#cx, Twitter, 4/24/2019 11:01:00 AM, 194731


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#cx_2019-04-24_03-32-34.xlsx
#cx_2019-04-24_03-32-34.xlsx
From:
NodeXLExcelAutomator
Uploaded on:
April 24, 2019
Short Description:
#cx via NodeXL http://bit.ly/2Vuo0QR
@andrewincontact
@forbes
@serve4impact
@ipfconline1
@mikequindazzi
@userexperienceu
@rm_technologist
@ronald_vanloon
@arlenenewbigg
@hyken

Top hashtags:
#cx
#customerexperience
#ai
#iot
#ux
#bigdata
#innovation

Description:
Description
The graph represents a network of 3,611 Twitter users whose tweets in the requested range contained "#cx", or who were replied to or mentioned in those tweets. The network was obtained from the NodeXL Graph Server on Wednesday, 24 April 2019 at 10:33 UTC.

The requested start date was Tuesday, 23 April 2019 at 00:01 UTC and the maximum number of days (going backward) was 14.

The maximum number of tweets collected was 5,000.

The tweets in the network were tweeted over the 3-day, 14-hour, 55-minute period from Friday, 19 April 2019 at 09:05 UTC to Tuesday, 23 April 2019 at 00:01 UTC.

Additional tweets that were mentioned in this data set were also collected from prior time periods. These tweets may expand the complete time period of the data.

There is an edge for each "replies-to" relationship in a tweet, an edge for each "mentions" relationship in a tweet, and a self-loop edge for each tweet that is not a "replies-to" or "mentions".

The graph is directed.

The graph's vertices were grouped by cluster using the Clauset-Newman-Moore cluster algorithm.

The graph was laid out using the Harel-Koren Fast Multiscale layout algorithm.


Author Description


Overall Graph Metrics
Vertices : 3611
Unique Edges : 4539
Edges With Duplicates : 2844
Total Edges : 7383
Number of Edge Types : 3
Mentions : 5299
Tweet : 2030
Replies to : 54
Self-Loops : 2030
Reciprocated Vertex Pair Ratio : 0.0244129272262265
Reciprocated Edge Ratio : 0.0476622787108488
Connected Components : 848
Single-Vertex Connected Components : 550
Maximum Vertices in a Connected Component : 2134
Maximum Edges in a Connected Component : 5405
Maximum Geodesic Distance (Diameter) : 15
Average Geodesic Distance : 5.52929
Graph Density : 0.000337994631669468
Modularity : 0.566461
NodeXL Version : 1.0.1.411

Top Influencers: Top 10 Vertices, Ranked by Betweenness Centrality
Top URLs
Top URLs in Tweet in Entire Graph:
[64] https://www.salesforce.com/blog/2018/12/what-is-the-fourth-industrial-revolution-4IR
[54] http://cpiresults.com/UiKTL/
[30] https://www.centerforperformanceimprovement.com/teds-playbook/2018/9/16/its-the-little-things-that-determine-customer-satisfaction
[28] https://www.linkedin.com/pulse/time-new-currency-retail-car-business-ted-ings-ted-ings/
[27] http://ow.ly/1lLS30osC4O
[21] https://www.linkedin.com/pulse/surprisingly-significant-sustainability-benefits-jeff-ashcroft
[18] -
[18] https://www.cmswire.com/customer-experience/dont-confuse-digital-transformation-with-customer-experience/
[17] https://www.myfrugalbusiness.com/2018/10/how-improve-retail-customer-shopping-experience.html
[17] https://twitter.com/rproshad65

Top URLs in Tweet in G1:
[10] https://www.salesforce.com/blog/2018/12/what-is-the-fourth-industrial-revolution-4IR.html
[8] https://techwireasia.com/2019/04/why-upgrading-your-cx-must-be-an-an-all-hands-on-deck-project/
[7] https://www.cmswire.com/customer-experience/dont-confuse-digital-transformation-with-customer-experience/
[6] https://mopinion.com/from-pilot-to-proven-intergamma-customer-story/
[6] https://zendeskshowcase.com/ny/?from=AW-twitter
[4] https://thetaylorreachgroup.com/cx-health-check/
[4] Episode
[4] http://www.irishcycles.com/
[3] https://www.wonderflow.co/customer-experience-analysis/
[3] https://www.entrepreneur.com/article/330535

