
[110] fintech
[68] ux
[65] datascience
[59] digitaltransformation
[58] artificialintelligence

Top Hashtags in Tweet in G3:
[484] cx
[137] customerexperience
[99] custexp
[70] custserv
[32] customerservice
[32] cctr
[15] customers
[15] beyondphilosophy
[14] customer
[12] marketing

Top Hashtags in Tweet in G4:
[70] cx
[24] customerexperience
[14] cnx19
[8] thecube
[8] awspsummit
[7] cmo
[6] tibconow
[6] ai
[6] futureofwork
[6] publiccloud

Top Hashtags in Tweet in G5:
[90] ux
[90] productdesign
[89] uxdesign
[89] research
[89] design
[2] cx
[1] designthinking
[1] customers
[1] users
[1] designresearch

Top Hashtags in Tweet in G6:
[113] cx
[39] fintech
[27] ai
[26] ux
[22] advisors
[21] iot
[20] martech
[20] dmm
[20] smm
[20] marketing

Top Hashtags in Tweet in G7:
[102] cx
[37] marketing
[32] custexp
[30] customerexperience
[22] sales
[19] digitalmarketing
[17] smm
[15] bizdev
[14] ai
[14] contentmarketing

Top Hashtags in Tweet in G8:
[162] cx
[31] contactcenter
[18] opentalk19
[17] hybridspaces
[17] talkdesk
[17] cxtour
[12] paris
[9] customerexperience
[9] hybridworkforce
[9] marketresearch

Top Hashtags in Tweet in G9:
[39] cx
[30] ux
[26] customerexperience
[25] userexperience
[22] marketing
[22] artificialintelligence
[18] technology
[17] startups
[14] engineer
[14] engineering

Top Hashtags in Tweet in G10:
[73] cx
[31] gartnercx
[19] fintech
[19] finserv
[18] banking
[17] disruption
[15] customerexperience
[13] innovation
[12] technology
[9] payments

Top Words
Top Words in Tweet in Entire Graph:
[5020] Words in Sentiment List#1: Positive
[1179] Words in Sentiment List#2: Negative
[6] Words in Sentiment List#3: Angry/Violent
[112588] Non-categorized Words
[118787] Total Words
[3873] #cx
[1161] customer
[1054] gt
[879] experience
[708] #customerexperience

Top Words in Tweet in G1:
[686] #cx
[213] customer
[160] experience
[130] #customerexperience
[75] customers
[69] more
[54] service
[48] #ux
[48] #customerservice
[47] s

Top Words in Tweet in G2:
[732] gt
[386] #cx
[310] #ai
[193] #machinelearning
[177] mikequindazzi
[146] #bigdata
[123] #iot
[118] more
[113] ronald_vanloon
[110] #fintech

Top Words in Tweet in G3:
[484] #cx
[231] customer
[137] #customerexperience
[124] experience
[99] #custexp
[70] #custserv
[61] customers
[45] out
[44] s
[41] 5

Top Words in Tweet in G4:
[70] #cx
[24] #customerexperience
[22] experience
[16] customer
[14] #cnx19
[12] dhinchcliffe
[12] more
[11] business
[11] out
[10] constellationr

Top Words in Tweet in G5:
[90] #ux
[90] #productdesign
[89] client
[89] need
[89] research
[89] know
[89] users
[89] #uxdesign
[89] #research
[89] #design

Top Words in Tweet in G6:
[113] #cx
[39] #fintech
[27] #ai
[26] customer
[26] #ux
[23] digital
[23] tangiblealpha
[22] #advisors
[21] #iot
[20] experience

Top Words in Tweet in G7:
[102] #cx
[37] #marketing
[35] experience
[32] customer
[32] #custexp
[30] #customerexperience
[23] salesforce
[22] adobe
[22] #sales
[19] ross_quintana

Top Words in Tweet in G8:
[183] talkdesk
[162] #cx
[57] companies
[54] employee
[43] customer
[42] t
[33] tour
[33] experience
[31] #contactcenter
[30] enterprise

Top Words in Tweet in G9:
[39] #cx
[34] startgrowthhack
[30] #ux
[26] #customerexperience
[25] #userexperience
[24] start
[22] #marketing
[22] #artificialintelligence
[19] gcomo1
[18] #technology

Top Words in Tweet in G10:
[73] #cx
[40] customer
[31] #gartnercx
[28] gartner
[27] experience
[22] cx
[19] companies
[19] more
[19] #fintech
[19] #finserv