Top URLs in Tweet in G2:
[62] https://www.salesforce.com/blog/2018/12/what-is-the-fourth-industrial-revolution-4IR
[15] https://www.mckinsey.it/node/8097
[12] https://thefinancialbrand.com/71350/ai-machine-learning-analytics-marketing-banking-trends/
[10] https://techcrunch.com/2019/04/19/mexican-embassy-hack/
[7] https://www.youtube.com/watch?reload=9&v=hs3RXtZfeWM
[7] https://www.pwc.com/gx/en/industries/consumer-markets/consumer-insights-survey.html
[7] https://www.forbes.com/sites/johnwelsheurope/2019/04/15/11-steps-to-hasten-digital-transformation-as-techology-flattens-the-playing-field/#308f036a7352
[5] https://www.pwc.com/gx/en/industries/consumer-markets/consumer-insights-survey/artificial-intelligence.html
[5] https://eandt.theiet.org/content/articles/2019/04/hackers-leak-fbi-watchlist-demand-release-of-russian-spammer/
[5] https://hackercombat.com/google-to-block-sign-ins-from-embedded-browser-frameworks/

Top URLs in Tweet in G3:
[9] https://dy.si/Dq2dN
[7] http://www.iotcentral.io/blog/user-experience-ux-is-at-the-heart-of-digital-transformation
[7] https://www.forbes.com/sites/kimberlywhitler/2018/09/08/if-you-think-the-customer-journey-is-linear-or-a-funnel-new-research-suggests-you-are-wrong/
[7] https://www.i-scoop.eu/customer-centricity/
[5] https://dy.si/BS4Dg
[5] https://www.forbes.com/sites/danielnewman/2019/02/28/5-digital-transformation-trends-reshaping-customer-experience-for-2019/amp/
[4] http://whatsnext.tiffanibova.com/?edition_id=6a065cc0-64b9-11e9-89a7-002590a5ba2d
[4] https://youtu.be/Zq4GWci6na0
[4] https://www.statista.com/chart/6338/nintendo-game-console-sales/
[3] http://ipfconline.fr/blog/2018/06/22/brands-using-ai-to-market-their-businesses/

Top URLs in Tweet in G4:
[8] http://customerservicedaily.com
[6] https://www.cmswire.com/customer-experience/dont-confuse-digital-transformation-with-customer-experience/?utm_source=twitter&utm_medium=social&utm_campaign=cm&utm_content=addthis_share:+Don't%2520Confuse%2520Digital%2520Transformation%2520with%2520Customer%2520Experience#.XLpU3AZ3fPo.twitter
[5] https://seths.blog/2019/04/the-true-cost-of-customer-response/
[5] https://www.forbes.com/sites/blakemorgan/2019/04/17/5g-will-impact-the-customer-experience-an-interview-with-qualcomms-president/#7938f32b4086
[5] Episode
[4] https://www.customerbliss.com/how-to-improve-cx-at-a-fast-food-restaurant/
[4] http://customerthink.com/do-you-know-what-im-thinking-ai-doesnt-yet/
[4] http://customerthink.com/4-guidelines-for-switching-channels-without-aggravating-customers/
[4] https://www.gofcr.com/journey-mapping-in-the-contact-center-6-insights-to-maximize-the-value/
[3] https://hyken.com/customer-experience-2/survey-why-one-question-is-more-than-enough/

Top URLs in Tweet in G5:
[7] https://www.forbes.com/sites/shephyken/2019/04/21/how-to-turn-satisfied-customers-into-loyal-customers/#3f58ec3a2d3f
[6] https://www.cx-journey.com/2019/04/10-more-all-too-common-voc-program.html
[5] https://www.cx-journey.com/2019/04/customer-understanding-cornerstone-of.html
[4] https://www.surveymonkey.com/r/2019FutureCC_CCP
[4] the
[4] https://beyondthearc.com/blog/2019/customer-centric-culture/focus-employee-experience-deliver-best-cx
[4] https://thinkrelay.com/blog/customer-experience-management/
[3] https://www.cx-journey.com/2019/04/10-all-too-common-voc-program-mistakes.html?spref=tw
[3] Important
[3] How

Top URLs in Tweet in G6:
[5] https://blogs.oracle.com/cx/keeping-score-with-sportable-scoreboards
[4] https://www.cmswire.com/customer-experience/the-insurance-industry-plays-catch-up-with-customer-experience/
[3] https://www.cmswire.com/customer-experience/b2b-customer-experience-fundamentals-listening/
[3] https://blogs.oracle.com/enabling-the-enterprise-in-the-experience-economy-v2
[2] https://bit.ly/2V8lTC0
[2] http://connect.creativevirtual.com/top-tips-2019-uk?utm_campaign=2019%20-%20Top%20Tips%20for%202019&utm_content=89757300&utm_medium=social&utm_source=twitter&hss_channel=tw-195755873
[2] https://go.forrester.com/automation-framework/?utm_source=twitter&utm_medium=social&utm_content=100000560714055&utm_campaign=automation&linkId=100000005848890
[2] https://go.forrester.com/blogs/stop-trying-to-replace-your-agents-with-chatbots-no-seriously/
[2] https://seths.blog/2019/04/the-true-cost-of-customer-response/
[2] https://www.cmswire.com/customer-experience/b2b-customer-experience-fundamentals-listening/?utm_source=cmswire.com&utm_medium=email&utm_campaign=cm&utm_content=nl-daily-190415&mkt_tok=eyJpIjoiWXpJM016WXhaR0UzWWpBeSIsInQiOiJQd282QkN0a0t6WWozOWh1bys1bE1aT3Z3ZUlFV2ZFQjlcL2Zldm45cWdXSmthUm5qMnkyNDArTnVWODJmR1V2cCtKRXI3Q2RZXC9taHloZzRLT0VJV1djYXBtMnFtRW94MVZxWXg4eVdWR055OHFzK05jNG96MkFXd2p2ekVqSys3In0%3D

Top URLs in Tweet in G7:
[2] http://karlsmith.info/does-your-company-have-iot-products-for-the-iot-economy-its-all-about-iot-productization/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[2] http://karlsmith.info/enterprise-agility-paradigminov8/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[2] http://karlsmith.info/government-as-a-service-spying-as-a-service-the-united-kingdom-exports-some-unexpected-things/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://www.salesforce.com/blog/2018/12/what-is-the-fourth-industrial-revolution-4IR
[1] https://www.statista.com/chart/3268/smartphone-os-market-share/
[1] https://karlsmith.info/situational-awareness-drives-iot-ecosystems-not-visual-interfaces/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://karlsmith.info/situational-awareness-shopping-changes-ux-and-ecommerce/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[1] https://karlsmith.info/smart-living-or-as-we-might-live-with-artificial-intelligence-and-the-iot-in-a-new-reality/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[1] http://karlsmith.info/open-networking-ecosystem-protocol-patent/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost
[1] http://karlsmith.info/agile-devops-is-about-people-not-technology-mindsets-not-toolsets-and-value-not-productivity/?utm_source=twitter&utm_medium=social&utm_campaign=ReviveOldPost

Top URLs in Tweet in G8:
[15] https://twitter.com/rproshad65
[14] https://twitter.com/thekaushalsoni
[11] https://www.cnbc.com/2019/04/05/tesla-online-sales-gives-customers-what-they-want-no-car-salesman.html
[5] https://www.youtube.com/watch?v=1SXzcTbFVms&feature=youtu.be

[4] https://www.fiverr.com/sajonofficial/do-35-background-removal-work-professionally?gig_id=106856212&utm_campaign=base_gig_show_share_1&utm_content=&utm_medium=shared&utm_source=twitter&utm_term=&view=gig
[4] https://app.dailynow.co/r/affdcb08e4b4220ca6ea52c9aa16ba44
[4] https://www.fastcompany.com/90336197/the-shockingly-simple-way-to-make-packaging-more-sustainable?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner
[4] https://nataliehanson.com/2017/02/13/ux-maturity-models/
[3] https://www.marketingeyeatlanta.com/blog/marketing/5-ways-to-re-invent-your-customer-s-experience.html
[3] https://www.fastcompany.com/90336154/furniture-made-out-of-old-jeans-is-way-more-beautiful-than-it-sounds?partner=feedburner&utm_source=feedburner&utm_medium=feed&utm_campaign=feedburner+fastcompany&utm_content=feedburner