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[602] gt,gt
[485] customer,experience
[206] #cx,#customerexperience
[154] #customerexperience,#cx
[135] #cx,#ux
[131] #ux,#cx
[102] experience,#cx
[102] check,out
[98] customer,service
[96] find,out

Top Word Pairs in Tweet in G1:
[96] customer,experience
[52] #cx,#customerexperience
[35] #customerexperience,#cx
[30] customer,service
[25] experience,#cx
[25] #ux,#cx
[23] find,out
[17] learn,more
[17] gt,gt
[16] gt,#cx

Top Word Pairs in Tweet in G2:
[453] gt,gt
[92] mikequindazzi,gt
[52] #cx,gt
[52] gt,#pwc
[50] #machinelearning,#ai
[50] #pwc,mikequindazzi
[47] read,more
[42] customer,experience
[39] #ai,#iot
[37] gt,ht

Top Word Pairs in Tweet in G3:
[88] customer,experience
[37] #cx,#custexp
[30] #custexp,#cx
[29] #cx,#customerexperience
[29] #customerexperience,#cx
[25] customer,service
[23] #cx,#custserv
[18] check,out
[17] #custserv,#cx
[14] #custexp,#customerexperience

Top Word Pairs in Tweet in G4:
[10] #customerexperience,#cx
[8] know,amctheatres
[8] amctheatres,stubs
[8] stubs,program
[8] program,more
[8] more,15
[8] 15,million
[8] million,members
[8] members,learn
[8] learn,amc

Top Word Pairs in Tweet in G5:
[89] client,need
[89] need,research
[89] research,know
[89] know,users
[89] users,#ux
[89] #ux,#uxdesign
[89] #uxdesign,#research
[89] #research,#design
[89] #design,#productdesign
[88] uxlinks,client

Top Word Pairs in Tweet in G6:
[22] #cx,#fintech
[18] tangiblealpha,#advisors
[18] #advisors,#trust
[18] #trust,#purpose
[18] #dmm,#ux
[17] #purpose,#valuedesign
[17] #valuedesign,#financialservices
[16] #financialservices,#martech
[16] #martech,#dmm
[15] #ux,#smm

Top Word Pairs in Tweet in G7:
[20] #custexp,#cx
[19] customer,experience
[14] #cx,#customerexperience
[11] kind,fun
[11] fun,18
[11] 18,influencers
[11] influencers,around
[11] around,world
[11] world,brought
[11] brought,san

Top Word Pairs in Tweet in G8:
[37] talkdesk,talkdesk
[30] talkdesk,enterprise
[30] enterprise,cloud
[30] cloud,#contactcenter
[30] #contactcenter,empowers
[30] empowers,companies
[30] companies,make
[30] make,#cx
[30] #cx,competitive
[30] competitive,advantage

Top Word Pairs in Tweet in G9:
[17] #ux,#userexperience
[17] #userexperience,#cx
[16] #artificialintelligence,#marketing
[15] 15,#artificialintelligence
[15] #marketing,techniques
[15] techniques,businesses
[15] businesses,implement
[14] #engineer,#engineering
[14] 27,reasons
[14] reasons,#startups

Top Word Pairs in Tweet in G10:
[22] customer,experience
[10] #fintech,#finserv
[9] ed,thompson
[9] #gartnercx,#cx
[9] #banking,#fintech
[9] #finserv,#cx
[8] companies,ramping
[8] ramping,up
[8] up,investment
[8] investment,cx

Top Replied-To
Top Replied-To in Entire Graph:
@icx_kenya
@oraclecomms
@att
@amdocsoptima
@p_wannemacher
@jboogie
@hyken
@neuvoo
@partycity
@cathmayormaynot

Top Replied-To in G1:
@sugarcrm

Top Replied-To in G2:
@frronconi
@mikequindazzi
@elsua
@forbes

Top Replied-To in G3:
@techsee_me
@leeodden
@hyken
@jgoodman888
@nespresso
@mukherjeeamogh
@stephaniethum
@falonfatemi
@hiltonhonors
@colinshaw_cx