Top URLs in Tweet in G9:
[4] https://twitter.com/jimmarous/status/1118877138785116160
[2] https://www.entrepreneur.com/article/307114?utm_sq=g232qnklk9&utm_source=Twitter&utm_medium=social&utm_campaign=Ross-Quintana&utm_content=CustomerExperience
[2] https://hbr.org/2018/08/how-to-motivate-frontline-employees?utm_sq=fzm00wvlky&utm_source=Twitter&utm_medium=social&utm_campaign=CXintersect&utm_content=CustomerExperience
[2] https://www.socialmagnets.net/the-near-and-far-future-of-customer-experience/?utm_sq=g05sag3lbh&utm_source=Twitter&utm_medium=social&utm_campaign=Ross-Quintana&utm_content=RossContent
[2] https://www.hotjar.com/blog/customer-experience?utm_sq=fzm05xe9d3&utm_source=Twitter&utm_medium=social&utm_campaign=CXintersect&utm_content=CustomerExperience
[2] https://www.forbes.com/sites/blakemorgan/2018/02/08/10-customer-experience-implementations-of-artificial-intelligence/?utm_sq=fzm04rfg9c&utm_source=Twitter&utm_medium=social&utm_campaign=CXintersect&utm_content=CustomerExperience#66a99b372721
[2] https://hbr.org/2018/08/how-to-motivate-frontline-employees?utm_sq=g233dc9b00&utm_source=Twitter&utm_medium=social&utm_campaign=TravisAllenSM&utm_content=CustomerExperience
[2] http://bit.ly/2WQg3lF
[1] https://www.socialmagnets.net/the-digital-transformation-of-society-and-business/?utm_sq=g26dp4vls3&utm_source=Twitter&utm_medium=social&utm_campaign=Ross-Quintana&utm_content=RossContent
[1] https://www.forbes.com/sites/shephyken/2017/07/15/ai-and-chatbots-are-transforming-the-customer-experience/?utm_sq=g2325t274f&utm_source=Twitter&utm_medium=social&utm_campaign=Ross-Quintana&utm_content=CustomerExperience#7ad7d6941f7b

Top URLs in Tweet in G10:
[27] http://ow.ly/1lLS30osC4O
[3] https://biznology.com/2019/04/why-customer-experience-matters-most-for-b2b-marketers/
[2] https://zoom.us/webinar/register/WN_BAcH_52RRkeT35luAEjr_A?utm_content=buffer43977&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[2] http://ow.ly/dEsQ30otRAP
[1] https://thisiscx.simplecast.fm/a6f48fba?utm_content=buffer9a9b1&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://www.customerbliss.com/insurance-company-transformed-cx-at-enterprise-level/?utm_content=buffer5da68&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] http://www.1to1media.com/customer-loyalty/cracking-loyalty-code?utm_content=buffer47a96&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] http://www.1to1media.com/social-media/authentic-interactions-break-internet?utm_content=buffer2d2fc&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] http://www.1to1media.com/technology/use-technology-demonstrate-empathy-customers?utm_content=bufferab747&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer
[1] https://forgetthefunnel.com/saas-customer-research-interviews/?utm_content=buffer4bd99&utm_medium=social&utm_source=twitter.com&utm_campaign=buffer

Top Domains
Top Domains in Tweet in Entire Graph:
[155] forbes.com
[145] twitter.com
[105] customerthink.com
[94] lnkd.in
[90] okt.to
[86] dy.si
[77] linkedin.com
[76] cmswire.com
[76] salesforce.com
[54] cpiresults.com

Top Domains in Tweet in G1:
[63] okt.to
[50] lnkd.in
[49] customerthink.com
[30] mopinion.com
[25] twitter.com
[20] forbes.com
[17] instagram.com
[12] youtube.com
[12] readyforsocial.com
[12] cmswire.com

Top Domains in Tweet in G2:
[62] salesforce.com
[38] forbes.com
[18] thefinancialbrand.com
[18] cmswire.com
[15] mckinsey.it
[13] pwc.com
[13] twitter.com
[12] lnkd.in
[10] techcrunch.com
[8] dy.si

Top Domains in Tweet in G3:
[20] forbes.com
[18] dy.si
[15] twi.li
[12] tiffanibova.com
[9] twitter.com
[7] iotcentral.io
[7] i-scoop.eu
[7] statista.com
[6] seelevelhx.com
[4] datasciencecentral.com

Top Domains in Tweet in G4:
[43] customerthink.com
[25] forbes.com
[18] smartercx.com
[14] techtarget.com
[12] cmswire.com
[10] dy.si
[9] hyken.com
[9] twitter.com
[8] customerbliss.com
[8] customerservicedaily.com

Top Domains in Tweet in G5:
[19] cx-journey.com
[15] clearaction.com
[15] techsee.me
[11] voxprogroup.com
[9] forbes.com
[9] twitter.com
[8] freshworks.com
[6] workingsolutions.com
[6] crackthecustomercode.com
[6] beyondthearc.com

Top Domains in Tweet in G6:
[19] cmswire.com
[12] dy.si
[12] forrester.com
[11] oracle.com
[6] bold360.com
[4] forbes.com
[4] zurl.co
[3] creativevirtual.com
[3] computerweekly.com
[2] bit.ly

Top Domains in Tweet in G7:
[24] karlsmith.info
[1] salesforce.com
[1] statista.com

Top Domains in Tweet in G8:
[31] twitter.com
[23] fastcompany.com
[19] twi.li
[11] cnbc.com
[7] youtube.com
[4] fiverr.com
[4] dailynow.co
[4] nataliehanson.com
[3] marketingeyeatlanta.com
[3] forbes.com

Top Domains in Tweet in G9:
[5] twitter.com
[4] entrepreneur.com
[4] hbr.org
[4] forbes.com
[4] sap.com
[3] socialmagnets.net
[3] dy.si
[3] bit.ly
[2] hotjar.com
[1] catsone.com

Top Domains in Tweet in G10:
[29] ow.ly
[12] dy.si
[8] sprou.tt
[5] zoom.us
[3] 1to1media.com
[3] biznology.com
[3] savantis.com
[2] customerbliss.com
[2] marketo.com
[2] sap.to

Top Hashtags
Top Hashtags in Tweet in Entire Graph:
[4048] cx
[783] customerexperience
[779] ai
[599] iot
[360] ux
[356] bigdata
[307] innovation
[279] digitaltransformation
[275] marketing
[253] analytics



Top Hashtags in Tweet in G1:
[855] cx
[166] customerexperience
[79] ux
[42] compliance
[39] nicei19london
[35] marketing
[33] ai
[32] customerservice
[32] customerfeedback
[31] business

Top Hashtags in Tweet in G2:
[600] cx
[413] ai
[329] iot
[236] bigdata
[195] ml
[186] iiot
[171] ioe
[164] innovation
[161] machinelearning
[153] fintech

Top Hashtags in Tweet in G3:
[211] cx
[103] customerexperience
[52] ai
[48] ux
[35] digitaltransformation
[33] business
[31] bigdata
[29] machinelearning
[26] innovation
[24] designthinking

Top Hashtags in Tweet in G4:
[274] cx
[111] customerexperience
[51] custexp
[33] custserv
[22] customerservice
[19] technology
[14] innovation
[13] digitaltransformation
[12] cem
[12] customersuccess

Top Hashtags in Tweet in G5:
[246] cx
[82] customerexperience
[59] custexp
[56] custserv
[37] cctr
[35] customerservice
[31] cco
[20] contactcenter
[18] cxo
[14] surveys

Top Hashtags in Tweet in G6:
[134] cx
[21] customerexperience
[14] innovation
[13] iot
[11] analytics
[10] bigdata
[9] tech
[9] ai
[8] oracle
[8] customer

Top Hashtags in Tweet in G7:
[86] iot
[76] situational
[76] awareness
[74] shopping
[53] smartliving
[52] artificial
[52] intelligence
[52] new
[52] reality
[28] blockchain