Top Replied-To in G4:
@dhinchcliffe
@hyken

Top Replied-To in G6:
@amdocsoptima

Top Replied-To in G7:
@partycity
@weareinmoment
@clarabridge

Top Replied-To in G8:
@intelisyscorp

Top Mentioned
Top Mentioned in Entire Graph:
@talkdesk
@ronald_vanloon
@mikequindazzi
@forbes
@ted_ings
@cpi_results
@uxlinks
@ume_kyd
@kirkdborne
@antgrasso

Top Mentioned in G1:
@maxfrances1
@connectritesh
@systemware
@sora_7_11
@clubfutsaluk
@ricardosgulko
@marilynlistens
@omprompt
@ivrpowers

Top Mentioned in G2:
@ronald_vanloon
@mikequindazzi
@forbes
@kirkdborne
@antgrasso
@ipfconline1
@schmarzo
@dellemcservices
@jimmarous
@yetillc

Top Mentioned in G3:
@hyken
@annettefranz
@jeannebliss
@customerthink
@callcentericmi
@forrester
@forbes
@smartercx
@stephaniethum
@deniseleeyohn

Top Mentioned in G4:
@dhinchcliffe
@constellationr
@furrier
@amctheatres
@teresacarlson
@awscloud
@knightrm
@thecube
@valaafshar
@lnfrance

Top Mentioned in G5:
@uxlinks

Top Mentioned in G6:
@tangiblealpha
@broadcom
@personetics
@metallica
@ericssondigital
@dez_blanchfield
@techjini
@aalnaggar
@fusebill
@nickbrown7781

Top Mentioned in G7:
@salesforce
@adobe
@ross_quintana
@joedmarti
@clouda
@oracle
@treasuredata
@searchcxm
@askdangalante
@bluewolf

Top Mentioned in G8:
@talkdesk
@uctodaynews
@verint
@marijegould
@teleopti
@foresee
@calabrio
@ttpaiva
@patrickwatsonuc
@nporte

Top Mentioned in G9:
@startgrowthhack
@gcomo1
@intellimetri
@smartin
@jonathanaufray
@wil_bielert
@startup_nerd
@forbes
@meticulousr123
@reuters

Top Mentioned in G10:
@gartner_inc
@davidjmaireles
@susan_m
@olive_huanghai
@which50
@mitel
@gartner
@cmoaustralia
@googlecloud
@chadhardaker

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@americanair
@arkangelscrap
@sectest9
@nosqldigest
@united
@british_airways
@applesupport
@delta
@evankirstel

Top Tweeters in G1:
@thekaushalsoni
@logz05
@semanticwill
@derickson
@justyvette
@digetry
@jamestownsend
@rgrissom
@jotace_lozano
@nikastewart

Top Tweeters in G2:
@sectest9
@nosqldigest
@chidambara09
@calcaware
@akwyz
@machinelearn_d
@warrenwhitlock
@forbes
@coincapsai
@rldi_lamy

Top Tweeters in G3:
@united
@delta
@sam___hurley
@kingsfanone
@slackhq
@b2community
@gallifreyan
@katenasser
@mialis79
@siliconrepublic

Top Tweeters in G4:
@tmobile
@valaafshar
@rwang0
@yvesmulkers
@nba
@hertz
@holgermu
@williamtincup
@dchou1107
@charlieisaacs

Top Tweeters in G5:
@davidtsh
@b_qosim
@pixlz
@ux_flows
@sandraekpechi
@mohammednagyy
@wale_raj
@taniamagenta
@inkterina
@lileehd

Top Tweeters in G6:
@fintechna
@releaseteam
@santchiweb
@caring_mobile
@andrewmorrisuk
@nikkielizdemere
@dez_blanchfield
@mymarketingfile
@lightifyco1
@kevin_jackson

Top Tweeters in G7:
@designthinkbot
@missdestructo
@ross_quintana
@dee_marketing
@kerrygorgone
@anjahoffmann
@middelteng
@partycity
@salesforce
@informationweek

Top Tweeters in G8:
@jluisperezg
@industryai
@mslizpedro
@channel_online
@g2dotcom
@uctodaynews
@robscott_uc
@ccw_digital
@aberdeengroup
@talkdesk

Top Tweeters in G9:
@reuters
@ankitc265
@webexpert1971
@startup_nerd
@dme_health
@johnnosta
@rizal2407
@dme_jun
@ppenalvera
@mercymkushi

Top Tweeters in G10:
@ariyandi501
@augieray
@alexander_low
@gartner_inc
@raingal7
@pwcus
@susan_m
@lexsokolin
@mitel
@thelastwhale