Top Hashtags in Tweet in G8:
[141] cx
[94] iot
[65] infographic
[59] analytics
[57] ai
[54] ioe
[43] fintech
[42] bigdata
[42] ux
[37] digitalmarketing

Top Hashtags in Tweet in G9:
[52] cx
[19] customerexperience
[11] marketing
[6] digitaltransformation
[6] xm
[5] xplor19
[4] ai
[4] sales
[3] digital
[3] crm

Top Hashtags in Tweet in G10:
[97] cx
[10] pbemp
[8] ex
[8] customer
[7] erp
[6] podcast
[6] sfdc
[6] salesforceconsultant
[5] ux
[5] digitaltransformation

Top Words
Top Words in Tweet in Entire Graph:
[4752] Words in Sentiment List#1: Positive
[1130] Words in Sentiment List#2: Negative
[6] Words in Sentiment List#3: Angry/Violent
[110550] Non-categorized Words
[116432] Total Words
[4055] #cx
[1179] customer
[989] gt
[783] #customerexperience
[778] #ai

Top Words in Tweet in G1:
[855] #cx
[289] customer
[178] experience
[166] #customerexperience
[157] gt
[94] customers
[78] #ux
[73] cx
[72] more
[62] s

Top Words in Tweet in G2:
[661] gt
[601] #cx
[413] #ai
[329] #iot
[239] mikequindazzi
[236] #bigdata
[230] aalnaggar
[195] #ml
[186] #iiot
[171] #ioe

Top Words in Tweet in G3:
[217] #cx
[103] #customerexperience
[90] customer
[52] #ai
[48] #ux
[47] experience
[42] kirkdborne
[39] #business
[35] #digitaltransformation
[31] #bigdata

Top Words in Tweet in G4:
[274] #cx
[111] #customerexperience
[111] customer
[54] experience
[51] #custexp
[49] customers
[38] customerthink
[38] s
[33] hyken
[33] #custserv

Top Words in Tweet in G5:
[246] #cx
[91] customer
[82] #customerexperience
[63] customers
[59] #custexp
[56] #custserv
[39] experience
[37] #cctr
[35] #customerservice
[31] #cco

Top Words in Tweet in G6:
[134] #cx
[42] customer
[26] oracle
[25] more
[23] experience
[22] marketing
[21] #customerexperience
[21] s
[21] forrester
[19] cmswire

Top Words in Tweet in G7:
[90] userexperienceu
[86] #iot
[76] #situational
[76] #awareness
[74] #shopping
[55] open
[53] #smartliving
[53] think
[52] live
[52] #artificial

Top Words in Tweet in G8:
[141] #cx
[94] #iot
[65] #infographic
[59] #analytics
[57] #ai
[54] #ioe
[43] #fintech
[42] #bigdata
[42] #ux
[37] #digitalmarketing

Top Words in Tweet in G9:
[52] #cx
[29] customer
[23] experience
[19] #customerexperience
[14] adobe
[11] #marketing
[10] join
[8] sap
[8] more
[7] qualtrics

Top Words in Tweet in G10:
[97] #cx
[46] customer
[22] webinar
[21] new
[21] today
[20] register
[20] voice
[19] experience
[19] journey
[17] join

Top Word Pairs
Top Word Pairs in Tweet in Entire Graph:
[593] gt,gt
[438] customer,experience
[227] #customerexperience,#cx
[198] #cx,#customerexperience
[191] #cx,#ml
[189] #iiot,#ioe
[175] #ai,#cx
[168] #ioe,#ai
[164] #ml,#bitcoin
[141] #ux,#cx

Top Word Pairs in Tweet in G1:
[128] customer,experience
[79] gt,gt
[63] #cx,#customerexperience
[58] #customerexperience,#cx
[40] register,now
[40] now,gt
[40] #compliance,#cx
[39] join,dedicated
[39] dedicated,education
[39] education,day

Top Word Pairs in Tweet in G2:
[429] gt,gt
[168] #iiot,#ioe
[165] #cx,#ml
[148] #ioe,#ai
[148] #ml,#bitcoin
[132] #ai,#cx
[82] mikequindazzi,gt
[81] #ai,#iot
[70] transforming,#cx
[69] #cx,interactions

Top Word Pairs in Tweet in G3:
[27] #customerexperience,#cx
[24] customer,experience
[21] #cx,#customerexperience
[16] #ai,#machinelearning
[15] #bigdata,#datascience
[14] customer,centricity
[13] next,roundup
[13] #cx,#sales
[13] #sales,#innovation
[13] gt,gt

Top Word Pairs in Tweet in G4:
[35] customer,experience
[34] #cx,#custexp
[22] customer,service
[22] #customerexperience,#cx
[17] check,new
[17] #custexp,#customerexperience
[16] new,post
[13] #custserv,#cx
[11] post,customerthink
[10] #cx,#customerexperience

Top Word Pairs in Tweet in G5:
[25] customer,experience
[24] #custexp,#cx
[23] #cx,#custexp
[19] #cx,#customerexperience
[19] #cctr,#custserv
[18] #customerexperience,#cx
[18] #custserv,#cx
[15] customer,service
[14] #cco,#cxo
[12] #custexp,#customerexperience

Top Word Pairs in Tweet in G6:
[20] customer,experience
[12] e,commerce
[12] commerce,au
[12] au,marketing
[12] marketing,passant
[12] passant,par
[12] par,l'industrie
[12] l'industrie,4
[12] 4,0
[12] 0,data

Top Word Pairs in Tweet in G7:
[76] #situational,#awareness
[74] #awareness,#shopping
[54] open,#iot
[52] #smartliving,live
[52] live,#artificial
[52] #artificial,#intelligence
[52] #intelligence,open
[52] #iot,#new
[52] #new,#reality
[52] #reality,tend

Top Word Pairs in Tweet in G8:
[40] #ux,#cx
[38] #iot,#ioe
[31] #cx,#ia
[29] social,#enterprise
[29] #enterprise,future
[29] future,#infographic
[29] #infographic,follow
[26] #bigdata,#analytics
[24] #deeplearning,#ksql
[24] follow,#iot

Top Word Pairs in Tweet in G9:
[19] customer,experience
[9] #cx,#customerexperience
[5] #customerexperience,#marketing
[5] join,#xplor19
[5] #xplor19,discuss
[5] discuss,opportunities
[5] opportunities,connection
[5] connection,communication
[5] communication,relationship
[5] relationship,building

Top Word Pairs in Tweet in G10:
[18] customer,journey
[15] ujetco,medallia
[15] medallia,confirmit
[13] customer,experience
[13] voice,customer
[12] #cx,program
[12] program,track
[12] track,register
[12] register,new
[12] new,webinar

Top Replied-To
Top Replied-To in Entire Graph:
@biztechmagazine
@7eleven
@yuhelenyu
@tiffani_bova
@dgingiss
@realiceposeidon
@garymkatz
@4sharedinsight
@marksmithvr
@ohgodagirl

Top Replied-To in G2:
@tiffani_bova
@pwc
@gartner_inc

Top Replied-To in G3:
@yuhelenyu
@beyondthearc
@rwang0
@alvinfoo
@tiffani_bova
@dhinchcliffe

Top Replied-To in G4:
@w_barcelona

Top Replied-To in G5:
@garymkatz
@thecsrevolution
@debbieszumylo
@_anamilan_

Top Replied-To in G6:
@peterarmaly

Top Replied-To in G8:
@kentaylor217

Top Replied-To in G9:
@sprinklr

Top Replied-To in G10:
@pitneybowes

Top Mentioned
Top Mentioned in Entire Graph:
@mikequindazzi
@aalnaggar
@cpi_results
@forbes
@ume_kyd
@userexperienceu
@ronald_vanloon
@salesforce
@ted_ings
@hyken

Top Mentioned in G1:
@ffglobalsolutio
@connectritesh
@humanwareonline
@digital_era4it
@systemware
@dellar
@sudouman
@recherchedigi
@empyrlocal

Top Mentioned in G2:
@mikequindazzi
@aalnaggar
@ume_kyd
@ronald_vanloon
@forbes
@salesforce
@andrewincontact
@pwc
@williamharvey07
@bernardmarr

Top Mentioned in G3:
@kirkdborne
@ipfconline1
@guzmand
@jonathanaufray
@tiffani_bova
@evankirstel
@jimmarous
@marshacollier
@iscooptransform
@akwyz

Top Mentioned in G4:
@customerthink
@hyken
@smartercx
@blakemichellem
@oraclecx
@jeannebliss
@jtwatkin
@qualcomm
@cristianoamon
@forbes

Top Mentioned in G5:
@annettefranz
@debbieszumylo
@hyken
@stephaniethum
@forbes
@ariegoldshlager
@ccpipeline
@mikeaoki
@katenasser
@inc

Top Mentioned in G6:
@forrester
@cmswire
@oracle
@oraclemktgcloud
@sportablescrbrd
@oracleengmtcld
@oracleerpcloud
@modisfrance
@scmoracle
@rtarkoff

Top Mentioned in G7:
@userexperienceu
@ubinetus
@paradigminov8
@ruddyluce

Top Mentioned in G8:
@nitish_sharma23
@rproshad65
@ume_kyd
@aalnaggar
@tamaramccleary
@thekaushalsoni
@gp_pulipaka
@ittechbuz
@taco_438
@neptanum

Top Mentioned in G9:
@adobe
@qualtrics
@briansolis
@ross_quintana
@printmediacentr
@karmaautomotive
@adobeexpcloud
@kmcdsap
@sapbanking
@falkrieker

Top Mentioned in G10:
@ujetco
@medallia
@confirmit
@westmonroe
@1to1media
@forbes
@watermark_ed
@pitneybowes
@mmanfredo0528
@paulhagen

Top Tweeters
Top Tweeters in Entire Graph:
@cas_2050001283
@virginmedia
@arkangelscrap
@sectest9
@nosqldigest
@united
@delta
@evankirstel
@digestwordpress
@gamergeeknews

Top Tweeters in G1:
@vamp_kris2102
@nishant_shastry
@infopronetwork
@freshsalis
@olmktgpro
@markhillary
@alleywatch
@tweetchristo
@logz05
@markmcardle

Top Tweeters in G2:
@sectest9
@nosqldigest
@digestwordpress
@chidambara09
@fintechna
@calcaware
@data_nerd
@nexusgrado
@7wdata
@machinelearn_d

Top Tweeters in G3:
@arkangelscrap
@evankirstel
@gamergeeknews
@marshacollier
@valaafshar
@game_devbot
@akwyz
@kimgarst
@gvalan
@grattonboy

Top Tweeters in G4:
@kingsfanone
@howardstrauber
@thedrum
@pardoe_ai
@jeffsheehan
@bridges2italy
@jamesvgingerich
@viragshah4
@zuzudotai
@iris_xyz

Top Tweeters in G5:
@inc
@katenasser
@g00dwinfred
@bvielhaber
@barbarakimmel
@olkonol_oa
@jandis_price
@lyft
@jasonsbradshaw
@grandmaondeck

Top Tweeters in G6:
@telekom_hilft
@kotaknaren
@isocialfanz
@jblefevre60
@cathcervoni
@lufthansa
@flashtweet
@cmswire
@dimitrihommel
@hellobsquared

Top Tweeters in G7:
@iot_technojeder
@ruddyluce
@userexperienceu
@paradigminov8
@ubinetus
@gabriel98694355
@enolastaten3
@judisebastian7
@valeryingersol5
@jacqulinelockh9

Top Tweeters in G8:
@aaroncuddeback
@juanjosebao
@thekaushalsoni
@cool_golang
@sleimanskaf
@serverlessfan
@tamaramccleary
@google
@abhinavpoonia
@maximilienia

Top Tweeters in G9:
@printmediacentr
@sandyhubbard
@afl
@therudingroup
@panerabread
@ross_quintana
@artsalamode
@gawed
@pokergenex
@politicalnaveen

Top Tweeters in G10:
@aceconcierge
@sfbusinesstimes
@svbizjournal
@informationweek
@marketo
@cmo_com
@pitneybowes
@tcpeter
@colinsataylor
@komarketing


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